Customer Service Facility Attendant
14 days ago
Lubbock
Job Description Join the dynamic team at SpinXpress, where every role is vital in delivering a memorable experience to our guests. We're committed to creating a vibrant, family-oriented culture that's both fun and rewarding. As a Customer Service Facility Attendant, you'll help maintain our clean, bright, and safe facilities, ensuring every customer leaves with a smile. You'll start as an entry-level "SpinNerd" and have the opportunity to advance to a "SpinAmbassador" with mentorship and growth opportunities along the way. At SpinXpress, we're more than just a laundry service; we're a values-driven organization making a positive social and environmental impact. We offer flexible scheduling options, paid training, and competitive pay with bonuses. You'll enjoy a connected culture with access to our internal social app, team competitions, and leadership development opportunities. If you're passionate about people and progress, and you're ready to make a difference, we want you on our team. Let's make laundry day better for our customers and your career. Compensation Breakdown: • $10 (during the 6-week training period), • $10 - $12 + Commission & Bonuses (Upon completion of training) What You Will Earn: • This is a Part-time Position, but you can work as many shifts as you like, • Flexible shifts. We’ll work with your schedule to get a routine that works for you and your life – available mornings, evenings, weekends, and overnights, • One-on-one time with different leaders in the company to help you achieve your personal goals., • Talent Development support for our upcoming leaders to staff, and a place for our continued company growth, • Access to an internal social media app to connect with colleagues from other facilities, • Engage in friendly competition with coworkers and other stores, earning rewards for exceeding productivity goalsCompensation: $10 - $12 hourly Responsibilities: Customer Service/Team Work/Community Satisfaction/Career Growth • Create a Fun and Welcoming job environment by maintaining a clean, neat, and organized facility, • Be a part of changing the way people think about laundry, • Build strong customer relationships within our communities by providing an Excellent Customer Service Experience, • Greet, Help, and Thank our customers, • Respond with urgency to customer inquiries, product and service questions, along with any customer issues, • Maintain a great visual presentation of our merchandise, • Educate and share our services, products, and promotions - sharing value for our customers, • Follow our company policies and procedures, • Comply with our uniform dress code, • Prioritize both Customer and Associate Safety, • Report in a timely manner all equipment, machines, and building maintenance opportunities, • Opportunity to get involved with nonprofit organizations and schools' football teams as we invest in our communities, • Be an integral part of our organization and help drive our growth: There’ll be lots of opportunities to bring your ideas to the table. Seriously - we want you to take charge and be creative to help us get the results we’re looking for at our facilities Qualifications: Availability/Team Player/Outgoing • Enthusiasm, high energy, initiative, and professionalism, • Basic computer knowledge, • Ability to communicate effectively, • Ability to work on time and when scheduled, • Ability to multitask About Company Here at SpinXpress - North Texas, our Mission is to deliver a fun environment and experience while at work, keeping our focus on providing an Excellent Customer Service Experience within our facilities and in our communities –Clean, Bright, and Safe – A Better Laundry, That’s The SpinXpress Way!