Medical Assistant - Cardiology
19 days ago
Poughkeepsie
$1,000 Sign-On Bonus for External Candidates Optum in the tri-state region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group) offers an interconnected network that enables us to work collaboratively to better coordinate care among our doctors and care teams. Together, we offer you and your family access to more than 2,100 providers, representing 70 specialties, working in 360 medical practices and more than 55 urgent care locations across New York, New Jersey, and Southern Connecticut. For more information, visit www.optum.com/tri. ProHealth is one of the largest private multi-specialty medical practices in the Northeast and has been serving the health needs of Long Island and the Greater New York Metropolitan area since 1997. With over 900 providers in 300 locations, our goal is to provide quality health care to ensure that our patients get the right care at the right time. At Optum, we are transforming healthcare nationally while providing physician-led care locally. Work with the largest care delivery organization in the world and start doing your life's best work.(sm) Position Overview: The role of a Certified Clinical Medical Assistant is to provide care to patients/significant others via direct and/or telephone contact, following established standards and practices. Assists physician or other provider with clinical procedures. Typical Physical Demands: Requires full range of body motion including moving and lifting patients, manual and finger dexterity and eye-hand coordination. Requires sitting and/or standing for extended periods of time. Occasionally exerts up to 100 pounds of force, such as assisting patients in arising from the exam table, pushing patients in wheelchairs, or assisting patients into/out of wheelchairs. Requires corrected vision and hearing to normal range. May require occasional lifting and carrying office supplies Performance Expectations: • Clinical Knowledge and Skills, • Demonstrates clinical competence in the direct care of patients in established area(s) of practice, and assisting MDs with procedures, • Performs clinical duties within scope of practice complying with the accepted CareMount Medical and/or individual department standards, policies, and protocols, • Directs and/or escorts patients to exam rooms in a timely manner, • Demonstrated clinical competence when assisting physician/mid-level healthcare professional and/or nurse during exams and office diagnostic procedures/treatments, • Performs authorized procedures competently (i.e. vital signs, vision screening, selected laboratory tests) as directed by physician or nurse in clinical practice area, • Seeks validation/guidance from physicians, mid-level healthcare professional and/or nurse when necessary, • Prepares e-prescriptions for processing to pharmacies when instructed to do so by physician per CareMount Medical policy, • Inspects, cleans/prepares and processes instruments/equipment according to manufacturers' or CareMount Medical guidelines, • Processes specimens for transport to laboratory, ensuring that specimens are properly labeled and appropriate orders have been placed in NextGen, • Communication, • Communicates professionally in all situations and across all modalities (email, telephone, and EHR), • Notifies patients and reception staff promptly of unanticipated physician//mid-level healthcare professional delays or scheduling changes, • Provides reassurance to patients who are upset and/or in need of assistance or additional information, • Answers telephone promptly and courteously and identifies self by name and department (and physician's office by physician's name, if appropriate), • Effectively and efficiently evaluates patient phone calls and schedules same-day (work-in) appointments as per departmental or individual physician guidelines, • Facilitates patient referrals and pre-certs as needed, • Seeks resource and support from physicians, other clinical staff and Patient Care Manager as necessary, • Organizational Skills, • Demonstrates ability to set priorities appropriately toward the achievement of a desired outcome, • Sets priorities effectively to ensure timely completion of assigned work, • Requests assistance as appropriate in order to complete assigned work, • Takes and leaves complete, appropriate and signed messages as needed, • Efficiently & effectively processes multiple and/or simultaneous tasks, • Notifies patients of amount of time needed to address or answer their requests or questions. Completes such requests as promptly as possible and/or notifies patient of anticipated (or unanticipated) delays, • Documentation, • Documents in EHR all clinical information as directed (i.e.prescriptions/immunizations/VS/treatments/allergies per CareMount Medical/department protocol)., • Team Dynamics, • Identifies problems and offers solutions to maintain the smooth functioning of the department & patient/personnel safety, • Offers to assist others when work load permits, • Provides support to professional & non-professional staff, • Is cooperative & open-minded in working in a team setting, • Serves as an effective preceptor to new staff as assigned, • Actively participates in departmental staff meetings, • Assists Patient Care Manager when possible by taking on alternate assignments or responsibilities, working additional hours, or altering regularly scheduled hours, when necessary, • Professionalism, • Demonstrates accountability, sound judgment, & ethical behavior in all activities, • Serves as a role model for professional conduct and professional practice(e.g., maintaining composure during times of increased stress), • Maintains confidentiality of all information obtained from patient records and conversations with patients, physicians and other CareMount Medical personnel, • Demonstrates patient advocacy, • Other Specific Responsibilities/Duties Primary Responsibilities: • Arrives to work on time or notifies Patient Care Manager or designee as soon as employee becomes aware that s/he will be absent or tardy, and/or as per individual department protocol, • Maintains an acceptable attendance record as per CareMount Medical policies and procedures, • Notifies Patient Care Manager or designee whenever leaving CareMount Medical premises during scheduled work hours, • Attends all mandatory CareMount Medical programs and in-services, • Dresses according to CareMount Medical dress code, • Assumes responsibility for reading, understanding, and complying with information contained in the current CareMount Medical Employee Handbook, CareMount Medical Clinical and/or Administrative Policy & Procedure Manuals, as applicable, • Maintains patient confidentiality under all circumstances, and follows all CareMount Medical policies regarding confidentiality, • Assists Patient Care Manager and/or designee, and/or other administrative personnel when possible by taking on alternate assignments or other responsibilities, working additional hours, or altering regularly scheduled hours, when necessary, for the efficient operation of CareMount Medical You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • High school diploma or equivalent, • 1+ years of clinical experience in a medical office / clinic or hospital setting, or graduate of an accredited medical assistant program, • Record of prior stable employment and / or favorable references, • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation Preferred Qualifications: • Graduate of an accredited medical assistant program with 1+ years of experience as a medical assistant, • Current certification as a medical assistant or eligible for certification, • Current CPR / BLS certification To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates