Customer Service Rep./Admin
hace 20 días
Coral Springs
Job Description We are seeking a versatile and dedicated Admin/Customer Service Specialist for our of our clients in Pompano Beach. The ideal candidate will be adaptable, capable of managing multiple roles, and comfortable handling a variety of tasks as required. Key Responsibilities: • Respond to Amazon customer service messages promptly and professionally., • Process customer refunds efficiently., • Learn and manage the process of customer returns., • Run daily reports and follow up on any action items., • Review invoices and potentially learn to process deposits., • Assist with various tasks as needed, demonstrating flexibility and a willingness to adapt to new challenges., • Perform general office duties, such as managing phone calls, emails, and correspondence., • Organize and schedule appointments, meetings, and conferences., • Maintain and update office records, databases, and filing systems., • Prepare reports, presentations, and documents as needed. Skills/Qualifications: • High school diploma or equivalent; further education or certifications in administration or customer service is a plus., • Previous experience in a customer service or administrative role is preferred., • Proficiency in Microsoft Office Suite (Excel, Word, Outlook)., • Strong communication skills, both written and verbal., • Bilingual English/Spanish is a plus., • Excellent organizational skills and attention to detail., • Ability to multitask and manage time effectively., • Positive attitude and a proactive approach to problem-solving., • Willingness to learn new skills and take on different tasks as required.