In-House Vacation Sales Representative - Westgate Las Vegas Resort & Casino - Las Vegas

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• SPECTRUM

  

  Business Account Executive

  3 days ago

  Las Vegas

  This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Do you thrive in dynamic environments where each day presents new opportunities to connect with businesses and drive growth? As an Account Executive at Spectrum Business, you’ll leverage your expertise to deliver essential communication solutions to small business clients. Join Spectrum Business’ Sales Team and make a measurable impact by expanding our reach and fueling the success of local enterprises. How You’ll Make an Impact • Prospect and generate new business sales by engaging small businesses within your assigned sales territory, • Conduct consultative needs analyses to identify and recommend Spectrum Business solutions that address each client’s communication requirements, • Achieve sales and product targets across data, phone, video and mobile services by guiding leads from first contact through final sale, • Maintain accurate records of sales activities, presentations and closed deals using required software and tools, • Collaborate with other business groups to ensure seamless order execution and exceptional customer service, • Attend sales meetings and training sessions to stay current with Spectrum’s products and strategies, • Consistently simplify and enhance the customer experience through proactive communication and support Working Conditions • Daily field-based, outside selling with frequent driving and walking, • Occasional office-based work required when not in the field What You’ll Bring to Spectrum Required Qualifications Education • Bachelor’s degree in business, marketing or related field, or equivalent years of experience Experience • 2+ years of sales experience or 2+ years of telecom or technical industry experience Skills • Ability to read, write, speak and understand English, • Effective management of sales and administrative tasks with multitasking ability, • Quick learner able to apply knowledge and operate in a team environment, • Demonstrated verbal, written and interpersonal communication skills, • Driven, professional and determined character, • Valid and active State driver’s license with safe driving record, • Reliable personal vehicle and car insurance Preferred Qualifications Skills • Business to business outside sales experience, exceeding goals, in either telecommunications or technical industry preferred, • Experience utilizing CRM systems (SalesForce), • Experience with Microsoft Office (Excel, Word, PowerPoint, Outlook) #LI-AC2 SAE270 2026-80477 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive _ package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. _ Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. _

• LifeStance Health

  

  Psychologist- Top Market Pay

  5 days ago

  Las Vegas

  We are actively looking to hire talented Psychologists in Las Vegas, NV, who are passionate about patient care and committed to clinical excellence. • Competitive compensation package with uncapped earning potential, • Comp range of $106,000-$142,000-compensation model based on productivity, • W2 employed position, • Flexible work schedules, • Sign-on bonus, • Cash based incentive plan, • Comprehensive benefits package, • 401K with 4% match, • Part-time and full-time options, • CEUs, • Paid parental leave, • Malpractice insurance provided, • Fully licensed in Nevada, including a Ph.D. or Psy.D., • Experienced with caring for adult and/or child and adolescent populations.

• Humana

  

  Medicare Sales Field Agent - Las Vegas, NV

  3 days ago

  Las Vegas

  With over 10 million sales interactions annually, Humana understands that while great products are important, it’s the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does. The MarketPoint Career Channel Team is looking for accomplished Medicare Sales Field Agents. This is a field-based role, and you must live in the designated territory to serve their local community. As part of a collaborative team of 8–12 Medicare Sales Field Agents, you'll work under the guidance of a Senior Manager and Regional Director who are committed to your success. Together, you will help bring Humana's strategy to life: Deliver on the fundamentals, differentiate through exceptional service, and grow by expanding our reach and influence. What You'll Do in This FIELD-based Role: • Deliver: Build trust and educate individuals on Humana's Medicare Advantage plans and additional offerings like Life, Dental, Vision, and Prescription coverage., • Differentiate: Create meaningful, face-to-face connections through grassroots marketing, community events, and in-home visits—providing a personalized experience that sets Humana apart., • Grow: Drive self-generated sales, meet performance goals, and expand Humana's presence in the market by becoming a valued resource and building relationships in your community. Benefits include: • Medical, Dental, Vision, and a variety of other supplemental insurances, • Paid Time Off (PTO) and Paid Holidays, • 401(k) retirement savings plan with a company match, • Tuition reimbursement and/or scholarships for qualifying dependent children Required Qualifications: • Active Health Insurance License required or ability to obtain., • Must reside in the assigned territory as listed in this job posting., • Comfortable with daily face-to-face interactions in prospective members' homes, at community-based events and engaging with the community through service, retail environment, organizations, volunteer work, or local events., • Valid state driver's license and proof of personal vehicle liability insurance meeting at least 25/25/10 coverage limits (or higher, based on state requirements). Preferred Qualifications: • Active Life and Variable Annuity Insurance License., • Background in selling Medicare products., • Experience in public speaking or delivering presentations to groups., • Background in supporting Value Based Care organizations., • Familiarity with Salesforce or similar CRMs, • Associate or bachelor’s degree., • Bilingual in English and an additional language, with the ability to speak, read, and write fluently in both languages. Additional Information Driving Statement: This role is part of our company's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. State driver's license is subject to driver license validation and MVR review. Individuals must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher. Language Proficiency Assessment: Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government. Schedule: Meeting with members requires appointments and/or event times that may vary at night and weekends. Flexibility is essential to your success. Training: The first five weeks of employment and attendance are mandatory. #medicaresalesrep Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The range below reflects a good faith estimate of total compensation for full time (40 hours per week) employment at the time of posting. This compensation package includes both base pay and targeted commission pay. The pay range may be higher or lower based on geographic location. Actual earnings will vary based on individual performance, with the base salary and commission structure aligned with company policies and applicable pay transparency requirements. $31,800 - $123,800 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

• Right Now Air

  

  HVAC Technician (Residential & Commercial)

  20 days ago

  Las Vegas

  Job Description A lot of shops in this town will run you into the ground and never learn your name. That's not how we do it. Right Now Air is family owned and family run, and after 35+ years in the Las Vegas valley, we still operate the same way we started: take care of the customer, take care of each other, and do the job right the first time. If you can take the heat and still keep your cool, keep reading. About Us Right Now Air is a locally owned HVAC service and replacement company based in Las Vegas, serving the whole valley (Henderson, North Las Vegas, Summerlin, Boulder City, and everywhere in between). We've been at it for over 35 years. We're not a private-equity rollup and we're not a revolving door. The owner knows every tech by name, backs the crew, and treats this company like the family business it is. When you're here, you're one of us. What You'll Get • $25-$38/hr depending on experience, • Medical, dental, and life insurance (100% paid by the company, not "we cover half"), • $1,000 sign-on bonus ($500 at 90 days, $500 at 180 days), • Take-home company van and gas card, • Big-ticket equipment supplied (torches, recovery machines, vacuum pumps, scales), • Hand tool purchase program (buy what you need on our accounts, pay it back through easy payroll deductions), • Paid holidays, • Paid vacation (after 1 year of service), • Extensive paid training (in and out of state), • Full-time, year-round work (no seasonal layoffs), • A shop that's been stable for 35+ years What You'll Be Doing • Diagnosing and repairing residential and light commercial HVAC systems, • Seasonal maintenance and tune-ups, • System replacements and installs, • Explaining issues to customers in plain language (we educate, we don't pressure-sell), • Keeping your work clean and your quotes honest (what we quote is what we charge) Who We're Looking For You take pride in your work. You show up on time, treat customers like family, and don't cut corners when nobody's watching. Beyond that: • Minimum 3 years of HVAC field experience, • Experience with both residential and commercial systems, • Valid driver's license with a good driving record, • Your own hand tools, meters, and gauges (we cover the big-ticket equipment), • Able to pass a national background check and drug screen, • Professional appearance and good communication skills, • Willing to keep learning (we invest in training, so bring the attitude) How to Apply Apply below and we'll reach out fast. That's kind of our thing (it's in the name). You'll meet the owner during the hiring process, not six layers of managers. If you're looking for a shop where you're a person and not a truck number, this is it. Right Now Air | Las Vegas, NV | rightnowair.com Equal Opportunity Employer | Lic. #0023649A

• HALLWAY HEALTHCARE INC.

  

  Marketer

  10 days ago

  Las Vegas

  Job Description Job Title: Resource Liaison Location: East Flamingo Road, Las Vegas, NV (On-Site) Schedule: Monday–Friday, 8:30 AM – 5:00 PM Benefits: Medical, Dental, Vision, 2 Weeks PTO, 401(k) after 1 year/1,000 hours worked Type: Full-Time Hourly Rate: $35/hour + Bonus scale based on approved skilled nursing hours Job Description: We are seeking a proactive and dedicated Resource Liaison to join our team. The successful candidate will serve as the primary point of contact for EEOICPA (Energy Employees Occupational Illness Compensation Program Act) claimants, assisting them in navigating the claims process through the Department of Labor (DOL). This includes educating claimants about Part B and Part E benefits, supporting them in gathering and submitting required medical documentation, and collaborating with medical providers to ensure compliance with program guidelines. Additionally, the Resource Liaison helps resolve medical billing and pharmacy issues to facilitate seamless access to healthcare services. This role involves building strong relationships with healthcare providers, doctors, and adult living facilities, as well as hosting luncheons to foster community engagement and partnerships. The position is primarily remote but requires occasional in-person visits to patients. Willingness to travel within the service area is necessary to effectively support claimants and community partners. Hallway Healthcare provides 1:1 in-home nursing care to retired Nuclear and Federal Workers that have received benefits through EEOICPA or FECA. These are the workers who have retired from Department of Energy facilities such Lawrence Livermore National Lab, Sandia National Lab Lawrence Berkeley National Lab, Stanford Linear, etc. We also serve Federal Workers such as US Postal Workers. We offer flexible schedules, competitive pay, and 24/7 available support. Unlike many home health agencies that require multiple short visits per shift, Hallway Healthcare typically assigns you to one patient per shift, allowing for more focused, consistent, and meaningful care. Qualifications & Requirements: Bachelor’s degree in Healthcare Administration, Social Work, Public Health, or a related field (preferred). 2+ years of experience in healthcare coordination, patient advocacy, claims processing, or a related field. Or Sales experience, preferably in a healthcare or medical setting Knowledge of EEOICPA, DOL claims processes, and healthcare billing procedures (preferred). Strong communication and interpersonal skills with the ability to explain complex processes clearly. Proficiency in Google Drive and electronic documentation systems. Proficiency in Salesforce. Ability to work independently while maintaining strong organizational and problem-solving skills. Ability to coordinate resources efficiently and effectively Willing to travel and visit patients in person when needed Must have a valid driver’s license and reliable transportation for occasional travel to meet with claimants or providers. Compensation & Benefits: Competitive hourly rate of $35/hour Bonuses for approved skilled nursing patients (scale when patient hours reach specified thresholds) Full-time employment with flexible support to meet patient needs Medical, Dental and Vision insurance 401k matches up to 4% after clocking 1k hours. 40 hours sick time 80 hours PTO To Apply: Please submit your resume and cover letter detailing your relevant experience. Join our team and make a difference in patient care through effective resource management and exceptional service! Essential Duties & Responsibilities: Claims Support & Education: Educate claimants and their families on EEOICPA benefits, specifically the differences between Part B and Part E. Guide claimants through the claims process, ensuring they understand eligibility requirements and necessary documentation. Assist in the completion and submission of medical records and other required paperwork to the DOL. Provide ongoing support to claimants throughout the claims process, addressing questions and concerns. Medical & Pharmacy Assistance: Assist claimants with resolving medical billing issues, working directly with healthcare providers and insurers. Facilitate the resolution of pharmacy-related concerns, including authorization and medication coverage under EEOICPA benefits. Advocate for claimants to ensure they receive appropriate and timely medical care covered by the program. Medical Provider Coordination: Educate medical providers on EEOICPA guidelines, billing processes, and required documentation for claims. Act as a liaison between claimants, healthcare providers, and the DOL to ensure efficient communication and compliance. Provide training and resources to medical staff regarding claim-related procedures and program requirements. Administrative & Compliance Responsibilities: Maintain accurate documentation of all claimant interactions, case progress, and issue resolution. Monitor updates to EEOICPA policies and regulations to ensure claimants receive the most accurate information. Work collaboratively with internal teams to provide comprehensive support to claimants and medical providers. Working Conditions: Work is performed in an office setting, with occasional travel required for meetings, training, or outreach. Some remote work may be permitted based on company policies and claimant needs. Performance Expectations: Provide timely and accurate support to claimants navigating the EEOICPA process. Maintain compliance with all applicable regulations and company policies. Build and maintain positive relationships with claimants, healthcare providers, and DOL representatives. Ensure accurate and organized documentation of all claimant interactions and case progress. This job description outlines the primary responsibilities and qualifications for this position but is not intended to be an exhaustive list. The company reserves the right to modify job duties as necessary.

• CoolSys

  

  Journeyman Refrigeration- Commercial & Industrial

  2 months ago

  Las Vegas

  Overview: WHY COOLSYS? At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America’s Greatest Workplaces! As a large company serving diverse customers, we invest in our team with: • Competitive Compensation: $24.00- $40.00 hr, • Sign on Bonus: $5,000 DOE, • Ongoing Education & Training: Access to state-of-the-art facilities and paid online training., • Comprehensive Benefits: Medical, Dental, Vision, and Prescription coverage, paid vacation/holidays, and a 401(K) match., • Year-Round, Diverse Work: Stay engaged with consistent, interesting projects throughout the year, working across various industries and systems to keep learning and growing., • Extra Perks: Quarterly bonus plan, tuition reimbursement, employee discounts on vehicles, hotels, theme parks, pet insurance, and more. Join us and advance your career while working with top-tier clients in the HVAC and refrigeration industry! Responsibilities: JOB SUMMARY The Journeyman - Refrigeration is responsible for installing, troubleshooting, maintaining, and repairing refrigeration systems and equipment, following customer specifications, applicable building code and proper piping practices. ESSENTIAL DUTIES AND RESPONSIBILITIES • Install refrigeration systems, including components such as compressors, evaporators, condensers, and piping, according to technical specifications and industry codes., • Perform regular maintenance tasks such as cleaning, lubricating, and inspecting refrigeration systems to ensure their optimal functioning and extend their service life., • Diagnose and troubleshoot refrigeration system failures and perform necessary repairs, including replacing defective components or recharging refrigerants., • Use diagnostic tools and techniques to assess system performance and identify potential problems before they become critical., • Ensure that all work complies with local, state, and federal regulations, including environmental laws governing refrigerants and safety standards., • Provide exceptional customer service by explaining issues, recommending solutions, and offering maintenance advice to clients., • Maintain accurate records of service and maintenance performed, including parts used, labor, and system conditions., • Respond to emergency service calls during non-business hours as needed, especially for high-priority refrigeration systems like those in food storage or medical facilities., • Work closely with other technicians, engineers, and project managers to ensure successful installations and repairs., • Embodies the CoolSys CARES culture (Collaboration, Accountability, Respect, Empowerment, Safety)., • Performs other duties as assigned. Qualifications: JOB REQUIREMENTS Education / Training • High school diploma or GED, equivalent work experience and trade or technical school classes., • EPA Certification (Type II). Work Experience / Skills • 3+ years of experience in the construction industry preferred and hands on field experience in commercial refrigeration, electrical and/or fixtures construction., • Experience in copper brazing, market remodeling., • Good driving record., • Valid driver’s license., • Knowledge of electrical systems and ability to wire installations., • Knowledge of carpentry., • Knowledge of refrigeration systems and piping of refrigeration equipment., • Knowledge of plumbing and pipe fittings, and ability to pipe refrigeration equipment., • Knowledge of and ability to read blueprints on refrigeration, electrical and plumbing., • Ability to hang evaporation coils and install overhead hangers., • Ability to use hand and power tools and good mechanical skills., • Knowledge of jobsite safety, ability to oversee work activities to ensure safe work practices and safety rule compliance., • Ability to work with minimal supervision., • Ability to understand and follow all company policies and procedures and all applicable State and Federal laws., • Ability to use typical business tools including E-Mail, Word, Excel, etc. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment This job typically operates in convenience stores, grocery stores, food service and/or construction environment with need to work at heights from ladders and/or Scissor lifts. Mechanical rooms can have elevated noise levels. The position regularly works near/with refrigeration/HVAC equipment that can expose the workers to extreme cold from refrigerant and high heat from brazing operations. This role routinely works in outside conditions that include inclement weather, heat and humidity, and exposure to dust. These conditions require employees to use the correct PPE and safe work practices. Physical Demands This position is very active and requires excellent stamina to perform strenuous physical labor under adverse field conditions. Employees are regularly required to walk and stand for long periods, hear, drive, sit, bend, kneel, stoop, crouch, crawl, climb, use hands and fingers, and lift and/or move up to 25 pounds, occasionally up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Join Us: Today, there are 27 different companies that make up the CoolSys family of brands. Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth! Connect with us on and . CoolSys is an EEO/AA Employer. All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply. Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions. CoolSys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance. EMS Foreman, Electrical, EMS, Installer, Install, Installation, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, mechanical, mechanic, AC, field service, chiller, specialist, HVACR, sr, senior, specialty

• Las Vegas Homewood Suites by Hilton City Center

  

  Guest Service Agent

  23 days ago

  Las Vegas

  Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: • Career advancement opportunities, • Employee discounts, • Competitive pay, • Daily Pay, • Flexible work schedule, • Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing), • Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests, • Handles confidential information, including guest records, with a high degree of integrity, • Promptly and effectively deals with guest requests and complaints, • Answers and routes calls as appropriate; takes guest messages with accuracy, • Responsible for cash drawer contents and transactions during shift, • Maintains accurate records including cash flows, registration card, reservation cards, and property walks, • Assists with sales and marketing efforts as directed by the General Manager, • Offers and properly handles requests for wake-up calls, • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean, • Ensures common area/lobby is clean, • Performs laundry functions as directed, • All other duties as assigned What we are looking for: • 0 – 1+ year of customer service experience, • Passionate about hospitality and creating an exceptional guest experience., • Ability to handle confidential information, including guest records, with a high degree of integrity., • Ability to answer and route calls as appropriate; takes guest messages with accuracy., • All other duties as assigned., • High School degree or better

• Crescent Hotels & Resorts LLC

  

  Guest Services Agent - Part Time

  11 days ago

  Las Vegas

  Job Description ESSENTIAL JOB FUNCTIONS: 1. Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions., 2. Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote Crescent and brand marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate., 3. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travelers checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer., 4. Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested., 5. Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances., 6. Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion., 7. Comply with attendance rules and be available to work on a regular basis., 8. Perform any other job related duties as assigned. REQUIRED SKILLS AND ABILITIES: Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to stand and move throughout front office and continuously perform essential job functions. Ability to access and accurately input information using a moderately complex computer system. Ability to observe and detect signs of emergency situations. Ability to establish and maintain effective working relationships with associates, customers and patrons. PERFORMANCE STANDARDS Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.