New York
Job Description Join the YCH Wendy’s Team and Build a Career You’ll Love! Are you ready to take the next step in your career? YCH Wendy’s is a growing quick service restaurant franchise. We’re committed to providing exceptional service and quality food to our customers and we’re looking for motivated employees to help us grow. As a Shift Supervisor at YCH Wendy’s, you’ll play a key role in leading daily operations, ensuring smooth shifts, and supporting your team to deliver great food and exceptional customer experiences. What You’ll Do As a Shift Supervisor, you’ll: • Train and Support Your Team: Reinforce food safety practices, coach crew members, and inspire a positive workplace., • Oversee Daily Operations: Handle key tasks like setting up registers, preparing for busy shifts, and ensuring the restaurant is ready to open or close., • Deliver Excellence: Work closely with restaurant management to meet quality, safety, and service standards., • Lead by Example: Supervise, coordinate, and delegate tasks while creating a supportive, efficient environment., • Solve Problems: Address customer feedback and operational challenges with professionalism and care Roles You May Take On Open/Close Shift Supervisor: • Oversee opening and closing duties, ensuring timely starts and smooth finishes., • Maintain cleanliness, food safety, and prep standards while mentoring crew members to succeed., • Foster a productive and positive work environment. Kitchen Shift Supervisor: • Lead kitchen operations to ensure top-notch quality and food safety., • Guide your team in preparing Wendy’s iconic menu items to delight every customer., • Mentor and develop team members for long-term success. Customer Service Shift Supervisor: • Drive a service culture that exceeds customer expectations., • Plan daily operations and lead team huddles to align everyone with key priorities., • Inspire loyalty by creating memorable experiences for every guest. What We’re Looking For • Education: High school diploma or GED., • Experience: At least 1 year in a restaurant, retail, or customer service role (6+ months of supervisory experience preferred)., • Leadership Skills: Ability to multitask, motivate your team, and resolve customer concerns with professionalism., • Physical Stamina: Be prepared for a fast-paced environment, standing for long periods, and lifting up to 50 lbs., • Flexibility: Availability to work various shifts, including weekends, and to travel to different locations as needed., • Certification: Willingness to complete ServSafe certification during training., • Transportation: Must have reliable transportation to and from work Position pay range begins at $17/ hour. We’re also proud to be an equal opportunity employer, welcoming candidates of all backgrounds, including individuals with disabilities who may require reasonable accommodation. Apply today and let’s get started!