Blue Wireless

Suggested jobs from other companies

• Maximus

  

  Customer Service Representative -Healthcare

  1 month ago

  Richmond

  Job Posting Title Customer Service Representative -Healthcare Date Wednesday, July 22, 2026 City Chester State VA Country United States Working time Full-time Customer Service Representative – Healthcare Location: On-site in Chester, VA Hourly Base Pay: $15.82/hr. plus potential bonus opportunities* Schedule: Flexible Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 8 a.m. - 10 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 10 p.m. Helping America's Most Vulnerable Communities - Through Customer Care and Scheduling That Works For You! Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Pay and Benefits We provide a competitive package designed to support your success both inside and outside work: Work/Life Balance Support: Flexible schedules that meet your lifestyle! Competitive Compensation: $15.82/hr. + 10% shift differential for evening shifts Potential bonus opportunities may be available, subject to eligibility requirements* Great Location & Workplace Perks: Enjoy various on-site food vendors, monthly employee engagement activities, and a short commute to multiple fast-food chains for added convenience Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays Future Planning: 401k with company match Career Growth: A supportive environment with career development and promotional opportunities Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs Meaningful Work with Impact: No cold calling, sales, or collection calls required! *Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: • Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters)., • Calls are basic and routine., • Uses computerized system for tracking, information gathering, and/or troubleshooting., • Provides feedback when needed, provide input on call trends, processes, procedures, and training., • May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. -Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses -Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules -Utilize standard technology such as telephone, e-mail, and web browser to perform job duties -Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing -Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller -Refer calls as required to CSR Lead -Maintain up-to-date knowledge of client regulations and policies -Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements • High School diploma or equivalent with 6 months of customer service experience., • Must be able to speak and read English clearly, professionally and fluently. -Ability to work within established turnaround times -Must have excellent interpersonal skills and the ability to organize simultaneous tasks -Ability to work as a member of a team -Regular and predictable attendance is required -Must participate and certify in internal CCO training to begin this role. -Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. -May be required to work overtime and scheduled holidays. -Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. #CCOChester #maxCCOChester #maxPriority #HotJobs0728LI #HotJobs0728FB #HotJobs0728X #HotJobs0728TH #TrendingJobs EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at _. Minimum Salary $ 15.82 Maximum Salary $ 15.82

• Sparks Group

  

  Call Center Customer Support Representatives

  26 days ago

  Richmond

  Job DescriptionJob Summary/Company: Sparks Group has partnered with a premier domestic and international freight forwarder headquartered in the U.S., dedicated to engineering logistics and warehousing solutions. They are hiring Call Center Customer Support Representatives for their call center in the Richmond area. These positions are fully onsite and pay is $16.00/hr. Please apply today. Responsibilities: Leverage industry expertise to select the most efficient and cost-effective transportation methods through an extensive network of internal and external suppliers. Evaluate complex transportation variables—including pricing, timing, volume, and equipment availability—to execute client-specific shipping requirements under management guidance. Interpret and apply standardized operational practices and management policies when coordinating logistics with vendors and customers. Act as the primary point of contact for customer and vendor disputes, resolving complaints with a focus on preserving company reputation and long-term partnerships. Manage high-volume workloads and multi-task effectively to meet rigorous deadlines in a fast-paced environment. Identify and mitigate potential service failures early, taking direct control of shipments to guarantee on-time delivery. Cultivate and maintain productive, long-term working relationships with a diverse pool of service providers. Conduct comprehensive research into airline schedules, line-haul options, and geographic service areas to design the most economical and time-sensitive routing. Maintain meticulous shipment records, including detailed trace notes, OS&D (Over, Short, and Damaged) information, and special customer authorizations. Manage and audit critical shipping documents with high accuracy, ensuring full adherence to TSA, DOT, and Dangerous Goods regulations. Strive for 100% on-time performance by continuously monitoring shipment milestones in accordance with corporate service standards. Maintain a flexible schedule, including various shifts and a 24-hour on-call rotation as required by operational needs. Provide prompt and transparent updates to all stakeholders regarding shipment delays, escalating critical issues to leadership when necessary. Ensure total compliance with the Indirect Air Carrier Standard Security Program, C-TPAT, and Shipper’s Security Endorsements. Utilize advanced internet tracking applications and logistics software to monitor, update, and communicate real-time shipment status. • Additional tasks and duties as assigned Qualifications/Background Profile: Intermediate skills in Microsoft Office, internet research, and web-based or industry-specific software applications. Proven ability to accurately complete air and ground shipping documentation in both electronic and manual formats. Strong interpersonal, written, and verbal communication skills; must be able to clearly articulate short and long-term goals. Excellent analytical skills with the ability to solve problems involving multiple variables using both standardized methods and creative analysis. Committed to ensuring high levels of customer satisfaction to encourage repeat business. Ability to work effectively with diverse groups and departments to communicate and implement core concepts. Skilled at multitasking and pivoting quickly between tasks to meet changing business priorities. Exceptional time management and organizational abilities to ensure all deadlines are met. Ability to interpret data to accomplish business objectives and plan for organizational needs within a designated area of responsibility. Maintains a professional appearance and a positive, cooperative demeanor with all internal and external stakeholders. Consistent and dependable attendance is required. Proficiency in English is required for this role. Ability to work outside of standard business hours when necessary to meet deadlines or management directives. Candidates must be authorized to work in the United States and successfully pass a background check and drug screen ------------------------------------------------------------------ This job is In-Person. We offer several comprehensive benefits package including health and life insurance, paid and unpaid time off, and retirement and savings plans to qualifying employees. Download the Sparks Group mobile app from Apple App Store or Google Play. ------------------------------------------------------------------ Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.

• Courtyard by Marriott Richmond

  

  Guest Services Representative

  5 months ago

  Richmond

  Job Description JOB PURPOSE: Represents the Hotel to guests throughout all stages of the guest stay. Greet, assist and resolve guest matters with the utmost professional, courteous and efficient manner. Must be sales minded. Presents options and alternatives to guests and offers assistance in making choices. ESSENTIAL JOB FUNCTIONS: • Maintain confidentiality of any and all proprietary information at all times., • Follow all Company Policies and be on time to work, as scheduled., • Meet with supervisor to review assignments, anticipate business levels, changes and other information pertinent to the job performance., • Ensure Outstanding customer care at all times., • Maintains a friendly, cheerful and courteous demeanor at all times., • Courteously and accurately answers inquiries from potential guests and accepts hotel reservations., • Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns., • Check in/out guests, including assigning guest's rooms and accommodating special requests whenever possible., • Provides orientations of the Hotel., • Assists in preregistration and blocking of rooms for reservations., • Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures., • Understands room status and room status tracking., • Knows room locations, types of rooms available, and room rates., • Knows how to use front office equipment., • Process guest check-outs., • Follows procedures for issuing and closing safe deposit boxes used by guests., • Works closely with the housekeeping department in the keeping room status reports up to date. (check outs, late checkouts, early check-ins, special requests, and day use rooms), and coordinates, requests for maintenance and repair work., • Uses proper telephone etiquette., • Performs cashiering tasks, such as bill/invoice settlement, posting charges to the guest, paid out's, etc., • Reports any unusual occurrences or requests to the manager or assistant manager., • Maintains the cleanliness and neatness of the front desk area., • Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts., • Perform any other duties as and when assigned by management. QUALIFICATIONS & SKILLS: Essential: • High School Graduate or equivalent work-related experience., • 1-year experience in similar position, preferably in the hospitality environment., • Display a competent level of computer literacy., • Must possess initiative, excellent guest service and decision making skills., • Ability to type at least 40 words per minute., • Ability to compute basic mathematical calculations., • Ability to focus attention on guest needs, remaining calm and courteous at all times., • Ability to work well under pressure coordinating multiple requests at any given time., • Ability to work cohesively with other departments and co-workers as part of a team., • Flexibility in schedule., • Ability to schedule various services for individuals., • Ability to perform job functions with minimal supervision., • Ability to relay instructions and ask for help.

• Nothing Bundt Cakes #0614

  

  Guest Service Representative Part Time

  5 days ago

  Richmond

  Job DescriptionBenefits: • Employee discounts, • Flexible schedule, • Training & development At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcomed, and you’ll create an environment of generosity, happiness, and joy in your community. But it gets even better: • We close early so you can enjoy your evenings., • We offer flexible work schedules., • We’re keeping it casual. T-shirts and sneakers are where it’s at!, • Cake discounts. Yummm!, • You don’t have to be 18 to work here, so students can join us., • This job is fun. It’s literally a piece of cake!, • This is a great place to make new friends!, • You’ll get trained. Not only on crafting cake, but on growing your career., • We love to celebrate and bring joy to the community. Apply now. Joy is the job.

• Teleperformance USA

  

  Customer Service Representative - Onsite

  2 days ago

  Richmond

  Teleperformance is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.With more than 410,000 inspired and.Benefits of working with TP include:.Ful

• Maximus

  

  Customer Service Representative – Healthcare

  28 days ago

  Richmond

  Job Posting Title Customer Service Representative – Healthcare Date Thursday, July 30, 2026 City Winchester State KY Country United States Working time Full-time Location: On-site in Winchester, KY Starting Pay: $15.00/hr. plus potential bonus opportunities Schedule: Limited-Service Full-Time positions available Site Hours: Monday - Friday, 9 a.m. - 6 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Make a Difference by Helping People Navigate Healthcare with Confidence Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. You’ll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: • Competitive Compensation:, • $15.00/hr. base pay + 10% shift differential, • Potential to earn additional bonus incentives for eligible employees increasing overall compensation, • Comprehensive Insurance Coverage: Company-paid medical coverage, • Tuition Reimbursement: Support for ongoing education and development, • Future Planning: 401(k) with company match, • Paid Time Off Package: Paid time off, sick leave, and 11 paid holidays, • Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs, • Work/Life Balance Support: Flexible schedules that meet your lifestyle, • Career Growth: A supportive environment with development and promotional opportunities, • Meaningful Work with Impact: No cold calls, sales, or collections involved! *Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: • Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters)., • Calls are basic and routine., • Uses computerized system for tracking, information gathering, and/or troubleshooting., • Provides feedback when needed, provide input on call trends, processes, procedures, and training., • May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff., • Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses, • Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules, • Utilize standard technology such as telephone, e-mail, and web browser to perform job duties, • Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing, • Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller, • Refer calls as required to CSR Lead, • Maintain up-to-date knowledge of client regulations and policies, • Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements • High School diploma or equivalent with 6 months of customer service experience., • Must be able to speak and read English clearly, professionally and fluently., • Ability to work within established turnaround times, • Must have excellent interpersonal skills and the ability to organize simultaneous tasks, • Ability to work as a member of a team, • Regular and predictable attendance is required, • Must participate and certify in internal CCO training to begin this role., • Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role., • May be required to work overtime and scheduled holidays., • Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. #CCOWinchester #maxCCOWinchester #maxPriority EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at _. Minimum Salary $ 15.00 Maximum Salary $ 15.00

• APR

  

  Commercial Lines Client Service Manager

  3 years ago

  Richmond

  Job DescriptionJob Location: Richmond, VA Job Title: Client Service Manager | Commercial Lines Commercial Lines Account Manager | Focusing on Small to Middle Market Clients Flexible Work Arrangement: Embrace the future of work with our fully remote option, tailored for the exceptional candidate. Occasional office visits meld the best of both worlds. Your Role: As a guardian of our select small business clientele, you'll be the cornerstone of their insurance experience. Your mission is to manage, consult, and grow a dedicated book of business. This involves: • Client Relationship Mastery: Nurturing and expanding existing relationships through expert consultation. Your advice on coverage will be invaluable, and your skill in identifying cross-sell and up-sell opportunities will drive our mutual success., • Operational Excellence: Efficiently managing renewals, document issuance, and all aspects of account servicing within strict timelines. Your attention to detail will ensure seamless operations., • Strategic Engagement: Handling non-renewals, cancellations, and renewals like a pro. You'll also flex your marketing muscle, preparing submissions that resonate. Who You Are:, • A seasoned pro with 3-6 years in commercial insurance account servicing., • Proud holder of a P&C license, with a deep dive knowledge of insurance products and documentation., • A tech-savvy individual with prowess in Word, Excel, Outlook, and ideally, Applied/EPIC/TAM AMS360., • An independent yet collaborative team player, open to continuous learning, with a college degree or equivalent industry designations. Why Us:, • Investment in You: Generous 401K, continuous educational support, and ample career development opportunities., • Flexibility: Hybrid schedules to balance your professional and personal life., • Growth: A role that expands and evolves with you. Compensation:, • We believe in fair and competitive compensation. For this role, the salary range is $65,000 to $100,000, commensurate with your experience, skills, and certifications.

• APR

  

  Senior Commercial Lines Account Manager

  2 years ago

  Richmond

  Job DescriptionJob Title: Commercial Lines Account Executive | Team Lead | Independent Retail Agency Salary: $90,000 - $110,000 plus comprehensive health benefits Location: West Richmond, VA Job Summary: Join our dynamic insurance team as a Commercial Lines Account Executive or Client Relationship Manager. In this pivotal role, you will serve as the primary contact for Producer-assigned accounts, managing a mid-market book of business and leading a dedicated service team to drive client satisfaction and business growth. Key Responsibilities: • Client Services: Manage client relationships and services independently with minimal oversight., • Team Leadership: Direct a service team, ensuring high-quality management of a mid-market book of business., • Client Engagement: Actively participate in client interviews and respond to RFPs to ensure strong engagement., • Renewal Management: Analyze and present renewal options, advocate for renewal business, and promote additional coverage lines., • Promotion: Utilize tailored Producer Service Proposals to promote agency services., • Expert Analysis: Offer expert analysis and recommendations to enhance clients’ coverage plans., • Carrier Selection: Strategically select carriers, negotiate terms, and manage premium setups., • Client Support: Address client inquiries and resolve issues related to benefits and claims., • Contract Management: Review and verify accuracy in client coverage contracts and amendments., • Vendor Negotiation: Negotiate and manage contracts with third-party vendors., • Team Oversight: Provide leadership and support to ensure team collaboration and high performance.Qualifications:, • Education: Bachelor’s degree or equivalent combination of education and experience., • Experience: Minimum of 5-7 years in the insurance industry., • Certifications: Professional designations such as CIC, CISR, CSRM, AAI preferred.Skills:, • Excellent verbal and written communication skills., • Strong analytical and problem-solving abilities., • Effective time management and organizational skills., • Team-oriented with a strong capacity for leadership., • Proficient in Microsoft Office Suite and industry-related software (AMS360, EPIC).