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About Figo Inspired by the warmth of Italian culture — family, celebration, and great food — Figo is a vibrant restaurant concept where energy, quality, and hospitality come together. From our open kitchens and wood-fired ovens to our lively dining spaces, we create experiences that bring people together. We are now looking for a passionate Head Server to lead the floor and elevate our guest experience. The Role As a Head Server, you will be a key leader on the floor, ensuring smooth service, supporting the team, and delivering an exceptional guest journey from start to finish. You will lead by example, bring energy to the service, and help create the atmosphere that defines Figo. Key Responsibilities • Lead and support the front-of-house team during service, • Manage the floor, table allocations, and guest flow effectively, • Deliver exceptional service and ensure high guest satisfaction, • Confidently upsell menu items, drinks, and specials, • Handle guest feedback and resolve any issues professionally, • Train and support team members to maintain service standards, • Ensure food safety and hygiene standards are consistently met, • Work closely with the kitchen and bar teams for smooth operations, • Manage opening and closing duties About You • Proven experience in a busy, fast-paced restaurant, • Previous experience as a Head Server or Supervisor preferred, • Passion for Italian food, hospitality, and guest experience, • Strong leadership and communication skills, • Confident, energetic, and hands-on approach, • Ability to stay calm and organised under pressure, • Flexible to work evenings and weekends Why Join Figo • Be part of a growing, dynamic restaurant group, • Work in a high-energy, supportive environment, • Opportunities for progression and development, • Staff benefits and dining discounts Work Location: In person Benefits: • Company pension, • Discounted or free food, • Employee discount, • Flexible schedule, • Sick pay Experience: • Hospitality: 2 years (required) Work authorisation: • United Kingdom (required) Work Location: In person