Floor supervisor
3 days ago
Carnaby, London
We’re looking for an experienced Floor Supervisor who leads by example and isn’t afraid to get stuck in. This is a hands-on role where you’ll spend most of your shift serving guests while taking responsibility for ensuring the restaurant runs smoothly. What you’ll be doing • Leading the restaurant floor during service., • Working as an active waiter, delivering exceptional customer service., • Handling guest complaints professionally and resolving issues confidently., • Supporting, motivating and guiding the front of house team throughout service., • Ensuring service standards are consistently maintained., • Completing the nightly cash-up and cash reconciliation., • Closing the restaurant at the end of service and ensuring all procedures are completed correctly., • Communicating effectively with the kitchen and bar to keep service running efficiently. What we’re looking for • Previous experience as a Floor Supervisor, Senior Waiter or Team Leader in a busy restaurant., • Excellent customer service and communication skills., • Confidence dealing with complaints and difficult situations., • Strong organisational skills and attention to detail., • Reliable, trustworthy and comfortable taking responsibility for closing the venue., • Positive attitude with the ability to lead by example., • Right to work in the UK. What we offer • Competitive hourly rate (depending on experience)., • Generous tronc/service charge., • Staff meals on shift., • Career progression opportunities., • A friendly, energetic team in the heart of Soho. If you thrive in a fast-paced restaurant and enjoy leading from the front, we’d love to hear from you. Apply today with your CV and tell us why you’d be a great fit for Paradiso Burger & Cocktail Bar.