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HENI is retained on a confidential basis by a luxury retail brand, spanning fashion and accessories, to identify an exceptional Retail Manager to lead their central London boutique.This is an opportunity to take full operational ownership of a prestigious store environment, setting the standard for service, structure, and presentation.THE ROLEReporting to the client directly, the Retail Manager will take full responsibility for the day-to-day running of the boutique, ensuring the highest standards of operational and commercial performance.This is a hands-on leadership role suited to someone who thrives on process, structure, and precision. The brand is ambitious and as such, this is an opportunity to become a fundamental and pivotal part of their growth.KEY RESPONSIBILITIESTake full operational ownership of the boutique, ensuring the shop runs smoothly and to the highest standard at all timesImplement clear processes and structure across all areas of store operations, from opening and closing procedures to stock and visual merchandising standardsManage, lead, and motivate a small team of sales assistants, with the authority to set expectations and manage performancePlan and manage the staff rota, ensuring the shop is appropriately manned at all times, including peak trading periodsOversee the logistics of the shop, including stock deliveries, replenishment, and inventory accuracy, ensuring a seamless and well-organised environmentMaintain meticulous attention to detail across presentation, product placement, and client-facing standardsAct as the primary point of contact for the client, responding promptly and professionally to all communicationsEnsure exceptional client service is delivered consistently, upholding the brand's reputation for excellenceABOUT YOUA minimum of 5 years' experience in a retail management role, ideally within luxury fashion, accessories, or a comparable premium retail environmentA proven track record of implementing operational processes and structure within a retail settingStrong leadership skills, with experience managing and rostering a small teamHighly organised, with meticulous attention to detail and a genuine pride in operational excellenceHighly responsive, with excellent written and verbal communication skillsComfortable managing shop logistics end-to-end, from stock to staffingA polished, professional manner befitting a luxury retail environmentDiscreet, reliable, and comfortable working closely with a private clientWe would also be pleased to hear from experienced Assistant Managers who feel ready to step up into their first Retail Manager position.HOURS & PACKAGEFull time, 5 days per week, with the flexibility to work most weekends as required by the trading pattern of the boutiqueCompetitive salary, commensurate with experienceClothing allowanceHOW TO APPLYThis search is being conducted by HENI on behalf of the client, and all enquiries will be handled in the strictest confidence. To apply, please submit your CV together with a short covering note outlining your relevant experience.TPBN1_UKTJ

Store Manager | Fashion Retail | Chiswick | Up to £37,000 + Bonus Are you an experienced Store Manager, Assistant Store Manager or Retail Manager looking for your next opportunity in fashion retail? We're recruiting for a Store Manager to lead a successful retail store in Chiswick. This is an exciting opportunity for an experienced retail professional who can lead a team, drive sales performance and deliver an outstanding customer experience. What's in it for you? Up to £37,000 + bonus Generous staff discount 28 days holiday including bank holidays Genuine career progression opportunities Supportive leadership team Growing and successful retail business Positive and collaborative working environment The Store Manager Role As Store Manager, you'll take responsibility for the overall performance of the store, leading your team to achieve sales, customer service and operational targets. You'll be responsible for: Leading, motivating and developing a team of retail professionals Driving sales, revenue and KPI performance Delivering excellent customer service and customer experience Managing the day-to-day operation of the retail store Recruiting, onboarding, training and developing team members Managing rotas, payroll, stock and store administration Maintaining excellent visual merchandising and store standards Monitoring commercial performance and identifying opportunities to increase sales Building a strong, engaged and high-performing retail team Ensuring company policies, procedures and operational standards are followed About You We're looking for an experienced Store Manager or Retail Manager with a proven track record in a customer-focused retail environment. You'll ideally have: Previous experience as a Store Manager, Assistant Store Manager, Deputy Manager or Retail Manager Experience within fashion retail, clothing, apparel, footwear, accessories, lifestyle or another customer-focused retail environment A strong track record of delivering sales targets and KPIs Experience managing, coaching and developing a retail team Strong commercial awareness and understanding of retail performance Excellent customer service and communication skills A hands-on approach to retail management The ability to motivate a team and lead by example Strong organisational and operational skills A genuine passion for retail, people and customer experience We're also open to experienced Assistant Store Managers or Deputy Store Managers who are ready to take their next step into a Store Manager position. If you're an experienced Store Manager, Retail Manager, Assistant Store Manager or Deputy Manager looking for your next opportunity in Chiswick, we'd love to hear from you. Apply today. Zachary Daniels is a Niche, National & International Recruitment Consultancy. BH35880