Visitor services assistant jobs in LondonCreate job alerts

Assistant General ManagerSalary: Up to £42,000 per annumLocation: IWM LondonContract Type: Full-time, permanent, 5 out of 7 daysWhat can we offer you:A collaborative and inclusive culture, where your ideas are valued, and creativity is encouraged.20 days annual leave (Excluding bank holidays and national holiday days)Free staff meals whilst at work.Access to Compass Group company perks & benefits.Perks for Works discounts and promotionsAccess to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks.On-site F&B discounts.No shortage of delicious foodAbout the Role:We're seeking a proactive and people-focused Assistant General Manager to support the catering and hospitality operations at Imperial War Museum London, based in Lambeth North (a short walk also from Elephant & Castle). This is an outstanding opportunity to help shape visitor experiences within a historic institution that welcomes guests from across the globe. As Assistant General Manager, you will work closely with the General Manager to ensure the smooth running of our busy cafe, as well as delivering exceptional service standards on the conference & events that take place across the venue. You will also be supporting continual improvement across the operation.Key Responsibilities:Support the General Manager in leading all catering and hospitality operations across café, restaurant, conference, and event spaces.Ensure consistent delivery of high service standards through active floor leadership and team engagement.Build strong working relationships with venue stakeholders, assisting in responding to feedback and ensuring client satisfaction.Help oversee budgets, stock controls, and staffing levels to meet commercial targets and drive operational efficiency.Ensure full compliance with Health & Safety and Food Safety regulations, supporting training and policy implementation.Lead, motivate, and support teams across multiple outlets, assisting with training, scheduling, and performance management.Contribute to strategic initiatives and operational improvements, aligning day-to-day delivery with organisational goals.About You:Experience as an Assistant Manager, Operations Manager, or Deputy General Manager within hospitality, ideally in visitor attractions or multi-outlet venues.Proven ability to support the running of busy environments with high footfall and varied service styles.Strong financial awareness and understanding of budgets, cost control, and labour management.Excellent leadership skills, with experience motivating teams and supporting training and development.Confident communication and stakeholder engagement abilities.A passion for food, service, and delivering memorable visitor experiences.Ability to adapt in a fast-paced environment, supporting both daily operations and longer-term development projects.About Us:Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York.Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people. You can find a full list of our venues on our website.We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association's Food Made Good Programme.Job Reference: com/3006/99073001/52803023/SU #RA VenuesCompass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!TPBN1_UKTJ

Manpower are currently seeking an interim Executive Team Assistant to work with our global FMCG client, Elida Beauty, renowned for brands such as TIGI, VO5, Toni & Guy, and Brylcreem, and become an integral part of their fast-paced FMCG environment. \n \n The position is based in Holborn, London. This is a full-time temporary role to last until the end of December 2026, requiring 37.5 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £50,000 per annum, pro rata, depending upon experience. \n \n The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. \n \n Reporting to the President and General Manager Europe & ROW, the Executive/Team Assistant supports them and the other Leadership Team members based in London. This role encompasses a wide range of duties, combining high-level executive assistance, team support, and office management responsibilities. \n \n Key Responsibilities \n\n • Calendar Management: Coordinate and manage the complex schedules of the CEO and SLT members, ensuring smooth communication and prioritization of meetings and events.\n, • Travel Management: Organize domestic and international travel arrangements, including flights, accommodation, transfers, and itineraries, ensuring all logistics are seamless.\n, • Stakeholder Visits: Organize and coordinate visits from key stakeholders, including scheduling meetings, preparing necessary materials, arranging logistics, and ensuring the CEO and SLT are fully prepared for their engagements.\n, • General Administrative Support: Provide support to the broader London-based team (50 people), including coordinating meetings, arranging internal events, and handling ad-hoc administrative tasks.\n, • Office Operations: Oversee the day-to-day operations of the London office ensuring a tidy, efficient, and welcoming environment. Handle office supplies, equipment, and inventory management.\n, • Vendor Management: Liaise with our office provider Labs (e.g., catering, cleaning, maintenance) to ensure the smooth running of office services and facilities.\n, • Visitor Coordination: Manage office visitor logistics, including guest arrivals, meeting room bookings, and catering needs.\n, • Ad-hoc Support: Assist with any other administrative tasks such as Purchase Orders, or office management duties as required by leadership or team members.\n\n \n Key Requirements \n\n • Proven experience in an executive assistant, team assistant for senior leadership, or office management role within a fast-paced environment (ideally FMCG)\n, • Excellent organisational skills and the ability to manage multiple priorities.\n, • Strong communication skills, both written and verbal.\n, • Ability to work independently, anticipate needs, and exercise discretion and confidentiality.\n, • Positive, can-do attitude with a focus on problem-solving and teamwork.\n, • Self-motivated and adaptable to change in a dynamic environment.\n, • High level of professionalism and confidentiality.\n, • Strong interpersonal skills with the ability to work with a diverse range of people.\n, • Attention to detail and proactive approach to problem-solving.\n, • Experience with travel arrangements, event coordination, and managing office supplies and vendor relationships is a plus.\n\n \n Additional Information \n Holborn working environment: \n\n • Bike Storage\n, • Café\n, • Kitchen & Communal Areas\n, • Complimentary Tea & Coffee\n, • Complimentary Fruit & Biscuits\n, • Gym Facilities\n

Team Assistant | Global Hedge Fund | London \n Location: London (On-site) \n Salary: Competitive, dependent on experience \n Start Date: Immediate Start Available \n \n Are you a highly organised, proactive individual who thrives in a fast-paced environment? Do you enjoy being at the heart of a busy office, ensuring everything runs seamlessly while delivering exceptional service? \n \n We are partnering with one of the world's most successful and fastest-growing hedge funds to find a Team Assistant to join their London office. This is a fantastic opportunity to become part of a collaborative and high-performing culture, supporting day-to-day office operations and helping to create a best-in-class workplace experience. \n \n Working alongside a dynamic Facilities and Front of House team, you will play a key role in ensuring the office operates efficiently while providing an outstanding experience for employees, clients and visitors. \n \n Key Responsibilities \n Front of House & Client Experience \n\n • Welcoming clients, visitors and guests with professionalism and warmth\n, • Managing meeting room bookings and coordinating room set-up requirements\n, • Escorting guests, offering refreshments and ensuring a seamless visitor experience\n, • Maintaining exceptional presentation standards across all meeting rooms and client-facing spaces\n, • Supporting VIP visits and high-profile meetings\n\n \n Facilities & Office Operations \n\n • Coordinating office maintenance, repairs and supplier relationships\n, • Managing office supplies and pantry stock across London and Paris offices\n, • Handling incoming and outgoing post, couriers and deliveries\n, • Supporting health and safety procedures, visitor management and security processes\n, • Maintaining office equipment and arranging servicing where required\n, • Processing invoices and assisting with vendor management\n\n \n Team Support \n\n • Providing administrative support to Executive Assistants and wider business teams\n, • Assisting with internal events, meetings and catering arrangements\n, • Coordinating travel bookings and logistics when required\n, • Preparing reports, presentations and project documentation\n, • Providing cover for the Front of House Manager during periods of absence\n\n \n About You \n\n • Previous experience in a Team Assistant, Facilities Assistant, Office Assistant, Receptionist, Front of House, Office Coordinator or similar role\n, • Strong organisational skills with the ability to manage multiple priorities effectively\n, • Excellent communication and interpersonal skills\n, • A proactive, hands-on approach with a willingness to take ownership\n, • Exceptional attention to detail and a commitment to delivering high standards\n, • Confident working in a professional corporate environment\n, • Proficient in Microsoft Office\n\n \n Why Join? \n This is a rare opportunity to join a leading global hedge fund renowned for its entrepreneurial culture, exceptional growth and commitment to excellence. You'll gain valuable exposure to senior stakeholders, work within a high-performing team and have the opportunity to develop your career within a prestigious financial services environment. \n \n Immediate interviews available. Apply now to be considered for this exciting opportunity. \n

Assistant General Manager Salary: Up to £42,000 per annum Location: IWM London Contract Type: Full-time, permanent, 5 out of 7 days What can we offer you: A collaborative and inclusive culture, where your ideas are valued, and creativity is encouraged. 20 days annual leave (Excluding bank holidays and national holiday days) Free staff meals whilst at work. Access to Compass Group company perks & benefits. Perks for Works discounts and promotions Access to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks. On-site F&B discounts. No shortage of delicious food About the Role: We're seeking a proactive and people-focused Assistant General Manager to support the catering and hospitality operations at Imperial War Museum London, based in Lambeth North (a short walk also from Elephant & Castle). This is an outstanding opportunity to help shape visitor experiences within a historic institution that welcomes guests from across the globe. As Assistant General Manager, you will work closely with the General Manager to ensure the smooth running of our busy cafe, as well as delivering exceptional service standards on the conference & events that take place across the venue. You will also be supporting continual improvement across the operation. Key Responsibilities: Support the General Manager in leading all catering and hospitality operations across caf , restaurant, conference, and event spaces. Ensure consistent delivery of high service standards through active floor leadership and team engagement. Build strong working relationships with venue stakeholders, assisting in responding to feedback and ensuring client satisfaction. Help oversee budgets, stock controls, and staffing levels to meet commercial targets and drive operational efficiency. Ensure full compliance with Health & Safety and Food Safety regulations, supporting training and policy implementation. Lead, motivate, and support teams across multiple outlets, assisting with training, scheduling, and performance management. Contribute to strategic initiatives and operational improvements, aligning day-to-day delivery with organisational goals. About You: Experience as an Assistant Manager, Operations Manager, or Deputy General Manager within hospitality, ideally in visitor attractions or multi-outlet venues. Proven ability to support the running of busy environments with high footfall and varied service styles. Strong financial awareness and understanding of budgets, cost control, and labour management. Excellent leadership skills, with experience motivating teams and supporting training and development. Confident communication and stakeholder engagement abilities. A passion for food, service, and delivering memorable visitor experiences. Ability to adapt in a fast-paced environment, supporting both daily operations and longer-term development projects. About Us: Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York. Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke caf s and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people. You can find a full list of our venues on our website. We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association's Food Made Good Programme. Job Reference: com/3006/99073001/52803023/SU #RA Venues Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKTJ

JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Workplace Team LeaderReports to: UK Guest Services ManagerLocation: Kings Place, London N1Hours: 40 hours per week, Monday to Friday (flexibility for occasional out-of-hours events required)About JLLJLL supports the Whole You, personally and professionally.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry and we support them through professional growth, flexibility, and personalised benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.Role PurposeThe Workplace Team Leader is a strategic operational role responsible for leading and developing high-performing team to deliver exceptional workplace experiences at Kings Place, London N1. Working with a high-profile client (Rolls-Royce) where attention to detail and relationship management are key drivers of success, this role combines hands-on leadership with operational excellence. You will ensure all front-of-house and workplace services exceed client expectations while fostering a culture of continuous improvement, employee engagement, and creating an environment for everyone to thrive.Main DutiesLeadership & People ManagementLead, inspire, and develop the Front of House / Cleaning team through effective coaching, training, and day-to-day management to consistently deliver first-class customer serviceConduct regular one-to-ones, performance reviews, and team meetings to support professional development and maintain high team moraleManage team schedules, annual leave requests, and absence reporting to ensure adequate coverage at all timesFoster a positive, inclusive team culture that aligns with JLL values and promotes collaborationSet clear objectives for team members that link to wider business strategyAct as an escalation point for complex customer service issues, supporting the team in resolving challenges effectivelyOversee and coordinate with the onsite cleaning team to ensure quality service delivery and adherence to operational standardsDeputise for the Assistant Facilities Manager during holidays or absences, ensuring seamless operational continuityCustomer Experience ExcellenceDrive and maintain exceptional standards of customer service for all internal and external visitorsAnticipate client and visitor needs, demonstrating a proactive, solutions-focused approach with meticulous attention to detailBuild and maintain strong, professional relationships with on-site clients and stakeholdersEnsure all customer requests are handled efficiently, professionally, and to the highest standardManage the visits diary and provide VIP concierge services, including meet-and-greet dutiesHandle complaints swiftly and professionally, ensuring effective resolution or appropriate escalationProactively seek and review customer feedback, tracking remedial actions through to closureEngage confidently with clients and deliver presentations at stakeholder meetingsMeetings & Events ManagementOversee meeting room bookings, set-up, and coordination for internal and client meetings in accordance with SLAsEnsure all meeting rooms, conference spaces, and event areas are prepared to defined standardsProvide audio-visual and IT support for meetings, conferences, and eventsCollaborate with catering, hospitality, and other service providers to deliver seamless experiencesConduct monthly audits of reception, event, and meeting spaces to maintain quality standardsProvide operational support to internal events and ad-hoc out-of-hours eventsSupport the team with meeting room preparation, including reconfiguring furniture and dividing roomsOperational ExcellenceEnsure all site activities are carried out effectively and delivered in line with contractual KPIs and SLAsLiaise with multiple service lines including cleaning, maintenance, and catering to coordinate quality service deliveryDevelop, implement, and maintain standard operating procedures, periodically reviewing and driving continuous improvementRaise and track maintenance, IT, and other service requests through JLL and client systemsConduct daily Health, Safety, Security & Environment inspections before building openingOversee all contractor activity to minimise impact on site operationsSupport Facilities and service line managers with contractor activities and projectsHealth, Safety & WellbeingAct as a trained First Aider, providing immediate assistance in emergency situationsServe as a Fire Marshal, supporting and leading emergency evacuation proceduresWork in accordance with all Health, Safety, Security & Environment policies, SOPs, and risk assessmentsRaise accident and incident reports and track through to closureSupport personal emergency evacuation plans for less abled guestsReport any health, safety, or maintenance concerns promptly to relevant departmentsRaise sprinkler and fire alarm isolation requests as requiredEnsure all events and activities are conducted safely and in line with regulationsSupport with all internal and external auditsMaintain a key access listCommunication & ReportingProduce accurate reports and management information for the contract, including monthly utilisation statisticsMaintain high-quality communication with clients, team members, and the wider businessAttend weekly service line meetings and manager forum meetingsKeep clients fully informed of all relevant operational mattersEnsure operational support documentation including out-of-hours paperwork is maintainedConduct building induction sessions and site inductions for new startersPrepare and deliver professional presentations to clients and stakeholdersManage door access requests and maintain accurate records using Microsoft Excel, Word, and OutlookCommercial & Financial AwarenessMonitor, measure, and report on key performance indicators with client inputUse KPI data and service reviews to identify opportunities for service enhancementDemonstrate strong commercial awareness and contribute to operational efficiencyMaintain accurate records and use management information to support decision-makingInnovation & Continuous ImprovementIdentify and implement innovation opportunities within the siteFoster a culture of continuous improvement within your teamsSupport your line manager with wider business projects and change initiativesAnalyse management information data proactively to drive performance improvementsPerson SpecificationEssential Skills & ExperienceProven experience in a customer-facing leadership or supervisory role, ideally within a high-profile or corporate environment. Strong people management skills with the ability to motivate, coach, and develop teams. Exceptional customer service orientation with a commitment to excellence and meticulous attention to detail. Clear understanding of Health & Safety practices, including risk assessments.Excellent written and oral communication skills, with confidence in client engagement and delivering presentations. Strong relationship management skills with the ability to build trust and credibility with high-profile clients. High attention to detail and ability to work in a fast-paced environment. Computer literate with proficiency in Microsoft Word, Excel, and Outlook.Understanding of audio-visual and IT systems, with the ability to explain these clearly to customers. Ability to work both independently and collaboratively as part of a team. Flexible approach to working hours when required for operational needs and out-of-hours events. Reliable, dependable, and able to self-direct with minimal supervision and work off own initiative.DesirableFirst Aid qualification (or willingness to obtain through company-provided training). Fire Marshal certification (or willingness to obtain through company-provided training). Previous experience in corporate facilities management, front-of-house operations, or workplace experience roles. Experience working to KPIs and SLAs in a client-facing environment.Personal AttributesEnthusiastic, conscientious, and proactive with a passion for creating an environment for everyone to thrive. Solutions-focused with a can-do attitude. Calm under pressure with strong problem-solving abilities. Professional appearance and demeanour at all times. Commitment to maintaining high standards for self and colleagues.Adaptable and resilient in a dynamic operational environment. Self-motivated with strong initiative and the ability to direct both self and team effectively. Diplomatic and discreet when dealing with confidential or sensitive matters. Team player with an enthusiastic attitude who works efficiently and effectively both individually and as part of a team.What you can expect from usAt JLL UK, we support each other's wellbeing and champion inclusivity and belonging across teams. We embrace more innovative ways of working and prioritise opportunities to strengthen and advance your career within the UK and potentially across our global network. Join us in taking the more inspiring and optimistic path on our journey toward success in the dynamic UK facilities management landscape.#LI-DW2Location:On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.TPBN1_UKTJ

Café Assistant Location: Any of our cafes within the Rotherham area, including our cafe based within the Rotherham Hospice Salary: National minimum wage plus 12.07% rolled-up holiday pay Vacancy Type: Bank Contract, Hours of work as and when required Closing Date: 14 th August 2026 Rotherham Hospice is a charity dedicated to the people of Rotherham, offering specialist palliative and end of life care to our community since 1996. We provide comprehensive, compassionate care through two primary patient services: 24-hour, 14-bed Inpatient Service 24-hour Hospice at Home Service To assist in the preparation, cooking, and service of homemade meals and baked goods for patients, visitors, volunteers, and staff. The postholder will work as part of a skilled and supportive team in both the hospice kitchen and the busy public café, ensuring excellent standards of food quality, customer service, and hygiene at all times. At Rotherham Hospice, our café spaces are more than just places to grab a coffee, they are community hubs where staff, patients, families, and supporters come together. As a Café Assistant, you play a key role in creating a warm, welcoming, and supportive environment, ensuring every visitor experiences kindness and excellent service. In line with our Living Life's Wishes strategy, this role is about more than food and drink, it's about making every moment meaningful for those who need us. Key Responsibilities • Prepare, cook, and present meals to a high standard for both patients and café customers Confidently bake and produce a range of homemade cakes, pastries, and confectionery in-house Work efficiently in a fast-paced catering environment, adapting quickly to operational demands Support the production of texture-modified meals, including Level 4 pureed diets (training provided if required) Serve customers professionally and maintain a welcoming atmosphere in the café Maintain high levels of kitchen cleanliness and adhere to food hygiene and infection control standards Support stock rotation, deliveries, food storage, and general kitchen organisation Operate café and kitchen equipment safely, including tills and coffee machines Work collaboratively as part of a flexible team, supporting events and peak service times To Apply If you feel you are a suitable candidate and would like to work for Rotherham Hospice, please do not hesitate to apply.

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Workplace Team Leader Reports to: UK Guest Services ManagerLocation: Kings Place, London N1Hours: 40 hours per week, Monday to Friday (flexibility for occasional out-of-hours events required)About JLLJLL supports the Whole You, personally and professionally.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry and we support them through professional growth, flexibility, and personalised benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.Role PurposeThe Workplace Team Leader is a strategic operational role responsible for leading and developing high-performing team to deliver exceptional workplace experiences at Kings Place, London N1. Working with a high-profile client (Rolls-Royce) where attention to detail and relationship management are key drivers of success, this role combines hands-on leadership with operational excellence. You will ensure all front-of-house and workplace services exceed client expectations while fostering a culture of continuous improvement, employee engagement, and creating an environment for everyone to thrive.Main DutiesLeadership & People ManagementLead, inspire, and develop the Front of House / Cleaning team through effective coaching, training, and day-to-day management to consistently deliver first-class customer serviceConduct regular one-to-ones, performance reviews, and team meetings to support professional development and maintain high team moraleManage team schedules, annual leave requests, and absence reporting to ensure adequate coverage at all timesFoster a positive, inclusive team culture that aligns with JLL values and promotes collaborationSet clear objectives for team members that link to wider business strategyAct as an escalation point for complex customer service issues, supporting the team in resolving challenges effectivelyOversee and coordinate with the onsite cleaning team to ensure quality service delivery and adherence to operational standardsDeputise for the Assistant Facilities Manager during holidays or absences, ensuring seamless operational continuityCustomer Experience ExcellenceDrive and maintain exceptional standards of customer service for all internal and external visitorsAnticipate client and visitor needs, demonstrating a proactive, solutions-focused approach with meticulous attention to detailBuild and maintain strong, professional relationships with on-site clients and stakeholdersEnsure all customer requests are handled efficiently, professionally, and to the highest standardManage the visits diary and provide VIP concierge services, including meet-and-greet dutiesHandle complaints swiftly and professionally, ensuring effective resolution or appropriate escalationProactively seek and review customer feedback, tracking remedial actions through to closureEngage confidently with clients and deliver presentations at stakeholder meetingsMeetings & Events ManagementOversee meeting room bookings, set-up, and coordination for internal and client meetings in accordance with SLAsEnsure all meeting rooms, conference spaces, and event areas are prepared to defined standardsProvide audio-visual and IT support for meetings, conferences, and eventsCollaborate with catering, hospitality, and other service providers to deliver seamless experiencesConduct monthly audits of reception, event, and meeting spaces to maintain quality standardsProvide operational support to internal events and ad-hoc out-of-hours eventsSupport the team with meeting room preparation, including reconfiguring furniture and dividing roomsOperational ExcellenceEnsure all site activities are carried out effectively and delivered in line with contractual KPIs and SLAsLiaise with multiple service lines including cleaning, maintenance, and catering to coordinate quality service deliveryDevelop, implement, and maintain standard operating procedures, periodically reviewing and driving continuous improvementRaise and track maintenance, IT, and other service requests through JLL and client systemsConduct daily Health, Safety, Security & Environment inspections before building openingOversee all contractor activity to minimise impact on site operationsSupport Facilities and service line managers with contractor activities and projectsHealth, Safety & WellbeingAct as a trained First Aider, providing immediate assistance in emergency situationsServe as a Fire Marshal, supporting and leading emergency evacuation proceduresWork in accordance with all Health, Safety, Security & Environment policies, SOPs, and risk assessmentsRaise accident and incident reports and track through to closureSupport personal emergency evacuation plans for less abled guestsReport any health, safety, or maintenance concerns promptly to relevant departmentsRaise sprinkler and fire alarm isolation requests as requiredEnsure all events and activities are conducted safely and in line with regulationsSupport with all internal and external auditsMaintain a key access listCommunication & ReportingProduce accurate reports and management information for the contract, including monthly utilisation statisticsMaintain high-quality communication with clients, team members, and the wider businessAttend weekly service line meetings and manager forum meetingsKeep clients fully informed of all relevant operational mattersEnsure operational support documentation including out-of-hours paperwork is maintainedConduct building induction sessions and site inductions for new startersPrepare and deliver professional presentations to clients and stakeholdersManage door access requests and maintain accurate records using Microsoft Excel, Word, and OutlookCommercial & Financial AwarenessMonitor, measure, and report on key performance indicators with client inputUse KPI data and service reviews to identify opportunities for service enhancementDemonstrate strong commercial awareness and contribute to operational efficiencyMaintain accurate records and use management information to support decision-makingInnovation & Continuous ImprovementIdentify and implement innovation opportunities within the siteFoster a culture of continuous improvement within your teamsSupport your line manager with wider business projects and change initiativesAnalyse management information data proactively to drive performance improvementsPerson SpecificationEssential Skills & ExperienceProven experience in a customer-facing leadership or supervisory role, ideally within a high-profile or corporate environment. Strong people management skills with the ability to motivate, coach, and develop teams. Exceptional customer service orientation with a commitment to excellence and meticulous attention to detail. Clear understanding of Health & Safety practices, including risk assessments.Excellent written and oral communication skills, with confidence in client engagement and delivering presentations. Strong relationship management skills with the ability to build trust and credibility with high-profile clients. High attention to detail and ability to work in a fast-paced environment. Computer literate with proficiency in Microsoft Word, Excel, and Outlook.Understanding of audio-visual and IT systems, with the ability to explain these clearly to customers. Ability to work both independently and collaboratively as part of a team. Flexible approach to working hours when required for operational needs and out-of-hours events. Reliable, dependable, and able to self-direct with minimal supervision and work off own initiative.DesirableFirst Aid qualification (or willingness to obtain through company-provided training). Fire Marshal certification (or willingness to obtain through company-provided training). Previous experience in corporate facilities management, front-of-house operations, or workplace experience roles. Experience working to KPIs and SLAs in a client-facing environment.Personal AttributesEnthusiastic, conscientious, and proactive with a passion for creating an environment for everyone to thrive. Solutions-focused with a can-do attitude. Calm under pressure with strong problem-solving abilities. Professional appearance and demeanour at all times. Commitment to maintaining high standards for self and colleagues.Adaptable and resilient in a dynamic operational environment. Self-motivated with strong initiative and the ability to direct both self and team effectively. Diplomatic and discreet when dealing with confidential or sensitive matters. Team player with an enthusiastic attitude who works efficiently and effectively both individually and as part of a team.What you can expect from usAt JLL UK, we support each other's wellbeing and champion inclusivity and belonging across teams. We embrace more innovative ways of working and prioritise opportunities to strengthen and advance your career within the UK and potentially across our global network. Join us in taking the more inspiring and optimistic path on our journey toward success in the dynamic UK facilities management landscape.#LI-DW2Location: On-site –London, GBRIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.SummaryLocation: London, GBRType: Full time

This is what makes working for Royal Collection Trust so different. Other perks include 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts.

You may have experience of the following: Family Support Worker, Visits Centre Assistant, Family Engagement Officer, Family Liaison Worker, Prison Visits Support Worker, Family Services Assistant, Visitor Centre Support Worker, Family Outreach Worker, Community Family Support Worker, Child and Famil

Commis Chef Salary: Up to £29,000 per annum Location: RAF Museum London Contract Type: Full-time, permanent, site based, 5 over 7 days per week As a Commis Chef at the RAF Museum London, you will be part of a unique and inspiring visitor attraction, serving guests in one of the UK's most celebrated aviation heritage destinations. From daily visitor dining to corporate functions, private events, and special occasions held among the museum's iconic aircraft collection, you'll gain experience across a diverse range of catering and hospitality services. In this role, you will support the kitchen team with all aspects of food preparation, organisation, and daily operations. You will help maintain a clean and efficient kitchen environment, follow recipes and production standards, and ensure full compliance with Food Safety Management Systems (FSMS) and Health & Safety regulations. In return, you will have the opportunity to develop and progress your career with a company that truly invests in its people, celebrates individuality, and recognises and rewards those who consistently go above and beyond. What can we offer you: A collaborative and inclusive culture, where your ideas are valued, and creativity is encouraged. 20 days annual leave (Excluding bank holidays and national holiday days) Free parking on site Free staff meals whilst at work. Access to Compass Group company perks & benefits. Perks for Works discounts and promotions Access to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks. On-site F&B discounts. Responsibilities: Prepare ingredients and dishes to the required quality, presentation, and food safety standards. Ensure all food is fresh, handled correctly, and stored in line with company procedures. Follow recipes, portion controls, and production guidelines to minimise waste and maximise consistency. Maintain accurate stock rotation and ensure ingredients are stored safely and appropriately. Adhere to all allergen management, hygiene, Food Safety Management System (FSMS), and Health & Safety requirements. Carry out routine food safety and quality checks, following training and procedures. Keep workstations, equipment, and kitchen areas clean, organised, and safe at all times. Use kitchen equipment safely and correctly, wearing the appropriate personal protective equipment (PPE) where required. Work collaboratively with colleagues to deliver an excellent experience for guests and visitors. Embrace learning opportunities and respond positively to coaching, feedback, and development support. The Ideal Candidate: Previous experience in a kitchen environment, ideally gained in a Kitchen Porter, Catering Assistant or similar role. A genuine passion for food and a strong desire to develop culinary skills and knowledge. Basic food preparation and knife-handling skills. A culinary qualification or relevant catering certification is desirable but not essential. A positive, can-do attitude with a willingness to learn and grow. Strong teamwork and communication skills, with the ability to work effectively in a fast-paced environment. Good attention to detail and a commitment to maintaining high standards of food quality, cleanliness, and safety. About Us: Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York. Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people. You can find a full list of our venues on our website. Job Reference: com/2707/44197001/52791119/SU #RA Venues Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

About the role The Workplace Experience Ambassador (Assistant II, Administrative Services) is responsible for delivering an exceptional, seamless, and engaging workplace experience for employees, visitors, and stakeholders. Acting as the face of the workplace, this role ensures that the office environment is welcoming, efficient, and aligned with company culture, supporting productivity and wellbeing across the organisation. What will you do? Front-of-House & Experience Delivery • Serve as the primary point of contact for employees, visitors, and guests, delivering a warm and professional welcome., • Create a positive first impression by maintaining high standards across reception and shared spaces., • Manage visitor check-in processes, meeting room bookings, and hospitality coordination., • Ensure a consistently high-quality workplace experience that reflects company values and culture. Workplace Operations • Support the day-to-day running of the office, ensuring spaces are functional, clean, and fully stocked., • Conduct regular audits of meeting rooms, collaboration areas, and amenities., • Liaise with cleaning, catering, security, and maintenance providers to ensure service excellence., • Assist with workspace planning and desk/room allocation where required. Employee Engagement & Events • Support planning and execution of workplace events, activities, and employee engagement initiatives., • Promote a sense of community and belonging within the workplace., • Actively gather feedback on workplace experience and identify opportunities for improvement. Facilities & Vendor Coordination • Work closely with Facilities Management to escalate and resolve building issues., • Coordinate third-party vendors and contractors onsite., • Ensure health & safety standards are upheld, including supporting compliance checks and reporting. Technology & Systems Support • Provide basic support for meeting room technology and workplace systems., • Assist employees with booking systems, access queries, and general workplace tools. What will make you successful Essential • Previous experience in hospitality, customer service, workplace experience, or office coordination roles., • Strong interpersonal and communication skills with a customer-first mindset., • Highly organised with the ability to manage multiple tasks and priorities., • Proactive and solutions-focused approach., • Confident working in a fast-paced, dynamic environment. Desirable • Experience in corporate workplace or facilities environments., • Knowledge of workplace management systems or booking platforms., • Understanding of health & safety standards in office settings. What's in it for me? • Opportunity to develop a broad skill set across administrative and operational functions, • Supportive team environment where your contributions are valued, • Exposure to cross-functional collaboration and diverse business operations, • Clear pathways for growth and skill development Ready to be the backbone of a dynamic team? Let's connect! At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work. Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker. For this UK based position, the expected pay range is GBP 30,400 - GBP 45,600 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United Kingdom. Our pay ranges are determined by the local market. Schneider Electric is there when it matters most to you Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team: Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: health and life insurance, paid time off, parental and care leave, flexible work options, and confidential counseling for life’s challenges. Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs: your base salary, short-term incentives or sales incentives, opportunities to own company shares, and retirement savings plans for your future. Grow Your Skills and Career. We commit to helping you grow with ongoing performance and development conversations, Senior Talent Program, global career opportunities, access to our Schneider Career Hub for new positions, projects, and mentors, and learning platforms like Coursera to equip you with the skills for today and tomorrow. Team Up in the Workplace. We encourage teaming up through project opportunities on the Schneider Career Hub, smart ways to collaborate, celebrating contributions via a recognition program, sharing your voice in our engagement survey, and fostering an inclusive, caring workplace. Support Your Community. We make a difference in your community with volunteer leave, programs through the Schneider Electric Foundation, and initiatives that support youth education

Own the night, one guest at a time.Hotel Indigo K West Shepherd's Bush.From late check-ins to early departures, you'll make sure every guest feels welcome, safe, and well looked after no matter the hour.So if this sounds like you, then come join the pre-opening team as we get ready to open our doors

Previous experience within luxury hospitality, spa reception, wellness, or premium guest services.

Inverclyde Council recognises the mutual benefits of having a flexible, effective workforce to deliver the best services to our community, whilst enabling employees to balance their personal, home and work responsibilities more effectively, with a view to achieving greater job satisfaction, motivati

Newcross Healthcare is recruiting experienced Support Workers in Livingston to work in residential homes, supported living services and community care settings.

Care Assistant job in Peterhead, Aberdeenshire (AB42). Are you looking for care assistant jobs in. As a Care Assistant, you will provide essential care and support to our clients, ensuring their comfort, safety, and well-being.

Although a qualification is not essential to apply for this post you should have relevant experience with children and/or young people and demonstrate a commitment and ability to undertake a qualification as stipulated in SSSC guidelines for support workers employed in day care services for children

Senior Care Assistant – Livingston, West Lothian. Deliver exceptional care as a Senior Care Assistant with Newcross Healthcare. Working alongside nurses and healthcare professionals to deliver care plans, maintain accurate records, and support junior healthcare assistants.

Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents. Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident. Care Assistant - Nig

Food Retail Assistant - London. Join the Natural Fitness Food team at Third Space as a Food Retail Assistant and play a vital role in providing outstanding customer service while promoting our new products.

We're looking for a Receptionists who thrives on energy, atmosphere and creating memorable moments.Someone who brings confidence, personality and warmth to every interaction and knows how to make members feel welcome from the moment they arrive until the final goodbye.At Home House, how we work toge

Food Retail Assistant (Part-Time) - London. Join the Natural Fitness Food team at Third Space as a Food Retail Assistant and play a vital role in providing outstanding customer service while promoting our new products.

Your duties will include managing room reservations, processing amendments and cancellations, promoting our 1837 Guest Loyalty Programme, and demonstrating expert knowledge of hotel services and local attractions. From Receptionist, Reception Supervisor, Assistant Front Office Manager and Front Offi

Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery. Provide support and access to relevant services to enable customers to continue their recovery and empower custom

Club Receptionist - Chelsea - London.Third Space is a collection of luxury health clubs in London; individual in style, bound by a common philosophy: to provide outstanding fitness spaces that members feel are their own.Our people are the creators that bring the space to life.We're a team of motivat

Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that of

JOIN EVRI PREMIUM, A NETWORK OF DHL E-COMMERCE THIS SUMMER.Evri Premium, a network of DHL E-Commerce is building a next-generation delivery network and we’re looking for motivated drivers.Whether you already have a suitable van or not, make the most of the brighter, longer summer days ahead wi

Many of the young people joining us are moving on from hospital, stepping down from more intensive placements, or transitioning from Child and Adolescent Mental Health Services to Adult services.

JOIN EVRI PREMIUM, A NETWORK OF DHL E-COMMERCE THIS SUMMER.Evri Premium, a network of DHL E-Commerce is building a next-generation delivery network and we’re looking for motivated drivers.Whether you already have a suitable van or not, make the most of the brighter, longer summer days ahead wi

Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOU /n If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. As a

Earn £14 - £19 per hour.Deliver a local round on agreed days and take control of your earning opportunity.Evri delivers over a billion parcels a year through a network of more than 30,000 couriers.We’re recruiting self-employed delivery drivers in your area now.We have opportunitie

Job Description /n ABOUT THE ROLE /n This is a casual, part-time role offering flexible working.As a Bank Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents.Our ethos

Earn £14 - £19 per hour.Deliver a local round on agreed days and take control of your earning opportunity.Evri delivers over a billion parcels a year through a network of more than 30,000 couriers.We’re recruiting self-employed delivery drivers in your area now.We have opportunitie

As the first point of contact for clients, you will manage reception services, bookings, enquiries, and day-to-day salon operations, helping to create a professional environment that reflects industry standards. Including a customisable monthly wellbeing allowance of £50, and funded counselling/CBT

Earn £14 - £19 per hour.Deliver a local round on agreed days and take control of your earning opportunity.Evri delivers over a billion parcels a year through a network of more than 30,000 couriers.We’re recruiting self-employed delivery drivers in your area now.We have opportunitie

Arnold & Porter’s London office is seeking a professional and welcoming Receptionist to be the first point of contact for our clients and visitors at Tower 42.

Earn £14 - £19 per hour.Deliver a local round on agreed days and take control of your earning opportunity.Evri delivers over a billion parcels a year through a network of more than 30,000 couriers.We’re recruiting self-employed delivery drivers in your area now.We have opportunitie

Are you a skilled Communication Support Worker looking to make a meaningful impact and be part of an organisation that truly makes a difference? Then come join the Access, Inclusion and Study Support department at our ‘outstanding’ Ofsted rated College to offer an interpreting service as require

Earn £14 - £19 per hour.Deliver a local round on agreed days and take control of your earning opportunity.Evri delivers over a billion parcels a year through a network of more than 30,000 couriers.We’re recruiting self-employed delivery drivers in your area now.We have opportunitie

Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community. Familiarity with statutory and voluntary services available to young people and ability to work pro

Deliver a local round on agreed days and take control of your earning opportunity.Evri delivers over a billion parcels a year through a network of more than 30,000 couriers.We’re recruiting self-employed delivery drivers in your area now.Why deliver with Evri? ~ Earn £14 - £19 per hour once up t

The role of a Personal Care Assistant (PA) is an extremely varied and interesting one from the basics of personal care (getting some dressed, bathed and feeding meals and cooking and cleaning) to having a unique insight into an individual’s life and learning skills (from assisting someone at work