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Reference: DKN/AR/070006Job Type: Full-time, PermanentSalary: Competitive Location: Portsmouth, HampshireSector: AutomotivePosted: 2026-01-26An opportunity has arisen for a Service Advisor to join a well-established dealership offering new and used car sales, servicing, and MOTs providing full vehicle care and customer support.As a Service Advisor, you will be supporting the service department to ensure smooth, professional, and efficient experience for every customer.This full-time permanent role offers a salary range of OTE 25,000 - 40,000 and benefits.You will be responsible for:Greeting and welcoming aftersales customers in a professional mannerManaging service bookings and keeping customers informed throughout their visitLiaising with workshop and parts teams to coordinate efficient service deliveryAdvising customers on additional work and promoting relevant servicesMaintaining accurate records and delivering high standards of serviceWhat we are looking for:Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator or in a similar role.Prior experience of 1 year in a customer-facing role within the motor tradeStrong organisational skills and attention to detailConfidence in working in a fast-paced, high-volume environmentFull UK driving licenceShift:Monday to Friday: 08:00 - 18:00 Saturdays: 1 in 3 rota, 08:00 - 12:30What's on offer:Competitive SalaryBonus structure25 days holiday plus bank holidaysComprehensive training and ongoing professional developmentCompany pensionEmployee discountsGym membershipOn-site parkingThis is a fantastic opportunity for a proactive individual to join a recognised and professional team.Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Reference: DKN/AR/070005Job Type: Full-time, PermanentSalary: Competitive Location: Portsmouth, HampshireSector: AutomotivePosted: 2026-01-26An opportunity has arisen for a Senior Service Advisor to join a well-established dealership offering new and used car sales, servicing, and MOTs providing full vehicle care and customer support.As a Senior Service Advisor, you will oversee the end-to-end service journey, ensuring a smooth, professional and customer-focused experience.This full-time permanent role offers a salary range of OTE 25,000 - 50,000 and benefits.You will be responsible for:Acting as the main point of contact for customers attending the service departmentCoordinating workshop bookings and monitoring vehicle progress to agreed timescalesKeeping customers informed throughout the day via appropriate communication channelsExplaining completed work clearly at vehicle handover and arranging onward mobility where requiredPromoting essential repairs and maintenance in a professional, ethical mannerEnsuring job cards, invoices and service records are completed accuratelySupporting workflow within the department and assisting with more complex customer queriesWhat we are looking for:Previously worked as a Senior Service Advisor, Service Advisor, Service Adviser, Service Team Leader, Automotive Service Advisor or in a similar role.Have 3 years of experience in a franchised or main dealership environmentStrong knowledge of aftersales processes and workshop operationsLeadership capability or experience supporting a Service ManagerA consistent track record of achieving service KPIs and upselling objectivesThe ability to manage multiple customers and priorities in a fast-paced settingA full UK driving licenceShift:Monday to Friday: 08:00 - 18:00 Saturdays: 1 in 3 rota, 08:00 - 12:30What’s on offer:Competitive salaryBonus potentialGenerous holiday allowance plus bank holidaysCompany pension schemeStaff discounts on vehicles, servicing, parts and related productsReferral incentive schemeProfit sharingGym membershipOngoing manufacturer-backed training and developmentAdditional lifestyle benefitsThis is a great opportunity to join a respected automotive business in a senior-facing role where your experience will be valued.Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.