Turn jobs in NorwichCreate job alerts

Fantastic opportunity to work for the property management arm of a successful and highly respected construction group.The Property Management team oversee a diverse portfolio of properties owned by the group, including offices, industrial units, and retail spaces across Norfolk. \n With a reputation for excellence and a friendly, collaborative culture, the company provides a superb environment for a General Practice Surveyor seeking a role with real variety, autonomy, and long-term progression. \n The Role \n This is a varied and rewarding client-side position where you will play a key role in managing and optimising the group’s property assets. Responsibilities include valuations, property management, lease agreements, asset management, and estates surveying. \n Because this is a client-side role, you’ll no longer be fee-driven or pressured by chargeable hour targets—allowing you to focus on quality, value, and long-term solutions for the business. \n You will also have the opportunity to broaden your experience beyond traditional surveying, including involvement in planning applications, development delivery, and development management, offering greater project variety and exposure than a typical general practice role. \n What involved? \n You will be working with two Directors, operating across property development, commercial and residential asset management and strategic land holdings. This role is varied and hands-on, requiring someone is willing to turn their hand to a wide range of tasks from helping progress large development projects, to resolving day-to-day operational issues. The successful candidate will help us identify and progress opportunities, manage ongoing projects and ensure the smooth running of our assets. \n Key responsibilities and workstream examples \n\n • Assisting to cost refurbishment/development opportunities to help the team judge the viability of a project.\n, • Organise quotes for repairs and maintenance relating to a range of property assets.\n, • Oversee small on-site projects (e.g., landscaping, signage, building works).\n, • Assist in managing end of lease dilapidation works on commercial properties, alongside our external building surveyors.\n, • Help establish ‘baseline’ information for undeveloped land in Group ownership. This could include assisting to commission ground investigation reports, surveys etc.\n, • Assist the team to assess new property or land opportunities.\n, • Assisting in pricing up infrastructure projects.\n, • Maintain project trackers for ongoing developments and report progress to Directors.\n\n What’s on Offer \n\n • A lovely office environment with a friendly, supportive team\n, • A business with extremely low staff turnover, reflecting a positive and stable workplace culture\n, • The opportunity to work across a diverse range of properties and projects, including exposure to planning and development work\n, • A chance to develop new skills while enjoying the benefits of a balanced client-side position\n\n About You \n\n • Experience within estates or general practice surveying\n, • Good understanding of leases, rent reviews, landlord & tenant matters, and asset management\n, • Excellent communication and negotiation skills\n, • Highly organised, able to manage multiple priorities.\n, • Resourceful and able to work independently.\n, • Strong interpersonal skills for dealing with tenants, contractors and stakeholders.\n, • Good written and verbal communication.\n, • Problem-solving mindset with a can-do attitude.\n

Trainee Health and Safety Advisor – No Experience Needed \n Future-proof your career in Health and Safety – starting today. \n \n Looking for a career change? Currently employed but want something better? Or maybe you are between jobs and ready for a fresh start? ITOL Recruit’s Health and Safety Traineeship is designed to get you into a critical industry with zero experience required. \n Train online at your own pace and land your first health and safety role in 1-3 months. \n Please note this is a training course and fees apply \n Job guaranteed - complete the programme and get a job or get your money back. \n Our candidates earn £30,000-£45,000. \n \n Why Health and Safety \n Every workplace in the UK has a legal duty to protect its employees, which is why health and safety professionals are in constant demand. From construction and logistics to healthcare and corporate offices, skilled specialists are essential to reducing risks, ensuring compliance, and safeguarding staff. \n This demand translates into competitive salaries, career progression, and long-term job security. \n \n How It Works \n Step 1 – IOSH Managing Safely \n Begin with IOSH Managing Safely, an internationally recognised course designed for managers and supervisors. You will learn how to assess and control risks, understand legal responsibilities, and investigate incidents. \n Step 2 – NEBOSH General Certificate \n Build on your foundation with the NEBOSH General Certificate, the gold standard for health and safety professionals. This qualification covers workplace hazards, health and safety legislation, and how to design and implement effective safety systems. It’s one of the most widely recognised certifications across industries and opens the door to mid-level health and safety roles. \n Step 3 – Risk Assessments \n Next, you’ll complete a series of workplace-standard risk assessments. This step focuses on the practical application of everything you’ve learned, ensuring you canidentify hazards, evaluate risks, and recommend control measures. \n Step 4 – Job Placement \n Once qualified, our recruitment team works with you directly to prepare applications, set up interviews, and secure your first role in health and safety. \n \n What You Get \n\n • 100% online, self-paced training\n, • NEBOSH & IOSH certifications included\n, • 1-to-1 tutor and recruitment support\n, • Job guarantee – get a job or your money back\n, • Starting salary of £30,000–£45,000\n\n \n \n We Get You Hired \n We're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles. \n Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. \n We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. \n "Eight weeks from complete beginner to Health and Safety Officer. The training was thorough and the job support was exceptional." – Chris M., now working as a Health and Safety Officer in Manchester \n \n Ready to Start? \n If you're detail-oriented, care about people's wellbeing, and want a career that makes a difference, we'll help you turn that into a role you can be proud of. \n Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.

Job Purpose:The Commercial Programs Coordinator role is a high impact, highly cross functional and high energy role. Responsible for working with our team of Commercial Strategy Managers, Sales Leaders, Marketing Managers and Product team amongst others to support the strong execution of our commercial strategy and to turn it into impact. Primarily focusing on our Field Sales product lines, you will be accountable for analysing sales performance of different product lines, implementing promotions & campaigns to boost performance and managing the commercialisation of new products as well as the wider product life cycle with the commercial team. Analytical, a strong communicator and team player, you will be working in a large matrix organization and a fast-paced, results-driven team. A typical day will include coordinating efforts with marketing for promotional activities, providing guidance to specialized sales teams, optimizing channel sales strategies, and ensuring master data, sales operations, planning/logistics are equipped with the necessary information to operate effectively. Your role will be EMEA based, reporting to the EMEA Commercial Strategy Director – Field Sales, but will require you to work extensively with our global teams in Product, Marketing and Sales.Key ResponsibilitiesSupport with the development and lead execution of annual strategic growth plans for IG/FCAL/FNET/FPI & CMA product lines within EMEA region;Monitor business performance, sales trends and campaign effectiveness, providing insights and recommendations to the commercial team; Establishing and monitor key performance indicators to ensure that sales performance at the product line are regional levels are on track to meet or exceed goals;Responsible for partnering with business unit leadership and Regional Sales & Marketing leadership to execute marketing plans;Coordinate the deployment and performance tracking of marketing and lead generation campaigns designed to grow end user market or increase market share specificity around product growth, share gain and market making with strategic verticals;Support the development and coordinate the execution of quarterly and annual commercial plans;Coordinate activities of regional marketing & sales teams to support new products, commercial and marketing activities;On New Product Introductions : Coordinate cross-functional execution of regional launch plans and marketing activities (demand gen, awareness, channel marketing and assets).Support the development and execution of EMEA go-to-market plans in partnership with Product, Sales and Marketing teams.Partner with marketing, sales and channel partners to manage new product introduction training, demo deployment across EMEA region.Create and maintain key performance indicators of NPI success.ESSENTIAL FUNCTIONS:Commercial Planning:- Support the development and coordinate the execution of quarterly and annual commercial plans;- Ideate on, build and drive execution of all commercial programs with all internal stakeholders like Marketing, Sales, Inside Sales, Sales Operations;- Comprehensively report on progress of commercial activities through bowlers, narratives and monthly L2 KPI reviews;- Act as stakeholder for regional and global agile teams in the marketing organization. Commercial Excellence:- Through FBS tools like Daily Visual Management drive prioritization and resource allocation within commercial teams based on targets and performance;- Through solid Voice of Customer (VOC) skills, market understanding, and customer proximity be able to drive market segmentation, transformative marketing, value selling and sales process optimization within relevant teams;- Actively embrace, drive and report on problem solving related to agreed commercial programs and priorities;- Represent Fluke, the commercial team and/or the workflow on internal congresses, strategic distributor events, exhibitions etc.;- Continuously, through analysis of proprietary data and/or market data, assess opportunities for growth.Required Skills & ExperienceBachelor’s degree in marketing and/or business; A minimum of 3 years’ experience in marketing, sales or product management working in organizations with highly advanced, innovative technical products;Experience with sales and/or marketing of products in the EU28/EMEA with a track record of increasing or creating market share;Experience working in large, matrixed and global organizations;New product introduction (NPI) launch experience with tracking to meet or exceed targets;Strong analytical skills with the ability to turn data into insights and communicate clear strategic recommendations;Proven to be highly adaptable, well organized and excellent communicator & influencer.Fortive Corporation OverviewFortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.Fortive: For you, for us, for growth.About FlukeFluke is leading the world in creating software, test tools and technology that will support customers today and in the future. We are a customer-obsessed market leader with a strong reputation for reliability, quality and safety.A wholly owned subsidiary of Fortive Corporation (www.fortive.com), Fluke is a global corporation headquartered in the greater Seattle area. Driven by the successful Fortive Business System, Fluke offers the passion of a startup with the resources of a Fortune 500 company. We are focused on the growth of our individual employees, teams and the Fluke brand. We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com. Bonus or EquityThis position is also eligible for bonus as part of the total compensation package.Department:Marketing

Whether you're a seasoned Call Centre Executive, or if are brand new to the sector, we will provide the necessary training to ensure you succeed. The conversations you have are with previous or interested parties, and your role as a Contact Centre Executive is to turn those conversations into leads

Senior Finance Business Partner Location: South Lincolnshire Salary: £60,000 to £65,000 depending on experience Sector: Manufacturing The Role We are looking for a commercially focused Senior Finance Business Partner to join a manufacturing business based in South Lincolnshire, supporting the continued development of its finance function. This is a forward looking Business Partnering role, focused on providing commercial insight, challenging stakeholders and supporting operational decision making, rather than being primarily centred around month end reporting. You will work closely with operational stakeholders to understand business performance, identify opportunities and provide clear financial insight that supports better commercial decisions. Key Responsibilities Partner with operational and senior stakeholders to provide meaningful financial and commercial insight. Support the business with forward looking analysis, planning and decision making. Challenge performance and identify opportunities to improve profitability and operational efficiency. Translate financial information into clear, actionable recommendations for non finance stakeholders. Build strong relationships across manufacturing and operational functions. Support budgeting, forecasting and performance management activity. Provide proactive, value adding commercial support beyond traditional reporting. Work collaboratively with transactional finance and Assistant Management Accountants, allowing greater focus on Business Partnering and stakeholder engagement. Contribute to the ongoing development and restructuring of the wider finance function. About You The ideal candidate will be: Professionally qualified, ACA, ACCA, CIMA or equivalent. Experienced within a manufacturing environment, essential. Commercially focused with strong stakeholder management skills. Confident challenging and influencing operational stakeholders. Able to turn financial data into meaningful business insight. Comfortable working closely with operational teams. Forward thinking and proactive, with the ability to look beyond the numbers. A strong communicator who can engage effectively with finance and non finance stakeholders. TPBN1_UKTJ

This isn't cold calling; these are all conversations with previous or interested parties, and your role as a Contact Centre Advisor is to turn those conversations into leads for our sales team. Maximising opportunities from call data and overcoming objections. Securing a sales lead through outbound

Responsible for working with our team of Commercial Strategy Managers, Sales Leaders, Marketing Managers and Product team amongst others to support the strong execution of our commercial strategy and to turn it into impact. Responsible for working with our team of Commercial Strategy Managers, Sales

Turn your free time into cash! Play fun mobile games, share your opinions, and get rewarded for activities you already enjoy. -Earn for each game you play -Earn up to £18 per survey -The average user earned £20 yesterday -Play exciting mobile games, complete fun challenges, and share your opinions on products and services. Earn money doing what you love - gaming and giving feedback!

Turn your free time into cash! Play fun mobile games, share your opinions, and get rewarded for activities you already enjoy. -Earn for each game you play -Earn up to £18 per survey -The average user earned £20 yesterday -Play exciting mobile games, complete fun challenges, and share your opinions on products and services. Earn money doing what you love - gaming and giving feedback!

Turn your free time into cash! Play fun mobile games, share your opinions, and get rewarded for activities you already enjoy. -Earn for each game you play -Earn up to £18 per survey -The average user earned £20 yesterday -Play exciting mobile games, complete fun challenges, and share your opinions on products and services. Earn money doing what you love - gaming and giving feedback!

Turn your free time into cash! Play fun mobile games, share your opinions, and get rewarded for activities you already enjoy. -Earn for each game you play -Earn up to £18 per survey -The average user earned £20 yesterday -Play exciting mobile games, complete fun challenges, and share your opinions on products and services. Earn money doing what you love - gaming and giving feedback!

Turn your free time into cash! Play fun mobile games, share your opinions, and get rewarded for activities you already enjoy. -Earn for each game you play -Earn up to £18 per survey -The average user earned £20 yesterday -Play exciting mobile games, complete fun challenges, and share your opinions on products and services. Earn money doing what you love - gaming and giving feedback!

Turn your free time into cash! Play fun mobile games, share your opinions, and get rewarded for activities you already enjoy. -Earn for each game you play -Earn up to £18 per survey -The average user earned £20 yesterday -Play exciting mobile games, complete fun challenges, and share your opinions on products and services. Earn money doing what you love - gaming and giving feedback!

Turn your free time into cash! Play fun mobile games, share your opinions, and get rewarded for activities you already enjoy. -Earn for each game you play -Earn up to £18 per survey -The average user earned £20 yesterday -Play exciting mobile games, complete fun challenges, and share your opinions on products and services. Earn money doing what you love - gaming and giving feedback!

Turn your free time into cash! Play fun mobile games, share your opinions, and get rewarded for activities you already enjoy. -Earn for each game you play -Earn up to £18 per survey -The average user earned £20 yesterday -Play exciting mobile games, complete fun challenges, and share your opinions on products and services. Earn money doing what you love - gaming and giving feedback!

Turn your free time into cash! Play fun mobile games, share your opinions, and get rewarded for activities you already enjoy. -Earn for each game you play -Earn up to £18 per survey -The average user earned £20 yesterday -Play exciting mobile games, complete fun challenges, and share your opinions on products and services. Earn money doing what you love - gaming and giving feedback!

Turn your free time into cash! Play fun mobile games, share your opinions, and get rewarded for activities you already enjoy. -Earn for each game you play -Earn up to £18 per survey -The average user earned £20 yesterday -Play exciting mobile games, complete fun challenges, and share your opinions on products and services. Earn money doing what you love - gaming and giving feedback!

ELECTRICAL CONSTRUCTION MANAGER - HV - RATE NEGOTIABLE Fohntech have an immediate start for an Electrical Construction Manager to work on a Semi Conduction Facility in Norwich. We are looking for a Electrical Construction Manager with a strong HV Background for this position. You will be required to run the construction of the plant, overseeing The Electrical Supervisors and and in turn the Electrical Teams whilst reporting to the Project Manager. We are looking for an Electrical construction manager that can both keep the project running to time and budged along with carrying out the paperwork side and keeping reports so that the hierachy is aware how the project is progressing. While I have suggested the rate is in the region of £350 - £450 the rate is negotiable depending on experience and qualifications. The work is expected to last 18 months SMSTS or SSSTS Essential Black or Gold JIB Card First Aid preferable If you are an Electrical Project Manager with a good background in HV please apply now

Finance Business Partner – Sales and Marketing Commercial Finance | FP&A | Data & Insights | KPI Reporting | Business Partnering We’re looking for a driven Finance Busines Partner - Sales and Marketing to join our Retail division, supporting Sales & Marketing performance through financial insight and data-driven analysis. This is a high-impact, analytical role with strong exposure to senior stakeholders. Key Responsibilities Deliver monthly management accounts and KPI reporting for Sales Produce weekly and monthly performance insights Support budgeting and forecasting processes Prepare board-level reporting and analysis Partner with sales and marketing teams to influence decisions Analyse pricing, discounts, and sales performance trends Support commercial projects and change initiatives Drive continuous improvement in reporting and analytics What We’re Looking For ACA / ACCA / CIMA qualified ( or close to being qualified) Strong experience in FP&A, data analysis, and reporting Advanced Excel skills (Power BI desirable) Ability to turn data into clear commercial insight Confident stakeholder engagement and influencing skills Why Join Us? Competitive Salary 31 Days holiday per annum, including Banks Hols, increasing to 33 days with service, plus your birthday off annually Pension – with up to 4 x salary & income protection, with the option to potentially save on tax and National Insurance via our salary sacrifice arrangement Salary sacrifice benefits – enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions Access to fee-free mortgage advice Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources, and digital GP services Heavily discounted employee purchase scheme on all Company products Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones Why This Role? This role offers the opportunity to shape commercial decisions, working at the heart of sales and marketing strategy through insight, analytics, and business partnering. Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees

About Us At Everest we’re committed to providing high-quality products and exceptional service, delivered by high quality individuals. Our values are innovation, communication, ownership and networking collaboration, and we are looking for people who share our passion and want to be part of our success.. The Role We’re looking for people who can have great conversations over the phone with our customers. Whether you're a seasoned Call Centre Executive, or if are brand new to the sector, we will provide the necessary training to ensure you succeed. The conversations you have are with previous or interested parties, and your role as a Contact Centre Executive is to turn those conversations into leads for our sales team. The ideal candidate will be focused, like working to targets, have strong communication skills and a fabulous telephone manner. What you’ll be doing Engaging with prospective customers over the phone Maximising opportunities from call data and overcoming objections Securing a sales lead through outbound calls to previous enquiries Achieving set sales performance targets through excellent product knowledge and services available to the prospective customer Listen to what our customers want and walk them through our product ranges Securing an appointment for our sales team to meet our customer and complete the sale Meeting set targets through your product knowledge and excellent customer service What we're looking for Great verbal communication skills A proven track record of meeting and exceeding targets, while providing an excellent customer experience Determination to succeed, focus to remain motivated, ambition to progress Skills in telesales, retail, estate agency or customer service desirable Basic IT skills Ability to work in a team and follow direction Being self motivated What We Offer Competitive salary and performance related bonus up to an extra £9k per annum or £750 each month 31 days holiday, increasing to 33 days after 2 year’s service (pro rata) And additional paid day off for your birthday Regular team incentives, competitions, and rewards Paid time off annually to volunteer Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources. Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones Heavily discounted employee purchase scheme on all Company products Break out games room Ready to make a difference in the home improvement industry? Join us and be a part of transforming homes and improving lives. We're excited to welcome dedicated individuals to our team! Important Information About Right to Work We’re delighted that you’re considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship. If you’re unsure about your eligibility, you can find helpful information on the UK government website

About Us At Anglian we’re a leading home improvement company committed to providing high-quality products and exceptional service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry. The Role We’re looking for people who can have great conversations over the phone and online. Whether you have previous sales experience, or if you are brand new to the sector, we will provide the necessary training to ensure you succeed. This isn’t cold calling; these are all conversations with previous or interested parties, and your role as a Contact Centre Advisor is to turn those conversations into leads for our sales team. The ideal candidate will be focused, like working to targets, have strong communication skills and a fabulous telephone manner. Key responsibilities Engaging with prospective customers over the phone Maximising opportunities from call data and overcoming objections Securing a sales lead through outbound calls to previous enquiries Achieving set sales performance targets through excellent product knowledge and services available to the prospective customer Listen to what our customers want and walk them through our product ranges Securing an appointment for our sales team to meet our customer and complete the sale Meeting set targets through your product knowledge and excellent customer service What we're looking for Proven success in a telesales role and the ability to secure leads Great verbal communication skills A proven track record of meeting and exceeding sales targets, while providing an excellent customer experience Determination to succeed, focus to remain motivated, ambition to progress Skills in telesales, retail, estate agency or customer service desirable Basic IT skills Ability to work in a team and follow direction Being self motivated Why join us Competitive salary and performance related bonus up to an extra £9k per annum or £750 each month 31 days holiday, increasing to 33 days after 2 year’s service And additional paid day off for your birthday Regular team incentives, competitions, and rewards Paid time off annually to volunteer Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources. Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones Heavily discounted employee purchase scheme on all Company products Break out games room Shift Patterns Thursday, Friday, Saturday and Sunday (30 hours) Saturday, Sunday, Monday , Tuesday (alternatively Friday, Saturday, Sunday, Monday) (30 hours) Ready to make a difference in the home improvement industry? Join us and be a part of transforming homes and improving lives. We're excited to welcome dedicated individuals to our team! Important Information About Right to Work We’re delighted that you’re considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship. If you’re unsure about your eligibility, you can find helpful information on the UK government website

Job Title: 1st Line Support Technician Contract Type: Permanent Full-Time Salary: Up to £28,000 Benefits: Private Medical, Pension, 25 days annual leave, Gym Membership, Cycle to Work Scheme, Employee Assistance Programme Office Location/Working Policy: Onsite Working Hours: Shift patter between 0800 and 1745 What to wear: Smart casual The Role You will provide support to our customers, working across an array of different technologies and setups. Whether it’s over the phone, through remote assistance, or on-site at the customer offices, you’ll handle each case with efficiency and professionalism, showcasing your excellent customer service skills Within the business, you will play an instrumental part in providing IT support to over 5,000 end users. Our team operates within the framework of ISO-accredited policies, priding ourselves on ensuring that excellence is our standard and continually seeking improvements. As part of the role, we operate a shift schedule that provides flexibility and allows a balance of working in our office and working from the comfort of a remote location. Role Responsibilities To diagnose and resolve a variety of IT problems across an extensive range of technologies within our service level agreements To raise, update, and resolve case records using the IT Helpdesk system with detail and accuracy Being proactive with case follow-ups and ensuring customer satisfaction according to our KPIs Achieving individual KPIs and in turn contributing to the success of the department Answering telephone calls from customers with technical problems and queries Attending customer premises when required, this could include troubleshooting hardware problems in PCs or Laptops such as RAM, motherboards, or Hard Drive Failures Creating, administrating, and disabling active directory objects Administrative tasks within phone systems, including creating extensions, call groups, and voicemail changes Performing software updates and installations on end users' workstations and servers Raising cases from emails received by the department and from the proactive monitoring system Escalating incidents to senior support team members or external suppliers when required Creating and updating Knowledge Base Articles to share knowledge between team members and the wider organisation Taking an active part in the development of the department by suggesting improvements to working procedures in line with our ISO accreditations Skills, Knowledge & Experience Proven experience working within a customer service based role Excellent verbal communication skills with the ability to communicate effectively with technical and non-technical customers Organisation and time management skills To be a problem solver and capable of gathering relevant data and identifying potential improvements and alternatives in a logical manner Be highly motivated, manage your own workload and meet deadlines while working under pressure in a fast-paced, dynamic environment The Interview Process ☎️ Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you First interview: Video call over MS Teams with the Team Leader Second interview: Onsite interview with the Team Leader and Hiring Manager About Acora Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible. We believe in a better working world, where our customers are confident to fully embrace the AI opportunity and generate economic impact. Our Values We’re proud to share the values we live by. They’re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGEGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team

Service Sales Executive – HVAC / Building Services Location: UK-wide Client base Salary: Competitive, depending on experience Job Type: Permanent Industry: HVAC / Building Services / Engineering Are you an experienced sales professional with a background in HVAC, building services or technical engineering, and a proven track record of selling service contracts, maintenance agreements or lifecycle solutions? This is not a traditional account management role. You will be responsible for building the market and developing the customer base across the UK, identifying new opportunities, meeting customers face-to-face and establishing long-term relationships that generate recurring service revenue. You will have the freedom to develop your own territory and customer network, supported by an established technical and service operation. We are looking for someone who understands that selling service is different from selling a one-off product or project. You will be comfortable talking to customers about their existing systems, maintenance requirements, repairs, upgrades and longer-term lifecycle needs, and able to turn those conversations into commercial opportunities. The Role You will be responsible for developing service sales activity across the UK, working with customers to identify opportunities for: Planned maintenance agreements Service contracts and lifecycle support Repairs and upgrades Critical spares Remote support and service solutions Performance and lifecycle improvements Expansion and renewal of existing service agreements A key part of the role will be getting out to meet customers, developing new relationships and understanding their requirements. You will need to be comfortable managing your own diary and travelling throughout the UK to meet customers and develop opportunities. You will also work closely with internal service, engineering, technical and commercial teams to make sure opportunities identified with customers can be delivered effectively. This is a role where you will have the opportunity to build and develop the service sales function, rather than simply manage an established sales territory. What We're Looking For You will ideally have experience selling service contracts, maintenance agreements or lifecycle services within one of the following environments: HVAC Building services Mechanical or electrical engineering Building management systems Facilities engineering Commercial or industrial building services Technical engineering services You should have a proven track record of developing customer relationships and identifying commercial opportunities. We're particularly interested in people who understand the importance of developing a customer relationship beyond the initial installation or project and who have experience turning reactive service requirements into longer-term service agreements. You will need to be: Commercially minded and confident dealing with customers Comfortable developing new business and existing customer relationships Experienced in managing a sales pipeline Able to identify and develop service opportunities Confident meeting customers face-to-face Self-motivated and able to manage your own workload Comfortable travelling extensively throughout the UK Able to work effectively with technical and operational teams * Experienced using CRM systems and maintaining accurate pipeline information The Person This role would suit an experienced Service Sales Executive, Service Sales Engineer, HVAC Sales Manager, Building Services Sales Manager, Service Account Manager, Maintenance Sales Manager or Technical Sales Manager who wants a role with genuine UK-wide responsibility. You may currently be working for an HVAC contractor, building services company, M&E business, facilities engineering provider, equipment manufacturer or technical engineering organisation. The important thing is that you understand the sector and have actually sold service or maintenance solutions to customers. This is not a purely office-based account management position. You will be expected to actively develop customer relationships, identify opportunities and travel across the UK to meet customers. Why This Role? This is an opportunity to play a key role in developing a growing service business, with the freedom to build relationships, identify opportunities and develop a structured approach to service sales. You will work closely with experienced service, engineering and commercial teams and will be supported with training on the company's systems and internal processes. If you have experience selling HVAC, building services or technical engineering solutions and want a role where you can make a genuine impact on the development of a UK-wide service sales operation, we'd like to hear from you. Please note: Due to the level of sector-specific experience required, applications from candidates without previous experience within HVAC, building services or a closely related technical engineering environment are unlikely to be suitable

About Us At Anglian we’re a leading home improvement company committed to providing high-quality products and exceptional service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry. The Role We’re looking for people who can have great conversations over the phone and online. Whether you have previous sales experience, or if you are brand new to the sector, we will provide the necessary training to ensure you succeed. This isn’t cold calling; these are all conversations with previous or interested parties, and your role as a Contact Centre Advisor is to turn those conversations into leads for our sales team. The ideal candidate will be focused, like working to targets, have strong communication skills and a fabulous telephone manner. Key responsibilities Engaging with prospective customers over the phone Maximising opportunities from call data and overcoming objections Securing a sales lead through outbound calls to previous enquiries Achieving set sales performance targets through excellent product knowledge and services available to the prospective customer Listen to what our customers want and walk them through our product ranges Securing an appointment for our sales team to meet our customer and complete the sale Meeting set targets through your product knowledge and excellent customer service What we're looking for Proven success in a telesales role and the ability to secure leads Great verbal communication skills A proven track record of meeting and exceeding sales targets, while providing an excellent customer experience Determination to succeed, focus to remain motivated, ambition to progress Skills in telesales, retail, estate agency or customer service desirable Basic IT skills Ability to work in a team and follow direction Being self motivated Why join us Competitive salary and performance related bonus up to an extra £9k per annum or £750 each month 31 days holiday, increasing to 33 days after 2 year’s service And additional paid day off for your birthday Regular team incentives, competitions, and rewards Paid time off annually to volunteer Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources. Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones Heavily discounted employee purchase scheme on all Company products Break out games room Ready to make a difference in the home improvement industry? Join us and be a part of transforming homes and improving lives. We're excited to welcome dedicated individuals to our team! Important Information About Right to Work We’re delighted that you’re considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship. If you’re unsure about your eligibility, you can find helpful information on the UK government website