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EVENTS ASSISTANT SPORTS | EVENTS | HOSPITALITY Job Description Reporting to: Business Development & Events Manager Location: Ilkley Lawn Tennis & Squash Club Hours: Full-time 40 hours per week — shift and weekend work required around tournament and event dates Contract type: Permanent Salary: £26,000-£30,000 DOE + Tournament related bonus Benefits: Pension + 28 days holiday inc Bank Holidays Closing date: 10 September 2026 Interview date: 18 September 2026 About the Club & Tournament Ilkley Lawn Tennis & Squash Club is a vibrant sports and social club with a busy year-round programme of racket sports, fitness, competitions, social activities and community events. At the heart of the club is a welcoming member community, supported by a team committed to delivering a high-quality experience for members, guests and visitors. A highlight of the club calendar is the Lexus Ilkley Open, one of the six major grass court tournaments in the UK. A WTA125 & ATP Challenger International professional tennis tournament that brings world-class tennis to Ilkley and creates a fast-paced events environment involving hospitality, reservations, sponsorship, marketing, suppliers, partners and tournament operations. This is an opportunity to be right at the heart of it. The Events Assistant will combine year-round club event delivery with hands-on involvement in the Lexus Ilkley Open, gaining broad experience across live events, hospitality, CRM, commercial administration and member experience. The Opportunity We are looking for a highly organised, energetic and personable Events Assistant to support the BD & Events Manager in delivering an outstanding programme of club events and tournament activity. This is a varied, hands-on role for someone who enjoys making things happen, takes pride in the detail and is equally comfortable managing bookings and CRM data as they are supporting guests, suppliers and live event delivery. You will play an important role in the Lexus Ilkley Open, including hospitality reservations, invoicing, CRM administration, sponsorship administration, supplier liaison, marketing activations and on-the-day delivery. Across the rest of the year, you will support club competitions, Bonfire Night, racket and fitness events, café social events and wider membership initiatives. Key Responsibilities Reservations & Booking Administration • Manage the hospitality reservations administration desk for the Lexus Ilkley Open and other club tournaments., • Act as a professional first point of contact for members and hospitality guests, handling bookings and enquiries., • Maintain accurate, up-to-date event and booking records and ensure information is shared effectively with relevant teams., • Monitor booking levels and capacity, identifying pinch points and waitlists and escalating them in good time. CRM & Systems • Own the day-to-day administration of the events CRM, including data entry, list management, reporting and data quality., • Support the implementation, roll-out and consistent use of CRM processes across the team, creating simple guides and workflows for Club Partner and Hospitality guest touchpoints., • Maintain accurate customer data in line with GDPR and data protection requirements., • Use CRM data to support targeted event communications and follow-ups, including confirmations, reminders and post-event messaging., • Manage ticketing platform for all events. Events & Tournament Delivery • Assist with planning and on-the-day delivery of the Lexus Ilkley Open and other club tournaments and competitions., • Manage hospitality seating plans and guest list management., • Assist with planning and delivery of networking events and marketing activation events., • Support Bonfire Night and other seasonal and community events., • Assist with in-house racket, fitness and social events, including set-up and on-the-day coordination., • Coordinate with external suppliers and contractors, including catering, entertainment and equipment hire, under the direction of the BD & Events Manager., • Support post-event administration, including attendance figures, feedback collation, surveys and simple reporting/data analysis. Marketing, Partnerships & Communications • Work closely with the Marketing team to ensure events are promoted accurately and on time., • Provide event details, imagery requirements, copy points and updates for websites, social media and email campaigns., • Proofread event listings, booking pages and promotional materials for accuracy., • Assist with marketing activations and roadshow-style promotions supporting the Lexus Ilkley Open, including Club Partner Networking and introduction events., • Provide administrative support for sponsorship contracts and associated event activity. Finance, Invoicing & Reporting • Raise invoices for event bookings, hospitality packages and tournament-related sales., • Track payments and outstanding balances, escalating overdue accounts as required., • Liaise with Accounts department to follow up on payments, disputes and accurate reconciliation., • Support simple event budget tracking and P&L information for the BD & Events Manager., • Support event performance reporting, collating and maintaining accurate data across sales, sponsorship, ticketing and other key event metrics. Member Experience & Wider Club Support • Support club and tournament surveys for members, visitors, volunteers, vendors and suppliers, including collation and analysis of results., • Support membership experience initiatives, including member benefits and feedback activity., • Provide occasional front desk/reception cover, welcoming members and guests and handling general enquiries., • Participate in wider club activities as required and represent the club professionally at all times., • Undertake other reasonable duties in support of the BD & Events Manager and wider club team. About You You will thrive in a role where no two days are quite the same. You will be organised, confident with people and systems, and able to maintain excellent standards when the pace increases around major events and tournament week. Essential • Strong organisational skills and excellent attention to detail, particularly with bookings, spreadsheets and event administration., • Confident, professional and personable communication skills, both written and face-to-face., • A strong customer-service mindset and confidence dealing professionally with members, guests, sponsors, partners and suppliers., • Comfortable using booking systems, CRM platforms and Microsoft Office, particularly Excel., • Able to remain organised, calm and professional in a busy, fast-paced live event environment., • A collaborative approach and the ability to work effectively across different teams and with external suppliers., • A proactive, can-do approach with the ability to prioritise and juggle multiple tasks., • Flexibility to work evenings, weekends and extended hours when required around key events and tournament dates. Desirable • Previous experience in events, hospitality, membership, reservations or a customer-facing administrative role., • A relevant qualification in Event Management, Hospitality, Business Administration, Marketing or a related discipline, or equivalent relevant professional experience., • Experience using a CRM system and workflow automation., • Experience raising invoices or providing basic financial administration., • An interest in sport, fitness, tennis or club/membership environments. What We Offer • Competitive salary plus a tournament bonus, • Pension + 28 days’ annual leave including UK bank holidays, • A varied role combining year-round club events with hands-on experience at the Lexus Ilkley Open, • The excellent opportunity to build experience across professional sporting events, hospitality, CRM, sponsorship, marketing and event operations How to Apply Please send a cover letter with your CV to lucy@iltsc.co.uk Closing date: 10 September 2026 Interview date: 18 September 2026 We are looking for someone who wants to make an impact, contribute ideas and play an active part in delivering memorable events and an excellent experience for our members, guests and partners.

Our client is a fast-growing skincare brand that's redefining what every day skincare can be. Built on the belief that effective skincare should be accessible, uncomplicated, and enjoyable, they've created a brand that combines science-backed innovation with a fresh, modern approach. With a strong focus on inclusivity, education, and empowering consumers to build confidence in their routines, they're continuing to make waves across the beauty industry. As they expand, they're looking for a passionate, creative Scientific Lead who thrives in a collaborative environment and are excited to help shape the future of one of the sector's most exciting emerging brands. Role Responsibilities Scientific Research & Strategy You'll play a key role in shaping the scientific direction of an ambitious, innovation-led skincare business, ensuring every product is backed by credible research and robust scientific evidence. Key responsibilities include: • Developing and leading the scientific research strategy to support both current and future product innovation., • Partnering with senior innovation stakeholders and external scientific experts to ensure scientific integrity remains at the heart of product development., • Identifying opportunities to collaborate with universities, clinicians, ingredient suppliers and research organisations to drive innovation., • Building long-term partnerships that enhance scientific credibility and expand research capabilities., • Monitoring emerging scientific developments and translating relevant discoveries into commercial opportunities. Clinical Research & Evidence Generation Working across multiple research programmes, you'll be responsible for ensuring product performance is supported by meaningful clinical and consumer evidence. You'll: • Lead the planning and oversight of clinical studies, consumer trials and scientific research projects., • Manage relationships with external testing laboratories, research partners and scientific advisors., • Analyse study results to ensure product claims are supported by robust scientific evidence and aligned with regulatory expectations., • Identify opportunities for scientific publications and knowledge sharing where appropriate., • Maintain oversight of evidence and substantiation across the product portfolio. Scientific Leadership As one of the organisation's scientific ambassadors, you'll help communicate the science behind the products both internally and externally. Responsibilities include: • Representing the business at scientific conferences, industry events and educational forums., • Delivering engaging presentations that showcase the organisation's expertise in evidence-based skincare., • Building relationships with respected researchers, clinicians and industry specialists., • Supporting media activity and scientific communications where required. Ingredient & Technical Expertise You'll provide expert guidance on ingredient technologies and dermatological science, helping shape future product innovation. This includes: • Maintaining an up-to-date understanding of ingredient technologies, mechanisms of action and emerging skincare research., • Collaborating with ingredient suppliers to evaluate new technologies and innovation opportunities., • Providing scientific input during ingredient selection and formulation discussions., • Identifying opportunities for collaborative research with external partners. Cross-Functional Collaboration Success in this role comes from working closely with teams across the business to ensure science informs decision-making at every stage. You'll: • Partner with innovation colleagues to translate scientific research into future product opportunities., • Support Product Development, Regulatory and Marketing teams with expert scientific guidance., • Share scientific insights that enable informed, cross-functional decision making. About You We're looking for someone who combines scientific expertise with commercial awareness and a genuine passion for skincare innovation. You'll ideally have: • At least five years' experience within a scientific or technical role across skincare, beauty, cosmetics or the wider health and wellness sector., • A strong academic background in cosmetic science, dermatology, formulation chemistry or a related scientific discipline., • Experience managing or supporting clinical trials, efficacy studies or consumer research within a commercial environment., • The ability to communicate complex scientific concepts clearly and confidently to both technical and non-technical audiences., • Experience collaborating with Product Development, Regulatory, Marketing and external scientific partners., • Strong knowledge of ingredient technologies, formulation science and emerging dermatological trends., • A commercially minded approach, balancing scientific integrity with business objectives., • Established relationships with ingredient suppliers, manufacturers, research organisations or academic institutions would be advantageous., • Flexibility to travel internationally to attend conferences, meet research partners and represent the organisation. What You'll Bring We're looking for someone who is naturally curious, collaborative and motivated by advancing science within an innovative business. You'll demonstrate: • Strategic thinking with the ability to balance long-term scientific vision with day-to-day priorities., • Confidence building trusted relationships across multiple functions and influencing stakeholders at all levels., • Excellent communication skills, providing clear direction, constructive feedback and encouraging collaboration., • A proactive, solutions-focused mindset with the ability to work independently while supporting wider business objectives., • A passion for continuous learning, innovation and raising scientific standards across the organisation.

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