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Domestic Major Loss Adjuster - Competitive Salary, as per Market Standards, up to 8% bonus, plus generous pension, company car and other benefits. Are you ready for your next career step to join the UK’s number one insurer? Aviva’s Major Loss Team is undertaking a huge period of growth. If you’re someone with field-based loss adjusting experience and you have a proven track record of handling high-value, complex domestic claims with empathy and technical precision, we want to hear from you! A bit about the job: As a Major Loss Field Adjuster, you will manage high‑value domestic property claims from instruction through to completion, delivering exceptional customer outcomes and cost‑effective resolutions. This is a field‑based role, meeting customers face‑to‑face and guiding them through what can often be a stressful period with confidence, empathy and expertise. We are recruiting for multiple positions across the UK, offering the freedom and trust to manage your claims cradle to grave wherever you are based. In doing so, you’ll play a key role in delivering Aviva’s promise of being “With you today, for a better tomorrow.” Skills and experience we’re looking for: · High-Value Claims Experience: Ideally, you have experience with claims around £100,000, but we’re happy to consider those with experience over £50,000. · Professional Growth: A minimum qualification of Cert CII or CILA is required, and if you’re aiming for Dip CII, that’s fantastic! But don’t worry, it’s not a must. · Technical Know-How: Your deep understanding of insurance principles, subrogation, underwriting practices, and ABI report writing will be highly valued. · Building Practices Insight: Knowledge of building practices and regulations for property reinstatements and tendering processes is a big plus. · Customer Focus: You have a proven track record of managing claims from cradle to grave, always keeping customer satisfaction at the forefront. What you’ll get for this role: Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Salary competitive (depending on location, skills, experience, and qualifications) Company Car Bonus opportunity – 8 % of annual salary Actual amount depends on your performance and Aviva’s. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer’s leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our _ and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools _ to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We’re inclusive and _ – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look _ We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to _

Are you a customer-focused professional looking to build a rewarding career in the insurance and claims sector? Our client, a highly respected and award-winning organisation, is seeking a Third Party Motor Claims Handler to join their growing team in Norwich. \n This is a fantastic opportunity for someone who enjoys speaking with customers, thrives in a fast-paced environment, and is motivated by achieving results while delivering exceptional service. \n As a Third Party Capture Motor Claims Handler, you will be responsible for contacting claimants involved in road traffic accidents with the company's policyholders. Your objective will be to provide a seamless claims experience by introducing the services available to them, managing vehicle damage claims, and arranging replacement vehicles or alternative settlement solutions where appropriate. \n Key Responsibilities \n\n • Manage and progress a portfolio of claims efficiently to achieve individual and team targets.\n, • Communicate with claimants and other relevant parties via telephone and email.\n, • Deliver a high standard of customer service throughout the claims process.\n, • Maintain accurate records and ensure compliance with internal procedures and audit requirements.\n, • Coordinate with approved suppliers and partners to initiate and progress claims.\n, • Identify opportunities to promote available services and prevent claimants from seeking alternative providers.\n, • Handle inbound and outbound calls professionally and confidently.\n, • Make informed decisions and resolve queries in a timely manner.\n\n About You \n The successful candidate will possess: \n\n • Excellent verbal and written communication skills.\n, • Strong attention to detail and accuracy.\n, • The ability to manage a busy workload and prioritise effectively.\n, • Confidence in handling objections and promoting services where appropriate.\n, • A proactive and organised approach to work.\n, • Strong decision-making skills.\n, • A positive, enthusiastic, and target-driven attitude.\n\n Previous experience within motor insurance, claims handling, credit hire, customer service, contact centres, or financial services would be advantageous but is not essential, as full training will be provided. \n Working Hours \n\n • 37.5 hours per week.\n, • Rotating shifts between 8:00am and 8:00pm.\n, • Minimum of one late shift per week (12:00pm to 8:00pm).\n, • One in four Saturdays (8:00am to 1:00pm) with time off in lieu during the week.\n, • Hybrid working available once competency has been achieved.\n\n Benefits \n\n • 25 days annual leave plus Bank Holidays and wellbeing days.\n, • Option to buy and sell additional holiday.\n, • Hybrid working opportunities.\n, • Smart casual dress code.\n, • Pension scheme.\n, • Annual awards events and charity initiatives.\n, • Excellent career progression opportunities.\n, • Access to professional development resources including LinkedIn Learning, Coursera, and Lean Six Sigma training.\n, • Free annual eye test and discounts on eyewear.\n, • Group Life Assurance and Income Protection.\n, • Optional Private Medical Insurance.\n, • Employee Assistance Programme (EAP).\n, • Volunteering opportunities.\n, • Additional flexible benefits including cycle to work scheme, dental insurance, critical illness cover, travel insurance, technology schemes, share save plans and more.\n\n Interested? \n Apply today to find out more about this exciting opportunity based in Norwich. \n Please call Michelle Topley on or email your CV to . Alternatively apply online.

Job summaryJoin Evolve Psychology as a Specialist Neurodevelopmental Practitioner and make a real difference in the lives of children, young people, and their families. This hybrid role allows a mix of clinic-based and remote work, with full-time or part-time applications considered (minimum three days per week). Youll work within a supportive, multidisciplinary team delivering high-quality autism and ADHD assessments via NHS-funded referrals and private pathways. This is your chance to combine clinical excellence with compassionate care, using evidence-based tools to provide accurate diagnoses and meaningful feedback. Opportunities to contribute to training, research, and service development are also available within our values-led organisation committed to staff wellbeing and professional growth.Main duties of the jobYou will conduct structured observations and developmental history interviews, contribute to multidisciplinary diagnostic discussions, and produce accurate, evidence-based clinical reports. You will provide clear, compassionate feedback to families, deliver clinical supervision where applicable, and work efficiently to meet service KPIs. The hybrid role involves a combination of remote assessments and travel to clinic for face-to-face sessions. Digital workflows and in-house systems streamline admin, supported by dedicated IT and operational teams.About usEvolve Psychology is a clinician-led, award-winning independent service specialising in neurodevelopmental assessments for autism, ADHD, dyslexia, and dyscalculia. Founded in 2014,by Dr Laura Powling, Consultant Clinical Psychologist, we combine clinical excellence with compassion and a values-led culture. Our team of over 100 experts delivers high-quality care across the UK, working collaboratively to improve outcomes for children, young people and adults. We provide generous leave, private healthcare, professional development, and opportunities to contribute to research and training through our Evolve Skills & Research Academy. Our approach prioritises clinical quality, staff wellbeing, and sustainable growth. To apply with a CV, copy and paste the following URL:https://evolveps.bamboohr.com/careers/36?source=aWQ9OQ%3D%3DDetailsDate posted30 July 2026Pay schemeOtherSalary Depending on experience 30,000 to 56,000 ContractPermanentWorking pattern Full-time, Part-time Reference numberE0309-26-0161Job locationsCavell House, Stannard PlaceSt Crispins RoadNorwichNorfolkNR3 1YEUnited KingdomJob descriptionJob responsibilitiesAbout Evolve PsychologyAt Evolve Psychology, we do things differently. Founded in 2014 by Dr Laura Powling, Evolve Psychology began with a bold aim to redefine what clinical and neurodevelopmental psychology means in practice. Lauras vision was simple yet powerful: to bring care, connection, empathy, and clinical excellence together, with no compromise.What started as a small practice delivering expert witness and neurodevelopmental assessments has grown into an international independent psychology and neurodevelopmental service providing services across the UK, Ireland and beyond. In the UK, we provide services through the NHS and private, specialising in a variety of pathways, including: NHS-funded neurodevelopmental assessments via Right to Choose (online when clinically appropriate and in-person)Private neurodevelopmental assessments (online when clinically appropriate and in-person) SpLD assessments, including dyslexia and dyscalculia Intellectual disability assessments, including cognitive We are clinician-founded and clinician-led. Our clinicians are proudly registered with HCPC, NMC, GMC and Social Work England or affiliated with the British Psychological Society. Globally, we are an award-winning, multidisciplinary team of over 100 experts, committed to delivering high-quality, expert services.What sets Evolve Psychology apart?Expert leadership: Founded and led by Dr Laura Powling, a Consultant Clinical Psychologist with 20+ years experience across mental health, neurodevelopmental, psychological and forensic services, bringing deep clinical insight and hands-on leadership to everything we do. NHS-accredited provider: Recognised for delivering high-quality services regionally and nationally across the UK. Dedicated clinical leadership: Across all of our clinical pathways. Gold-standard Assessments: We are compliant with NICE, BPS, and other national and international assessment standards. Access to digital tools: Supporting assessment delivery, including electronic health record systems. Comprehensive CPD and discipline-specific clinical supervision. Person-centred approach: We prioritise clinical quality and real impact, not speed or scale at the expense of care. Our assessments are evidence-based, multidisciplinary, and designed to support the whole person, not just produce a diagnosis. Beyond assessments: Clinicians can contribute to the Evolve International Skills & Research Academy - developing training, shaping neuroinclusive content, or collaborating on research to raise awareness and improve support for neurodivergent individuals, educational institutions, and workplaces. Values-led culture: Compassion, clarity, and integrity guide everything we do, from team interactions to family support. Sustainable growth: With clinics across the UK, a growing digital presence, and a multidisciplinary team of 100+ experts, Evolve is expanding with care, always keeping quality at the centre.The roleAt Evolve Psychology Services, we equip our clinicians with cutting-edge tools and support to help them focus on what matters most: delivering exceptional care to children, young people and their families. Youll join a passionate and supportive multidisciplinary team dedicated to making a meaningful difference in the lives of children and young people. Our service specialises in high-quality, evidence-based assessments for autism and ADHD, delivered through both NHS-funded referrals and private pathways. As a Specialist Neurodevelopmental Practitioner, youll contribute to comprehensive neurodevelopmental assessments, helping ensure timely, accurate diagnoses that lead to appropriate support and improved outcomes for families.You will be responsible for:Conducting face-to-face structured observations as part of the neurodevelopmental assessment process.Conducting remote developmental history interviews with parents and carers via ZoomParticipating collaboratively in peer MDT diagnostic discussions, supported by senior clinicians where neededDelivering clear, compassionate feedback to familiesProducing accurate clinical reports, including diagnostic formulations, with the help of our smart toolsWorking efficiently to meet service Key Performance Indicatiors (KPIs)Delivering clinical supervision (where applicable)Able to travel to a clinic base to conduct in-person assessments, (hybrid only) Our Ways of Working:Digital workflows and smart report-writing reduce admin time and enhance clinical impact. A custom-built electronic health record system, developed in-house using market leading researchContinuously enhancing internal systems, based on employee feedback to improve efficiencyOngoing training and onboarding to ensure confidence in all tech and systemsIn-houseIT and operational support, so you're never left troubleshooting aloneQualifications and experience Minimum of 1 years' professional registration with one of the following regulatory bodies: HCPC, NMC, GMC or Social Work England. Such as:HCPC Clinical Psychologist, Counselling Psychologist, Educational Psychologist, Speech and Language Therapist, Occupational TherapistNMC Mental Health Nurse, Learning Disability Nurse, General Nurse, Childrens NurseGMC Medical PractitionersSocial Work England Social Worker Minimum of 1 years experience conducting diagnostic assessments for autism and/or ADHD in children and young people Strong understanding of differential diagnosis in neurodevelopmental presentations In-depth knowledge of DSM-5 diagnostic criteria for autism and ADHD Trained and experienced in the use of diagnostic tools such as ADOS-2, ADI-R, etc Effective time management and caseload organisation skills, with the ability to manage competing demands and meet clinical deadlines Ability to work effectively within a multidisciplinary team and participate in collaborative diagnostic discussions. Highly developed written language skills used to produce high-quality clinical reports Well-developed communication skills with children, young people, and their families, ensuring compassionate, clear, and professional interactions throughout the assessment process Must be eligible to work in the UKWhy work with Evolve?Be part of a supportive, purpose-driven team dedicated to transforming neurodevelopmental care across the UK. At Evolve, we offer: A values-led culture where clinical excellence, compassion, and staff wellbeing come first. Continued professional development, clinical supervision, and reflective practice to support the ongoing development of your clinical skills. Competitive salary based on experience, with annual salary reviews and pension contributions. Generous leave entitlement, including 28 days annual leave plus bank holidays - and a day off for your birthday. Private healthcare to support your physical and mental health. A company laptop and on-call IT support to enable seamless remote working. Opportunities to contribute beyond clinical work through the Evolve Skills & Research Academy, including training and research. Company events Access to a collaborative, multidisciplinary team passionate about improving outcomes for neurodivergent individuals and their families. Job description Job responsibilitiesAbout Evolve PsychologyAt Evolve Psychology, we do things differently. Founded in 2014 by Dr Laura Powling, Evolve Psychology began with a bold aim to redefine what clinical and neurodevelopmental psychology means in practice. Lauras vision was simple yet powerful: to bring care, connection, empathy, and clinical excellence together, with no compromise.What started as a small practice delivering expert witness and neurodevelopmental assessments has grown into an international independent psychology and neurodevelopmental service providing services across the UK, Ireland and beyond. In the UK, we provide services through the NHS and private, specialising in a variety of pathways, including: NHS-funded neurodevelopmental assessments via Right to Choose (online when clinically appropriate and in-person)Private neurodevelopmental assessments (online when clinically appropriate and in-person) SpLD assessments, including dyslexia and dyscalculia Intellectual disability assessments, including cognitive We are clinician-founded and clinician-led. Our clinicians are proudly registered with HCPC, NMC, GMC and Social Work England or affiliated with the British Psychological Society. Globally, we are an award-winning, multidisciplinary team of over 100 experts, committed to delivering high-quality, expert services.What sets Evolve Psychology apart?Expert leadership: Founded and led by Dr Laura Powling, a Consultant Clinical Psychologist with 20+ years experience across mental health, neurodevelopmental, psychological and forensic services, bringing deep clinical insight and hands-on leadership to everything we do. NHS-accredited provider: Recognised for delivering high-quality services regionally and nationally across the UK. Dedicated clinical leadership: Across all of our clinical pathways. Gold-standard Assessments: We are compliant with NICE, BPS, and other national and international assessment standards. Access to digital tools: Supporting assessment delivery, including electronic health record systems. Comprehensive CPD and discipline-specific clinical supervision. Person-centred approach: We prioritise clinical quality and real impact, not speed or scale at the expense of care. Our assessments are evidence-based, multidisciplinary, and designed to support the whole person, not just produce a diagnosis. Beyond assessments: Clinicians can contribute to the Evolve International Skills & Research Academy - developing training, shaping neuroinclusive content, or collaborating on research to raise awareness and improve support for neurodivergent individuals, educational institutions, and workplaces. Values-led culture: Compassion, clarity, and integrity guide everything we do, from team interactions to family support. Sustainable growth: With clinics across the UK, a growing digital presence, and a multidisciplinary team of 100+ experts, Evolve is expanding with care, always keeping quality at the centre.The roleAt Evolve Psychology Services, we equip our clinicians with cutting-edge tools and support to help them focus on what matters most: delivering exceptional care to children, young people and their families. Youll join a passionate and supportive multidisciplinary team dedicated to making a meaningful difference in the lives of children and young people. Our service specialises in high-quality, evidence-based assessments for autism and ADHD, delivered through both NHS-funded referrals and private pathways. As a Specialist Neurodevelopmental Practitioner, youll contribute to comprehensive neurodevelopmental assessments, helping ensure timely, accurate diagnoses that lead to appropriate support and improved outcomes for families.You will be responsible for:Conducting face-to-face structured observations as part of the neurodevelopmental assessment process.Conducting remote developmental history interviews with parents and carers via ZoomParticipating collaboratively in peer MDT diagnostic discussions, supported by senior clinicians where neededDelivering clear, compassionate feedback to familiesProducing accurate clinical reports, including diagnostic formulations, with the help of our smart toolsWorking efficiently to meet service Key Performance Indicatiors (KPIs)Delivering clinical supervision (where applicable)Able to travel to a clinic base to conduct in-person assessments, (hybrid only) Our Ways of Working:Digital workflows and smart report-writing reduce admin time and enhance clinical impact. A custom-built electronic health record system, developed in-house using market leading researchContinuously enhancing internal systems, based on employee feedback to improve efficiencyOngoing training and onboarding to ensure confidence in all tech and systemsIn-houseIT and operational support, so you're never left troubleshooting aloneQualifications and experience Minimum of 1 years' professional registration with one of the following regulatory bodies: HCPC, NMC, GMC or Social Work England. Such as:HCPC Clinical Psychologist, Counselling Psychologist, Educational Psychologist, Speech and Language Therapist, Occupational TherapistNMC Mental Health Nurse, Learning Disability Nurse, General Nurse, Childrens NurseGMC Medical PractitionersSocial Work England Social Worker Minimum of 1 years experience conducting diagnostic assessments for autism and/or ADHD in children and young people Strong understanding of differential diagnosis in neurodevelopmental presentations In-depth knowledge of DSM-5 diagnostic criteria for autism and ADHD Trained and experienced in the use of diagnostic tools such as ADOS-2, ADI-R, etc Effective time management and caseload organisation skills, with the ability to manage competing demands and meet clinical deadlines Ability to work effectively within a multidisciplinary team and participate in collaborative diagnostic discussions. Highly developed written language skills used to produce high-quality clinical reports Well-developed communication skills with children, young people, and their families, ensuring compassionate, clear, and professional interactions throughout the assessment process Must be eligible to work in the UKWhy work with Evolve?Be part of a supportive, purpose-driven team dedicated to transforming neurodevelopmental care across the UK. At Evolve, we offer: A values-led culture where clinical excellence, compassion, and staff wellbeing come first. Continued professional development, clinical supervision, and reflective practice to support the ongoing development of your clinical skills. Competitive salary based on experience, with annual salary reviews and pension contributions. Generous leave entitlement, including 28 days annual leave plus bank holidays - and a day off for your birthday. Private healthcare to support your physical and mental health. A company laptop and on-call IT support to enable seamless remote working. Opportunities to contribute beyond clinical work through the Evolve Skills & Research Academy, including training and research. Company events Access to a collaborative, multidisciplinary team passionate about improving outcomes for neurodivergent individuals and their families.Person Specification Knowledge, Skills and Other Requirements EssentialKnowledge of DSM-5 diagnostic criteria for autism and ADHDHighly developed written and verbal communication skillsStrong organisational and time-management skillsCommitment to person-centred, evidence-based practiceTravel to clinic for face-to-face assessments (hybrid role) Qualifications EssentialProfessional registration with HCPC, NMC, GMC, or Social Work England (e.g., Clinical Psychologist, Counselling Psychologist, Educational Psychologist, Speech and Language Therapist, Occupational Therapist, Mental Health Nurse, Learning Disability Nurse, General Nurse, Childrens Nurse, Medical Practitioner, Social Worker)ADOS-2 or ADI-R certificationEligible to work in the UK Experience EssentialMinimum 1 year post-registration experience conducting diagnostic assessments for autism and/or ADHD in children and young peopleStrong understanding of differential diagnosis in neurodevelopmental presentationsExperience producing high-quality clinical reports and diagnostic formulationsExperience delivering feedback to families in a clear and compassionate mannerAbility to work effectively within a multidisciplinary team and participate in collaborative diagnostic discussionsExperience managing a caseload and meeting clinical deadlinesDesirableExperience delivering clinical supervisionExperience contributing to research, training, or service development Person Specification Knowledge, Skills and Other Requirements EssentialKnowledge of DSM-5 diagnostic criteria for autism and ADHDHighly developed written and verbal communication skillsStrong organisational and time-management skillsCommitment to person-centred, evidence-based practiceTravel to clinic for face-to-face assessments (hybrid role) Qualifications EssentialProfessional registration with HCPC, NMC, GMC, or Social Work England (e.g., Clinical Psychologist, Counselling Psychologist, Educational Psychologist, Speech and Language Therapist, Occupational Therapist, Mental Health Nurse, Learning Disability Nurse, General Nurse, Childrens Nurse, Medical Practitioner, Social Worker)ADOS-2 or ADI-R certificationEligible to work in the UK Experience EssentialMinimum 1 year post-registration experience conducting diagnostic assessments for autism and/or ADHD in children and young peopleStrong understanding of differential diagnosis in neurodevelopmental presentationsExperience producing high-quality clinical reports and diagnostic formulationsExperience delivering feedback to families in a clear and compassionate mannerAbility to work effectively within a multidisciplinary team and participate in collaborative diagnostic discussionsExperience managing a caseload and meeting clinical deadlinesDesirableExperience delivering clinical supervisionExperience contributing to research, training, or service developmentDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).Employer detailsEmployer nameEvolve Psychology ServicesAddressCavell House, Stannard PlaceSt Crispins RoadNorwichNorfolkNR3 1YEUnited KingdomEmployer's websiteEmployer detailsEmployer nameEvolve Psychology ServicesAddressCavell House, Stannard PlaceSt Crispins RoadNorwichNorfolkNR3 1YEUnited KingdomEmployer's website

Description As a Motor Claims Handler, you will be responsible for proactively managing the claim in terms of the damage sustained to the claimant's vehicle from the accident. Focusing on reducing any hire periods by monitoring and working to tight deadlines to ensure the claimant is put back into their pre-accident position as quickly and efficiently as possible, whilst ensuring our customer does not incur any unnecessary further costs.You will also need to liaise with engineers, Brokers, Policy Holders, third party companies and/or garages over the phone and occasionally via email/ letter to review the accident circumstances and investigate who is liable for the incident.Responsibilities As a Motor Claims Handler, you will be responsible for proactively managing the claim in terms of the damage sustained to the claimant's vehicle from the accident. Focusing on reducing any hire periods by monitoring and working to tight deadlines to ensure the claimant is put back into their pre-accident position as quickly and efficiently as possible, whilst ensuring our customer does not incur any unnecessary further costs.You will also need to liaise with engineers, Brokers, Policy Holders, third party companies and/or garages over the phone and occasionally via email/ letter to review the accident circumstances and investigate who is liable for the incident.Qualifications QualificationsStrong attention to detailProactive, organised and effective time managementDiligent written and verbal communication skillsActive listening and empathy managing callsDecisive decision makingEnthusiastic, determined and target driven to achieve results individually and as part of a teamWillingness to learn and ask questions to support in own developmentComputer LiterateCore Benefits25 days holiday plus Bank Holidays and Wellbeing timeOption to buy/sell holidayMonday-Friday working weekHybrid working (once reached competency)Smart casual dress codePension SchemeProgression opportunitiesAnnual Awards NightCharity fundraising events (in office)Annual performance related salary reviewAccess to learning and development resources - including LinkedIn Learning, Coursera, Lean Six Sigma training and examsFree yearly eye testGroup Life Assurance & Income ProtectionPrivate Medical Insurance (optional)Employee Assistance Program (EAP)Volunteers WeekThe opportunity to opt into the following flexible benefits (at a cost to you):Cycle to work schemeCritical illness insuranceDental insuranceHealth screeningTravel insuranceHome technologyShare save schemeGive as you earnTPBN1_UKTJ

Description As a Motor Claims Handler, you will be responsible for proactively managing the claim in terms of the damage sustained to the claimant's vehicle from the accident. Focusing on reducing any hire periods by monitoring and working to tight deadlines to ensure the claimant is put back into their pre-accident position as quickly and efficiently as possible, whilst ensuring our customer does not incur any unnecessary further costs.You will also need to liaise with engineers, Brokers, Policy Holders, third party companies and/or garages over the phone and occasionally via email/ letter to review the accident circumstances and investigate who is liable for the incident.Strong attention to detailProactive, organised and effective time managementDiligent written and verbal communication skillsActive listening and empathy managing callsDecisive decision makingEnthusiastic, determined and target driven to achieve results individually and as part of a teamWillingness to learn and ask questions to support in own developmentComputer LiterateCore Benefits25 days holiday plus Bank Holidays and Wellbeing timeOption to buy/sell holidayMonday-Friday working weekHybrid working (once reached competency)Smart casual dress codePension SchemeProgression opportunitiesAnnual Awards NightCharity fundraising events (in office)Annual performance related salary reviewAccess to learning and development resources - including LinkedIn Learning, Coursera, Lean Six Sigma training and examsFree yearly eye testGroup Life Assurance & Income ProtectionPrivate Medical Insurance (optional)Employee Assistance Program (EAP)Volunteers WeekThe opportunity to opt into the following flexible benefits (at a cost to you):Cycle to work schemeCritical illness insuranceDental insuranceHealth screeningTravel insuranceHome technologyShare save schemeGive as you earnResponsibilities TBDQualifications TBDTPBN1_UKTJ

Transport Planner (FTC for 9 months with real possiblity of permanent) Location Norwich Salary £35,000 per annum About the Business We are a leading nationwide logistics and haulage group operating a major family of businesses across the UK. With a massive fleet and extensive warehousing network, we pride ourselves on blending local knowledge with nationwide reach. Our Norwich operation is key to keeping goods moving efficiently, and we focus heavily on customer satisfaction, safety, and operational excellence. The Role We are looking for a focused Transport Planner to join our bustling Norwich depot. You will be responsible for routing our diverse fleet, balancing customer delivery demands, and ensuring maximum vehicle utilisation. This is a fast paced environment where quick thinking and sharp problem solving skills are essential to keep our supply chain running smoothly. Key Responsibilities Plan and organise daily delivery routes for our fleet to ensure efficient use of resources Minimise empty running and control fuel costs through smart scheduling Liaise directly with drivers, briefing them on schedules and monitoring progress throughout the day Communicate effectively with customers regarding delivery times and potential delays Ensure full compliance with driver hours, working time directives, and road safety regulations Adjust schedules dynamically to handle traffic issues, break downs, or changing clie...

Engineers with installation experience in the fire & security industry. This role is installation focused and includes a high volume of:.

Position: PSV/HGV Mechanic Location: Norwich Contract: 39 per week (permanent + overtime available) Working Hours: Varying shifts available: early shift, mid shift or late shift - can be discussed at screening Salary: Base rate of £21.12 per hour, weekend and unsociable hours premium rates available About the Role We are now looking for an NVQ/SVQ Level 3 (or equivalent) qualified PSV/HGV Mechanic for our client in Norwich PSV or HGV mechanical experience is great however we love to hear from Light Vehicle qualified candidates and ex-Forces personnel with an engineering apprenticeship qualification, and experienced engineers from other sectors looking for a change. Key Responsibilities: • Diagnose and carry out vehicle repairs, servicing, and parts replacement, • Diagnose vehicle faults and specify the correct method of repair and parts to be used, • Carry out vehicle servicing and routine vehicle examinations using handheld data capture devices if applicable, • Attend on-road vehicle breakdowns and recoveries where required, • Carry out vehicle road testing where necessary to identify specific vehicle defects or following remedial repair About You • Do you have a minimum Level 3 NVQ/SVQ (or City & Guilds equivalent) qualification in vehicle maintenance and repair?, • Do you have a flexible approach to work with the ability to multi skill?, • Are you a UK driving license holder? A PCV license is desirable however we can help you achieve this Rewards & Benefits Your health is important to us which is why we offer Simply Health & Smart Health for you and your dependents at no cost to you! This offering includes cash-back benefits across optical & dental as well as virtual GP appointments, mental health support and nutrition and fitness advise. Our EAP provision offers 24hr, 365 days a year mental health support. • Discounted train travel for you and your family after 6 months service, • Free bus pass, • Free onsite parking + cycle to work scheme, • Free laundry service for your PPE/overalls, • Up to 5 weeks holiday + bank holidays, • Pension scheme and chance to buy discounted our client's shares. If interested please apply with your updated CV

Aftersales Manager – Norwich We are recruiting for an experienced Aftersales Manager, Service Manager or Automotive Aftersales Manager to lead a large multi-department Aftersales operation in Norwich. Applicants must have proven experience successfully managing a sizeable automotive Aftersales, Service or Workshop team, hold a Full UK Driving Licence and have the right to work in the UK. Main dealership experience is required, with prestige or multi-brand experience advantageous. Location: Norwich Salary: £50,000 basic | OTE: £81,200 | Potential earnings up to £96,200 at 125% of target Hours: Monday to Friday, 8:00am–6:00pm | No weekends Team: Approximately 40 staff Reference: 31231 Benefits / Why Apply? £81,200 OTE with potential earnings up to £96,200 Monday to Friday – no weekends Lead an established team of approximately 40 staff Large 24-ramp workshop Multi-brand prestige operation 33 days annual leave including bank holidays Company pension and Life Assurance Discounts on vehicles, servicing and retail 24/7 healthcare and wellbeing support Company share purchase plan Paid volunteering day Cycle to Work scheme Ongoing training and development Family-friendly policies and flexible working optionsAftersales Manager Role Lead the complete Aftersales operation across multiple prestige brands Manage, motivate and develop a team of approximately 40 employees Drive Aftersales performance, profitability and customer satisfaction Oversee a 24-ramp workshop, large Parts Department and onsite SMART repair facility Monitor departmental KPIs, productivity, efficiency and financial performance Develop Service, Workshop and Parts teams to achieve operational targets Maintain excellent manufacturer, compliance and customer service standardsAftersales Manager Requirements Previous experience as an Aftersales Manager, Service Manager or senior automotive Aftersales leader Proven experience successfully managing and developing a large team Strong commercial understanding of Service, Workshop and Parts operations Ability to drive performance, profitability and customer satisfaction Energetic, visible leadership style with strong people-management skills Main dealership experience Full UK Driving Licence Right to work in the UKHow to Apply If you're interested in this Aftersales Manager vacancy in Norwich, please apply with your CV and one of our consultants will contact you upon receipt. All applications will be treated in the strictest confidence. Consultant: Jason Evans – Octane Recruitment JEOJ Octane Recruitment is one of the UK's leading Automotive and Motor Trade recruitment agencies. We recruit across the UK for main dealerships, independent garages, bodyshops, fleet operators, HGV companies, manufacturers, engineering businesses and head office functions, placing permanent, temporary and contract staff. If this Aftersales Manager role isn't quite right, we also recruit for similar positions including Aftersales Manager, Service Manager, Automotive Service Manager, Head of Aftersales, Aftersales Director, Workshop Manager, Workshop Controller and Parts Manager roles across the UK

Job Title : Fitness Advisor Hours : 24 per week Rate of Pay : £12.90 per hour Location : Norwich West Are you passionate about fitness and helping others achieve their health goals? Bannatyne Group, a leading name in health and wellness, is seeking a dedicated Fitness Advisor to join our dynamic team. If you have a commitment to excellence and a desire to make a difference, we want to hear from you! Our Perks: B-Fed - complimentary lunch or breakfast. Flexible schedule. 28 days annual leave increases with tenure. Free gym membership. Complimentary gym membership for another person (after 2 years service). Discounted Spa Treatments - 30% Discounted Spa Goods - 20% ELEMIS Products. Discounted Meals and Beverages - 50% cafe/bar. Career & Personal Development training. Mental Health, Well-Being and EAP Services. Length of Service Awards. Staff Awards and Bonuses. Discounted entertainment and shopping. A typical day in the life of a Fitness Advisor: Lead group fitness classes and provide one-one training sessions. Provide personalised fitness assessments and develop tailored workout plans for members. Offer guidance on exercise techniques, equipment usage, and overall wellness. Motivate and support members in achieving their fitness goals. Ensure the fitness area is safe, clean and well maintained. Stay updated with the latest fitness trends and techniques to provide cutting edge advice. Promote Bannatyne's services, special offers, and membership packages to enhance the member experience. Monitor and drive performance to achieve your key performance indicators (KPIs) related to volume of member journey touch points, occupancy of group exercise classes and relevant contribution to revenue via Personal Trainer sessions, Choose to Lose and Fuel Smart. What we are looking for: Be qualified in Reps L2. Have strong interpersonal and communications skills and a customer focused attitude. A genuine passion for health, wellness and customer service. The ability to establish rapport, build trust and demonstrate credibility. Ability to work flexible hours, including weekends and holidays. It would be desirable if you were educated to HND level in Health and Fitness. It would be beneficial if you were Level 3 or equivalent Gym Instruction/Personal Training or Group Exercise qualified (including in ETM, Spin etc) Why Bannatyne? At Bannatyne Group, we are committed to promoting health and wellness. As a Fitness Advisor, you'll have the opportunity to inspire and transform the lives of our members. You'll work in a state of the art facility, equipped with the latest fitness technology, and be part of a team that values your expertise and enthusiasm. Ready to inspire and motivate others whilst advancing your career? Apply now and join the Bannatyne family! Join us at Bannatyne, where your passion for fitness will inspire and transform lives! TPBN1_UKCT

TXM Recruit is working in partnership with an award-winning organisation on an exciting new project in East Anglia. They are looking for experienced Commercial Gas Engineers to become part of an ever expanding and skilled team, working on a reactive maintenance contract, on a call out basis. This position is suitable for a self-employed engineer, looking to work with additional subcontractors, who can book in jobs through the week. You will be required to carry out PPMs, reactive maintenance, and minor installation work at a portfolio of commercial properties. MAIN DUTIES INCLUDE: Commercial mechanical PPMs and reactive property maintenance. Carry out repairs and rectification of faults and or minor works as required to return assets to service and or provide a clear understanding as to the requirements to do so via Mobile PDA. Carry out installations, asset replacements under minor works as required Review all service and report documentation for accuracy prior to onward issue. Ensure all works are completed on time in line with legal statutory requirements and company procedures ensuring key concerns are communicated in a timely fashion. Liaise with supervisor as and when required during the co-ordination of planned and reactive activities to ensure smart planning is achieved to reduce downtime and increase productivity Pay: Hourly call-out pay structure as follows: Within a 50-mile radius Call-out fee: £75. This covers travel to and from site, as well as the first hour on site. Additional hours: £40 per hour after first on site Within a 75-mile radius Call-out fee: £85. This covers travel to and from site, as well as the first hour on site. Additional hours: £40 per hour after first on site Over 100 miles Call-out fee: £95. This covers travel to and from site, as well as the first hour on site. Additional hours: £40 per hour after first on site Van required. REQUIRED SKILLS AND EXPERIENCE: Time served apprenticeship - Commercial and Domestic gas certs. Domestic to Commercial Heating (CODNCO1) Core Domestic Gas Safety (CCN1) Full UK driving licence. If you would be itnerested in finding out more, please apply, and a consultant from our team will be in touch. IND2 TXM Recruit is an equal opportunities employer. If you have any specific requirements or require assistance or reasonable adjustments to be made for you during the selection or application process due to disability or a long-term health condition, we will do our best to assist you

Are you looking for a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a future? Are you looking for an opportunity to make a difference to people’s lives? If so, then this might be the position for you. We’re currently recruiting for an Employment Adviser to join our amazing team. You will provide advice and support to guide and encourage participants to overcome barriers to employment and achieve realistic job goals. You'll manage a caseload of participants, managing their journey to employment, be their coach and mentor and be the principle highly trusted contact to build strong positive relationships, guide, motivate, challenge, encourage and help customers obtain sustainable employment. Our ideal candidate will have excellent customer service skills, be target driven as well as a motivational adviser. You'll have a high level of initiative and motivation with the ability to seek out solutions to problems, and be able to work under pressure, without day to day supervision. However, we aren’t always looking for someone who ticks every single box we’re looking for someone who can provide a first class customer service, driven by our overarching aim to empower lives and improve communities. This is a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a future and will also allow us to become better with your unique experiences. In return for your dedication, knowledge, and commitment, we're offering a competitive salary range of £30,000 to £32,000 per annum (dependent on experience) with these great additional benefits: • 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days) • 2 Volunteer Days • Pension - 5% Employee 5% Employer • Healthcare Cash Plan, incl. 3 x salary life assurance • Annual Pay Review • Refer a Friend Scheme • Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits There’s also the opportunity to progress your career within the Seetec Group. Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed). Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make. Location: This is an office-based role, working iNorwich Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm Closing Date: 19 August 2026 Key Responsibilities : • Meet, and strive to exceed, personal performance targets (Key Performance Indicators)., • Progressively manage a caseload of referred customers using a variety of appropriate strategies to help them overcome barriers to gaining employment., • Deliver a positive experience to new customers, ensuring they engage with you and the programme., • Achieve the Customer Service Standards required on the programme, • Facilitate a range of assessments with each individual, using a suite of tools, to fully understand a customer’s personal circumstances, ambitions and goals., • Where required, provide appropriate advice and guidance on the basics of selfemployment and signpost customers to internal self-employment specialist that can further support customers in respect to self-employment., • Co-produce personalised tailored Action Plans featuring SMART targeting to enable positive and timely progression., • Provide tailored support in all aspects of job-search and interview preparation to ensure that customers are matched to the right job that enables them to sustain employment., • Where required, provide appropriate training/guidance to customers to help them master digital technologies, for them to engage in guided self-service learning materials and online job vacancies., • Ensure all relevant evidence requirements are met to verify job starts., • Fully understand the local labour market, to source suitable job opportunities., • Undertake direct marketing to employers using digital media e.g., email, LinkedIn, Facebook, Twitter etc., • Market specific customers to employers., • Identify the specific recruitment needs of employers and undertake tailored prescreens and group assessments., • Develop relationships with key stakeholders to maximise job opportunities, i.e., federation of small businesses, chamber of commerce, JCP partnership managers, • Maintain hard copy and system-held customer records to the required compliance and quality standards., • Develop an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits etc. Knowledge to be applied where appropriate during caseload management., • Proactively participate in continuous improvement activities to ensure that the service continues to deliver excellent customer service, • Acts as an employee owner always considering the best interests of the company, shareholders and

Self-employed Delivery Driver Join InPost - Deliver More & Earn More InPost is one of the UK's largest parcel delivery networks, delivering millions of parcels every week across the UK, including to over 15,000 parcel lockers. We're looking for Self-Employed Core Delivery Drivers to join our growing team. You'll play a key role in getting parcels to our customers, providing a reliable and committed service Monday to Saturday and some Sundays during peak. With plenty of parcels to keep you busy, there's never been a better time to join InPost. As one of our Self-Employed Core Delivery Drivers you'll enjoy freedom, flexibility and better financial rewards including competitive parcel rates, improved payment terms, plus all the support and benefits of being part of our wider InPost team. You don't need any experience, and the more you deliver, the more you earn. Why join InPost Competitive rates for each parcel you deliver or collect Typically, our Car Delivery Drivers can earn up to £18 p/h (paid per parcel) We're in the business of delivering promises as well as parcels therefore we're raising our game and giving you more reasons to come and join us. All our rates are competitively enhanced taking business mileage and operational costs into consideration. It's a total gamechanger. Daily & Weekly Payment Options InPost offer flexible payment options to all Self Employed delivery drivers, giving you the supplier the option to access earnings from the very next day via an app provided by our early access partner, Onsi or alternatively, suppliers can join the weekly payment cycle scheme, which kicks in following 2 weeks of completed delivery services. Both payment options allows you, the supplier, to receive more regular payments for the delivery services you have provided. We have plenty of parcels that need delivering and collecting from stores There are plenty of parcels to deliver meaning the earning opportunity is in your hands. The majority of our parcels are small weighing up to a maximum of 15kg. You can realistically deliver and collect between 16-25 parcels an hour depending on the area and your experience, for 6 days a week. The more you deliver, the more you earn with the opportunity to take more parcels and boost your revenue. We'll give you freedom and flexibility You can plan your own route or use our handy award-winning app with simple instructions and built in optimisation which will help you prepare and plan your routes more easily, as well as allowing you to liaise directly with customers. We'll offer regular work in the same area, 6 days a week We deliver parcels for some of the biggest retailers around. So, there's no shortage of parcels to deliver. Plus, you'll be able to stay local and get to know the roads and customers. We'll develop and support you You'll get all the independence of being self-employed, plus the backing of our expert team and access to a InPost representative, to answer your questions. The Life of Delivery Driver Each day is what you make it. You can plan your own route, which will keep things fresh and interesting. And at each delivery or doorstep, use your mobile to scan parcels and make sure they're safely received by the customer, so there's no difficult technology for you to get to grips with. We will arrange a suitable time for you to collect your parcels daily, or for those located within a more rural area, we can drop to you. Simple! Want a bit more? All our Self Employed Delivery Drivers have access to: • Partner Discounts - Health and Wellbeing Programmes - Offering support from managing relationships to finance - Develop and grow your business - There's plenty of parcels to deliver meaning the earning opportunity is in your hands What you'll need to show us? No, experience, no problem! We give full training and support to help you get on your way. All you need to show us is the following to get started: Access to a car, the bigger the better. We will also accept small vans with this proposition. Delivery Drivers will be opted into a top up insurance unless you have your own. A full UK or EC/EEA Driving Licence Proof of Right to Work in the UK Android smart phone Proof of own bank account And finally, have a great attitude InPost recognises that its people are fundamental to its success. We are committed to equal opportunities, we value differences between people, and we aim to build teams that represent a variety of backgrounds, perspectives and skills. If you would like to discuss any accessibility requirements for the recruitment process or the role, please contact the recruitment team who will be happy to discuss If you want a rewarding opportunity and flexible payment options, start your journey with InPost today. TPBN1_UKTJ

Are you looking for a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a future? Are you looking for an opportunity to make a difference to people’s lives? If so, then this might be the position for you. We’re currently recruiting for an Employment Adviser to join our amazing team. You will provide advice and support to guide and encourage participants to overcome barriers to employment and achieve realistic job goals. You'll manage a caseload of participants, managing their journey to employment, be their coach and mentor and be the principle highly trusted contact to build strong positive relationships, guide, motivate, challenge, encourage and help customers obtain sustainable employment. Our ideal candidate will have excellent customer service skills, be target driven as well as a motivational adviser. You'll have a high level of initiative and motivation with the ability to seek out solutions to problems, and be able to work under pressure, without day to day supervision. However, we aren’t always looking for someone who ticks every single box we’re looking for someone who can provide a first class customer service, driven by our overarching aim to empower lives and improve communities. This is a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a future and will also allow us to become better with your unique experiences. In return for your dedication, knowledge, and commitment, we're offering a competitive salary range of £26,500 to £29,545 per annum (dependent on experience) with these great additional benefits: • 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days) • 2 Volunteer Days • Pension - 5% Employee 5% Employer • Healthcare Cash Plan, incl. 3 x salary life assurance • Annual Pay Review • Refer a Friend Scheme • Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits There’s also the opportunity to progress your career within the Seetec Group. Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed). Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make. Location: This is an office-based role, working in Norwich Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm Closing Date: 05 August 2026 Key Responsibilities • Meet, and strive to exceed, personal performance targets (Key Performance Indicators)., • Progressively manage a caseload of referred customers using a variety of appropriate strategies to help them overcome barriers to gaining employment., • Deliver a positive experience to new customers, ensuring they engage with you and the programme., • Achieve the Customer Service Standards required on the programme, • Facilitate a range of assessments with each individual, using a suite of tools, to fully understand a customer’s personal circumstances, ambitions and goals., • Where required, provide appropriate advice and guidance on the basics of selfemployment and signpost customers to internal self-employment specialist that can further support customers in respect to self-employment., • Co-produce personalised tailored Action Plans featuring SMART targeting to enable positive and timely progression., • Provide tailored support in all aspects of job-search and interview preparation to ensure that customers are matched to the right job that enables them to sustain employment., • Where required, provide appropriate training/guidance to customers to help them master digital technologies, for them to engage in guided self-service learning materials and online job vacancies., • Ensure all relevant evidence requirements are met to verify job starts., • Fully understand the local labour market, to source suitable job opportunities., • Undertake direct marketing to employers using digital media e.g., email, LinkedIn, Facebook, Twitter etc., • Market specific customers to employers., • Identify the specific recruitment needs of employers and undertake tailored prescreens and group assessments., • Develop relationships with key stakeholders to maximise job opportunities, i.e., federation of small businesses, chamber of commerce, JCP partnership managers, • Maintain hard copy and system-held customer records to the required compliance and quality standards., • Develop an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits etc. Knowledge to be applied where appropriate during caseload management., • Proactively participate in continuous improvement activities to ensure that the service continues to deliver excellent customer service, • Acts as an employee owner always considering the best interests of the company, shareholders and other colleagues, • Ensures best practice is identified, adhered to and championed, • Is prepared to work flexibly to meet the needs of the role, including any necessary travel and overnight stays, • Accountable for own professional development and undertake necessary training as identified in the Performance Review process., • To handle personal data in accordance with the organisation's data protection policy., • Actively participate in, and promote Prevent and the safeguarding of children, young people and vulnerable adults., • Adhere to the company’s policies and procedures always, including safeguarding, equality, diversity and inclusion, quality, health and safety and IT., • To undertake any other duties, as required, appropriate to the post

Job Title: 1st Line Support Technician Contract Type: Permanent Full-Time Salary: Up to £28,000 Benefits: Private Medical, Pension, 25 days annual leave, Gym Membership, Cycle to Work Scheme, Employee Assistance Programme Office Location/Working Policy: Onsite Working Hours: Shift patter between 0800 and 1745 What to wear: Smart casual The Role You will provide support to our customers, working across an array of different technologies and setups. Whether it’s over the phone, through remote assistance, or on-site at the customer offices, you’ll handle each case with efficiency and professionalism, showcasing your excellent customer service skills Within the business, you will play an instrumental part in providing IT support to over 5,000 end users. Our team operates within the framework of ISO-accredited policies, priding ourselves on ensuring that excellence is our standard and continually seeking improvements. As part of the role, we operate a shift schedule that provides flexibility and allows a balance of working in our office and working from the comfort of a remote location. Role Responsibilities To diagnose and resolve a variety of IT problems across an extensive range of technologies within our service level agreements To raise, update, and resolve case records using the IT Helpdesk system with detail and accuracy Being proactive with case follow-ups and ensuring customer satisfaction according to our KPIs Achieving individual KPIs and in turn contributing to the success of the department Answering telephone calls from customers with technical problems and queries Attending customer premises when required, this could include troubleshooting hardware problems in PCs or Laptops such as RAM, motherboards, or Hard Drive Failures Creating, administrating, and disabling active directory objects Administrative tasks within phone systems, including creating extensions, call groups, and voicemail changes Performing software updates and installations on end users' workstations and servers Raising cases from emails received by the department and from the proactive monitoring system Escalating incidents to senior support team members or external suppliers when required Creating and updating Knowledge Base Articles to share knowledge between team members and the wider organisation Taking an active part in the development of the department by suggesting improvements to working procedures in line with our ISO accreditations Skills, Knowledge & Experience Proven experience working within a customer service based role Excellent verbal communication skills with the ability to communicate effectively with technical and non-technical customers Organisation and time management skills To be a problem solver and capable of gathering relevant data and identifying potential improvements and alternatives in a logical manner Be highly motivated, manage your own workload and meet deadlines while working under pressure in a fast-paced, dynamic environment The Interview Process ☎️ Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you First interview: Video call over MS Teams with the Team Leader Second interview: Onsite interview with the Team Leader and Hiring Manager About Acora Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible. We believe in a better working world, where our customers are confident to fully embrace the AI opportunity and generate economic impact. Our Values We’re proud to share the values we live by. They’re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGEGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team

Position: PSV/HGV Mechanic Location: Norwich Contract: 37 per week (permanent + overtime available) Working Hours: Earlies and late shifts hours available - can be discussed at screening Salary: £43k to 47k About the Role We are now looking for an NVQ/SVQ Level 3 (or equivalent) qualified PSV/HGV Mechanic for our client in Norwich PSV or HGV mechanical experience is great however we love to hear from Light Vehicle qualified candidates and ex-Forces personnel with an engineering apprenticeship qualification, and experienced engineers from other sectors looking for a change. Key Responsibilities: Diagnose and carry out vehicle repairs, servicing, and parts replacement Diagnose vehicle faults and specify the correct method of repair and parts to be used Carry out vehicle servicing and routine vehicle examinations using handheld data capture devices if applicable Attend on-road vehicle breakdowns and recoveries where required Carry out vehicle road testing where necessary to identify specific vehicle defects or following remedial repair About You Do you have a minimum Level 3 NVQ/SVQ (or City & Guilds equivalent) qualification in vehicle maintenance and repair? Do you have a flexible approach to work with the ability to multi skill? Are you a UK driving license holder? A PCV license is desirable however we can help you achieve this Rewards & Benefits Your health is important to us which is why we offer Simply Health & Smart Health for you and your dependents at no cost to you! This offering includes cash-back benefits across optical & dental as well as virtual GP appointments, mental health support and nutrition and fitness advise. Our EAP provision offers 24hr, 365 days a year mental health support. Discounted train travel for you and your family after 6 months service Free bus pass Free onsite parking + cycle to work scheme Free laundry service for your PPE/overalls Up to 5 weeks holiday + bank holidays Pension scheme and chance to buy discounted our client's shares. If interested please apply with your updated CV

Job Title: Lead AI/ML ConsultantJob Location: London, UK/ HybridJob Type: FTEWe are seeking a highly experienced AI Consultant to design, implement, and drive enterprise-grade AI solutions on the Azure platform Microsoft AI Foundry.This role combines hands-on experience, solution architecture, and t

You will work with cross-functional teams to develop proactive security strategies, advance detection capabilities for smart contracts, and drive continuous improvement in digital asset security.

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Established a distinctive global position for Smart Bricks, consistent across every customer touchpoint. The work you do won't just shape how people perceive Smart Bricks, it will help define how the real estate industry adopts AI over the next decade. If you're the type to get out of bed to build a

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At Yü Smart, we're not just installing meters – we're helping to power businesses across the UK. From the north of Scotland to the south coast of England, our engineers are delivering smart metering solutions to thousands of businesses every day. An experienced Smart Metering Dual Fuel Engineer.

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Dual Fuel Smart Meter EngineerAre you a qualified Dual Fuel Smart Meter Engineer?Do you want to work for a supplier directly with uncapped earnings?If so, we have an opportunity for you to join the Energy supplier of the year 2025, as part of Utilita’s award-winning Field services team as a Dual F

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Octopus Energy is seeking smart meter engineers to drive the renewable energy revolution. You'll install smart meters in customers' homes and provide education on energy usage and savings.

You will be installing and maintaining dual fuel smart meters, ensuring safety and quality on every site, and delivering excellent customer service with a focus on reliability. Ganymede Energy is seeking a Dual Fuel Smart Meter Engineer to join the team.

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As a Dual Fuel Smart Meter Engineer, you will be the face of the business installing smart meters in domestic properties; whilst championing our customer first mindset to preserve our industry leading Customer Experience. Plus, as the first supplier to kick start Britain's smart meter revolution, ou

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Utility Warehouse is seeking a senior professional to own the end-to-end smart meter adoption portfolio, ensuring installation targets are met while improving customer experience and operational efficiency.

Smart Search Technical Ltd is seeking engineers with installation experience in the fire and security sector to join a South Wales based team.

Are you passionate about the future of the energy sector and keen to make a real impact in HV Operations?.We’re looking for an HV Operations Manager to help shape and grow our client’s HV Operations offering.This is an exciting opportunity to step into a key leadership role within a fast-paced,

Utilita is hiring a Dual Fuel Smart Meter Engineer based in York, North Yorkshire, Yorkshire, UK. Are you a qualified Dual Fuel Smart Meter Engineer?. If so, we have an opportunity for you to join the Energy supplier of the year 2025, as part of Utilitas award-winning Field services team as a Dual F

A technology company in the UK is seeking BMS Engineers at all levels to join their team in delivering high-quality building automation solutions.This hybrid position offers competitive salaries ranging from £40,000 to £80,000, depending on experience.Candidates should have experience in BMS progr