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Retail jobs in United Kingdom - Page 2Full-time

  • Luxury Sales Assistant
    Luxury Sales Assistant
    26 days ago
    £13.5 hourly
    Full-time
    London

    About Us Driven by exploration and innovation, Shackleton is built on the values of polar titan Sir Ernest Shackleton and exists to inspire, prepare and equip individuals for the challenge. Informed by world-class polar expertise, the apparel range includes high-performance down jackets, heritage-inspired knitwear and expedition-grade parkas, engineered for extreme environments. Shackleton Challenges deliver unique expedition experiences in some of the world’s most spectacular and extreme locations. Meticulously planned, the Challenges aim to have a transformational impact, developing a participant's physical, mental and emotional capabilities and outlook on life. About the Role After four successful seasonal pop-ups in Central London, Shackleton’s first ever full time store opened in October 2023 in London’s West End. We are looking for experienced retail assistants with a passion for delivering exceptional customer service. The successful individuals need to be able to confidently communicate both the luxury and performance aspects of the brand as well as its unique heritage and back story, inspired by the life and achievements of Sir Ernest Shackleton. The successful candidates will play a pivotal role in ensuring the store’s success across the following parameters: • Creating and delivering an exceptional brand experience, • Delivering outstanding customer service, • Sharing expert knowledge in expedition apparel, • Sharing expert knowledge in the outdoors and extreme travel, • Display and merchandising, ensuring a truly wow experience, • Sales of Shackleton products and expedition experiences, • Maintaining the highest of store standards in terms of cleanliness and merchandising, • Supporting and participating in store events, • Continuously elevating the store experience by supporting leadership with projects and brand initiatives, • Responding to both written and telephone customer enquiries through the company customer service portal About You • Proven track record and passion for customer service ideally in the luxury or performance sectors, • Familiar / experienced with outdoor experiences, travel and adventure, • Familiar with technical apparel / materials / construction / performance, • Excellent verbal and written communication skills, • High personal standards, • Strong team player, • For the Challenge! Benefits • 25 days holiday with increases due to length of service, • Company sick pay and enhanced maternity and paternity pay, • Company pension contribution of 3%, • Team Discount, • Friends and Family Discount NO AGENCIES PLEASE Job Types: Full-time, Permanent Benefits: • Company pension, • Enhanced maternity leave, • Sick pay, • Store discount Education: • GCSE or equivalent (preferred) Experience: • Retail sales: 2 years (preferred), • customer service: 2 years (preferred) Work Location: In person

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  • Fishmonger from September
    Fishmonger from September
    1 month ago
    Full-time
    London

    Job Title: Fishmonger Location: Primrose Hill/marylebone London, Type: Full-time Role OverviewWe are seeking a skilled and passionate Fishmonger to join our team. You will be hand-preparing, and selling high-quality seafood. You will act as an expert guide for our customers, offering preparation and cooking advice, while ensuring all products meet the highest standards of freshness and food safety. Key ResponsibilitiesSeafood Preparation: Hand-prepare fish and shellfish, including scaling, gutting, filleting, boning, shucking, and dressing. Customer Service: Advise customers on species, seasonality, portion sizes, and preparation methods to drive sales. Stock & Inventory: Receive early-morning deliveries, assess quality, check temperatures, rotate stock, and manage display cabinets. Hygiene & Safety: Maintain impeccable health and safety standards, prevent cross-contamination, and sanitize work areas and tools. Sustainable Sourcing: Maintain knowledge of responsible fishing practices and help promote sustainable seafood options. Requirements Experience: Previous experience in fishmongery, seafood retail, or as a commercial fish preparer.Technical Skills: Advanced knife skills and the ability to process, weigh, and package seafood accurately.Product Knowledge: Deep understanding of various fish and shellfish species, their origins, and seasonality.Physical Requirements: Ability to work early morning shifts, stand for long periods, lift heavy items, and work in cold, wet conditions. Communication: Exceptional interpersonal skills with a strong command of spoken English to engage customers. Some Japanese speaking or sashimi experience a plus

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  • Store Manager Expert Perfumery
    Store Manager Expert Perfumery
    1 month ago
    £40000–£45000 yearly
    Full-time
    Carnaby, London

    About the Maison Our client is an independent French luxury fragrance Maison renowned for its contemporary approach to fine perfumery, combining exceptional craftsmanship, creative freedom and uncompromising quality. Working alongside internationally acclaimed perfumers, the Maison creates distinctive fragrances using carefully sourced raw materials, celebrating authenticity, innovation and sustainable luxury. With ambitious international expansion plans, the brand is looking for an inspiring Fragrance Boutique Manager to lead its London boutique and deliver an exceptional retail experience. Key Responsibilities Commercial Leadership • Lead the commercial performance of the boutique by driving sales, profitability and sustainable business growth., • Monitor and analyse key performance indicators, including sales performance, conversion rate, average transaction value, units per transaction and operational efficiency., • Develop and implement action plans to maximise commercial opportunities and continuously improve boutique performance., • Plan and execute local initiatives, including product launches, exclusive client events and community partnerships., • Prepare regular business reports and provide strategic recommendations to the Retail Manager and Head Office. Team Leadership & Development • Recruit, onboard and develop a high-performing team that embodies the Maison's values and luxury service standards., • Set clear objectives, conduct performance reviews and provide regular coaching to support individual development., • Foster a collaborative, inclusive and motivating working environment focused on excellence and continuous improvement., • Manage staffing, scheduling and workforce planning in line with business needs and UK employment legislation., • Identify future talent and contribute to succession planning within the retail network. Client Experience & Clienteling • Ensure every client receives an exceptional luxury experience aligned with the Maison's identity and service philosophy., • Drive clienteling initiatives by developing long-term relationships, encouraging personalised follow-ups and expanding the client database., • Inspire the team to deliver expert fragrance consultations, engaging storytelling and memorable client experiences., • Build loyalty among local and international clientele while continuously elevating service standards. Boutique Operations • Oversee all aspects of boutique operations, ensuring impeccable presentation, visual merchandising and operational excellence., • Manage inventory, stock accuracy, replenishment, deliveries and loss prevention procedures., • Ensure full compliance with company procedures relating to cash handling, health & safety, security and data protection., • Maintain efficient back-of-house organisation and ensure the boutique operates to the highest luxury retail standards., • Act as the primary point of contact for landlords, suppliers and local business partners. Candidate Profile • Minimum of three years' management experience within luxury retail, fragrance, beauty, premium hospitality or another high-end customer-focused environment., • Proven experience leading commercial performance and successfully developing high-performing teams., • Previous experience with boutique openings, retail projects or market launches would be a strong advantage., • Strong entrepreneurial mindset with excellent organisational and leadership skills., • Ability to work autonomously while collaborating effectively with an international Head Office., • Genuine passion for niche perfumery, craftsmanship and luxury retail., • Exceptional communication, leadership and coaching abilities., • Fluent English is essential; additional languages are highly desirable., • Flexibility to work weekends, late trading hours and peak retail periods., • Must have the legal right to work in the United Kingdom. What We Offer • Competitive salary based on experience., • Performance-related bonus scheme., • Comprehensive training in fragrance expertise, product knowledge and luxury client experience., • Ongoing coaching, leadership development and career progression opportunities., • Employee discount and product allowance., • The opportunity to play a key role in the international growth of a contemporary French luxury fragrance Maison. Why Join the Maison? Joining the Maison means becoming part of an entrepreneurial and people-focused company where excellence, creativity and innovation are at the heart of everything we do. You will play a pivotal role in the success of the London boutique while working closely with the Retail Manager and the Paris Head Office to support the Maison's continued international expansion. Location This position is based in London, welcoming both local and international clients within a premium retail environment. A strong understanding of London's luxury fragrance, beauty or niche retail market will be considered a significant advantage.

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  • Fishmonger shop manager
    Fishmonger shop manager
    1 month ago
    Full-time
    London

    Job Title: Fishmonger Shop ManagerLocation: Primrose Hill London NW1Job Type: Full-time (Typically 40–45 hours/week, Tuesday to Saturday Salary: £35,000/£41000 per year with sales bonus scheme About Us:We are a premium, community-focused fishmonger shop dedicated to sourcing and supplying the freshest, highest-quality seafood. We are looking for a passionate, commercially-driven, and experienced Store Manager to lead our team, oversee daily operations, and maintain the exceptional standards our customers expect.The Role:As our Shop Manager, you will be the heartbeat of the business, ensuring the front-of-house runs flawlessly while driving sales and maintaining a welcoming environment.Key Responsibilities:Team Leadership: Recruit, train, and manage staff, including setting rotas and monitoring performance.Operations & Profitability: Manage budgets, stock control, and daily reports (cashing up, margin calculations).Quality & Display: Ensure our fresh fish and delicatessen counters look immaculate, implementing flawless stock rotation and attractive displays.Knife Skills & Prep: Possess advanced fish preparation skills (gutting, scaling, filleting) to assist and oversee staff during peak hours.Customer Service: Foster an exceptional customer experience, educating buyers on seafood selection and preparation.Compliance: Enforce the highest standards of food hygiene, health, and safety.Requirements:Proven experience as a Fishmonger, Store Manager, or similar role in the seafood, butcher, or premium food retail sectors.Advanced knife skills and deep knowledge of various fish and seafood types.Strong commercial awareness with the ability to control wastage and maximize profit margins.Passion for providing excellent customer service.What We Offer:Competitive salary .mGenerous staff discount across retail and partner sites.Company pension scheme.Opportunities for ongoing training and career development.

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  • 🚀 Multi Store Manager  – Bread & Truffle 🚀 Experienced only
    🚀 Multi Store Manager – Bread & Truffle 🚀 Experienced only
    2 months ago
    £38000–£42000 yearly
    Full-time
    London

    Store Manager – Bread & TruffleAre you ready to step into a leadership role with an exciting, fast-growing Italian focaccia brand? At Bread & Truffle, we’re all about authentic flavors, high-quality ingredients, and an unbeatable team spirit! If you love great food, great people, and great opportunities, this is the role for you.Why You’ll Love This Role✅ Lead an amazing team that feels like family✅ Earn fantastic bonuses when your store smashes targets✅ Be part of a growing brand making waves in food retail✅ Take ownership of your store in a dynamic, fast-paced environment✅ Enjoy flexibility with up to 45 hours per weekWhat You’ll Be Doing🔥 Leading and motivating your team to deliver top-notch customer service🔥 Running smooth store operations from opening to closing🔥 Ensuring our focaccia and Italian treats are always fresh, tasty, and beautifully presented🔥 Driving sales and achieving exciting performance targets🔥 Managing stock levels, orders, and supplier relationships🔥 Training, coaching, and developing your team to reach their full potentialWhat We’re Looking For⭐ Proven leadership experience in food retail, hospitality, or restaurant management⭐ A passion for great food and a customer-first mindset⭐ Strong organizational skills and the ability to thrive under pressure⭐ Flexibility to work up to 45 hours per week, including weekends and evenings⭐ A love for Italian cuisine and creating memorable customer experiencesWhat’s In It For You?💰 Competitive salary + juicy performance bonuses🚀 Career growth opportunities as our brand expands🎉 A fun, supportive, and high-energy work environment🍕 The chance to work with authentic, high-quality Italian ingredientsIf you’re ready to take the next step in your career and run your own store with pride, apply today – we can’t wait to meet you! 🙌💥

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  • Luxury Sales Associate - Cigar Shop
    Luxury Sales Associate - Cigar Shop
    2 months ago
    £30000–£32000 yearly
    Full-time
    London

    Job Summary We are seeking a polished and enthusiastic Luxury Sales Assistant to join our prestigious cigar shop in West London. The ideal candidate will possess excellent communication skills and a passion for delivering exceptional customer service. This role involves engaging with diverse clientele, promoting our premium products, and creating a welcoming shopping environment. The successful applicant will be organised, proactive, and adept at upselling to maximise sales opportunities while maintaining the highest standards of professionalism and product knowledge. Responsibilities • Greet customers warmly and provide personalised assistance with their selections of cigars and accessories, • Offer expert advice on product features, flavours, and pairing options to enhance customer experience, • Manage social media accounts by creating engaging content to promote the shop’s offerings and events, • Utilise strong communication skills to build rapport with clients and foster repeat business, • Upsell complementary products and exclusive items to maximise sales potential, • Maintain organised merchandising displays that reflect the shop’s luxury branding standards, • Handle transactions accurately using the point-of-sale system, ensuring proper cash handling and record keeping, • Assist in stock management, including inventory checks and replenishment of display items, • Manage phone enquiries professionally, providing information about products and services Experience • Previous experience in luxury retail or high-end customer service environments is preferred., • Knowledge or interest in Cigars is essential, • Proven social media management skills to effectively promote the shop’s brand online, • Strong organisational skills with attention to detail in merchandising and stock control, • Excellent communication skills, including phone etiquette and active listening capabilities, • Ability to perform basic maths accurately for transactions and stock management purposes, • Effective time management skills to prioritise tasks during busy periods, • Experience in upselling techniques to enhance sales performance This role offers an exciting opportunity to be part of a distinguished retail environment where professionalism, product expertise, and exceptional service are valued above all.

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  • Luxury Sales Associate
    Luxury Sales Associate
    2 months ago
    Full-time
    London

    Driven by the highest standards of Luxury chocolate-making, La Maison du Chocolat has for over 45 years continuously shared with its clients a deep passion for creation and an uncompromising pursuit of excellence. Our Maison, internationally renowned and focused on sustainable growth is currently hiring a Sales Associate From September 2026 As a true ambassador of our Maison, with a strong commercial mindset, you will play a key role in delivering an exceptional client experience. Your responsibilities : • Ensuring an outstanding customer experience by upholding luxury retail standards, welcoming clients, providing tailored advice, and building long-term customer loyalty., • Maintaining the boutique to the highest standards at all times, contributing to visual merchandising, replenishment of stock, and orderly presentation of products., • Receiving and processing deliveries in accordance with internal procedures., • Assisting with the preparation of customer orders/, • Contributing to various commercial and promotional campaigns., • Adhering strictly to our quality, hygiene, and internal regulatory standards. With a professional demeanor, passion for Chocolate, a dynamic and positive attitude, and a strong sensitivity to service excellence, you will actively contribute to the growth of sales of our chocolate and pastry creations. About you : • A relevant qualification and/or successful experience in specialised or premium retail sales is preferred;, • Strong autonomy, team spirit, and attention to detail are essential to succeed in this role.

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  • Sales Assistant
    Sales Assistant
    2 months ago
    Full-time
    Heston, Hounslow

    Kool Cakes is a local cake shop in Heston specialising in delicious occasion cakes. We are looking for a enthusiastic Sales Assistant to join our team and help us deliver exceptional service to our valued customers. As a Sales Assistant, you will be the face of our bakery, providing a warm and welcoming experience to everyone who walks through our doors. Your main responsibilities will include assisting customers with their cake selections, handling transactions, managing online orders and maintaining the appealing presentation of our product and premises. Key Responsibilities: • Greeting customers and providing friendly, efficient service., • Assisting customers with product information and recommendations., • Operating the till and processing sales accurately., • Ensuring the bakery display areas are clean, tidy, and well-stocked., • Helping to maintain overall cleanliness of the shop., • Contributing to a positive and supportive team environment. What We Offer: • A friendly and supportive working environment., • The opportunity to work with delicious baked goods., • Training and development within a local community business. What We're Looking For: • A passion for customer service and a positive attitude., • Excellent communication skills., • Reliability and a strong work ethic., • Ability to work effectively in a busy environment., • Previous retail or food service experience is a plus, but not essential.

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