Trabajos reservations manager en Reino Unido

Pachamama Group was set up in October 2014 with a mission to introduce inspiring hospitality concepts across the globe by doing it our way and making the impossible possible. Each restaurant concept is built to be a space where guests can enjoy offerings from diverse locales, in an environment that takes them away on a culinary journey. Soraya, Persian-inspired, arrives as a continuation of 971 Hospitality's world by Pachamama Group. Opening is due mid July 2026. This is your chance to take a part in an exciting new opening. At its heart, Soraya is about sharing. It offers guests an exceptional culinary experience, celebrating the rich and vibrant flavours of Persian cuisine in an exquisite setting. Soraya's menu is a testament to meticulous craftsmanship, designed to delight and encourage communal feasting. Signature dishes such as Mast O Khair, Lamb Koobideh, Chicken Joujeh, and Ghaymeh Bedemjan highlight traditional Persian recipes, while innovative plates showcase the team's genius. Prepared with utmost precision, the succulent skewers of marinated meats and vegetables are served on meticulously chosen crockery and silverware that transport diners straight to the heart of Tehran. As an experienced Supervisor , we trust in your ability to step into our vibrant restaurant environment and hit the ground running, leveraging your proven skills and management expertise. You main duties as Restaurant Supervisor will include: • Oversee front-of-house operations to ensure smooth and efficient service, • Lead, support, and motivate the team during service to maintain high standards, • Deliver excellent guest experiences and handle queries or complaints professionally, • Maintain strong menu and allergen knowledge to support both guests and team, • Coordinate with kitchen and bar teams to ensure timely and accurate service, • Manage reservations, table flow, and seating to optimise guest experience, • Conduct pre-shift briefings and support ongoing staff training and development, • Ensure high standards of cleanliness, presentation, and health & safety compliance, • Monitor guest satisfaction and identify opportunities to improve service, • Step into service roles as needed to support the team and maintain service flow For the Supervisor role, we offer the following benefits and opportunities: • Attractive salary based on your skills and experience., • Full Service Charge distribution., • Referral scheme with a £300 bonus for a successful candidate., • Complimentary breakfast, lunch, and dinner for all employees., • Generous staff discount at all group's restaurants., • 28 days of holiday for a full time employee, ensuring a balanced professional and personal life. Other benefits include: • Comprehensive on-the-job training to enhance your skills and knowledge., • A friendly and positive work environment fostering respect and teamwork., • Psychological, financial and legal support available through our Employee Assistance Programme (EAP)., • Salary paid monthly – on the last Friday of each month., • Wagestream access, allowing you to stream up to 50% of your earnings at any time., • Pension scheme with a 3% employer contribution., • Opportunities for career development, regular appraisals to discuss progress and perspectives. As our Supervisor, we hope that you will contribute to our mission of introducing exciting, diverse and playful dining concepts to the London restaurant scene. Our philosophy is to be the best, we continuously improve and never settle. If this sounds of interest to you, please send us your CV. Come grow with us at Pachamama! This is your chance to be a part of something extremely exciting.

We are seeking an energetic and outgoing Host/Hostess to join our lively team at Thirst Bar Soho, a friendly late-night independent cocktail bar. You will be the first point of contact for our guests, playing a crucial role in creating a welcoming and vibrant atmosphere. Key Responsibilities: • Warmly welcome patrons, engaging with potential customers at the door., • Efficiently manage confirmed bookings and guide guests to their reserved areas., • Process door payments accurately., • Contribute to an exceptional customer experience within our bustling environment. The ideal candidate will possess excellent communication and interpersonal skills, a genuinely hospitable approach, and a passion for London's vibrant nightlife. The ability to multitask effectively in a busy venue is essential.

Incipio curates beautiful spaces with vibrant atmospheres for great times. We are hiring a Sales and Reservations Executive to manage the reservations for Incipio Group. As a Sales and Reservation Executive, you'll be responsible for supporting the smooth and efficient running of the reservations and sales function of the business. You will be responsible for responding to reservation enquiries via telephone and email, communicating with the venue regarding bookings, cancellations and special requests, and providing exceptional service to all guests you come into contact with. **What you'll be doing: ++ Enquiries++ Efficiently respond to reservation enquiries via telephone and email Ensure all group telephone calls are managed politely and efficiently, ascertaining, and accurately meeting the caller's needs. Manage booking cancellations and reconfirmations. Working and co-operating with colleagues to always enhance the guest experience. Follow the correct procedure for confirming bookings, including deposits, card details, pre orders of food and drink, issuing terms and conditions. Provide accurate information regarding venue product offering (menus, packages, terms, and conditions) so as best to inform the guest and guide them to a suitable package, upselling at all points. Understands that the guest experience begins at enquiry and ensures all guests are dealt with in line with service standards of Incipio Group's policies and procedures. Have key knowledge of the products available, events being advertised and how to accommodate dietary requirements. ++Proactive Sales++ Support the Sales & Reservations Manager and wider team with proactive sales initiatives. Calling potential guests through warm leads from our website. Always going the extra mile and ensuring we always use our insight to produce more sales. Take and process orders in an accurate manner. Managing call backs and potential sales. Identifying and communicating all sales leads of large bookings to the Group Sales & Reservations Manager. Be motivated and proven to maximise selling opportunities by adding guest value at every opportunity, promoting the venue facilities. Conduct local business outreach programs, proactively contacting local businesses to invite into the venues. Maximise and grow the pre-booked sales of the venue through pro-active methods and the conversion of incoming enquiries. Co-operate with other departments to create an exceptional guest experience and build strong, comprehensive sales programs. To develop relationships with local clients, guests and direct to ensure a strong base of new and regular repeat business. Ensure that cross-selling is implemented to maximise sales opportunities for the group. Achieve your inbound and outbound sales targets ++Communication++ Resolve guest issues quickly and decisively. Collaborate with General Managers and on-site management teams including Head Chefs to ensure that you have a full understanding of venue requirements. ++What'll make you a great fit:++ Previous experience working with restaurant booking platforms such as Design My Night & Open Table Experience working in hospitality, with large pre orders and private dinings Outstanding attention to detail Excellent leadership skills, and the ability to motivate others Strong financial awareness and commercial acumen Strong communication skills Great enthusiasm with a can-do attitude BENEFITS + BEST BITS Health Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows 10% Bonus capacity paid annually Company awards and events Sickness & Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service

J Sheekey, an institution situated in Leicester Square, is an iconic seafood restaurant celebrated for its rich heritage, exceptional cuisine, and unwavering commitment to providing an extraordinary dining experience. With a history dating back to 1896, J Sheekey has been a favourite among Londoners, theatregoers, and seafood enthusiasts alike. Renowned for its impeccable service and a menu showcasing the finest seasonal seafood, J Sheekey continues to be a destination where tradition meets contemporary culinary excellence. We are currently seeking a poised and customer-focused Senior Receptionist or Maitre D’ to join our dynamic team. As a Maitre D’, you will be the first point of contact for our guests, setting the tone for their experience at our restaurant. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be a welcoming presence at our beautiful restaurant. Key Responsibilities: • Greet and welcome guests with warmth and professionalism., • Manage reservations, ensuring accurate and efficient table assignments., • Open Table and/or Seven Rooms experience., • Coordinate with the service team to ensure a seamless dining experience., • Answer phone calls and inquiries, providing information and assistance., • Maintain the reception area, keeping it clean and organized., • Uphold the highest standards of service and guest satisfaction. Requirements: • Previous experience as a Senior receptionist or Maitre D’ in a restaurant, • Excellent communication and interpersonal skills., • Strong organizational skills and attention to detail., • Ability to multitask in a fast-paced environment., • Positive and friendly demeanour. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

Pay: £24,000.00 - £29,000.00 per year Job description: Location: London | Head Office | Central Reservations Salary: TBC Job Type: Full-time ⸻ About Caffe Concerto Caffe Concerto is one of London’s leading premium restaurant and cafe brands, renowned for elegant dining, luxury patisserie, afternoon tea and exceptional hospitality. With multiple iconic locations across London and an expanding international presence, we are committed to creating memorable experiences for every guest, whether they are joining us for breakfast, dinner, celebrations or private events. We are looking for a passionate and customer-focused Events & Reservations Executive to join our Central Reservations team and help deliver outstanding service from the very first enquiry through to the successful delivery of each booking. ⸻ About the Role As an Events & Reservations Executive, you will be the first point of contact for guests looking to dine, celebrate or host an event at Caffè Concerto. You will manage restaurant reservations, respond to event enquiries and assist guests in selecting the most suitable venue and experience for their needs. Working closely with the Events & Reservations Manager, you will ensure that every enquiry is handled professionally, efficiently and with genuine hospitality. Your ability to build relationships, understand our venues and confidently recommend the right options will play an important role in increasing bookings and delivering an exceptional customer experience. This is far more than a reservations role. Every enquiry represents an opportunity to create a memorable experience while contributing to the continued growth of the business. ⸻ Key Responsibilities You will manage reservations and event enquiries received via telephone, email, website, social media, WhatsApp and third-party booking platforms, ensuring every enquiry is answered promptly, accurately and professionally. You will assist guests with bookings for restaurant reservations, afternoon tea, celebrations, private dining, corporate functions, birthdays and group dining experiences, providing tailored recommendations based on their requirements and the facilities available across our venues. You will prepare quotations, confirm bookings, process deposits where required and ensure all reservation details, dietary requirements, guest preferences and special requests are accurately recorded within the reservation system. Working closely with restaurant management teams, you will communicate all event details clearly, ensuring each venue has the necessary information to deliver a seamless guest experience. You will actively promote and upsell Caffè Concerto’s experiences and services, including celebration cakes, flowers, afternoon tea packages, drinks packages, exclusive dining experiences and seasonal promotions, always seeking opportunities to enhance the guest’s booking. You will follow up on outstanding enquiries, maintain regular communication with prospective clients and work proactively to convert enquiries into confirmed reservations and events. Where appropriate, you will support the Events & Reservations Manager by welcoming prospective clients and assisting with venue show-rounds, helping guests explore our restaurants and identify the most suitable location for their event or celebration. You will maintain accurate records across all reservation systems, ensuring guest profiles, payments, notes and event details remain up to date while adhering to company procedures. As part of the Central Reservations team, you will work collaboratively with the Marketing, Operations and Restaurant teams to ensure promotions, campaigns and special events are communicated accurately to guests and successfully delivered across all venues. ⸻ What We’re Looking For We’re looking for someone who enjoys working with people and takes pride in delivering outstanding customer service. You will be an excellent communicator with strong organisational skills and the ability to manage multiple enquiries while maintaining a calm and professional approach. Previous experience within hospitality, reservations, guest relations, events or customer service is preferred. Experience using reservation systems such as SevenRooms, OpenTable, TheFork, DesignMyNight or similar platforms would be advantageous, although full training will be provided for the right candidate. You should be confident using Microsoft Office and comfortable learning new systems, with excellent written and spoken English and a genuine passion for hospitality. ⸻ The Ideal Candidate We’re looking for someone who is warm, professional and naturally enjoys creating great experiences for guests. You are organised, proactive and detail-oriented, with the confidence to build relationships and the commercial awareness to recognise opportunities to convert enquiries into bookings. You understand that every interaction reflects the Caffè Concerto brand and that exceptional service begins long before a guest arrives at one of our restaurants. ⸻ Why Join Caffè Concerto? Joining Caffè Concerto means becoming part of one of London’s most recognised hospitality brands, where every day brings new opportunities to create memorable experiences for our guests. You will work alongside a passionate team in a fast-paced and supportive environment, with opportunities to develop your career within reservations, events, hospitality sales and commercial operations while contributing to the continued growth of a premium restaurant group. Work Location: In person

Receptionist - Ambassadors Clubhouse Salary - up to £15.50 ph Schedule - Full Time Experience - Previous experience within a similar role Ambassadors ClubHouse are seeking a Receptionist to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Receptionist looking for a new role in an award winning, critically acclaimed group. The Restaurant Ambassadors Club House Named after the Sethis’ maternal grandfather, a former Indian Ambassador, the restaurant will take inspiration from his summer house in Dalhousie (formerly part of Punjab) and North India’s abandoned party mansions, as well as the founders’ own Punjabi heritage. The menu focuses on the cuisine of undivided Punjab. Culinary traditions and rare regional recipes will be showcased with a menu featuring classic papads, chaats & bitings, lesser-known kebabs cooked across the tandoor, sigri and tawa; curries cooked in cast-iron karahis and clay matkas, pilaus, biryanis, tandoor-roasted breads, and classic desserts. An all-day drinks list brings guests through lunch to dinner to late-night party, with a focus on tequila and mezcal cocktails blended with regional produce. Highlights include a selection of ‘Punjabi Margaritas’ all made with exotic north Indian fruits and citrus and paired with chaat masala spiced salts. Encapsulating the traditions of Punjab where hospitality and generosity are celebrated through the sharing of fine liquor in abundance. The dining room features a maximalist central bar with a gold dome, booth seating and counter dining while the lower ground floor will feature a drinking and dining space, alongside a DJ booth, open until late. The Position As Receptionist, you be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same. If you have experience in the following, then we want to hear from you: • Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom;, • Effectively managing reservations and walk-ins to maximise covers during service;, • Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.

Excited to be part of a new opening in London? La Nouvelle Garde is bringing its vibrant take on a modern French Brasserie to Chelsea with Brasserie Olivia. We're looking for high-energy talent to join the family! If you love a fast-paced "people-led" rush and want to be part of a legendary grand opening, join us on the floor, in the kitchen, pastry, or at the bar! 🔥 About La Nouvelle Garde We're redefining the classics! Serving generous, beautifully executed French dishes in lively, high-energy spaces. Our restaurants are fast-paced, people-led and never stuffy. Quality matters. Atmosphere matters. But above all, team spirit is at the heart of everything we do! What We're Offering • Average hourly salary: £16 hour (inclusive of Tronc), • We invest in our people, offering great career opportunities with new openings ahead!, • Full Time Contract Start date : As Soon As Possible Why It's Awesome to Join La Nouvelle Garde • GP service & EAP discount: because taking care of our teams matters as much as taking care of our guests: access to a virtual GP and confidential counselling, so you're supported on and off shift, • Everything is homemade; and when we say everything, we mean everything. We receive whole cuts of meat and entire fish, and everything is prepared in-house, the Nouvelle Garde way, • 100% of your staff meal covered during working hours, • 50% discount in all our brasseries to treat yourself, • Lucrative referral scheme More benefits to come Key Responsibilities 1. Flawless Experience: Create a flawless first and last impression, ensuring every guest's visit is a moment of pure joy from arrival to departure for our guests, 2. Flow & Floor Management: Master the reservations and floor plan with precision to guarantee a seamless service pace and optimal table rotation, 3. Team Synergy: Work closely with floor teams to orchestrate arrivals and relay guest feedback in real-time What We're Looking For • Several experiences in busy, fast-paced restaurants, capable of handling the pressure of the "rush", • A deep sense of service and a passion for making guests feel truly cared for and valued, • A calm, professional presence with strong organisational skills Nouvelle Garde is an equal opportunities employer, and we view diversity as a key strength of our business. Nouvelle Garde is committed to recruiting, recognising, and promoting all talent, regardless of gender, sexual orientation, religion, background, or disability. The more diverse our profiles, the better equipped our teams will be to carry out our mission: Boire et manger à la française. Please note: All applicants must hold a valid visa or the right to work in the UK.

Balthazar, found in the heart of Covent Garden’s theatre district, is an iconic brasserie known for its timeless elegance, exceptional cuisine, and unwavering commitment to providing an outstanding dining experience. Based on the original concept in New York, Balthazar offers a seamless blend of French-inspired dishes and classic hospitality. Our commitment to providing spectacular service is woven into the very fabric of Balthazar, where every visit is an invitation to indulge in the artistry of the delicious dishes and meticulously crafted cocktails. We are currently seeking a poised and customer-focused Receptionist to join our dynamic team. As a Receptionist, you will be the first point of contact for our guests, setting the tone for their experience at our restaurant. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be a welcoming presence at our beautiful restaurant. Key Responsibilities: • Greet and welcome guests with warmth and professionalism., • Manage reservations, ensuring accurate and efficient table assignments., • Open Table and/or Seven Rooms experience., • Coordinate with the service team to ensure a seamless dining experience., • Answer phone calls and inquiries, providing information and assistance., • Maintain the reception area, keeping it clean and organized., • Uphold the highest standards of service and guest satisfaction. Requirements: • Previous experience as a receptionist or host or Maitre D’ in a restaurant or hospitality setting., • Experience with either Open Table or Seven Rooms., • Excellent communication and interpersonal skills., • Strong organizational skills and attention to detail., • Ability to multitask in a fast-paced environment., • Positive and friendly demeanour. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces 2025 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it, here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history, one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION What's the Gig, you ask? Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will really help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drinks orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front of house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving peoples competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guest throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; • You will be highly competent with our booking system, • On occasion you may run the reception and bookings for the service, • You will support the events team with group reservations, • You will be crucial to the smooth success of our corporate events, • Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner., • When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service., • You will serve food and beverage in a professional manner, ensuring a high level of customer service, • Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • Host or hospitality reception / bookings management preferred but not essential, • Previous food and beverage service experience, restaurant or bar, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experiences, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and clients, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure, • Someone who really enjoys interacting with people, • Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £13.33 per hour as well as weekly Tronc service charge distribution. Other great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York. Founded by Robin Birley, our businesses are built on discretion, craftsmanship, and deeply personal service - delivered by teams who take pride in doing things properly. Our London portfolio includes 5 Hertford Street, Oswald’s, and Birley Bakery and Chocolate Shop in Chelsea. In 2025, we expanded internationally with the opening of Maxime’s, alongside a new Birley Bakery in New York City. We are currently seeking a Maître D to join our team in Loulou’s Nightclub at 5 Hertford Street. Why work with us as a Maître D? • Salary package up to £45,000 per annum, plus discretionary service charge, • 33 days' holiday, including bank holidays, • Private medical and dental insurance with BUPA, • Discounted gym membership and wellbeing benefits, • Employee Assistance Programme and retail discounts, • Cycle to Work scheme and eyecare vouchers, • £1,000 Recommend a Friend bonus, • Complimentary meals on duty, • And much more Working Hours: • 4 days per week (Wednesday- Saturday), • Evening shifts with 3am finish, • The club is closed on Sundays, Bank Holidays and throughout Christmas each year. What you will do: • Create a seamless and memorable member experience, anticipating needs and delivering an attentive and personalised service., • Manage reservations, table allocations, seating plans, and waitlists to maximise capacity, • Build strong relationships with members, maintaining guest preferences and profiles to enhance service., • Monitor guest satisfaction and resolve feedback or concerns professionally, working closely with the service and kitchen teams to ensure a smooth operation., • Maintain the highest standards of presentation, compliance, and hospitality, ensuring the restaurant and lounge areas reflect the club’s luxury standards. What are we looking for? • Previous experience in a Maitre d’ or similar role within a luxury hospitality or fine dining environment., • Strong leadership, communication, and guest relationship skills., • Highly organised, with the ability to multitask in a fast-paced setting., • Strong attention to detail, problem-solving ability, and knowledge of service standards and reservation systems. If you feel that you have the experience and skills to join us as Maître D at 5 Hertford Street then apply by forwarding your up-to-date CV together with a covering letter to the link below.

Incipio curates beautiful spaces with vibrant atmospheres for great times. Vibrancy: the state of being full of energy and life. We're looking for Host's to join our FOH team. Someone who knows that the guest experience starts before they've even sat down. Someone warm, confident and naturally engaging, who can make every guest feel like they've arrived somewhere special. Juno is a contemporary Italian restaurant and bar launching at Olympia, blending the ease of neighbourhood dining with the energy of a West London destination. Think seasonal plates, handmade pasta, Italian wines, spritzes, negronis and a warm, generous approach to hospitality. THE ROLE As a Host, you'll be the first and last impression of Juno, setting the tone from the moment guests walk through the door and making sure they leave wanting to come back. You'll be the face of the restaurant, creating a warm and welcoming atmosphere while keeping the flow of the restaurant running smoothly. From greeting regulars by name to managing reservations and helping guests find their perfect table, you'll make every interaction feel effortless and personal. WHAT YOU'LL BE GETTING UP TO Welcome every guest with warmth, energy and genuine enthusiasm from the moment they arrive. Create a brilliant first impression and set the tone for the entire guest experience. Manage the door, reservations and guest flow, keeping the restaurant running smoothly throughout service. Know the restaurant inside out, from the menu and drinks offering to the atmosphere, key tables and what's happening that day. Confidently answer guest questions and make recommendations, whether it's where to sit, what to order or what to expect. Build genuine relationships with guests and recognise regulars, creating a sense of familiarity and belonging. Work closely with the FOH, kitchen and management teams to ensure a seamless experience from arrival to departure. Keep an eye on the room and anticipate what guests and the wider team might need. Stay calm, organised and positive when the restaurant is busy, managing multiple requests without losing your personality. Support the wider team wherever needed and be willing to get stuck in during busy services. Handle guest feedback and queries with confidence, always looking for a positive solution. Ensure guests are looked after safely and that all required compliance and licensing standards are followed. Most importantly, bring the energy, personality and good vibes that make Juno feel like Juno. WHAT WE'RE LOOKING FOR A natural host who genuinely loves meeting people and making them feel welcome. Warm, confident and engaging, with a personality that naturally draws people in. Someone who thrives on being busy and enjoys being at the centre of the action. Highly organised with a great eye for detail and the ability to juggle multiple things at once. A great communicator who can make guests feel comfortable from their very first interaction. Someone who stays calm and positive under pressure and knows how to find a solution. A team player who enjoys supporting the wider restaurant and getting stuck in. Naturally curious about food, drinks and hospitality, with a willingness to keep learning. Someone who takes pride in creating exceptional guest experiences, even in the smallest interactions. Someone who brings their own personality while living the Incipio values. Above all, someone who loves people, great hospitality and the energy of a busy restaurant. BENEFITS + BEST BITS Tronc paid fairly and equally 60% of our management teams have been promoted internally Mental Maintenance: free therapy Referral Bonus when your friend passes probation Career support and opportunities to develop through our Career Pathway Company awards and regular team events Incipio FC + seasonal socials Incentive trips sponsored by our brand partners — think wine trips to Portugal and ski trips to France Enhanced Maternity, Paternity and Adoption leave 50% discount on food and drink across all Incipio venues Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Are you ready to embark on a journey of excellence in hospitality? Firmdale Hotels invites you to become an integral part of our esteemed team as a Receptionist at our Knightsbridge Hotel, where passion meets professionalism and every guest experience is crafted with care. Firmdale Hotels is renowned for its distinctive character, unparalleled service, and commitment to creating unforgettable guest experiences. With a collection of award-winning luxury boutique hotels in prime locations across London, New York, and beyond, we pride ourselves on delivering exceptional service and maintaining the highest standards of quality and style. As a Receptionist at Knightsbridge Hotel, you will serve as the face of hospitality, embodying warmth, professionalism, and a dedication to excellence. Responsibilities: • Greeting guests with a genuine smile and providing a warm welcome upon arrival., • Efficiently managing check-ins and check-outs, ensuring a seamless and pleasant experience for our guests., • Handling guest inquiries, requests, and reservations with promptness and efficiency., • Maintaining a tidy and organised reception area, contributing to the overall ambiance of the hotel., • Collaborating closely with colleagues across departments to deliver exceptional service and exceed guest expectations., • Demonstrating a keen eye for detail and a passion for creating memorable moments for our guests., • Upholding the highest standards of presentation and professionalism, reflecting the luxury and sophistication of Knightsbridge Hotel. What you Need: • A positive attitude and a genuine passion for hospitality., • Exceptional communication and interpersonal skills, with the ability to engage guests and colleagues alike., • Strong organisational skills and attention to detail, ensuring accuracy and efficiency in all tasks., • The ability to thrive in a fast-paced environment and work effectively as part of a dynamic team., • Dedication to providing personalised service and anticipating the needs of our discerning guests., • Impeccable grooming and presentation. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Set on the leafy, tree-lined Beaufort Gardens, Knightsbridge Hotel is part of our Townhouse Collection, a small portfolio of design-led luxury hotels in some of London's most sought-after addresses. With 44 beautifully appointed rooms and suites, each designed with Kit Kemp's characteristic flair for colour, pattern and craft, the hotel combines an intimate atmosphere with a truly exceptional location. Nestled in the heart of one of London's most prestigious neighbourhoods, moments from Harrods and the boutiques of Sloane Street, the hotel sits at the very centre of London's luxury world. This is a place where attention to detail defines everything, and the people who work here take genuine pride in what they do. We're looking for people who bring that same care and commitment to their work, and who love creating experiences that guests never forget. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • Best Boutique Hotels in London, The Times, 2026 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

The Restaurant Gymkhana is inspired by the elite clubs of India where members of high society socialise, eat, drink, celebrate and play sport. The Gymkhana menus take influence from the breadth of India, focusing on tandoori-grilled specialties, classic regional curries, biryanis and chaat-style sharing plates. The flavours are bold, rooted in tradition and richly layered with spices. The bars at Gymkhana specialise in a collection of Club Cocktails, which showcase the finest Indian ingredients and flavour combinations, offering a modern Indian interpretation on renowned classics. Above the restaurant is 42, Gymkhana’s intimate cocktail lounge. Gymkhana received its second Michelin Star in 2024, a decade after the first Star and winning Best Restaurant at the National Restaurant Awards and BMW Square Meal Restaurant of the Year. Bar 42 A cocktail lounge, located at 42 Albemarle Street – where Gymkhana also resides. Guests enter through the door neighbouring Gymkhana. The drinks at 42 include house cocktails made with carefully sourced Indian ingredients and flavours, as well as a selection of elevated seasonal classics. The Position We're looking for an experienced Hostess to ensure a welcoming, engaging first impression and deliver an outstanding guest experience. This role will be primarily based at 42 Cocktail Lounge as well as Gymkhana Reception. You will be delivering Michelin Star standards and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you: • Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom, • Managing reservations and walk-ins efficiently to optimise service capacity and ensure smooth flow, • Responsible for managing the door and handling bookings for 42 and Gymkhana, • Handling face to face, telephone and email queries in a polite, professional and diplomatic manner., • Experience working with SevenRooms (preferred);

Join our dynamic team at Firmdale Hotels and embark on a journey with us at the prestigious Charlotte Street Hotel. We're seeking a vibrant Reservations Agent to elevate our guest experience to new heights. If you're a confident communicator with a passion for impeccable service, this role is tailor-made for you. At Firmdale Hotels, we pride ourselves on delivering exceptional service, and as a Reservations Agent, you'll play a pivotal role in upholding our reputation. Working alongside our esteemed front office team, you'll be the first point of contact for guests, ensuring every interaction is infused with warmth and professionalism. Responsibilities: • Be the face of our hotel by providing personalised service to guests, exceeding their expectations at every touchpoint., • Master all aspects of our hotel rooms and facilities, enabling you to confidently advise guests and external agents on rates and packages., • Thrive in a collaborative environment, contributing your energy and expertise to our cohesive team., • Demonstrate meticulous attention to detail in managing reservations, ensuring accuracy and efficiency., • Engage with guests and colleagues with clarity and warmth, creating a welcoming atmosphere for all. What you Need: • Previous experience as in reservation required, • A keen willingness to collaborate and support your colleagues., • Dedication to delivering exceptional service with a smile., • Reflect our commitment to excellence through your professional appearance., • A meticulous approach to your work, ensuring nothing slips through the cracks., • Experience using Opera system, • Bring your passion for hospitality to work every day, energising those around you. What We Offer: • Hourly rate of £15.50 - £17.00 per hour inclusive of service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you are ready to embark on an exciting journey with Firmdale Hotels and contribute to our tradition of excellence in hospitality, we'd love to hear from you! Apply now to join our passionate team and be part of something extraordinary. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. *In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Reception Manager We're looking for an experienced and charismatic Reception Manager to lead our reception team (multi sites South Kensington, Battersea and Richmond) and ensure every guest enjoys a seamless, personalised experience. You will be the first and last point of contact for our guests, setting the tone for their visit and leaving a lasting impression. About the role • Lead, train, and inspire the reception team, • Manage reservations, enquiries, VIPs, and guest flow, • Build strong relationships with guests, ensuring memorable experiences, • Support wider restaurant operations during peak periods, • Maintain accurate reservation systems and procedures About You • Minimum 4 years' experience in a similar role in a fast-paced environment, • Confident using SevenRooms and/or OpenTable, • Passionate about hospitality with excellent service standards and attention to detail, • Strong leadership, mentoring, and delegation skills, • Flexible, team-oriented, and resilient under pressure Be part of our team Here at Brindisa, our food is homely and authentic, with flavour always being the key factor. Above all, our food is about sharing. We celebrate the culture and dining experience of small plates. We have a direct relationship with all our suppliers, bringing their ethos and quality to the table. We offer: • 28-day holiday, • 35% discounts in our restaurants and our retail offerings, • childcare vouchers, • cycle to work scheme, • Refer a friend reward, • opportunity to progress within the business across our sites, • opportunity for trips to Spain to meet our producers

Receptionist | Fundamental Hospitality | London Join One of London’s Leading Luxury Hospitality Groups Fundamental Hospitality is looking for a confident and guest-focused Receptionist to join our growing London team. Home to internationally renowned dining concepts including Gaia, La Maison Ani, and Shanghai Me, Fundamental Hospitality is recognised for delivering exceptional dining experiences, elevated service, and world-class hospitality. This is an exciting opportunity for a hospitality professional who thrives in luxury environments and is passionate about creating memorable first impressions. The Role Working closely with management and front of house teams, you will play a key role in managing reservations, coordinating guest flow, and ensuring every interaction reflects the elegance and high standards of the Fundamental Hospitality brand. What We Offer • Salary from £15.45 to £16.50 per hour + tips, • Career progression opportunities within a globally expanding hospitality group, • The opportunity to work across internationally recognised luxury brands, • Staff meals and employee dining discounts What We’re Looking For • Previous Receptionist experience within luxury restaurants, five-star hotels, or premium hospitality venues, • Exceptional communication and guest engagement skills, • Strong organisational skills and attention to detail, • Professional presentation and confident, welcoming personality, • Ability to remain calm and efficient in a fast-paced environment, • Passion for luxury hospitality and delivering outstanding guest experiences, • Fluent English: additional languages are an advantage Apply today and become part of the Fundamental Hospitality London team.

Assistant Restaurant Manager – CÉ LA VI London Salary: £48,000 per annum | 45-hour contract | Full-time | On-site CÉ LA VI London is looking for an experienced Assistant Restaurant Manager to join our leadership team.Located in Paddington Square, CÉ LA VI brings together elevated Modern Asian dining, world-class views, high-energy hospitality, and lifestyle-led entertainment. We are looking for a confident floor leader who can support the Restaurant Manager and senior management team in delivering a polished, consistent, and memorable guest experience.The successful candidate will be hands-on, service-focused, commercially aware, and comfortable leading a busy front-of-house team in a premium restaurant environment. Key Responsibilities • Support the day-to-day running of the restaurant floor., • Lead, coach, and motivate the front-of-house team during service., • Maintain high standards of service, presentation, cleanliness, and guest care., • Ensure smooth communication between restaurant, bar, kitchen, reception, and management., • Handle guest feedback professionally and resolve issues with confidence., • Support opening and closing procedures, briefings, table management, and shift organisation., • Assist with training, onboarding, and team development., • Drive standards, upselling, guest satisfaction, and overall service consistency., • Ensure compliance with health, safety, hygiene, and company procedures. The Ideal Candidate • Previous experience as an Assistant Restaurant Manager, Supervisor, Floor Manager, or similar role., • Background in premium restaurants, luxury hospitality, high-volume venues, or lifestyle-led concepts., • Strong leadership skills with the ability to remain calm under pressure., • Excellent communication and guest relations skills., • Strong understanding of restaurant operations, service standards, reservations, and team management., • Confident, well-presented, organised, and proactive., • Flexible to work evenings, weekends, and key business periods., • Right to work in the UK. This is an exciting opportunity for someone who wants to grow within a dynamic international hospitality brand and be part of one of London’s most distinctive restaurant destinations. Apply now to join CÉ LA VI London.

Join Our Team at Travelodge London Covent Garden’s —Night Team Member (Full Time ) We are looking for a reliable and flexible Part-Time Night Reception Team Member to join our hotel team. This is a varied night role combining reception duties, bar service during late hours, and early-morning breakfast preparation.You will be responsible for delivering excellent guest service overnight while ensuring the smooth and safe running of the hotel. This role is ideal for someone with previous experience in a kitchen, bar, café, or hospitality setting and who is fully flexible to work across a variety of shifts, including mornings, evenings, weekends, and holidays. Key Responsibilities • Welcoming and assisting guests with late-night check-ins and early-morning check-outs, • Managing reservations, guest accounts, and payments using the hotel system, • Operating the hotel bar during night hours until closing time, serving drinks responsibly, • Handling cash and card transactions accurately, • Providing friendly and professional customer service at all times, • Carrying out night audits and basic administrative tasks, • Monitoring hotel security and conducting regular safety checks, • Preparing breakfast items in the early morning (set-up, basic food preparation, and service area readiness), • Ensuring bar, reception, and breakfast areas are kept clean and presentable, • Preparing handover notes for the morning team What We’re Looking For • Strong customer service and communication skills, • A responsible and trustworthy approach to working night shifts, • Ability to work independently and manage multiple tasks, • Previous experience in hospitality, bar work, or reception is desirable but not essential, • Basic IT skills; training will be provided, • Flexibility to work nights, weekends, and holidays What we offer: • A fun, friendly team environment with a family feel, • 50% discount on rooms, plus food and drink discounts, • Friends and family discounts, • £50 Travelodge voucher for each work anniversary, • Pension scheme totalling 8% (including 3% employer contribution), • Discounts with high street retailers and mobile phone providers such as Vodafone, • Opportunities to progress into management through our Aspire Programme, • Team incentive schemes to earn even more, • Regular rewards and recognition including FAB Fridays and Housekeeping Heroes If you’re an experienced hospitality professional who’s fully flexible and ready for a new opportunity, click Apply Now — we’d love to welcome you to the Travelodge team!

About OMA. OMA + AGORA opened in April 2024 in the heart of London’s thriving Borough Market. Two restaurants in one building, where OMA is inspired by the fishing villages and shores of the Greek isles and further Levant, and AGORA is inspired by the energy of Athens’s markets and streets. It is the latest project by dcco.[ SMOKESTAK, manteca ]. OMA is driven by a passion for showcasing the best of British produce. We work with the most inspiring, sustainability-driven suppliers throughout every aspect of our restaurant. We are proud to be an independent business grounded in a purely hospitality background, and we've had a brilliant first year - being awarded a first star and Opening of the Year 2025 [ Great Britain and Northern Ireland ] by Michelin, and ranked sixth at the National Restaurant Awards 2025. About the role. We are looking for an enthusiastic receptionist with a genuine passion for hospitality and a desire to make every guest feel welcome. The ideal candidate will have great communication and organisational skills with the ability to maximise space with great problem-solving skills and know how to keep cool under pressure. Experience using Seven Rooms is preferable but not essential. Responsibilities. • Manage all reservations, both via the general inbox and phone, in a professional and warm manner., • Facilitate a positive guest experience by being an ambassador for our brand, and welcoming first point of contact for all., • Manage stationery orders and storage of stock., • Work with the kitchen team to finalise menus for regular service and special events., • Support with booking in large groups and events., • Plan and manage floor plans to support a smooth flow of service and the functioning of our front of house team. Requirements. • Previous experience in a similar environment desirable by not essential., • Knowledge of Seven Rooms preferable., • Exceptional written and verbal communication skills. We do not prioritise English native speakers, but as we are a London-based restaurant we do expect a strong command of the language in order to best interact with our team and guests., • Knowledge of basic computer software such as Microsoft 360 and Google Suite. We offer. • £1,000 every annual employment anniversary, • Monthly bonuses for top performers, • 50% staff discount on meals at each of our restaurants., • Cycle-to-work scheme, • Cost price wine through our suppliers., • International trips for top performers., • In-house training dedicated to your personal development., • Staff trip programme to meet farms, fish markets and vineyards., • We offer qualifications, including, WSET, health and safety, food training., • Company donations to charities our staff feel are close to home., • Whole team staff parties., • Wholesome staff meals, end of service drinks.

Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As a Receptionist at ROE, you will be responsible for providing a warm, friendly, and efficient welcome to all guests, ensuring they have a smooth and enjoyable experience from arrival to departure. This role involves managing reservations, assisting with guest inquiries, and supporting the front-of-house team to maximize guest satisfaction and table occupancy. Key responsibilities: • Greet guests with a warm and professional demeanour, ensuring a positive first impression., • Manage reservations, seating arrangements, and guest flow to optimize the dining experience., • Handle phone and email inquiries, providing accurate information and assisting with bookings., • Work closely with the front-of-house and management team to ensure seamless service., • Maintain an organized and efficient reception area., • Assist with special requests and accommodate guest needs whenever possible. About you: • Previous experience as a Receptionist or Host in a high-quality hospitality environment., • Exceptional customer service and communication skills., • Strong organizational skills and attention to detail., • Ability to multitask and remain calm under pressure., • A team player with a positive and proactive attitude., • Proficient in utilizing the Seven Rooms booking system. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Looking for a part time receptionist to join our team at Santo Mare Restaurant in the heart of Marylebone. A restaurant receptionist greets guests, manages reservations, and ensures a positive dining experience. You will be the first point of contact, handling inquiries, coordinating seating arrangements, and providing information about the restaurant. This role is crucial for creating a welcoming atmosphere and maintaining smooth restaurant operations. Part time position, mostly evenings, start immediately . Salary £15 per hour You need to have experiences. Contact me if you think you are the right candidate for the position

Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Host Door Person, you are the first and last impression of the restaurant — a key figure in setting the tone for every guest’s experience. Positioned at the entrance, you will deliver a warm, confident, and polished welcome while maintaining organisation and flow at the door. This role combines the presence and awareness of a traditional doorman with the engagement and guest focus of a host. You will actively greet and engage guests on arrival, manage queues calmly during busy service periods, and ensure the entrance remains inviting, organised, and reflective of the restaurant’s standards. Working closely with the reception and front-of-house teams, you will help coordinate reservations, walk-ins, and wait times to create a seamless and positive arrival experience. Key responsibilities: • Welcome all guests with warmth, professionalism, and genuine hospitality, setting the tone for their dining experience., • Manage guest flow at the entrance, maintaining calm and organised queues during peak service times., • Engage confidently with guests, confirming reservations and directing them appropriately to the host stand or waiting area., • Communicate clearly with the reception team regarding bookings, walk-ins, wait times, and table readiness., • Maintain a visible and reassuring presence at the door at all times., • Ensure the entrance area remains clean, orderly, and aligned with the restaurant’s brand and ambience., • Handle guest queries or concerns politely and efficiently, escalating when necessary., • Monitor capacity levels and support the team in managing busy services professionally., • Assist with departures, thanking guests warmly and inviting them to return. About you: • Previous experience in a high-quality restaurant or hospitality environment in a guest-facing role., • Naturally polite, engaging, and confident when interacting with guests., • Excellent communication and interpersonal skills., • Calm and composed under pressure, with the ability to manage queues while maintaining a welcoming atmosphere., • Impeccable personal presentation aligned with premium hospitality standards., • Observant, proactive, and attentive to detail., • A supportive team player who works closely with reception and front-of-house colleagues., • Passionate about delivering an exceptional first impression and creating a positive dining experience from the moment guests arrive. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Bacchanalia, situated in Berkley Square in Mayfair, is a culinary haven celebrated for its avant-garde approach to gastronomy, elegant ambiance, and commitment to culinary mastery. As a beacon of innovative dining, Bacchanalia offers a curated experience that fuses creativity with timeless elegance that is inspired by the ancient Greco-Roman feasts of old. Walking inside transports you to another world as you are surrounded by dazzling statues designed by Damien Hirst, as well as 2,000-year-old pieces. We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant. Key Responsibilities: • Oversee the day-to-day operations of the dining area, ensuring high service standards., • Supervise and mentor waitstaff, providing guidance to maintain a positive work environment., • Handle guest inquiries and concerns with professionalism and prompt resolution., • Collaborate with the management team to organize and execute private events and functions., • Assist in training and development programs for front-of-house staff., • Monitor reservation systems and seating arrangements to optimize guest flow., • Contribute to maintaining a positive and inclusive atmosphere for both guests and staff. Requirements: • Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry., • Strong organizational, communication, and interpersonal skills., • Exceptional problem-solving abilities and a proactive approach to operational challenges., • Ability to work in a fast-paced environment and manage multiple tasks efficiently., • Familiarity with reservation systems and basic administrative tasks. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged

We're looking for a Host Hostess to be remembered for creating great experiences. If you are charismatic, love interacting with guests, and passionate about what you do, then we want you to be our next Host Hostess! Join our team and build a career by taking advantage of our learning and development opportunities. EPIC PERKS: • Flexible working hours available, • Share of service charge, • 50% discount for you + 5 friends at any of our venues!, • Your birthday lunch is on us, • Generous employee referral scheme - work with your friends!, • Money off your shopping at many high street stores, • Apprenticeship schemes to learn while you work, • Access to Wagestream for better money management, • Access to the award winning Hospitality Action Charity, offering an Employee Assistance Program, • Group wide Learning and Development opportunities WHAT YOU'LL NEED • 6 months+ experience in a similar high-end venue as Host Hostess or floor staff, • Spotless communication skills and natural guest interaction, • (Ideally)Knowledge of reservation platform such as Open Table and Collins, • Ability to manage seating arrangements, • Immaculate presentation WORK SOMEWHERE EPIC We are a London-based hospitality group of brave, bold and beautiful venues and sport bars. We're growing bigger, and we have lots of opportunities for you to progress with us. Join us and live by our EPIC values of Excellence, Passion, Integrity and Challenge. ETM are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. The hourly rate shown is the addition of base rate and service charge, which is distributed to all staff through a Tronc Point system. We cannot guarantee an exact amount, but it is an historical estimate. If you are interested in being our new Host Hostess please click apply!

Senior Receptionist - Ambassadors Clubhouse Salary - up to £17 ph Schedule - Full Time Experience - Previous experience within a similar role within a large quality restaurant Ambassadors ClubHouse are seeking a Senior Receptionist to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Senior Receptionist looking for a new role in an award winning, critically acclaimed group. The Restaurant Ambassadors Club House Named after the Sethis’ maternal grandfather, a former Indian Ambassador, the restaurant will take inspiration from his summer house in Dalhousie (formerly part of Punjab) and North India’s abandoned party mansions, as well as the founders’ own Punjabi heritage. The menu focuses on the cuisine of undivided Punjab. Culinary traditions and rare regional recipes will be showcased with a menu featuring classic papads, chaats & bitings, lesser-known kebabs cooked across the tandoor, sigri and tawa; curries cooked in cast-iron karahis and clay matkas, pilaus, biryanis, tandoor-roasted breads, and classic desserts. An all-day drinks list brings guests through lunch to dinner to late-night party, with a focus on tequila and mezcal cocktails blended with regional produce. Highlights include a selection of ‘Punjabi Margaritas’ all made with exotic north Indian fruits and citrus and paired with chaat masala spiced salts. Encapsulating the traditions of Punjab where hospitality and generosity are celebrated through the sharing of fine liquor in abundance. The dining room features a maximalist central bar with a gold dome, booth seating and counter dining while the lower ground floor will feature a drinking and dining space, alongside a DJ booth, open until late. Ambassadors Clubhouse is the UK’s first Punjabi restaurant to hold a Michelin star. The Position As Senior Receptionist, you be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same. If you have experience in the following, then we want to hear from you: • Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom;, • Effectively managing reservations and walk-ins to maximise covers during service;, • Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.

Luciano by Gino D’Acampo London is seeking an experienced reservations and reception supervisor to manage the full guest journey, from booking through to departure. Key responsibilities include: • Managing daily reservations and bookings., • Coordinating events and supporting the smooth operation of the reception desk., • Welcoming guests and delivering a professional, polite service., • Handling a busy reception environment while maximising seating capacity. The successful candidate will have: • Experience in reservations, reception or a similar hospitality role., • Excellent communication and organisational skills., • A good command of English., • A positive attitude and courteous manner., • The ability to remain organised and efficient in a busy environment.

Labour Base & Attache London is seeking an exceptional, highly organised and commercially minded Personal Assistant to the CEO to provide high-level executive, operational and personal support. This is a high-trust position suited to an experienced Executive Assistant who is comfortable operating in a fast-paced, entrepreneurial environment and acting as a key extension of the CEO. The successful candidate will be proactive, discreet, commercially aware and capable of managing multiple priorities with minimal supervision. The role will extend beyond traditional diary and administrative support. You will be closely involved in business operations, strategic projects, client and candidate relationships, recruitment activity, lifestyle management and day-to-day execution of the CEO's priorities. You will need excellent judgement, strong communication skills and the ability to anticipate what is required before being asked. Key Responsibilities Executive & Business Support • Act as a trusted right hand to the CEO, managing priorities and ensuring key actions are followed through., • Manage and coordinate the CEO's diary, meetings, appointments and commitments., • Prepare agendas, briefing notes, documents and presentations for meetings., • Attend meetings where appropriate, take accurate notes and ensure actions are followed up., • Manage confidential correspondence and communications on behalf of the CEO., • Coordinate internal and external stakeholders to ensure the CEO's priorities are delivered efficiently., • Monitor deadlines, commitments and outstanding actions across multiple areas of the business., • Help the CEO maintain structure, organisation and momentum across a busy schedule. Business Operations & Projects • Support the CEO with strategic and operational projects from conception through to completion., • Take ownership of specific projects and initiatives, coordinating stakeholders and ensuring deadlines are met., • Conduct research, prepare reports and collate information to support business decisions., • Assist with the implementation of new processes, systems and business initiatives., • Identify opportunities to improve efficiency and proactively resolve operational issues., • Work closely with internal teams to ensure projects and priorities remain on track., • Prepare regular updates on project progress, outstanding actions and key priorities. Client, Candidate & Relationship Management • Support the CEO in managing key client and business relationships., • Maintain a high standard of communication with clients, candidates, partners and other stakeholders., • Coordinate meetings, introductions, interviews and follow-up communications., • Assist with recruitment processes, including candidate coordination, interview scheduling and communication., • Maintain accurate records and ensure important relationship and recruitment information is organised and accessible., • Represent the CEO and the businesses professionally when communicating with external stakeholders., • Build strong working relationships across the wider network of clients, candidates and business contacts. Personal & Lifestyle Management • Manage a range of personal and lifestyle requirements for the CEO with complete discretion and professionalism., • Coordinate personal appointments, reservations, travel arrangements and events., • Arrange personal errands, purchases, deliveries and household or lifestyle requirements., • Research and organise restaurants, hotels, experiences, events and other personal arrangements., • Manage personal schedules alongside professional commitments., • Anticipate personal requirements and proactively resolve issues before they become a concern., • Be flexible when occasional out-of-hours support is required. Travel & Events • Organise domestic and international travel, including flights, accommodation, transfers and itineraries., • Coordinate business trips, meetings and events involving the CEO and key stakeholders., • Ensure all travel arrangements are seamless, well planned and appropriately documented., • Assist with the organisation of dinners, networking events, client meetings and other engagements. The Ideal Candidate We are looking for an experienced Executive Assistant or Personal Assistant who is accustomed to supporting a senior executive, founder, entrepreneur or CEO. You will be someone who: • Is exceptionally organised and able to manage competing priorities., • Is proactive and naturally anticipates the needs of the person they support., • Has excellent attention to detail without losing sight of the bigger picture., • Is commercially aware and interested in how a business operates., • Is confident dealing with senior clients, candidates and external stakeholders., • Can work independently and make sensible decisions without constant direction., • Is comfortable managing both professional and personal responsibilities., • Has excellent written and verbal communication skills., • Is discreet, trustworthy and understands the importance of confidentiality., • Is calm under pressure and able to operate effectively in a fast-moving environment., • Has a strong sense of ownership and takes pride in getting things done., • Is polished, personable and represents the CEO and company professionally. Essential Experience & Skills • Proven experience as an Executive Assistant, Personal Assistant, Chief of Staff Assistant or similar senior support role., • Experience supporting a CEO, founder, entrepreneur, senior executive or high-profile individual., • Strong diary, calendar and organisational management skills., • Experience coordinating complex projects and multiple stakeholders., • Excellent written and verbal communication., • Strong proficiency with Microsoft Office / Google Workspace and modern business technology., • Excellent research, organisation and problem-solving abilities., • Experience handling confidential and sensitive information., • Ability to manage both business and personal responsibilities with professionalism., • Strong relationship-management skills. Desirable • Experience within recruitment, professional services, hospitality, luxury, property or another client-focused environment., • Experience supporting an entrepreneurial or rapidly growing business., • Existing experience coordinating recruitment processes or candidate relationships., • Strong London knowledge and an established network of trusted suppliers, venues and services., • Experience with international travel and complex itineraries., • Full UK driving licence would be advantageous. What We Offer This is an opportunity to work directly alongside the CEO in a varied and highly trusted position with significant exposure to the commercial and operational side of the business. The successful candidate will have the opportunity to: • Work closely with senior leadership and gain broad commercial exposure., • Take ownership of meaningful business projects., • Develop strong relationships with clients, candidates and senior stakeholders., • Work within a dynamic and entrepreneurial environment., • Play a key role in supporting the continued growth of Labour Base & Attache London. Confidentiality & Discretion Given the nature of the position, the successful candidate will have access to confidential business, client, candidate and personal information. Absolute discretion, integrity and professionalism are essential. How to Apply If you are an experienced Executive Assistant or Personal Assistant who thrives in a fast-paced environment, enjoys taking ownership and is looking for a position where no two days are the same, we would like to hear from you. Please submit your CV along with a brief covering note outlining your relevant experience and why you would be well suited to supporting the CEO of Labour Base & Attache London.

Listening Room is currently in the process of being rebranded and transformed into a standalone late-night venue. We are looking for a commercially driven and well-connected Nightlife & Venue Manager to play a key role in shaping the new concept, leading its launch and managing its ongoing development. This is not a traditional restaurant management role. We need someone who understands London nightlife, music, guest-list culture and premium hospitality, and who can build Listening Room into a recognised destination. Key responsibilities: Help shape and launch the newly rebranded late-night concept. Lead the day-to-day operation and continued development of the venue. Develop the Friday and Saturday programme with resident DJs, guest DJs, promoters and creative partners. Build a strong network of guests within London’s music, fashion, hospitality and creative communities. Manage guest lists, table reservations, VIP relationships and the door policy. Deliver agreed revenue, spend-per-head, table and event-performance targets. Lead the bar, floor, host, security and technical teams during service. Maintain high standards of hospitality, safety, licensing and compliance. Work closely with the marketing and events teams to build awareness and demand. Monitor performance and provide weekly commercial and operational reports. The ideal candidate will have: Management experience within a premium late-night bar, nightclub, members’ club or music venue. A strong and relevant London nightlife network. Experience working with DJs, promoters, artists and event partners. Strong commercial awareness and a proven ability to grow revenue. Excellent leadership and guest-management skills. A hands-on approach and availability to work late nights and weekends. A Personal Licence.

About the role We are building a new kind of hospitality space in Hackney. A curated kitchen and bar programme where chefs, bartenders and collaborators take over the space for short residencies, events and experiences. The concept is designed to constantly evolve, with a changing calendar of pop ups, dinners, tastings, private hires and social events. We are looking for a full-time Manager to help bring this space to life day to day. This is not a traditional restaurant management role. We need someone who is equally comfortable running service, managing a bar, coordinating events, hosting guests and helping shape a fast-moving programme. The right person will love hospitality, have strong operational instincts, and be excited by the idea of working in a venue where things are always changing. This role will be central to the identity of the space. Over time, we want guests to come back not only because of the residencies and events we programme, but because of the team, the atmosphere and the experience we create every week. About the space The venue is an intimate, industrial kitchen and bar in Mare Street, with a large open kitchen and counter seating at its heart. It is designed as a platform for rotating chefs, drinks-led experiences and social hospitality. The space is curated and operated by us. While the concepts may change, the guest experience, standards and overall feel of the venue remain consistent. The Manager will play a key role in protecting that consistency while helping the programme feel fresh, exciting and well executed. What you’ll be responsible for Programming and coordination • Manage the operational logistics of each residency, event or takeover from set-up to breakdown, • Coordinate arrivals, check-ins, handovers and transitions between guest chefs or collaborators, • Support the execution of the venue calendar and ensure each event is properly prepared, • Work closely with founders and collaborators to make sure concepts are launch-ready, • Help spot operational risks early and solve problems before they affect service Venue and bar operations • Oversee the day-to-day running of the venue and ensure the space is consistently set up to a high standard, • Develop, manage and continuously improve the drinks offering of the space, • Oversee bar operations, stock ordering, supplier coordination and inventory management, • Lead service during event and residency nights, setting the tone for the floor and ensuring strong execution throughout, • Take ownership of team leadership on shift, creating clear communication, strong standards and a positive service culture, • Help build and shape a small but high-performing team around the space as it grows, • Create a strong team culture centred around hospitality, accountability and adaptability, • Maintain high standards of cleanliness, readiness and compliance across the venue Guest experience and commercial delivery • Manage reservations and set up events in booking systems, • Handle private hire enquiries and support conversion where relevant, • Act as host on the floor, helping create a warm, confident and memorable guest experience, • Ensure consistency in service and atmosphere across very different concepts and residencies, • Support post-event reviews by helping assess performance, guest feedback and operational learnings Sales and cost performance • Take ownership of the venue’s day-to-day commercial performance, • Help drive sales during events through strong floor leadership, upselling and service flow, • Manage labour deployment in line with expected demand and venue targets, • Monitor stock usage, wastage and ordering to maintain tight cost control, • Track performance across sales, labour and gross margin, and flag opportunities for improvement, • Support post-event reviews with a clear view on what performed well commercially and operationally Marketing and content coordination • Coordinate photoshoots and content capture around key events and launches, • Support social media, newsletters and website updates, either directly or in coordination with external support, • Help bring ideas for events, collaborations and guest engagement, • Contribute creatively to how the space is presented and experienced What we’re looking for We are looking for someone with a mix of bar, service and events experience, who is excited by the idea of helping build something new. You likely have: • Experience managing services in a hospitality venue, • Experience managing or running a bar, • Experience coordinating or delivering events, private hires, pop ups or activations, • Confidence leading a team and running a floor, • Strong organisational skills and attention to detail, • Good commercial instincts and an understanding of how service quality drives repeat business, • A calm, solutions-focused approach in a fast-paced environment We think you’ll thrive if you are: • Energised by a constantly evolving environment, • Comfortable switching between planning, service and admin, • A strong host who genuinely enjoys people, • Interested in food, drinks and hospitality culture, • Full of ideas and excited to contribute creatively, • Able to maintain consistency even when the concept changes week to week, • Motivated by building a venue with real personality and community around it Ideal profile This role could suit someone who has worked as: • a Bar Manager looking for broader ownership, • an Events Manager with strong hospitality operations experience, • a Venue Manager from an independent restaurant, wine bar or creative hospitality concept, • an Assistant General Manager ready to step into a more entrepreneurial and varied role Other details • Full-time role based in Mare Street, East London, • Evening and weekend availability required, • Salary dependent on experience, • Opportunity to help shape a new hospitality concept from the ground up, • Target start date: April 28th About us We’re the team behind Crudo and Tiny Wine, two independent hospitality concepts we’ve built in London over the past few years. Crudo opened in 2019 and has grown into a group of restaurants built around modern Latin American food, strong atmosphere and warm, energetic service. Tiny Wine came out of our love for smaller, more intimate drinking spaces, with a big focus on personality, curation and creating a place people genuinely want to spend time in. A big part of what we’ve learnt through both brands is that people come back for more than just the food or drinks. They come back for the feeling of the place, the team behind it, and the sense that something thoughtful is being built. Studio 3 is the next step in that. It gives us the opportunity to create a more flexible space built around a changing programme of chefs, drinks, events and collaborations. A space that can evolve constantly, while still being run with a clear point of view and strong operational standards. We’re excited by the idea of building something that feels social, current and full of life. Somewhere guests want to return to regularly, and somewhere chefs and collaborators are genuinely excited to be part of.

LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at Clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces 2025 & 2026 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it, here's what our colleagues have to say about us: *“You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.”* *“From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.”* *“Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.”* CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - Will it deliver an amazing experience? We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Will it leave a lasting impression? Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION What's the Gig, you ask? As a Guest Relations Assistant, you will be at the forefront of delivering an exceptional guest experience, providing a warm, seamless, and professional service from first impression through to departure and feedback. You will support the reservations function by assisting with guest arrivals, in-venue interactions, and the wider group reservations process, including managing inboxes and phone lines to the highest standards of hospitality. Working closely with the Guest Relations Manager and operations teams, you will play a key role in creating efficient, personalised, and memorable experiences for every guest at Clays. This role is based out of our Soho venue. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; Guest Experience & Communication • Guest Check-In & Arrivals (Soho): Welcome guests, manage arrivals efficiently, and ensure a smooth check-in process with a friendly and professional approach., • Phones & Inbox (Group): Answer incoming calls and assist with reservations and guest queries in a timely, polished manner. Support inbox management as required., • Guest Interaction: Act as a knowledgeable and approachable point of contact for guests, providing information on bookings, menus, and venue offerings., • Issue Resolution: Handle guest queries and minor complaints confidently, escalating where necessary, while ensuring a positive outcome. Reservations & Systems Support • SevenRooms Management: Observe booking flows and patterns, finding opportunities to optimise the booking flow., • Reservations Assistance: Support booking management, including amendments and confirmations, and ensure the diary is up to date. Operations Support • Cloakroom Management: Oversee the day-to-day running of the cloakroom, ensuring items are stored securely and returned efficiently to guests., • Daily Preparation: Assist with guest journey preparation, including wristbands, gaming coins, QR codes and other venue-specific requirements., • Event & Service Support: Provide hands-on support during busy services and events, particularly during guest arrivals and peak times., • Soho Support: Assist with venue-specific tasks such as lost property handling and general guest logistics., • Issue Resolution: responding to guest complaints or feedback through the use of 125 alongside the operations teams. SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • Previous experience in a customer-facing or hospitality role preferred, • Strong communication skills, both written and verbal, with a friendly and professional manner, • Excellent attention to detail and organisational skills, • Comfortable using reservation and CRM systems (e.g., SevenRooms, Salesforce, 125 Feedback), • Ability to multitask and remain calm under pressure in a fast-paced environment, • Polite, approachable, and guest-focused, with a passion for delivering amazing experiences, • Reliable, punctual, and flexible with working hours, including evenings and weekends, • A team player who builds positive relationships with colleagues and contributes to a supportive working environment WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. Our great benefits include: • Competitive base pay rate of £13.33 per hour., • Service Charge: weekly service charge paid as Tronc., • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment!

This is a temporary cover position from 25/08 to 06/09. We are looking for a waiter/waitress with bartending experience. Responsibilities: Welcoming customers and seating them at their tables. Taking food and drink orders. Checking and managing reservations. Keeping the restaurant clean and tidy. Preparing drinks from our small drinks menu. Answering phone calls for takeaway orders and customer enquiries.

We are looking for a friendly, energetic, and customer-focused Waiter/Front of House Associate to join our team. The ideal candidate will be responsible for greeting guests, taking orders, serving food and beverages, and ensuring a smooth and welcoming front-of-house experience. Responsibilities: • Greet and seat guests promptly in a warm and professional manner, • Present menus, answer questions, and provide recommendations, • Take accurate food and beverage orders and enter them into the POS system, • Serve food and drinks in a timely and attentive manner, • Monitor guest satisfaction and address any concerns promptly, • Maintain cleanliness and organization of dining and front-of-house areas, • Manage waitlists and reservations when needed, • Coordinate with kitchen staff to ensure smooth service, • Process payments and handle cash or card transactions accurately, • Follow all health and safety guidelines Qualifications: • Previous serving or hospitality experience preferred but not required, • Excellent communication and customer service skills, • Ability to multitask in a fast-paced environment, • Positive attitude, professional appearance, and strong work ethic, • Ability to stand and walk for extended periods, • Must be able to work evenings, weekends, and holidays as needed Benefits: • Competitive hourly wage + tips, • Flexible scheduling, • Employee meals/discounts, • Opportunities for growth within the company Job Type: Part-time

-EXPERIENCED - General Manager – Italian Restaurant (Fresh Pasta Concept) 🇮🇹🍝 We are a young and ambitious Italian restaurant group, specialised in fresh pasta fatta in casa. We launched our first restaurant two and a half years ago, and after building strong foundations, we are now looking for an experienced General Manager to help us grow the business and expand the concept. This role is for someone who truly understands Italian cuisine, culture, and hospitality — not just the food, but la mentalità. The Role As General Manager, you will be responsabile dell’intera attività — front of house, kitchen, people, standards, and financial performance. You will: • Lead the whole house (FOH & BOH), • Maintain and develop exceptional service standards, • Train, mentor, and inspire the team, • Oversee hygiene, cleaning & compliance, • Work closely with ownership on growth and expansion strategy This is a hands-on leadership role, not a desk-based position. Key Requirements We are looking for a candidate with strong senior-level experience and deep operational knowledge: • ✅ Minimum 5 years in senior management, • ✅ At least 3 years in a similar Italian restaurant environment, • ✅ Extensive knowledge of Italian cuisine & cultura italiana, • ✅ Excellent command of English (Italian strongly preferred), • ✅ Strong knowledge of Word, Excel, EPOS systems, • ✅ Confident with reservation platforms, • ✅ Very strong financial acumen, • Budgeting, • Forecasting, • P&L management, • ✅ Qualified in HACCP & Health & Safety, • ✅ Personal Liquor Licence, • ✅ Proven ability to train staff to a very high standard of service, • Who You Are, • A leader, not just a manager, • Hands-on, visible on the floor and engaged with the kitchen, • Entrepreneurial, with a growth mindset, • Passionate about autentica ospitalità italiana, • Excited by the idea of helping scale a successful concept, • What We Offer, • 🔹 Ad hoc contract package for the right candidate, • 🔹 A key role in shaping the future of the company, • 🔹 Opportunity to grow with a business aiming to expand the concept, • If you feel questa posizione è fatta per te, and you want to be part of a company moving from one strong restaurant to the next stage of growth, we’d love to hear from you.

Job Title: Front of House Location: Quinta Department: Hospitality / Customer Service Reports to: Front of House Manager / General Manager Job Overview We are looking for a welcoming, professional, and highly organised Front of House Team Member to join the team at Quinta. As the first point of contact for guests, you will play a key role in creating a positive and memorable experience, while also preparing and serving drinks to a high standard. Key Responsibilities • Greet and welcome guests in a friendly and professional manner, • Manage reservations, walk-ins, and seating arrangements efficiently, • Prepare and serve hot and cold beverages (e.g. coffee, tea, soft drinks, and bar service if applicable), • Maintain consistency and quality in all drink preparation, • Provide accurate information about menus, drinks, services, and facilities, • Handle customer enquiries, requests, and complaints promptly and courteously, • Coordinate with kitchen and service staff to ensure smooth operations, • Maintain cleanliness and organisation of the front-of-house and drink preparation areas, • Monitor stock levels for beverages and inform management of shortages, • Process payments and manage tills where required, • Uphold Quinta’s standards of service, hygiene, and presentation at all times Skills & Requirements • Previous experience in a front-of-house, barista, or bar role preferred, • Basic knowledge of drink preparation (coffee making skills or bar experience is a plus), • Excellent communication and interpersonal skills, • Strong organisational and multitasking abilities, • Positive attitude with a customer-first mindset, • Ability to remain calm under pressure in a fast-paced environment, • Understanding of food safety and hygiene standards, • Flexible availability, including evenings, weekends, and holidays What We Offer • Competitive pay, • A supportive and friendly team environment, • Staff discounts and perks. How to Apply Interested candidates should submit their CV and a brief cover letter outlining their experience and availability. Quinta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. Primary duties include greeting guests, taking orders, serving food and drinks, and ensuring a positive dining experience. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back Welcome guests, direct them to their tables, and ensure a clean and inviting space. Present menus, answer questions about dishes and beverages, and accurately record orders. Deliver food and beverages promptly and efficiently, ensuring proper presentation and temperature. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Being empowered to use your initiative when dealing with handle customer complaints or issues with a positive attitude and seek to resolve them. Ensure tables are set up appropriately, and the dining area is clean and tidy. Relay orders accurately, address any issues with preparation, and coordinate service Actively looking for opportunities to grow revenue. Identifying upselling opportunities General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Experience: Previous experience in a customer-facing role preferred Confidence using IT systems and software (including Microsoft Office) Skills: Customer Service: Friendly, attentive, and able to handle wide range of customer interactions. Natural influencing skills with a knack for managing expectations Communication: Excellent verbal and non-verbal communication skills. Knowledge of Food and Beverages: Familiarity with menu items, drink options, and potential allergies or dietary restrictions. Attention to Detail: Accurate order taking, ensuring correct presentation, and maintaining a clean dining area. Multi-tasking: Ability to handle multiple tasks simultaneously while maintaining efficiency. Problem-Solving: Able to address customer issues or resolve unexpected situations. Teamwork: Collaborate effectively with other servers, kitchen employees, and bar staff.

We are looking for an experienced restaurant receptionist (host / hostess) to join our team! You will be the first and the last point of contact for our guests, you should have warm greeting skills, the ability to manage the flow of or dining rooms, handling the answer of phone calls, supporting the floor team when needed, managing our table booking system and reservations inbox. As a host, -ess you will be expected to ensure a welcoming atmosphere while coordinating between guests, wait, bar and kitchen staff, delivering an excellent customer service and supporting the team where and when needed. Therefore, this is a position that requires team work, strong communication skills and warm attitude. Previous fine dining receptionist experience and full knowledge of OpenTable or Seven Rooms softwares is required. Full-time availability to be taken into consideration based on skills, performance and reliability.

We are seeking a dynamic and experienced Waiter/Waitress to join our vibrant dining team. In this role, you will be the face of our establishment, delivering exceptional service that creates memorable guest experiences. Your energetic approach and attention to detail will ensure guests feel welcomed, valued, and satisfied from the moment they walk through the door. This position offers an exciting opportunity to showcase your food industry expertise in a lively, fast-paced environment dedicated to fine dining and outstanding hospitality. Responsibilities • Greet guests warmly and assist them with seating arrangements, providing a welcoming atmosphere from the start., • Deliver food and drinks promptly while maintaining high standards of presentation and quality., • Upsell menu items and specials confidently to enhance guest satisfaction and increase sales., • Maintain thorough knowledge of menu offerings, including food preparation details, wine pairings, and dietary accommodations., • Ensure food safety and sanitation standards are consistently met through proper handling, serving, and cleaning procedures., • Manage guest relations by addressing questions or concerns professionally, fostering a positive dining experience., • Assist with bussing tables, resetting stations efficiently, and supporting kitchen staff when needed to ensure smooth operations during busy hours., • Utilize OpenTable for reservations management and coordinate with host/hostess staff to optimize seating flow., • Handle cash transactions accurately and perform basic math calculations for billing purposes. Qualifications • Required 3 years experience as a Waiter/Waitress in a restaurant setting, preferably with fine dining or brunch experience., • Exceptional customer service skills with a friendly, energetic demeanor., • Ability to multitask effectively in a fast-paced environment while maintaining attention to detail., • Excellent time management skills to ensure timely service during peak hours., • Familiarity with food safety protocols, sanitation standards, and proper food handling techniques., • Previous experience with food industry tools like OpenTable for reservations management is a plus., • Basic math skills for accurate cash handling and billing procedures., • Knowledge of culinary processes or kitchen experience is advantageous but not required., • Strong communication skills and the ability to build rapport with guests and team members alike. Join our team if you’re passionate about delivering outstanding guest experiences in a lively setting! We value energetic individuals who thrive on teamwork, uphold high standards of hospitality, and are eager to grow their career in the food service industry.

📍 Location: London 🏢 Company: Skyedia Ltd 🕒 Job Type: Full-time (In Person) 💷 Salary: £33,000 – £43,000 per year + Performance Bonus About Us Skyedia Ltd is a dynamic company specialising in media representation, event management, conference organisation, and reservation services. We provide tailored, high-quality solutions to clients across multiple sectors. Our focus is on innovation, efficiency, and delivering exceptional service standards. We foster a professional environment where both clients and employees can grow and succeed. Key Responsibilities As a Business Development Executive, you will: • Develop and implement business growth strategies across media, events, and conference services, • Identify and secure new commercial opportunities, partnerships, and clients, • Build and maintain long-term relationships with corporate clients and stakeholders, • Lead negotiations with partners and suppliers to maximise commercial value, • Analyse financial, sales, and operational data to drive business performance, • Monitor market trends, competitor activity, and industry developments, • Oversee and optimise service delivery processes to improve efficiency, • Prepare strategic reports and provide recommendations to senior management, • Contribute to the expansion and long-term growth of Skyedia Ltd Requirements • Bachelor’s degree (or equivalent) in Business, Marketing, or a related field, • Proven experience in business development, commercial operations, or sales, • Strong analytical, negotiation, and strategic thinking skills, • Ability to build and manage professional business relationships, • Excellent communication and decision-making abilities, • Proficiency in Microsoft Office and business systems, • Ability to work in a fast-paced and target-driven environment 🌟 What We Offer • Competitive salary (£33,000 – £43,000) + performance-based bonus, • Company pension, • Ongoing professional development and career progression opportunities, • Supportive and professional working environment, • Opportunity to work on diverse projects across media, events, and other services. Why Join Skyedia? 🌟 Be part of a creative and innovative team. 📈 Opportunity for career growth, professional development, Structured onboarding and ongoing training. 🎨 Join Skyedia Ltd –The Ultimate Representation Company

We’re looking for a positive, energetic and hands-on Supervisor / Assistant Manager to join our team at Roxie Earlsfield. This is a fantastic opportunity for someone with restaurant experience who is ready to take the next step in their hospitality career and become part of a small, supportive management team. What we offer: • Around 30–35 hours per week, • A great work-life balance, • Closed on Mondays, • Evening shifts Tuesday–Saturday, • Sundays open all day from 12pm, • A friendly, supportive team, • Full training and development, • Genuine opportunities to grow within the company The role: As part of our management team, you’ll spend most of your time on the floor looking after guests and supporting the team. You’ll also learn the management side of the business, including: • Running shifts and leading service, • Managing reservations and guest enquiries, • Training and supporting team members, • Stocktakes and ordering, • Daily reporting and administrative tasks, • Delivering excellent customer service and helping drive sales What we’re looking for: • Previous restaurant experience (supervisory experience preferred), • A positive attitude and strong work ethic, • Someone confident dealing with customers, • A natural leader and team player, • Availability on Fridays, Saturdays and Sundays If you love hospitality, enjoy working with people and want to develop your management skills, we’d love to hear from you. Apply now and join the Roxie team.

The Campaner, a distinguished Spanish restaurant in London and part of the respected Los Reyes del Mango Group, is seeking an experienced and dynamic leader to oversee our operations. We are known for delivering exceptional dining experiences across Spain and Europe, and this role offers the chance to lead our dedicated team in Chelsea. This position is pivotal in overseeing all front-of-house operations, ensuring the highest standards of service, and creating memorable experiences for our guests. You will be responsible for the efficient running of the restaurant, staff leadership, and upholding our reputation for culinary excellence. Key Responsibilities: • Lead, mentor, and motivate the front-of-house team, fostering a positive and professional work environment., • Oversee daily restaurant operations, ensuring smooth service flow and guest satisfaction., • Maintain and enhance service quality, ensuring all guests receive an exceptional dining experience., • Manage reservations, seating, and table management effectively., • Monitor inventory, control costs, and contribute to achieving financial targets., • Address guest feedback and resolve any issues promptly and professionally., • Ensure compliance with health, safety, and hygiene regulations., • Collaborate closely with the kitchen team to ensure seamless communication and service delivery. The Ideal Candidate: • Proven experience in a restaurant management role within a high-quality restaurant, preferably in a premium or fine dining setting., • Strong leadership skills with a track record of developing and inspiring teams., • Exceptional communication, interpersonal, and customer service abilities., • A passion for hospitality, food, and wine., • Proficient in managing budgets, operational procedures, and staff scheduling., • Ability to thrive in a fast-paced environment and maintain composure under pressure., • Knowledge of Spanish cuisine and culture is a plus. What We Offer: • A competitive salary package, including tronc, tips, and bonus opportunities., • Significant career development prospects within an expanding international group., • Generous staff dining discounts across our venues in the UK and Spain., • A vibrant and supportive team environment., • The opportunity to make a significant impact on a prestigious London restaurant.