Trabajos reception manager en LondonCrear alertas

Reception Manager \n About Hyatt Regency London Blackfriars \n About Hyatt Regency London Blackfriars Hyatt Regency London Blackfriars is located next to Blackfriars Station in the heart of the City of London, within walking distance of St Pauls Cathedral, Tate Modern and the South Bank. This Grade II listed five-star hotel stands on the historic site of King Henry VIIIs Bridewell Palace and features 205 ... \n \n ZIPC1_UKCT

Operations Manager \n Location: London/Multi-site with regular client site visits \n Job Type: Full Time \n Salary: £55,000 \n Reports to: Head of Client Experience \n Our client is looking for an experienced Operations Manager to lead a portfolio of corporate reception and workplace experience contracts across London. In this role, you will be responsible for delivering exceptional customer experiences, building strong client relationships, leading high-performing teams, and ensuring operational and commercial success across multiple sites. \n You will lead the day-to-day delivery of workplace experience and reception services, ensuring consistently high standards across all locations. You will manage, support, and develop Account Managers, Reception Managers, and Site Managers, helping them to achieve both individual and team objectives. \n Building trusted relationships with clients will be a key part of the role, with responsibility for leading regular performance reviews and maintaining open communication. You will also drive service excellence by identifying opportunities for innovation and continuous improvement. \n In addition, you will oversee contract budgets, monitor profitability, and ensure performance meets agreed KPIs and SLAs. Maintaining compliance with company policies, health and safety requirements, and quality standards will also form an important part of your role. \n You will have proven experience managing multi-site workplace, reception, hospitality, or facilities operations, together with strong leadership and people management skills. You will be confident in developing client relationships and managing stakeholders at all levels, while demonstrating commercial awareness through effective budget and cost management. Above all, you will have a genuine passion for delivering outstanding customer experiences. \n Our client offers a competitive salary of £55,000, together with a performance bonus and Life Assurance. You'll also benefit from Aviva Digicare, a Cycle to Work scheme, discounted gym membership, and the opportunity to work with prestigious corporate clients. In addition, you'll join a supportive leadership team that encourages collaboration and provides genuine opportunities to make a real impact. \n If you're a customer-focused operational leader who thrives in a fast-paced environment, we'd love to hear from you.

School Administrator Required for a School in Hillingdon \n At Engage Education Services, we’ve specialised in recruiting education staff for over a decade. We’re currently looking for an enthusiastic Full-Time School Administrator to work full-time at a fantastic Primary school in Hillingdon. \n Our Engage Education Services team specialises in the placement of non classroom based staff including Administrators, HR, Finance and Facilities. \n Working hours are Monday – Friday 8am – 4pm, during term time only. \n About the role: \n Our School Administrator duties can include: \n Using the school’s internal system to record a high volume of data \n Assisting the Business Manager with various administrative tasks \n Communicating effectively with students, staff and parents in a professional and friendly manner \n Covering reception duties \n The ideal applicant will have: \n Experience of working in a busy school or college environment. \n A real passion for working within an education environment. \n Experience utilising SIMS (School Information Management System) within an administrative role. \n Why choose Engage Education? \n We pay all our staff in line with the Agency Worker Regulations, meaning your pay will be equal to that of a permanent employee \n You will benefit from your own dedicated Engage consultant who will provide ongoing support and guidance \n Receive a £50 Amazon voucher when you refer friends! \n How to apply: \n If you’re as excited about this role as we are, you can apply below – or get in touch with us directly. \n If you’re not contacted within 2 working days, unfortunately, you have not been successful for this role. We have a lot of applications to our positions, so don’t be disheartened – you are still free to apply to one of our other vacancies that you may be more suited for. We will also keep your CV on file and continue to help you in your search for your next role. \n All candidates will be required to undertake a valid enhanced Disclosure & Barring Service (DBS) check. Full assistance will be provided. \n By applying for this role, you are consenting to Engage Education Ltd storing your personal details in our fully encrypted database, in line with GDPR requirements.

\n\n • Business support officer\n, • Full-time – Term time 3 weeks\n, • Sept 26\n, • Wandsworth Secondary School\n\n We are currently working with a secondary school in Wandsworth who are looking for a Business Support Officer to join their school on a full-time basis from September 2026. \n The Role \n Under the guidance of senior staff at the school, you will be responsible for carrying out business operations and processes within the school. You will work on behalf of the principal to fix issues and improve systems within the school. The role is diverse and will also support the school’s facilities and health and safety administration, monitoring, reporting and compliance-focused tasks. \n Key responsibilities \n\n • Take a lead role in the effective and efficient management of the school support office and reception area, assisting in the development of a professional and customer-oriented approach at all times\n, • Liaise with a small number of administrative staff and relay work requests from the SLT to other support staff across the school\n, • Facilities and Health & Safety Support\n, • Maintain key documents, calendars, compliance logs, and routine reporting under the direction of the Senior Executive Business Manager and Cluster Operations Manager\n, • Provide administrative and operational support in monitoring the school’s health and safety logs, ensuring issues are accurately recorded, tracked, and resolved in a timely manner and adhere to statutory compliance\n, • Lead on promoting and maximising sales of the schools’ hireable spaces, ensuring a high-quality customer service is provided at all times\n, • Oversee the local management of the lettings processes through line management of local sport duty staff as well as liaison with external contractors\n, • Consistently show profit increases year on year from sales and long-term partnerships with sporting agencies\n, • Ensure safeguarding procedures are consistently applied and that liaison with the cluster finance team is regular and maintained to safeguard consistency of practice and alignment with the trust financial regulations\n, • Act as the academy’s Data Protection Lead, undertaking data protection training as required and administer the local data protection lead function including, but not limited to, all legally required Subject Access Requests, Freedom of Information requests, logging of data breaches and sending out data protection reminders.\n, • Assist SLT with the induction process for new students as required and facilitate meetings with families\n, • Co-ordinate the production and circulation of key documents and other information as required\n\n \n\n • As required, organise and co-ordinate planned and unplanned absence cover for all school staff under the direction of the relevant SLT member\n, • Ensure compliance and completion of all checks for contractors, volunteers, visitors, supply staff\n, • Maintain administration in compliance with GDPR and health and safety processes\n, • Work closely with the senior leaders and Cluster team, undertaking delegated responsibilities and tasks as requested\n, • Manage manual and computerised record/information systems relating to student information; ensuring the systems and procedures are fit for purpose.\n, • Analyse and evaluate data/information and produce reports/information/data as requested by senior staff\n, • Raise purchase orders, processing invoices, and maintaining office/administrative systems\n, • Support HR, finance, data, or estates administration tasks as delegated, without responsibility for decision-making\n, • To support the academy by training for and carrying out first aid duties as needed\n, • To support the school day and students by carrying out lunch duties as required (a lunch break will still be provided)\n\n About The School \n The school in Wandsworth is a popular secondary school within the area and has extremely ambitious headteacher who is on a mission for the school to be recognised and one of the best in the country. The school’s ethos is all about ambition, perseverance and unity within the school and the local community. \n It is a very popular, multi-cultural school who put equality, safeguarding and inclusion at the heart of its ethos. \n They are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment. The successful applicant will be subject to pre-employment checks including an enhanced DBS check. \n \n We have a policy to respond to all applications within three working days. However, because of the volume of applications, we are sometimes unable to reply to individual enquiries. If we have not contacted you within this specified time your application has been unsuccessful on this occasion. Philosophy Education is a Recruitment Business and is advertising this vacancy on behalf of one of its clients.\n

Who we are, and what we are looking for: \n Fire Alarm Project Manager (High-Rise / Multi-Unit Residential) \n Are you an experienced Fire Alarm Project Manager with a strong technical background and a proven track record delivering large-scale residential developments? \n We are a well-established, family-run business and a recognised leader in delivering Fire, Security, Reception, and Data system solutions ... \n \n ZIPC1_UKTJ

Ensures the overall cleanliness and proper appearance of the community, including external litter, all internal communal spaces, reception and office areas, and other amenities to enhance and maintain the community appeal and provide a positive resident experience.Shift: 4 out of 7 days (32 hours weekly)Role Type: 6 months FTCKey Role ResponsibilitiesWork as part of a friendly and supportive team playing a vital role within the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community.Responds positively to customer queries, resolving them in a timely manner or signposting residents to the most appropriate person to assist them.Cleans the reception, offices, common spaces and restrooms.Checks on a daily basis all amenity areas and cleans where required.Carries out a full litter pick daily to all external areas in the community.Ensures all empty rooms and apartment and targeted show flats are freshened throughout the day to maintain market-ready appeal.Conducts weekly flush downs in all empty rooms and apartments in line with health and safety policies.Assists in the make-ready process by performing additional duties requested by Community Manager and/or supervisor.Informs Community Manager of any observed hazard or potentially dangerous situation to residents, team members, guests, and others.Logs maintenance issues with the Customer Service team where identified as part of daily tasks and routine.Ad hoc requests to address Resident concerns or queriesMaintains an appropriate inventory of cleaning supplies, and informs the appropriate supervisor when a re-order is necessary.Makes best use of materials and equipment provided championing cost efficiencies whenever possible without compromising on quality.About YouAbility to read and write in English to a level that enables full understanding and compliance with product safety labels, COSHH policy, and procedure manualsKnowledge and understanding of UK health and safety requirementsKnowledgeable and skilled in the safe use and maintenance of cleaning fluids and toolsExperience & SkillsPrevious experience of maintaining cleanliness within a customer occupied environment.Demonstrated ability to solve problems in a variety of practical situations and follow standardised procedures.Ability to work autonomously, using initiative when required.Strong attention to detailFlexible approach to work and adaptable to thrive in a changing environmentProficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts and respond courteously to questions and requests.What We OfferWe include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more.About GreystarGreystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company's business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystars pan European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria, and Spain.One of Greystars core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience. Please reach out to the Talent Acquisition team to explore opportunities at Greystar in more detail or visit our careers siteTPBN1_UKTJ

Client Services Manager \n London \n £32,000 - £35,000 \n \n My client are a global firm who are looking for a Client Services Manager to join their team in central London. The successful candidate will be responsible for providing 5-star Customer Service to all clients, both virtually and in-person. \n \n The ideal candidate will need strong customer service and client facing skills, gained from either Reception, Hospitality or Call Centre environments. \n \n As a Client Services Manager your duties will include: \n\n • Provide high levels of Customer Service to all visitors and guests\n, • Answer all calls in a professional and efficient manner\n, • Book meeting and conference rooms\n, • Organise international travel and accommodation\n, • Front of House duties, including Reception cover\n\n \n As a Client Services Manager you will have the following skills: \n\n • Previous experience working in Reception, Hospitality or Customer Service\n, • Previous experience providing a 5-star services to clients\n, • Excellent written and verbal communication skills\n, • Highly proficient on Microsoft Office\n, • Highly organised with the ability to multitask\n\n \n Working Hours – Monday – Friday 8:30am – 4:30pm \n This role requires candidates in the office 3 days per week \n \n Client Services Manager | London | £32,000 - £35,000 \n Please note – due to the number of applications we receive we are only able to contact those candidates that are successfully shortlisted for the position. If you do not hear from us within 48 hours of your application then unfortunately you have been unsuccessful. \n By submitting your application you agree and accept to our privacy policy which can be found on the Gibson Hollyhomes website

As an Operations Manager in the Property industry, based in London, you'll oversee the day-to-day management for a London complex, ensuring everything runs smoothly and efficiently. Your role will be key in maintaining high operational standards and delivering excellent service. \n Client Details \n The client is an established business within the property investment sector, operating multiple properties across Central London. \n Description \n As Operations Manager, you will; \n\n • Manage the day-to-day facilities operations across a complex, Central London property.\n, • Ensure compliance with health and safety regulations and standards.\n, • Coordinate maintenance, repairs, and servicing schedules for all building systems.\n, • Monitor budgets and ensure cost-effective management of resources.\n, • Build and maintain strong relationships with tenants and service providers.\n, • Oversee contractor performance to ensure service level agreements are met.\n, • Prepare and present operational reports and updates as required.\n, • Respond promptly to any operational emergencies or issues.\n, • Manage a team of staff, including Reception, Cleaning and Security teams.\n\n Profile \n A successful Operations Manager should have: \n\n • Strong experience in operations management within the property industry.\n, • Excellent knowledge of health and safety standards and compliance requirements.\n, • Proven ability to manage budgets and control costs effectively.\n, • Strong communication and relationship-building skills.\n, • Organisational skills to manage multiple properties and priorities.\n, • Problem-solving abilities to handle operational challenges efficiently.\n\n Job Offer \n\n • Competitive salary of approximately £50k, dependent on the level of experience.\n, • Generous holiday allowance.\n, • Permanent position based in London.\n\n If you're interested in this role, apply now! \n \n People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.

Facilities Maintenance Technician\n Embassy Gardens, London£50,000 per annum12-Month Fixed Term Contract \n Catch 22 are working on behalf of a prestigious client to recruit an experienced Facilities Maintenance Technician to join their Facilities team at a flagship London site in Embassy Gardens. \n This is an excellent opportunity for a hands-on maintenance professional who enjoys a varied role, combining building maintenance, contractor management, compliance, and facilities support within a high-end corporate environment. The Role\n Reporting to the Facilities Manager, you will play a key role in the day-to-day operation of the building, ensuring a safe, compliant, and well-maintained environment for employees and visitors. \n You will be responsible for carrying out planned and reactive maintenance, supporting contractor activities, maintaining compliance records, and assisting with facilities operations across the site. Key ResponsibilitiesGeneral Maintenance\n\n • Carry out daily building inspections and maintenance checks.\n, • Perform minor repairs to fixtures, fittings, furniture, doors, locks, lighting, and office equipment.\n, • Undertake basic plumbing and carpentry tasks within your skill set.\n, • Assemble and install office furniture and equipment.\n, • Coordinate specialist repairs with external contractors.\n, • Maintain stock levels of maintenance tools and supplies.\nHealth, Safety & Compliance\n\n, • Conduct regular health and safety inspections.\n, • Ensure fire safety equipment, emergency signage, and lighting remain compliant.\n, • Identify and report hazards, ensuring corrective actions are implemented.\n, • Support the delivery of a safe and compliant working environment.\nContractor Management\n\n, • Act as the main point of contact for maintenance contractors.\n, • Review and manage RAMS, permits to work, and contractor documentation.\n, • Monitor contractor performance and ensure works are completed safely and efficiently.\n, • Liaise with M&E and specialist service providers.\nFacilities Operations\n\n, • Manage maintenance requests through the helpdesk system and email.\n, • Schedule and coordinate planned maintenance activities.\n, • Create and maintain PPM schedules and ensure all actions are completed.\n, • Support emergency response procedures and critical building alerts.\n, • Assist with office events, room setups, and facilities projects.\n, • Ensure communal areas, washrooms, tea points, reception, and breakout spaces are maintained to a high standard.\nAbout You\n We're looking for someone with: \n Previous experience in a Facilities Maintenance Technician, Maintenance Operative, Building Services or similar role Strong fault-finding and general maintenance skills Excellent communication and customer service skills Experience working with contractors and service providers Knowledge of health and safety legislation and compliance requirements Good IT skills, including Microsoft 365 packages IOSH Managing Safely qualification (or higher) Manual Handling and Legionella awareness/training What's On Offer?\n\n • £50,000 salary\n, • 12-month fixed-term contract\n, • Prestigious and modern working environment\n, • Varied, hands-on facilities role\n, • Opportunity to work within a professional and supportive team\n\n If you're an experienced Facilities Maintenance professional looking for your next challenge within a high-profile corporate environment, we'd love to hear from you. Apply today to be considered.

Facilities AssistantJob Description / Person SpecificationJob Title: Facilities AssistantReports to: Facilities ManagerResponsible for: Coordinating casual staff and volunteers when requiredSalary: £28,860 per annumHours: Full-time, 37.5 hours per week, Monday to Sunday. Regular evening and weekend work will be required to meet operational needs.Place of Work: Community Centre, Central LondonBenefits: Auto-enrolment pension, 26 days' annual leave plus bank holidays, and season ticket or bicycle loan. Purpose of the Role\n\n • Support the Facilities Manager in providing a safe, compliant, well-maintained and welcoming environment for everyone using the centre.\n, • Carry out routine health and safety, fire safety, security and building compliance checks, maintaining accurate records and reporting concerns promptly.\n, • Provide practical facilities and operational support to departments, services, activities and events.\n, • Help maintain the cleanliness, presentation and day-to-day operation of the premises.\n, • Assist with internal and external room bookings, including preparing and setting up rooms.\n, • Help coordinate casual staff and volunteers when the Facilities Manager is absent.\n Key ResponsibilitiesHealth, Safety and Compliance\n\n, • Complete scheduled health and safety, fire safety, security and building checks accurately and on time.\n, • Identify hazards, defects and unsafe working practices, taking appropriate action and reporting concerns to the Facilities Manager.\n, • Help implement actions arising from risk assessments, inspections, audits and contractor reports.\n, • Assist with fire safety checks, evacuation procedures, emergency arrangements and record keeping.\n, • Ensure communal areas, escape routes, equipment and facilities remain safe and accessible.\n, • Follow and promote all relevant health and safety, fire safety, safeguarding, equality, diversity and inclusion policies.\n Facilities and Building Operations\n\n, • Complete daily, weekly and monthly facilities duties, including cleaning, minor maintenance, room presentation and general building checks.\n, • Identify maintenance, cleaning or repair issues and report anything that cannot be resolved internally.\n, • Carry out minor repairs and basic maintenance within your skills and training.\n, • Help oversee contractors, provide access and check that work has been completed satisfactorily.\n, • Support the safe operation of heating, ventilation, lighting and other building systems, reporting faults when necessary.\n, • Help maintain the security of the building, equipment and contents, including opening and closing duties.\n, • Help maintain external areas and grounds, including basic gardening and keeping outdoor spaces safe and presentable.\n Support for Departments and Services\n\n, • Provide practical facilities support for activities, projects, community programmes and events.\n, • Work closely with colleagues to understand their operational requirements and resolve practical issues involving rooms, equipment or the building.\n, • Support internal events with furniture, equipment, access arrangements, deliveries and room preparation.\n, • Respond flexibly to urgent operational needs while ensuring essential health and safety and facilities duties remain the priority.\n Room Hire and Customer Support\n\n, • Assist the Reception and Room Hire teams with preparing and resetting rooms for internal activities and external bookings.\n, • Ensure rooms are clean, safe, appropriately arranged and ready for use.\n, • Help room users with basic facilities-related questions and refer booking, payment or contractual matters to the appropriate team.\n, • Provide reception cover when reasonably required, including during staff absence or lunch breaks.\n, • Deliver a welcoming, helpful and professional service.\n General Responsibilities\n\n, • Act as a point of contact for staff, visitors, tenants, contractors and service users regarding facilities-related matters.\n, • Attend relevant meetings, briefings and training.\n, • Use facilities systems, checklists and records effectively, suggesting practical improvements where appropriate.\n, • Help coordinate casual staff and volunteers carrying out facilities duties when the Facilities Manager is absent.\n, • Carry out other reasonable duties within the scope of the role.\n Essential Skills and Experience\n\n, • An understanding of workplace and building-related health and safety.\n, • An understanding of the importance of completing compliance checks and maintaining accurate records.\n, • Some knowledge or experience of overseeing building maintenance contractors.\n, • An understanding of minor repairs, maintenance, heating, ventilation and other building systems, with a willingness to learn.\n, • Experience of providing excellent customer service.\n, • Good written and verbal communication skills.\n, • Experience of working collaboratively and providing practical support to different teams or services.\n, • A practical, hands-on and flexible approach to cleaning, light maintenance and room preparation.\n, • Good IT skills.\n, • The ability to work independently and use initiative.\n, • Good organisational skills and the ability to prioritise essential facilities duties alongside customer and room-hire requirements.\n, • Flexibility regarding working days and hours when required.\n Desirable Skills and Experience\n\n, • An understanding of planned preventative maintenance systems.\n, • Knowledge of mechanical and electrical systems.\n, • Training or experience in building or facilities management.\n, • An understanding of IT systems and equipment.\n, • A full UK or EU driving licence, ideally including permission to drive a minibus.\n

At Hotel Indigo & K West Shepherd's Bush, our Spa & Wellbeing sanctuary is getting ready to open its doors and designed to offer more than treatments, it provides a place of restoration, connection, and personal wellbeing. Inspired by the individuality and creativity of Shepherd's Bush, Hotel Indigo

Previous experience in a Spa Reception Manager, Membership Manager, or Health Club Manager role. As Spa Reception & Membership Manager, you'll play a pivotal role in shaping first impressions, nurturing lasting relationships, and ensuring every guest journey is as memorable as it is seamless. H

An exceptional opportunity has arisen for a passionate and experienced Front Office Manager to join the team at Criterion Hospitality. \n \n Salary:£33000k \n \n As Front Office Manager, you will take full ownership of the day-to-day Front Office operation, ensuring an exceptional guest experience from arrival through to departure. You will lead from the front, creating a welcoming, professional and high-performing environment while developing and motivating the team to consistently deliver excellent service. \n Key Responsibilities \n\n • Take full responsibility for the smooth day-to-day operation of the Front Office department\n, • Lead, train, motivate and develop the Reception and Front Office team\n, • Ensure seamless check-in and check-out procedures and consistently high standards of guest service\n, • Manage team rotas, staffing levels, holidays and departmental coverage\n, • Handle guest feedback, complaints and escalations professionally and efficiently\n, • Monitor guest satisfaction and identify opportunities to continuously improve the guest journey\n, • Ensure the lobby, reception and Front Office areas are always well presented and proactively managed\n, • Conduct team briefings, one-to-ones, performance reviews and ongoing training\n, • Manage departmental procedures, administration and reporting\n, • Monitor Front Office performance and ensure operational standards and KPIs are achieved\n, • Work closely with Housekeeping, Reservations, Maintenance and other departments to ensure seamless hotel operations\n, • Ensure compliance with company procedures, health & safety, data protection and security requirements\n, • Support recruitment, onboarding and development of Front Office team members\n, • Lead by example and create a positive, professional and guest-focused culture within the department\n\n \n About Us \n \n Criterion Hospitality is a vibrant and forward-thinking company bringing innovation to real estate, hotels and beyond. With four hotels located in London’s dynamic West End, we are passionate about delivering exceptional guest experiences and pushing creative boundaries in everything we do. \n \n What We’re Looking For \n\n • Previous experience as a Front Office Manager, Assistant Front Office Manager or experienced Reception Manager within a hotel environment\n, • Strong knowledge of Front Office operations, systems and procedures\n, • Proven experience leading, motivating and developing a Front Office team\n, • A hands-on leadership style with a strong presence on the hotel floor\n, • Excellent guest service and problem-solving skills\n, • Strong communication, organisational and people-management skills\n, • Confidence managing difficult situations and guest complaints\n, • Ability to work effectively in a fast-paced hotel environment\n, • Commercial awareness and an understanding of departmental performance\n, • Calm under pressure, solution-focused and proactive, with a positive can-do attitude\n\n

Senior Restaurant Manager - Hakkasan Mayfair \n \n Hakkasan Mayfair, part of the internationally renowned Hakkasan Group is seeking an experienced Senior Restaurant Manager to join our team. \n \n We're looking for an individual who thrives in a fast-paced, luxury environment, and knows how to bring the very best out of both people and service. \n \n This is an opportunity to play a key role within a world-class brand, leading a talented front-of-house team and delivering exceptional guest experiences in a fast-paced, high-performing environment. \n \n Key Responsibilities \n As Senior Restaurant Manager, you'll be a visible leader on the restaurant floor, setting the pace for service while coaching and developing the front-of-house team. \n \n\n • Lead the day-to-day front-of-house operation, ensuring exceptional service and a seamless guest experience\n, • Be a visible and inspiring leader on the floor, setting the standard for service excellence and team performance\n, • Build lasting guest relationships, anticipating needs and resolving feedback with confidence and professionalism\n, • Take ownership of service planning, including floor layouts, team deployment and operational readiness for each shift\n, • Oversee opening and closing procedures, ensuring accurate cash handling, effective handovers and operational compliance\n, • Coach, mentor and develop front-of-house team members and junior managers, creating a culture of accountability and continuous improvement\n, • Support recruitment, onboarding and training, helping to build and retain a high-performing team\n, • Drive operational efficiency through effective stock control, cost management and continuous improvement\n, • Use operational and sales performance data to identify opportunities to improve productivity, revenue and guest satisfaction\n, • Ensure full compliance with Health & Safety, Food Safety, COSHH, licensing requirements and company standards\n, • Collaborate closely with the reception, kitchen and wider management teams to deliver a consistently smooth and efficient service\n, • Support business initiatives, promotions and guest engagement activities that enhance the overall dining experience\n\n \n What We’re Looking For \n \n\n • Proven restaurant management experience within luxury hospitality, fine dining or premium lifestyle venues\n, • A track record of leading high performing front-of-house teams in busy, quality-driven environments\n, • An inspiring leader who develops people and builds engaged teams\n, • Strong commercial awareness with experience managing labour, costs, and operational performance\n, • Exceptional guest engagement skills with the confidence to build lasting relationships\n, • Calm, decisive and hands-on under pressure\n, • Excellent communication and organisational skills\n, • Flexibility to work evenings and weekends\n\n \n Benefits \n\n • 50% discount across all our restaurants, including takeaway\n, • Competitive training, development and international career opportunities\n, • Employee Assistance Programme\n, • Enhanced maternity and paternity leave\n, • Life assurance\n, • Refer a Friend bonus of up to £750\n, • Christmas, Chinese New Year, birthday and long-service recognition\n, • Charity, community, and sustainability inititaitves\n\n \n If you're ready to take the next step in your hospitality career, we'd love to hear from you.

📣 Office Manager | £30–35k | Covent Garden, London \n \n A thriving digital growth agency, recognised as a Sunday Times Best Places to Work 2026, looking for an organised, proactive, and people-focused Office Manager to join their incredibly successful and collaborative team. \n \n This could be the perfect next step for a graduate who gained great people skills through part-time work in retail, customer service or hospitality while studying, and now has around 1–2 years’ experience in reception, administration or office support and is ready to progress their career. \n \n You will be at the heart of a busy modern and high-spec. Covent Garden office, creating a brilliant experience for employees and visitors, coordinating the day-to-day workplace, supporting events and onboarding, and generally being the person who keeps everything running smoothly. \n \n 💷 £30,000–£35,000 DOE \n 📍 Covent Garden, London \n 🚀 A great next step into office management \n \n Sound like you or someone you know? We’d love to hear from you.

Job Description\n\n Lead the past. Influence the future. \n\n Location: Quinton House School Job Title: Nursery Manager (Maternity Cover) Contract: Full Time, Fixed Term Hours: 39 hours per week Salary: Up to £26,600 per Annum (Includes Management Allowance) Start Date: October 2026 \n\n About The School - Quinton House \n\n Quinton House is a co-educational independent school for ages 2-18. At Quinton we believe in preparing every child for the world that awaits them. We do this by focusing on the timeless fundamentals of character development. For over 80 years we've poured our efforts and expertise into shaping curious, inspired, flexible and resilient young people. \n\n Our ethos is to focus on understanding our students, their interests and their needs to make sure that they have the support and encouragement required to help them shine. \n\n About The Role \n\n This is an exciting opportunity for a passionate individual to inspire our children. The Nursery Manager is responsible for the overall leadership, management, and day-to-day running of the school's nursery provision. The role ensures a safe, stimulating, and nurturing environment where children aged 2-4 years can learn and develop in line with the Early Years Foundation Stage (EYFS) framework, while supporting the school's ethos and values. \n\n What you will be doing \n\n Key Responsibilities \n\n \n \n \n • Lead and manage the nursery team, fostering a positive and professional working environment\n \n, • Oversee the day-to-day running of the nursery, including staffing, rotas, and ratios\n \n, • Ensure full compliance with EYFS, safeguarding requirements, and relevant regulatory standards\n \n, • Deliver a high-quality, play-based curriculum aligned with EYFS principles\n \n, • Monitor children's development, including planning, assessment, and progress tracking\n \n, • Promote inclusive practice and support children with additional needs\n \n, • Maintain high standards of health, safety, hygiene, and safeguarding at all times\n \n, • Manage nursery resources, equipment, and budget effectively\n \n, • Build strong relationships with parents and provide regular updates on children's progress\n \n, • Lead parent meetings, reports, and nursery events\n \n, • Support transitions into Reception and collaborate with wider school staff\n \n, • Contribute to inspections, school initiatives, and the wider life of the school\n\n \n\n What you'll bring \n\n Qualifications \n\n \n \n \n • Level 3 Early Years qualification (minimum)\n \n, • Level 5 or 6 qualification (desirable)\n \n, • Paediatric First Aid (or willingness to obtain)\n \n, • Safeguarding training (DSL training desirable)\n\n \n\n Skills \n\n \n \n \n • Strong leadership and team management skills\n \n, • Excellent organisational and time management abilities\n \n, • Clear and confident communication skills\n \n, • Ability to build positive relationships with parents, staff, and external partners\n \n, • Strong understanding of safeguarding and child welfare practices\n \n, • Ability to inspire, motivate, and support both staff and children\n\n \n\n Experience \n\n \n \n \n • Significant experience working within an early years setting\n \n, • Proven leadership or supervisory experience\n \n, • Strong knowledge of the EYFS framework and Ofsted expectations\n \n, • Experience in a school-based or independent nursery setting (desirable)\n\n \n\n Why Join Quinton House School? \n\n \n \n \n • A welcoming, supportive culture where both staff and students are known as individuals\n \n, • Small class sizes allowing meaningful connections and impactful teaching\n \n, • Beautiful surroundings paired with modern resources\n \n, • Strong academic outcomes and ambitious further‑education pathways\n \n, • A broad co‑curricular programme designed to inspire and extend learning\n \n, • A collaborative staff body that values creativity, innovation and shared success\n\n \n\n How to Apply \n\n Please submit your application form and supporting statement via our recruitment portal. \n\n Early applications are encouraged as we may invite strong candidates to interview before the closing date. \n\n Quinton House School is committed to safeguarding and promoting the welfare of children. All appointments will be subject to an enhanced DBS check, Social Media Check and safeguarding procedures. \n\n \n

Position Overview \n As a comprehensive workplace manager, you will be responsible for establishing the administrative system for large‑scale integrated workplaces, leading team management, and conducting in‑depth alignment with corporate headquarters administration. \n \n Application Scope \n This role applies to large‑scale integrated workplaces (headcount ≥ 50) or regional administrative lead positions. Incumbents are expected to undertake team management, budget decision‑making and strategic planning responsibilities. \n \n Key Responsibilities \n 1.1 Workplace Operation Strategy & Management \n 1）Formulate regional workplace operation strategies, drive continuous improvement of office environment and employee experience upgrade. \n 2）Build regional 5S management system and develop reusable management standards. \n 3）Plan annual activity calendar and oversee delivery of regional cultural events. \n 4）Establish reception service standards and coordinate cross‑regional high‑profile receptions. \n 5）Take overall charge of regional EHS compliance management and develop emergency response frameworks. \n 1.2 Expense & Budget Oversight \n 1）Lead preparation and review of regional administrative budgets, and take accountability for regional budget outcomes. \n 2）Approve regional expense disbursements, monitor compliance risks and identify cost‑saving & efficiency‑improvement opportunities. \n 3）Collaborate with headquarters to deliver regional cost optimization and maintain healthy overall expense performance. \n 4）Oversee payments to regional vendors, control payment schedules and leverage payment terms to optimize cash flow. \n 1.3 Asset Management Oversight \n 1）Establish regional asset management policy framework to guarantee consistency between asset records and physical inventory. \n 2）Approve major vehicle procurement and disposal proposals, and optimize allocation of regional vehicle resources. \n 3）Align with headquarters asset policies, and supervise regional asset inventory and disposal activities. \n 1.4 Vendor Management \n 1）Participate in headquarters‑level vendor framework negotiations to optimize regional supply chain. \n 2）Manage relationships with key regional vendors and drive continuous service improvement. \n 3）Develop regional vendor tier‑based management system to iteratively optimize supply‑chain structure. \n 4）Review and approve proposals for regional vendor onboarding and offboarding. \n 1.5 Regional Workplace Construction & Standardization \n 1）Develop strategies for launching new country‑level workplaces, align with headquarters resources to ensure standardized implementation. \n 2）Contribute to headquarters administrative standard formulation, and supervise regional training and compliance execution. \n 3）Facilitate experience sharing and methodology accumulation across regional workplaces. \n 1.6 Visa & Expat Assignment Support \n 1）Build regional support framework for expatriate employees, coordinate resources to guarantee smooth on‑landing for assignees. \n 2）Collaborate with headquarters Administration and HR teams to continuously enhance regional expatriate support solutions. \n 1.7 Onboarding & Offboarding Administrative Support \n 1）Establish standardized SOPs for regional employee onboarding and offboarding administrative support to deliver seamless employee experience and efficient handover. \n 1.8 Digital‑enabled Administrative Service \n 1）Lead promotion and operation of regional administrative service platforms to advance digitalization of local administrative services. \n 2）Consolidate regional system requirements and partner with headquarters Administration to iterate platform functionalities. \n 1.9 Communication & IT Infrastructure Support \n 1）Develop regional communication and IT infrastructure operation strategies to ensure stable connectivity of office networks and communication facilities. \n 2）Participate in formulation and optimization of regional IT support solutions. \n 1.10 Team Management \n 3）Directly manage administrative teams including Supervisors and Specialists, covering recruitment & selection, performance management and talent development. \n 4）Drive cross‑department collaboration within the region, represent the administrative function in business decision‑making and major project governance. \n 5）Maintain close alignment with headquarters Administration, and contribute to headquarters administrative decision‑making and system building. \n 6）Set up regional administrative talent pipeline development mechanisms. \n \n \n Education & Professional Experience \n 1. Bachelor’s degree or above, major in Administration Management, Business Administration, Human Resources or related disciplines is preferred. \n 1. 5‑8 years or above working experience in administration, operation or relevant fields, with minimum 2 years of people‑management experience. \n 1. Prior experience in multinational enterprises or cross‑cultural management is a plus. \n Core Competencies \n 1. Strategic Thinking: Systematic mindset, capable of contributing to headquarters standard‑setting and providing professional judgment for regional matters. \n 1. Business Acumen: Take ownership of regional administrative budget performance; proactively identify cost‑reduction and efficiency‑gain opportunities. \n 1. Organizational Influence: Direct‑line team management capability, with proven track record in talent selection, development and performance management. \n 1. Cross‑cultural Communication: Deliver effective communication across cultures and hierarchy levels, and manage complex stakeholder relationships. \n 1. Risk Anticipation: Foresee potential risks, formulate contingency plans and resolve regional issues in a systematic manner. \n Language & Qualifications \n 1. Fluent in English or local language for high‑level business communication and negotiation. \n 1. Possess a valid local driving license. \n \n Next steps: \n To comply with GDPR, we can’t process your personal data without your given consent. Therefore, please apply directly via LinkedIn portal so that our team can proceed further. \n For more information on how we process your personal data, please see: https://www.xpeng.com/policy \n \n As part of our application process, certain positions at our company require a pre-employment screening to ensure the reliability and integrity of our employees. This screening is a standard procedure and may include components such as a Criminal Background Check from your current or previous country of residence over the past five years. Additionally, the process may involve an integrity questionnaire, verification of identification, diplomas, work experience, and consultation of the central insolvency register. \n \n We appreciate your understanding and cooperation in this important matter, as it helps us maintain the high standards expected by our team. \n \n Our Commitment to Diversity and Inclusion: \n At XPENG, we’re an equal-opportunity employer that values diversity and positively encourages applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, disability status or other applicable legally protected characteristics.

Night Manager \n \n At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As the friendly face of the 494 guestrooms Park Plaza London Waterloo Hotel, you will do more than just welcome our guests. The key role for you as our Night Manager will be to ensure that the service provided by the night reception team is beyond the normal guest experience that our guests would expect. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time. \n \n As a Night Manager, you will receive: \n \n\n • Salary: £ 32706.00 per annum plus incentive\n, • Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!\n, • Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)\n, • F&B discounts at our restaurants and bars (for your whole party)\n, • Two free meals per day\n, • Access to 40% of your pay before payday through Wagestream\n, • Recommend a friend scheme – up to £750\n, • Vitality at work scheme with great gym discounts & more\n, • Ride to Work scheme & free cycling lessons\n, • Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.\n, • Free dry cleaning for work uniform\n, • Annual Staff parties and events\n, • Company pension plan & award-winning training\n\n \n \n We are looking for a Night Manager who: \n \n\n • Performs Head of Department duties connected to all Night and Front Office operations, and making crucial decisions\n, • Ensures guests’ needs are met beyond expectation, and takes full responsibility for Health, Safety, Security, Licensing & Fire\n, • Plays a hands-on role leading the Night team by example and taking opportunities to motivate, train and inspire the Front of House team members\n, • Be proficient with Microsoft Office and have excellent knowledge of Opera\n, • Be available to work 4 days on, 4 days off, on a 12-hour shift basis (from 8am to 8pm)\n, • Who shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care\n, • With previous experience as a Night Manager in a hotel\n\n \n Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars. \n \n Park Plaza. Be part of it. \n

The opportunity \n The Workplace Experience Host is the heartbeat of the building and a highly visible ambassador for Knotel. You will own the day-to-day occupier experience: creating memorable welcomes, building genuine relationships and making sure every interaction and touchpoint feels effortless, thoughtful and personal. \n \n This is much more than a reception role. You will spend time where the experience happens - across reception, shared spaces and occupier floors - anticipating needs, connecting people, gathering feedback and turning everyday moments into reasons for occupiers to enjoy coming to work. Alongside this, you will help keep the building safe, well presented and running smoothly, working closely with the Workspace, Facilities, cleaning and the Workspace Team. \n \n Key Responsibilities \n Own the occupier and visitor experience \n\n • Create a warm, confident and personalised welcome for every occupier, guest and visitor, recognising regular building users and anticipating what they may need.\n, • Act as the go-to person in the building, taking ownership of questions and requests from first contact through to resolution.\n, • Maintain a visible presence beyond reception, regularly engaging with occupiers across shared spaces and offices to understand how their day is going.\n, • Bring first-class hospitality to every interaction, finding thoughtful solutions and looking for appropriate opportunities to exceed expectations.\n, • Support visitor journeys, meeting-room experiences and key moments in the building so that arrivals, transitions and departures feel seamless.\n, • Handle complaints or sensitive situations calmly and empathetically, restoring confidence and ensuring agreed follow-up actions are completed.\n\n \n Build community and connection \n\n • Develop genuine relationships with occupiers and become knowledgeable about their teams, working patterns, preferences and important moments.\n, • Support and deliver a varied programme of building events, activations and wellbeing or community initiatives, from planning and promotion to hosting and feedback.\n, • Create small, relevant moments of delight that make the workplace feel considered and human, including celebrations, recognition and local recommendations.\n, • Promote building amenities, services and events in an engaging way, encouraging participation and helping occupiers gain maximum value from the workplace.\n, • Connect people and organisations where appropriate, helping to create a welcoming community and a sense of belonging within the building.\n\n \n Deliver excellent daily operations \n\n • Open and close the building as required, ensuring reception, shared spaces and key occupier touchpoints are clean, organised, stocked and ready for the day.\n, • Complete regular experience-led walkthroughs, viewing the building through an occupier's eyes and checking presentation, comfort, cleanliness, signage, lighting, temperature, washrooms, lifts and access control.\n, • Maintain a polished reception and shared-space environment, including prompt handling of post, packages, deliveries and occupier notifications.\n, • Coordinate the day-to-day activity and standards of the cleaning team, raising and following through on any issues with the relevant contractor or manager.\n, • Work closely with the Facilities Manager and to report faults, monitor progress and keep affected occupiers informed in clear, timely language.\n, • Remain knowledgeable about building activity, planned works, local amenities and service changes so that information is accurate and proactive. Ensure the Senior Workspace Manager is kept up to date on everything in your building.\n\n \n Communication, systems and administration \n\n • Manage internal and external communication promptly, professionally and in a tone that reflects Knotel's hospitality standards.\n, • Use Freshdesk to log, manage and respond to occupier queries within agreed service levels, escalating urgent maintenance issues through the E-log system and following them through to completion.\n, • Maintain accurate visitor, contractor, key and access-pass records, including replacement or additional passes required for invoicing.\n, • Attend and contribute to daily and weekly Workspace meetings, sharing building updates, occupier sentiment, feedback themes and operational priorities.\n\n \n What you will bring \n\n • A genuine passion for hospitality, service and creating exceptional experiences for people.\n, • Experience in workplace, hospitality, hotels, members' clubs, premium retail, events or another customer-facing environment.\n, • A naturally warm, curious and confident communication style, with the ability to build relationships across different personalities and seniority levels.\n, • Strong emotional intelligence and the judgement to handle complaints, competing priorities and sensitive situations calmly.\n, • A proactive mindset: you notice the details, anticipate needs and take ownership without waiting to be asked.\n, • Excellent organisation and attention to detail, with the ability to manage multiple priorities in a fast-paced building.\n, • Clear written and verbal communication skills and confidence using Google Workspace, Microsoft Outlook and workplace or CRM systems; Freshdesk experience is an advantage.\n, • A collaborative approach and willingness to support the wider team, with flexibility around building needs and events.\n\n

Purpose of the Role \n \n The Group Reception Manager and Workplace Experience Lead (GRMWEL) is responsible for setting and maintaining standards across reception services, meeting room management, hospitality services, visitor management, and internal events. \n The role will develop training plans and Standard Operating Procedures (SOPs) for the reception team to establish a consistent Group-wide standard across all The Fidelis Partnership and Pine Walk Capital Ltd reception functions, sharing best practice across all locations. \n The GRMWEL will also take ownership of contracts relating to food, drink, and hospitality services, ensuring the delivery of high-quality products alongside best value for money on Facilities-managed expenditure. \n \n Key Responsibilities \n Team Management \n\n • Build a professional reception team that collaborates and shares best practice across all locations.\n, • Conduct regular appraisal meetings and set structured, achievable goals to promote personal development and encourage ownership of career progression.\n, • Develop training plans to enhance team skills, standardise knowledge, and continuously improve service quality.\n, • Recruit team members to build a stable and committed team of professional receptionists.\n, • Manage relationships with both permanent employees and supply partners, promoting a "one team" culture.\n\n \n Health, Safety, Security & Environmental Management (HSSE) \n\n • Ensure all reception tasks are carried out safely to prevent accidents and ill health, including workstation assessments for all team members.\n, • Ensure contractors, suppliers, and associated services are registered on relevant company security systems and that records are maintained for Health & Safety reporting purposes.\n, • Maintain reception-related compliance documentation for The Fidelis Partnership, Pine Walk Capital Ltd, and associated companies using the company's preferred H&S monitoring tool, in line with agreed KPIs.\n, • Ensure all team members are trained in relevant building Health & Safety procedures and understand their responsibilities in incident management.\n, • Act as Chief Fire Warden for 22 Bishopsgate evacuations in the absence of the Facilities Management team.\n, • Support The Fidelis Partnership's Environmental Policy by promoting green initiatives, reducing waste, improving recycling, and procuring sustainable products and services where possible.\n, • Maintain building security by ensuring all relevant team members follow established security procedures.\n\n \n Front of House \n\n • Develop and maintain SOPs for all reception activities across locations with dedicated reception teams. Audit and test procedures regularly to ensure they remain clear, effective, and robust. Review annually or following significant changes.\n, • Ensure reception coverage is maintained throughout office opening hours and that all reception staff consistently deliver service in line with Fidelis expectations.\n, • Visitor Management: Ensure teams are fully trained on security procedures and guest registration processes across all UK locations.\n, • Guest Experience: Ensure every guest receives a professional and welcoming experience. Maintain service standards equivalent to, or exceeding, a five-star hotel environment. Address service issues promptly with a focus on continuous improvement.\n, • Meeting Room Management: Conduct daily checks to ensure meeting rooms are clean, comfortable, fully stocked with stationery, and equipped with functioning AV technology. Ensure reception teams are aware of daily bookings, host details, catering requirements, guest names, and expected arrival times.\n, • Mail Services: Oversee the secure and efficient handling of incoming mail and courier deliveries. Ensure recipients are notified on the day of arrival and that uncollected items are stored securely.\n, • Wellness Scheduling: Manage Wellness Room bookings and schedules to maximise service utilisation and ensure therapists and equipment are supported effectively. Monitor attendance data for management reporting purposes.\n, • Drive best practice sharing across all Fidelis and associated offices to maintain exceptional service standards.\n, • Provide management information and reporting relating to reception services and activities.\n\n \n Event Management \n\n • Develop and promote an annual calendar of internal staff events to encourage collaboration and engagement across departments within 22 Bishopsgate.\n, • Manage the planning and delivery of internal and external events at 22 Bishopsgate and The Forum, Lime Street, ensuring a safe, well-organised environment and a five-star experience that exceeds expectations.\n, • Collaborate with internal support teams, including cleaning, audio-visual, and catering providers, as well as external suppliers.\n, • Produce and manage weekly event schedules and plans.\n, • Act as an ambassador for best practice in event management, providing guidance and support across the business.\n, • Set up and clear event spaces, including food and beverage service, and move furniture and equipment where required in accordance with Health & Safety and manual handling guidelines.\n\n \n Supplier Management \n\n • Maintain a detailed understanding of supplier contracts relating to reception services, ensuring adherence to budgets, KPIs, SLAs, and compliance requirements.\n, • Hold regular supplier review meetings to foster strong partnerships and drive best-in-class office services across all Fidelis locations.\n, • Oversee cleaning schedules to maintain the highest standards of cleanliness throughout all offices.\n, • Manage reception-related expenditure, ensuring costs are controlled and accurately recorded to support future budgeting requirements.\n\n \n Skills & Experience \n\n • Hands-on leadership style with a strong commitment to exceptional customer service and a proactive, can-do attitude.\n, • Excellent communication skills, with the ability to build relationships and engage confidently with colleagues at all levels, from service teams to senior executives.\n, • Strong decision-making skills with the ability to remain calm, assess situations quickly, and minimise business disruption.\n, • A natural problem solver who takes ownership and follows issues through to resolution.\n, • Highly organised, proactive, and detail-oriented, with a strong work ethic.\n, • Proficient in Microsoft Office applications, particularly Word, Outlook, and Excel, with a willingness to learn new systems.\n, • Good understanding of Health & Safety and Compliance requirements within an office environment.\n, • Flexible and adaptable approach to work, including responding to ad hoc requests.\n, • Able to work independently while maintaining a positive and professional attitude under pressure.\n\n \n Our Values \n This role reflects one of The Fidelis Partnership's core ethos: \n "We are underpinned by a strong ethical belief with a desire to add value not only to our customers and investors but also to our broader stakeholders. We actively avoid trading with industries that cause harm to people, the environment and animals. We provide development opportunities to our employees, taking action to advance diversity and inclusion, being environmentally responsible, and volunteering for and supporting charitable activities in our communities and worldwide."

Do you want to be part of an award-winning team? The winners of Strong Together award in 2025, are looking for a Guest Services Manager who will join our creative team of 5 and support us delivering the excellent service we are known for, in a state of the art building in Canary Wharf.The Guest Services Manager will oversee the smooth running of the Front of House Department which includes but is not limited to Reception, Switchboard, Helpdesk and Events Coordination duties, with a key focus on the constant development of the service and a one-team approach with other service partners.Type of contract: Full-time, permanentHours: 40 per week (Monday-Friday; shift rota basis, with flexibility as per business needs).What will you get?Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! PLUS, subsidised meals while on duty in the onsite restaurants and bars!Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.Health Matters: Access wellness programs, an Employee Assistance Program, and digital counsellor services for wellbeing support.Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.Give Back to Community: Take one paid day off annually to support a cause you're passionate about!Main responsibilitiesTo inspire, engage and guide a Guest Services team, delivering service excellence.To manage all aspects of the operations including staffing structure, overseeing team rotas, HSE requirements, adherence to agreed budgets, generating client/guest innovations, operational HR management and ER support.To work effectively with others in the organisation, seeking input, contributing ideas and sharing relevant information ideas and suggestions with the team.To maintain a strong awareness of business activity and ensure that the client expectations about Guest Services are consistently delivered and developed.To stay close to the business and the client and develop excellent working relationships, at all levels.To help create, familiarise yourself and implement site specific SOPs.The ideal candidate willShare our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together.Experience in managing a team in a customer facing environment, with knowledge of basic HR processes.Previous experience in Guest Services in a high-end client service environment is preferred.Understanding of the demands of working in a prestigious, corporate environment and Front and Back of house processes.Good at developing and maintaining excellent relationships with key stakeholders.Somebody who takes pride in providing a first-class service, has a strong customer service ethic; nothing is too much trouble.Detail oriented individual, able to work under pressure whilst prioritising key deadlines.Strong sense of responsibility and impeccable professional presentation.About usRapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.Find out more about us and our values at www.rapportservice.com.Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.TPBN1_UKTJ

JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Join JLL's dynamic team serving one of the world's largest banking and financial services organisations with a network spanning more than 50 countries and territories. We're seeking talented professionals who thrive in fast-paced environments and are eager to drive meaningful change. This is an outstanding opportunity to work alongside industry experts that help shape the future of workplace strategy for a globally recognised institution . Whether you want a career that could take you to the top or an exciting new direction, we offer opportunities, support and rewards that will help you stand out, fulfil your potential, and ultimately make your mark on something truly exciting.Role purposeThe Workplace, Experience & Operations London Lead is accountable for the integrated delivery of workplace experience and day-to-day operations across the London portfolio . This role leads teams and service partners to deliver a best-in-class colleague, client and visitor experience, whilst ensuring building operations, service contracts, risk, financial management and reporting are delivered to a consistently high standard.The role is highly visible and acts as an on-site ambassador, creating a culture of service excellence and continuous improvement. It combines the "front door" experience focus (with particular attention to key client-facing areas such as the Customer Experience Centre) with operational rigour across building services and contracted delivery.Reporting to: Regional Account DirectorLocation: London (client site)What this job involves (key responsibilities)1) Leadership, people management & cultureLead, develop and sustain a high-quality, well-motivated team, nurturing an environment of teamwork and co-operation across workplace experience, front of house and operational support.Drive a service excellence culture within delivery and operational teams, creating an environment that supports continuous improvement and innovation.Mentor, enable training and development of team members, leading by example and maintaining strong engagement across the team.Ensure team performance is managed effectively, with clear objectives and regular development conversations.2) Workplace experience strategy & service deliveryLead the development and implementation of modern workplace programmes to deliver best-in-class employee experience within the London office.Spearhead workplace experience and service delivery on site, bringing an elevated level of service to all building users, guests and visitors.Act as a Subject Matter Expert (SME) for Workplace Experience / Front of House related items, supporting development of processes and SOPs that serve wider account targets.Ensure client and guest expectations are met and the overall workplace strategy is delivered.3) Front of House / Guest Services oversight (where in scope)Ensure the highest levels of visitor care are delivered consistently across reception and guest touchpoints.Ensure guest-facing standards are maintained (e.g., personal presentation, uniform compliance, readiness of reception points and guest areas).Ensure customer feedback is actively captured (e.g., via Corrigo) and that follow-up and resolution is tracked through to closure.Maintain strong awareness of business activity and ensure guest services teams are briefed to support VIP activity and peak periods.4) Events enablement and workplace activations (where in scope)Ensure end-to-end event readiness and strong cross-team co-ordination for events taking place throughout the building.Ensure pre-event engagement and communication routines are in place (e.g., stakeholder briefings and weekly event team meetings) to maintain seamless service delivery.Ensure post-event feedback, audits and inspections are completed, and improvement actions are implemented.5) Building operations & site operational managementLead and monitor day-to-day building operations, ensuring industry best-practice operations are implemented to deliver first-class workplace outcomes.Oversee Planned Preventive Maintenance schedules in line with local regulations and required standards, engaging with engineering support resources as needed.Ensure minor repairs and works are supervised appropriately and delivered safely, on time, and within budget.Ensure participation in planned/unplanned incidents (e.g., shutdowns, evacuations) and that emergency procedures and Business Continuity Plans are current and enacted when required (including acting as Fire Safety Manager when required ).6) Contract, supplier and service partner managementEnsure all contracts under role ownership are professionally delivered (including the contract with the customer and contracts with business partners).Ensure contractor onboarding/offboarding and inductions are completed appropriately and standards are upheld.Maintain appropriate levels of communication with all service providers across the site, ensuring joined-up delivery and a "one team" approach.7) Financial management & value deliverySet and deliver agreed financial targets (revenue, expenses, debtor management and savings objectives ), including managing performance to any Guaranteed Maximum Price commitments where applicable.Support budgeting and participate in reforecasting to maintain financial accuracy and control.Ensure all client billing, financial reporting, and supply chain payments are accurate and completed to agreed timelines and terms.8) Risk, compliance and governanceDrive a risk-conscious culture and ensure compliance with Health, Safety, Environment and Risk Management policies and procedures.Ensure incidents are reported per required internal and client procedures and that emergency call-out/rectification processes are swift and effective.Ensure account processes and procedures are monitored and updated in line with Master Services Agreement requirements.Maintain data integrity across systems used to manage the account (including management information platforms and system drawings), escalating issues promptly when required .9) Technology, automation, innovation & sustainabilityDevelop new ways of working through innovative technologies, automation and improved operational routines.Demonstrate commitment to sustainability programmes in all parts of the office, working collaboratively with workplace teams and partners to embed sustainable practices.10) Reporting and stakeholder communicationProvide standard monthly/quarterly/annual reporting and management reports as required , ensuring accuracy and timeliness.Build and maintain strong relationships with client stakeholders, colleagues, guests, key service partners and other on-site business partners, networking confidently at all levels.11) Flexibility and wider supportRemain flexible to perform other duties within the wider workplace team as required , including supporting cross-site projects, site visits and critical operational needs.Skills (required)Excellent written and verbal communication skills, including presentation and negotiation.Strong leadership and people management capability; able to mentor and develop teams.Strong stakeholder management with the ability to network at all levels.Strong organisational skills; able to manage multiple projects and competing priorities.Strong customer focus and commitment to service excellence in a highly demanding, high-visibility environment.Strong analytical skills and attention to detail, including data integrity and reporting discipline.Confident decision-making and calm under pressure, with a proactive approach to problem solving.Comfortable leveraging technology to improve service delivery (automation, systems, reporting).Experience & QualificationsProgressive experience in Facilities Management, Property/Building Operations, Workplace Experience, Hospitality or related customer-facing environment.Demonstrable experience leading teams and managing complex service delivery (portfolio/site).Financial management experience including budgets, forecasting and cost control.Experience working in a regulated environment (financial services preferred).Degree (or equivalent) in Building Management, Facilities Management, Business Administration or related discipline preferred; professional FM qualifications (e.g., IWFM/RICS) beneficial.Location:On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.TPBN1_UKTJ

Cluster Housekeeping ManagerThe Kensington CollectionPart of the MCR Property GroupLocation: Kensington & Knightsbridge, LondonSalary: £35,000-£40,000 per annumJob Type: Full Time | PermanentAbout UsThe Kensington Collection , part of the MCR Property Group , is a portfolio of boutique hotels and serviced apartments located in the heart of Kensington and Knightsbridge.Our portfolio includes:Ashburn HotelAshburn ApartmentsClaverley Court ApartmentsChesham Court ApartmentsWe are looking for an experienced, hands-on Cluster Housekeeping Manager to lead our housekeeping operations across all four properties.Key ResponsibilitiesLead and support the housekeeping teams across all four sites.Ensure guest rooms, apartments and public areas are maintained to the highest standards.Conduct daily room inspections and quality checks.Manage staff rotas, training and performance.Monitor linen, guest amenities and housekeeping stock levels.Work closely with Reception and Maintenance to ensure rooms are ready for guests.Handle guest feedback and continuously improve housekeeping standards.Ensure compliance with Health & Safety and company procedures.What We're Looking ForPrevious experience as a Housekeeping Manager or Senior Housekeeping Supervisor.Strong leadership and organisational skills.Excellent attention to detail.Good communication and people management skills.Experience using a Hotel PMS (Guestline, Opera or similar preferred).Flexible approach to working across multiple properties.What We OfferCompetitive salary (£35,000-£40,000)22 days annual leave plus Bank HolidaysAdditional holiday for long service (up to 25 days)Birthday leaveCareer development opportunities within the MCR Property GroupSupportive and friendly working environmentTPBN1_UKTJ

JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Workplace Team LeaderReports to: UK Guest Services ManagerLocation: Kings Place, London N1Hours: 40 hours per week, Monday to Friday (flexibility for occasional out-of-hours events required)About JLLJLL supports the Whole You, personally and professionally.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry and we support them through professional growth, flexibility, and personalised benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.Role PurposeThe Workplace Team Leader is a strategic operational role responsible for leading and developing high-performing team to deliver exceptional workplace experiences at Kings Place, London N1. Working with a high-profile client (Rolls-Royce) where attention to detail and relationship management are key drivers of success, this role combines hands-on leadership with operational excellence. You will ensure all front-of-house and workplace services exceed client expectations while fostering a culture of continuous improvement, employee engagement, and creating an environment for everyone to thrive.Main DutiesLeadership & People ManagementLead, inspire, and develop the Front of House / Cleaning team through effective coaching, training, and day-to-day management to consistently deliver first-class customer serviceConduct regular one-to-ones, performance reviews, and team meetings to support professional development and maintain high team moraleManage team schedules, annual leave requests, and absence reporting to ensure adequate coverage at all timesFoster a positive, inclusive team culture that aligns with JLL values and promotes collaborationSet clear objectives for team members that link to wider business strategyAct as an escalation point for complex customer service issues, supporting the team in resolving challenges effectivelyOversee and coordinate with the onsite cleaning team to ensure quality service delivery and adherence to operational standardsDeputise for the Assistant Facilities Manager during holidays or absences, ensuring seamless operational continuityCustomer Experience ExcellenceDrive and maintain exceptional standards of customer service for all internal and external visitorsAnticipate client and visitor needs, demonstrating a proactive, solutions-focused approach with meticulous attention to detailBuild and maintain strong, professional relationships with on-site clients and stakeholdersEnsure all customer requests are handled efficiently, professionally, and to the highest standardManage the visits diary and provide VIP concierge services, including meet-and-greet dutiesHandle complaints swiftly and professionally, ensuring effective resolution or appropriate escalationProactively seek and review customer feedback, tracking remedial actions through to closureEngage confidently with clients and deliver presentations at stakeholder meetingsMeetings & Events ManagementOversee meeting room bookings, set-up, and coordination for internal and client meetings in accordance with SLAsEnsure all meeting rooms, conference spaces, and event areas are prepared to defined standardsProvide audio-visual and IT support for meetings, conferences, and eventsCollaborate with catering, hospitality, and other service providers to deliver seamless experiencesConduct monthly audits of reception, event, and meeting spaces to maintain quality standardsProvide operational support to internal events and ad-hoc out-of-hours eventsSupport the team with meeting room preparation, including reconfiguring furniture and dividing roomsOperational ExcellenceEnsure all site activities are carried out effectively and delivered in line with contractual KPIs and SLAsLiaise with multiple service lines including cleaning, maintenance, and catering to coordinate quality service deliveryDevelop, implement, and maintain standard operating procedures, periodically reviewing and driving continuous improvementRaise and track maintenance, IT, and other service requests through JLL and client systemsConduct daily Health, Safety, Security & Environment inspections before building openingOversee all contractor activity to minimise impact on site operationsSupport Facilities and service line managers with contractor activities and projectsHealth, Safety & WellbeingAct as a trained First Aider, providing immediate assistance in emergency situationsServe as a Fire Marshal, supporting and leading emergency evacuation proceduresWork in accordance with all Health, Safety, Security & Environment policies, SOPs, and risk assessmentsRaise accident and incident reports and track through to closureSupport personal emergency evacuation plans for less abled guestsReport any health, safety, or maintenance concerns promptly to relevant departmentsRaise sprinkler and fire alarm isolation requests as requiredEnsure all events and activities are conducted safely and in line with regulationsSupport with all internal and external auditsMaintain a key access listCommunication & ReportingProduce accurate reports and management information for the contract, including monthly utilisation statisticsMaintain high-quality communication with clients, team members, and the wider businessAttend weekly service line meetings and manager forum meetingsKeep clients fully informed of all relevant operational mattersEnsure operational support documentation including out-of-hours paperwork is maintainedConduct building induction sessions and site inductions for new startersPrepare and deliver professional presentations to clients and stakeholdersManage door access requests and maintain accurate records using Microsoft Excel, Word, and OutlookCommercial & Financial AwarenessMonitor, measure, and report on key performance indicators with client inputUse KPI data and service reviews to identify opportunities for service enhancementDemonstrate strong commercial awareness and contribute to operational efficiencyMaintain accurate records and use management information to support decision-makingInnovation & Continuous ImprovementIdentify and implement innovation opportunities within the siteFoster a culture of continuous improvement within your teamsSupport your line manager with wider business projects and change initiativesAnalyse management information data proactively to drive performance improvementsPerson SpecificationEssential Skills & ExperienceProven experience in a customer-facing leadership or supervisory role, ideally within a high-profile or corporate environment. Strong people management skills with the ability to motivate, coach, and develop teams. Exceptional customer service orientation with a commitment to excellence and meticulous attention to detail. Clear understanding of Health & Safety practices, including risk assessments.Excellent written and oral communication skills, with confidence in client engagement and delivering presentations. Strong relationship management skills with the ability to build trust and credibility with high-profile clients. High attention to detail and ability to work in a fast-paced environment. Computer literate with proficiency in Microsoft Word, Excel, and Outlook.Understanding of audio-visual and IT systems, with the ability to explain these clearly to customers. Ability to work both independently and collaboratively as part of a team. Flexible approach to working hours when required for operational needs and out-of-hours events. Reliable, dependable, and able to self-direct with minimal supervision and work off own initiative.DesirableFirst Aid qualification (or willingness to obtain through company-provided training). Fire Marshal certification (or willingness to obtain through company-provided training). Previous experience in corporate facilities management, front-of-house operations, or workplace experience roles. Experience working to KPIs and SLAs in a client-facing environment.Personal AttributesEnthusiastic, conscientious, and proactive with a passion for creating an environment for everyone to thrive. Solutions-focused with a can-do attitude. Calm under pressure with strong problem-solving abilities. Professional appearance and demeanour at all times. Commitment to maintaining high standards for self and colleagues.Adaptable and resilient in a dynamic operational environment. Self-motivated with strong initiative and the ability to direct both self and team effectively. Diplomatic and discreet when dealing with confidential or sensitive matters. Team player with an enthusiastic attitude who works efficiently and effectively both individually and as part of a team.What you can expect from usAt JLL UK, we support each other's wellbeing and champion inclusivity and belonging across teams. We embrace more innovative ways of working and prioritise opportunities to strengthen and advance your career within the UK and potentially across our global network. Join us in taking the more inspiring and optimistic path on our journey toward success in the dynamic UK facilities management landscape.#LI-DW2Location:On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.TPBN1_UKTJ

We are Company of Cooks, and we believe brilliant food and drink start with brilliant people. For over 25 years, we've been part of some of the UK's most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the cafés, restaurants, bars and events that bring these incredible places to life.Our values - Craft, Creativity and Community - guide everything we do. They shape how we work together, how we support our partners, and how we make each guest feel welcome. If you care about food, people and doing things properly, you'll feel right at home here.Wherever we are, we do more than serve. We bring places to life through food, service and creativity and we're looking for a General Manager to join our team at Royal College of Physicians.Location: Iconic London VenueSalary: £65,000 per annum + 10% bonusShift Pattern: Predominantly Monday-Friday with occasional weekendsKey Responsibilities:Lead and oversee the day-to-day operations of the venue, including hospitality, events, kitchen, and reception services.Act as the primary client contact, building strong relationships and ensuring exceptional service delivery at all times.Drive the successful planning and execution of conferences, events, meetings, and hospitality functions, ensuring flawless delivery and exceptional attention to detail.Provide leadership and management to the Reception Team, Event Managers, Head Chef, and Kitchen Team, creating a high-performing and engaged culture.Ensure operational excellence across all areas of the venue, maintaining the highest standards of presentation, service, and guest experience.Manage a high-volume venue catering for up to 400 guests per day, ensuring smooth and efficient operations.Take ownership of financial performance, including budgets, forecasting, cost control, and revenue growth.Ensure compliance with all Health & Safety, food safety, and company policies and procedures.Produce and analyse operational reports, using IT systems and management information to drive performance and continuous improvement.Work closely with the Operations Manager to achieve business objectives and deliver outstanding client satisfaction.Ideal CandidateA strong and demonstrable events background is essential, with significant experience in the planning and delivery of high-quality conferences, events, meetings, and hospitality functions.Proven experience as a General Manager, Events Manager, Hotel Manager, or in a senior Conference & Events leadership role.Strong background within the events, hospitality, hotel, or conference venue sector.Experienced in managing multiple departments, including events, kitchen, hospitality, and reception teams.Highly organised with exceptional attention to detail, particularly within a fast-paced events environment.Commercially aware, with strong financial and operational management skills.Confident using Microsoft Office and venue management systems, with strong overall IT literacy.An excellent communicator and natural relationship-builder, able to develop trusted relationships with clients, guests, and teams.About UsAs part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.Job Reference: com/0608/47664001/52825227/SU #CompanyofCooksCompass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!TPBN1_UKTJ

JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Join JLL's dynamic team serving one of the world's largest banking and financial services organisations with a network spanning more than 50 countries and territories. We're seeking talented professionals who thrive in fast-paced environments and are eager to drive meaningful change. This is an outstanding opportunity to work alongside industry experts that help shape the future of workplace strategy for a globally recognised institution . Whether you want a career that could take you to the top or an exciting new direction, we offer opportunities, support and rewards that will help you stand out, fulfil your potential, and ultimately make your mark on something truly exciting.Front of House (FOH) SupervisorThe role of a Front of House Supervisor is to ensure the highest levels of client and visitor care. To consistently deliver service excellence as a role model and to drive Guest Services Ambassadors and Coordinators to provide seamless visitor experience, and all reception duties are attended to. A highly self-motivated individual who has an instinctive customer centric approach th at anticipates our HSBC colleagues & customer's needs in line with the CX vision "enabling opportunities for everyo ne to flourish ".Working hours/patternMonday to Friday on a rotational basis, 40 hours per week. Flexibility is essential to support events and key business activity.Key responsibilitiesCustomer FocusTo ensure that all visitors experience service excellence consistently, with the Guest Service Ambassadors providing a warm, courteous, and prompt welcome on arrival and throughout the client journeyTo collate customer feedback on an ongoing basis via Corrigo and follow-up with customers to ensure resolutionTo ensure accurate information is available for Guest Services Ambassadors to provide local area knowledge and liaise as a point of contact between clients and hostsLiaising with PA/EA teams, clients & visitors and providing excellent customer service - encouraging the team to deliver "wow" moments when the opportunity arisesMonitoring mobile reception technology to ensure functionality and Guest Services Ambassadors are delivering service fluently and in harmony with VgreetProactively deal with enquiries, requests or complaints in person, via the telephone or email, in a timely and professional manner ensuring effective problem resolutionEnsure a commitment to service excellence recognising guest service ambassadors and colleagues with service STARsLeadership AccountabilityTo lead the team's awareness of business and team activity with regular and ad-hoc communicationStrategically rota the team according to VIP events and transfer floor meetingsProvide administration support, having full working knowledge of Asure visitor management, room and desk booking system to support guests or HSBC colleagues with any queriesEnsure meeting rooms are kept to the required standards and ready for use at all times using the Corrigo FM processEnsure that all times the Guest Services team are adhering to the highest levels of personal presentation / appearance and wearing the correct uniformOrganise excellence-audits and scorecards of the Guest Services areas to ensure reception desks/ Vgreet , guest waiting areas and client suites are always maintained to highest standards of tidiness and cleanlinessSupport a culture of continuous learning within the team, supporting them on their journey of being a customer services professional with short takes etc with the Front of House Supervisor being the "trained trainer"Proactive Guest Services Operation and CommunicationAdaptable to work throughout the Guest Services operation including main building reception, internal reception spaces and Guest Services Hub providing leadership support appropriatelyCommunicate effectively the management team, displaying accuracy and attention to detail both in verbal and written communicationMaintain a strong awareness of business activity communicating all updates with Guest Services Ambassadors whilst building strong and lasting relationshipsEscalate any new / ongoing / potential issues and complaints to the Guest Services Deputy Manager so that they are addressed accordinglyOrganise the training of new Guest Services team members including induction plans and reviewsTo support and guide all Guest Service Ambassadors and Coordinators with their daily tasks and personal development, to help improve each individual and overall service standards for the clientPerson Specification/RequirementsAt least 2 years' experience within a Front of House role in a corporate environment, 5-star hotel, members club or flagship airlineSelf-motivated service leader committed to driving service excellencePossesses fluency in leading reception services and standard operating procedures, together with in house meeting reservations procedures, and other internal/external communication methodsAbility to demonstrate empathy, excellent customer service and practical skillsOperational knowledge of all reception services and standard operating proceduresMust have excellent organisational skills and good attention to detailProfessional and high standard of overall communicationShould have an excellent and positive "can do attitude" and a great team player and leaderAble to work in a busy and pressurised environmentproviding a discreet and personalised service.From time to time the company may require you to work at other sites, on projects, company development, site visits or similar. You will also positively represent the company at all times along with being present in the workplace at critical times of operationLocation:On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.TPBN1_UKTJ

Job summaryKnightsbridge Medical Centre is aiming to appoint a full time Practice Manager to our team due to retirement. We are looking for someone with experience in healthcare management to join our friendly and supportive team,You will have experience of managing people and services, finance and IT and you will use your interpersonal skills to ensure the smoothe and efficient daily running of the practice.Main duties of the jobTo manage and coordinate all aspects of practice functionality, motivating and managing staff, optimising efficiency and financial performance, ensuring the practice achieves its long-term strategic objectives in a safe and effective working environment.To manage and support the reception, secretarial and administration teams, taking a role in reviewing performance, training, recruitment and rotas.To be the Practice administrator for the clinical system and Practice co-ordinator for IT hardware issues liaising with all system providers and IT support services.About usWe are a large training practice with a list size of 1500 situated in a three storey purpose built building a short distance from the Brompton Road and Harrods and not far from Kensington High Street and the Kings Road.We have a full complement of staff including 2 GP partners, 4 further GPs, 2 practice nurses and an HCA. Our administration team consists of a manager, deputy, an administrator, reception manager and and 6 receptionists.We also have pharmacists and a PA attached to the practice.DetailsDate posted07 August 2026Pay schemeOtherSalary 50,000 to 55,000 a year DOE ContractPermanentWorking pattern Full-time, Flexible working Reference numberA0176-26-0004Job locationsPavilion RoadLondonSW1X 0ETUnited KingdomJob descriptionJob responsibilitiesJOB TITLE: Practice ManagerHours: FULL TIME Main responsibilities: Overseeing the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities Functional management of all clinical and administrative staff To manage reception and doctors rota To manage and prioritize own workload Managing contracts for services i.e. cleaning, gardening, window cleaning etc. Leading change and continuous improvement initiatives Ensuring the team reach QOF targets (supported by the nursing and administrative leads) Ensuring compliance with legislation and dealing with disciplinary issues accordingly The management of the premises, including health and safety aspects such as risk assessments and mandatory trainingHuman ResourcesManaging the recruitment process for the practice: induction, training and review of reception, administration staff including paperwork Establishing, reviewing and regularly updating Job Descriptions and Person SpecificationsOrganise staff training on all aspects of general practice as requiredAuthorise and monitor all staff absence, including holiday, sickness and other leave ensuring there is adequate cover for staff rotaProvide support to all staff, effectively addressing their queries, problems and requests, both formal and informalOverseeing staff workload on a daily basis, organising and allocating work as required.Ensure staff awareness of confidentiality including Data protection and Caldicott guardianEnsuring all staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectivelyAdministration and OperationEnsure policies and procedures are followed and that all administrative systems are in place and running smoothlyEnsuring that the building complies with all Health & Safety aspects of legislation and best practiceIT SystemsOverseeing IT implementation and use providing any relevant trainingEnsure System Security and Data protection procedures are adhered toLiaise with IT support department to resolve other hardware and software issuesPractice FinanceManage practice budgets and minimize expenditure without impacting on quality.Maintaining an effective liaison with the practice accountant and ensuring figures are presented and submitted in a timely fashionLiaising with the ICB regarding queries with payments relating to the contractCollating invoices ready for paymentOther dutiesTo be the first line of contact for patients with respect to any complaints and to take appropriate action as agreed in the Practice complaints procedure with the support of the PartnersManaging seasonal Influenza campaignTo ensure regular checks are carried out on the fire alarm systemCoordinating the practice diary, ensuring meetings are scheduled appropriatelyLiaising at external meetings as requiredMarketing the practice appropriatelyManaging the Patient Participation GroupMaintaining the practice and NHS choices websitesContribution to the Implementation of Services:The post-holder willApply practice policies, standards and guidanceDiscuss with other members of the team how the policies, standards and guidelines will affect own workParticipate in audit and meetings where appropriate Job description Job responsibilitiesJOB TITLE: Practice ManagerHours: FULL TIME Main responsibilities: Overseeing the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities Functional management of all clinical and administrative staff To manage reception and doctors rota To manage and prioritize own workload Managing contracts for services i.e. cleaning, gardening, window cleaning etc. Leading change and continuous improvement initiatives Ensuring the team reach QOF targets (supported by the nursing and administrative leads) Ensuring compliance with legislation and dealing with disciplinary issues accordingly The management of the premises, including health and safety aspects such as risk assessments and mandatory trainingHuman ResourcesManaging the recruitment process for the practice: induction, training and review of reception, administration staff including paperwork Establishing, reviewing and regularly updating Job Descriptions and Person SpecificationsOrganise staff training on all aspects of general practice as requiredAuthorise and monitor all staff absence, including holiday, sickness and other leave ensuring there is adequate cover for staff rotaProvide support to all staff, effectively addressing their queries, problems and requests, both formal and informalOverseeing staff workload on a daily basis, organising and allocating work as required.Ensure staff awareness of confidentiality including Data protection and Caldicott guardianEnsuring all staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectivelyAdministration and OperationEnsure policies and procedures are followed and that all administrative systems are in place and running smoothlyEnsuring that the building complies with all Health & Safety aspects of legislation and best practiceIT SystemsOverseeing IT implementation and use providing any relevant trainingEnsure System Security and Data protection procedures are adhered toLiaise with IT support department to resolve other hardware and software issuesPractice FinanceManage practice budgets and minimize expenditure without impacting on quality.Maintaining an effective liaison with the practice accountant and ensuring figures are presented and submitted in a timely fashionLiaising with the ICB regarding queries with payments relating to the contractCollating invoices ready for paymentOther dutiesTo be the first line of contact for patients with respect to any complaints and to take appropriate action as agreed in the Practice complaints procedure with the support of the PartnersManaging seasonal Influenza campaignTo ensure regular checks are carried out on the fire alarm systemCoordinating the practice diary, ensuring meetings are scheduled appropriatelyLiaising at external meetings as requiredMarketing the practice appropriatelyManaging the Patient Participation GroupMaintaining the practice and NHS choices websitesContribution to the Implementation of Services:The post-holder willApply practice policies, standards and guidanceDiscuss with other members of the team how the policies, standards and guidelines will affect own workParticipate in audit and meetings where appropriatePerson Specification Qualifications EssentialGCSE grade A to C in English and MathsDesirableBusiness Management or Health management qualification at degree level Experience EssentialProven Practice management experience in General Practice.Strong leadership skills.Good organisational skills.The ability to work under pressure.Proficiency in using computer software packages.Experience of HR processes including appraisals, staff development and disciplinary proceduresDesirableExperience of working with Systmone clinical softwareExperience of working with Xero accounting package Person Specification Qualifications EssentialGCSE grade A to C in English and MathsDesirableBusiness Management or Health management qualification at degree level Experience EssentialProven Practice management experience in General Practice.Strong leadership skills.Good organisational skills.The ability to work under pressure.Proficiency in using computer software packages.Experience of HR processes including appraisals, staff development and disciplinary proceduresDesirableExperience of working with Systmone clinical softwareExperience of working with Xero accounting packageDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameKnightsbridge Medical CentreAddressPavilion RoadLondonSW1X 0ETUnited KingdomEmployer's websiteEmployer detailsEmployer nameKnightsbridge Medical CentreAddressPavilion RoadLondonSW1X 0ETUnited KingdomEmployer's website

You will support and guide the reception team on shift, ensure operational procedures are followed, and deliver a personalised, seamless experience aligned with Meli bra. Reception Supervisor (maternity cover). Front Office Manager / Reception Management Team.

Our Guest Service Manager plays a key leadership role within the Front Office department, ensuring exceptional guest journeys while supporting the smooth day-to-day operation of Guest Services. The Guest Service Manager oversees Reception, Guest Relations ensuring every guest receives a seamless exp

Being fully aware of all standards and procedures for the reception department as laid out by the Reception and Accommodation Manager and adhering to them at all times. Morning and evening shift rotation. Ensuring the desk and reception areas are presentable at all times.

Our Assistant Reception Manager will support the Reception Manager in overseeing the reception team and assist in directing the team in their duties and responsibilities. Proven experience as an Assistant Reception Manager or similar role, preferably in a high-volume, upscale dining establishment. A

We're looking for an exceptional Reception Manager / Front of House Manager to lead a high-performing reception team within one of London's most prestigious corporate workplaces. Maintain outstanding presentation standards. Lead a dedicated Front of House team delivering outstanding service.

We're recruiting an experienced Catering Supervisor who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Healthcare on a full time basis, contracted to 35 hours per week. As a Catering Supervisor, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: Variable shifts Please note: This role is contracted to weeks per year Could you shine as Healthcare's next Catering Supervisor? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious food to the highest standards Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Our ideal Catering Supervisor will: Be passionate about great-tasting food and exceptional customer service Have a minimum of two years of catering experience Have experience managing teams in a similar role Hold a Basic Food Hygiene certificate Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals. Job Reference: com/1407/72387001/52812448/R/STC #Medirest Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKTJ

As Reception Manager, you'll lead by example, providing excellent guest service and a smooth, efficient check-in/check-out process.

Together, we create memorable experiences for our clients while supporting each other to grow and succeed. Monday - Friday, 40 hours per week, 08:00am - 17:00pm. Set objectives and be responsible for the day to day running of the reception with Team of 5 staff members, including managing the recruit

Working Pattern: Monday - Friday, 40 hours per week, 8:00am - 17:00pm / 8:30am - 17:30pm.

We are looking for an experienced, hands on Rooms Division Manager to lead our Reception and Housekeeping teams.

We are seeking an experiences and highly organised Event Supervisor to join our vibrant team. As Events Supervisor, you will work closely with other departments to manage logistics, support client needs, and enhance the overall guest experience. If you are ready to take the lead in shaping memorable events and driving operational excellence, we would love to hear from you. You will be joining a dynamic and collaborative team of 16 professionals, including members of the Events Team and Corporate Support Staff. Together, the team oversees all operational activity across both the Ground Floor and Client Floors, and two other buildings. ensuring seamless event delivery and an exceptional guest experience. Type of contract: Full-time, Permanent Hours: 40 per week (Monday-Friday; on a shift rota basis between 7 AM - 7 PM, with flexibility as per business needs) Salary: Up to £38,000 per annum What will you get? Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! PLUS free lunch for all Rapport Ambassadors! Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow. Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support. Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career! Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions. Give Back to Community: Take one paid day off annually to support a cause you're passionate about! Main responsibilities Oversee event planning and delivery to ensure consistency, quality, and alignment with client expectations. Serve as the main escalation point for complex or high-profile client needs, ensuring prompt, professional resolution. Build and maintain strong relationships with key stakeholders to support loyalty and repeat business. Review and approve major event proposals and logistics to ensure accuracy and feasibility. Manage incoming meeting and event requests, confirm details, allocate suitable space, and issue confirmations. Plan and coordinate assigned events from reservation through to billing. Work with bookers to confirm requirements and manage event logistics, including catering and service needs. Prepare daily set-up sheets with detailed instructions for Operations, AV, and F&B teams. Coordinate all client and host needs, managing changes or cancellations with relevant teams. Seek opportunities to improve service, streamline processes, and introduce innovative enhancements. Lead and support the events team through guidance, feedback, and regular check-ins. Promote a culture of collaboration, accountability, and continuous improvement. Monitor team performance and escalate concerns to the Team Leader and Reception & Events Manager. Ensure consistent adherence to company policies, procedures, and SOPs. The ideal candidate will Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Ideally possess experience in a similar role, managing a team. Have a positive, outgoing personality and be able to easily build rapport with key stakeholders. Be proactive, flexible and adaptable, with great attention to detail and ambition to learn and grow. Display excellent personal presentation and interpersonal skills. Be computer literate, with excellent communication skills, verbal and written, with a professional telephone and email etiquette. Demonstrate the ability to work independently and manage own workload. About us Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs. Find out more about us and our values at www.rapportservice.com. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience. TPBN1_UKTJ

As our Spa Reception & Membership Manager, you will be the face of that experience, leading a team that delivers exceptional servic.

A24 is looking for an HR Business Partner & Office Manager who will collaborate with leaders and employees across the studio, with primary responsibility for our UK-based team members. You will own UK HR compliance and employment practices, while also serving as the day-to-day manager of our London office – overseeing its operations, facilities, and workplace experience for our growing team. You'll be a trusted advisor to managers and employees, working closely with our broader People team to bring global programs to life locally. This position is based in our London office. Responsibilities – What you'll do HR Business Partnership • Advise leaders on org design, workforce planning, talent opportunities, and team health, • Be a sounding board for managers and employees navigating tough decisions, as well as their own growth, • Own UK employment compliance and best practices, e.g., contracts, policies, right-to-work checks, statutory processes, and handbook updates as regulations evolve, • Lead your business groups through performance and comp planning cycles in collaboration with the broader People team, • Support onboarding for new starters, ensuring a smooth end-to-end experience from offer through first weeks, • Use business and people data (e.g., financials, goals, attrition, performance) to diagnose root issues and make grounded recommendations Office Management & Workplace Experience • Own the day-to-day running of the London office, e.g., space planning, workplace supplies, purchasing, budgeting, health & safety, other compliance requirements, and general logistics, • Serve as primary point of contact for building management and local vendors, e.g., cleaning, maintenance, security, and catering, • In collaboration with other colleagues, plan and coordinate office-based events and internal programming to build connectivity and culture, • Ensure strong front-of-house operations, including reception coverage and guest experience, stepping in during peak times as needed, • Serve as the primary in-office point of contact for day-to-day IT / AV needs, including basic troubleshooting and meeting room tech setup, partnering with central IT team as needed, • Support planning and execution of office upgrades, space enhancements, and future office planning, including construction and densification initiatives Qualifications – What you bring • 6+ years in HR, with expertise in local employment practices, • Experience owning office management or workplace operations, ideally for a high growth team, • Passion for partnering with and guiding leaders and managers, • Comfort with ambiguity and working in fast, creative environments, • Humble and resourceful, with a no-task-is-too-small attitude We are looking for diverse perspectives. A24 is an Equal Opportunity Employer and encourages applications from all kinds of candidates. A24 is an acclaimed global entertainment company known for producing and distributing films, television series, documentaries, music, publishing, and consumer products. Established in New York in 2012, A24 has cultivated a library of over 150 films and 50 TV series, earning critical and commercial acclaim with more than 21 Oscars, 20 Golden Globes, and 19 Emmys. Renowned for groundbreaking hits like Moonlight, Everything Everywhere All at Once, Uncut Gems, and Backrooms as well as television successes such as Euphoria, Beef, and Ramy, A24 has developed a passionate fanbase and expanded into ventures like Half Magic and the Cherry Lane Theater. #J-18808-Ljbffr

A24 is looking for an HR Business Partner & Office Manager who will collaborate with leaders and employees across the studio, with primary responsibility for our UK-based team members. You will own UK HR compliance and employment practices, while also serving as the day-to-day manager of our London office – overseeing its operations, facilities, and workplace experience for our growing team. You'll be a trusted advisor to managers and employees, working closely with our broader People team to bring global programs to life locally. This position is based in our London office. Responsibilities – What you'll do HR Business Partnership • Advise leaders on org design, workforce planning, talent opportunities, and team health, • Be a sounding board for managers and employees navigating tough decisions, as well as their own growth, • Own UK employment compliance and best practices, e.g., contracts, policies, right-to-work checks, statutory processes, and handbook updates as regulations evolve, • Lead your business groups through performance and comp planning cycles in collaboration with the broader People team, • Support onboarding for new starters, ensuring a smooth end-to-end experience from offer through first weeks, • Use business and people data (e.g., financials, goals, attrition, performance) to diagnose root issues and make grounded recommendations Office Management & Workplace Experience • Own the day-to-day running of the London office, e.g., space planning, workplace supplies, purchasing, budgeting, health & safety, other compliance requirements, and general logistics, • Serve as primary point of contact for building management and local vendors, e.g., cleaning, maintenance, security, and catering, • In collaboration with other colleagues, plan and coordinate office-based events and internal programming to build connectivity and culture, • Ensure strong front-of-house operations, including reception coverage and guest experience, stepping in during peak times as needed, • Serve as the primary in-office point of contact for day-to-day IT / AV needs, including basic troubleshooting and meeting room tech setup, partnering with central IT team as needed, • Support planning and execution of office upgrades, space enhancements, and future office planning, including construction and densification initiatives Qualifications – What you bring • 6+ years in HR, with expertise in local employment practices, • Experience owning office management or workplace operations, ideally for a high growth team, • Passion for partnering with and guiding leaders and managers, • Comfort with ambiguity and working in fast, creative environments, • Humble and resourceful, with a no-task-is-too-small attitude We are looking for diverse perspectives. A24 is an Equal Opportunity Employer and encourages applications from all kinds of candidates. A24 is an acclaimed global entertainment company known for producing and distributing films, television series, documentaries, music, publishing, and consumer products. Established in New York in 2012, A24 has cultivated a library of over 150 films and 50 TV series, earning critical and commercial acclaim with more than 21 Oscars, 20 Golden Globes, and 19 Emmys. Renowned for groundbreaking hits like Moonlight, Everything Everywhere All at Once, Uncut Gems, and Backrooms as well as television successes such as Euphoria, Beef, and Ramy, A24 has developed a passionate fanbase and expanded into ventures like Half Magic and the Cherry Lane Theater. #J-18808-Ljbffr

A24 is looking for an HR Business Partner & Office Manager who will collaborate with leaders and employees across the studio, with primary responsibility for our UK-based team members. You will own UK HR compliance and employment practices, while also serving as the day-to-day manager of our London office – overseeing its operations, facilities, and workplace experience for our growing team. You'll be a trusted advisor to managers and employees, working closely with our broader People team to bring global programs to life locally. This position is based in our London office. Responsibilities – What you'll do HR Business Partnership • Advise leaders on org design, workforce planning, talent opportunities, and team health, • Be a sounding board for managers and employees navigating tough decisions, as well as their own growth, • Own UK employment compliance and best practices, e.g., contracts, policies, right-to-work checks, statutory processes, and handbook updates as regulations evolve, • Lead your business groups through performance and comp planning cycles in collaboration with the broader People team, • Support onboarding for new starters, ensuring a smooth end-to-end experience from offer through first weeks, • Use business and people data (e.g., financials, goals, attrition, performance) to diagnose root issues and make grounded recommendations Office Management & Workplace Experience • Own the day-to-day running of the London office, e.g., space planning, workplace supplies, purchasing, budgeting, health & safety, other compliance requirements, and general logistics, • Serve as primary point of contact for building management and local vendors, e.g., cleaning, maintenance, security, and catering, • In collaboration with other colleagues, plan and coordinate office-based events and internal programming to build connectivity and culture, • Ensure strong front-of-house operations, including reception coverage and guest experience, stepping in during peak times as needed, • Serve as the primary in-office point of contact for day-to-day IT / AV needs, including basic troubleshooting and meeting room tech setup, partnering with central IT team as needed, • Support planning and execution of office upgrades, space enhancements, and future office planning, including construction and densification initiatives Qualifications – What you bring • 6+ years in HR, with expertise in local employment practices, • Experience owning office management or workplace operations, ideally for a high growth team, • Passion for partnering with and guiding leaders and managers, • Comfort with ambiguity and working in fast, creative environments, • Humble and resourceful, with a no-task-is-too-small attitude We are looking for diverse perspectives. A24 is an Equal Opportunity Employer and encourages applications from all kinds of candidates. A24 is an acclaimed global entertainment company known for producing and distributing films, television series, documentaries, music, publishing, and consumer products. Established in New York in 2012, A24 has cultivated a library of over 150 films and 50 TV series, earning critical and commercial acclaim with more than 21 Oscars, 20 Golden Globes, and 19 Emmys. Renowned for groundbreaking hits like Moonlight, Everything Everywhere All at Once, Uncut Gems, and Backrooms as well as television successes such as Euphoria, Beef, and Ramy, A24 has developed a passionate fanbase and expanded into ventures like Half Magic and the Cherry Lane Theater. #J-18808-Ljbffr

A24 is looking for an HR Business Partner & Office Manager who will collaborate with leaders and employees across the studio, with primary responsibility for our UK-based team members. You will own UK HR compliance and employment practices, while also serving as the day-to-day manager of our London office – overseeing its operations, facilities, and workplace experience for our growing team. You'll be a trusted advisor to managers and employees, working closely with our broader People team to bring global programs to life locally. This position is based in our London office. Responsibilities – What you'll do HR Business Partnership • Advise leaders on org design, workforce planning, talent opportunities, and team health, • Be a sounding board for managers and employees navigating tough decisions, as well as their own growth, • Own UK employment compliance and best practices, e.g., contracts, policies, right-to-work checks, statutory processes, and handbook updates as regulations evolve, • Lead your business groups through performance and comp planning cycles in collaboration with the broader People team, • Support onboarding for new starters, ensuring a smooth end-to-end experience from offer through first weeks, • Use business and people data (e.g., financials, goals, attrition, performance) to diagnose root issues and make grounded recommendations Office Management & Workplace Experience • Own the day-to-day running of the London office, e.g., space planning, workplace supplies, purchasing, budgeting, health & safety, other compliance requirements, and general logistics, • Serve as primary point of contact for building management and local vendors, e.g., cleaning, maintenance, security, and catering, • In collaboration with other colleagues, plan and coordinate office-based events and internal programming to build connectivity and culture, • Ensure strong front-of-house operations, including reception coverage and guest experience, stepping in during peak times as needed, • Serve as the primary in-office point of contact for day-to-day IT / AV needs, including basic troubleshooting and meeting room tech setup, partnering with central IT team as needed, • Support planning and execution of office upgrades, space enhancements, and future office planning, including construction and densification initiatives Qualifications – What you bring • 6+ years in HR, with expertise in local employment practices, • Experience owning office management or workplace operations, ideally for a high growth team, • Passion for partnering with and guiding leaders and managers, • Comfort with ambiguity and working in fast, creative environments, • Humble and resourceful, with a no-task-is-too-small attitude We are looking for diverse perspectives. A24 is an Equal Opportunity Employer and encourages applications from all kinds of candidates. A24 is an acclaimed global entertainment company known for producing and distributing films, television series, documentaries, music, publishing, and consumer products. Established in New York in 2012, A24 has cultivated a library of over 150 films and 50 TV series, earning critical and commercial acclaim with more than 21 Oscars, 20 Golden Globes, and 19 Emmys. Renowned for groundbreaking hits like Moonlight, Everything Everywhere All at Once, Uncut Gems, and Backrooms as well as television successes such as Euphoria, Beef, and Ramy, A24 has developed a passionate fanbase and expanded into ventures like Half Magic and the Cherry Lane Theater. #J-18808-Ljbffr

London, United Kingdom | Posted on 02/11/2025 • Salary & Package Market rates + excellent commission + bonus, • Date Opened 02/11/2025, • Job Type Permanent, • Skills Required EA, Sales, Recruitment, Business, Marketing, • Education/Qualifications Graduate Degree 2.1+, • Category Recruitment, • Right to Work in Country Unrestricted UK Right to Work, • City London, • State/Province City of London, • Country United Kingdom Advisory, Executive Search, Senior Appointments, Interim Management Consultants Founded in 2015, BluZinc are looking for a brilliant part Assistant to the CEO and part Recruiter / Researcher / Resourcer / Executive Search / Recruitment Consultant. Attached to London, a remote based job opening for our boutique talent acquisition and selection consultancy, growing based on exceptional performance results over the last 4 years; in response to client and candidate demand. Most our client clients have awesome digital marketing and eCommerce operations and technology teams, remote based, with head offices near Austin, Los Angeles, San Francisco, New York, Miami, Isle of Man, Durban, London and other cities. Client contacts include CEO, COO, CMO, CTO, CFO, VPHR, Senior Managers of small (under $100MM ARR in the USA), rapidly expanding, successful B2C consumer companies in health, wellness, fitness, food supplements, functional beverages, herbs, nutrition, nutraceuticals, organic skincare, fashion, and B2B eLearning (teaching marketing or business growth), Marketing Agencies and a some medium (over $100MM) to large size clients, all with a strong focus on Direct to Consumer business and sales/service models, mostly in the USA with more clients planned in London! Around 70% of this role is supporting recruitment consultancy sales, service, business development, candidate acquisition and selection, to help the CEO scale who will bring on more clients, jobs and then build out the internal BluZinc team of recruiters. This role could become General / Operations Manager or you will in the future help hire that type of person and move into a full time EA / PA. type focus.We have an established outsourced relationship for accounting, payroll, and bookkeeping. To be considered an ideal applicant, we need your experience, abilities, knowledge, goals, interests and aspirations to include most of: • Support to the CEO and be a recruiter, esnuring that the clients he manages are being serviced, experienced in customer sales & service, digital marketing, operations, people, process, procedures, digital technology (including Google Workplace), • Be point of contact for suppliers, affiliates, partners, reception, meeting management, travel, events, data, analytics, CRM, compliance, training, recruiting, HR, finance, credit, accounts (less than 3 day a month currently due to ousrourced suppliers and excellent digital proceses and efificiencies), • A good understanding of Digital Marketing, Media, Communications, Online Shops, eCommerce, Operations and comfortable with modern digital HR / recruitment marketing technology for sourcing and managing business, • Effective in sales, relationship management, rapport building, listening, questioning, persuasion, influencing, negotiating and always learning or open to coaching (this is important with candidates and for a future management role in this company), • If you are an experienced new business Marketing, eCommerce, or Operations recruiter with client contact relationships in funded start-upsor small, medium size growing companies or PSL relationshions in large corpoates, you can manage your own clients and be paid full commission and bonuses as per a Recruitment Consultant with extra financial rewards for bringing on clients, • Knowledge of winning, developing and delivering with repeat business in recruitment or marketing / advertising / digital agency services or D2C eCommerce consumer brand, • Headhunting, publishing adverts, emails, calls, interviews, managing the candidate relationships, ATS process, lead generation, marketing etc while being coached over several months on how to develop your own small client portfolio of high quality relationships that are enjoyable and lucrative or you may prefer to stay candidate focused and sales support rather than in a new business client facing role, • Contingency or retained Search and Selection services for Executive Recruitment, either confidential or client paid dual branded advertised selection, with base salaries are $80K-$400K+, • Contractor Placements or Interim Executive Management (only if you have existingclient contact relationships as a 360 degree consultant), • Home Based / Remote (USA positions will be self employed / 1099 consultants/ freelance), • High levels of emotional intelligence, empathy, rapport building, intelligent, critical thinking, initiative, competitive winner, amazing planning, prioritising and organising skills, • You are an excellent networker, charismatic, proactive in client and/or candidate development, self confident, self motivated, aware of integrated advertising, sales and marketing, will enjoy providing blog/vlog content for your branding communication andfor all the right reasons,be memorable on calls, in meetings and at industry events, • Assessment and selection, accurate, objective judgment, to ensure conversion to long term client/candidate culture fit and sustainable teams in profitable companies, • Our busiest operational times are UK afternoon and some early evenings due to many USA clients conducting Zoom interviews with potential candidates for our clients, • We rarely work beyond UK 7pm except for an emergency or when great things happen like managing offers and acceptances for new placements and it makes sense to do it today rather than tomorrow, • At present our mein manageemtn weekly meeting is on a Wednesday and a sales meeting on Thursday, • 2.1/1st Class University degree or equivenlwent / similar caliber, • Excellent communication skills in all mediums and formats including Business level English fluencyWe are a creative team, focused on quality, for constructive, productive and enjoyable experiences with everyone we work with... including you! Your career with us can be focused around resourcing candidates for a senior consultant or end to end on your own customer portfolio and/or team management or exec support while always contributing to fee earning with exceptional prospects and rewards. We can informally, confidentially connect with the curious or for those more serious about a career change, lets progress more swiftly to offer and joining over the short or medium term future.For more insight to our brand, values, services, clients, jobs, talent and culture search online for: BluZinc and apply ASAP! #J-18808-Ljbffr

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Workplace Team Leader Reports to: UK Guest Services ManagerLocation: Kings Place, London N1Hours: 40 hours per week, Monday to Friday (flexibility for occasional out-of-hours events required)About JLLJLL supports the Whole You, personally and professionally.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry and we support them through professional growth, flexibility, and personalised benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.Role PurposeThe Workplace Team Leader is a strategic operational role responsible for leading and developing high-performing team to deliver exceptional workplace experiences at Kings Place, London N1. Working with a high-profile client (Rolls-Royce) where attention to detail and relationship management are key drivers of success, this role combines hands-on leadership with operational excellence. You will ensure all front-of-house and workplace services exceed client expectations while fostering a culture of continuous improvement, employee engagement, and creating an environment for everyone to thrive.Main DutiesLeadership & People ManagementLead, inspire, and develop the Front of House / Cleaning team through effective coaching, training, and day-to-day management to consistently deliver first-class customer serviceConduct regular one-to-ones, performance reviews, and team meetings to support professional development and maintain high team moraleManage team schedules, annual leave requests, and absence reporting to ensure adequate coverage at all timesFoster a positive, inclusive team culture that aligns with JLL values and promotes collaborationSet clear objectives for team members that link to wider business strategyAct as an escalation point for complex customer service issues, supporting the team in resolving challenges effectivelyOversee and coordinate with the onsite cleaning team to ensure quality service delivery and adherence to operational standardsDeputise for the Assistant Facilities Manager during holidays or absences, ensuring seamless operational continuityCustomer Experience ExcellenceDrive and maintain exceptional standards of customer service for all internal and external visitorsAnticipate client and visitor needs, demonstrating a proactive, solutions-focused approach with meticulous attention to detailBuild and maintain strong, professional relationships with on-site clients and stakeholdersEnsure all customer requests are handled efficiently, professionally, and to the highest standardManage the visits diary and provide VIP concierge services, including meet-and-greet dutiesHandle complaints swiftly and professionally, ensuring effective resolution or appropriate escalationProactively seek and review customer feedback, tracking remedial actions through to closureEngage confidently with clients and deliver presentations at stakeholder meetingsMeetings & Events ManagementOversee meeting room bookings, set-up, and coordination for internal and client meetings in accordance with SLAsEnsure all meeting rooms, conference spaces, and event areas are prepared to defined standardsProvide audio-visual and IT support for meetings, conferences, and eventsCollaborate with catering, hospitality, and other service providers to deliver seamless experiencesConduct monthly audits of reception, event, and meeting spaces to maintain quality standardsProvide operational support to internal events and ad-hoc out-of-hours eventsSupport the team with meeting room preparation, including reconfiguring furniture and dividing roomsOperational ExcellenceEnsure all site activities are carried out effectively and delivered in line with contractual KPIs and SLAsLiaise with multiple service lines including cleaning, maintenance, and catering to coordinate quality service deliveryDevelop, implement, and maintain standard operating procedures, periodically reviewing and driving continuous improvementRaise and track maintenance, IT, and other service requests through JLL and client systemsConduct daily Health, Safety, Security & Environment inspections before building openingOversee all contractor activity to minimise impact on site operationsSupport Facilities and service line managers with contractor activities and projectsHealth, Safety & WellbeingAct as a trained First Aider, providing immediate assistance in emergency situationsServe as a Fire Marshal, supporting and leading emergency evacuation proceduresWork in accordance with all Health, Safety, Security & Environment policies, SOPs, and risk assessmentsRaise accident and incident reports and track through to closureSupport personal emergency evacuation plans for less abled guestsReport any health, safety, or maintenance concerns promptly to relevant departmentsRaise sprinkler and fire alarm isolation requests as requiredEnsure all events and activities are conducted safely and in line with regulationsSupport with all internal and external auditsMaintain a key access listCommunication & ReportingProduce accurate reports and management information for the contract, including monthly utilisation statisticsMaintain high-quality communication with clients, team members, and the wider businessAttend weekly service line meetings and manager forum meetingsKeep clients fully informed of all relevant operational mattersEnsure operational support documentation including out-of-hours paperwork is maintainedConduct building induction sessions and site inductions for new startersPrepare and deliver professional presentations to clients and stakeholdersManage door access requests and maintain accurate records using Microsoft Excel, Word, and OutlookCommercial & Financial AwarenessMonitor, measure, and report on key performance indicators with client inputUse KPI data and service reviews to identify opportunities for service enhancementDemonstrate strong commercial awareness and contribute to operational efficiencyMaintain accurate records and use management information to support decision-makingInnovation & Continuous ImprovementIdentify and implement innovation opportunities within the siteFoster a culture of continuous improvement within your teamsSupport your line manager with wider business projects and change initiativesAnalyse management information data proactively to drive performance improvementsPerson SpecificationEssential Skills & ExperienceProven experience in a customer-facing leadership or supervisory role, ideally within a high-profile or corporate environment. Strong people management skills with the ability to motivate, coach, and develop teams. Exceptional customer service orientation with a commitment to excellence and meticulous attention to detail. Clear understanding of Health & Safety practices, including risk assessments.Excellent written and oral communication skills, with confidence in client engagement and delivering presentations. Strong relationship management skills with the ability to build trust and credibility with high-profile clients. High attention to detail and ability to work in a fast-paced environment. Computer literate with proficiency in Microsoft Word, Excel, and Outlook.Understanding of audio-visual and IT systems, with the ability to explain these clearly to customers. Ability to work both independently and collaboratively as part of a team. Flexible approach to working hours when required for operational needs and out-of-hours events. Reliable, dependable, and able to self-direct with minimal supervision and work off own initiative.DesirableFirst Aid qualification (or willingness to obtain through company-provided training). Fire Marshal certification (or willingness to obtain through company-provided training). Previous experience in corporate facilities management, front-of-house operations, or workplace experience roles. Experience working to KPIs and SLAs in a client-facing environment.Personal AttributesEnthusiastic, conscientious, and proactive with a passion for creating an environment for everyone to thrive. Solutions-focused with a can-do attitude. Calm under pressure with strong problem-solving abilities. Professional appearance and demeanour at all times. Commitment to maintaining high standards for self and colleagues.Adaptable and resilient in a dynamic operational environment. Self-motivated with strong initiative and the ability to direct both self and team effectively. Diplomatic and discreet when dealing with confidential or sensitive matters. Team player with an enthusiastic attitude who works efficiently and effectively both individually and as part of a team.What you can expect from usAt JLL UK, we support each other's wellbeing and champion inclusivity and belonging across teams. We embrace more innovative ways of working and prioritise opportunities to strengthen and advance your career within the UK and potentially across our global network. Join us in taking the more inspiring and optimistic path on our journey toward success in the dynamic UK facilities management landscape.#LI-DW2Location: On-site –London, GBRIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.SummaryLocation: London, GBRType: Full time

Take full ownership of the front of house reception area and meeting rooms, ensuring they consistently reflect a professional and welcoming environment. We are now seeking a dynamic and highly personable Front of House Manager to join our administration team. Strong proficiency in Microsoft Office S

Vacherin in London seeks a Reception Manager to lead reception teams, ensure excellent guest experiences and maintain high service standards across three locations.

Booking annual CQC compliant maintenance audits and keeping a log of maintenance and arranging visits from the handyman. Deputise for the Reception Manager and Practice Manager when required and support the day-to-day operational management of the practice. Deputise for the Reception Manager and Pra