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Technical Engineer (Domestic Boilers & Heating)Location: Field-BasedJob Type: Full-TimeSalary: £35,000-£40,000 (depending on experience) + £150 per Saturday rota paymentAbout the RoleWe are looking for a skilled and customer-focused Technical Engineer to join our Technical Services team. This field-based role involves providing on-site fault-finding, servicing and breakdown support for domestic boilers and hot water systems across the South East.You'll also provide technical support via a dedicated helpline on a rota basis and work alongside the sales team to support installer events, product demonstrations and technical training.This is an excellent opportunity for an experienced heating engineer who enjoys solving technical challenges while delivering exceptional customer service.Key ResponsibilitiesDiagnose and repair faults on domestic boilers and hot water products at customer premises.Provide technical support through the telephone helpline as part of a weekday and Saturday rota.Support sales activities, including installer visits, trade events, demonstrations and technical presentations.Build and maintain strong relationships with customers, installers and service partners.Monitor and support local service agents to ensure high service standards and appropriate stock levels.Deliver product training to installers and service agents through presentations and live demonstrations.Resolve customer issues efficiently and professionally.Share technical feedback and contribute ideas to support continuous product and service improvements.About YouTo be successful in this role, you'll have:Proven experience diagnosing and repairing domestic boiler faults (ideally five or more years).Current ACS Core and Boiler qualifications (CCN1 and CENWAT).Oil heating qualifications (essential).A full UK driving licence.Residence within or close to the South East region.Strong customer service and communication skills.Good IT skills and the ability to work independently with minimal supervision.DesirableAir Source Heat Pump experience or qualification.F-Gas Category 1 certification.What's on OfferCompetitive salary of £35,000-£40,000, depending on experience.£150 payment for Saturday rota cover.Company van.Tablet and mobile phone.22 days' annual leave, increasing with service, plus bank holidays.Company pension.Private health insurance following the qualifying period.Performance-related bonus.Ongoing training and development.The opportunity to join a growing organisation within the heating and renewable technologies sector, where you'll play a key role in delivering outstanding technical support and customer service.TPBN1_UKTJ

Job description\n \n Workshop Controller - Volkswagen Centre Van Norwich\n \n Want to be the best you can be? It's what drives us too.\n \n \nWorking in our aftersales department as a Workshop Controller you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all ...\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n ZIPC1_UKTJ

My client is a local insurance broker specialising in holiday home insurance as well as other insurance products, including Landlord, Home, and Caravans. They offer their customers their personal expertise in providing the best quotes for their insurance requirements. \n My client is looking for a new member of staff to join their existing close-knit team, based just outside of the centre of Norwich. \n Job summary \n To provide customers with a welcoming, efficient, professional and effective customer service experience, with a high focus on quality and accuracy, adhering to FCA guidelines and TCF principles at all times. \n Key responsibilities \n\n • You will obtain appropriate information to ensure products are offered to meet both customer demands and needs.\n, • You will issue policy documents within regulatory timeframes, including new business, renewals, cancellations and Mid Term Adjustments (MTAs).\n, • You will underwrite policies within your delegated authority, referring to in-house and external underwriters as required for more complex areas of business.\n, • You will work as part of the team to manage the ‘renewal’ and ‘new business’ diary.\n, • You will respond to customer enquiries via telephone, email and post in a timely manner.\n, • You will manage objections, including policy cancellations, premium increases and claims decisions.\n, • You will manage customer complaints in a professional and efficient manner, referring details to compliance on receipt.\n, • You will record and maintain accurate customer information, ensuring records are accurately and efficiently updated.\n, • You will process payments including renewals, new business and MTAs.\n, • You will maintain required levels of competence and standards of performance.\n, • You will work as part of the customer service team to meet team objectives by securing and retaining business.\n\n Qualifications \n GCSE grade A-C or 9-4 in Maths and English \n Hold or working towards Level 3 Certificate in Insurance (Desirable) \n Experience \n Minimum of 1 year’s general insurance sales experience (Desirable) \n Knowledge and skills \n\n • Understanding of FCA rules, ethics and financial regulations\n, • Previous experience working in a phone based environment\n, • Working knowledge of property insurance products (Desirable)\n, • Excellent communication and organisational skills\n, • Professional phone manner\n, • Strong customer service skills\n, • Excellent attention to detail and accurate record keeping\n, • Effective questioning and listening skills\n, • Ability to work independently and as part of a team\n, • Problem solving skills\n, • Ability to work to deadlines\n, • Strong IT skills\n\n Basic Salary of £24,000 and reviewed after successful 6 month probation - negotiable depending on experience, Monthly bonus up to an additional £100 p/m \n Annual bonus \n Holiday starting at 21 days + bank holidays, rising with length of service up to 27 days + bank holidays \n Hybrid working once trained/competent for the role (1 day at home and 4 days office) following training and a successful probation period \n Working hours –week 1 - 8:30am – 5:00pm Week 2 9:30am – 6:00pm, rolling shift pattern \n 10% employer contribution (employee does not have to contribute) \n 4 times death in service \n BUPA cash plan (medical expenses) \n Free parking

Inbound Customer Service Expert – Starting salary between £26900 to £29650 (depending on hours, skills and experience) plus additional benefits \n \n Our standard full time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for enhanced 40 hour contract which has an enhanced salary of up to £33885 \n \n Location: this role is 3 days per week in our Norwich offices, and 2 days per week working from home (initially it will be full-time in our office for training - circa 12 weeks). \n \n Flexible shift pattern between 08:00 – 18:00 Monday – Friday. Weekend overtime may be required. \n \n Are you passionate about delivering brilliant service and ensuring customers get the help they need when they need it most? We are looking for people to support to our customers through their retirement needs in Norwich, people who truly care and are driven to give it their all every single day. People like you! \n \n Insurance. It’s just a load of people in suits saying no. Right? Wrong. Well, not at Aviva, anyway. We’re proud to be different. \n \n We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. \n \n A bit about the job \n \n You will be providing telephone support to our customers giving impartial guidance and discussing their options available. \n \n You will be motivated and proactive, looking for the opportunity to make a real difference in our customers lives. Our products can be really technical so you need to be able to easily articulate the many complexities of the product – there is a lot to learn but don’t worry, you’ll receive plenty of training and support to help our customers. \n \n Skills and experience we’re looking for \n \n\n • \n Excellent communication skills, a great phone manner with the ability to build rapport and show empathy alongside strong listening and questioning skills \n • \n Talented problem solvers who think outside the box and challenge the status quo to help shape our contact centres of the future \n • \n Someone who enjoys working and learning with others around them to deliver fantastic customer service and has a positive, can-do attitude with the ability to have challenging conversations and overcome objections \n • \n The ability to multitask with complex systems whilst simultaneously supporting customers on the telephone. \n • \n Someone who is risk aware, with the ability to overcome issues in order to best support our customers \n\n \n What you’ll get for this role \n \n Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. \n \n\n • \n Starting salary between £26900 – £29650 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £33,885 \n • \n Bonus opportunity - 6% of annual salary. Actual amount depends on your performance and Aviva’s. \n • \n Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. \n • \n 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days. \n • \n Aviva-funded Private Medical Benefit to help you get expert support when you need it \n • \n Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. \n • \n Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme. \n • \n Brilliantly supportive policies including parental and career's leave. \n • \n Flexible benefits to suit you, including sustainability options such as cycle to work. \n • \n Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others \n • \n We take your wellbeing seriously with lots of support and tools \n\n \n Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. \n \n Please note this job role is not sponsorable under the Home Office points based system. \n \n Aviva is for everyone \n \n We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. \n \n We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. \n \n To find out more about working at Aviva take a look here \n \n We’d love it if you could submit your application online. If you require an alternative method of applying, please contact Soubhagya Birat on soubhagya.birat@aviva.com \n

Job descriptionAftersales Manager - BMW NorwichWant to be the best you can be? It's what drives us too.Working in our aftersales department as an Aftersales Manager you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers.As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim.What we can offer you Enjoy 33 days of annual leave (including bank holidays) to rest and rechargeSave money every day with our exclusive retail discountsDrive a great deal with discounts on new and used cars, plus servicing offersPlan for the years ahead with our company pension schemeBalance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matterCommute for less with our cycle-to-work schemePrioritise your wellbeing with dedicated support for you and your family24/7 access to healthcare professionals , ensuring you get the expert advice you need quickly and easilyMake a difference with a paid day to volunteer in your communityInvest in your future with our company share purchase planEarn financial rewards when you refer a friend to join the teamKeep learning and growing with our training and development opportunities for everyone.Life assurance with the option to increase coverWe're open to flexible working options - just askWhat you'll do day to day Manage the aftersales teams including parts, vehicle technicians and service advisorsCoach and motivate the teamsMonitor performances against agreed targets and budgetsAnalyse areas of performance and weakness & provide guidanceHelpful skills and qualificationsDon't worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you. Previous experience of working within the automotive industryComprehensive knowledge of the motor tradeAble to influence, motivate and manage a team effectivelyMaintain methodical and logical approach to varying workloadsWill be able to meet deadlines and prioritise workloadsWe value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.Be part of something bigGroup 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.But you don't need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our peopleOur ValuesAt Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.Respect - Integrity - Transparency - Teamwork - ProfessionalismThese are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.TPBN1_UKTJ

Are you looking for a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a future? Are you looking for an opportunity to make a difference to people’s lives? If so, then this might be the position for you. We’re currently recruiting for an Employment Adviser to join our amazing team. You will provide advice and support to guide and encourage participants to overcome barriers to employment and achieve realistic job goals. You'll manage a caseload of participants, managing their journey to employment, be their coach and mentor and be the principle highly trusted contact to build strong positive relationships, guide, motivate, challenge, encourage and help customers obtain sustainable employment. Our ideal candidate will have excellent customer service skills, be target driven as well as a motivational adviser. You'll have a high level of initiative and motivation with the ability to seek out solutions to problems, and be able to work under pressure, without day to day supervision. However, we aren’t always looking for someone who ticks every single box we’re looking for someone who can provide a first class customer service, driven by our overarching aim to empower lives and improve communities. This is a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a future and will also allow us to become better with your unique experiences. In return for your dedication, knowledge, and commitment, we're offering a competitive salary range of £30,000 to £32,000 per annum (dependent on experience) with these great additional benefits: • 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days) • 2 Volunteer Days • Pension - 5% Employee 5% Employer • Healthcare Cash Plan, incl. 3 x salary life assurance • Annual Pay Review • Refer a Friend Scheme • Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits There’s also the opportunity to progress your career within the Seetec Group. Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed). Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make. Location: This is an office-based role, working iNorwich Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm Closing Date: 19 August 2026 Key Responsibilities : Meet, and strive to exceed, personal performance targets (Key Performance Indicators). Progressively manage a caseload of referred customers using a variety of appropriate strategies to help them overcome barriers to gaining employment. Deliver a positive experience to new customers, ensuring they engage with you and the programme. Achieve the Customer Service Standards required on the programme Facilitate a range of assessments with each individual, using a suite of tools, to fully understand a customer’s personal circumstances, ambitions and goals. Where required, provide appropriate advice and guidance on the basics of selfemployment and signpost customers to internal self-employment specialist that can further support customers in respect to self-employment. Co-produce personalised tailored Action Plans featuring SMART targeting to enable positive and timely progression. Provide tailored support in all aspects of job-search and interview preparation to ensure that customers are matched to the right job that enables them to sustain employment. Where required, provide appropriate training/guidance to customers to help them master digital technologies, for them to engage in guided self-service learning materials and online job vacancies. Ensure all relevant evidence requirements are met to verify job starts. Fully understand the local labour market, to source suitable job opportunities. Undertake direct marketing to employers using digital media e.g., email, LinkedIn, Facebook, Twitter etc. Market specific customers to employers. Identify the specific recruitment needs of employers and undertake tailored prescreens and group assessments. Develop relationships with key stakeholders to maximise job opportunities, i.e., federation of small businesses, chamber of commerce, JCP partnership managers Maintain hard copy and system-held customer records to the required compliance and quality standards. Develop an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits etc. Knowledge to be applied where appropriate during caseload management. Proactively participate in continuous improvement activities to ensure that the service continues to deliver excellent customer service * Acts as an employee owner always considering the best interests of the company, shareholders and

Job Role: Mobile Forklift Engineer Do you have the following skills, experience and drive to succeed in this role Find out below. Location: Norwich, Norfolk Salary: £35,000-£40,000 base (OTE £45,000+) - paid door to door Hours: Monday-Friday 08.00-17:00 + Door to Door Paid + Overtime @ 1.5x Job Type: Full time, Permanent The client: Interaction Technical have partnered with a well-established, growing Material Handling firm on their search for an experienced Mobile forklift repair engineer to join their growing team. Our client provides handling and access solution to firms all over the UK and have sites spread across all areas in the UK. The package: 24 days annual leave + public holidays (32 days overall) Door to Door Paid Full training and Development surrounding electrical & mechanical repairs, fault finding and diagnostics Opportunity to develop and progress long term within the company (leadership and management) Overtime available at 1.5X Comp van, Fuel Card - includes private use within reason All Travel Time, Expenses paid from home to/from site A fantastic Earning Potential with scope to progress internally The Duties: Accurately diagnosing faults, servicing and carrying out emergency repairs/breakdowns on plant and forklift machinery. Collaborate with customers surrounding the plant, lifting and handling products. The ability to work independently within the customer sites and collaborate with colleagues to ensure documentation and the perfect solution is offered. Actively travelling to sites and carrying out repairs of the equipment and creating solutions. Working on engines, batteries, pneumatics and hydraulics, alongside mechanical and electrical fault finding and repairs. The Requirements: Previous experience working in the Plant or Forklift industries (essential) Previous experience working with hydraulics, alongside mechanical and electrical capabilities (essential) Experience working with engines and batteries (essential) Electrical and/or Mechanical fault finding, repair & service experience Relevant qualifications NVQ or City and Guilds in mechanical/electrical engineering (advantageous) · Full UK Drivers License Interaction Recruitment have specialist consultants across the majority of industries within the UK, including but not limited to, Finance & IT, Technical & Engineering, Industrial, Commercial and Hospitality. xrnqpay We offer both temporary and permanent support. For more information regarding the position or to discuss any other opportunities, you can reach Julius on (phone number removed) or (url removed) INDTE Thank you for taking the time, we look forward to speaking in the near future

Package Description: Join our dynamic finance team as a Credit Control Assistant, where youll play a key role in maintaining healthy cash flow, supporting accurate billing, and ensuring a smooth customer experience .This is a fantastic opportunity for a detail-oriented professional who enjoys problem-solving, building strong relationships, and taking ownership of their work in a supportive and growing organisation . Whats on Offer Agincare are a proud family run organisation that is proud of its values and the delivery of the highest levels of care to our service users. Working at Agincare brings many benefits including: Salary of up to £30,000 per annum DOE 40 hours per week, based at our office in Portland, Dorset Fully funded training and career development Blue Light discount package (fantastic discounts on travel, leisure, entertainment, and more) EAP Employee Assistance Programme ( support for you and your family) Company pension scheme What Youll Be Doing Generate customer statements and chase letters on time. Chase overdue monies from clients by letter and by phone. Administer Probate queries, POA changes and small claims court work. Reconcile, maintain and update customer accounts and customer histories on the relevant databases. Maintain good working relationships with Branch/Care Home managers and admin staff. Maintain strong relationships with Local Council payments staff and work with them to deliver and receive the relevant information re block/void/respite/other contracts in order to achieve accurate billing and bring cash in on time. Support the receipt and allocation of monies on the Sales Ledger, including maintaining the Direct Debit processes . Support the production of timely Debtor Reports, the Monthly Management Accounts, and other information and ad hoc reports as required . Provide support and guidance to other members of the credit control team in their achievement of the teams targets. Provide cover for the Credit Control manager in periods of absence. About you Were looking for someone who combines excellent numerical and organisational skills with a proactive, professional approach.Youll be comfortable managing your own workload and confident in dealing with colleagues and clients at all levels . Youll have: Strong numerical ability and attention to detail Excellent written and verbal communication skills A confident , customer-focused approach Good computer literacy, particularly with Microsoft Excel Experience working with financial databases or credit control systems Experience in a similar credit control or finance role Why Agincare? At Agincare, we dont just offer jobs we offer careers with meaning.With a supportive culture, national presence, and real room to grow, youll be part of a team thats proud to make a difference . About Agincare Were a family run business that's been caring and supporting people since 1986. With over 4,500 team members, were one of the UKs largest care providers and are continuing to grow.We have over 100 locations across England including our care & nursing homes, home care branches, extra care schemes, supported living properties and live-in offices . Agincare are signatories of the Care Leaver Covenant and are committed to supporting care leavers to live independently .We are proud to be able to offer a guaranteed interview to care leavers, or an informal conversation about our career opportunities. All of our care services are regulated by the Care Quality Commission (CQC). Equal opportunities are important to us at Agincare and we welcome applications from all. TPBN1_UKTJ

TPS Parts Sales Executive Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, KODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development. Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide. About the Role What will you be doing? As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre • Achieve personal KPIs and revenue objectives with target customers, • Accurately identify parts to meet the customer sales requirements, • Utilise all product promotions effectively to achieve specific targets set, • Identify and leverage potential sales opportunities within customer base, • Maintain own product knowledge and awareness of competitor activity, • Build strong working relationships with customers through regular contact with them on the phone and via face to face visits, • Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice, • Provide timely communication to customer on their credit status, • Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service, • Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales, • Handle incoming calls and customer enquiries within KPIs, using the approved greeting, • Ensure the proper and accurate use of all systems to search and order parts, • Complete all required documentation accurately and promptly, • Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual Requirements What are we looking for? • A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment, • Confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment, • Passion for providing a great customer service experience, • Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders, • A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis, • Excellent attention to detail and accurate record-keeping, • IT literate, preferably with a good working knowledge of MS Excel, • A passion for the automotive industry JBRP1_UKTJ

Self-employed Delivery Driver Join InPost - Deliver More & Earn More InPost is one of the UK's largest parcel delivery networks, delivering millions of parcels every week across the UK, including to over 15,000 parcel lockers. We're looking for Self-Employed Core Delivery Drivers to join our growing team. You'll play a key role in getting parcels to our customers, providing a reliable and committed service Monday to Saturday and some Sundays during peak. With plenty of parcels to keep you busy, there's never been a better time to join InPost. As one of our Self-Employed Core Delivery Drivers you'll enjoy freedom, flexibility and better financial rewards including competitive parcel rates, improved payment terms, plus all the support and benefits of being part of our wider InPost team. You don't need any experience, and the more you deliver, the more you earn. Why join InPost Competitive rates for each parcel you deliver or collect Typically, our Car Delivery Drivers can earn up to £18 p/h (paid per parcel) We're in the business of delivering promises as well as parcels therefore we're raising our game and giving you more reasons to come and join us. All our rates are competitively enhanced taking business mileage and operational costs into consideration. It's a total gamechanger. Daily & Weekly Payment Options InPost offer flexible payment options to all Self Employed delivery drivers, giving you the supplier the option to access earnings from the very next day via an app provided by our early access partner, Onsi or alternatively, suppliers can join the weekly payment cycle scheme, which kicks in following 2 weeks of completed delivery services. Both payment options allows you, the supplier, to receive more regular payments for the delivery services you have provided. We have plenty of parcels that need delivering and collecting from stores There are plenty of parcels to deliver meaning the earning opportunity is in your hands. The majority of our parcels are small weighing up to a maximum of 15kg. You can realistically deliver and collect between 16-25 parcels an hour depending on the area and your experience, for 6 days a week. The more you deliver, the more you earn with the opportunity to take more parcels and boost your revenue. We'll give you freedom and flexibility You can plan your own route or use our handy award-winning app with simple instructions and built in optimisation which will help you prepare and plan your routes more easily, as well as allowing you to liaise directly with customers. We'll offer regular work in the same area, 6 days a week We deliver parcels for some of the biggest retailers around. So, there's no shortage of parcels to deliver. Plus, you'll be able to stay local and get to know the roads and customers. We'll develop and support you You'll get all the independence of being self-employed, plus the backing of our expert team and access to a InPost representative, to answer your questions. The Life of Delivery Driver Each day is what you make it. You can plan your own route, which will keep things fresh and interesting. And at each delivery or doorstep, use your mobile to scan parcels and make sure they're safely received by the customer, so there's no difficult technology for you to get to grips with. We will arrange a suitable time for you to collect your parcels daily, or for those located within a more rural area, we can drop to you. Simple! Want a bit more? All our Self Employed Delivery Drivers have access to: • Partner Discounts, • Health and Wellbeing Programmes - Offering support from managing relationships to finance, • Develop and grow your business - There's plenty of parcels to deliver meaning the earning opportunity is in your hands What you'll need to show us? No, experience, no problem! We give full training and support to help you get on your way. All you need to show us is the following to get started: • Access to a car, the bigger the better. We will also accept small vans with this proposition., • Delivery Drivers will be opted into a top up insurance unless you have your own., • A full UK or EC/EEA Driving Licence, • Proof of Right to Work in the UK, • Android smart phone, • Proof of own bank account, • And finally, have a great attitude InPost recognises that its people are fundamental to its success. We are committed to equal opportunities, we value differences between people, and we aim to build teams that represent a variety of backgrounds, perspectives and skills. If you would like to discuss any accessibility requirements for the recruitment process or the role, please contact the recruitment team who will be happy to discuss If you want a rewarding opportunity and flexible payment options, start your journey with InPost today. JBRP1_UKTJ

• Role: British Sign Language (BSL) Interpreters required!, • Start date: July 2026, • Location: Work from home, • Salary: £43.96 per hour, • Bonus: Bonus up to 10% p/a, • Operational hours: 8am - 10pm Monday to Sunday, • Shifts: We are looking for highly flexible interpreters who can cover evening and weekend shifts as required during our operational hours, • Qualifications required:, • Level 6 NVQ Certificate in British Sign Language, • Level 6 NVQ Diploma in Sign Language Interpreting, • Role Overview We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay. Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions. Essential Duties and Responsibilities include the following: • Provide effective Video Remote Interpreting, • Support and model the company's mission and values, • Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues, • Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping, • Demonstrate the ability to adapt quickly to new and changing technologies, • Multitask between interpreting effectively and utilizing calls, • Participate in company sponsored training for Professional Development, • Exhibit the ability to meet performance expectations with minimal supervision, • Possess the ability to work effectively in a fast paced, dynamic environment, • Demonstrate strong interpersonal skills in all settings Minimum Qualification Requirements: • Level 6 NVQ Certificate in British Sign Language, • Level 6 NVQ Diploma in Sign Language Interpreting, • Technical knowledge for interpreting IT/Customer Support calls, • Able to provide accurate interpretation, • Good understanding of Deaf culture, • Three to five years’ experience in interpreting (working experience in a professional BSL interpretation support role) ESSENTIAL COMPETENCIES • Empathy and Understanding: Showing genuine care and empathy is essential. Customers who feel understood are more likely to trust and respond positively to guidance or resolutions, • Clarity and Professionalism: Communicating clearly and accurately, whether on the phone or by email, can make a significant difference. This includes explaining options or next steps in straightforward language, avoiding jargon, and being patient with customer questions., • Consistency and Reliability: Establishing a clear and supportive response that remains consistent across all interactions can reassure customers, especially in sensitive cases where they need to feel valued and secure., • Listening Skills: Often, these customers may need to share more details than usual to feel understood. Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions., • Organisational skills:You will have excellent attention to detail, time keeping along with strong planning and scheduling abilities, • Follow-Up and Resolution: For sensitive or brand-related cases, timely follow-up shows commitment and reinforces trust, especially if additional steps are needed to resolve an issue fully. What you get from us: • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: • Identity check, • Nationality and Immigration Status (including the entitlement to undertake the work we are offering), • Basic Criminal Records Check, • Employment/Academic History Check - for a period three years leading up to your application., • We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. #Priority

Lloyds Banking Group are recruiting now for Customer Service Assistants to join their team!\ N\nBased in or contact centre, the nature of this role to provide an enhanced service to our customers on a range of mortgage products over the phone. NDeliver a positive customerexperience in colleague and

Contract Personnel are recruiting for 3.5 Tonne Drivers for a local removals and storage company in Norwich. 3.5 Tonne Drivers are required to carry out removals and clearances at domestic and commercial properties across the region. As a 3.5 Tonne Driver you will be required to do a high degree of lifting and manual handling, Customer interaction and work as a 2-3 person team with Drivers Mates. Drivers Must Hold: Full Valid Driving Licence with category B Entitlement An understanding of Road Traffic Laws Good local Geographical Knowledge Benefits of working with Contract Personnel: Designated Driving Team 30 Years of Industry Experience Rates you Deserve PAYE Scheme Holiday accrual Weekly Pay Our Honest Approach 24/7 Service Driver Referral Scheme We work closely with all our Drivers finding the right work for you and your current situation. For further information on this role or to register with us, please don’t hesitate call The Driving Team on (phone number removed) or email . Alternatively take advantage of our open-door policy, come to our office to meet the Team and get registered

Job Title: Installations Engineer Engagement: Full-time, permanent Location: Norwich ⌚ Working hours: 08:50 - 17:40 Salary: Up to £40,000 About the role You will provide support to our customers, working across an array of different technologies and setups. Whether it’s over the phone, through remote assistance, or on-site at the customer offices, you’ll handle each case with efficiency and professionalism, showcasing your excellent customer service skills Within the business, you will play an instrumental part in providing IT support to over 5,000 end users. Our team operates within the framework of ISO-accredited policies, priding ourselves on ensuring that excellence is our standard and continually seeking improvements. As part of the role, we operate a shift schedule that provides flexibility and allows a balance of working in our office and working from the comfort of a remote location. What you’ll do • Planning, installing, and documenting IT systems and networks for customer projects of varying scale and complexity, • Delivering end-to-end project work — from initial planning through to successful, on-time completion, • Attending customer meetings and acting as a confident, professional point of contact throughout the project lifecycle, • Managing your own caseload and keeping accurate records using our systems (including Microsoft Dynamics and Halo PSA), • Carrying out server work, networking tasks, Microsoft 365 deployments, and telephony installations, • Collaborating with internal teams to understand customer needs and ensure smooth project delivery, • Identifying and highlighting opportunities for customer improvements, working with Account Managers and other departments, • Working with and guiding fellow team members, sharing knowledge and supporting project delivery as a team, • Upholding health & safety standards and adhering to our ISO accreditations (ISO 9001 and ISO 27001) What you’ll bring • At least 3 years of experience working within an internal or outsourced IT department, • Strong knowledge of Microsoft Server Operating Systems, • Solid understanding of Microsoft 365 products and their deployment, • Knowledge of firewalls and IPsec tunnels, • Understanding of IP-based networks and VLANs, • Full clean manual driving licence We'd expect candidates to hold, or be working towards, the following: • CompTIA A+, • CompTIA Network+, • Microsoft Certified Expert certification What we offer • 25 days leave + bank holidays, • Your birthday off, • Company Pension, • Private medical, • Gym membership, • Cycle to work scheme, • Endless learning opportunities Who we are Acora One is a trusted UK technology partner dedicated to helping small and medium-sized businesses thrive through reliable, secure, and scalable IT solutions. Backed by the expertise and resources of Acora Group, Acora One delivers comprehensive managed IT services, cybersecurity, cloud solutions, connectivity, telephony, and business continuity support tailored to the needs of growing organisations. Our values #1 Be the best you can be #2 We do what we say #3 Together we win Interested in becoming an Acoran? Check out the link to our website to read more about us - Homepage - Acora ONE To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Group Acora Group are an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people based on qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team

Sr Plant Area & Nursery Supervisor Location: Near Heathersett, Norfolk Salary: £30,000-£33,000 (Flexible for the right candidate) An established independent garden centre is looking for a hands on Plant Area Supervisor to lead its plant department and growing operation at its Wymondham site. This is an excellent opportunity for someone with strong plant knowledge and growing experience who enjoys leading by example. You'll oversee a small team of 4 staff, maintain high retail standards, and play a key role in the production and sale of homegrown plants. Willing to flex both title and salary for an exceptional candidate with management experience in a like for like environment. The Role You'll be responsible for: Leading and developing a team of 4-5 colleagues. Overseeing the day-to-day running of the retail plant area and plant growing operation. Maintaining excellent plant quality and presentation standards. Supporting stock management, merchandising and seasonal displays. Delivering outstanding customer service and sharing expert plant advice. Training and supporting less experienced members of the team. Working closely with the wider garden centre team to ensure smooth day-to-day operations. As this is a traditional garden centre, the role is varied. During quieter horticultural periods, you'll be expected to support other departments. About You We're looking for someone who: Has strong horticultural and plant production knowledge/experience. Has experience supervising or leading a team. Is customer focused with excellent communication skills. Is reliable, hardworking and leads from the front. Enjoys being part of a close knit team while taking ownership of their department. Working Hours 40 hours per week. Five-day working week. Working two out of every three weekends. Typical hours are around 9:00am-5:00pm, with flexibility required during busy periods. Salary & Benefits £30,000-£33,000 depending on experience. Opportunity to join a well-established, family-run garden centre with a strong reputation for quality homegrown plants and excellent customer service. This is an urgent requirement, but the business is prepared to wait for the right person. If you're passionate about plants and enjoy combining horticulture with retail leadership, we'd love to hear from you. Call our office and as for Leo if you're interested (phone number removed) or email (url removed)

Job Description: Total Facilities recruitment are partnered with a leading facilities company. We are looking for a temporary mobile electrician to work on a retail contract in Norfolk. Temporary Long term sick cover 40 hours per week - overtime paid over 8 hours worked per day Van and fuel card provided Core Responsibilities • Working as a Mobile Electrical Engineer covering the Norfolk area, delivering reactive repairs, maintenance tasks, and minor project works., • Ensuring full compliance with safe systems of work, risk assessments, method statements, and all relevant health and safety documentation., • Following client‑specific working processes and procedures., • Maintaining accurate records of all completed works along with any follow‑up recommendations., • Completing planned and reactive repairs in line with SLA requirements and deadlines., • Demonstrating strong building services knowledge and the ability to carry out additional multi‑skilled tasks when required., • Assisting with minor new works and small project installations., • Providing proactive, customer‑focused communication and service delivery., • Adhering to all FM procedures and systems and ensuring clear and legible record‑keeping., • Working across domestic, industrial and commercial installations., • Participating in an out‑of‑hours call‑out rota and working occasional overtime. Key Benefits • Company van and fuel card for business use, • Generous overtime rates:, • 1.5x for evenings, • 2x for weekends after midday on Saturday, • Mobile phone and tablet for business use, • Uniform and PPE provided, • Tools and/or tool allowance What You Need to Succeed Essential • Approved City & Guilds Electrician or Building Services equivalent qualification / Gold Card, • Qualified to 18th Edition IEE Regulations, • Strong organisational skills and a positive attitude, • Excellent interpersonal and communication skills with a flexible approach, • Confidence using a PDA and CAFM systems for job management and email Desirable • City & Guilds 2391 Testing and Inspection, • Gold CSCS Card, • Site Health & Safety training, • First Aid training

CLASS 2 (C) ADR CYLINDER DRIVER - NORWICH Are you a Class 2 (Category C) ADR Driver looking for a new opportunity? Join our client's professional team in Norwich and enjoy competitive pay, guaranteed hours, excellent benefits. What's on Offer? £17.45 per hour basic rate £26.10 per hour overtime rate Guaranteed 42.5 hours per week 28 days holiday per year, increasing with length of service Up to £1,000 in bonuses every 6 months Monday to Friday, with some Saturdays during busy periods Typical working hours: 7:00am - 5:00pm Overtime available and sometimes required Free on-site parking PPE provided Full training and ongoing support Immediate start available The Role As a Class 2 (Category C) ADR Cylinder Driver, you will be responsible for the safe and professional delivery of gas cylinders to customers. Your duties will include: Multi-drop delivery of gas cylinders Loading, unloading and manual handling of gas cylinders Providing excellent customer service Ensuring deliveries are completed safely and professionally Following company procedures and health & safety standards Complying with drivers' hours legislation and tachograph requirements Requirements Valid Category C (Class 2) driving licence Valid Digital Tachograph Card Valid CPC qualification Valid ADR Class 2 in Packages Good understanding of drivers' hours and tachograph legislation Professional and customer-focused attitude Ability to carry out manual handling duties Newly qualified or inexperienced drivers with the relevant licences are welcome to apply. Important Information For insurance purposes: Maximum 6 points on your driving licence No DD or DR convictions within the last 12 months Successful candidates will be required to complete a DBS check Interested? This is a fantastic opportunity to secure a Class 2 (Category C) ADR driving position with competitive pay and excellent benefits. Ready to apply? Call Manpower on (phone number removed) Monday-Friday, 8:30am-5:00pm Or simply click APPLY to register your interest! Don't miss out - apply today! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website

Parts Supervisor - Norwich | Excellent Benefits + Career Development Opportunities Take the next step in your agricultural machinery career with a leading, supportive team. We're recruiting for a Parts Supervisor in Norwich to join a well-established and award-winning business within the agricultural machinery sector. This is a fantastic opportunity for someone with parts, automotive, plant, HGV, or machinery experience who is looking to progress their career within a supportive and forward-thinking environment. As a Parts Supervisor in Norwich, you'll be responsible for supporting the day-to-day running of the parts department, leading a small team, delivering excellent customer service, and ensuring customers and technicians receive the right parts at the right time. Why apply / What's in it for you? You'll enjoy 32 days annual leave including bank holidays You'll benefit from a company sick pay scheme You'll have access to a great pension scheme You'll receive death in service cover You'll earn overtime paid at time and a half You'll have access to ongoing training and development opportunities You'll join a stable business with opportunities to progress your careerKey Responsibilities: As a Parts Supervisor, you'll support the successful operation of the parts department by: Supervising the daily running of the parts department Supporting and motivating the parts team to achieve targets and maintain high standards Providing excellent customer service across face-to-face, telephone, and email enquiries Identifying and supplying the correct parts for customers and technicians Managing stock levels, deliveries, and inventory accuracy Processing invoices and maintaining accurate records Working closely with internal teams to ensure efficient operations Supporting showroom sales and assisting with product enquiriesWhat we're looking for: To be successful as a Parts Supervisor, you'll ideally have: Previous experience within a Parts Supervisor, Parts Advisor, or similar position Experience working within automotive, plant, HGV, agricultural, or machinery environments Strong leadership skills with the ability to support and motivate a team Excellent customer service and communication skills Good IT skills and confidence using business systems Strong attention to detail and numeracy skills A proactive and professional approach to your work A full UK driving licenceIf you're looking for your next step as a Parts Supervisor in Norwich, we'd love to hear from you. Apply now and take the next step in your career with a growing agricultural machinery business. Consultant │ Katie Harding Job Number │ (phone number removed) / INDPLANT Location │ Norwich Role │ Parts Supervisor Platinum Recruitment is acting as an Employment Agency in relation to this vacancy

We are looking for a friendly, organised and customer-focused administrator to help deliver excellent service to our customers. Working as part of a team and reporting into the Compliance Manager, this role focuses on being a first point of contact for customer phone calls and emails. The role is based at the Head Office in Norwich, working on a 4 on/4 off rota basis, covering the following shifts: Monday - Friday 12:00pm-8:00pm Saturday - Sunday - 8:00am-6:00pm What you will be doing for us: Provide administrative support to the Customer Resolution function, ensuring accurate and timely handling of customer queries Assist in the ongoing monitoring of lone-working safety processes, including out-of-hours oversight to support compliance Act as a first point of contact for customer enquiries, delivering a professional and consistent customer experience across all interactions and escalating to the appropriate team Carry out general administrative duties such as scanning in documents and uploading files to internal platforms What we are looking for: Essential: Previous experience in an administrative, customer service, or customer support role within a fast-paced environment (or strong transferable administrative experience) Excellent attention to detail with a high level of accuracy in record-keeping Strong written and verbal communication skills with the ability to engage effectively across all levels Ability to handle sensitive and confidential information appropriately in line with GDPR and relevant legislation Strong IT skills, including Microsoft 365 (Word, Excel, Outlook, Teams) and experience using internal systems What you will receive: Competitive hourly rate of £13.64 per hour 20 days holiday Additional day off for your birthday each year Top Tier Package with Perkbox, our Reward, and Recognition Platform Fantastic Wellbeing and Employee Assistance Programme provided by Canada Life Life assurance cover scheme with Canada Life Group Pension scheme Free parking Continuous development environment Great Places to Work Certified (2024/2025, 2025/2026, 2026/2027) Living Wage Foundation Member Benefits: Company events Company pension Employee discount Free parking Health & wellbeing programme Life insurance On-site parking Private medical insurance

About Us At Anglian we’re a leading home improvement company committed to providing high-quality products and exceptional service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry. The Role We’re looking for people who can have great conversations over the phone and online. Whether you have previous sales experience, or if you are brand new to the sector, we will provide the necessary training to ensure you succeed. This isn’t cold calling; these are all conversations with previous or interested parties, and your role as a Contact Centre Advisor is to turn those conversations into leads for our sales team. The ideal candidate will be focused, like working to targets, have strong communication skills and a fabulous telephone manner. Key responsibilities Engaging with prospective customers over the phone Maximising opportunities from call data and overcoming objections Securing a sales lead through outbound calls to previous enquiries Achieving set sales performance targets through excellent product knowledge and services available to the prospective customer Listen to what our customers want and walk them through our product ranges Securing an appointment for our sales team to meet our customer and complete the sale Meeting set targets through your product knowledge and excellent customer service What we're looking for Proven success in a telesales role and the ability to secure leads Great verbal communication skills A proven track record of meeting and exceeding sales targets, while providing an excellent customer experience Determination to succeed, focus to remain motivated, ambition to progress Skills in telesales, retail, estate agency or customer service desirable Basic IT skills Ability to work in a team and follow direction Being self motivated Why join us Competitive salary and performance related bonus up to an extra £9k per annum or £750 each month 31 days holiday, increasing to 33 days after 2 year’s service And additional paid day off for your birthday Regular team incentives, competitions, and rewards Paid time off annually to volunteer Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources. Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones Heavily discounted employee purchase scheme on all Company products Break out games room Shift Patterns Thursday, Friday, Saturday and Sunday (30 hours) Saturday, Sunday, Monday , Tuesday (alternatively Friday, Saturday, Sunday, Monday) (30 hours) Ready to make a difference in the home improvement industry? Join us and be a part of transforming homes and improving lives. We're excited to welcome dedicated individuals to our team! Important Information About Right to Work We’re delighted that you’re considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship. If you’re unsure about your eligibility, you can find helpful information on the UK government website

Sales and Service Assistant Do you enjoy helping customers, building relationships and turning enquiries into sales opportunities? We're looking for a motivated and customer-focused Sales and Service Assistant to join our growing team. This is a varied role combining customer service, sales support and quotation management, helping customers find the right repair and maintenance solutions while maximising commercial opportunities. As the first point of contact for inbound enquiries, you'll provide an outstanding customer experience, prepare quotations, identify customer needs, and confidently upsell and cross-sell relevant services to drive revenue and customer satisfaction. Key Responsibilities Handle inbound customer enquiries via phone, email and online channels. Prepare accurate quotations for repair, maintenance and service work. Identify opportunities to upsell and cross-sell products and services. Follow up quotations to convert enquiries into booked work. Build strong customer relationships through excellent service and communication. Coordinate with internal teams to ensure timely and efficient service delivery. Maintain accurate customer records and job information. Support business growth by maximising every customer interaction. What We're Looking For Experience in customer service, internal sales, sales administration, telesales, account management or service coordination. A confident communicator with strong telephone and relationship-building skills. Commercially minded with the ability to identify sales opportunities. Experience producing quotations, estimates or sales proposals would be advantageous. Strong organisational skills and attention to detail. Comfortable using CRM systems and Microsoft Office applications. Why Join Us? Competitive Salary 31 Days holiday per annum, including Banks Hols, increasing to 33 days with service, plus your birthday off annually Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme & mental health resources Heavily discounted employee purchase scheme on all Company products Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones If you're passionate about delivering excellent customer service, enjoy sales conversations and thrive in a fast-paced environment, we'd love to hear from you. Apply today and help us deliver exceptional service while driving valuable sales opportunities for our customers. Key Search Terms: Sales Advisor, Customer Service Advisor, Internal Sales, Sales Support, Service Advisor, Quotation Administrator, Customer Success, Upselling, Cross-selling, Account Management, Estimator, Repairs, Maintenance, Customer Care, Contact Centre, Inbound Sales. Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees

Aftersales/Service Managers, We have a rare opportunity with an amazing brand, for an experienced Aftersales/Service Manager to join a successful, global automotive group. You'll broaden your experience, and with the right support from the group, you'll be able to progress as high as you can aim! Aftersales Manager Benefits: Excellent career opportunities Industry leading salary Enjoy 33 days of annual leave (including bank holidays) to rest and recharge Save money every day with exclusive retail discounts Drive a great deal with discounts on new and used cars, plus servicing offers Plan for the years ahead with the company pension scheme Balance home and work with the industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for less with the cycle-to-work scheme Prioritise your wellbeing with dedicated support for you and your family 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily Make a difference with a paid day to volunteer in your community Invest in your future with the company share purchase plan Keep learning and growing with the training and development opportunities for everyone. Life assurance with the option to increase cover They are open to flexible working options Aftersales Managers duties include: Lead, manage and motivate a team of automotive professionals, ensuring the dealership is adequately resourced Drive a high performance culture, ensuring performance is rewarded and underperformance is managed Oversee the service department, managing resource levels and productivity Accurately produce dealership reporting, in line with group reporting frameworks Support the dealership to consistently achieve high levels of customer satisfaction If you are an experienced, succesful Aftersales/Service Manager who lives within commuting distance of Norwich, please apply today! To apply for this vacancy you can email (url removed) . Or call the office on (phone number removed). Alternatively why not message or WhatsApp Daniel Walton directly today on (phone number removed). We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more

My client based in Norwich is seeking 3.5t Multi drop delivery driver. ROLE -Loading deliveries into Van -Delivering goodies to households across the area In this role you'll be delivering shopping to customer's doors, providing exceptional levels of customer service and connecting directly with our customers We are looking for a real self-starter, someone who enjoys juggling a hectic workload, puts customers first and provides the best service to make a difference, despite the daily challenges you can expect on the road. When you're not out on the road, you'll be helping out in our Delivered Sales operation in-store. You'll continue to provide great service to our online customers by supporting the wider team with general store assistance as required by the store management. Between £14ph and £16ph IF INTERESTED PLEASE CALL BECKY @ CORUS (phone number removed) OR APPLY BELOW

Service Advisor Red Recruitment is recruiting a Service Advisor for our client based in Norwich who specialises in 24/7 Care solutions on a full-time basis. This role is a mix of sales and customer service, making it perfect for a natural communicator who can spot opportunities looking to grow or expand their sales experience. If you have an empathetic approach and like working in a fast-paced environment, delivering outstanding customer experiences to vulnerable customers, this could be your next opportunity. This is a great career opportunity with excellent progression and a chance to develop your sales skills. Benefits and Package for Service Advisor: Salary: £24,979.50 Per Annum with on-target earnings (Average OTE up to £36,000) Hours: 37.5 hours per week - Shift pattern between Monday - Sunday 8am - 8pm Contract: Permanent Location: Norwich Hybrid - 2 Days a Week from Home 233 hours annual leave holiday increasing with length of service. Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more 24/7 employee assistance programme with an easily accessible app! Family and friends' discounts on our services & products Pension Scheme, up to 3% Company matched Free on-site parking Key Responsibilities of Service Advisor: Handle inbound and outbound customer enquiries across phone, email, and digital channels with professionalism and care Generate and convert sales leads through proactive outreach and effective engagement Provide accurate product information and tailored recommendations Build strong customer relationships to encourage repeat business and loyalty Identify and promote upgrade opportunities that enhance safety, independence, and quality of life Clearly explain the benefits of upgraded devices and services Achieve and exceed individual and team sales targets, KPIs, and revenue objectives Spot up-selling and cross-selling opportunities in every interaction Prepare accurate quotations, process orders, and ensure timely follow-up Key Skills and Experience of Service Advisor: Have an excellent telephone manner Previous experience within a sales or call centre environment Can build rapport with customers along with being patient and empathetic and spot opportunities to cross sell Are reliable, trustworthy and motivated If you have the relevant skills and experience as a Service Advisor and are interested in the position, please apply now! Red Recruitment (Agency)

Part-Time Customer Service Administrator (Immediate start) Hours: Monday to Friday, 8:30am - 12:30pm Contract Type: Contract / Part-Time We are looking for a reliable and enthusiastic Customer Service Administrator to join our client's team on a part-time basis. This role is ideal for someone who enjoys working in a fast-paced environment and delivering excellent customer support. Key Responsibilities: Responding to customer enquiries via phone and email Processing orders and maintaining accurate records Supporting the admin team with general office tasks Ensuring a smooth and professional customer experienceRequirements: Strong communication and organisational skills Good attention to detail Confident using Microsoft Office Previous experience in customer service or administration is desirableTo apply or find out more, please get in touch! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK

ElectricianNorfolk & North Suffolk£39,036 - £45,272 + Company Vehicle + Call Out Payment We're recruiting for a qualified Electrician to join a well-established housing organisation delivering planned electrical works across Norfolk and North Suffolk.This is a fantastic opportunity to secure a permanent position with a strong salary, excellent benefits and genuine career progression. The Role You'll be responsible for carrying out a range of electrical works across occupied and void residential properties, including: Domestic rewires Consumer unit (fuse board) replacements Electrical upgrades Communal lighting rewires and upgrades Testing and inspection works Occasional reactive maintenance and void property repairsYou'll work independently, manage your own workload and ensure all work is completed safely and in line with current electrical regulations. What We're Looking For NVQ Level 3 Electrical Installation (or equivalent) 18th Edition Wiring Regulations City & Guilds 2391 Inspection & Testing Full UK Driving Licence Experience carrying out domestic electrical installations Strong customer service and communication skillsExperience within social housing or property maintenance is desirable but not essential. What's On Offer? Starting salary of £39,036 Opportunity to progress Company vehicle provided Additional call out payments Ongoing training and development Secure, long-term employment with a respected organisationIf you're an experienced Electrician looking for your next opportunity, we'd love to hear from you. Apply now or contact Lewis Temple on (phone number removed) for a confidential discussion. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Temporary opportunities available for Blakely, one of Norfolk's biggest retail success stories, and this is your chance to join the team behind the brand. A temporary Customer Service Advisor role means working at the centre of a fast-moving, customer-obsessed operation for a name that people genuinely love, with a team culture to match. Supporting customers across email and social media, handling delivery enquiries, processing exchanges and vouchers, and working closely with internal teams to resolve any product or shipment issues that come through. It's a role built around clear, thoughtful written communication rather than phone work, which makes it a great fit for someone who knows how to handle customer queries with care and clarity. If you have online customer support experience and take real pride in the standard of your written communication, you'll be well placed here. What's on offer: £12.71 per hour Monday to Friday, 9–5 / Thursday to Monday A vibrant, social team with regular events Join a brand that has grown from a standing start in Norfolk into a nationally recognised lifestyle label, and the culture within the business reflects everything that's driven that energy, creativity, and people who care about what they do. This Customer Service Advisor role starts early October and runs through to January 2027, with peak trading periods offering the chance to really get stuck in. If this sounds like a good fit, reach out to Indiah at Select Recruitment today

Contract Personnel are pleased to be recruiting on behalf of a leading local haulage business in Norwich, who are looking for an experienced Class 1 Bulk Tipper Driver to join their team. The Role As a Class 1 Bulk Tipper Driver, you will be responsible for collecting loads of gravel from the quarry and delivering and tipping them at customer sites across Norfolk and Suffolk. This is a fantastic opportunity to work with a well-established local business, offering good rates of pay. You Will Require A full, valid driving licence with Category C+E entitlement A minimum of 6 months' Class 1 driving experience for insurance purposes A valid Digital Tachograph Card A valid Driver CPC / Drivers Qualification Card Experience operating curtain-sided vehicles A good understanding of UK road traffic laws A reliable and professional approach to work Benefits of Working With Us Dedicated Driving Team Over 30 years of industry knowledge Temporary and permanent opportunities Great rates of pay PAYE scheme Holiday accrual Weekly pay 24/7 service and support Driver referral scheme We value and work closely with all our drivers, building strong working relationships and taking the time to understand your individual requirements. This enables us to find the right work for you and your current situation. Interested? If you are interested in this role or any of our other driving opportunities, please contact The Driving Team: (phone number removed) Alternatively, take advantage of our open-door policy and pop into our office to meet the team and get registered

We are seeking an experienced Floor Layer to join a well-established housing association on a long-term self-employed contract, delivering responsive repairs and planned maintenance across social housing properties in Norwich and the surrounding areas. This is a specialist role requiring a strong background in cap and cove flooring alongside basic plumbing experience. Working within occupied properties, you'll play a key role in delivering high-quality repairs while providing excellent customer service to tenants. This role may also suit professionals currently working in, or ready to step into, the following positions: Floor Layer, Vinyl Floor Layer, Flooring Installer, Multi Trade Operative (Flooring Bias), Multi Skilled Operative, Multi Trade Plumber or Wetroom Fitter. Key Responsibilities: Install, repair and maintain cap and cove flooring. Complete all associated floor preparation works. Carry out basic plumbing repairs and maintenance. Undertake planned and reactive maintenance within occupied social housing properties. Ensure all work is completed safely and to a high standard. Deliver excellent customer service while working in tenants' homes. Manage your own workload and work independently across a designated patch. Ensure compliance with company procedures, health & safety standards and client expectations.About You: We're looking for an experienced Floor Layer with plumbing knowledge and a proven track record within the social housing or repairs and maintenance sector. You'll have: Proven experience installing and repairing cap and cove flooring. Previous plumbing experience. Experience working within social housing, responsive repairs or planned maintenance (desirable). The ability to work independently and manage your own workload. A professional, reliable and customer-focused approach. Strong attention to detail and commitment to delivering high-quality workmanship.Qualifications: Formal qualifications such as NVQs or City & Guilds are not essential. Our client is primarily interested in candidates who can demonstrate the right level of practical experience and a proven track record within the role.Benefits: Company van and fuel card Long-term self-employed contract Weekly payments (CIS payment options available) Ongoing work with a consistent pipeline of social housing repairs and maintenance Permanent position available if desired Immediate start available If this Floor Layer role is something that you're interested in, please apply online today or call Alex on (phone number removed)

Senior Authorised Person (SAP) High Voltage | 11kV, 33kV or 132kV £60,000 - £90,000 DOE + Excellent Benefits East Anglia Are you an experienced Senior Authorised Person looking to work on major electricity infrastructure projects across the East of England? My client is seeking skilled High Voltage professionals to join a growing team delivering essential substation and network projects across the UK Distribution Network. This is an excellent opportunity for a Senior Authorised Person at either a 11kVm 33kV or 132kV who enjoys working on technically challenging schemes while benefiting from long-term career development, excellent benefits and the chance to work on projects that keep communities connected. About the Company My client is a well established infrastructure business delivering specialist engineering solutions across the UK's energy sector. Their Distribution & Connections team works on a wide range of electricity network projects, providing high quality services across distribution infrastructure, customer connections, network reinforcement and substation construction. With a strong focus on safety, innovation and professional development, they continue to invest in their people while delivering critical infrastructure across the country. What You'll Be Doing As a Senior Authorised Person, you will play a vital role in the safe delivery of High Voltage electrical works across 11kV, 33kV and 132kV distribution networks. Your responsibilities will include: Planning and carrying out High Voltage switching operations. Preparing and implementing switching programmes using DNO operating systems. Safely isolating, earthing and returning electrical equipment to service. Issuing Permits to Work, Sanctions for Test and Limitations of Access. Producing and reviewing safety documentation, risk assessments and method statements. Supporting the delivery of substation construction, maintenance and network upgrade projects. Working closely with clients, site teams and project stakeholders to ensure works are delivered safely and efficiently. Providing technical guidance and mentoring to engineers and operational staff. Ensuring all work complies with Distribution Safety Rules, company procedures and current health and safety legislation. What You'll Need To be considered for this Senior Authorised Person position, you should have: Current SAP authorisation at 11kV, 33kV or 132kV on a UK DNO network. Previous experience delivering High Voltage switching within substations, commissioning or electricity distribution projects. Strong understanding of electrical engineering principles and network operations. Experience preparing switching schedules and outage plans. HNC, Degree or equivalent qualification in Electrical Engineering. Excellent communication and stakeholder management skills. A full UK driving licence and willingness to travel across East Anglia and surrounding areas, with regular attendance at the Stevenage office. Salary & Benefits Salary: £60,000 - £90,000 per annum (DOE) In return, you will receive an excellent package including: Company car and fuel card (including hybrid and electric vehicle options). Paid overtime. Discretionary bonus scheme. Private healthcare. Healthcare cash plan. Company pension scheme. Life assurance. 25 days annual leave plus bank holidays. Employee Assistance Programme. Online GP service available 24/7. Retail discount platform Cycle to Work scheme Enhanced family leave Employee recognition programme. Refer-a-friend bonus scheme. Career Development & Working Pattern This is a permanent position based across the East Anglia with travel to sites throughout the region and regular attendance at the one of groups main offices. My client is committed to investing in its employees through ongoing training, recognised industry qualifications and genuine opportunities for career progression. Whether you're looking to broaden your technical expertise or progress into leadership, this role offers an excellent platform to develop your career within the UK's growing energy sector. Interested? If you're an experienced Senior Authorised Person looking for your next challenge and would like to work on major High Voltage infrastructure projects with an organisation that values safety, quality and professional development, we'd love to hear from you. Apply today with your CV to be considered for this opportunity. You can reach me on (phone number removed) FOOTNOTE: If you feel that you are right for this role technically, but the salary, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from Transmission & Distribution professionals keen to make their introductions for future months or years. Carrington West's Transmission & Distribution division is the fastest growing in the country, our specialist team has a combined over 100+ years' experience in this market. Please call Luke Shaw on (phone number removed)/(phone number removed) or email (url removed) for more information. By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third-party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent please contact us

Are you looking for a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a future? Are you looking for an opportunity to make a difference to people’s lives? If so, then this might be the position for you. We’re currently recruiting for an Employment Adviser to join our amazing team. You will provide advice and support to guide and encourage participants to overcome barriers to employment and achieve realistic job goals. You'll manage a caseload of participants, managing their journey to employment, be their coach and mentor and be the principle highly trusted contact to build strong positive relationships, guide, motivate, challenge, encourage and help customers obtain sustainable employment. Our ideal candidate will have excellent customer service skills, be target driven as well as a motivational adviser. You'll have a high level of initiative and motivation with the ability to seek out solutions to problems, and be able to work under pressure, without day to day supervision. However, we aren’t always looking for someone who ticks every single box we’re looking for someone who can provide a first class customer service, driven by our overarching aim to empower lives and improve communities. This is a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a future and will also allow us to become better with your unique experiences. In return for your dedication, knowledge, and commitment, we're offering a competitive salary range of £30,000 to £32,000 per annum (dependent on experience) with these great additional benefits: • 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days) • 2 Volunteer Days • Pension - 5% Employee 5% Employer • Healthcare Cash Plan, incl. 3 x salary life assurance • Annual Pay Review • Refer a Friend Scheme • Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits There’s also the opportunity to progress your career within the Seetec Group. Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed). Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make. Location: This is an office-based role, working iNorwich Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm Closing Date: 31 August 2026 Key Responsibilities : Meet, and strive to exceed, personal performance targets (Key Performance Indicators). Progressively manage a caseload of referred customers using a variety of appropriate strategies to help them overcome barriers to gaining employment. Deliver a positive experience to new customers, ensuring they engage with you and the programme. Achieve the Customer Service Standards required on the programme Facilitate a range of assessments with each individual, using a suite of tools, to fully understand a customer’s personal circumstances, ambitions and goals. Where required, provide appropriate advice and guidance on the basics of selfemployment and signpost customers to internal self-employment specialist that can further support customers in respect to self-employment. Co-produce personalised tailored Action Plans featuring SMART targeting to enable positive and timely progression. Provide tailored support in all aspects of job-search and interview preparation to ensure that customers are matched to the right job that enables them to sustain employment. Where required, provide appropriate training/guidance to customers to help them master digital technologies, for them to engage in guided self-service learning materials and online job vacancies. Ensure all relevant evidence requirements are met to verify job starts. Fully understand the local labour market, to source suitable job opportunities. Undertake direct marketing to employers using digital media e.g., email, LinkedIn, Facebook, Twitter etc. Market specific customers to employers. Identify the specific recruitment needs of employers and undertake tailored prescreens and group assessments. Develop relationships with key stakeholders to maximise job opportunities, i.e., federation of small businesses, chamber of commerce, JCP partnership managers Maintain hard copy and system-held customer records to the required compliance and quality standards. Develop an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits etc. Knowledge to be applied where appropriate during caseload management. Proactively participate in continuous improvement activities to ensure that the service continues to deliver excellent customer service * Acts as an employee owner always considering the best interests of the company, shareholders and

Job Role: Mobile Forklift Engineer Location: Norwich, Norfolk Salary: £35,000-£40,000 base (OTE £45,000+) - paid door to door Hours: Monday-Friday 08.00-17:00 + Door to Door Paid + Overtime @ 1.5x Job Type: Full time, Permanent The client: Interaction Technical have partnered with a well-established, growing Material Handling firm on their search for an experienced Mobile forklift repair engineer to join their growing team. Our client provides handling and access solution to firms all over the UK and have sites spread across all areas in the UK. The package: 24 days annual leave + public holidays (32 days overall) Door to Door Paid Full training and Development surrounding electrical & mechanical repairs, fault finding and diagnostics Opportunity to develop and progress long term within the company (leadership and management) Overtime available at 1.5X Comp van, Fuel Card - includes private use within reason All Travel Time, Expenses paid from home to/from site A fantastic Earning Potential with scope to progress internally The Duties: Accurately diagnosing faults, servicing and carrying out emergency repairs/breakdowns on plant and forklift machinery. Collaborate with customers surrounding the plant, lifting and handling products. The ability to work independently within the customer sites and collaborate with colleagues to ensure documentation and the perfect solution is offered. Actively travelling to sites and carrying out repairs of the equipment and creating solutions. Working on engines, batteries, pneumatics and hydraulics, alongside mechanical and electrical fault finding and repairs. The Requirements: Previous experience working in the Plant or Forklift industries (essential) Previous experience working with hydraulics, alongside mechanical and electrical capabilities (essential) Experience working with engines and batteries (essential) Electrical and/or Mechanical fault finding, repair & service experience Relevant qualifications NVQ or City and Guilds in mechanical/electrical engineering (advantageous) · Full UK Drivers License Interaction Recruitment have specialist consultants across the majority of industries within the UK, including but not limited to, Finance & IT, Technical & Engineering, Industrial, Commercial and Hospitality. We offer both temporary and permanent support. For more information regarding the position or to discuss any other opportunities, you can reach Julius on (phone number removed) or (url removed) INDTE Thank you for taking the time, we look forward to speaking in the near future

TPS Parts Sales Executive Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development. Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide. About the RoleWhat will you be doing? As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre Achieve personal KPI‘s and revenue objectives with target customers Accurately identify parts to meet the customer sales requirements Utilise all product promotions effectively to achieve specific targets set Identify and leverage potential sales opportunities within customer base Maintain own product knowledge and awareness of competitor activity Build strong working relationships with customers through regular contact with them on the phone and via face to face visits Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice Provide timely communication to customer on their credit status Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales Handle incoming calls and customer enquiries within KPI’s, using the approved greeting Ensure the proper and accurate use of all systems to search and order parts Complete all required documentation accurately and promptly Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual Requirements What are we looking for? A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment Confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment Passion for providing a great customer service experience Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis Excellent attention to detail and accurate record-keeping IT literate, preferably with a good working knowledge of MS Excel A passion for the automotive industry

Job Title: 1st Line Support Technician Contract Type: Permanent Full-Time Salary: Up to £28,000 Benefits: Private Medical, Pension, 25 days annual leave, Gym Membership, Cycle to Work Scheme, Employee Assistance Programme Office Location/Working Policy: Onsite Working Hours: Shift patter between 0800 and 1745 What to wear: Smart casual The Role You will provide support to our customers, working across an array of different technologies and setups. Whether it’s over the phone, through remote assistance, or on-site at the customer offices, you’ll handle each case with efficiency and professionalism, showcasing your excellent customer service skills Within the business, you will play an instrumental part in providing IT support to over 5,000 end users. Our team operates within the framework of ISO-accredited policies, priding ourselves on ensuring that excellence is our standard and continually seeking improvements. As part of the role, we operate a shift schedule that provides flexibility and allows a balance of working in our office and working from the comfort of a remote location. Role Responsibilities To diagnose and resolve a variety of IT problems across an extensive range of technologies within our service level agreements To raise, update, and resolve case records using the IT Helpdesk system with detail and accuracy Being proactive with case follow-ups and ensuring customer satisfaction according to our KPIs Achieving individual KPIs and in turn contributing to the success of the department Answering telephone calls from customers with technical problems and queries Attending customer premises when required, this could include troubleshooting hardware problems in PCs or Laptops such as RAM, motherboards, or Hard Drive Failures Creating, administrating, and disabling active directory objects Administrative tasks within phone systems, including creating extensions, call groups, and voicemail changes Performing software updates and installations on end users' workstations and servers Raising cases from emails received by the department and from the proactive monitoring system Escalating incidents to senior support team members or external suppliers when required Creating and updating Knowledge Base Articles to share knowledge between team members and the wider organisation Taking an active part in the development of the department by suggesting improvements to working procedures in line with our ISO accreditations Skills, Knowledge & Experience Proven experience working within a customer service based role Excellent verbal communication skills with the ability to communicate effectively with technical and non-technical customers Organisation and time management skills To be a problem solver and capable of gathering relevant data and identifying potential improvements and alternatives in a logical manner Be highly motivated, manage your own workload and meet deadlines while working under pressure in a fast-paced, dynamic environment The Interview Process ☎️ Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you First interview: Video call over MS Teams with the Team Leader Second interview: Onsite interview with the Team Leader and Hiring Manager About Acora Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible. We believe in a better working world, where our customers are confident to fully embrace the AI opportunity and generate economic impact. Our Values We’re proud to share the values we live by. They’re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGEGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team

About Us At Anglian we’re a leading home improvement company committed to providing high-quality products and exceptional service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry. The Role We’re looking for people who can have great conversations over the phone and online. Whether you have previous sales experience, or if you are brand new to the sector, we will provide the necessary training to ensure you succeed. This isn’t cold calling; these are all conversations with previous or interested parties, and your role as a Contact Centre Advisor is to turn those conversations into leads for our sales team. The ideal candidate will be focused, like working to targets, have strong communication skills and a fabulous telephone manner. Key responsibilities Engaging with prospective customers over the phone Maximising opportunities from call data and overcoming objections Securing a sales lead through outbound calls to previous enquiries Achieving set sales performance targets through excellent product knowledge and services available to the prospective customer Listen to what our customers want and walk them through our product ranges Securing an appointment for our sales team to meet our customer and complete the sale Meeting set targets through your product knowledge and excellent customer service What we're looking for Proven success in a telesales role and the ability to secure leads Great verbal communication skills A proven track record of meeting and exceeding sales targets, while providing an excellent customer experience Determination to succeed, focus to remain motivated, ambition to progress Skills in telesales, retail, estate agency or customer service desirable Basic IT skills Ability to work in a team and follow direction Being self motivated Why join us Competitive salary and performance related bonus up to an extra £9k per annum or £750 each month 31 days holiday, increasing to 33 days after 2 year’s service And additional paid day off for your birthday Regular team incentives, competitions, and rewards Paid time off annually to volunteer Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources. Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones Heavily discounted employee purchase scheme on all Company products Break out games room Ready to make a difference in the home improvement industry? Join us and be a part of transforming homes and improving lives. We're excited to welcome dedicated individuals to our team! Important Information About Right to Work We’re delighted that you’re considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship. If you’re unsure about your eligibility, you can find helpful information on the UK government website

Part-Time Customer Service Administrator (Immediate start) Hours: Monday to Friday, 8:30am - 12:30pm Contract Type: Contract / Part-Time We are looking for a reliable and enthusiastic Customer Service Administrator to join our client's team on a part-time basis. This role is ideal for someone who enjoys working in a fast-paced environment and delivering excellent customer support. Key Responsibilities: Responding to customer enquiries via phone and email Processing orders and maintaining accurate records Supporting the admin team with general office tasks Ensuring a smooth and professional customer experienceRequirements: Strong communication and organisational skills Good attention to detail Confident using Microsoft Office Previous experience in customer service or administration is desirableTo apply or find out more, please get in touch! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK

Job Title: Sales Marketing Area: Norwich Shift Pattern: Monday to Thursday (Days) Permanent Salary: Up to £45,000 PA with commission You'll only speak to proactive & inbound customers, so we filter out the people you don't need to speak to. • Ambition to progress internally, • Customer service experience or the ability to learn Benefits Here's what we can offer: • Employed PAYE Role, • Excellent hourly pay., • Bonus on top of your hourly pay., • Contribution pension scheme., • Holiday allowance., • Full training and ongoing support., • Up to £45,000 PA with commission I you are interested and want to hear more information, contact David Steel On (phone number removed)

Employment Advisor Location: Norwich Salary: £26,500 - £29,545 (depending on skills and experience) Hours: 37 hours per week Contract: Full-time, permanent Trigon Recruitment are recruiting on behalf of a fantastic training provider for a passionate and driven Employment Advisor to join their successful and supportive team in Norwich. This is a rewarding opportunity for someone who enjoys helping others achieve their potential and is motivated by making a genuine difference in people’s lives. You will work closely with participants, providing tailored employability support, career coaching, and practical guidance to help individuals overcome barriers and move into sustainable employment. The successful candidate will manage a caseload of participants, building strong relationships and delivering a high-quality support service that empowers individuals to achieve positive outcomes. Key Responsibilities Manage and support a caseload of participants on their journey into employment. Deliver personalised employability advice, coaching, and action plans. Identify barriers to employment and provide effective solutions and support. Motivate, encourage, and challenge participants to achieve their goals. Build strong relationships with participants, employers, and external partners. Maintain accurate records and work towards agreed performance targets. Deliver excellent customer service and participant engagement throughout. Ideal Candidate Strong communication and interpersonal skills. Experience within employability, recruitment, training, welfare-to-work, sales, or customer service environments. A positive, target-focused, and motivational approach. Ability to build rapport quickly and engage individuals from diverse backgrounds. Strong organisational skills with the ability to manage a busy workload. Self-motivated with the confidence to work independently and problem solve effectively. A full driving licence, or the ability to travel effectively using public transport, is required. Benefits 25 days annual leave plus Bank Holidays and your birthday off. Option to purchase additional annual leave. Pension Scheme (5% Employee / 5% Employer). Healthcare Cash Plan including life assurance. Annual salary review. Volunteer Days. Employee discounts and wellbeing benefits. Excellent training and career progression opportunities. This is an excellent opportunity to join a respected organisation committed to supporting people into meaningful and sustainable employment while offering long-term career development and a positive working environment. For a confidential discussion or to apply, please contact Tiff Bennett on (phone number removed) or email (url removed)

Sales and Service Advisor Do you enjoy helping customers, building relationships and turning enquiries into sales opportunities? We're looking for a motivated and customer-focused Sales and Service Advisor to join our growing team. This is a varied role combining customer service, sales support and quotation management, helping customers find the right repair and maintenance solutions while maximising commercial opportunities. As the first point of contact for inbound enquiries, you'll provide an outstanding customer experience, prepare quotations, identify customer needs, and confidently upsell and cross-sell relevant services to drive revenue and customer satisfaction. Key Responsibilities Handle inbound customer enquiries via phone, email and online channels. Prepare accurate quotations for repair, maintenance and service work. Identify opportunities to upsell and cross-sell products and services. Follow up quotations to convert enquiries into booked work. Build strong customer relationships through excellent service and communication. Coordinate with internal teams to ensure timely and efficient service delivery. Maintain accurate customer records and job information. Support business growth by maximising every customer interaction. What We're Looking For Experience in customer service, internal sales, sales administration, telesales, account management or service coordination. A confident communicator with strong telephone and relationship-building skills. Commercially minded with the ability to identify sales opportunities. Experience producing quotations, estimates or sales proposals would be advantageous. Strong organisational skills and attention to detail. Comfortable using CRM systems and Microsoft Office applications. Why Join Us? Competitive Salary 31 Days holiday per annum, including Banks Hols, increasing to 33 days with service, plus your birthday off annually Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme & mental health resources Heavily discounted employee purchase scheme on all Company products Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones If you're passionate about delivering excellent customer service, enjoy sales conversations and thrive in a fast-paced environment, we'd love to hear from you. Apply today and help us deliver exceptional service while driving valuable sales opportunities for our customers. Key Search Terms: Sales Advisor, Customer Service Advisor, Internal Sales, Sales Support, Service Advisor, Quotation Administrator, Customer Success, Upselling, Cross-selling, Account Management, Estimator, Repairs, Maintenance, Customer Care, Contact Centre, Inbound Sales. Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees

Sales Advisor Red Recruitment is recruiting a Sales Advisor for our client based in Norwich who specialises in 24/7 Care solutions on a full-time basis. This role is a mix of sales and customer service, making it perfect for a natural communicator who can spot opportunities looking to grow or expand their sales experience. If you have an empathetic approach and like working in a fast-paced environment, delivering outstanding customer experiences to vulnerable customers, this could be your next opportunity. This is a great career opportunity with excellent progression and a chance to develop your sales skills. Benefits and Package for Sales Advisor: Salary: £24,979.50 Per Annum with on-target earnings (Average OTE up to £36,000) Hours: 37.5 hours per week - Shift pattern between Monday - Sunday 8am - 8pm Contract: Permanent Location: Norwich Hybrid - 2 Days a Week from Home 233 hours annual leave holiday increasing with length of service. Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more 24/7 employee assistance programme with an easily accessible app! Family and friends' discounts on our services & products Pension Scheme, up to 3% Company matched Free on-site parking Key Responsibilities of Sales Advisor: Handle inbound and outbound customer enquiries across phone, email, and digital channels with professionalism and care Generate and convert sales leads through proactive outreach and effective engagement Provide accurate product information and tailored recommendations Build strong customer relationships to encourage repeat business and loyalty Identify and promote upgrade opportunities that enhance safety, independence, and quality of life Clearly explain the benefits of upgraded devices and services Achieve and exceed individual and team sales targets, KPIs, and revenue objectives Spot up-selling and cross-selling opportunities in every interaction Prepare accurate quotations, process orders, and ensure timely follow-up Key Skills and Experience of Sales Advisor: Have an excellent telephone manner Previous experience within a sales or call centre enviornment Can build rapport with customers along with being patient and empathetic and spot opportunities to cross sell Are reliable, trustworthy and motivated If you have the relevant skills and experience as a Sales Advisor and are interested in the position, please apply now! Red Recruitment (Agency)