Service Technician (m/w/d)
hace 6 días
Leicester
About the Client A leading global provider of intelligent warehouse automation solutions, known for delivering cutting‑edge technology, AI‑driven software, and high‑performance intralogistics systems. With operations across 30+ countries and a strong reputation for innovation, this organisation helps businesses optimise efficiency, accuracy, and scalability in their logistics operations. Their culture is built on reliability, problem‑solving, and a people‑centric approach. \n \n Role Overview \n The client is seeking a hands-on Service Technician to support, maintain, and enhance advanced automated warehouse systems across the UK. You’ll play a key role in keeping mission‑critical automation equipment running smoothly, performing maintenance, troubleshooting issues, and supporting system installations and commissioning projects. \n This is a fully remote role with regular travel to customer sites across Southern England (ideally within 50 miles of Oxford: Reading, Swindon, Milton Keynes, Northampton, Coventry, Gloucester, etc.). \n \n Key Responsibilities \n\n • Scheduled maintenance on automated warehouse systems following established manuals and procedures.\n, • Troubleshooting & repairs of electrical, mechanical, and software‑related issues.\n, • Component replacement using detailed service processes.\n, • Service documentation including visit reports, TODs, and updates for internal teams.\n, • Customer relationship management by highlighting preventive maintenance value and ensuring transparency.\n, • Spare parts management for service vans, customer sites, and internal stock.\n, • Participation in system installations, expansions, and commissioning projects.\n\n \n Required Competencies \n\n • 2+ years’ experience in automation, robotics, conveyor systems, or similar technical fields.\n, • Strong electrical fault‑finding skills and ability to read schematics.\n, • Solid mechanical competence (assembly, maintenance, system understanding).\n, • Remote troubleshooting capability using provided software tools.\n, • Preferred certifications: MEWP 3A/3B, FLT (reach/counterbalance).\n, • Experience with RAMS and ability to edit/amend documentation.\n, • Tech‑savvy and comfortable learning proprietary software.\n, • Fully IT/PC literate.\n