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We are seeking an experienced and service-focused IT Service Delivery Manager to lead the delivery, performance, and continual improvement of high-quality IT services. This is an exciting opportunity to work with stakeholders, technology teams, and external partners to ensure reliable, efficient, and customer-focused IT service delivery across the organisation. Main Responsibilities for IT Service Delivery Manager Roles\n\n • \n Manage the end-to-end delivery of IT services in line with agreed service level agreements and business requirements \n • \n Build strong relationships with internal stakeholders, users, suppliers, and technology service providers \n • \n Monitor service performance, availability, capacity, and customer satisfaction, taking action where improvements are required \n • \n Lead the management of incidents, service requests, problems, and escalations to ensure timely resolution \n • \n Coordinate major incident management activities and provide clear communication to stakeholders throughout the process \n • \n Own service reporting, including key performance indicators, service level performance, risks, issues, and improvement actions \n • \n Work with technical teams to identify root causes and deliver effective problem management and preventative measures \n • \n Support change management and ensure that service impacts, risks, and readiness activities are properly assessed \n • \n Manage third-party suppliers and support contract, performance, and service review meetings \n • \n Develop and maintain service documentation, operating procedures, service catalogues, and support processes \n • \n Lead continual service improvement initiatives to enhance user experience, operational efficiency, and service resilience \n • \n Ensure IT services are delivered in accordance with relevant security, governance, compliance, and business continuity requirements \nIT Service Delivery Manager Skills and Experience Required\n\n • \n Proven experience in IT service delivery, IT service management, or a similar technology operations role \n • \n Strong understanding of ITIL principles and service management processes \n • \n Experience managing incidents, problems, changes, service levels, and continual improvement activities \n • \n Excellent stakeholder management and communication skills, with the ability to work effectively with technical and non-technical audiences \n • \n Experience managing suppliers, service providers, and technology partners \n • \n Strong analytical and problem-solving skills, with the ability to use service data to drive improvements \n • \n Organised and confident managing multiple priorities in a fast-paced environment \n • \n Experience producing service reports, performance dashboards, and management information \n • \n Ability to lead discussions, coordinate teams, and remain calm during major incidents or service disruption \n • \n ITIL certification or equivalent service management experience is desirable \n • \n Experience with IT service management tools and platforms is desirable \nKey Benefits of Working in Our IT Service Management Team\n\n • \n Competitive salary and benefits package \n • \n Supportive and inclusive working environment \n • \n Opportunities for professional development, training, and career progression \n • \n Access to relevant technology, service management, and leadership development programmes \n • \n Life Assurance and pension contributions \n • \n Flexible and collaborative working arrangements, where applicable \n • \n And other company benefits \nWorking Hours and Location\n\n • \n Full-time position \n • \n Working hours are generally Monday to Friday - 3 days per week on site \n • \n Occasional out-of-hours support may be required for major incidents, planned changes, or service escalations \n • \n Hybrid or office-based working arrangements may be available, depending on business requirements \n • \n Some travel to company sites or supplier locations is required \nApply Now for Your Next IT Service Delivery Manager Job\n If you are an experienced IT service professional who is passionate about delivering reliable technology services and improving the user experience, apply today. We welcome applications from all backgrounds and experience levels and look forward to hearing how you can help us deliver excellent IT services across the organisation.

Shift Manager \n Blackburn \n Thursday to Sunday - Night Shift \n £37,000 \n *Additional Hours If Required* \n We are looking for a motivated Shift Manager to join a leading manufacturer. Reporting directly to the Operations Manager you will be a key member in ensuring the production facility is kept running. As a Shift Manager, you will be responsible for overseeing the day-to-day operations of the shop floor du... \n \n ZIPC1_UKTJ

Location: Blackburn \n Salary: £40,000 \n Employment Type: Full-time, Permanent \n Reporting to: Managing Partner \n Department: Finance (Stand-Alone Role) \n \n Company Overview \n Our client- Solicitors firm is a respected and growing law firm serving clients across Lancashire. We provide high-quality legal services across Family Law, Immigration, Conveyancing, Litigation, and Private Client. As the firm continues to expand, we are seeking a highly competent and trustworthy Legal Accounts Manager to take full ownership of the firm’s financial operations and ensure compliance with the Solicitors Regulation Authority (SRA) Accounts Rules. \n \n Role Summary \n This is a stand-alone finance role responsible for managing all aspects of the firm’s accounting function. The Legal Accounts Manager will oversee office and client account transactions, ensure full SRA compliance, manage payroll, produce financial reports, and support partners with commercial decision-making. The ideal candidate will have strong experience in legal finance, excellent attention to detail, and the confidence to run the accounts function independently. \n Key Responsibilities \n SRA Compliance & Client Account Management \n\n • Maintain strict compliance with SRA Accounts Rules.\n, • Manage all client account transactions, including receipts, payments, transfers, and reconciliations.\n, • Monitor client ledgers to ensure no breaches occur.\n, • Handle residual balances and ensure timely resolution.\n, • Prepare monthly and ad-hoc compliance reports for partners.\n\n Office Accounts & Financial Control \n\n • Manage the office account, including supplier payments, disbursements, and expense control.\n, • Process invoices, credit notes, and ensure accurate coding.\n, • Oversee billing, WIP management, and credit control.\n, • Prepare monthly bank reconciliations for all accounts.\n, • Manage VAT returns and liaise with HMRC.\n\n Payroll & Staff Expenses \n\n • Process monthly payroll (or liaise with external payroll provider).\n, • Manage pension contributions and statutory payments.\n, • Oversee staff expense claims and mileage logs.\n\n Financial Reporting & Support to Partners \n\n • Produce monthly management accounts, cashflow forecasts, and profitability reports.\n, • Provide financial insight to support strategic decisions.\n, • Assist with budgeting and year-end preparation for external accountants.\n, • Monitor financial performance across departments and fee earners.\n\n Systems & Process Management \n\n • Maintain and optimise the firm’s legal accounts software (e.g., LEAP, Proclaim, Quill, or similar).\n, • Ensure accurate data entry and ledger integrity.\n, • Improve financial processes and internal controls.\n\n Essential Criteria \n\n • Proven experience as a Legal Cashier, Legal Accounts Manager, or similar role within a law firm.\n, • Strong working knowledge of SRA Accounts Rules.\n, • Experience managing both client and office accounts.\n, • Confident handling payroll, VAT, reconciliations, and financial reporting.\n, • High level of accuracy, integrity, and confidentiality.\n, • Ability to work independently in a stand-alone role.\n, • Strong IT skills, including legal accounts software and Excel.\n\n Desirable Criteria \n\n • Experience in a small/medium law firm environment.\n, • Familiarity with LEAP, Proclaim, Quill, or similar systems.\n, • AAT qualification or equivalent (not essential if experience is strong).\n, • Experience supporting partners with financial analysis and decision-making.\n\n What This Role Offers \n\n • £ good salary\n, • Autonomy and full ownership of the finance function\n, • Opportunity to shape processes and influence firm-wide financial performance\n, • A stable, respected local firm with long-term career potential\n\n

A fantastic opportunity has arisen to join one of the leading Suppliers/Distributors of automotive /bike accessories and apparel. This innovative and exciting business also has its own well recognised and successful brands. We are looking for an Assistant import Merchandiser to join on a Fixed-Term Contract to develop and maintain strong relationships with international suppliers and ensure timely delivery, availability, quality and cost efficiency of products. Also oversee supplier performance, negotiates terms, and resolve issues to maintain smooth supply chain operations. Coordinates shipments, compliance, and documentation while aligning inventory with business needs. \n This position has the potential to be based either in their North-West or East Midlands office. \n \n Assistant Import Merchandiser - Responsibilities \n \n Order Processing \n\n • Raise purchase orders, review retail orders, and ensure correct print positions and templates.\n\n Supplier Coordination \n\n • Liaise with international manufacturers (e.g., in Vietnam, Pakistan, China) to manage planning and production.\n, • Evaluate supplier capabilities, capacity, and compliance with ethical sourcing and sustainability standards\n, • Conduct regular performance reviews and factory audits to ensure quality and reliability\n, • Negotiate lead times and minimum order quantities to optimise cost and flexibility\n, • Resolve production issues, delays, and quality concerns through proactive communication and problem-solving\n, • Collaborate with Supply Chain Director and Supply Manager to onboard new vendors and manage risk\n, • Drive continuous improvement in workflow efficiency and supplier responsiveness\n, • Analyse historical data to improve forecasting and lead time accuracy\n\n Critical Path Management \n\n • Develop and maintain detailed critical path schedules for each product category and season.\n, • Track key milestones: sample approvals, bulk production, inspections, shipping, and delivery\n, • Use internal documents and ERP systems to update timelines and flag potential delays\n, • Implement contingency plans to mitigate delays and ensure timely product launches\n, • Align production timelines with marketing campaigns, retail drops, and seasonal demand\n, • Drive continuous improvement in workflow efficiency and supplier responsiveness\n\n Shipment Planning \n\n • Work with suppliers to approve shipments and ensure on time handover to freight forwarders\n, • Collaborate with Import Merchandiser to ensure all documentation is provided and shipment details and priorities are clearly communicated for inbound planning\n\n Cross Functional Collaboration \n\n • Communicate status updates and risks to cross-functional teams including design, demand, sales, and logistic\n\n \n Assistant Import Merchandiser - Requirements \n\n • Degree in business, supply chain or other relevant fields ideal.\n, • A minimum of 3 year experience in a merchandising/demand planning/forecasting role\n, • Highly organised - able to manage own workload\n, • Capability to multitask in a fast paced environment.\n, • Proactive, with the ability to foresee problems and find solutions to mitigate business risk\n, • Excellent written and verbal communication skills.\n, • Fluent in English, other languages are a plus\n, • Good knowledge of software tools: Excel advanced, SAP and Microsoft Dynamics NAV\n\n

Fortidia is an equal opportunity employer. We believe that talent, expertise, empathy and ambition drive our success, and we base hiring decisions solely on candidate experience and skills. \n We are committed to creating an inclusive hiring process. If you have specific needs or require adjustments during the recruitment process, please let us know. \n \n People manager UK & Ireland \n \n For our offices in Accrington we are searching for a People Manager. The People Manager provides full life-cycle human resource and talent development support for the organisation, acting as a strategic business partner to the local management team by analyzing, recommending, developing and implementing people programs, in alignment with Group guidelines and long-term strategy, while taking care of day-to-day HR operational activities. \n \n Fortidia UK is a multi-brand operation encompassing Mail Boxes Etc., WorldOptions UK, and Pack&Send UK, with headquarters in Accrington, Directly Operated Stores (DOS) across the UK, and a Master Licensee operation in Ireland. The People Manager plays a critical role in navigating this complex, multi-location, multi-brand environment with confidence and strategic insight. \n In this specific role, the People manager will report directly to the People Vice President in Milan and functionally to the local Country Manager. \n \n Compensation \n Starting salary from £48,000 to £55,000 + MBO and benefits. \n Final compensation will depend on experience, skills, and internal equity criteria aligned with our compensation framework. \n \n Main tasks and responsibilities \n \n\n • Act as a strategic HR business partner to the Country Manager, providing people-focused insights and recommendations that drive business success across all three brands and locations.\n, • Manager all HR-related topics and key processes, from workforce budget to recruiting, performance management, development & learning, welfare & compensation.\n, • Enhancing and implementing the recruiting strategy to attract and hire best in class candidates for positions in UK across multiple functions including (but not limited to) sales & operations, finance & accounting, marketing and technology.\n, • Contributing to develop and execute Organisational & People Growth initiatives and projects (e.g. Employee Satisfaction survey, talent development, succession plans, implementation of HR Global Guidelines & Policies, training initiatives, etc.), while working effectively in matrix and international structures.\n, • Accountable for operational HR activities such as the administrative parts of hiring processes (drafting contracts, mandatory communications, pension funds, updating systems, etc.) – hands-on execution is a key part of this role.\n, • Acting as a point of reference on HR-related issues for all the colleagues in UK&IR (+ 70 people), located in Accrington, and other locations across the operation.\n, • Monitor and identify learning needs, as well as executing learning and programs; measure and track learning and training performances.\n, • Travel approximately 10% of the time to visit stores, offices, and group locations to understand the business landscape, build relationships, and ensure HR consistency across the multi-brand operation.\n\n \n Requirements: \n \n\n • University-level degree with record of strong academic performance.\n, • A minimum of 5 years of relevant professional experience in HR management and operations, with demonstrated business impact.\n, • Robust knowledge of local employment law requirements.\n, • Operational excellence: hands-on, pragmatic approach to getting things done; comfort with both strategic work and detailed operational delivery.\n, • Leadership and influence: confident in guiding and coaching managers, able to maintain professional independence without being swayed by operational pressures.\n, • Experience working in multi-unit, multi-brand, or matrix organisational environments.\n, • Strong ability to analyse data and problem solving, eye for detail.\n, • Excellent organisational skills, with a talent to manage tight deadlines and switching priorities.\n, • Excellent written and spoken English skills.\n, • Advanced user of MS Office Products (Excel + PowerPoint) and Google suite.\n, • Collaborative spirit, with appreciation of diverse perspectives.\n, • Bold, passionate, tenacious and curious mindset, not afraid to explore new ideas and challenge the status quo in pursuit of better solutions.\n\n \n What We Offer: \n \n\n • A vibrant international environment in a continuously growing company, with many professional and personal development opportunities.\n, • Extensive training and development opportunities within the group, including an E-learning platform.\n, • A multicultural organizational structure and team.\n, • Hybrid working policy (60/40).\n, • Volunteer day; Parental leave policy; Flex office policy; etc.\n\n \n The Company reserves the right to vary or amend the duties and responsibilities of the post holder at any time according to the needs of the Company's business. \n \n About Fortidia \n \n Fortidia is the brand identity of MBE Worldwide S.p.A. - a company headquartered in Italy - and its affiliates. Fortidia is a global commerce enabler for MSMEs and consumers thanks to its platform including brands providing ecommerce fulfillment, shipping, logistics, marketing and print solutions: Mail Boxes Etc. (outside the U.S. and Canada.), World Options, PACK & SEND, PostNet, ParcelValue, Wing, GEL Proximity, AlphaGraphics, Kwik Kopy Australia, Multicopy, and Print Speak. In 2025, its platform - including 3,200+ Business Solutions Centers in 56 countries with 14,000 associates - served 900,000 business customers worldwide generating €1.4 bln (US$1.6 bln) of System-wide Gross evenue. \n \n For more information, visit fortidia.com

Overview of the Company \n Pets Choice is an ever‑evolving FMCG branded pet products manufacturer and supplier. As one of the fastest‑growing producers in the pet‑care industry, we’re committed to elevating our large, diverse portfolio of trusted brands, including Webbox, Bob Martin, Felight, Vets Kitchen, Hownd and Meatiful. \n Our products range from food, treats, toys, accessories, and healthcare, giving us a uniquely broad presence across the pet‑care landscape. We manufacture and supply into a wide range of channels including Grocery, Discounter, Wholesale, eCommerce, Pet Specialist, and Export markets, ensuring our brands reach pet owners across the UK and beyond. \n \n Overview of the Role \n Reporting to the Head of Quality & NPD, the Supplier Partnerships Manager is responsible for building and managing strategic relationships with suppliers of key raw materials, including proteins, grains, vitamins, minerals, functional ingredients, additives and packaging materials alongside 3rd party manufacturers. This role ensures that our raw materials and outsourced finished goods meets the company’s nutritional, safety, regulatory and sustainability standards. \n \n The Supplier Partnerships Manager oversees supplier performance across quality, service and feed safety. They play a key role in long-term planning, new product development ingredient sourcing and risk mitigation. \n \n This position requires a strong understanding of the pet food industry’s regulatory environment, raw material markets and animal nutrition needs. The Supplier Partnerships Manager drives continuous improvement with suppliers, identifies opportunities for innovation and works in close collaboration with the Purchasing team to ensure the company maintains a competitive and resilient raw material supply chain whilst maintaining quality, nutritional and feed safety standards. \n \n Main Responsibilities \n\n • Develop and maintain long-term partnerships with raw material suppliers, including meat and poultry suppliers, agricultural producers, premix and blend manufacturers and specialty ingredient vendors\n, • Maintain regular communication with all raw material suppliers, including supplier visits, on-line meetings and supplier audits (based on risk assessment) to include producing detailed and concise contact reports after all meetings with clear documented action plans\n, • Conduct business reviews, performance evaluations and collaborative improvement initiatives\n, • Ensure alignment of supplier capabilities with production needs and product innovation goals\n, • Identify savings opportunities, alternative ingredient strategies and supply optimization whilst assessing quality, feed safety, nutritional and operational impact of changes\n, • Monitor and track supplier performance on quality, service, on-time delivery and feed safety metrics\n, • Work with suppliers to conduct root cause analysis of raw material quality issues and agree plans to prevent re-occurrences. Ensure non-conformances are closed out effectively and on-time\n, • Benchmark suppliers’ standards and identify opportunities to improve\n, • Partner with Quality, Nutritional and Feed Safety teams to ensure compliance with all relevant regulatory and internal safety standards. Enhance internal cross-functional working relationships to maintain high quality standards of the raw materials and products we purchase\n, • Manage corrective action plans and lead and conduct supplier audits when required\n, • Work with the Product Development team on ingredient qualification, formulation changes and sourcing for new product development\n, • Align on responsible sourcing and environmental initiatives\n, • Identify supply risks and work with the Product Development, Operations, Planning and Purchasing teams to develop mitigation strategies\n, • Work in partnership with the Planning team to identify production risks, manage non-conformances and implement effective changes to manage and mitigate disruptions to service\n, • Support crisis management during supply disruptions\n, • Maintain accurate and up-to-date approvals, supplier certifications, relevant specifications and supplier qualification, including audits, risk assessments and ongoing monitoring. Verify that suppliers provide required documentation such as COAs, SDS and feed safety certifications\n, • Identify opportunities to improve raw material specifications and supplier quality checks to enhance feed safety and quality\n, • Training and development of Pets Choice colleagues on raw material quality criteria, with regular feedback, supplier visits and coaching to improve performance and enhance the understanding of the raw materials we use and the supply chain as required\n, • Overall responsibility for planning raw material trials (trials will be performed and supported by members of the Technical team)\n, • Maintaining audit ready standards at all times, working to BRC requirements\n\n \n Skills, experience and qualifications required \n \n Essential \n\n • Must have excellent organisational and communication skills\n, • 5+ years of experience in procurement, supplier management, or supply chain, preferably in food, pet food or ingredients supply\n, • Strong knowledge of raw material categories relevant to pet food e.g., meat meals, fresh and frozen proteins, grains, functional additives, vitamins and minerals, fats, and oils\n, • Experience and expertise in various meat industry ways of working, animal anatomy, slaughter process, animal welfare and raw material handling\n, • Strong analytical and problem-solving abilities to identify trends or areas for improvement\n, • Ability to travel domestically and internationally to visit suppliers and manufacturing facilities. It is expected that this role requires travel 2-3 days per week\n, • Good IT skills including PowerPoint, Excel and Word\n, • Supplier auditing experience or lead auditor qualification\n, • Working collaboratively with the ability to work cross-functionally and influence without authority\n, • Strategic thinker with attention to detail and execution focus\n, • Ability to thrive in a fast-paced, dynamic manufacturing environment\n, • Strong ethical judgment and commitment to food safety and quality\n\n \n Desirable \n\n • Experience in driving effective system and process changes\n, • Bachelor’s degree in Supply Chain, Business, Food Science, Animal Science, Agribusiness, or a related field\n, • Understanding of pet food manufacturing would be advantageous\n, • Familiarity with pet food regulatory requirements\n, • Experience with sustainability or responsible sourcing programs\n, • Experience in new product development processes or R&D collaboration\n\n \n

Site Manager – Groundworks | Residential Housing \n \n We are currently recruiting on behalf of a well-established groundworks contractor for an experienced Site Manager to join their growing team in the North West area. \n This is a fantastic opportunity to work with a business that has a strong pipeline of residential housing developments across the North West, delivering roads, sewers, drainage, foundations and infrastructure packages for some of the UK's leading housebuilders. \n \n The Role \n You'll be responsible for the day-to-day management of groundworks operations on a busy residential housing development, ensuring projects are delivered safely, on programme and to the highest standard. \n \n Responsibilities \n\n • Managing all site activities from start through to completion.\n, • Overseeing groundworks packages including roads, sewers, drainage, foundations and external works.\n, • Coordinating site teams, subcontractors, plant and materials.\n, • Ensuring Health & Safety standards are maintained at all times.\n, • Monitoring programme and reporting progress to senior management.\n, • Liaising with clients, site engineers and the commercial team.\n, • Maintaining quality standards and site documentation.\n\n \n Expectations: \n\n • Previous experience as a Site Manager within groundworks or civil engineering.\n, • Strong background delivering infrastructure packages on residential housing developments.\n, • Good knowledge of roads, drainage, foundations and external works.\n, • SMSTS, CSCS and First Aid certificates.\n, • Excellent communication and leadership skills.\n, • Full UK Driving Licence.\n\n \n On Offer: \n\n • Long-term opportunity with a growing contractor.\n, • Excellent pipeline of secured work across the North West.\n, • Competitive salary and package.\n, • Supportive management team with genuine opportunities for progression.\n\n

Join Our Operations Controller Talent Pool - UK, Spain, Portugal and Greece \n \n We are currently recruiting now for Operations Controllers based in the UK. \n \n Please note Operations Controllers are fully office based and operate the following shift patterns: \n \n\n • 12-hour shifts: 7am–7pm / 7pm–7am\n, • 4 on / 4 off rotation\n, • Monthly rotation between days and nights\n\n \n As CMAC Group continues to grow and support an increasing number of clients across the airline, rail, corporate and emergency services sectors, we're proactively building a talent pool of talented Operations Controllers to support future hiring needs within one of the most critical areas of our business. \n \n Our Operations team works 24/7 to ensure people reach their destinations when travel plans are disrupted, coordinating transport and accommodation solutions at pace while delivering exceptional service to our customers. Due to the importance of this function and the specialist skills required, we are looking to connect with individuals who have the drive, resilience and customer focus needed to succeed in a fast-paced operational environment. \n \n By joining our talent pool, you'll be considered for upcoming Operations Controller opportunities as they arise and will be among the first candidates contacted when suitable vacancies become available. Opportunities may arise across our UK locations in Accrington and Nottingham, as well as our European operations in Barcelona, Portugal and Greece. Please note that Operations Controller positions are typically fully site-based and operate on a shift pattern, including evenings, weekends and public holidays, to support our 24/7 operation. Whether you're already working within transport, travel, logistics or customer operations, or you're seeking your next challenge in a dynamic and rewarding environment, we'd love to hear from you. \n \n At CMAC Group, we don't just coordinate journeys, we solve problems, support people during times of disruption and help keep the world moving. If that sounds like something you'd like to be part of, register your interest today. \n \n About the Role \n \n This forward-facing role sits within the Operations team and reports directly to the Duty Manager. The position is responsible for delivering and monitoring transportation and accommodation requests on behalf of both internal and external customers. \n \n The role supports customers across the airline, rail, road transport and internal pre-planning sectors by coordinating transport and accommodation solutions, monitoring service delivery against agreed SLAs, and providing accurate, timely updates throughout the lifecycle of each booking. \n \n What Success Looks Like \n\n • Customer requests and bookings are recorded accurately and processed within agreed service level agreements.\n, • Transport and accommodation solutions are coordinated efficiently and delivered on time.\n, • Customers receive proactive, accurate updates regarding the progress of their requests.\n, • Supplier performance is effectively monitored and recorded against contractual SLAs.\n, • Operational issues and potential complaints are escalated promptly to the Customer Feedback team.\n, • Internal and external service standards are consistently achieved.\n\n \n Core Responsibilities \n\n • Accurately record customer requests and fulfil transportation and accommodation requirements in line with customer SLAs.\n, • Schedule, source and coordinate passenger transport and hotel accommodation through approved third-party suppliers using the company's bespoke database system.\n, • Monitor transport and accommodation services provided by internal and external suppliers through GPS tracking systems, system integrations and direct communication with suppliers and drivers.\n, • Track and record key transport milestones throughout the customer journey.\n, • Provide internal and external customers with accurate and timely updates relating to their bookings and requests.\n, • Identify and escalate potential customer complaints by notifying the Customer Feedback Department via email as soon as issues are identified.\n, • Respond to and action all email correspondence in accordance with company standards.\n, • Monitor and record supplier performance against agreed service level agreements.\n, • Ensure compliance with all internal and external SLAs.\n, • Carry out additional administrative and operational duties as required.\n\n \n About You \n \n You are highly organised, customer-focused and able to work effectively in a fast-paced operational environment. You can manage multiple priorities simultaneously while maintaining exceptional attention to detail and accuracy. \n \n You are a strong communicator who can confidently liaise with customers, suppliers and internal stakeholders, ensuring a professional and solutions-focused approach at all times. \n \n Your Expertise \n \n Essential \n\n • Excellent customer service skills.\n, • Strong administrative and organisational abilities.\n, • Ability to multitask and manage competing priorities.\n, • Excellent verbal and written communication skills.\n, • High level of accuracy and attention to detail.\n, • Competent IT skills, including database and email systems.\n, • Ability to work effectively within a team environment.\n, • Experience working to service level agreements and performance targets.\n\n \n Desirable \n\n • Experience within transport, travel, logistics or operational coordination.\n, • Experience using GPS tracking systems and booking platforms.\n, • Knowledge of airline, rail or passenger transport operations.\n, • Experience working in a 24/7 customer service or operational environment.\n\n \n About Us \n \n CMAC Group is a fast‑growing leader in global passenger transport and accommodation solutions - trusted by airlines, rail operators, major corporations and emergency breakdown providers to keep people moving safely and seamlessly, 24/7/365. \n \n Since 2007, we’ve built a powerful technology-led aggregation platform that connects clients to a vast, reliable global supply network, enabling us to move over 5 million passengers every year across the UK, Europe and beyond. \n \n Our portfolio of specialist brands include Suntransfers.com, CoachHireComparison.co.uk, Minicabit.com and CheckedSafe, which gives us unmatched capability to coordinate transport and accommodation at scale, even in the most complex or time critical situations. \n \n Backed by ComfortDelGro, one of the world’s leading mobility groups, CMAC Group continues to operate with the agility and innovation of an independent business whilst benefiting from the strength, stability and global reach of a major international parent company. \n \n You’ll be joining a team that thrives on solving real world challenges, shaping the future of mobility and delivering exceptional service when it matters most. If you’re driven, curious and excited by meaningful impact, you’ll feel right at home here. \n \n CMAC Group actively promotes equality, diversity and inclusion (EDI). \n \n EDI is extremely important to us and we work hard to ensure that everyone connected with CMAC - whether employees, customers, Board Members, suppliers, or partners - has genuine and equal opportunities to participate in our organisation. \n \n We welcome and support people of all backgrounds and identities, regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. \n \n Our aim is to create an environment where everyone’s rights, dignity, and individuality are respected. \n \n We value the unique contribution each person brings to our team and business, and we are committed to building an environment where everyone feels included and able to thrive. \n \n CMAC Group is an equal opportunities employer. We welcome applications from all suitably qualified candidates and are committed to ensuring fair, accessible, and equitable treatment for all applicants and employees.

At United Utilities, we are transforming how wastewater systems are managed by putting insight and foresight at the centre of every decision. Dynamic Network Monitoring (DNM) and our evolving Dynamic Treatment Management (DTM) capability are key to this transformation, providing a real-time, data-driven view across our networks and treatment works and enabling smarter, end-to-end operational control.As part of an expanding Operational Intelligence team in Blackburn, we are looking for a DNM Performance Engineer who is driven to use data to stay ahead of issues, not react to them. Reporting to the DNM Optimisation Manager, this is a newly created role driven by growth, offering the chance to shape smarter, more proactive operations.You will work alongside a small team of DNM Performance Engineers, each responsible for a defined geographical area, and partner closely with highly experienced network maintenance and treatment maintenance teams. Together, you will turn data into insight and insight into action, contributing to a more predictive, whole-system approach to performance across both networks and treatment.Job PurposeAs a DNM Performance Engineer, you will act as the custodian of alert logic across our wastewater network and treatment works within the DNM framework. Your focus is not just on generating alerts but truly understanding them.This role is about deciphering what alerts are telling us, breaking down complex data into clear meaning, and defining how the business should respond. You will ensure that alerts translate into the right actions at the right time, enabling teams to intervene early and prevent issues before consequences occur.By combining continuous monitoring, performance trends and operational knowledge, you will improve alert quality so that it drives confident decision making. Your work will directly reduce service failures, minimise pollution risk and strengthen operational resilience across both network and treatment assets.Alongside DNM, you will play a key role in supporting the development of Dynamic Treatment Management, helping to extend data-led decision making into treatment processes and ensuring a joined-up, whole-system approach to performance optimisation.You will also embed strong performance management processes so that alerts consistently deliver value, supporting a shift from reactive response to proactive and predictive management.Accountabilities and ResponsibilitiesAlert performance, assurance and governance:Own and optimise DNM alert logic so signals are clear, meaningful and drive the right operational responseEstablish governance frameworks that ensure alerts are consistent, reliable and aligned with operational prioritiesDynamic Treatment Management development:Support the development and embedding of Dynamic Treatment Management capabilities, ensuring alignment with DNM principlesUse data and operational insight to improve treatment performance, optimise process control and reduce risk across treatment worksContribute to a whole-system view, linking network and treatment performance to drive better operational outcomesContinuous improvement and future development:Use data and insight to continuously improve how alerts are interpreted and how responses are definedIdentify opportunities to enhance DNM and DTM capability and strengthen predictive performanceData quality and systems ownership:Champion data accuracy and integrity to ensure decisions are based on trusted informationMaintain ownership of DNM systems to maximise their effectiveness and operational impactStakeholder engagement and technical leadership:Work closely with network maintenance and treatment maintenance teams to translate alerts into practical, timely actionProvide technical leadership that breaks down complex data into clear insight and influences consistent responsesIncident, reporting and regulatory support:Use DNM and DTM insight to strengthen incident understanding and improve how events are managedSupport reporting and regulatory compliance through clear, data-led analysis and interpretationTechnical Skills and ExperienceHNC in civil or process engineering, or significant hands-on experience within wastewater network or treatment operations, with strong knowledge of day-to-day maintenance and operational practicesExperience within wastewater or wastewater treatment environments is highly desirableStrong problem-solving capability with confident use of IT systems and a good understanding of how they support operational performanceExcellent communication and influencing skills, with the ability to translate complex data into clear, meaningful insight for both technical and non-technical audiencesHighly developed analytical skills with the ability to interpret, break down and present data in a way that drives understanding and actionWhy This RoleThis is a role for someone who enjoys making sense of complexity and turning it into clear, confident action. You will play a pivotal role in how United Utilities interprets data, responds to risk and prevents problems before they happen.Working with experienced operational teams and a focused group of DNM specialists, you will be at the centre of a shift towards predictive, whole-system performance across both networks and treatment, supporting the development of Dynamic Treatment Management alongside DNM.Your ability to analyse, interpret and communicate data will directly influence decision-making across the business.Benefits26 days annual leave rising to 30 with service, plus bank holidaysCompetitive pension with up to 14% employer contribution and life coverPerformance related bonus of up to 7.5% plus recognition awardsCompany funded healthcare plan and wellbeing support including mental health resources and Employee Assistance ProgrammeAccess to discounts, gym savings and flexible benefits through MORE ChoicesFinancial wellbeing support including Salary Finance and Wealth at WorkElectric vehicle scheme and ShareBuy optionsEnhanced parental leaveIf you are someone who can see beyond the numbers, explain what they mean and guide others to act on them, this is your opportunity to make a meaningful and lasting impact.

The successful candidate will support the day-to-day financial operations of the business, ensuring accurate financial records and providing administrative support to the finance department. Supporting the Finance Manager with ad hoc finance duties. Previous experience in a Finance Assistant, Accoun

Are you an experienced finance professional with a passion for operational excellence and team leadership? We're looking for a Finance Shared Services Manager to lead the delivery of high-performing finance operations in a fast-paced, service-oriented environment. Finance Shared Services Manager - I

Leading a team of Contract Managers and Operations Managers, you will provide strategic direction, foster a high- performance culture, and support the development of your teams to deliver exceptional results for our customers and stakeholders.

15.45 - £15.95 per hour | 30-35 hour contract | shifts | 30-35 days holiday (pro rata) | 10% in-store discount | Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. As a Retail Shift Manager at Lidl, you’ll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you’ll keep our store running like clockwork, thriving in a fast-paced and challenging environment. In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here. Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations 30-35 days holiday (pro rata)~10% in-store discount ~ Enhanced family leave ~ Pension scheme ~ Long service awards ~ Thinking of using AI to help with your application? Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

15.45 - £15.95 per hour | 30-35 hour contract | shifts | 30-35 days holiday (pro rata) | 10% in-store discount | Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. As a Retail Shift Manager at Lidl, you’ll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you’ll keep our store running like clockwork, thriving in a fast-paced and challenging environment. In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here. Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations 30-35 days holiday (pro rata)~10% in-store discount ~ Enhanced family leave ~ Pension scheme ~ Long service awards ~ Thinking of using AI to help with your application? Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Summary £15.45 - £15.95 per hour | 30-35 hour contract | shifts | 30-35 days holiday (pro rata) | 10% in-store discount | Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you’ll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you’ll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You’ll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here. What you'll do • Motivate and support your team, learning from our Leadership and Company Principles, • Swiftly solve problems and delegate tasks, • Create an environment where your colleagues can succeed alongside you, • Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager, • Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly, • Give our customers the very best experience every time they visit your store What you'll need • Experience leading a team to achieve targets in a bustling, fast-paced environment, • The ability to effectively delegate tasks and motivate your team, • Patience and a friendly manner with the ability to keep calm in any situation, • Passion to thrive as a key part of the Store Team, • A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive • 30-35 days holiday (pro rata), • 10% in-store discount, • Enhanced family leave, • Pension scheme, • Long service awards, • Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.G. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

15.45 - £15.95 per hour | 30-35 hour contract | shifts | 30-35 days holiday (pro rata) | 10% in-store discount | Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. As a Retail Shift Manager at Lidl, you’ll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you’ll keep our store running like clockwork, thriving in a fast-paced and challenging environment. In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here. Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations 30-35 days holiday (pro rata)~10% in-store discount ~ Enhanced family leave ~ Pension scheme ~ Long service awards ~ Thinking of using AI to help with your application? Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store Passion

Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store Passion

A trusted recruitment partner is seeking a Financial Operations Manager for a growing organization in Blackburn, England. Ideal candidates will be qualified in finance and have over 3 years of experience in transactional finance management.

IWFM is seeking a Facilities Manager to oversee a portfolio of healthcare sites across East Lancashire, including Blackburn, Burnley, Accrington, Nelson, Bacup and Rossendale. The role involves regular travel and maintaining safe, compliant operations while building strong tenant relationships. You

A growing UK-wide courier and transport company is seeking a Business Development & Operations Manager to drive sales growth and manage daily operations. This senior role requires proven experience in the courier or transport sector, strong commercial awareness, and a proactive approach.

The Entertainer in Blackburn is seeking a 20 hour Supervisor to support the Store Manager and lead a small team in day-to-day operations at The Mall Shopping Centre.

Our M&E Operations Manager will play a crucial role in ensuring the success of various events hosted at the hotel. As M&E Operations Banquet Manager, you will be responsible for the day-to-day management and delivery of all meetings and events operations within the hotel. Oversee the setup, executio

Science In Sport (SiS) and PhD Nutrition.SiS delivers science‑based solutions to professional athletes and the active lifestyle community, partnering with over 320 professional teams worldwide across Football, Rugby, Cycling, Athletics, Basketball, Netball and Swimming.PhD Nutrition focuses on act

WEPA is seeking a Production Shift Manager in Blackburn to oversee production operations during shifts in manufacturing hygiene paper products. The position features a Thursday to Sunday night shift pattern.

Reporting to the Senior Facilities Manager, you'll be responsible for the day-to-day management of multiple healthcare facilities, ensuring safe, compliant and efficient operations while maintaining strong tenant relationships. Our client, a national public sector organisation, are looking for a Fac

Stanley House Hotel & Spa is seeking an experienced Restaurant General Manager to lead our restaurant operations and guest experiences.

The performance of logistics partners and carriers will reflect your ability to build strong operational relationships, maintain accountability, and drive continuous service improvements across the network. You understand that logistics plays a critical role in the overall customer experience. Globa

We are seeking a Production Shift Manager with proven paper converting knowledge and experience to join our team manufacturing hygiene paper products This is a key leadership role responsible for overseeing production operations during your shift, ensuring safety, quality, and efficiency targets are

Primark Stores Limited is seeking a Team Manager to lead a store team and deliver outstanding customer experiences. You will collaborate with the management team to run daily store operations, drive sales and maintain visual standards.

Dine Contract Catering in Blackburn is seeking a Chef Manager who can lead the operation on weekdays, combining culinary excellence with strong team leadership and client-facing responsibilities.

Northern Healthcare is seeking a Regional Service Manager to provide hands-on operational leadership across our supported living services in Greater Manchester and Preston. You will work with Service Managers, Team Leaders and the Regional Operations Manager to maintain high standards, drive improve

We are now looking to appoint a Business Development & Operations Manager to help drive sales growth while supporting the smooth running of day-to-day operations. Contribute ideas to improve sales performance and operational efficiency. Manage the sales process from initial contact through to onboar

Blackburn is seeking an Asset Manager / Commercial Property Manager to join a well-established portfolio focused on retail asset management, leasing and operations.

Idle Women in Accrington is seeking a Studio Manager & Producer to coordinate programmes, partnerships, participants and day-to-day operations.

Premier Inn is seeking a Duty Manager to lead hotel operations on your shift, coordinating reception, housekeeping and the restaurant to ensure guests have a great stay. You’ll join a supportive team where leadership from the front is valued; previous hotel experience isn’t required, as training

Customer Insight & Experience | Customer Operations. As our Customer Experience Manager, you'll be the trusted partner for your customers, helping them gain maximum value from our managed services by providing clear communication, structured governance and proactive service management. Experience in

The Deputy Store Manager will manage the store, motivate the team, ensure customer service, and oversee store operations.

Site Manager for recycling and waste operations, overseeing site management, operational efficiency, and compliance.

An opportunity has arisen for a Shopping Centre Manager to join a well-established company managing shopping centres, specialising in retail asset management, leasing, and operations. As a Shopping Centre Manager, you will lead the day-to-day management of the centre, driving operational standards, commercial performance, and team effectiveness. This role offers a salary range of £60,000 - £80,000 and benefits. You will be responsible for: Managing the smooth daily operation of the shopping centre Leading, supporting and developing on-site teams, including security personnel Building and maintaining positive occupier relationships, handling enquiries, compliance matters and negotiations Overseeing site presentation, facilities management, maintenance and cleaning standards Supporting and delivering promotional campaigns and events to enhance visitor engagement Maximising retail performance through effective space utilisation and merchandising initiatives Managing budgets, monitoring expenditure and supporting financial performance targets Ensuring compliance with health and safety procedures and emergency protocols Reviewing operational performance and identifying opportunities for improvement What we are looking for: Previously worked as a Shopping Centre Manager, Retail Centre Manager, Centre Manager, Shopping Mall Manager, Operations Manager, Retail Operations Manager, Centre Operations Manager, Retail Property Manager or in a similar role. Prior experience within shopping centre management or a retail management environment Strong leadership capability with experience managing and motivating teams Sound understanding of retail operations and commercial performance Well-organised with the ability to manage competing priorities effectively Strong problem-solving skills with a proactive and hands-on approach Knowledge of health and safety compliance within a multi-site or public-facing environment What’s on offer: Competitive salary Company pension Company events On-site parking Employee discount scheme This is an excellent opportunity for a Shopping Centre Manager to take ownership of a prominent retail environment and make a genuine impact. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003

The Opportunity We are looking for an experienced Service Operations Manager to take responsibility for the day-to-day management and delivery of service and maintenance activities at a major blue-chip customer site. This is a highly visible, customer-facing operational leadership role with responsibility for managing the site-based engineering team, coordinating maintenance and breakdown activity, driving machine availability and ensuring the customer receives an exceptional level of technical service and support. The successful candidate will provide the crucial link between the customer, the site engineering team and the wider service organisation. You will take ownership of operational priorities on site, ensuring engineers and resources are deployed effectively and that planned and reactive maintenance activities are managed professionally and efficiently. Strong technical engineering knowledge is essential. You will need the technical credibility to support experienced Service Engineers, understand complex CNC machine tool problems, participate in technical discussions and communicate confidently with the customer's engineering and operational teams. Key Responsibilities Lead the day-to-day site service and maintenance operation, ensuring consistently high standards of delivery. Manage, motivate and develop the site-based engineering team, creating a culture of accountability and technical excellence. Plan and prioritise resources across planned maintenance, breakdowns and customer production requirements. Drive improvements in machine uptime, availability, response times, preventative maintenance completion and service quality. Coordinate complex breakdowns and technical issues, supporting engineers with fault finding, root-cause analysis and corrective actions. Act as the primary operational interface with the customer, leading service reviews, managing expectations and resolving escalations. Monitor service KPIs, engineering performance and outstanding actions, providing clear reporting and escalation to the Service Director. The Ideal Candidate Proven experience managing service, maintenance or engineering teams within CNC machine tools, capital equipment or advanced manufacturing. Strong operational leadership with experience managing engineers in a demanding, customer-facing environment. A solid technical engineering background with the credibility to support and challenge experienced engineers. Experience managing both planned preventative maintenance and reactive breakdown activity on complex production equipment. Strong customer-management skills with the confidence to engage with Engineering, Maintenance, Operations and senior customer stakeholders. Proven people-management capability, including coaching, development, performance management and accountability. A proactive, organised and decisive approach with strong communication, problem-solving and continuous-improvement skills. Preferred Background Previous experience as a Service Engineer, Senior Engineer, Team Leader, Service Manager or Maintenance Manager before progressing into operational leadership. Experience working for a machine tool builder, distributor or specialist service organisation. Strong exposure to sophisticated CNC machinery and high-value capital equipment. Experience managing engineers within a customer-site or field-service environment. Background within aerospace, automotive, defence, precision engineering or high-value manufacturing would be advantageous. Experience working with major blue-chip manufacturing customers. A track record of retaining strong technical knowledge while progressing into people and operational management. Why This Role? Leadership with technical involvement – Lead and develop an experienced engineering team while remaining close to sophisticated CNC machine tools, breakdowns and technical problem-solving. Genuine autonomy and ownership – Have real responsibility for site performance, engineering priorities, machine availability and the overall quality of service delivered. The opportunity to join a leader in their with premium high precision equipment Interested? Apply with an up-to-date CV outlining your experience with CNC machine tools, 5-axis milling, fault finding, service and maintenance

CONTINUOUS IMPROVEMENT MANAGER - FMCG UK Manufacturing | North West Up to £70,000 Base Salary with Bonus & Benefits Start Date - As soon as possible Are you a Continuous Improvement leader who can do more than introduce tools and processes? I’m working confidentially with a major UK manufacturer at an important stage of investment, modernisation and operational development. Now part of a highly successful international group, the business is strengthening its UK manufacturing footprint and creating a genuinely exciting opportunity for an experienced CI professional to help shape the next phase. This is a visible, hands-on role with the scope to influence teams across multiple sites. You’ll work alongside operational leaders to: • Build a sustainable culture of continuous improvement • Identify and deliver measurable operational and cost improvements • Improve availability, quality and right-first-time performance • Lead structured improvement projects using Lean and WCM methodologies • Embed 5S, visual management, problem-solving and standardised processes • Develop CI capability throughout the workforce • Ensure improvements are sustained, not simply delivered and forgotten The business is looking for someone who combines strong technical CI knowledge with excellent people skills. You’ll need to engage people at every level, challenge constructively and bring teams with you through change. You could currently be a Continuous Improvement Manager, Operational Excellence Manager, Lean Manager, Manufacturing Excellence Lead or an experienced CI Engineer ready for broader responsibility. Experience within a fast-paced manufacturing environment is essential. Lean, Six Sigma, WCM or equivalent formal training would be highly relevant. This is a progressive, safety-led and people-focused organisation that is investing in its operations, technology and workforce. It offers the chance to make a tangible impact within a business that takes continuous improvement seriously. #ContinuousImprovement #OperationalExcellence #LeanManufacturing #ManufacturingJobs #SixSigma #ChangeManagement #FMCGManufacturing

Buyer / Procurement Specialist- Genuine Opportunity for progression! Blackburn | Up to £50,000 basic salary + Excellent Benefits | Permanent- Fully Office Based Are you a commercially driven procurement professional looking for your next challenge within a fast-paced manufacturing environment? We are working exclusively with an established and growing manufacturing business based in Blackburn who are looking to appoint a Buyer / Procurement Specialist to join their growing Supply Chain team. This is an excellent opportunity to join a forward-thinking organisation where procurement plays a key role in supporting operational performance, production continuity, and business growth withing an award winning business. Working closely with suppliers and internal stakeholders, you will take ownership of procurement activity across assigned categories, ensuring materials and products are sourced effectively, suppliers are managed proactively, and commercial opportunities are identified and delivered. Reporting into the Supply Chain Manager, this role will suit someone who enjoys a varied procurement position, combining supplier relationship management, purchasing activity, negotiation and continuous improvement. Note: Systems/IT savvy candidates would excel in thsi role The Role You will be responsible for supporting and delivering effective procurement activity across the business, including: Procurement & Supplier Management Managing procurement activity across assigned product and material categories Leading RFQs, tenders and supplier selection processes Building strong relationships with new and existing suppliers Supporting commercial negotiations to achieve cost savings, improved service and value Monitoring supplier performance across quality, cost and delivery Supporting supplier reviews and improvement initiative Purchasing & Supply Chain Support Managing purchase orders from placement through to delivery Working closely with suppliers to confirm availability, lead times and delivery schedules Monitoring stock levels across raw materials, components and finished products Identifying and escalating potential supply risks to protect production continuity Working collaboratively with planning, operations and wider teams to ensure requirements are met Commercial Improvement Reviewing supplier spend and identifying opportunities for cost reduction and process improvement Supporting procurement reporting and KPI tracking Maintaining accurate supplier records and procurement documentation Resolving supplier queries, delivery issues and invoice discrepancies Supporting improvements to procurement processes and ways of working About You We are looking for a proactive and commercially minded procurement professional who thrives in a manufacturing environment and enjoys building strong supplier partnerships. You will ideally have: Previous experience within procurement, purchasing or supply chain, ideally within a manufacturing setting Experience managing suppliers and supporting negotiations Exposure to sourcing activity, RFQs, tenders or supplier reviews Strong understanding of purchase order management and supplier performance Excellent organisational skills with strong attention to detail Commercial awareness with the ability to analyse data and identify opportunities Experience using ERP systems alongside Microsoft Excel Strong communication skills with the confidence to work with internal teams and external suppliers A CIPS qualification or working towards one would be advantageous, although practical procurement experience and the right commercial mindset are equally valued. There is opportunity for the company to fund the CIPS qualification at a later date for the perfect candidate. What’s In It For You? This is an exciting opportunity to join a successful manufacturing business where procurement is recognised as a key contributor to operational excellence. You will benefit from: Salary up to £45,000 Annual leave 25 days plus 8 Bank holidays Permanent opportunity within a growing organisation Cycle to work scheme Employee product discount Birthday day off Company pension scheme with employer contribution Supportive and collaborative working environment Why Apply? This role offers genuine variety and ownership, giving you the opportunity to influence supplier relationships, improve procurement processes and deliver measurable commercial value. Whether you are an experienced Buyer looking for your next move or a Procurement Specialist ready to broaden your responsibilities, this is a great opportunity to develop your career within a successful manufacturing environment. Location: Blackburn, free on site parking Salary: Up to £50,000 per annum plus benefits Hours: Monday to Friday, core office hours 9:30am to 4pm, full time hours 9:00am – 5:30pm but can be flexible with start and finish times to suit successful candidate. Contract: Permanent- Office Based To Apply, please send your current CV with salary expectations and notice period to (url removed) or call me for a confidential discussion on (phone number removed) (Victoria O’Connor)

Class 2 Driver - Dray Location: Blackburn, BB1 2PT Pay: £16 per hour Shift: Monday to Friday basis however flexibility required to work in 5 days in a 7-day period. Start times to vary from 5am onwards. Temp to Perm opportunities About the Role We are looking for a professional Class 2 Drivers to work on behalf of our client in Blackburn on a temp to perm basis. As a Class 2 Driver you will play a vital role in ensuring deliveries are completed on time and in full, while providing a high-quality, professional service to your customers. Working as part of a team of distribution operatives and reporting to your Line Manager, you will collaborate closely with the Warehouse and Office teams to ensure the smooth running of the operation and the achievement of overall site objectives. You will be responsible for delivering products from distribution centres directly to customers. These include pubs, supermarkets, and key events. Key Responsibilities Deliver goods to customers safely, on time, and in full, following all legal and company requirements. Work closely with the Warehouse, Transport, and Office teams to ensure smooth daily operations. Support yard and loading activities as required. Complete multi-drop deliveries while maintaining high customer service standards. Carry out vehicle checks, maintain vehicle cleanliness, and report defects or incidents promptly. Adhere to Working Time Directive, driver hours, health & safety, and company policies. Handle delivery issues professionally, escalating to the Transport or Customer Service team when needed. Act as a role model by working safely, respectfully, and with integrity at all times. Support continuous improvement and assist with training new team members as required. Qualifications Current and valid Category C Driving Licence (no more than 6 points) Current and valid Driver CPC Current and valid Digital Tachograph Card 12 months' Class 2 driving experience in multi-drop deliveries Basic numeracy and literacy skills Skills & Attributes Self-motivated with the ability to use initiative Strong time-management skills and attention to detail Ability to work effectively in a time-sensitive environment Clear and confident communication skills Collaborative and supportive team mindset Positive attitude toward feedback and continuous improvement You can look forward to the following benefits: 28 days paid holiday (Pro Rata) Access to Manpower Rewards (Discounts on adventure days) Access to the MyPath upskilling programme £16 per hour Weekly pay About our client: Our client is a leading beverage company, bringing together a rich heritage in brewing and soft drinks innovation. Operating across the UK and international markets, the company offers a diverse portfolio of well-known brands spanning beer, soft drinks, and energy beverages. With a strong focus on sustainability, quality, and innovation, our client is committed to creating great drinking experiences while reducing its environmental impact. The business fosters a collaborative and inclusive culture, empowering employees to grow, contribute, and make a meaningful impact in a dynamic and evolving industry. Apply now and a member of our Team will be in contact! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website. TPBN1_UKTJ

Internal Account Manager Blackburn Competitive Salary • Enjoy building strong customer relationships over the phone?, • Looking to join a growing business where no two days are the same?, • Want to develop your career with the opportunity to progress into field sales? The Company: ER Recruitment are delighted to be working with our client, a well-established and growing manufacturer supplying high-quality building products to customers across the UK. Renowned for their commitment to quality, innovation and customer service, they are looking to strengthen their Internal Sales team with a commercially focused individual who thrives on building relationships and delivering first-class support. Role & Responsibilities of the Internal Account Manager: • Build and maintain strong day-to-day relationships with customers by telephone and email., • Prepare quotations and follow them through to order conversion., • Process customer orders accurately and efficiently., • Liaise with customers throughout the order journey, providing updates and resolving queries., • Handle incoming enquiries professionally and confidently., • Support customers with product knowledge and technical information., • Work closely with the wider commercial and operations teams to ensure an excellent customer experience., • Monitor weekly order intake against agreed KPIs., • Build long-term customer loyalty through outstanding service. About You as the Internal Account Manager: • Previous experience within the window, door or glazing industry is essential., • Confident communicating with customers over the telephone., • Highly organised with excellent attention to detail., • Naturally personable and enjoys building long-term relationships., • Self-motivated with a proactive approach to customer service., • Comfortable working in a fast-paced environment., • Looking to be part of a young, collaborative team with future progression opportunities. Additional Benefits: • Genuine career progression into external field sales., • Modern working environment with a young, supportive team., • Games room and excellent social working culture., • Free onsite parking. Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details. We look forward to hearing from you

A fantastic opportunity has arisen to join one of the leading Suppliers/Distributors of automotive/bike accessories and apparel. This innovative and exciting business also has its own well recognised and successful brands. We are looking for an Assistant import Merchandiser to join on a fixed term contract, to develop and maintain strong relationships with international suppliers and ensure timely delivery, availability, quality and cost efficiency of products. Also oversee supplier performance, negotiates terms, and resolve issues to maintain smooth supply chain operations. Coordinates shipments, compliance, and documentation while aligning inventory with business needs. Assistant Import Merchandiser - Responsibilities Order Processing • Raise purchase orders, review retail orders, and ensure correct print positions and templates. Supplier Coordination • Liaise with international manufacturers (e.g., in Vietnam, Pakistan, China) to manage planning and production., • Evaluate supplier capabilities, capacity, and compliance with ethical sourcing and sustainability standards, • Conduct regular performance reviews and factory audits to ensure quality and reliability, • Negotiate lead times and minimum order quantities to optimise cost and flexibility, • Resolve production issues, delays, and quality concerns through proactive communication and problem-solving, • Collaborate with Supply Chain Director and Supply Manager to onboard new vendors and manage risk, • Drive continuous improvement in workflow efficiency and supplier responsiveness, • Analyse historical data to improve forecasting and lead time accuracy Critical Path Management • Develop and maintain detailed critical path schedules for each product category and season., • Track key milestones: sample approvals, bulk production, inspections, shipping, and delivery, • Use internal documents and ERP systems to update timelines and flag potential delays, • Implement contingency plans to mitigate delays and ensure timely product launches, • Align production timelines with marketing campaigns, retail drops, and seasonal demand, • Drive continuous improvement in workflow efficiency and supplier responsiveness Shipment Planning • Work with suppliers to approve shipments and ensure on time handover to freight forwarders, • Collaborate with Import Merchandiser to ensure all documentation is provided and shipment details and priorities are clearly communicated for inbound planning Cross Functional Collaboration • Communicate status updates and risks to cross-functional teams including design, demand, sales, and logistic Assistant Import Merchandiser - Requirements • Degree in business, supply chain or other relevant fields ideal., • A minimum of 3 year experience in a merchandising/demand planning/forecasting role, • Highly organised - able to manage own workload, • Capability to multitask in a fast paced environment., • Proactive, with the ability to foresee problems and find solutions to mitigate business risk, • Excellent written and verbal communication skills., • Fluent in English, other languages are a plus, • Good knowledge of software tools: Excel advanced, SAP and Microsoft Dynamics NAV, • Full Right to work in the UK

Community Operations Volunteer Team Leaders, an Area Branch Development Manager, Regional Community Operations Manager and a Community Support Manager as well as multiple branch teams and volunteers across the region. Responsibilities of our Community Operations Volunteer Team Manager. What we’re

Reporting to the Operations Director, the main responsibilities of the Operations Manager will include:. I am delighted to be partnering with an international engineering business in their search for an Operations Manager to join their skilled team. This is a fantastic opportunity for an Operations