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2nd Line IT Support Engineer \n A fantastic opportunity for an experienced IT support professional to join a growing Managed Service Provider team, providing hands-on technical support across varied client environments, technologies and business sectors. \n If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Engineer, 2nd Line Support Engineer, IT Support Technician, 2nd Line IT Support Technician, Service Desk Analyst, Technical Support Engineer, Helpdesk Analyst, Desktop Support Engineer, Service Desk Analyst, ICT Technician, IT Technician, IT Support Analyst \n \n SALARY: £30,000 to £33,000 per annum (depending on experience) + Benefits \n LOCATION: Redditch, Worcestershire, West Midlands \n JOB TYPE: Full-Time, Permanent \n WORKING HOURS: Monday – Friday, 09:00–17:30 \n \n JOB OVERVIEW \n This is an exciting opportunity for a motivated 2nd Line IT Support Engineer who enjoys solving technical problems, taking ownership of issues and delivering excellent customer service. \n Working as the 2nd Line IT Support Engineer, you will provide technical support to a diverse client base, resolving escalated incidents and service requests across hardware, software, operating systems, user access, networking and Microsoft 365 environments. \n As the 2nd Line IT Support Engineer, you will work within agreed SLAs, communicate clearly with technical and non-technical customers and support client projects, migrations, upgrades, deployments and system improvements. \n \n APPLY TODAY \n Ready to make your next career move? Apply Now with your CV and Cover Letter explaining why you would be suitable for the role for our Recruitment Team to review. \n \n DUTIES \n Your duties as the 2nd Line IT Support Engineer include: \n\n • Providing Technical Support: Deliver 2nd Line support to a diverse range of clients across different systems, environments and business sectors\n, • Managing Escalated Issues: Take ownership of escalated incidents and service requests through to resolution\n, • Meeting Service Levels: Work within agreed SLAs and customer service expectations\n, • Troubleshooting IT Problems: Resolve hardware, software, operating system, network and user-access issues\n, • Supporting Microsoft 365: Provide support for Exchange Online, Outlook, Teams, SharePoint and OneDrive\n, • Managing User Access: Troubleshoot user accounts, permissions and access within Microsoft Entra ID and Active Directory\n, • Supporting End-User Devices: Support Windows 10/11 desktops, laptops, Mac devices and other end-user equipment\n, • Resolving Network Issues: Troubleshoot TCP/IP, DNS, DHCP, Wi-Fi, VPN and general connectivity issues\n, • Checking Backups: Complete backup checks and remediate failed backup jobs\n, • Deploying IT Equipment: Assist with the deployment, configuration and maintenance of PCs, laptops, peripherals and other IT equipment\n, • Maintaining Documentation: Keep client documentation, technical notes and knowledge bases up to date\n, • Supporting Client Projects: Assist with migrations, upgrades, deployments and system improvements\n, • Guiding Colleagues: Provide technical guidance and support to 1st Line colleagues where appropriate\n\n \n CANDIDATE REQUIREMENTS \n\n • Previous experience working in a 1st/2nd Line or 2nd Line IT support role\n, • MSP experience would be ideal\n, • Strong experience supporting Windows 10/11 environments\n, • Good working knowledge of Microsoft 365 and its core services\n, • Experience with Active Directory and/or Microsoft Entra ID\n, • A good understanding of networking fundamentals, including DNS, DHCP, TCP/IP and VPNs\n, • Experience troubleshooting hardware, software and connectivity problems\n, • Experience working to SLAs and prioritising a busy support queue\n, • Experience supporting Mac devices\n, • A customer-focused approach with the ability to explain technical issues clearly to non-technical users\n, • Effective communication skills with people at all levels\n, • Ability to work independently while contributing effectively as part of a team\n, • Willingness to learn new technologies and work across different client environments\n\n \n BENEFITS \n\n • 23 days holiday (including birthday and 2 days Christmas break) + Bank Holidays\n, • Company NEST pension\n, • Training and professional development opportunities\n\n \n HOW TO APPLY \n To be considered for this job vacancy, please submit your CV and Cover Letter explaining why you would be suitable for the role to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. \n JOB REF: AWDO-P15045 \n Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in Redditch, Worcestershire, West Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. \n AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. \n AWD-IN-SPJ

If you require any support in completing your application or need this document in an alternative format, please contact the recruitment team at UKI.recruitment@tcs.com or call the TCS London Office on 020 3155 2100. Please include the subject line: “Application Support Request”. Role: Lead Data Engineer – Azure Databricks & Data Operations Job Type: Permanent Location: Redditch, UK Mode of Working: Hybrid Working Hours: 40 hours per week (Full-time) Are you looking to build scalable cloud-native applications and data platforms using Azure technologies? We have an exciting opportunity for you - Lead Data Engineer – Azure Databricks & Data Operations! Careers at TCS: It Means More TCS is a purpose-led transformation company, built on belief. We go beyond helping businesses transform through technology, we enable them to make a meaningful difference to the people and communities they serve. Our clients include leading organisations across the UK and globally. At TCS, it means more, more opportunity to make an impact that matters through challenging projects that demand innovation, collaboration, and thought leadership. • Align technology solutions with business outcomes while building expertise in modern cloud and data platforms., • Contribute to transformative projects within a global financial services environment., • Design secure, scalable, and resilient solutions that support critical business operations and customer trust. The Role You will play a key role in transforming business-critical Data & Analytics function supporting enterprise data platforms, analytics solutions and operational reporting. The role combines technical leadership, Azure Databricks expertise, stakeholder engagement and end-to-end ownership of data operations. You will lead a team of offshore data engineers, act as the primary technical interface for business stakeholders, and ensure the stability, scalability and continuous improvement of the data platform while supporting future analytics and transformation initiatives. Key Responsibilities • Lead end-to-end operations and support for Azure-based data platforms., • Manage and mentor an offshore Data Engineering team., • Own operational stability, service delivery and incident management., • Design, maintain and optimise data pipelines and data workflows., • Support Azure Databricks environments, notebooks and data processing frameworks., • Drive root cause analysis and resolution of production issues., • Collaborate with business stakeholders to translate requirements into technical solutions., • Establish operational runbooks, governance and support processes., • Ensure data quality, performance and platform reliability., • Support platform modernisation, automation and continuous improvement initiatives. Your Profile Essential skills/knowledge/experience • Strong Azure Data Platform experience., • Hands-on Azure Databricks expertise., • Advanced SQL and Python development skills., • Strong experience with ETL/ELT and data pipeline development., • Experience supporting production data platforms and operational services., • Data modelling and data architecture knowledge., • Incident management, root cause analysis and troubleshooting skills., • Experience leading and managing offshore delivery teams., • Strong stakeholder management and business-facing communication skills., • Ability to drive end-to-end ownership of data engineering services. Desirable skills/knowledge/experience • Power BI integration experience., • Microsoft Fabric exposure., • Azure Data Factory and Synapse experience., • Retail, Commercial or Finance Analytics domain knowledge., • Managed Services delivery experience., • DevOps, CI/CD and automation experience., • Experience supporting large-scale analytics and reporting platforms. Rewards & Benefits TCS is consistently voted as a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsors of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at UKI.recruitment@tcs.com if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at UKI.recruitment@tcs.com with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Next Steps: Application Process • Online application: You can apply directly through LinkedIn/ by uploading your CV. In case you wish to submit your application via another format like audio/video, please, contact - UKI.recruitment@tcs.com, • Skill-Based discussion: This will be a level 1 interview with the project team, it can be via video or in-person. Details will be confirmed by your recruiter., • Managerial discussion: This discussion will focus on behavioural aspects and person-organisation fit., • HR Discussion: This will be with one of the members of the HR team and will cover your career journey, aspirations for growth, compensation and any other questions you may have. Beware of Fraudulent offers This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to UKI.recruitment@tcs.com to report any fraudulent activity. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.

Business Development Manager • Permanent, • £35,000- £40,000, • Car Allowance Negotiable, • Bonus Negotiable, • Thriving Manufacturing Business, • Outstanding Prospects, • Friendly Supportive Team Were looking for a driven and experienced Business Development Manager to take ownership of key customer accounts, drive sales performance and deliver outstanding service. This is a fast- paced manufacturing company, utilising multiple different processes to produce our components. The role is more an Account management role, rather than pure sales. Its about maximising the existing accounts. The vast majority of your time will be office based. We are also thriving, despite the madness of the world at the moment! Commutable from Birmingham, Redditch, Studley, Alcester, Solihull, Worcester, Droitwich, Rubery, Bidford-On-Avon, Stourbridge and Evesham Duties • Managing and growing your portfolio of customer accounts, • Acting as the main point of contact for all customer enquiries (email, phone, online), • Preparing and submitting RFQs with accurate technical data, • Monitoring and improving account profitability, • Supporting overdue account resolution with Finance, • Analysing sales data to spot trends, issues, and opportunities, • Driving continuous improvement across sales KPIs, • Collaborating with internal teams to resolve customer challenges, • Supporting Customer Service and wider Sales activities, • Attending customer visits, trade shows, and occasional overnight stays Requirements • Experience managing customer accounts in a technical or engineering environment, • Strong commercial awareness (profit margins, cost control, etc.), • Confident using Microsoft Office (Excel, Word, PowerPoint), • Excellent communication and relationship-building skills, • Analytical mindset with strong problem-solving ability, • Able to read and understand engineering drawings (desirable but valuable), • Self-starter who takes ownership and delivers results This is a super opportunity for you to showcase your skills and account management knowledge, in a busy, successful manufacturing business, with a very friendly supportive team. Please Note: Candidates must have the right to live and work in the UK. Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates. If you believe that your skills and experience match what we are looking for please call me or APPLY and I will be in touch. Should you want to learn more about any of our SALES vacancies, or should you just want to discuss your particular needs, then please do not hesitate to contact me by phone or email, to have an informal, confidential chat. Probe Technical Recruitment, providing Sales Engineering Recruitment Support since 1994 JBRP1_UKTJ

Technical Services Manager - MSP, IT Services Provider Shape the Future of Technical Services at this organisation This organisation is more than just an IT provider. Theyre a trusted technology partner helping organisations across the UK embrace modern workplace technologies, strengthen cyber security and transform the way they work. As their business continues to grow, they're looking for an experienced Technical Services Manager to lead their technical teams, drive service excellence and play a key role in shaping the future of their service delivery. This is a genuine leadership role where youll influence how they operate, develop their engineers, improve customer experience, and work alongside senior leadership to support the continued growth of the business. If youre already leading technical teams within an MSP and are looking for greater autonomy, influence and career progression, they'd love to hear from you. The Opportunity Youll lead their Helpdesk, Field Engineers, Projects and Technical Specialists, ensuring customers receive an outstanding service while helping our engineers reach their full potential. Youll balance operational leadership with technical oversight, working closely with customers, suppliers and our commercial teams to deliver high-quality solutions across Microsoft 365, Azure, Cyber Security, Cloud and Connectivity. Youll also play an important role in supporting business growth through technical pre-sales, solution design and continual service improvement. What Youll Be Doing Lead and Develop their Technical Teams • Inspire, mentor and develop a high-performing team of engineers and technical specialists., • Conduct regular one-to-ones, performance reviews and development planning., • Build a positive culture focused on accountability, collaboration and exceptional customer service., • Plan team resources and ensure the right skills are available across support and project delivery., • Identify training needs and support professional development through certifications and mentoring. Drive Service Excellence • Take ownership of day-to-day technical service delivery., • Ensure KPIs and SLAs are consistently achieved., • Act as the senior escalation point for complex technical issues., • Review operational performance and identify opportunities to improve customer satisfaction., • Lead continual service improvement initiatives across the business., • Maintain high standards of documentation, processes and technical governance. Oversee Technical Projects Youll oversee the successful delivery of a wide range of customer projects including: • Microsoft 365 migrations, • Azure and cloud transformation projects, • Cyber Security implementations, • Network infrastructure upgrades, • VoIP and Unified Communications deployments, • Connectivity installations, • Customer onboarding and technology refresh programmes Working closely with their Project Managers and Sales teams, youll ensure projects are delivered on time, within scope and to the highest technical standards. Support Business Growth Youll work alongside their Sales team to provide technical expertise throughout the customer journey by: • Attending customer meetings and technical workshops., • Supporting solution design and technical proposals., • Reviewing Statements of Work and quotations., • Identifying opportunities to improve customers IT environments., • Building trusted relationships with customers, suppliers and technology partners. Drive Operational Improvement Youll continually look for ways to improve how we work by: • Standardising technical processes., • Introducing automation where appropriate., • Maintaining technical documentation and standards., • Supporting compliance with ISO9001, ISO27001 and Cyber Essentials., • Helping shape the future direction of our technical services. About You They're looking for someone who has already built their career within a Managed Service Provider and understands what exceptional service delivery looks like. Youll be equally comfortable leading engineers, engaging with customers and making strategic operational decisions. Youll bring a positive attitude, strong leadership skills and a passion for helping both customers and colleagues succeed. Essential Experience Youll already have: • Significant experience leading technical teams within an MSP environment., • Proven experience managing Service Desk, Projects or Technical Services teams., • A strong understanding of service delivery, KPIs and SLA management., • Experience managing customer escalations and complex technical environments., • Excellent leadership and people development skills., • Strong commercial awareness and customer relationship management experience., • Experience supporting technical pre-sales and solution design., • A full UK driving licence. Essential Technical Knowledge This role requires strong practical knowledge of modern Microsoft technologies and cloud services. You should already be confident working with: • Microsoft 365, • Exchange Online, • Microsoft Teams, • SharePoint Online, • Microsoft Intune, • Microsoft Entra ID, • Azure Services, • Cloud migrations, • Modern endpoint management, • Cyber Security best practice, • Networking, switching, routing and wireless technologies, • Firewalls and security appliances, • Backup and disaster recovery, • VoIP and Unified Communications, • Broadband, leased lines and connectivity solutions Experience using PSA and RMM platforms within an MSP is also essential. Desirable Qualifications Were also interested if you hold certifications such as: • Microsoft Certifications, • ITIL Foundation, • 3CX Certification, • SonicWall, • Ubiquiti What Success Looks Like Within your first year youll have: • Built a motivated and high-performing technical team., • Improved customer satisfaction and service performance., • Reduced escalations through stronger processes and coaching., • Standardised technical documentation and operational procedures., • Introduced service improvements and automation., • Successfully delivered complex customer projects., • Become a trusted technical leader across the business. Excellent training and career development opportunities exist for the right candidate. Basic salary £45-60,000 + excellent benefits Based Worcester JBRP1_UKTJ

If you require any support in completing your application or need this document in an alternative format, please contact the recruitment team at UKI.recruitment@tcs.com or call the TCS London Office on 020 3155 2100. Please include the subject line: “Application Support Request”. Role: Lead Data Engineer – Azure Databricks & Data Operations Job Type: Permanent Location: Redditch, UK Mode of Working: Hybrid Working Hours: 40 hours per week (Full-time) Are you looking to build scalable cloud-native applications and data platforms using Azure technologies?We have an exciting opportunity for you - Lead Data Engineer – Azure Databricks & Data Operations! Careers at TCS: It Means MoreTCS is a purpose-led transformation company, built on belief. We go beyond helping businesses transform through technology, we enable them to make a meaningful difference to the people and communities they serve. Our clients include leading organisations across the UK and globally. At TCS, it means more, more opportunity to make an impact that matters through challenging projects that demand innovation, collaboration, and thought leadership. Align technology solutions with business outcomes while building expertise in modern cloud and data platforms.Contribute to transformative projects within a global financial services environment.Design secure, scalable, and resilient solutions that support critical business operations and customer trust. The RoleYou will play a key role in transforming business-critical Data & Analytics function supporting enterprise data platforms, analytics solutions and operational reporting. The role combines technical leadership, Azure Databricks expertise, stakeholder engagement and end-to-end ownership of data operations.You will lead a team of offshore data engineers, act as the primary technical interface for business stakeholders, and ensure the stability, scalability and continuous improvement of the data platform while supporting future analytics and transformation initiatives. Key ResponsibilitiesLead end-to-end operations and support for Azure-based data platforms.Manage and mentor an offshore Data Engineering team.Own operational stability, service delivery and incident management.Design, maintain and optimise data pipelines and data workflows.Support Azure Databricks environments, notebooks and data processing frameworks.Drive root cause analysis and resolution of production issues.Collaborate with business stakeholders to translate requirements into technical solutions.Establish operational runbooks, governance and support processes.Ensure data quality, performance and platform reliability.Support platform modernisation, automation and continuous improvement initiatives. Your ProfileEssential skills/knowledge/experienceStrong Azure Data Platform experience.Hands-on Azure Databricks expertise.Advanced SQL and Python development skills.Strong experience with ETL/ELT and data pipeline development.Experience supporting production data platforms and operational services.Data modelling and data architecture knowledge.Incident management, root cause analysis and troubleshooting skills.Experience leading and managing offshore delivery teams.Strong stakeholder management and business-facing communication skills.Ability to drive end-to-end ownership of data engineering services. Desirable skills/knowledge/experiencePower BI integration experience.Microsoft Fabric exposure.Azure Data Factory and Synapse experience.Retail, Commercial or Finance Analytics domain knowledge.Managed Services delivery experience.DevOps, CI/CD and automation experience.Experience supporting large-scale analytics and reporting platforms. Rewards & Benefits TCS is consistently voted as a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network.We offer health & wellness initiatives and sports events; we are the proud sponsors of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998.We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at UKI.recruitment@tcs.com if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at UKI.recruitment@tcs.com with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Next Steps: Application Process Online application: You can apply directly through LinkedIn/ by uploading your CV. In case you wish to submit your application via another format like audio/video, please, contact - UKI.recruitment@tcs.comSkill-Based discussion: This will be a level 1 interview with the project team, it can be via video or in-person. Details will be confirmed by your recruiter. Managerial discussion: This discussion will focus on behavioural aspects and person-organisation fit.HR Discussion: This will be with one of the members of the HR team and will cover your career journey, aspirations for growth, compensation and any other questions you may have. Beware of Fraudulent offersThis is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to UKI.recruitment@tcs.com to report any fraudulent activity. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.

ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £29,080.48 basic salary per year BONUS/OTE: R ealistic total earning potential of up to £32,680.48 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary of £27,936 per year An excellent monthly bonus scheme, which added to your salary would be up to £31,536 per year 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career

We are seeking an ambitious and commercially driven Sales & Marketing Executive to take ownership of the company’s marketing activity, online presence and business development initiatives. This is a varied role combining marketing, digital campaigns, lead generation, customer engagement and sales support. The successful candidate will have a strong marketing background, with the ability to create and deliver campaigns that increase brand awareness, generate new opportunities and support business growth. Working closely with senior management and sales teams, you will identify new opportunities, manage marketing activity and ensure the company’s brand, services and achievements are effectively promoted across relevant channels. Key Responsibilities Take ownership of the company’s marketing strategy and day-to-day marketing activity. Develop and deliver B2B marketing campaigns to increase brand awareness and generate leads. Create engaging marketing content including social posts, newsletters, case studies, presentations and promotional materials. Develop and maintain a consistent brand identity and tone of voice. Research market trends, competitors and industry opportunities to support growth. Plan, manage and measure marketing campaigns from concept through to delivery. Monitor campaign performance, website activity and lead generation results. Coordinate external marketing support, designers, agencies and suppliers where required. Identify and develop new business opportunities through marketing campaigns, networking and proactive outreach. Research potential customers and markets to support business growth. Generate, qualify and follow up leads through to sales opportunities. Build strong relationships with customers, prospects and internal teams. Attend industry events, exhibitions and networking opportunities to promote the business. Work with operational teams to identify projects, achievements and opportunities that can be promoted. Provide recommendations and ideas to improve marketing performance and commercial growth. Skills & Experience Proven experience within a marketing role, ideally within a B2B or commercial environment. Experience managing company websites and online platforms. Strong written and verbal communication skills. Experience within logistics, transport, events, entertainment or another fast-paced commercial sector. Commercial mindset with the ability to link marketing activity to business results. Experience generating leads and supporting business development. Confident engaging with customers, prospects and senior stakeholders. Strong organisational skills with the ability to manage multiple priorities. Creative, proactive and confident developing new ideas. Good analytical skills with the ability to review campaign performance. Desirable Experience Personal Attributes Commercially focused with a drive to deliver results. Creative and proactive with a hands-on approach. Confident representing the company externally. Strong relationship builder with excellent communication skills. Organised, adaptable and able to work independently. Working Hours - Monday to Friday, 8:00am – 6:00pm Salary - £40,000 – £45,000 per annum, depending on experience

Job Title: Store Manager Location: Bromsgrove Salary: £52,910 - £69,000 per annum Contract: Permanent | Full-Time Ready to lead from the front and take full ownership of a high-performing retail store? We’re looking for an ambitious and commercially driven Store Manager to join one of the UK’s fastest-growing retail businesses. With new stores opening across the country and clear pathways for progression, this is a rare opportunity to join a business that rewards performance and invests heavily in its leaders. If you thrive in fast-paced environments, love developing high-performing teams and are motivated by delivering exceptional results, this could be your next big move. The Role As Store Manager, you will have full accountability for driving store performance, leading your team and delivering an outstanding customer experience. You’ll take ownership of operations, compliance, commercial performance and team development. Key Responsibilities Lead, inspire and develop a high-performing store team Take full ownership of store KPIs, sales and profitability Ensure operational excellence and strict compliance standards Drive exceptional customer service and seamless in-store experience Oversee stock control, availability and operational efficiency Recruit, coach and conduct performance reviews to unlock team potential Deliver a clear and effective operational strategyAbout You Experienced Store Manager, Assistant Manager or senior leader within retail or hospitality Commercially focused with a strong track record of delivering results A natural leader who motivates, develops and empowers teams Highly organised with excellent attention to detail Proactive and solution-focused Flexible to travel within a 45-minute radius to support nearby storesWhat’s in It for You? £52,910 - £69,000 salary package Guaranteed annual salary increase Clear, structured progression opportunities Private medical insurance Discounted health cash plan Comprehensive wellbeing support The opportunity to join one of the highest-paying businesses in the sectorThis is an exceptional opportunity to take the reins of a high-volume store within a business experiencing sustained growth across the UK. If you're ready for your next leadership challenge, apply today for immediate consideration. About us: This Store Manager role is handled by McCarthy Recruitment, an award-winning multi-sector recruiter. We are committed to unlocking your full potential and finding your perfect role. Start your journey today. Apply now or find us online: Web: McCarthy Recruitment LinkedIn: McCarthy Recruitment Facebook: McCarthyRecruitment Instagram: McCarthyrecruitmentThe Legal Bit: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at privacy. If you wish to exercise your right to access, erase or restrict the processing of your data please contact us at the office and we will respond to your query

Job Overview We are seeking a dedicated Operations Support Administrator to join our Client's dynamic team. In this role, you will provide essential administrative and operational assistance to ensure the smooth functioning of daily business activities. Key responsibilities Operations o Assisting Operations Managers / Supervisors in day to day support o Managing the scheduling of maintenance contracts with customers and subcontractors o Maintaining job reports on Simpro (or other system) o Assessing the job reports and matching to invoice – highlighting additional requirements from jobs o Ensuring customers receive job reports o Supporting Maintenance Supervisor with callout scheduling o Update callout sheet for purchase orders and subsequent invoicing o Remedial breakdown for PPM reports and quoting – assessing o CRM updates for remedial quotes sent o Chase remedial quotes Financial o Assisting Clerical Manager in day to day administration on Finance systems o Chase debtors o Updating bank reconciliation o Managing compilation of monthly expense reports o Spares quoting, sales orders, courier and invoicing o Support for month end and audit o Monthly invoicing and project assistance General Clerical o CRM updates for invoicing and projects o Managing product imports from quotations in the CRM system o Have a full and current working knowledge of general administration work so as to be able to support the team as required o To make outgoing calls to follow up on remedials quotations that have been issued To be successful in this role you will: o Have appropriate experience in a customer focused environment o Have already achieved GCSE grades C/4 or above in Maths and English Language (or equivalent) o Possess a positive attitude and strong work ethic o Ideally have experience of having worked as part of a team o Have experience of working with computerised systems, including data entry and calculations (Word, Excel, Outlook) o Require willingness to learn new skills including QuickBooks, producing quotes and online audit software Desirable Attributes o Excellent telephone manner o Experience with using various social media systems o Eye for detail o Multi-tasking skills o Good writing skills Benefits: o 22 days holidays plus bank holiday o Contributory pension scheme o Private healthcare o Training o Other benefits are available

2nd Line Support Engineer Location: Bromsgrove - Hybrid (3 days office / 2 days remote) Salary: Up to £40,000 + benefits Employment: Permanent Our client, a growing global software and technology organisation, is looking for a 2nd Line Support Engineer to join its technical support team. This is a great opportunity for an experienced support engineer with a strong Microsoft infrastructure background who wants to develop further across Azure, Microsoft 365, cloud infrastructure and security. You'll work in a fast-paced technical environment, supporting a global customer base while gaining exposure to modern Microsoft technologies including Azure Virtual Desktop, Microsoft Sentinel, Defender and Privileged Identity Management. What you'll do Provide 2nd Line support across incidents and service requests, troubleshooting through to resolution. Support technologies including Windows Server, Active Directory, Entra ID, Group Policy, Microsoft 365, Intune and Azure Virtual Desktop. Monitor Azure IaaS, PaaS and SaaS environments, Microsoft 365 services and network connectivity. Investigate and resolve security alerts relating to user accounts, suspicious activity, antivirus and endpoint detection. Review, install and test application and security updates, using automation where appropriate. Support Azure resources including virtual machines, vNets and Storage Accounts. Assist with customer migrations and the implementation of new technical solutions. Maintain clear communication with customers and internal technical teams throughout incidents and projects. You'll work closely with customers, Service Desk colleagues and wider technical teams to maintain the availability, performance and security of customer environments. What we're looking for We're looking for someone with a solid background in Microsoft infrastructure and ideally previous experience working at 2nd Line level. You should have experience across: Windows Server, including Active Directory and Group Policy. Microsoft 365 administration, including Exchange Online, Teams, OneDrive and SharePoint. Entra ID, including hybrid environments. Microsoft Azure, ideally including VMs, vNets, Storage Accounts and Azure Virtual Desktop. TCP/IP networking, VPNs and general network troubleshooting. Remote Desktop Services, file and print services. IT security principles including antivirus, email/web filtering and RBAC. PowerShell scripting, with Bash, Python or other scripting experience beneficial. Previous experience within an MSP or Service Desk environment would be particularly valuable. Microsoft Azure and Microsoft 365 certifications are also highly desirable. About you You'll be a strong problem solver who is comfortable taking ownership of technical issues and working directly with customers. You'll communicate clearly, manage competing priorities effectively and have a genuine interest in developing your knowledge across cloud computing, cybersecurity and Microsoft technologies. Curiosity around AI and emerging technologies, alongside a willingness to learn and adapt as technology evolves, will also be valued. Why join? Build your expertise across Azure, Microsoft 365 and cloud security. Work with modern Microsoft technologies including Sentinel, Defender and Azure Virtual Desktop. Support a varied, international customer base. Join a growing technology business with opportunities to develop your skills and pursue relevant certifications. Hybrid working with two days per week from home. If you're an experienced 2nd Line Support Engineer looking to move deeper into Azure, cloud and security technologies, apply now to find out more

We are looking for a creative and commercially minded Customer Service & Marketing Associate to support customer relationships, digital marketing activity and sales administration. This is a varied role combining customer service, content creation, digital marketing, social media management and sales support. The successful candidate will have a strong background in customer-facing or sales administration roles, alongside proven digital creation skills and a passion for developing engaging content. The ideal candidate will be confident creating professional digital content, managing social media channels and supporting marketing campaigns, while also providing excellent customer service, managing enquiries and assisting the sales team with day-to-day administration. A qualification in Graphic Design, Digital Marketing, Content Creation, Communications or a related discipline is essential, alongside strong experience within customer service, sales support or account administration. Key Responsibilities Customer Service & Sales Support Act as a key point of contact for customer enquiries and day-to-day account support. Provide excellent customer service through telephone, email and digital communication channels. Build strong relationships with customers and support customer retention. Manage customer updates, enquiries, quotations and follow-up activity. Prepare quotations, reports, presentations and customer communications. Maintain accurate CRM records, customer details and sales activity. Assist with sales enquiries and identify opportunities for additional services. Digital Marketing & Content Creation Create engaging digital content to support brand awareness and customer engagement. Manage and develop content across LinkedIn, Instagram, Facebook and other relevant platforms. Produce professional social media posts, newsletters, case studies, presentations and marketing materials. Create and edit digital assets including graphics, images, videos and promotional content. Capture and showcase company projects, successes and customer stories. Support website content updates and ensure information remains accurate. Monitor social media performance, engagement and audience growth. Research industry trends and identify opportunities for new content. Brand & Marketing Support Help develop a consistent brand identity and professional online presence. Work with internal teams to gather information, images and content for marketing activity. Ensure all content reflects company values, brand guidelines and confidentiality requirements. Provide creative ideas to improve engagement and strengthen the company’s market presence. Skills & Experience Essential Qualification in Graphic Design, Digital Content Creation, Marketing, Communications or a related discipline. Previous experience within a customer service, sales administration, account support or similar commercial role. Proven experience creating digital content for business audiences. Strong understanding of social media platforms including LinkedIn, Instagram and Facebook. Experience creating engaging written and visual content. Experience within transport, logistics, events, entertainment or another fast-paced industry. Experience using Canva, Adobe Creative Suite or similar design software. Personal Attributes The successful candidate will be: Creative with a strong eye for design and presentation. Customer focused with excellent relationship-building skills. Commercially aware with an interest in supporting business growth. Professional, adaptable and enthusiastic about developing the company brand. Working Hours- Monday to Friday, 8:00am – 6:00pm Salary- £30,000 – £36,000 per annum, depending on experience

Support Worker (Learn Dis) REF: HSCP/. Inverclyde Council offers a wide range of benefits to employees including flexible working opportunities, attractive pe

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SupporterEngagement: Greet andassistsupporters dropping off donations with awelcoming andcourteous service. Our passionate staff and volunteers make sure our care is personalised to each patients needs and supports their loved ones too. As a registered charity, we raise vital funds through our dedic

Support people to stay independent in their own homes. Eager to learn (with our full training and support).

Support people to stay independent in their own homes. Eager to learn (with our full training and support).

Benefit from free training, free uniform, and easy-to-use online timesheets, referral scheme.

Benefit from free training, free uniform, and easy-to-use online timesheets, referral scheme.

As a Residential Support Worker, youll give vulnerable children and young people the safety, consistency and support they need to start moving forward. If youre ready to use your frontline experience, resilience and judgement in a career where your actions can genuinely change a young persons future

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Our client is currently recruting experienced warehouse operartives to join their busy operation in Taunton.Monday to Friday) Dutes include loading / unloading.Stacking goods on to pallets along with general warehouse duties.There will be some heavy lifting involved and the goods can weigh upto 20kg

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What is the job?Were looking for caring and reliable Casual Residential Support Workers to join our team, supporting children and young people in a safe and welcoming home. In this role, you will:Support young people with their daily routines</li&g

Supporting control of consignment stocks/Vendor Managed inventory. Providing excellent customer service.