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  • Supervisor
    Supervisor
    hace 9 días
    Jornada completa
    Richmond

    Location: Kew Village Start Date: Immediately Salary: Competitive, hourly rate plus service charge About Us A fresh culinary chapter is beginning in the heart of Kew. We are an ambitious new opening centred around a vibrant brunch service by day and a sophisticated small plates menu by night. Our mission is to blend artisanal ingredients with creative flair in a high-energy, beautiful space. We are building our founding front-of-house team from the ground up, and we know that exceptional service and strong leadership are central to everything we do. The Role: Front of House Supervisor We are looking for an experienced, hands-on Front of House Supervisor to help lead our founding team, covering both waitering and bartending duties while overseeing the smooth running of service. From guiding guests through a relaxed brunch service to crafting imaginative cocktails and elevating an evening of sophisticated small plates, you will set the standard for the floor, support and develop the team around you, and be central to shaping our guests' experience from the moment they arrive. You will work in a supportive, fast-paced environment where your leadership is valued and your personality can shine. Key Responsibilities: Team Leadership: Lead the floor and bar team during service, delegating sections, managing breaks, and stepping in to support wherever needed to keep service running smoothly. Service and Cocktail Excellence: Deliver and oversee food and drink service to an exacting standard, including preparing and serving a full range of cocktails, classic and original, while maintaining warmth, attentiveness, and consistency across every table and every service. Floor and Bar Management: Oversee the organisation and stocking of your section and the bar station throughout each shift, including proactive table resets, restocking, mise en place ahead of peak periods, and spot-checking standards across the team. Guest Hospitality: Greet guests warmly, guide them through our food and drinks menus, make confident recommendations, and resolve any guest concerns swiftly and professionally. Workflow and Speed: Maintain a fast, efficient service rhythm during busy brunch and evening periods without compromising on care, accuracy, drink quality, or presentation, adjusting staffing and flow as needed. Training and Development: Support the onboarding and ongoing training of new team members, sharing product knowledge, cocktail technique, and service standards. Hygiene and Compliance: Ensure daily and weekly front-of-house and bar cleaning protocols are followed, and take responsibility for compliance with food safety, licensing, and responsible service of alcohol regulations across the shift. Team Collaboration: Act as the key link between the bar, floor, and kitchen teams, ensuring food and drinks are delivered together smoothly and any issues are communicated quickly. Requirements Proven experience in a supervisory or senior FOH role within a fast-paced restaurant, cocktail bar, premium dining venue, or similar hospitality environment, ideally with skills across both table service and bartending. Strong technical skills across table service, order taking, and guest management, along with confidence in spirits, wine, and cocktail preparation, including shaking, stirring, and building drinks to a high standard. Experience training, motivating, and managing a small team during live service. Knowledge of food and wine pairing, classic cocktails, and genuine enthusiasm for developing the menu and mentoring the team on original serves. A warm, engaging personality with a natural passion for guest experience and community, and the confidence to lead by example. Reliable, punctual, and energised by a buzzing, high-tempo service environment. Local to Kew or the surrounding Richmond areas is highly preferred. Why Join Us? Growth and Progression: Be part of a brand-new launch from day one, in a leadership role with real influence over how the team and venue develop. We value talent and actively prioritise internal promotion as our hospitality group grows. Premium Environment: Work with top-tier equipment, quality spirits, and artisanal products in a beautifully designed, modern space. Culture and Rewards: Competitive hourly pay, a fair share of the service charge, and a genuine focus on building a sustainable, respectful, and friendly team culture.

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  • Count Manager / Supervisor - Morden & Alperton
    Count Manager / Supervisor - Morden & Alperton
    hace 1 mes
    £13–£14.35 por hora
    Jornada completa
    Morden

    Due to continued strong business growth, RGIS is excited to be recruiting additional Count Managers in the Merton and Brent areas. We are looking for ambitious and motivated candidates with excellent people management skills who will be responsible for leading teams of up to 45 people to deliver stocktakes for our retail customers. As a Count Manager for RGIS, you will share our passion for delivering outstanding service to our customers and ensuring the accuracy and integrity of the data we deliver to them. Our dedicated Count Manager training program will give you all the knowledge you need to operate the RGIS systems and will empower you to manage our teams of fantastic people to achieve these goals. Due to the nature of retail stocktaking, this role primarily operates Sunday to Thursday and involves early morning, late evening and night shifts. Flexibility is essential and schedules are released three weeks in advance, providing you with visibility and planning. Talent always shines through at RGIS and we have an incredible record of internal development and staff promotion. If you think you have what it takes to be the next success story for us then please apply. Requirements: · Previous experience in a supervisory or management role · A flexible approach to working including the ability to work shifts at a variety of times and locations · Full UK driving licence and access to own vehicle · Good general IT skills · Excellent communication skills · Excellent interpersonal skills with the ability to deal with internal and external stakeholders including senior managers Benefits · £13.35 Starting Rate during initial training, with further pay increase on completion of training program · Paid Annual Leave of up to 28 days per year · Paid driving time and generous mileage payments for using own vehicle · Performance based bonus scheme · Pension Scheme · Guaranteed weekly hours contracts available RGIS is an Equal Opportunities Employer

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  • Supervisor / Assistant Manager
    Supervisor / Assistant Manager
    hace 2 meses
    £18–£19 por hora
    Jornada completa
    Earlsfield, Wandsworth

    We’re looking for a positive, energetic and hands-on Supervisor / Assistant Manager to join our team at Roxie Earlsfield. This is a fantastic opportunity for someone with restaurant experience who is ready to take the next step in their hospitality career and become part of a small, supportive management team. What we offer: • Around 30–35 hours per week, • A great work-life balance, • Closed on Mondays, • Evening shifts Tuesday–Saturday, • Sundays open all day from 12pm, • A friendly, supportive team, • Full training and development, • Genuine opportunities to grow within the company The role: As part of our management team, you’ll spend most of your time on the floor looking after guests and supporting the team. You’ll also learn the management side of the business, including: • Running shifts and leading service, • Managing reservations and guest enquiries, • Training and supporting team members, • Stocktakes and ordering, • Daily reporting and administrative tasks, • Delivering excellent customer service and helping drive sales What we’re looking for: • Previous restaurant experience (supervisory experience preferred), • A positive attitude and strong work ethic, • Someone confident dealing with customers, • A natural leader and team player, • Availability on Fridays, Saturdays and Sundays If you love hospitality, enjoy working with people and want to develop your management skills, we’d love to hear from you. Apply now and join the Roxie team.

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