People and Operations Manager (12 month FTC)
2 days ago
Guildford
Our client is a highly successful London-based technology company that who have built a collaborative and high-performing culture that supports both employee development and business growth. They are currently looking for an experienced People & Operations Manager on a 12 month FTC to play a key role in supporting their people, culture, compliance, and day-to-day business operations. This is a pivotal position that will ensure the organisation continues to provide an outstanding employee experience while maintaining operational excellence across the business. About the Role As People & Operations Manager, you will take ownership of the company's people function while overseeing key operational, compliance, and office management activities. Working closely with senior leadership, you will act as a trusted advisor on all people-related matters, ensuring employees are supported throughout their lifecycle while helping to maintain a positive, productive, and compliant working environment. This is a broad and varied role that combines HR leadership, operational management, governance, and business support. Responsibilities • Lead and manage all aspects of the employee lifecycle, including recruitment, onboarding, probation reviews, employee relations, performance management, and offboarding., • Develop, review, and maintain HR policies, procedures, and employee documentation., • Act as the primary point of contact for employee relations matters and HR escalations., • Support managers with performance, wellbeing, engagement, and development initiatives., • Coordinate payroll administration and ensure all people-related records are accurate and up to date., • Manage HR systems and maintain compliance with employment legislation and internal processes., • Oversee company policies relating to HR, Health & Safety, Anti-Bribery, Modern Slavery, and other governance requirements., • Support legal and compliance matters, including employment-related queries and external advisory relationships., • Coordinate ISO compliance activities, audits, documentation, and ongoing process improvements., • Manage office operations, facilities, suppliers, and workplace logistics, acting as the main point of contact., • Produce regular people and operational reports for senior leadership., • Monitor key people metrics including absence, annual leave, employee turnover, and engagement., • Drive continuous improvement initiatives across HR, operations, and internal processes., • Act as a trusted link between employees and the leadership team. About You We're looking for a proactive and commercially minded HR professional who enjoys balancing people-focused initiatives with hands-on operational responsibilities. Comfortable working independently, you bring a practical approach to problem-solving, strong attention to detail, and the confidence to advise senior stakeholders. You'll be someone who thrives in a fast-paced environment, enjoys building positive relationships across a business, and who is passionate about creating a workplace where people and processes can perform at their best. Requirements • At least four years' experience in a People, HR, or People Operations leadership role., • Strong understanding of UK employment legislation and HR best practice., • Experience managing employee relations, performance management, and people development processes., • Knowledge of payroll administration and HR systems., • Experience supporting compliance frameworks, policies, and governance activities., • Exposure to ISO standards, audit preparation, or accreditation frameworks would be beneficial., • Experience managing office operations, facilities, or business support functions., • Excellent communication and stakeholder management skills., • Ability to work autonomously and manage multiple priorities effectively., • Strong organisational skills and exceptional attention to detail., • Positive, adaptable, and solutions-focused approach., • A genuine passion for creating an engaged and high-performing workplace culture. The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ