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Product Support SpecialistLocation: GarminHounsdown Business Park, Liberty House, Bulls Copse Rd, Totton, Southampton SO40 9LRHours: 40 hours per week, Monday to Friday, 08:30 -17:30Salary: £28,700 per annum, increasing after probationPlus Excellent BenefitsDo you like electronics and smart devices? or do you have a passion for sport and activities? If so, then joining Garmin's Product Support team could be the role for you.We provide outstanding training so that you become one of our Product Experts. With classroom based training to begin with, you will then progress to the main floor to join your team where the training and progression continues throughout your career at Garmin.Purpose of the jobThis role exists within a busy call centre environment providing technical advice, where you will be responsible for answering telephone, email and live chat enquiries from Garmin Europe consumers.You will also be responsible for providing excellent quality advice in order to meet daily personal and team performance targets.Key Duties & ResponsibilitiesRespond to customer calls, emails and live chat in a timely manner within the required performance targets of the department.Investigate customers problems, providing quality, accurate and factual replies; escalating customer queries as required.Continually improve knowledge of the technologies developed by Garmin within the associates area of specialisation.Identify growing problems and bring these to the attention of a Team Manager or Second Level Technical Support.Provide the Marketing department with support during the organisation and execution of shows as required.Education & ExperienceGood Written and Verbal CommunicationCompetent with PC'sBenefits 21 days holiday (increases with service) plus Bank holidaysAdditional leave for Birthday and employment anniversaryPension SchemeAssociate Share Purchase SchemeDiscount on Garmin ProductsDigital GPPrivate Medical after 1 year serviceCash Plan scheme for Dental, Optical and more (After Probation)Social EventsSubsidised canteenPlus more benefitsTPBN1_UKTJ

Join Mayfair Homecare - Make a Real Difference Every Day!At Mayfair Homecare, we believe everyone deserves to live a healthy, safe, and happy life in their own home. Our team celebrates equality, diversity, and inclusion, creating a supportive environment for all. We recruit caring individuals with the right values - kindness, loyalty, and passion for making a difference. Could this be you?Your Role:Support clients with personal care, medication, and daily living tasksTravel between client homesBuild meaningful relationships and promote wellbeingKeep accurate care recordsBe part of a team that celebrates, equality, diversity and is committed to creating a supportive and inclusive environment for all.What We Offer:Free induction training and paid shadowingCareer development and Health & Social Care qualificationsFlexible working hours and enhanced bank holiday payWeekly mileage reimbursementsAccess to perks: WeCare App (24/7 GP & wellbeing), Blue Light Card reimbursement, Hastee App for early wage accessMOT contribution and winter vehicle packRefer-a-Friend bonus schemePaid holidays and uniform providedOur Southampton Branch provides services in all of Southampton and surrounding areas.We have part time, full time, evening only and weekend only positions available.Holding a UK drivers license and having use of your own vehicle is preferred but not essential.Apply Today:Take the next step with a team who cares with you and for you! For a friendly chat, or to book an interview at a time convenient for you, click apply or call 02380 227775TPBN1_UKTJ

HGV Class 1 Driver, Southampton | Days | £20.26ph - £30.39ph (PAYE)Premium Rates - Regular Work - Full & Part TimeThe Important BitsBasic rate of £20.26phOvertime rate of £25.33ph (after 8 hours)Premium bonus rate of £30.39ph for a sixth shift (in one working week)Shifts typically range 9-12 hours (dependent on run etc)Minimum 8 hours' pay per shiftTrunking across the client hub networkModern Class 1 fleetNo handballMonday-Friday with weekend work availableFull-time & part-time opportunitiesSpecialist wagon & drag training availableProfessional Drivers Deserve Professional Opportunities.That's exactly what we've built.TLP Recruitment is recruiting professional HGV Class 1 (C+E) Drivers to join one of the world's largest and most respected parcel and logistics networks.For almost a decade, we've worked alongside this nationally recognised logistics operation, supplying professional drivers to help keep one of the UK's busiest transport networks moving every single day.This isn't simply another agency booking, it's an opportunity to join a well-established operation where our Drivers work week after week, supported by experienced transport teams, excellent planning and premium rates of pay.Whether you're looking for full-time work or a few shifts around your lifestyle, we'd love to hear from you.The RoleYou'll be carrying out Class 1 driving across a nationwide distribution network, transporting freight safely and efficiently between logistics hubs.Working with modern tractor units and box trailers, you'll become part of a professional transport operation that values safety, reliability and teamwork.What You Can ExpectModern Class 1 fleetStraightforward driving workNo handballNo customer deliveriesVarious shift start timesMonday-Friday work with additional weekend shifts availableProfessional and supportive Transport teamMost shifts typically last between 9 and 12 hours, providing excellent weekly earning potential while still giving you the reassurance of a minimum of 8 hours' pay on every shift.As you become established, you'll also have the opportunity to receive training on specialist wagon & drag combinations, allowing you to broaden your skills and increase your versatility across the wider operation.About the OperationYou'll be joining one of the world's largest parcel and logistics networks.Every day, millions of parcels move through its extensive transport network, connecting businesses and communities across the UK and more than 200 countries and territories worldwide.Its reputation has been built on operational excellence, investment in technology, industry-leading safety standards and an unwavering commitment to service.Behind that success is a professional driving team, and we're proud that TLP Recruitment has been a trusted partner in supporting that operation for almost a decade.Why Our Drivers Stay On This ContractDrivers tell us they enjoy working here because it offers something that's becoming increasingly difficult to find...Consistency .Rather than constantly moving between different contracts, you'll have the opportunity to work within the same operation week after week, getting to know the routes, transport teams and people you work alongside.Combined with premium rates of pay, straightforward trunking routes and a supportive transport team, it's a contract many drivers choose to stay on long-term.Why Drivers Choose TLP RecruitmentChoosing the right recruitment partner is just as important as choosing the right driving job.At TLP, driving & logistics recruitment isn't just something we do, we live and breathe it with passion. We've spent years building trusted relationships with both drivers and some of the UK's leading transport operators, helping thousands of professional drivers find work that suits their experience, lifestyle and career goals.When you join TLP Recruitment, you'll benefit from:24-hour, 365-day telephone supportDedicated driving consultants who get to know you personallyOver 30 years of combined transport & logistics recruitment expertiseWeekly payMonthly payroll option availableChoice of holiday accrual or having holiday pay paid with your wagesAccurate and fully compliant payroll you can trustDriver uniform providedEmployee portal for payslips and payroll informationAccess to an Online GP, Retail discounts, wellbeing benefits and employee perks (ask us for more details)Regional offices where you can meet your consultant face-to-faceWe're committed to building long-term relationships with professional Drivers. You're never just another number on our system, we're here to support you throughout your driving career.What You'll NeedHGV Class 1 (Category C+E) LicenceValid Driver CPCDigital Tachograph CardProfessional attitudeCommitment to safe and compliant drivingAround six months' commercial Class 1 experience is preferred, however we're also keen to hear from newly qualified drivers who are looking to develop their skills within a supportive and professional operation.Driver AssessmentBefore starting, you'll complete a simple driving assessment consisting of:Practical yard assessmentShort on-road driving assessmentOnce successfully signed off you'll be ready to go!Apply TodayIf you're looking for excellent rates of pay, regular weekly work and the opportunity to become part of one of the UK's leading logistics operations, we'd love to hear from you.Apply today and one of our dedicated team will be in touch to arrange your driving assessment.Not Quite the Right Role?If this particular position isn't exactly what you're looking for, we'd still encourage you to apply. TLP works with a wide range of transport businesses across the South, recruiting for Class 1, Class 2, 7.5T, van and specialist driving opportunities, both temporary and permanent.A friendly chat with one of our consultants could help match you with another role that's better suited to your preferred work, shift pattern or career goals.TLP Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this position, your details will be submitted to TLP Recruitment and you accept our Privacy PolicyTPBN1_UKTJ

About the roleAs a Field Sales Advisor, youll represent Virgin Media O2 out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to everyday life. This is a face-to-face, target-driven role where resilience, confidence and motivation are key. The starting salary is £26,228 + uncapped commission, with some top earners making £50k£70k.Day to day, youll:Work independently in your allocated patch, speaking with customers door to door Build rapport quickly and confidently with a wide range of people Understand customer needs and recommend the right broadband, mobile and TV entertainment packages Clearly explain pricing, deals and benefits Manage your own workload from first conversation through to close Take ownership of your results, targets and earning potentialYoull be supported from day one. Youll start with a two-week, full-time induction (MondayFriday, 9am5pm), covering product knowledge, systems and sales skills. Ongoing coaching and peer support will continue once youre out in the field."The training was very good, and the trainer was excellent in supporting us and delivering as much information as possible within the two-week period. I also absorbed a great deal once out in the field. I have now learned the products and services we offer, along with their pricing, which is vital. I can speak confidently with customers and position the offerings effectively, leading to successful sales." Jack Caird, Field Sales AdvisorOur ways of working This is a full-time, field-based role working 37.5 hours per week, typically between 12pm and 8pm. Teams are aligned to home postcode, so youll need to live within the designated catchment area. Shift patterns and expectations will be discussed during the recruitment process.Accessible, inclusive and equitable for all Virgin Media O2 is an equal opportunities employer and we work hard to remove bias and barriers. We want everyone who joins us and everyone thinking about joining us to feel seen, heard and supported.When you work with us, youll have access to our award-winning employee network groups that champion allyship, connection and inclusion across the business.Who we are At Virgin Media O2, we connect millions of people across the UK through broadband, mobile, TV and entertainment. Our field sales teams play a key role in bringing these services directly to customers, helping them choose solutions that suit their homes and lifestyles.Were proud to be named one of the Financial Times Top 500 Best Employers for 2026 .The must haves To be successful in this role, youll bring:A full UK driving licence Confidence starting conversations and working face to face with customers Resilience, motivation and comfort working towards targets Flexibility to work afternoon and evening shifts A positive, self-driven approach to workThe other stuff we are looking for Previous experience in sales or a target-driven environment is beneficial. That said, mindset matters most. If youre confident, motivated to earn, resilient, comfortable working independently and keen to build your sales capability through training and support, this role offers strong earning potential and progression.What's in it for you Our benefits include Bupa healthcare, wellbeing support, life cover, a pension and generous holiday plus your birthday off.Youll also have access to:Discounts on broadband, TV and mobile Cycle2Work schemes Dental insurance and neurodiversity assessments The Virgin Family platform and O2 PriorityNext steps If this sounds like a place where you could belong, wed love to hear from you.The next steps are:Complete our quick online application and video assessment.If successful, chat with one of our friendly recruiters to learn more.Attend a video interview with an assessor to see if we're a great match.TPBN1_UKTJ

HGV Class 1 Driver, Southampton | Nights | £21.73ph-£30.39ph (PAYE)Premium Rates - Regular Work - Full & Part TimeThe Important BitsBasic rate of £21.73phOvertime rate of £25.33ph (after 8 hours)Premium bonus rate of £30.39ph for a sixth shift (in one working week)Shifts typically range 9-12 hours (dependent on run etc)Minimum 8 hours' pay per shiftTrunking across the client hub networkModern Class 1 fleetNo handballMonday-Friday with weekend work availableFull-time & part-time opportunitiesSpecialist wagon & drag training availableProfessional Drivers Deserve Professional Opportunities.That's exactly what we've built.TLP Recruitment is recruiting professional HGV Class 1 (C+E) Drivers to join one of the world's largest and most respected parcel and logistics networks.For almost a decade, we've worked alongside this nationally recognised logistics operation, supplying professional drivers to help keep one of the UK's busiest transport networks moving every single day.This isn't simply another agency booking, it's an opportunity to join a well-established operation where our Drivers work week after week, supported by experienced transport teams, excellent planning and premium rates of pay.Whether you're looking for full-time work or a few shifts around your lifestyle, we'd love to hear from you.The RoleYou'll be carrying out Class 1 driving across a nationwide distribution network, transporting freight safely and efficiently between logistics hubs.Working with modern tractor units and box trailers, you'll become part of a professional transport operation that values safety, reliability and teamwork.What You Can ExpectModern Class 1 fleetStraightforward driving workNo handballNo customer deliveriesVarious shift start timesMonday-Friday work with additional weekend shifts availableProfessional and supportive Transport teamMost shifts typically last between 9 and 12 hours, providing excellent weekly earning potential while still giving you the reassurance of a minimum of 8 hours' pay on every shift.As you become established, you'll also have the opportunity to receive training on specialist wagon & drag combinations, allowing you to broaden your skills and increase your versatility across the wider operation.About the OperationYou'll be joining one of the world's largest parcel and logistics networks.Every day, millions of parcels move through its extensive transport network, connecting businesses and communities across the UK and more than 200 countries and territories worldwide.Its reputation has been built on operational excellence, investment in technology, industry-leading safety standards and an unwavering commitment to service.Behind that success is a professional driving team, and we're proud that TLP Recruitment has been a trusted partner in supporting that operation for almost a decade.Why Our Drivers Stay On This ContractDrivers tell us they enjoy working here because it offers something that's becoming increasingly difficult to find...Consistency .Rather than constantly moving between different contracts, you'll have the opportunity to work within the same operation week after week, getting to know the routes, transport teams and people you work alongside.Combined with premium rates of pay, straightforward trunking routes and a supportive transport team, it's a contract many drivers choose to stay on long-term.Why Drivers Choose TLP RecruitmentChoosing the right recruitment partner is just as important as choosing the right driving job.At TLP, driving & logistics recruitment isn't just something we do, we live and breathe it with passion. We've spent years building trusted relationships with both drivers and some of the UK's leading transport operators, helping thousands of professional drivers find work that suits their experience, lifestyle and career goals.When you join TLP Recruitment, you'll benefit from:24-hour, 365-day telephone supportDedicated driving consultants who get to know you personallyOver 30 years of combined transport & logistics recruitment expertiseWeekly payMonthly payroll option availableChoice of holiday accrual or having holiday pay paid with your wagesAccurate and fully compliant payroll you can trustDriver uniform providedEmployee portal for payslips and payroll informationAccess to an Online GP, Retail discounts, wellbeing benefits and employee perks (ask us for more details)Regional offices where you can meet your consultant face-to-faceWe're committed to building long-term relationships with professional Drivers. You're never just another number on our system, we're here to support you throughout your driving career.What You'll NeedHGV Class 1 (Category C+E) LicenceValid Driver CPCDigital Tachograph CardProfessional attitudeCommitment to safe and compliant drivingAround six months' commercial Class 1 experience is preferred, however, we're also keen to hear from newly qualified drivers who are looking to develop their skills within a supportive and professional operation.Driver AssessmentBefore starting, you'll complete a simple driving assessment consisting of:Practical yard assessmentShort on-road driving assessmentOnce successfully signed off you'll be ready to go!Apply TodayIf you're looking for excellent rates of pay, regular weekly work and the opportunity to become part of one of the UK's leading logistics operations, we'd love to hear from you.Apply today and one of our dedicated team will be in touch to arrange your driving assessment.Not Quite the Right Role?If this particular position isn't exactly what you're looking for, we'd still encourage you to apply. TLP works with a wide range of transport businesses across the South, recruiting for Class 1, Class 2, 7.5T, van and specialist driving opportunities, both temporary and permanent.A friendly chat with one of our consultants could help match you with another role that's better suited to your preferred work, shift pattern or career goals.TLP Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this position, your details will be submitted to TLP Recruitment and you accept our Privacy Policy,TPBN1_UKTJ

Our client is an iconic British brand, and they have been relocating families and businesses locally and across the world for over 400 years. They are seeking a dedicated and enthusiastic individual to join their Move Manager Team, with a passion for customer service and a desire to exceed our clients’ expectations. The Successful candidate will be the first point of contact for our customers and will inspire confidence in our brand with excellent communication and problem-solving skills. YOUR RESPONSIBILITIES: · Respond to customer enquiries via phone, email and live chat in a timely and professional manner · Be available and own responsibility for your customer’s experience throughout their moving journey · Provide accurate information about products and services addressing customer’s needs and concerns · Maximise revenue through upselling optional extra products and services · Always maintain excellent customer service and communication standards, whilst working to KPI’s ensuring targets are met · Ability to problem solve to achieve a positive customer outcome · Collaborate with team members to improve customer service processes and outcomes · Follow up with customers to ensure their issues are resolved and are satisfied with the service · Stay up to date with product knowledge, company polices and industry trends KEY AREAS OF FOCUS: · Effective management of all incoming calls and enquiries · Recording of clear and accurate information provided by customer’s · Convert a customer initial enquiry into a quotation for the customers move · Promote the company brand by encouraging customers to share their experiences on review platforms · Meeting productivity goals by being targeted on the number of moves managed each month · Effective cost control through customer interaction and excellent customer service · Methodical approach to post move satisfaction IDEAL SKILLS & EXPERIENCE: · A customer centric approach and attitude. · The ability to actively listen and show empathy and understanding at all levels · Excellent verbal and written communication skills · Ability to manage customer queries appropriately and efficiently · Be enthusiastic, self-motivated and positive in your approach. · Have excellent organisational skills with the ability to prioritise workload and multitask · Exhibits flexibility, be adaptable to change · Excellent time management, with the ability to work well under pressure · A passion for completing all tasks to the highest standard and be driven by results · Proficient IT skills – Office, Word, Excel

Package Description: Could you be the reason someone smiles? Join us as a Home Care Assistant and make a real difference while building a rewarding career in care No experience necessary Theres something truly special about helping others live with dignity and joy, especially in their own home. Whether its sharing a cup of tea and a good chat, helping with daily routinesand personal care, or being that friendly facethat brightens a clients morning; youre giving more than care youre giving connection. All you need is the compassion and the right to work in the UKand we will provide you with free fully funded training and offer outstanding career development. And the best part? You get just as much back. The gratitude, the stories, the smiles that stay with you and: • Outstanding career development with fully funded professional training and qualifications (up to QCF level 5)., • Flexible contracts to work around you, • Refer a friend scheme - earn up to £1000*, • Up to £13.40an hour and mileage paid - 32p per mile, • Blue Light care discount package, • Company pension scheme, • On demand pay About You You dont need to have previous experience or qualifications in care, whats important is you are passionate and motivated. If you want Job Satisfaction, where every day is truly different, our Care Assistant role could be the perfect opportunity for you. • No experience needed - We provide comprehensive training and, free of charge, • Good people skills and the ability to show strongempathy, with a caring andcompassionate nature, • A positive & professional team working ethos, • A minimum of 12 months on your right to work we currently cannot offer sponsorship, • Full UK driving licence, • Alternating weekends are required for this role If youve got a kind heart, a listening ear and a desire to make a clients world a little brighter, all while learning new valuable skills or continued development, wedlove to have you join our team. Become a Care Assistant, where compassion meets purpose. Message us today or click the link below to apply - your next meaningful chapter starts here. Agincare is proudly celebrating 40years of caring for communities. As a rapidly growing, family-owned care provider with more than 5,500 team members, and expanding every day, we continue to strengthen our services through recent care home developments and the launch of our new not-for-profit Childrens Services. Today, Agincare is one of the UKs largest care providers, delivering care and nursing homes, home care, extra care, supported living, and live-in care across more than 170 locations nationwide. As a signatory of the Care Leaver Covenant, we are committed to supporting care leavers by guaranteeing either an interview or an informal career conversation. We are proud to support the Armed Forces community through our alliance, offering guaranteed interviewsto service leavers and members of the military community. All of our services are regulated by the CQC and Agincare is proud to be an equal opportunities employer and encourage applications from individuals of all backgrounds and experiences.At present, we are unable to offer visa sponsorship. As care is always in high demand, we have a wide range of exciting opportunities available. If this particular role isnt the right fit for you, we encourage you to explore our other vacancies,www.agincare.com/careers JBRP1_UKTJ

Package Description: Could you be the reason someone smiles? Join us as a Home Care Assistant in New MIlton and make a real difference while building a rewarding career in care. Theres something truly special about helping others live with dignity and joy, especially in their own home.Whether its sharing a cup of tea and a good chat, helping with daily routines and personal care, or being that friendly face that brightens a clients morning, youre giving more than care youre giving connection. And the best part? You get just as much back. The gratitude, the stories, the smiles that stay with you.What we offer • Outstanding career development with fully funded professional training and qualifications (up to QCF level 5)., • Flexible contracts to work around you, • £500 welcome bonus, Refer a friend scheme - earn up to £1000*, • Up to £13.40 an hour and mileage paid - 32p per mile, • Blue Light care discount package, • Company pension scheme, • On demand payThe Role of a Home Carer:, • Supporting people with their daily routines, including household tasks and personal care, • Helping with shopping, preparing nutritious meals, and making a comforting cup of tea, • Providing companionship, a listening ear, and friendly conversation, • Helping with medicationAbout you: Above all, were looking for someone kind, compassionate, and genuinely passionate about helping others.You dont need previous care experience or qualifications; if you have the right attitude and a caring nature, we can teach you the rest. Youll bring: • A warm, caring, and compassionate approach to supporting others, • Strong people skills and the ability to build meaningful relationships, • A supportive, professional, and team-focused mindset, • A minimum of 12 months remaining on your right to work in the UK (please note we are currently unable to offer sponsorship), • A full UK driving licence required with access to your own car., • Flexibility to work alternating weekends If youve got a kind heart, a listening ear, and a desire to make a clients world a little brighterwhile learning new, valuable skills and continuing your developmentwed love you to join our team. About us For 40 years, Agincare has been proudly supporting communities across the UK. Today, with more than 5,500 team members nationwide, we are one of the countrys leading family-owned care providers, delivering high-quality care and support services across more than 170 are proud supporters of the Care Leaver Covenant and Armed Forces community, offering guaranteed interviews for eligible applicants. All our adult services are regulated by the CQC, and our children's services are regulated by Ofsted. We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds and experiences. Please note that we are currently unable to offer visa sponsorship. If this particular role isnt the right fit for you, we encourage you to explore our other vacancies, www.agincare.com/careers JBRP1_UKTJ

Handle enquiries across telephone, email, live chat and social media, providing clear and accurate support. Identify recurring issues and suggest practical improvements to processes, procedures and workflows. A varied position handling enquiries across telephone, email, live chat and social media.

Job Type: Full Time Salary: £26,624 per annum / £12.80 per hour Bonus: On-target bonus of £2,400 per annum Hours: Full-time, working on a rotating shift pattern, hybrid working once fully trained. Monday - Friday: Shifts between 8.30am - 7.00pm Saturday: Shifts between 8.30am - 5.00pm Sunday: 9.00am - 5.00pm during the Christmas peak period only Weekend working is on a rota basis, with two days off in lieu when working a weekend. We are recruiting for Customer Service Consultants to join a busy customer contact centre supporting a well-known premium retail brand. This is an excellent opportunity for someone with strong customer service and communication skills who enjoys helping people and providing a genuinely high level of service. You will communicate with customers across a variety of channels including telephone, email and live chat, assisting with everything from new orders and product enquiries through to deliveries and resolving problems with existing orders. Full training will be provided before you begin handling live customer enquiries, with ongoing support and development thereafter. The Role As a Customer Service Consultant, you will be responsible for providing friendly, professional and personalised support to customers across multiple communication channels. Your duties will include: • Handling inbound customer service calls., • Responding to customer enquiries by email and live chat., • Assisting customers with placing new orders., • Providing information and recommendations on products and services., • Resolving order, product, delivery and despatch queries., • Making outbound calls to customers when required to follow up enquiries., • Troubleshooting problems and finding appropriate solutions for customers., • Managing multiple live chat conversations whilst maintaining accuracy and service quality., • Maintaining a professional and engaging communication style across all customer interactions., • Working towards individual and team quality, service and performance targets., • Recording customer information accurately on internal systems., • Supporting colleagues and other areas of the customer service team during busy periods. The Ideal Candidate We are looking for someone who has: • Previous experience within customer service, retail, hospitality, contact centre or a similar customer-focused environment., • Excellent verbal and written communication skills., • A confident and professional telephone manner., • Strong email and live chat skills., • The ability to communicate with customers in a friendly, empathetic and helpful manner., • Good problem-solving skills and the confidence to resolve customer queries., • Excellent attention to detail., • Good IT skills, including Microsoft Word, Excel and Outlook., • The ability to work towards service levels and performance targets., • A positive, enthusiastic and customer-focused attitude., • The ability to remain organised and effective during busy periods. Previous contact centre experience would be advantageous, but candidates from other strong customer service backgrounds are also encouraged to apply. What's on Offer • £26,624 per annum / £12.80 per hour., • On-target bonus of £2,400 per annum., • Comprehensive initial training before handling live customer contacts., • Potential for hybrid working once fully trained., • Ongoing coaching, training and support., • Varied customer service role across telephone, email and live chat., • Opportunity to develop your customer service and contact centre experience., • Supportive team environment. To apply for this opportunity, please submit your latest CV and we will be in touch in due course. If you would like further information before applying, please contact Nikola, Anita or Alan for a confidential discussion. JBRP1_UKTJ

When someone needs help with their banking, the quality of the support they receive can make all the difference. As a Customer Service Advisor, you’ll be the person customers turn to for clear answers, practical solutions and reassurance, taking ownership of queries across phone and digital channels. This is a varied role where you’ll solve problems rather than simply pass them on. You’ll have the opportunity to improve the experience customers receive, contribute ideas that make processes work better and, following your initial training, benefit from hybrid working. Working hours: 37.5 hours per week, working five days across Monday to Sunday on a rotating shift pattern. Shifts rotate between 7am–3.30pm, 8.30am–5pm, 9am–5.30pm and 11.30am–8pm. You’ll complete five weeks of full-time onsite training before moving to a hybrid working model. What’s in it for you Salary of £28,000 per annum. Hybrid working following five weeks of full-time onsite training. A varied position handling enquiries across telephone, email, live chat and social media. The opportunity to take genuine ownership of queries and see issues through to resolution. The chance to contribute ideas that improve processes, workflows and the experience customers receive. A role within the banking sector where the support you provide has a direct impact on customers. Your responsibilities as Customer Service Advisor Handle enquiries across telephone, email, live chat and social media, providing clear and accurate support. Take ownership of queries and work towards effective resolutions without unnecessary delays. Manage complaints professionally, resolving issues where possible and escalating when appropriate. Identify recurring issues and suggest practical improvements to processes, procedures and workflows. Support continuous improvement activity designed to raise service standards. Work across multiple systems and communication channels while maintaining accurate information. What we’re looking for in a Customer Service Advisor Previous experience supporting customers is essential. Confident telephone-based communication skills, with experience across digital channels beneficial. Strong written and verbal communication skills. Experience handling difficult enquiries or complaints and working towards appropriate resolutions. Competent IT skills with the ability to work across multiple systems and applications; contact centre experience would be beneficial but is not essential. If you’re looking for a Customer Service Advisor position where you can solve real problems, take ownership and make a visible difference to the people you support, apply today. Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to