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Senior Technical Support Analyst / 3rd Line\n\n Brentwood Office-based (4 days per week) | Salary to £36,000 + Excellent Benefits\n Are you already the technical escalation point within your IT Support team? Do you enjoy solving complex technical issues, mentoring colleagues and driving service improvements? \n We're recruiting for a Senior Technical Support Analyst to join a growing internal IT team, acting ... \n\n \n ZIPC1_UKTJ

Are you looking to benefit from a new career in Data Analysis? \n If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst \n Demand for Data Analysts has grown 20% year on year with experienced analysts easily commanding salaries of £50k+. All business decisions rely on data to ensure correct business decisions are made and therefore the role of the data analyst in the new digital world has become essential for business owners. \n Below are current average salaries in the sector for lower-level positions and fully trained Data Analysts: \n\n • Junior Data Analyst - £30,000\n, • Data Analyst - £50,000\n, • Business Data Analyst - £67,500\n, • Data Analytics Analyst - £80,000\n, • Business Analysts - £60,000\n\n Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. \n Step 1 - CompTIA Data+ Qualification \n The first step is completing the CompTIA Data+ Qualification accredited by CompTIA. \n This professional international industry-recognised qualification teaches you the essential skills of a Data Analyst. You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. \n Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam. \n The course is provided online and comes complete with exam simulators and revision tools. \n You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam. \n This qualification will set you on a route to becoming a data analyst. \n Step 2 - Data Administration Training \n Data is extracted using various method which are normally IT driven. \n Therefore, we will provide you with access to the following additional courses to ensure you are suitably employable as a data analyst. \n\n • Microsoft excel - to expert level.\n, • Learn SQL - the programming language used for extracting data from more complex databases.\n, • Learn Python 3 - Python 3 is a simple to use programming language used by many analysts.\n, • Learn Tableau - Tableu is a tool which analysts use to build visually appealing dashboards for complex data making it easier for stakeholders to comprehend.\n\n Study time for these courses is approximately 30-60 hours and qualification is achieved through completion of the course with no exam. \n Step 3 - Business Analysis Foundation \n Business Analysts and Data Analysts often work very closely together and indeed many Data Analysts become Business Analysts and vice versa. \n Adding a Business Analyst Foundation certificate will make you much more employable and enable you to cross over into business analyst roles and hybrid roles. Business Analysis Foundation accredited by the BCS (The British Computer Society also known as the Chartered Institute of IT). \n Study time for this course is approximately 15 hours and qualification is achieved through an online BCS exam. \n Step 4 - Recruitment Support \n Now you are qualified for an entry level data analyst position our recruitment support team will now begin collaborating with you to help you secure your first a suitable role based on your new qualifications and any other experience you may have. \n We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.8 Trustscore on Trustpilot. \n Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. \n They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. \n Our money back guarantee \n If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. \n However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. \n Check our testimonials from the hundreds of candidates we have already helped. \n What Now? \n To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. \n Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Data Analyst Career aspirations.

Trainee Junior SOC Analyst – £30,000–£65,000 – Job Programme \n \n Job Guarantee \n Complete the programme and get a job, or get your course fees back. \n This is a self-funded programme that leads to employment, fees apply. \n \n Looking to start a career in Cyber Security? \n We are offering a structured pathway into Cyber Security, designed to help you enter one of the fastest-growing sectors with no prior experience. This opportunity includes training, support, and access to our specialised recruitment support for job roles across the UK. \n \n No prior experience required. \n Train online at your own pace and become job-ready in as little as a few weeks. \n \n Our programme includes: \n • Official CompTIA A+, Network+, and Security+ certifications \n • Hands-on training with real-world cyber security scenarios \n • Live labs and practical cyber security exercises \n • Professional CV and LinkedIn support \n • Interview preparation \n • Dedicated recruitment support until placed \n • Personalised 1-1 tutor support \n \n Flexible, affordable, achievable \n To make things easier, we offer flexible payment options, allowing you to spread the cost of your training over 12 months so you can get qualified without financial pressure. \n \n Salary expectations: \n • Cyber Security Analyst: £35,000 – £55,000 \n • Security Engineer / Ethical Hacker: £40,000 – £65,000 \n • Progression into senior cyber security roles with higher earning potential \n \n We support you into employment \n We focus on outcomes, not just training. ITOL Recruit has over 15 years of experience supporting candidates into roles across cyber security, IT support, and network and security-focused positions. \n From the beginning of your journey to the end, you are supported by qualified tutors, and at the end, our specialised recruitment team helps you secure your first job role. \n \n Apply now to get started

Company Description\n About FRP \n At FRP, we are a leading national business advisory firm based in the UK. With over 850 team members, including more than 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory and Restructuring Advisory. Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value. \n Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description\n The Service Desk Analyst acts as the first point of contact for all IT-related incidents and service requests within FRP Advisory. This role is critical in ensuring smooth technology operations across a fast-paced professional services environment. You will deliver timely, effective resolutions and exceptional customer service to maintain high user satisfaction and support FRP’s commitment to operational excellence. \n Location: Flexible across FRP Advisory offices (Chelmsford, Brentwood, London, and other UK sites) \n Reports To: Service Desk Manager \n Key responsibilities: \n\n • Serve as the initial contact for IT support via phone, email, or ticketing system.\n, • Log, categorize, and prioritize incidents and service requests using the ITSM platform.\n, • Diagnose and resolve technical issues related to hardware, software, and network connectivity.\n, • Escalate complex issues to second-line support or specialist teams, ensuring thorough documentation.\n, • Provide guidance and support for core business applications (e.g., Microsoft 365, collaboration tools, and FRP-specific systems).\n, • Maintain accurate records of all interactions and resolutions in line with compliance standards.\n, • Follow ITIL-aligned best practices for incident, problem, and request management.\n, • Assist in creating and maintaining knowledge base articles to support self-service and team efficiency.\n, • Ensure adherence to FRP’s security policies and regulatory requirements.\n, • Contribute to continuous improvement initiatives within the Service Desk function.\nQualifications\n Essential: \n\n • Strong customer service and communication skills, with a professional and client-focused approach.\n, • Solid understanding of Windows OS, Microsoft 365, and common business applications.\n, • Ability to troubleshoot hardware and software issues effectively.\n, • Familiarity with ITSM tools (e.g., ServiceNow, Remedy).\n\n Desirable: \n\n • ITIL Foundation certification.\n, • Previous experience in a Service Desk or IT support role within a professional services or financial environment.\n\n Key Competencies \n\n • Analytical thinking and problem-solving skills.\n, • Ability to work under pressure and manage multiple priorities in a deadline-driven environment.\n, • Collaborative team player with a proactive attitude.\n, • Strong attention to detail and documentation accuracy.\n, • Flexibility and adaptability to changing business needs.\n\n Working Hours \n Coverage between 08:00 and 18:00, with staggered shifts to ensure early and late support as required. Additional Information\n Our Values \n\n • Straightforward: We provide clear, no-nonsense advice\n, • Confident: Our guidance is backed by expertise and evidence\n, • Pragmatic: We focus on practical solutions and tangible outcomes\n, • Real: We are professional yet approachable, understanding the challenges our clients face\n\n Our Commitment to You and the Environment \n At FRP, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on the natural environment. \n We are always striving to improve in all areas – whether it’s our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. \n We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services — regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive. \n Our learning and development programmes enable us to invest in growing our employees’ careers. We aim to empower our team members to each achieve their potential. \n We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.

Senior Technical Support Analyst / 3rd Line\n Brentwood | Office-based (4 days per week) | Salary to £36,000 + Excellent Benefits \n Are you already the technical escalation point within your IT Support team? Do you enjoy solving complex technical issues, mentoring colleagues and driving service improvements? \n We're recruiting for a Senior Technical Support Analyst to join a growing internal IT team, acting as the bridge between the Service Desk and Infrastructure functions. This is a genuine senior position for someone who has already operated as a technical escalation point, combining hands-on Microsoft technologies with mentoring, change management and continuous improvement. \n The Role \n You'll provide technical leadership for complex incidents, support and coach junior analysts, and remain hands-on across Microsoft 365, Intune, Autopilot and endpoint management. Alongside BAU support, you'll contribute to projects, change initiatives, technical documentation and automation, helping improve the efficiency and capability of the wider IT team. \n You'll also play a key role in developing the team's knowledge base, documenting complex issues and solutions within Confluence to improve consistency, support future automation and strengthen long-term service delivery. \n Key Responsibilities \n\n • Act as the senior technical escalation point for complex support issues\n, • Mentor and coach Technical Support Analysts, helping to develop the wider team\n, • Take ownership of complex incidents and provide technical leadership when required\n, • Participate in Change Advisory Boards (CAB) and contribute to service improvements and change implementation\n, • Administer Microsoft 365 technologies including Exchange Online, Teams, SharePoint and Entra ID\n, • Manage Windows endpoints using Microsoft Intune and Windows Autopilot, including policies, compliance and best practice configuration\n, • Produce and maintain high-quality technical documentation and knowledge articles within Confluence\n, • Identify opportunities to automate repetitive support activities using PowerShell and modern automation tools\n, • Support the adoption of AI to improve service delivery, always ensuring appropriate human oversight\n, • Work alongside Infrastructure teams to diagnose and troubleshoot networking issues before escalation\n, • Support a combination of BAU support, project delivery and continual improvement initiatives\n\n About You \n This role is suited to someone who is already operating in a Senior Technical Support position, rather than looking for their first step into a senior role. You'll be confident taking ownership of technical challenges, influencing best practice and supporting colleagues' development. \n You'll ideally bring experience of: \n\n • Previous experience as a Senior Technical Support Analyst, Senior Service Desk Engineer or similar\n, • Acting as the technical escalation point within an IT Support function\n, • Mentoring, coaching and developing junior engineers\n, • Microsoft 365 administration in an enterprise environment\n, • Microsoft Intune and Windows Autopilot administration, including backend policy configuration and endpoint provisioning\n, • Incident Management and Change Management, including participation in Change Advisory Boards\n, • PowerShell scripting and support automation\n, • Producing clear technical documentation and maintaining knowledge bases such as Confluence\n, • Basic networking troubleshooting across DNS, DHCP, VPN, Wi-Fi and connectivity issues\n, • Working successfully within fast-paced environments where priorities regularly change\n\n You'll also have a proactive mindset and be keen to explore automation and AI to streamline repetitive tasks, improve service quality and create more time for higher-value technical work. \n Desirable \n\n • ITIL v4 certification\n, • CompTIA qualifications\n, • Microsoft certifications such as AZ-104, MCSE or MCSA\n, • Experience with Jira, Confluence or similar collaboration platforms\n\n What's On Offer \n This is an excellent opportunity to join a collaborative IT team where you'll work across both Service Desk and Infrastructure, gaining broad technical exposure while continuing to develop your career. \n The business invests heavily in its people, offering an excellent training budget, support towards professional certifications and the opportunity to shape how automation and AI are adopted across the IT function. \n A quick start sought, so please apply today for immediate CV review and August interviews. \n Kinetech is acting as a recruiter in relation to this hire. Please see our website for details on how we handle your data.

Support business-critical meetings, events and senior stakeholder needs. Service Desk, onsite and field support across Warrington and nearby locations. Provide high-touch IT support to VIP and executive users.

FindCore are thrilled to be assisting a well-established and growing business with the recruitment of an IT Support Analyst. IT Support Analyst – Fully Remote. This is an excellent opportunity to join a supportive technical team, providing remote assistance to users and helping ensure systems, sof

We also offer a host of benefits that support wellbeing including subsidised gym membership, whilst our commitment to Diversity and Inclusion sees us offer learning opportunities around D&I, mentoring programmes and the opportunity for all to participate in a number of active Employee Led Networks a

About the Role: The IT Support Analyst will provide high-quality technical support across the school, ensuring that staff and students can rely on stable and effective IT systems every day. The school combines traditional values with modern teaching methods, supported by high-quality facilities and

Inverclyde Council recognises the mutual benefits of having a flexible, effective workforce to deliver the best services to our community, whilst enabling employees to balance their personal, home and work responsibilities more effectively, with a view to achieving greater job satisfaction, motivati

As a temporary Mental Health Support Worker, you'll be providing high-quality care across a range of settings, from supporting living to mental health units and secure units providing support and care to persons with learning disabilities, mental health needs, and more complex care needs. Workwise A

As a Support worker, you will commit to Delivering care with our customers enabling them to live independently close to family and friends, supporting them with all aspects of daily living. Interaction Health and Social Care know that by looking after our Support workers, they will look after our cu

Maplewood Independent Living is looking for compassionate and reliable Care Assistants / Support Workers to join our growing team, supporting clients in their own homes across Chelmsford, Great Dunmow, Braintree, Halstead, Saffron Walden and surrounding areas. At Maplewood, we are committed to deliv

This is an exciting opportunity for an IT professional with a solid grasp of networking, device and software management, and strong troubleshooting skills to embark on an engaging career with our growing, successful company. IT Support Engineer (Security Systems). As a leading technology company in

Support children with autism and ADHD to manage routines, transitions, and sensory sensitivities. This role involves supporting children and adolescents with conditions such as. Implement behaviour support plans and positive behaviour strategies in line with care plans.

Initially for 6 months / Mostly remote, 2days per month required onsite. Leading business is looking to recruit an experienced Supply Chain Data Analyst to help drive smarter, data-led decision-making across our Supply Chain, Logistics and Commercial functions. You'll partner closely with stakeholde

Ready for a Change? From Care & Support Work to Supporting Children with Learning Difficulties Are you currently working in care or support work and feeling exhausted, undervalued, or stuck in a cycle of long shifts and constant pressure? Do you still care deeply about helping people — but

Hilton Care provides high quality person-centred support to adults with learning disabilities, some of whom may have associated disabilities such as physical disabilities, sensory impairment, and mental health needs. Our staff support people in all aspects of their daily lives so that they can choos

The demand for skilled IT Technicians is growing fast, with excellent opportunities for career progression and hands-on experience with the latest technologies. At Newto Training, our IT Support/ Technician Career Programme gives you the skills, certifications, and real-world experience you need to

He lives at home with his mum and requires support with a range of complex healthcare needs. Your role will involve helping him remain safe, comfortable, and able to enjoy everyday activities while receiving high-quality clinical care. Administration and support with medications.

Key Responsibilities Your duties will include: Leading shifts and supporting the staff team on duty Providing guidance, supervision and support to residential support workers Creating a safe, warm and structured environment for young people Supporting care plans, risk assessment

Community Complex Support Worker. We are looking for someone calm, gentle and confident who can provide consistent, reassuring support. Blue Light Card - we'll pay for it!.

Job Title: Behaviour Support Worker Location: Leeds Start Date: September Start Salary: £90 - £110 per day Are you passionate about supporting children and young people with behavioural needs to achieve their full potential? Do you have the confidence to provide personal care, manual ha

However, we strongly favour applicants with more substantial experience or those already operating at a senior level, demonstrating leadership, initiative and confidence in supporting both children and colleagues. You’ll bring energy, positivity and a genuine passion for helping children thriv

Support children with autism and ADHD to manage routines, transitions, and sensory sensitivities. Implement behaviour support plans and positive behaviour strategies in line with care plans. This role involves supporting children and adolescents with conditions such as.

Real understanding of what it means to support a young person through crisis, complexity and the moments where others may have walked away. We're looking for people who are ready to use their people skills to make a lasting difference in a rewarding new career, whether you've worked in retail, hospi

This is an opportunity to safeguard survivors of domestic abuse and create positive opportunities for them, helping to restore their skills and confidence and support them in moving towards independence. We are looking for an enthusiastic, passionate, and caring person to support survivors of domest

At Transforming Support, we're dedicated to empowering adults with learning disabilities, autism, mental health challenges, and neurodiverse conditions to live fulfilling, independent lives within their communities. Are you a Support Worker looking to make a meaningful difference? Join us at Transfo

You will be expected to have a good working knowledge of the needs of people struggling with their mental health and substance misuse, housing law, debt support and issues related to the persons ability to live independently. An exciting opportunity has arisen for Support Workers to join our new ser

Prince Regent House is a bespoke residential service set in the heart of Newham, providing proactive support for up to 9 adults with Autism Spectrum Disorder who have stepped down from secure settings. Supporting people with very complex behavioural needs. Providing the best support possible in a ch

Your Role Will Involve: Providing classroom and 1:1 support to students with SEN or additional learning needs Assisting teachers with behaviour management and lesson delivery Helping students build confidence, regulate emotions, and stay engaged with learning Working closely with the SENCO and p

You will provide person-centred care and support to individuals with learning disabilities in all aspects of everyday life and to assist them in enjoying a wide range of activities. Working closely with local multi-disciplinary teams and community-based agencies to provide holistic, wrap-around supp

PLEASE DO NOT RESPOND IF YOU REQUIRE SPONSORSHIP* Make a Difference in Mental Health Care –SUPPORT WORKER Positions Available! Are you a Mental Health Support Worker, looking for a dynamic and rewarding career? We are a leading NHS Framework & Private sector supply agency searching for com

KEY RESPONSIBILITIES INCLUDE: Providing high-quality, person-centred support to young people Promoting independence, wellbeing, and positive life choices Supporting individuals within a strengths-based and recovery-focused framework Maintaining a safe and supportive environment

Requirements: · At least 6 months experience working with children and young people in a support role · Strong understanding of safeguarding and child protection principles · Ability to work flexibly across different settings · Excellent communication and interpersona

The Laurels has a family feel and we enjoy sharing all our exciting activities with residents' close family and friends on Facebook. We are seeking a warm and caring Support Worker to provide quality care and support to older adults, some of whom have dementia, helping them lead fulfilling and enric

The role of the Support Worker is to provide specialist expertise and support to facilitate teams in achieving person-centred outcomes for the people we support, some of whom have profound and complex needs, to maximise the individuals independence and enable them to be active in their communities.

While this is the case, the reason people continue to sign-up is the challenge of getting to the bottom of the reasons for this, and the reward that comes with understanding these reasons and the progress that it brings. What we expect of One-to-One Behaviour Support:. Someone who can quickly build

At Bright Futures, we champion the potential of every person with autism and a learning disability, believing wholeheartedly in their ability to thrive and lead the most fulfilling lives. You will also develop strong relationships with the team and the people we support to ensure a calm, positive an

We are seeking a motivated, enthusiastic, inclusive, organised and caring individual with forward-thinking qualities to support our service users to achieve greater independence, with the aim of working in partnership with agencies involved in their support and care planning. The successful applican

Accompanying service users when accessing the wider community and supporting with activities such as: shopping, maintaining friendships and family relationships, visiting the cinema and having meals out. Creative Support is a national, fast growing not-for-profit organisation providing support to in

You will provide person-centred support to individuals with learning disabilities, autism, mental health needs, and complex physical or health conditions across supported living and complex care settings. This is a fantastic opportunity to help shape a new service while supporting adults with a rang

F4CD; Supported Living 🌙 Flexible Wake Night Shifts 💷 Competitive Pay + Enhancements 🤝 Training & Ongoing Support 🚀 Great Experience & Temp to Perm Opportunities The world may be asleep, but your support can make all the difference. Wake Night Mental Health Support W

Supporting safe access to the kitchen. This role is ideal for carers who are confident, respectful, and committed to delivering high-quality, person-centred care. Personal care delivered safely and with dignity.

We're looking for a kind, compassionate and resilient Specialist Behavioural Support worker to join our Learning disabilities Social Care Service in Tower Hamlets. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. Annual leave increas