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Salary: circa £35,000 per annum + benefitsWorking Pattern: Hybrid / Customer Sites / Halifax Office \n Your New RoleWe are working with a specialist provider of managed AV and Video Conferencing services, who are looking to add a Tier 2 AV Support Technician to their team. \n This is a great opportunity for an experienced AV or VC support professional who enjoys troubleshooting technical issues, working directly with customers and getting hands-on with a wide range of AV and collaboration technologies. \n The role offers a hybrid working pattern, with typically 2 to 3 days per week working from home and the remaining days split between customer sites and the Halifax office. The role is predominantly customer-facing, with regular visits to customer sites, primarily across London and the wider UK. \n Your Responsibilities Providing technical support via telephone, email, webchat, video calls, remote access tools and customer site visits Diagnosing and resolving AV and Video Conferencing faults Managing support tickets through to resolution and maintaining accurate documentation Troubleshooting collaboration spaces, meeting rooms, auditoriums and theatre AV systems Supporting technologies including Poly, Neat, Crestron, Cisco, Yealink, QSC and Extron Troubleshooting Microsoft Teams Rooms and Zoom Room environments Working with AV signal distribution, control systems, audio DSP and integrated meeting room technologies Escalating complex issues to senior engineers or the Service Desk Manager where appropriate Supporting and providing guidance to Tier 1 Support Technicians Carrying out preventative maintenance visits and morning room checks Attending technical handovers and supporting the onboarding of new managed service customers Arranging third-party technical support where required Taking ownership of high-priority and escalated support cases Maintaining service documentation and contributing to improvements across the support function \n About YouWe're looking for someone with a genuine AV background who is comfortable working in a technical support environment. \n You may currently be working as an AV Support Engineer, AV Engineer, AV Service Engineer, Video Conferencing Engineer, Collaboration Engineer or similar, ideally with experience supporting managed service customers. \n You'll Need Previous experience providing technical support within an AV, VC or IT environment Strong AV fundamentals and confident fault-finding abilities Experience supporting Video Conferencing and collaboration technologies Good knowledge of technologies such as Crestron, Extron, QSC, Poly, Neat, Yealink or Cisco Experience with Microsoft Teams Rooms and/or Zoom Rooms would be advantageous Strong analytical and problem-solving skills Excellent communication and customer service skills The ability to manage multiple support cases and prioritise effectively Good Microsoft Office skills The ability to understand technical drawings, cable schematics and solution specifications A willingness to travel to customer sites when required A full UK driving licence would be desirable \n Candidates based in Nottingham, Sheffield or within reasonable commuting distance of Halifax are particularly well placed for the role, although candidates further south may also be considered where the travel and office requirements work. \n If you're an AV professional who enjoys fault-finding, customer support and working across a broad range of AV and VC technologies, this could be a great next step.

Problem Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. At Microlise, we're passionate about delivering reliable technology and exceptional service to our customers. Were looking for a Problem Manager to join our Support Services team and help drive service stability, reduce repeat incidents and improve the overall customer experience. This is a key role focused on identifying recurring issues, leading root cause analysis and working closely with Service Desk, TechOps, Engineering, Product and wider technical teams to make sure problems are understood, actioned and resolved effectively. Youll play an important part in helping us move from reactive incident handling to a more proactive approach to service improvement, using data, collaboration and clear communication to prevent issues from recurring and support long-term operational performance. If you're naturally curious, enjoy solving complex problems and are passionate about driving continuous improvement, we'd love to hear from you. What youll be doing Own and manage the end-to-end Problem Management process for high-priority incidents. Review major incidents to identify where problem records, root cause investigations or preventative actions are required. Coordinate Root Cause Analysis and post-incident reviews, ensuring actions, owners and due dates are clearly documented. Track corrective and preventative actions through to completion, escalating blockers where needed. Ensure workarounds, known errors and permanent fixes are documented and communicated to relevant teams. Produce and review weekly incident trend analysis to identify recurring issues, emerging risks and opportunities for improvement. Create and maintain a prioritised list of key problems, focusing on areas with the greatest opportunity to reduce incident volume and customer impact. Work closely with Service Desk, TechOps, Engineering and Product teams to identify permanent fixes and service improvements. Provide clear updates on problem status, risks, actions and progress to operational stakeholders. Chair or facilitate problem review meetings, ensuring accountability and alignment across teams. Identify opportunities to improve processes, tooling, knowledge articles, escalation routes and support readiness. Promote a culture of ownership, learning and continuous improvement across operational and technical teams. Youll thrive in this role if you have: Significant Problem Management experience in a complex IT environment. We're looking for someone who knows the discipline inside out and can confidently lead the function from day one. Experience working in a Service Desk, IT Support, Service Operations or IT Service Management environment. A strong understanding of Problem Management, Incident Management and Root Cause Analysis principles. Experience analysing incident trends, service performance data and operational reports. Strong analytical and problem-solving skills, with the ability to identify patterns and recommend practical improvements. Excellent stakeholder management and communication skills. Confidence coordinating cross-functional technical teams and driving actions through to completion. A proactive, forward-thinking approach to service improvement. The ability to manage competing priorities and remain resilient in a fast-paced operational environment. A customer-focused and outcome-driven mindset. Experience using ServiceNow or a similar ITSM tool. ITIL Foundation or equivalent service management experience would be desirable. Why Microlise? When your groceries arrive at your door or you sign for your online parcel, one or more of our software, telematics or proof-of-purchase solutions has probably been used. Our solutions deliver value to many of the UKs leading grocery retailers and food logistics providers as well as to household names including JCB, Eddie Stobart, Carlsberg, Waitrose and Tesco. Proudly Midlands-based, Microlise has been operating for over thirty years, and recently became a Publicly Listed Company with shares trading on the London Stock Exchange. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people. Full support and training to ensure you are well equipped to succeed in your role Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more 33 days holiday, including bank holidays, increasing year on year to 38 days, then further increases with length of service (pro rata) Life Assurance, 4 times your annual salary Free Costco membership, 20% off EE mobile and line rental, and other discounts with Reward Gateway Invested in employee health and well-being with over 20 mental health first aiders in the business Employee Assistance Programmes Great staff extras: Easter eggs, yearly BBQ, Christmas gifts, annual staff awards and many more incentives Great Place to Work certified We have been recognised by the global authority on workplace culture, so come be a part of our success Best Workplace in the UK for Development, Technology, Wellbeing and Women Recruitment Process For successful candidates, interviews will take place whilst the advert is still live; so dont delay getting your application in! Recruitment Agencies Whilst we make every effort to directly source candidates for our live roles, we do have a very small preferred supplier list on the occasion we may require additional support. We therefore do not accept speculative CVs and/or cold calls to our Recruitment Team or Hiring Managers. TPBN1_UKTJ

Tate Recruitment is partnering with a growing technology services organisation in Buckinghamshire to appoint a Head of Service Desk. You will lead 1st, 2nd and 3rd line teams and drive performance, improvements and outcomes across the service desk. In this senior role you will balance people leaders

IT Service Manager overseeing daily business-as-usual support services, including line management and team support. Position is hybrid in Ringwood.

Tate Recruitment is partnering with a growing technology services organisation in Buckinghamshire to appoint a Head of Service Desk. You will lead 1st, 2nd and 3rd line teams and drive performance, improvements and outcomes across the service desk. In this senior role you will balance people leaders

Spectrum IT are working with a large national UK client to recruit a Contract Service Desk Lead to join them on an initial 3-6 month contract. Our client are seeking a highly skilled and proactive Service Desk Team Lea. This is an onsite role working 4 days per week in the Portsmouth, Hampshire offi

Tate Recruitment is partnering with a growing technology services organisation in Buckinghamshire to appoint a Head of Service Desk. You will lead 1st, 2nd and 3rd line teams and drive performance, improvements and outcomes across the service desk. In this senior role you will balance people leaders

Tate Recruitment is partnering with a growing technology services organisation in Buckinghamshire to appoint a Head of Service Desk. You will lead 1st, 2nd and 3rd line teams and drive performance, improvements and outcomes across the service desk. In this senior role you will balance people leaders

Inverclyde Council recognises the mutual benefits of having a flexible, effective workforce to deliver the best services to our community, whilst enabling employees to balance their personal, home and work responsibilities more effectively, with a view to achieving greater job satisfaction, motivati

This is a good opportunity for an experienced Project Manager looking for a new challenge, or a Site Manager with the experience and ambition to progress into a Project Management role. Project Manager / Senior Site Manager. Site Managers who are ready to take the next step into Project Management.

I'm working with a growing business embarking on a business-critical ERP implementation and we're looking for an experienced ERP Project/Programme Manager to lead the programme. ERP Project/Programme Manager | 4 Days Per Week (Mon-Thu) | Hampshire (Fully On-Site) | Outside IR35. This isn't simply a

Lead PLM strategy and advisory engagements, assessing current-state PLM capabilities, digital maturity, and enterprise engineering, supply chain, manufacturing, quality, regulatory and service processes. We're proud to say we're an equal opportunity employer and welcome all applicants for employment

You will mentor art directors, designers and copywriters, collaborate with Client Service and Strategy, and present concepts confidently to stakeholders, while upholding the highest standards of regulatory compliance. Ogilvy UK is seeking a Creative Director with a strong art direction background to

It provides an outstanding example of how governments and companies balance priorities across affordability, security, reliability and sustainability. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status,

You will partner with marketing, sales, strategy, and product to plan and execute large customer conferences, internal field kickoffs, and special programs across Europe.

You will build the team, governance, and delivery model, design an operating framework, and ensure seamless integration with global Fujitsu teams while engaging with sectors, partners, and universities to shape opportunities. Fujitsu UK is seeking a UK Head of Quantum to establish and lead a new UK

Team Leader focussed & strong communication skills (Conversing & working with Software Project Lead, Senior management & Engineers within other departments). Quality Assurance and Process Improvement: Ensure the team follows software development best practices, quality assurance processes and coding

It provides an outstanding example of how governments and companies balance priorities across affordability, security, reliability and sustainability. Excellent verbal and written communication skills, with an aptitude for authoring reports and presentations, and distilling sophisticated information

Collaborate with stakeholders to define and implement quality improvement initiatives. Team Leader focussed & strong communication skills (Conversing & working with Software Project Lead, Senior management & Engineers within other departments). Quality Assurance and Process Improvement: Ensure the t

Collaborate with stakeholders to define and implement quality improvement initiatives. Proven ability to communicate effectively with multiple stakeholders, including SME's, Systems Engineering & Test and Validation. Experience in the development of embedded software with C and C++ is essential, alo

My client are ideally looking for someone with the below qualifications/experience; Extensive experience in delivering fire safety projects (fire doors, fire stopping etc) BM Trada or Firas accredited An ability to assess and inspect fire safety works as well as manage on site delivery Strong co

Flexibility to work various shifts, including weekends and holidays Works effectively with others, including the Store Manager and team members, to foster a team-oriented and inclusive atmosphere Motivation to progress within EG On the Move through innovative ideas and strategies Be a part of it: At

Holiday Purchase/Sell Scheme: Additional flexibility to suit your needs. What Youll Be Doing Leading site and project teams, ensuring compliance with Health & Safety, environmental, and quality standards. What Youll Bring Youll be a qualified Mechanical Engineer with extensive experience in commerci

As a Fire Door Project Manager, you will oversee installation activities, monitor programme delivery, maintain quality standards and ensure compliance with all relevant health and safety requirements. This Fire DoorProject Manager role would suit someone who enjoys balancing technical compliance wi

At home, they want someone who will: Create a relaxed and happy atmosphere Share plenty of laughter and fun Sing along to their favourite songs Invent silly games and use silly voices Turn everyday routines into enjoyable moments When they're out and about, they enjoy: Visiting MacIntyre's Learning

What you'll be doing: Managing multiple customer-facing and internal projects from initiation through to delivery Coordinating cross-functional teams including Engineering, R&D, Operations, Quality, Procurement and Finance Managing project plans, risks, actions, milestones and stakeholder communicat

Placed 3 people at comapny and all still there, so join a great Fire Team if you manage Fire projects! Requirements - Fire Alarm Project Manager/ Fire Systems Project Manager - Life Safety systems Fire alarm systems Projects Managed before SMSTS ( Site Management Safety Training Scheme) Course alre

Senior Project Manager (Highways / Civils) £60,000 - £65,000 + Progression + Hybrid + Training + 33 Days Holiday + Flexitime Nottingham Are you a Project Manager from a highways or civil engineering background, looking to join a thriving and diverse company, where you will be integral to the deliv

What's on Offer: Salary up to £45,000, depending on experience Opportunity to join a growing and successful organisation Company pension 30 days of annual leave (including bank holidays) Additional annual leave after 1 years service Supportive and collaborative working environment Career develo

Supporting BDMs with site visits, technical scoping and costing Leading the planning and execution of installation projects Managing timelines, resources, site staff and subcontractors Producing RAMS, HSEQ plans and ensuring safety and compliance Hosting progress meetings and client check-ins Handli

Project Manager / Site Manager Groundworks & Civils Location: Nottingham Rate: £280£320 per day (DOE) Negotiable Project Manager / Site Manager Commercial Groundworks Nottingham We are currently recruiting for an experienced Project Manager / Site Manager to join a groundworks subcontractor o

Other benefits include: Free care certificate Comprehensive in-house training to develop your knowledge and skills and support you in your role with us and any future career/educational pursuits. Referral bonus of £200 per support worker/HCA/care assistant and £300 per RMN/RNLD if you refer a coll

By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates wil

Project Manager £55,000 - £60,000 Permanent Bedford - Hybrid Essential Skillset: Previous experience managing M&E / Renewables projects Ground Mount Solar Farm experience essential Experience managing projects from inception through to delivery Strong project planning, scheduling and budget mana

Assisting with post-contract project management services Assisting with pre-contract project management services About you: Excellent communication skills, both internally and with clients. Assistant Project Manager Nottingham £30,000 - £38,000 DOE We are recruiting an ambitious and motivated Assi

Day to day, that means overseeing demand, capacity and waiting times; supervising and developing your team, including induction, wellbeing, performance and team culture; providing practice oversight, case management support and safeguarding input in line with GamCare's governance requirements; and e

Working closely with Regional IT Director to set up school IT infrastructure. Lead day-to-day management of capital projects from initial feasibility through construction completion. The position ensures projects are delivered on time, within budget, and aligned with Nord Anglia Education standards.

Dover Court is a strong, vibrant community, where all staff are well supported with access to a range of professional learning opportunities and a commitment to professional reflection and growth. Established in 1972, Dover Court International School in Singapore is a leading inclusive international

These are exciting times for the charity, and we have an excellent opportunity for a Project Manager with experience of successful delivery in systems implementations to join the busy Business Strategy & Programmes Team. The Charity is a Disability Confident Employer, committed to safeguarding and p

We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer

We're looking for an experienced Male Support Worker to join our specialist Positive Behaviour Support (PBS) service in Hildenborough, supporting five men with learning disabilities, autism, communication needs and behaviours of concern. As part of our commitment to the Disability Confident Sche

Requirements: Access to a smartphone, tablet, or computer with a functional camera Reliable internet connection Ability to read instructions carefully and provide honest, detailed feedback An active email address to receive study invitations and participation details Benefits:

As part of our commitment to the Disability Confident Scheme, candidates who declare a disability and meet the essential criteria will be guaranteed an interview. We are looking for Night Support Workers to work with us in Hildenborough, supporting 5 people with learning disabilities, autism, commun

Learn more about our recruitment process at /apply-process and our inclusion commitments at /diversity-inclusion As part of the application process for this job, you’ll need to complete two online assessments. You'll be a familiar face in the community, getting to know your customers and helping u

As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the essential criteria for this role, will be given the opportunity to demonstrate their abilities at the interview. You’ll be supporting 16 people with learning and physical disa

The Role Leading and supervising your shift Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure that the best care plans are created and delivered Administering and recording medication Carrying out risk assessments Working alongside care ass