Trabajos hr systems manager en GlasgowCrear alertas

\n Job Description\n An exciting opportunity has arisen for the position of Clerical Assistant within Financial Services, Catering & Facilities Management, Admin Team, where you will report to the Operational Support Manager. This role is a fixed term position with a contract for 12 months. \n You will be a confident, friendly and enthusiastic individual, possessing good interpersonal skills, with the ability to communicate effectively with both internal and external customers. \n A good understanding of IT systems, including word and excel would be advantageous. \n This role is working 35 hours per week Monday – Friday based at Rowan Business Park. It should be noted that this post will require full time office attendance. \n Glasgow City Council welcomes applications from people of all backgrounds and aims to represent the community that we serve. We champion diversity, inclusion and wellbeing and seek to create workplaces where everyone feels supported and a sense of belonging. \n Please note that Glasgow City Council is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts \n Only existing employees of Glasgow City Council – Financial Services can apply for this vacancy. Application Packs\n We want everyone to be able to apply. If you need the Application Pack in another format, like Braille, large print, or another language, please call us on 0141 287 1054. \n If we need to post it to you, we’ll send it by second-class mail within three working days. Please allow enough time to complete and return your application before the closing date. If you think you might need more time because of accessibility needs, please get in touch and we’ll be happy to help. \n There are also a number of Accessibility Tools compatible with the myjobscotland website which may assist you with your application. More information on these can be found at https://myjobscotland.gov.uk/accessibility-statement. Further Information\n The Council promotes flexible working, we are happy to talk about flexible working options in relation to the role, to support your work-life balance. \n We welcome applications from everyone and are committed to building a diverse workforce. We particularly encourage applications from people from ethnic minority backgrounds, disabled people and women for senior roles, as these groups are currently underrepresented within our workforce. \n As a Disability Confident Employer, Glasgow City Council aims to offer an interview to disabled applicants who meet the essential criteria for the role, in line with the Disability Confident scheme. \n \n \n Please note that Glasgow City Council is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts, see \n \n Working for Us\Job Evaluation \n \n \n \n For further information about working for us please refer to our website GCC HR Policies \n \n \n \n

People & Culture Manager \n Glasgow | Permanent | Full-time \n \n An established Technology Service Provider is looking for an experienced people professional to shape and deliver its people agenda during an important stage of growth. \n \n This is a broad, hands-on position offering significant ownership and visibility across the organisation. Working closely with senior leaders and line managers, you will strengthen the employee experience, develop management capability and ensure the business has practical, scalable people practices in place for the future. \n \n The opportunity would suit an experienced HR Manager, People Manager or Senior HR Advisor who is ready to take greater ownership of a people function. You will be equally comfortable advising on sensitive employee matters, improving day-to-day processes and contributing to longer-term organisational priorities. \n \n What you’ll be doing \n Your remit will span the full employee lifecycle, including: \n\n • Providing pragmatic advice to managers on performance, conduct, absence, capability and other employee matters\n, • Helping leaders build confidence in managing, developing and supporting their teams\n, • Coordinating recruitment and improving the experience for candidates and new starters\n, • Reviewing people policies, processes and documentation to ensure they remain effective and compliant\n, • Supporting performance conversations, objective-setting and career development\n, • Identifying skills and development needs across the organisation\n, • Maintaining accurate employee information and producing meaningful workforce insight\n, • Supporting payroll-related activity in partnership with finance colleagues\n, • Developing initiatives that strengthen engagement, wellbeing, recognition and retention\n, • Helping the business plan its future skills and workforce requirements\n, • Supporting employees and leaders through organisational growth and change\n, • Ensuring personal information is handled securely and in line with relevant data-protection requirements\n\n \n You will become a trusted point of contact across the business, balancing the needs of employees with commercial priorities and applying employment practice in a fair, consistent and practical way. \n \n What we’re looking for \n \n You will bring: \n\n • Experience as an HR Manager, People Manager, Senior HR Advisor or in a similarly broad people role\n, • Sound working knowledge of UK employment law\n, • Practical experience managing employee relations cases\n, • Experience creating or improving people policies and procedures\n, • The confidence to advise and constructively challenge managers at different levels\n, • Strong communication, organisation and problem-solving skills\n, • Experience working with HR systems and confidential employee information\n, • A proactive approach and the ability to work with a high degree of independence\n\n \n A CIPD Level 5 qualification—or progress towards one—would be advantageous. \n \n Experience gained within a technology, professional services, consultancy, client delivery or other fast-moving service environment would also be valuable, particularly where workforce planning and skills availability are important to business performance. \n \n The kind of person who will thrive here \n You build credible relationships quickly and are comfortable handling difficult conversations with professionalism and empathy. You care about creating a positive employee experience but also understand the commercial realities of a growing business. \n \n You are likely to be practical, resilient and highly organised, with the initiative to spot what needs attention and take it forward. Most importantly, you will enjoy combining hands-on people support with the opportunity to build better ways of working. \n \n Location and eligibility \n The role is based in Glasgow, and applicants should live within a practical commuting distance of the office. \n \n Applicants must already have the right to work in the United Kingdom. \n \n If you are looking for an opportunity where you can make a visible contribution, influence senior stakeholders and help shape the people environment of a growing organisation, we would be pleased to hear from you. \n

Reference: 100774All applicants must be a UK NationalHours :- 37.5 hours per week Monday - Thursday 07:30 - 16:30, Friday 07:30-11:30All applicants must be a UK NationalHours :- 37.5 hours per week Monday - Thursday 07:30 - 16:30, Friday 07:30-11:30UntitledAll SitesTo deliver an exceptional customer experience for all internal and external customers visiting the corporate facilities ensuring that all activity delivered is of the highest standard.Service excellence:• Responsible for understanding, following and driving company standards (i.e. Standard operating procedures)• Responsible for challenging when service excellence delivery falls below SLA / SOP / KPI• Informed knowledge of the contractual KPIs & SLAsEngagement, culture & communication:• Responsible for acting and behaving in line with One Code• Responsible for attending / participating in monthly team meetings, briefings & internal communications• Informed knowledge of all company engagement and communications initiativesClient relationships:• Accountable for positive client perception• Informed knowledge of key stakeholders on the account• Informed knowledge of the client values and objectives• Informed knowledge of contribution towards client retentionFinance & Commercial Awareness:• Responsible for completing monthly timesheet or equivalent and following expenses procedures• Responsible for caring for any company property provided• Informed knowledge of the impact of behaviour on the finances of the contract• Informed knowledge of company USPPeople & productivity:• Responsible for following time off work, grievance, whistle blowing & disciplinary procedures• Responsible for owning own development, and ensuring all learning is put into practise• Responsible for personal performance including delivery of agreed personal objectives• Informed knowledge of HR procedures and expectations outlined in employee handbookBusiness development:• Informed knowledge of how to raise ideas to grow the contract/expand or enhance service; Informed knowledge of all service offerings;• Informed knowledge of Link scheme including how to identify business development opportunities• Informed knowledge of all Signature service offerings and other outsourced service lines on siteQHSE and wellbeing:• Accountable for reporting any near misses, dangerous occurrences or incidents immediately• Responsible for working in a safe manner at all times and in line with any SOP's and QHSE folder• Responsible for challenging any behaviours that fall short of expectations and as outlined in the Mitie QHSE policy• Informed knowledge of the Mitie Health & Safety values, detailed in the your well-being handbookStrategy: innovation, change & project management:• Informed knowledge of contract innovations and overall contract and business strategy• Informed knowledge of upcoming projects and relevant changes to their roleMain duties• To focus your attention on the whole guest experience coupling a 5 star service ethic with knowledge of the client business, structure, vision and principles, professionally operating the front desk reception and switchboard, delivering exceptional guest relations and customer services standards.• To ensure you meet all business needs and that both Mitie's and the Client's reputations are enhanced through your delivery of professional standards and great service.• Build rapport with varied service streams to gain One Team attitude.• To build professional relationships with key clients and guests to develop knowledge of personal requirements• To undertake daily floor walks to include meeting rooms, print areas and breakout areas to tidy them up• To be flexible in approach and working as a team to deliver the needs of each customer visiting site and using the meeting room and hospitality facilities• To support the Service Level Agreement by ensuring that all reception activities are carried out effectively• To ensure you are immaculately dressed in uniform and adhere to strict appearance and grooming standards.• To portray a friendly, professional and courteous demeanour at all times, using open and appropriate body language• To communicate professionally as a representative of Mitie with residents of the building and the client, providing a 5* level of service at all times• To ensure telephone and email etiquette is professional and adhered to at all times, including the answering of calls and emails using the appropriate greeting and sign off.• To contribute to great team work at all times both within and outside of the department, always demonstrating the “exceptional and memorable experiences, one guest at a time” ethos• To be articulate and pre-empt the needs of clients and visitors.• To effectively deliver to all guests, Health, Safety, Security and building information as necessary including evacuation procedure upon arrival• Must be able to work to a flexible rota in order to meet both business and client needs, including late requests for services• To be responsible for the upkeep and cleanliness of your allocated area including any filing and next shift preparation• To maintain and actively utilise a portfolio of information to assist with client queries for example, transport, car parking, local amenities, restaurants, hotels etc• To embrace the vision of our Company and work “outside the box”, assisting colleagues as required to ensure a superior level of service at all times• To actively complete checklists ensuring quality of service and standards pertaining to the presentation and maintenance of the reception area• To support Mitie facilities with any ad-hoc admin tasks, e.g. raising visitor notices, printing and inputting of any safety data etc• Ensure QHSE Site file is upto date and adhered to at all times• Arranging the disposal of confidential waste directly with carrier contractor• To report any electric vehicle unit faults to Real Eastates and Bp pulse• To manage the booking management of Pool Cars• Managing all general shredding on site• To process meeting room requests including conference rooms• To liaise with Thales meeting organisers to understand requirements in meeting room set ups and liaise with catering and on site Mitie teamRole Description Mitie 2016 |Geographic Extent: Global |Classification: Mitie confidential when complete• Liaise with Thales staff when meetings need to be moved around to make room for larger or VIP meetings• To ensure VIP rooms are clean, tidy and readily prepared for visitors• To assist in any other reasonable duties as required by your colleagues, managers or clientsPerson Specification• Customer focused with the ability to build positive relationships• Experience of working in corporate customer service environment• Excellent communication skills and exceptional attention to detail• Immaculate personal presentation endorsing the Signature five star image• Proven experience and understanding of an exceptional Customer Service delivery• Previous experience with visitor management and booking systems preferable• Excellent time management and organisational skills• Pro active, flexible and can-do attitude• The ability to handle complaints and difficult situations in a patient, calm and effective manner and escalate where appropriate• Ability to deal with multiple requests simultaneously• Computer literate (Word, Excel, PowerPoint, email) and excellent administration skills• Team player• Be innovative, identifying improvements and smarter ways of workingUntitledPrivate SitesExisting Mitie colleagues:Please ensure that you discuss your application with your current line manager before formally applying. Internal job moves are subject to the standard terms for the post being advertised. Enhanced terms cannot be honoured.Ref:100774 Location:Glasgow Employment:Full time Closing Date:18 August 2026

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