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Group Operations Director - The Venues Collection | Full-Time / Permanent Competitive salary + excellent benefits including company car, healthcare, wellbeing support, 27 days' annual leave plus bank holidays, life assurance, meals on duty, and more. About the role... The Group Operations Director is responsible for the overall operational leadership of the venues, ensuring sales, profitability and guest satisfaction are maximised through high-performing on-site teams. They will establish and maintain consistent standards across the portfolio, ensuring all venues operate in line with company policies, procedures, brand standards and legislative requirements, while supporting the wider objectives of The Venues Collection, Levy UK and Compass Group. A key part of the role is leading, coaching and developing teams to continually improve operational performance and enhance the guest experience. Working closely with the Group Head Chef, the Group Operations Director will also shape and evolve the food and beverage offering, ensuring seasonal menus reflect Levy's food philosophy while meeting the diverse needs of The Venues Collection's varied client base. We are Levy We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet. Trusted by some of the worlds most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and Excel London we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. Operations Director - The Role Operations and Standards: To be responsible for all group operational standards - setting the 'core' standards and documenting them to ensure everyone is aware. Also allowing the venues the opportunity to enhance the guest experience, within reason and as appropriate. To ensure all venues are operating to the required company and brand standards and to follow up on any issues identified, supporting the venues with drawing up actions plans accordingly. Introducing a measurement tool that shares results across all venues and departments. In conjunction with the Group Head Chef ensure the food offering is regularly reviewed in line with Levy's requirements, whilst geared to The Venues Collection different client requirements. Responsible for the beverage offering across the portfolio, that's in line with Levy's requirements, whilst geared to The Venues Collection different clients. In conjunction with the Group Estate Manager ensure there is a planned maintenance schedule for all venues that continually improves the guests experience, that is in line with budget expectations. Maintain high levels of guest satisfaction by overseeing the guest feedback processes and sending out monthly reports to the business, Maintain the hotel's operations and facilities, ensuring Company and Regulatory health and safety standards are upheld. Be present at 'key' events to ensure the venue delivers to expectations. People Management: Foster a positive, inclusive and collaborative work environment, focusing on employee motivation, engagement and fulfilment. Support the training and development of the Venue Regional Managers / General Managers, Ops Managers and HOD's, encouraging growth, promotion and succession planning. Provide strong strategic leadership to all direct reports. Maintain effective, regular one to ones and annual appraisal reviews. To be involved in in any recruitment and termination decisions at HOD level and above at all venues, supporting the interview process. Manage poor employee performance, conduct or absence in line with Company processes for direct reports. Hold monthly one to one meetings with the Group Head Chef and Group Estate Manager, setting clear objectives in line with the business needs. Attend each venue at least once a month, incorporating a catch up with the GM and senior team on site. Financial Performance: Support the Regional General Managers / General Managers to monitor and analyse the hotel's financial performance, including revenue and payroll costs. Support the venues to develop and execute their strategy and cost saving initiatives to achieve budget and profit targets. Participate in the monthly business review calls to review financial performance, guest satisfaction and compliance. Commercial: Work closely with the Regional General Managers / General Managers to develop and implement long and short-term strategies for the venue's growth, development and overall success. With a key focus on F&B sales. Attend the quarterly commercial reviews with the SLT, participating accordingly. From time to time, to participate in the venues forecast review / sales strategy meetings and provide guidance in terms of forecast accuracy and achieving budgets / profit targets. Identify opportunities for new services, partnerships, or market segments to enhance profitability. Stay informed about industry trends, competitors, and local market conditions to maintain a competitive edge. Ensure venues adopt all group initiatives to the required standard. Compliance & Safety: Ensure compliance with all Company and legislative regulations, including but not limited to; employment law, food safety, health and safety, liquor license and environmental health. In conjunction with the Group Estate Manager ensure venues adhere to all Compass requirements in terms of sustainability, ISAQAR and health and safety records. What we're looking for • Leadership & Team Management across multiple sites: Strong ability to lead and motivate a diverse team., • Communication: Excellent interpersonal and communication skills, both verbal and written with high levels of emotional intelligence., • Problem Solving: Quick and effective decision-making in high-pressure situations., • Financial Acumen: Strong understanding of hotel financial management and reporting., • Customer Service Focus: Passion for delivering high-quality guest experiences with a bias to F&B., • Attention to Detail: Ability to ensure that all aspects of the hotel's operations run smoothly., • Regional General Manager experience. Experience of a branded hotel environment and hotel opening are desirable, due to potential future contracts. What you'll get in return • Competitive salary with bonus, company car and full company benefits, • 27 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme, • Healthcare & wellbeing: Aviva Digicare, Bupa Medical, • Mental health support: 24/7 Employee Assistance Programme, • Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days additional leave after returning from maternity leave, day off for your babys first birthday, enhanced family leave, • Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships, • Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products, • Development opportunities: Professional subscriptions, ongoing training and structured career pathways, • Meals on duty included Why Join Us? Levy UK & Ireland is part of Compass Group, the worlds largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Part of Compass Group UK&I, we are a grouping of seven easily accessible event spaces with hotel-like residential and leisure facilities, which all sit under the brand name The Venues Collection. Located across the UK, our venues all feature stylish and individual event spaces, including both contemporary and historic meeting areas. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com/0708/439500/52825490/SU #Venues Collection Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! JBRP1_UKTJ

Job Ref: DAL5770 Branch: Maldron Hotel Liverpool Location: Maldron Hotel Liverpool, Liverpool Salary/Benefits: Competitive Salary Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 19/08/2026 Closing date: 19/09/2026 Perfectly positioned in the vibrant city centre, Maldron Hotel Liverpool places you right at the heart of the action. Just minutes from iconic landmarks, cultural venues, and major attractions, our team enjoys the best of what the city has to offer. From world-class concerts and sporting events at the M&S Bank Arena to the historic charm of the Royal Albert Dock, there's something for everyone just steps away. Shopping enthusiasts can explore Liverpool ONE, while music lovers can walk in the footsteps of The Beatles with famous sights nearby. Join us and be part of a workplace where city life meets opportunity. Chef De Partie Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge, while also providing exposure to senior team members who can mentor you along the way. We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel Group! Benefits Free employee meals on duty 50% Off F&B in all properties €/£60 employee rate on rooms for all Dalata owned hotels 30% off Friends & Family rate Extra AL day for every year worked (5 extra days to maximum of 5 days) Employee Assistance Programme. Cycle to Work Scheme/Transport Schemes Pension access (Ask your HR Manager for local pension information) Development Opportunities through our Dalata Academy- support your career journey Staff Appreciation Initiatives, Fun Team Building Activities and regular charity events Your Job Assist the Head Chef and Sous Chef with the smooth and efficient day-to-day running of the kitchen. Prepare, cook and present dishes to a consistently high standard, following agreed recipes, portion controls and presentation guidelines. Take direction from the kitchen management team and support the monitoring of food quality, consistency and hygiene standards. Help ensure your section is fully prepared, organised and ready for service. Maintain a clean, safe and well-organised working environment throughout each shift. Follow HACCP procedures and all food safety, allergen and hygiene regulations at all times. Support your fellow kitchen team members and work collaboratively during preparation and busy service periods. Help to minimise food waste by following correct storage, stock rotation and portion-control procedures. Report any stock shortages, equipment issues or food-quality concerns to the Head Chef or Sous Chef promptly. What You'll Need Previous experience working in a hotel kitchen, restaurant or a similar fast-paced hospitality environment. A genuine passion for food and pride in producing high-quality dishes. A good understanding of HACCP procedures, food safety and kitchen hygiene standards. The ability to remain calm, organised and efficient while working under pressure. A positive, reliable and professional approach to work. Strong teamwork and communication skills. A willingness to learn, develop and take direction from senior members of the kitchen team. Flexibility to work a range of shifts, including early mornings, evenings, weekends and bank holidays, as required. About U s Dalata Hotel Group - we bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers. Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process. Perfectly positioned in the vibrant city centre, Maldron Hotel Liverpool places you right at the heart of the action. Just minutes from iconic landmarks, cultural venues, and major attractions, our team enjoys the best of what the city has to offer. From world-class concerts and sporting events at the M&S Bank Arena to the historic charm of the Royal Albert Dock, there's something for everyone just steps away. Shopping enthusiasts can explore Liverpool ONE, while music lovers can walk in the footsteps of The Beatles with famous sights nearby. Join us and be part of a workplace where city life meets opportunity. TPBN1_UKCT

Job Ref: DAL5656 Branch: Maldron Hotel Liverpool Location: Maldron Hotel Liverpool, Liverpool Salary/Benefits: Competitive Salary Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 10/08/2026 Closing date: 10/09/2026 Perfectly positioned in the vibrant city centre, Maldron Hotel Liverpool places you right at the heart of the action. Just minutes from iconic landmarks, cultural venues, and major attractions, our team enjoys the best of what the city has to offer. From world-class concerts and sporting events at the M&S Bank Arena to the historic charm of the Royal Albert Dock, there's something for everyone just steps away. Shopping enthusiasts can explore Liverpool ONE, while music lovers can walk in the footsteps of The Beatles with famous sights nearby. Join us and be part of a workplace where city life meets opportunity. Head Chef Dalata Hotel Group are currently looking for an experienced Head Chef who is eager to take ownership, elevate their teams, and drive outstanding performance while continuing to grow professionally. In this position, you will have a unique opportunity to shape your team's culture and success while contributing to the hotel's strategy. If you are looking for your next opportunity or a move in your career into a supportive environment that values innovation and excellence, we invite you to be part of our thriving community at Dalata Hotel Group. Benefits 50% Off F&B in all properties €/£60 employee rate on rooms for all Dalata hotel 30% off Friends & Family rate SAYE (Save As You Earn Scheme Pension access (Ask your HR Manager for local pension information) Performance-related bonus plan Development Opportunities through our Dalata Academy to support your career journey Free employee meals on duty Extra AL day for every year worked (5 days to a maximum of 5 days) Employee Assistance Programme Cycle to Work Scheme/Transport Schemes Staff Appreciation Initiatives, fun team-building activities and regular charity events Your Key Duties and Responsibilities: Take responsibility for the day-to-day leadership and smooth operation of the hotel kitchen, ensuring consistently high standards across all food outlets. Develop and implement menu strategies that reflect the hotel's offering, guest preferences, seasonal produce and commercial objectives. Lead, motivate and develop the kitchen team, creating a positive working environment and supporting colleagues through coaching, training and regular feedback. Maintain excellent standards of food quality, presentation and consistency, ensuring every dish meets both brand and guest expectations. Oversee food purchasing, stock control and supplier relationships, ensuring ingredients are high quality, responsibly sourced and delivered within budget. Work closely with the hotel's operational teams to deliver a successful conference, events and banqueting offering, including menu planning and service execution. Manage kitchen budgets, food costs, labour costs and waste levels to achieve agreed financial targets without compromising quality. Ensure full compliance with food safety, HACCP, allergen management, health and safety, and company standards at all times. Plan kitchen rotas and staffing levels effectively, ensuring the operation is appropriately resourced in line with business needs. Collaborate with the wider hotel management team to support guest satisfaction, revenue growth and the overall success of the hotel. Requirements: What You Will Need: Previous experience as a Junior Sous Chef, Sous Chef or in a similar senior kitchen role within a hotel or comparable high-volume hospitality environment. A genuine passion for food, with an unwavering focus on quality, presentation and consistency. A culinary arts qualification or similar is desirable, but not essential where you can demonstrate strong practical experience. Proven experience of leading, motivating and developing a kitchen team, helping colleagues perform at their best. Strong knowledge of food safety, HACCP, allergen management and health and safety requirements. Good commercial awareness, including an understanding of food costs, stock control, waste management and labour planning. A positive and ambitious approach, with a genuine desire to continue learning and developing within the role. Strong communication and organisational skills, with the confidence to contribute to the hotel's wider operational and commercial strategy. The ability to build positive working relationships and influence colleagues at all levels of the business. A calm, hands-on and solutions-focused approach, with the ability to maintain high standards during busy services and events. About us Dalata Hotel Group - We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers. Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process. Perfectly positioned in the vibrant city centre, Maldron Hotel Liverpool places you right at the heart of the action. Just minutes from iconic landmarks, cultural venues, and major attractions, our team enjoys the best of what the city has to offer. From world-class concerts and sporting events at the M&S Bank Arena to the historic charm of the Royal Albert Dock, there's something for everyone just steps away. Shopping enthusiasts can explore Liverpool ONE, while music lovers can walk in the footsteps of The Beatles with famous sights nearby. Join us and be part of a workplace where city life meets opportunity. TPBN1_UKCT

The Titanic Hotel Liverpool is all about the restoration of one of our citys most historic and iconic buildings. As a World Heritage site it forms part of the Stanley Dock Village development overlooking the waters of Stanley Dock. The hotel is a hotel of unequalled proportion of size, service and style. We are currently looking for a passionate and experienced Assistant Restaurant Manager to join our team in Stans Restaurant & Grill at the iconic Titanic Hotel, Stanley Dock, Liverpool. As Assistant Restaurant Manager, you must be able to support and deliver first class service and strong leadership, whilst maintaining strong customer service at all times. Responsibilities will include: Assist in the management of the day to day restaurant operations within the hotel Training and development of the team To provide a first class service to all guests Ensuring all sales activity is monitored in line with company policy To monitor and comply with all company and legal statutory requirements You will be a hands on Assistant Restaurant Manager supporting the Restaurant Manager you will have the ability to thrive in a busy service environment, whilst developing a strong collaborative team in order to add value to the business. The successful Assistant Restaurant Manager will have a solid hospitality background with good supervisory/assistant management experience within Hotels and will have ideally worked in a similar sizedproperty. If you are a Supervisor/Assistant Restaurant Manager who possesses flair, style and an outgoing personality we would love to hear from you. This is a superb opportunity to join a solid growing company who really develop and take care of their staff. This Assistant Restaurant Manager role offers a competitive salary and company benefits What we are looking for in our Restaurant Manager; At least two years experience at supervisory level in a busy, quality 4/5 star hotel Has the ability and experience to train a strong & engaged team Strong food and wine knowledge Excellent communication skills A team player who can motivate and inspire the team to perform ensuring goals are achieved Self-reliant, has drive and determination to succeed Flexible, adapts quickly and positively to new situations Sets and strives to achieve high personal performance standards Understands and achieves all departmental sales, revenues & hotel monthly & annual set targets Please only apply if you have the essential skills and experience for the role In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility. TPBN1_UKCT

Job Ref: DAL5771 Branch: Maldron Hotel Liverpool Location: Maldron Hotel Liverpool, Liverpool Salary/Benefits: Competitive Salary Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 19/08/2026 Closing date: 19/09/2026 Perfectly positioned in the vibrant city centre, Maldron Hotel Liverpool places you right at the heart of the action. Just minutes from iconic landmarks, cultural venues, and major attractions, our team enjoys the best of what the city has to offer. From world-class concerts and sporting events at the M&S Bank Arena to the historic charm of the Royal Albert Dock, there's something for everyone just steps away. Shopping enthusiasts can explore Liverpool ONE, while music lovers can walk in the footsteps of The Beatles with famous sights nearby. Join us and be part of a workplace where city life meets opportunity. Sous Chef Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge while also providing exposure to senior team members who can mentor you along the way. We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel Group! Benefits Free employee meals on duty 50% Off F&B in all properties €/£60 employee rate on rooms for all Dalata owned hotels 30% off the Friends & Family rate Extra AL day for every year worked (5 extra days to a maximum of 5 days) Employee Assistance Programme. Cycle to Work Scheme/Transport Schemes Pension access (Ask your HR Manager for local pension information) Development Opportunities through our Dalata Academy- support your career journey Staff Appreciation Initiatives, Fun Team Building Activities and regular charity events Your Job Support the Head Chef with the smooth and efficient day-to-day running of the hotel kitchen. Lead by example, ensuring food is prepared, cooked and presented to consistently high standards. Supervise, motivate and develop the kitchen team, providing clear direction and constructive feedback. Train, coach and support kitchen team members, helping them to develop their skills, knowledge and confidence. Help induct new starters and ensure team members understand recipes, kitchen procedures, food safety requirements and hotel standards. Coordinate preparation and service, ensuring the kitchen is organised and fully prepared for each shift. Deputise for the Head Chef when required, taking responsibility for kitchen operations and team leadership. Monitor stock levels, place kitchen orders with approved suppliers and check deliveries for quality, accuracy and correct storage. Support effective stock rotation, portion control and waste management to help control food costs. Maintain excellent food safety, hygiene and cleanliness standards, ensuring HACCP and allergen procedures are followed at all times. Work closely with other hotel departments to support the successful delivery of meetings, events and other food and beverage services. Assist with menu development and contribute ideas to improve quality, consistency and the overall guest experience. What You'll Need Previous experience as a Sous Chef, Junior Sous Chef or experienced Chef de Partie within a hotel or similarly busy kitchen environment. A genuine passion for food and a strong focus on quality, presentation and consistency. Strong leadership skills, with the ability to motivate, support and develop a kitchen team. Experience with stock control, food ordering, portion control and waste management. Good organisational skills and the ability to manage competing priorities during busy service periods. A strong working knowledge of HACCP, food safety, allergen management and kitchen hygiene requirements. The confidence to take responsibility for kitchen operations when deputising for the Head Chef. Strong communication skills and the ability to build positive working relationships across the hotel. A culinary qualification or similar is desirable but not essential. A positive attitude and a genuine desire to continue learning and developing within the role. Flexibility to work a range of shifts, including early mornings, evenings, weekends and bank holidays. About U s Dalata Hotel Group - We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers. Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process. Perfectly positioned in the vibrant city centre, Maldron Hotel Liverpool places you right at the heart of the action. Just minutes from iconic landmarks, cultural venues, and major attractions, our team enjoys the best of what the city has to offer. From world-class concerts and sporting events at the M&S Bank Arena to the historic charm of the Royal Albert Dock, there's something for everyone just steps away. Shopping enthusiasts can explore Liverpool ONE, while music lovers can walk in the footsteps of The Beatles with famous sights nearby. Join us and be part of a workplace where city life meets opportunity. TPBN1_UKCT

Rosewood Hotel Group is seeking a Director of Talent & Culture to lead the property’s people strategy and executive-enabled workforce initiatives in London.

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