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Job Title: Receptionist \n Location: Manchester \n Employment Type: various temporary roles \n \n Role Overview \n We are looking for a friendly, professional, and organised Receptionist to be the first point of contact for visitors, clients, and staff. The successful candidate will provide a welcoming reception service while supporting the smooth day-to-day running of the office. \n \n Key Responsibilities \n\n • Greet and welcome visitors in a professional and friendly manner.\n, • Answer, screen, and direct incoming telephone calls.\n, • Manage incoming and outgoing post and deliveries.\n, • Respond to general enquiries and provide appropriate information.\n, • Maintain a clean, tidy, and professional reception area.\n, • Manage meeting room bookings and visitor appointments.\n, • Support general administrative and office duties as required.\n, • Maintain accurate records and handle basic data entry.\n, • Liaise with staff, clients, suppliers, and visitors as needed.\n, • Follow company procedures relating to security, confidentiality, and health and safety.\n\n \n Essential Skills & Experience \n\n • 1-2 years previous experience in a reception, customer service, or administrative role\n, • Excellent communication and interpersonal skills.\n, • Friendly, professional, and approachable manner.\n, • Good organisational and time-management skills.\n, • Ability to work independently and as part of a team.\n, • Good attention to detail.\n, • Basic IT skills, including Microsoft Office or similar systems.\n\n

TSA Riley is a professional services business. Since formation in 2011, we have developed a comprehensive suite of programme management capabilities. We combine our industry expertise with innovative thinking and digital products to develop close relationship with our clients our clients and deliver our commitments. We are actively engaged on some of the largest infrastructure projects across the UK and Canada, performing to our mission statement. \n \n "Working together to develop intelligent programme management solutions, helping to deliver a more sustainable world" \n \n Overview of Role: \n The Business Support Manager plays a central role in ensuring the smooth, efficient and compliant operation of the business. Working closely with leaders across the organisation, this role combines office management, facilities, health & safety, business assurance, rail industry compliance, executive support and business coordination. The role creates an organised, safe and productive working environment while ensuring statutory, regulatory and industry obligations are met and continuously improving operation processes. \n \n The role will be based from our Manchester office, with a requirement to attend the office a minimum day of four days per week to support effective collaboration, stakeholder engagement and the delivery of business operations. \n \n Responsibilities: \n Office Operations & Facilities \n\n • Oversee day-to-date office operations, facilities, equipment, suppliers and workplace resources.\n, • Manage landlord, contractors and service providers.\n, • Coordinate maintenance, statutory inspections, security, access passes and lockers.\n, • Organise meetings, travel, events and hospitality.\n, • Support onboarding through workspaces, equipment and inductions\n, • Continuously improve the workplace environment and employee experience.\n\n \n Compliance, Health & Safety & Business Assurance \n\n • Coordinate health, safety and compliance activities.\n, • Maintain compliance schedules, policies, records and audit-ready documentation.\n, • Administer first aid, DSE, COSHH, PPE and H&S inductions.\n, • Support internal/external audits and continuous improvements.\n\n \n Rail Industry Compliance \n\n • Manage Sentinel, RISQS and associated rail compliance\n, • Coordinate occupational health, training, fatigue assessments and Track Visitor passes.\n, • Act as key contact for auditors and compliance providers.\n\n \n Business Support & Executive Coordination \n\n • Maintain business records, mandatory H&S training records and asset registers.\n, • Support executives with reports, presentations and internal communications.\n, • Monitor actions and deadlines and coordinate cross functional activities.\n\n \n Requirements: \n\n • Proven experience in office, operations, facilities or business support management.\n, • Strong organisation, planning and administrative skills with excellent attention to detail.\n, • Strong interpersonal and stakeholder management skills.\n, • Experience in regulated or compliance driven environments.\n, • Knowledge of Microsoft 365 (Outlook, Teams, Excel, PowerPoint and SharePoint).\n, • Proactive, solution-focused mindset with a commitment to continuous improvements.\n, • Knowledge of health & safety administration, Sentinel, and/or RISQS (desirable)\n, • Proactive, solution-focused mindset with a commitment to continious improvement.\n\n \n Benefits: \n\n • Competitive salary (salary dependant on experience level)\n, • Pension scheme\n, • 25 days holidays + option to buy 4 days\n, • Additional 1 day holiday for your birthday\n, • Private healthcare and employee assistance programme\n, • Group life insurance\n, • Medi Cash health insurance providing cashback towards everyday healthcare bills\n, • Enhanced family leave, including maternity/paternity/adoption\n, • Cycle to work scheme\n, • Financial and technical support for professional memberships\n, • Hybrid working\n, • Summer and Winter staff celebration events\n\n \n Core Values: \n We pride ourselves on behaving and delivery to our core values: \n\n • People - We encourage diversity whilst investing in and developing the very best talent.\n, • Integrity - Our reputation, passion and commitment, inspire trust and integrity.\n, • Community - We are a collaborative community, understanding challenges from every angle, exploring innovative solutions based on our expert knowledge.\n, • Innovation -We are driven to inspire others with fresh creative ideas based on continuously learning.\n\n

General Manager - Maternity CoverLocation: Imperial War Museum North, ManchesterSalary: Up to £45,000 per annum FTEContract: 11-month maternity cover, Full-Time, 5 out of 7 days per weekWhat can we offer you:A collaborative and inclusive culture, where your ideas are valued, and creativity is encouraged.25 days annual leave (excluding bank holidays).Free staff meals whilst at work.Access to Compass Group company perks & benefits.Perks for Work discounts and promotions.Access to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks.On-site F&B discounts.No shortage of delicious food.About the Role:We're seeking a proactive and people-focused General Manager to lead the catering, events and hospitality operations at Imperial War Museum North in Manchester. This is a fantastic opportunity to lead visitor experiences within one of the UK's most iconic cultural institutions, welcoming guests from across the country and around the world.As General Manager, you will lead the onsite catering, events and hospitality operation, working closely with the Operations Manager to oversee both the retail and events food and beverage services.You will be responsible for ensuring the smooth running of the busy café operation alongside a varied conference and events diary. You will deliver exceptional service standards through strong onsite leadership and team engagement, while continually identifying opportunities to improve operational efficiency, commercial performance and the overall visitor experience.Key Responsibilities:Leading, training and developing a motivated, skilled team of operational and culinary colleagues.Managing all aspects of labour planning, cost control and forecasting.Identifying and driving commercial opportunities to maximise food and beverage revenue.Maintaining strong client and stakeholder relationships and ensuring expectations are consistently exceeded.Overseeing operational delivery across all food, beverage, events and hospitality services.Ensuring compliance with company policies, health and safety standards and financial targets.Supporting and delivering the venue's growth and development strategy in partnership with the client.Ensuring consistent delivery of high service standards through active floor leadership and team engagement.Building strong working relationships with museum and venue stakeholders, responding positively to feedback and ensuring client and visitor satisfaction.Supporting the team through the maternity cover period, maintaining continuity and delivering a consistently high-performing operation.About You:2+ years' experience as a General Manager, or 4+ years' experience as a Deputy General Manager or Operations Manager within hospitality, ideally in visitor attractions, cultural venues or multi-outlet operations.Proven experience supporting the running of busy environments with high footfall and varied service styles.Strong financial awareness and understanding of budgets, cost control and labour management.Excellent leadership skills, with experience motivating teams and supporting training and development.Confident communication and stakeholder engagement abilities, with the ability to build effective relationships at all levels.A passion for food, service and delivering memorable visitor experiences.Ability to adapt in a fast-paced environment, balancing day-to-day operational delivery with longer-term projects and commercial objectives.A hands-on, visible leadership style and the ability to inspire teams to deliver consistently high standards.Experience within a museum, visitor attraction, events or cultural venue environment would be advantageous.About Us:Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York.Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people. You can find a full list of our venues on our website.We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association's Food Made Good Programme.Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!Job Reference: com/1108/70664001/52826018/SU #RA VenuesTPBN1_UKTJ

Building a sustainable tomorrow BAM UK & Ireland are recruiting a Facilities Concierge to join our FM Segment of the business and to be based out of our offices in Bower House in Oldham. Working 8.00am - 4.00pm Monday to Friday. The working hours may change to suit the needs of the business. The Facilities Concierge acts as the on-site ambassador for the FM contract, providing a visible, professional, and customer-focused presence within the corporate office. The role ensures workplace standards are upheld throughout the day, issues are identified and escalated promptly, and seamless coordination occurs between the in-house team and outsourced FM providers. This role supports safe, clean, and efficient operations while enhancing the overall experience for building users and visitors. Making Possible • Maintain a visible presence across the building, proactively monitoring workplace, cleaning, and presentation standards. • Quality check cleaning delivery against contractual standards and report shortfalls through FM channels. • Review the quality and workmanship of small works and tasks undertaken by contractors, escalating issues appropriately. • Act as an on-site liaison between the outsourced FM contract team and the in-house office team, ensuring smooth communication and coordination. • Identify building issues and log them through the correct FM systems, ensuring appropriate follow-up. • Coordinate immediate workarounds to minimise operational disruption when issues arise. • Provide concierge-style customer service, responding to queries and directing building users appropriately. • Assist with visitor experience, including supporting reception and ensuring smooth guest arrival where required. • Support occasional events, including room readiness checks, logistics, and coordination. • Provide support to the in-house Office Manager and Coordinator when required, including cover for absence. • Assist with deliveries, movement of items, and ad-hoc workplace support tasks. • Undertake any other reasonable duties to support a safe, clean, and efficient building environment. • Maintain awareness of workplace health & safety requirements, escalating risks appropriately without undertaking technical tasks. What’s in it for you? A challenging and continuously changing environment in a forward thinking organisation. In addition to an attractive salary and benefits package, we support further personal growth and development. What do you bring to the role? • Strong customer service background from hospitality, front-of-house, facilities, or workplace experience roles. • Excellent communication skills and ability to build positive relationships with stakeholders at all levels. • Proactive, observant, and able to anticipate issues before they escalate. • Good organisational skills with the ability to manage multiple priorities. • Professional and approachable manner with a focus on delivering high-quality service. • Basic understanding of workplace health & safety and building etiquette (non-technical). • Confidence in monitoring standards and reporting issues constructively. • Ability to remain calm and adaptable within a dynamic environment. • Comfortable acting as the 'eyes and ears' for the FM contract on site. About BAM Building a sustainable tomorrow. That’s our mission and our promise at BAM. It’s how we engineer vital infrastructure and construct high-quality buildings as one of the largest construction companies in Europe. We strive to create an environment where everybody feels welcome and valued. We’re on an exciting journey to employ the best talent to join us regardless of social background, race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics. The application process BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel we need to do something to make it more accessible to you, do not hesitate to speak with one of our team, and we will do our best to support you. "Join us in Making Possible

Your new company Hays are recruiting for a temporary, professional Guest Experience Host to act as the frontline ambassador for our clients' busy Manchester city centre site. This role supports the on-site management team to deliver an exceptional occupier and visitor experience, uphold high building standards, and ensure smooth day-to-day operations. The ideal candidate will be confident, customer-centric, and capable of managing a varied workload in a fast‑paced environment. Previous front of house/reception experience is necessary. Your new role Key Responsibilities Provide a warm, professional welcome to all visitors and occupiers. Respond promptly to service requests, ensuring issues are resolved quickly and appropriately. Communicate courteously and effectively in person, via phone, and email. Support with switchboard cover and general reception duties. Liaise with contractors and the management team to support reactive and planned maintenance activities. Log and track maintenance requests, ensuring service standards are met. Maintain high standards of cleanliness and presentation in all common and landlord areas. Assist with room bookings, meeting room set‑ups, refreshments, and events. Maintain and update tenant contact lists and site documentation. Contribute to Health & Safety processes, audits, and record-keeping. Support marketing and engagement activity, including site events and social/business media presence. Work collaboratively with colleagues to uphold a welcoming, efficient, and well‑managed environment.What you'll need to succeed Strong interpersonal and communication skills. Ability to work independently and prioritise effectively. Good organisational and planning capability. Comfortable working in a dynamic, customer-centric environment. Basic knowledge of Health & Safety requirements Confident using technology and administrative systems. Minimum 1 year's experience in a similar, guest experience, concierge, or front‑of‑house role.What you'll get in return This role is a temporary ad hoc role, excellent business and an opportunity for repeat work. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

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