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  • Host/Hostess
    Host/Hostess
    hace 1 hora
    £16–£17 por hora
    Jornada completa
    London

    At Firmdale Hotels, we pride ourselves on delivering unparalleled hospitality experiences, blending luxury with warmth and personality. Our Charlotte Street Hotel, nestled in the vibrant heart of London, embodies our commitment to exceptional service and attention to detail. We are currently seeking a dedicated and personable individual to join our esteemed team as a Host. As a Host at Firmdale Hotels, you will be the welcoming face of our renowned restaurant, creating memorable experiences for our guests from the moment they step through our doors. Your ability to effortlessly build rapport and anticipate the needs of our guests will be essential in ensuring their satisfaction and loyalty. Responsibilities: • Greet guests with genuine warmth and enthusiasm, making them feel valued and appreciated from the moment they arrive., • Escort guests to their tables, ensuring a smooth and efficient seating process while maintaining a keen eye for detail., • Proactively anticipate guest needs and preferences, going above and beyond to exceed expectations and create personalised experiences., • Work collaboratively with colleagues across various departments to ensure seamless service delivery and guest satisfaction., • Uphold Firmdale's high standards of service and presentation at all times, contributing to the overall ambiance and reputation of our establishment., • Engage guests in friendly and inspiring conversation, sharing your passion for hospitality and our unique offerings. What you Need: • A keen willingness to collaborate and contribute to a dynamic team environment., • Previous experience in a customer-facing role is desirable, but not essential, as long as you possess a genuine passion for delivering exceptional service., • A meticulous eye for detail and a commitment to upholding Firmdale's standards of excellence in all aspects of your work., • A genuine enthusiasm for hospitality and a natural ability to connect with people from all walks of life., • An infectious positivity and can-do attitude that inspires confidence and trust in our guests and colleagues alike. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Located in the heart of Fitzrovia, known for its acclaimed restaurants, independent cafés and boutique shops, Charlotte Street Hotel is an intimate hotel with real character and personality. Owner Kit Kemp's fearless signature style fills every corner: bold colour, rich pattern and exceptional craft, all woven together as a heartfelt homage to the Bloomsbury Group, the celebrated circle of artists and writers who gathered just a few streets away. With Soho a minute's walk away and some of the city's most exciting theatres, bars and restaurants right on the doorstep, this is a hotel that inspires everyone who works within it. We look for people who bring curiosity and warmth, and who take genuine pride in creating something special for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, Oscar Bar & Restaurant, 2026, • Best Afternoon Tea, Country & Townhouse, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

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  • Field Service Engineer
    Field Service Engineer
    hace 9 horas
    £12–£20 por hora
    Jornada completa
    Potters Bar

    Gaming Machine, Pool Table & Jukebox Service Engineer Location: Hertfordshire, North London and surrounding areas Job type: Full-time, permanent Company: Crystal Leisure Ltd Salary: Competitive, dependent on experience Benefits: Company vehicle, fuel card, tools, uniform and workplace pension About the role Crystal Leisure Ltd is looking for a reliable and practical Field Service Engineer to install, maintain and repair gaming machines, pool tables, jukeboxes and associated leisure equipment across our customer locations. You will work mainly in pubs, clubs and other hospitality venues, responding to service calls and ensuring that equipment is safe, presentable and operating correctly. This is a field-based role involving regular travel throughout Hertfordshire, North London and the surrounding areas. Previous experience with gaming or leisure equipment would be an advantage, although training can be provided to a candidate with strong electrical, mechanical or technical ability. Main responsibilities • Diagnose and repair faults on digital gaming machines, fruit machines and other amusement equipment., • Service and repair pool tables, including coin mechanisms, ball releases, cushions, cloth and levelling., • Diagnose and repair digital jukeboxes, amplifiers, speakers and associated audio equipment., • Install, exchange and remove equipment at customer premises., • Configure equipment, internet connections, routers and basic network settings., • Complete preventative maintenance and equipment safety inspections., • Carry out software updates and basic equipment programming., • Maintain accurate digital job sheets, service records and parts-used information., • Manage spare parts and tools carried in the company vehicle., • Keep equipment clean, secure and professionally presented., • Communicate clearly with venue managers and staff., • Escalate recurring or complex technical faults when required., • Assist with machine collections, cash handling or meter readings where authorised and properly trained., • Follow company procedures relating to security, cash, data protection and health and safety., • Participate in an agreed out-of-hours or weekend call-out rota. Essential requirements • Good practical electrical, mechanical or technical skills., • Ability to diagnose faults logically and work independently., • Basic understanding of computers, software and networking., • Good communication and customer-service skills., • Reliable, organised and able to manage a daily workload., • Comfortable working in pubs, clubs and hospitality venues., • Physically capable of moving equipment safely with appropriate assistance and handling equipment., • Full UK driving licence., • Willingness to travel throughout the company’s service area., • Flexibility to work occasional evenings, weekends and bank holidays as required., • Honest and trustworthy, particularly when working around cash and valuable equipment. Desirable experience Experience in any of the following would be beneficial: • Gaming, amusement or fruit machines., • Pool tables and coin-operated equipment., • Digital jukeboxes and commercial audio systems., • Electronic or electrical fault-finding., • Computers, routers, Wi-Fi and network cabling., • AV, CCTV, alarms or other field-service equipment., • Working in pubs, clubs, arcades or the wider leisure industry., • PAT testing or relevant electrical qualifications. What we offer • Competitive salary based on experience., • Company vehicle and fuel card., • Company phone or tablet., • Tools, equipment and uniform., • Full product and systems training., • Workplace pension., • Holiday entitlement., • Overtime and call-out opportunities., • A varied, hands-on position with opportunities to develop your technical skills., • The opportunity to work with both established leisure equipment and new interactive gaming technology. Working hours The normal working pattern will be agreed with the successful applicant. Because our customers operate within the hospitality sector, some evening, weekend and bank-holiday work may be required. Participation in an on-call rota may also form part of the role. How to apply Please send your CV together with a short explanation of your relevant technical or field-service experience. Applicants from electrical, mechanical, AV, IT, vending, security or similar service backgrounds are encouraged to apply.

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  • Reservations Agent
    Reservations Agent
    hace 2 horas
    £15.5–£17 por hora
    Jornada completa
    London

    Join our dynamic team at Firmdale Hotels and embark on a journey with us at the prestigious Charlotte Street Hotel. We're seeking a vibrant Reservations Agent to elevate our guest experience to new heights. If you're a confident communicator with a passion for impeccable service, this role is tailor-made for you. At Firmdale Hotels, we pride ourselves on delivering exceptional service, and as a Reservations Agent, you'll play a pivotal role in upholding our reputation. Working alongside our esteemed front office team, you'll be the first point of contact for guests, ensuring every interaction is infused with warmth and professionalism. Responsibilities: • Be the face of our hotel by providing personalised service to guests, exceeding their expectations at every touchpoint., • Master all aspects of our hotel rooms and facilities, enabling you to confidently advise guests and external agents on rates and packages., • Thrive in a collaborative environment, contributing your energy and expertise to our cohesive team., • Demonstrate meticulous attention to detail in managing reservations, ensuring accuracy and efficiency., • Engage with guests and colleagues with clarity and warmth, creating a welcoming atmosphere for all. What you Need: • Previous experience as in reservation required, • A keen willingness to collaborate and support your colleagues., • Dedication to delivering exceptional service with a smile., • Reflect our commitment to excellence through your professional appearance., • A meticulous approach to your work, ensuring nothing slips through the cracks., • Experience using Opera system, • Bring your passion for hospitality to work every day, energising those around you. What We Offer: • Hourly rate of £15.50 - £17.00 per hour inclusive of service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you are ready to embark on an exciting journey with Firmdale Hotels and contribute to our tradition of excellence in hospitality, we'd love to hear from you! Apply now to join our passionate team and be part of something extraordinary. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. *In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

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  • Care Assistant / Carer
    Care Assistant / Carer
    hace 30 días
    £13–£14.1 por hora
    Jornada completa
    Barnet

    Job Title Care Assistant (Domiciliary Care) Reports To Care Coordinator / Registered Manager Job Purpose To provide high-quality, person-centred care and support that enables people to remain safe, independent, and comfortable in their own homes. Care Assistants will promote dignity, choice, respect, and independence while delivering care in accordance with individual care plans, company policies, and Care Quality Commission (CQC) standards. Key Responsibilities Personal Care • Assist with washing, bathing, showering, dressing and grooming., • Support with toileting and continence care., • Assist with mobility and safe transfers using appropriate equipment where required., • Promote independence by encouraging individuals to do as much as they are able. Medication Support • Administer or assist with medication in accordance with company policies and training., • Record all medication administered accurately., • Report any medication concerns or side effects immediately. Nutrition and Hydration • Prepare and serve meals according to dietary requirements., • Encourage adequate food and fluid intake., • Support individuals with eating and drinking where required. Domestic Support • Carry out light household duties including:, • Cleaning, • Laundry, • Ironing, • Changing bedding, • Shopping, • Meal preparation Emotional and Social Support • Provide companionship and emotional reassurance., • Encourage participation in hobbies and community activities., • Support individuals to maintain relationships with family and friends., • Promote mental wellbeing and reduce social isolation. Health Monitoring • Observe and report any changes in physical or mental wellbeing., • Escalate concerns promptly to the Care Coordinator or Registered Manager., • Maintain accurate daily records and care notes. Safeguarding • Protect individuals from abuse, neglect and exploitation., • Follow safeguarding procedures at all times., • Report any concerns immediately. Health and Safety • Work in accordance with Health and Safety legislation., • Use moving and handling equipment safely., • Follow infection prevention and control procedures., • Wear appropriate Personal Protective Equipment (PPE). Record Keeping • Complete electronic or paper care records accurately., • Record medication, incidents and observations promptly., • Maintain confidentiality in accordance with GDPR and company policy. Professional Standards • Maintain a professional appearance and attitude., • Arrive punctually for all scheduled visits., • Treat every individual with dignity, compassion and respect., • Build positive relationships with clients, families and healthcare professionals., • Attend mandatory training and regular supervision., • Participate in team meetings and continuous professional development. Person Specification Essential • Caring, compassionate and reliable., • Excellent communication and interpersonal skills., • Ability to work independently and as part of a team., • Good written and spoken English., • Flexible approach to working hours, including evenings, weekends and bank holidays., • Commitment to maintaining confidentiality., • Right to work in the UK. Desirable • Previous experience in health or social care., • NVQ/QCF Level 2 or Level 3 in Health & Social Care., • Full UK driving licence and access to a vehicle (preferred for domiciliary care)., • Experience supporting individuals living with dementia, learning disabilities or complex needs. Core Values Every Care Assistant is expected to demonstrate: • Compassion, • Respect, • Integrity, • Professionalism, • Accountability, • Reliability, • Person-centred care Benefits • Competitive pay, • Paid training and induction, • Ongoing professional development, • Flexible working patterns, • Career progression opportunities, • Paid holiday, • Pension scheme, • Employee assistance and wellbeing support, • Uniform and PPE provided Performance Expectations Care Assistants are expected to: • Deliver safe, effective and compassionate care., • Maintain excellent attendance and punctuality., • Achieve compliance with mandatory training., • Receive positive feedback from clients and families., • Demonstrate professionalism at all times., • Maintain accurate documentation and follow all company policies and procedures.

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  • Chef de Partie
    Chef de Partie
    hace 10 horas
    £35000 anual
    Jornada completa
    London

    Are you a culinary enthusiast seeking an opportunity to showcase your talent and thrive in a dynamic environment? Join our esteemed team at Firmdale Hotels, where we are renowned for our commitment to excellence in hospitality. We are currently seeking a dedicated and skilled Chef de Partie to become an integral part of our culinary team at the vibrant Dorset Square Hotel. As a Chef de Partie, you will play a crucial role in ensuring the smooth operation of our kitchen, contributing to the delivery of exceptional dining experiences for our guests. Your responsibilities will include coordinating the preparation and service of breakfast, lunch, or dinner in our fast-paced environment. With a keen eye for detail and a passion for culinary excellence, you will uphold our high standards and contribute to the success of our culinary offerings Responsibilities: • Execute kitchen operations with confidence and precision, showcasing your expertise in food preparation., • Maintain a clean and organised kitchen environment, adhering to strict Health and Safety regulations., • Collaborate effectively with our Kitchen Team, demonstrating excellent communication and teamwork skills., • Prepare and deliver room service orders promptly and to the highest quality standards., • Proactively complete food prep tasks for upcoming service, ensuring seamless operations., • Showcase your passion for food through every dish, paying meticulous attention to detail in presentation and flavour. What You Need: • Previous experience in a similar role is essential, along with a solid understanding of kitchen operations in a high-pressure environment., • We are looking for individuals who are genuinely passionate about food and take pride in delivering dishes of the highest quality., • As a Chef de Partie, you will have the opportunity to supervise a small team, providing guidance and support to ensure seamless service., • You will be responsible for monitoring stock levels within your section and assisting with ordering to maintain optimal inventory levels., • With excellent organizational and communication skills, you will thrive in our team-oriented environment, contributing to the overall success of our culinary operations. What We Offer: • Competitive annual salary of £35,000 plus service charge., • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Our very first opening, and the hotel where Tim and Kit Kemp's vision for Firmdale Hotels began, Dorset Square Hotel occupies a handsome Regency building overlooking the garden square that was once the site of Thomas Lord's original cricket ground. Set in the charming, residential heart of Marylebone, it's surrounded by some of the capital's finest independent shops, cafés, restaurants and historic buildings. At its heart is The Potting Shed, our much-loved bar and restaurant, which brings its own warmth and character to this already special address. There's a real sense of history and heritage to this place, and a warmth that comes from being where it all started. To work at Dorset Square is to be part of that story, and to help write the next chapter through the care and dedication you bring to every guest experience. You'll be joining an award-winning team: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Readers' Choice Awards, Condé Nast Traveller, 2025 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

    Inscripción fácil
  • Supervisor
    Supervisor
    hace 2 meses
    £30000–£34000 anual
    Jornada completa
    Highwood Hill, London

    We are looking for an enthusiastic, reliable, and experienced Restaurant Supervisor to join our team. This is an excellent opportunity for someone with strong leadership skills who is passionate about delivering outstanding customer service and creating a positive working environment. Key Responsibilities: • Supervise the day-to-day operation of the restaurant, ensuring smooth and efficient service., • Lead, motivate, and support the front-of-house team to deliver exceptional customer experiences., • Assist with staff training, coaching, and performance management., • Manage staff rotas, breaks, and daily task allocation., • Handle customer queries, feedback, and complaints professionally and effectively., • Ensure high standards of cleanliness, food safety, and health & safety are maintained at all times., • Support stock control, ordering, and inventory management., • Work closely with the management team to achieve sales targets and operational goals., • Step in to support all areas of the restaurant during busy periods. What We're Looking For: • Previous supervisory or team leader experience in a restaurant, hospitality, or food service environment., • Excellent leadership and communication skills., • A positive, hands-on attitude with the ability to work under pressure., • Strong organisational and problem-solving abilities., • A passion for delivering exceptional customer service., • Flexible availability, including evenings, weekends, and bank holidays. What We Offer: • Competitive pay., • Opportunities for career progression and development., • Staff discounts., • A supportive and friendly working environment., • Ongoing training and development. If you're a motivated leader who thrives in a fast-paced hospitality environment and enjoys developing a successful team, we'd love to hear from you. Apply today and become part of our growing team.

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  • Bar Back
    Bar Back
    hace 10 horas
    £15–£16 por hora
    Jornada completa
    London

    Are you ready to embark on a journey into the heart of hospitality excellence? Firmdale Hotels, a renowned name in luxury accommodations, is calling for passionate individuals to join our dynamic team at Charlotte Street Hotel. As a Barback, you will be at the forefront of creating unforgettable experiences for our guests, all while honing your skills in a vibrant and supportive environment. Firmdale Hotels stands as a beacon of sophistication, blending timeless elegance with modern charm across our portfolio of exclusive properties. At Charlotte Street Hotel, nestled in the heart of London's vibrant Soho district, we pride ourselves on delivering unparalleled service and unforgettable experiences to every guest who walks through our doors. As a Barback, you'll be an integral part of our Food and Beverage team, supporting our bartenders in delivering seamless service to our discerning clientele. This entry-level position is perfect for individuals who are eager to kick-start their career in the hospitality industry, offering ample opportunities for growth and advancement. Whether you are a seasoned professional or just starting out, we welcome candidates with a passion for excellence and a drive to succeed. Responsibilities: • Assist bartenders in the preparation and service of beverages, ensuring timely delivery to guests., • Support the Barista function when required, preparing and serving coffee and other hot beverages to the required standards., • Maintain cleanliness and organisation across the bar and coffee preparation and service areas, ensuring all equipment, glassware, crockery and supplies are clean, organised and readily available., • Replenish bar and coffee station supplies, maintaining appropriate stock levels throughout service., • Maintain cleanliness and organisation behind the bar, replenishing supplies as needed., • Uphold our commitment to exceptional customer service, anticipating and fulfilling guest needs with warmth and professionalism., • Demonstrate a keen eye for detail, ensuring that every drink is crafted to perfection and presented with care., • Collaborate closely with colleagues to create a seamless and memorable experience for our guests, embodying the spirit of teamwork in everything you do. What you Need: • A genuine passion for hospitality and a desire to learn and grow within the industry., • Strong communication skills and the ability to thrive in a fast-paced environment., • Impeccable attention to detail, with a focus on delivering excellence in every aspect of your work., • A positive attitude and a willingness to go above and beyond to exceed guest expectations., • Previous experience in a similar role is advantageous but not essential – we're more interested in your potential and your passion for hospitality. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Located in the heart of Fitzrovia, known for its acclaimed restaurants, independent cafés and boutique shops, Charlotte Street Hotel is an intimate hotel with real character and personality. Owner Kit Kemp's fearless signature style fills every corner: bold colour, rich pattern and exceptional craft, all woven together as a heartfelt homage to the Bloomsbury Group, the celebrated circle of artists and writers who gathered just a few streets away. With Soho a minute's walk away and some of the city's most exciting theatres, bars and restaurants right on the doorstep, this is a hotel that inspires everyone who works within it. We look for people who bring curiosity and warmth, and who take genuine pride in creating something special for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, Oscar Bar & Restaurant, 2026, • Best Afternoon Tea, Country & Townhouse, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

    Inscripción fácil
  • Cocktail Waiter
    Cocktail Waiter
    hace 10 horas
    £16–£17 por hora
    Jornada completa
    London

    Are you passionate about delivering exceptional hospitality experiences? Do you thrive in a dynamic, fast-paced environment? If so, we have an exciting opportunity for you to join our highly successful team at Charlotte Street Hotel, part of the renowned Firmdale Hotels family. At Firmdale Hotels, we pride ourselves on providing unparalleled guest experiences across our collection of distinctive boutique hotels. Nestled in the heart of London, Charlotte Street Hotel embodies the epitome of chic sophistication, offering a vibrant atmosphere and impeccable service to our discerning guests. As a Cocktail Waiter, you'll be an integral part of our team, delivering outstanding service to our guests with a focus on precision and flair. Responsibilities: • Taking orders and serving a diverse range of beverages, from artisanal cocktails to specialty coffees, with finesse and enthusiasm., • Managing multiple tables efficiently in a bustling environment, ensuring each guest receives personalized attention and service., • Collaborating closely with colleagues to maintain seamless operations and uphold our high standards of hospitality., • Demonstrating a keen eye for detail to ensure accuracy in orders and presentation, enhancing the overall guest experience., • Exemplifying a passion for mixology and beverage knowledge, engaging guests with recommendations and expert insights. What you Need: • A genuine passion for hospitality and a commitment to working collaboratively within a dynamic team environment., • While previous experience in a similar role is desirable, we welcome individuals with a keen willingness to learn and grow in their hospitality career., • Exceptional customer service skills, with a dedication to exceeding guest expectations and creating memorable moments., • A meticulous approach to your work, with an eye for detail and a drive for excellence in all aspects of service., • Enthusiasm and energy that radiates through your interactions, creating a warm and inviting atmosphere for our guests. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Located in the heart of Fitzrovia, known for its acclaimed restaurants, independent cafés and boutique shops, Charlotte Street Hotel is an intimate hotel with real character and personality. Owner Kit Kemp's fearless signature style fills every corner: bold colour, rich pattern and exceptional craft, all woven together as a heartfelt homage to the Bloomsbury Group, the celebrated circle of artists and writers who gathered just a few streets away. With Soho a minute's walk away and some of the city's most exciting theatres, bars and restaurants right on the doorstep, this is a hotel that inspires everyone who works within it. We look for people who bring curiosity and warmth, and who take genuine pride in creating something special for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, Oscar Bar & Restaurant, 2026, • Best Afternoon Tea, Country & Townhouse, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

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