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Audit Manager \n \n Bristol \n \n £55,000 - £60,000 \n \n An established and growing accountancy firm in the Southwest is seeking a dynamic and ambitious Audit Manager to join its expanding audit teams based near Cheltenham and in Bristol. With over 500 professionals across multiple regional offices, the firm offers a supportive, people-first culture and a diverse client base spanning multiple sectors. \n \n This is an excellent opportunity for a qualified professional who thrives on leadership, collaboration, and variety. You'll play a key role in guiding a passionate audit team, shaping strategy, and delivering high-quality service to a broad portfolio of clients, from fast-growing SMEs to established industry leaders. With exposure to complex and rewarding audit work, you'll be empowered to make an impact, develop your expertise, and progress your career. \n \n What's great about this Audit Manager role? \n \n\n • Hybrid working model.\n, • Down to earth and friendly team.\n, • Long-term progression opportunities that are outlined and clear.\n, • 28 Days annual leave & the opportunity to purchase more.\n, • Wide range of health and wellbeing benefits.\n, • On-site parking.\n\n \n Your role as an Audit Manager: \n \n\n • You will manage a portfolio of audit clients with turnovers ranging from £1m to £100m across a wide range of client sectors.\n, • Build and maintain strong client relationships, acting as a trusted adviser on technical and commercial matters.\n, • Take ownership of all aspects of service delivery, including remuneration planning and corporate group structures.\n, • Support clients through corporate transactions (e.g., acquisitions, disposals, fundraising).\n, • Contribute to business development activity by managing existing relationships and targeting new audit and non-audit opportunities.\n\n \n What you'll need to succeed: \n \n\n • You must be ACA / ACCA / CA Qualified with post qualification experience\n, • Up-to-date technical knowledge, including UK GAAP, IFRSs, ISAs, and Companies Act legislation.\n, • Confident in business development and client engagement.\n, • A proactive self-starter with the ability to work independently and as part of a team.\n\n \n What next: \n \n If you're ready to lead with confidence and grow with purpose, this role could be the ideal next step: \n As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Trainee Health and Safety Officer – No Experience Needed \n Future-proof your career in Health and Safety – starting today. \n \n Looking for a career change? Currently employed but want something better? Or maybe you are between jobs and ready for a fresh start? ITOL Recruit’s Health and Safety Traineeship is designed to get you into a critical industry with zero experience required. \n Train online at your own pace and land your first health and safety role in 1-3 months. \n Please note this is a training course and fees apply \n Job guaranteed - complete the programme and get a job or get your money back. \n Our candidates earn £30,000-£45,000. \n \n Why Health and Safety \n Every workplace in the UK has a legal duty to protect its employees, which is why health and safety professionals are in constant demand. From construction and logistics to healthcare and corporate offices, skilled specialists are essential to reducing risks, ensuring compliance, and safeguarding staff. \n This demand translates into competitive salaries, career progression, and long-term job security. \n \n How It Works \n Step 1 – IOSH Managing Safely \n Begin with IOSH Managing Safely, an internationally recognised course designed for managers and supervisors. You will learn how to assess and control risks, understand legal responsibilities, and investigate incidents. \n Step 2 – NEBOSH General Certificate \n Build on your foundation with the NEBOSH General Certificate, the gold standard for health and safety professionals. This qualification covers workplace hazards, health and safety legislation, and how to design and implement effective safety systems. It’s one of the most widely recognised certifications across industries and opens the door to mid-level health and safety roles. \n Step 3 – Risk Assessments \n Next, you’ll complete a series of workplace-standard risk assessments. This step focuses on the practical application of everything you’ve learned, ensuring you canidentify hazards, evaluate risks, and recommend control measures. \n Step 4 – Job Placement \n Once qualified, our recruitment team works with you directly to prepare applications, set up interviews, and secure your first role in health and safety. \n \n What You Get \n\n • 100% online, self-paced training\n, • NEBOSH & IOSH certifications included\n, • 1-to-1 tutor and recruitment support\n, • Job guarantee – get a job or your money back\n, • Starting salary of £30,000–£45,000\n\n \n \n We Get You Hired \n We're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles. \n Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. \n We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. \n "Eight weeks from complete beginner to Health and Safety Officer. The training was thorough and the job support was exceptional." – Chris M., now working as a Health and Safety Officer in Manchester \n \n Ready to Start? \n If you're detail-oriented, care about people's wellbeing, and want a career that makes a difference, we'll help you turn that into a role you can be proud of. \n Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.

Job Title: Trainee Energy Caseworker within the Warmer Homes Advice & Money (WHAM) Project Location: Bristol Office, with occasional travel to partner offices and client homes across Bristol, B&NES and North Somerset Salary: Band D: £29,024 per annum, rising to £31,895 on successful completion of the 5-month probationary period, with annual salary reviews thereafter Job Type: Fixed Term (12 months). Full time preferred (37.5 hours/week), minimum 30 hours/week considered The Role: We're looking for someone who would like to join our team of Energy Caseworkers within our Warmer Homes Advice & Money (WHAM) project. You will work as part of a team of caseworkers supporting people living in fuel poverty, working closely with our partner organisations across Bristol, B&NES and North Somerset and drawing on their specialist advice to support householders. You will be trained to give energy efficiency advice to householders, working mainly from our Bristol office and occasionally from our partners' offices, undertaking outreach activities and home visits across the area. The role includes providing in-depth casework support, communicating with energy suppliers on behalf of clients, and maintaining accurate records of all interactions. You will join as a Trainee Energy Caseworker for the first 5 months, becoming an Energy Caseworker on successful completion of probation. This is a fixed-term post for 12 months, with full training provided, including City & Guilds Energy Awareness training, and ongoing support from a casework mentor and supervisor. Specific responsibilities: An applicant appointed to the role will be expected to: Provide energy advice to clients by phone and email. Provide information to help clients access appropriate support. Engage with households who need help with their energy issues and provide in-depth casework support. Travel across Bristol, B&NES and North Somerset to give advice to people in their own homes, coordinate partner activity, and deliver events, talks and presentations. Communicate effectively with energy suppliers on behalf of clients, including investigating billing and metering issues, negotiating repayment plans and raising complaints. Provide administrative support to the delivery of projects and maintain accurate, detailed records of all client interactions. Remain vigilant for safeguarding concerns during client interactions and report promptly to the designated Safeguarding Officer. Work alongside and support CSE volunteers. Work closely with WHAM partners to offer support to clients. Adhere to CSE's data recording protocols and procedures and maintain appropriate client confidentiality at all times.To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website. About you: Essential attributes for this role include: Experience of giving advice. Awareness of confidentiality requirements when handling sensitive information. Ability to respond to vulnerable clients in a respectful and engaging manner. Ability to actively listen and correctly identify the support needs of clients. Highly organised, with the ability to maintain admin systems independently and accurately. Able to work independently and use own initiative, while also working well as part of a team. Experienced in the use of MS Office applications (Word, Excel, Outlook), with knowledge and experience of using databases and Teams. Understanding of safeguarding principles and the importance of protecting vulnerable individuals.Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description. Benefits: CSE offer a range of other benefits including: You will be entitled to 25 days' paid holiday (plus statutory holidays) Subsidised bike purchase and Tech Scheme Life Assurance Health Cash plan Retail discounts Discounted breakdown cover and many more. We will pay fees and expenses on relevant training courses. We are flexible with the working hours of this role and will discuss this openly if you are invited to interview.How to apply To submit your application, please click the apply button and check your emails for the link to the full job description and the application form, which must be filled in to complete your application. You can also download the application form from our CSE website. To be considered for this role an application form must be sent to the email address provided. Your application should demonstrate your suitability against the criteria in the person specification and job description. CVs and supporting letters will not be considered. The closing date for applications is 5pm on Sunday 6 September 2026. Interviews are expected to take place Tuesday 15 and Wednesday 16 September 2026, though this is subject to change. If invited to interview, we will ask you to provide evidence of eligibility to work in the UK. Candidates with the relevant experience or job titles of: Energy Advice Officer, Energy Adviser, Energy Efficiency Advisor, Trainee Energy Advisor, Domestic Energy Caseworker, Income & Energy Support Officer may also be considered for this role

Location: Bristol, South Gloucestershire The information below covers the role requirements, expected candidate experience, and accompanying qualifications. Contract Type: Permanent Hours: Full Time, Part Time, Term Time Salary: £40,958 - £43,697 Start Date As Soon As Possible Job Title: Senior HR Adviser Full Time Annual Salary: £40,958 - £43,697 (Grade F) (Based on hours and working weeks) Contract Type: Permanent Hours: Full-time, 37 hours per week, Monday to Friday / All year-round (4 days per week / Term Time Only Plus Additional Weeks can also be considered). Daily core working hours are 9am-5pm - those with family or caring commitments will still be expected to work/attend meetings outside of school hours (before 9am/after 3pm) but the role comes with flexibility to manage your time and work around this, as and when needed. Additional Information: The role will be offered on a hybrid working basis, to include home, office and academy-based working. The successful candidate/s will hold a valid driving licence and have access to their own transport in order to travel to and from other sites, as required. You will need to be based locally within the Southwest, in order to be able to travel to any site on any given day, sometimes at short notice, as the service requires. If you would like to consider a role that is not full time, all year round - please detail this in the supporting statement section of your application, if you feel comfortable to share at this stage. Potential Start Date: September 2026 (Subject to completion of pre-employment checks) Your opportunity to lead employee relations across a diverse education community Are you an experienced HR professional with a passion for employee relations and a drive to make a real difference? In this role, you will: Lead and manage a varied and complex employee relations caseload, offering expert advice on matters such as performance, conduct, attendance, and policy. Build strong, collaborative relationships with Principals and leadership teams across multiple schools. Provide high-quality guidance that supports fair, consistent, and legally sound decision-making. Contribute to wider HR initiatives, process improvements, and projects that enhance the effectiveness and impact of the HR service. Play a key role in shaping and supporting a positive people culture across the Federation. This is a fantastic opportunity for an HR professional who thrives in a fast-paced environment, enjoys problem-solving, and wants to have a genuine, lasting impact on staff experience and organisational outcomes. You will have: A strong working knowledge of HR policies, employment law, and best practice, with the ability to apply this across a wide range of employee relations activities. Experience in managing complex employee relations cases, including investigations, formal meetings, and organisational change processes. The ability to provide high-quality, pragmatic advice to Principals, Headteachers, Managers, and safeguarding leads, navigating sensitive issues with professionalism and emotional intelligence. Excellent communication and interpersonal skills, with the confidence to build trust and credibility at all levels and work collaboratively with union representatives and external stakeholders. Confidence in coaching and mentoring colleagues, and in advising senior leaders on complex HR matters. High emotional intelligence, resilience, and a proactive, problem-solving approach in a fast-paced environment with competing priorities. CIPD membership (or working towards with indicative completion in the short term) and a commitment to ongoing professional development. A valid driving licence and access to transport, with the flexibility to travel to CLF sites across the South West, sometimes at short notice. Applicants are advised to refer to the full requirements of the role in the attached job description and person specification, prior to submitting an application. What we can offer you: Access to a generous pension through the Local Government Pension Scheme (LGPS). Generous annual leave. A comprehensive induction and ongoing commitment to wellbeing and career progression, through a range of training, apprenticeships and in-role/wider-trust development opportunities. Well-being support through an Employee Assistance Programme. Health benefits, including wellness sessions, gym discounts, and flu jabs. xrnqpay A range of generous family leave options, including above industry average occupational maternity pay. Additional benefits like cycle to work scheme, on-site parking plus many more! Recruitment timeline: For an informal discussion about the role/to find out more, please email Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people

Financial Planning Administrator Team Manager Hybrid Working Salary to £50,000 + Bonus + Excellent Benefits Location: Bristol Are you an experienced Financial Planning Administrator looking to take the next step into a leadership role while remaining hands-on with clients and Financial Planners? An excellent opportunity has arisen for a Financial Planning Administrator to join a highly regarded financial planning firm as a Team Manager in their Bristol office. Our client is a well-established wealth management firm with an excellent reputation for delivering high-quality financial planning advice. They're looking for an experienced Financial Planning Administrator to provide administrative support to the Director of Financial Planning and 1 Trainee Financial Planner, as well as mentor and support a Junior Administrator. You will also act as the escalation point and support 4 Junior Administrators based in other regional offices. This is a varied role combining hands-on financial planning administration with team leadership, and suitable for someone who has strong experience within Financial Planning, mentoring junior team members, and looking to take that next step in their career. The Role: Provide comprehensive administrative support to the Financial Planning Director and 1 Trainee Financial Planner Prepare client meeting packs and all associated documentation Arrange client meetings and manage adviser diaries Liaise with clients and providers to progress new and existing business Process Letters of Authority and obtain information from providers Maintain accurate client records using the firm's CRM and workflow systems Manage cases from inception through to completion, ensuring an outstanding client experience Support, coach and develop Junior Administrators Allocate workloads and act as the technical escalation point for the administration team Ensure all work is completed accurately and in line with FCA requirements while identifying opportunities to improve processes The Person: Around 3 years' experience as a Financial Planning Administrator within a Financial Planning/Wealth Management environment Experience supervising, mentoring or coaching junior team members Knowledge of pensions, investments and wider wealth management products Strong knowledge of the Financial Advice process, from initial enquiry through to implementation and ongoing client servicing Excellent organisational skills with exceptional attention to detail Confident communicator with a collaborative and proactive approach Level 4 Diploma is welcomed but not essential. Full study support is available for those wishing to achieve their Level 4 Diploma Package & Benefits: Salary up to £50,000 plus bonus DOE Hybrid working (4 days in the office, 1 day from home) Full study support towards professional qualifications (if desired) Ongoing training and career development Opportunity to step into a leadership role within a highly successful business Supportive and collaborative working environment with genuine long-term progression Health Cash Plan Life Assurance 4x Salary Private Medical Insurance Private GP Income Protection Pension 26 days holiday plus bank holidays Excellent career progression opportunities This is an excellent opportunity for an experienced Financial Planning Administrator looking to take the next step in their career, combining leadership responsibilities with hands-on financial planning administration within a well-established, supportive, and growing Financial Planning firm. If this opportunity is of interest, please send your CV to Harry at Financial Divisions TPBN1_UKTJ

Location: Bristol, South Gloucestershire Contract Type: Permanent Hours: Full Time, Part Time, Term Time Salary: £40,958 - £43,697 Start Date As Soon As Possible Job Title: Senior HR Adviser Full Time Annual Salary: £40,958 - £43,697 (Grade F) (Based on hours and working weeks) Contract Type: Permanent Hours: Full-time, 37 hours per week, Monday to Friday / All year-round (4 days per week / Term Time Only Plus Additional Weeks can also be considered). Daily core working hours are 9am-5pm - those with family or caring commitments will still be expected to work/attend meetings outside of school hours (before 9am/after 3pm) but the role comes with flexibility to manage your time and work around this, as and when needed. Additional Information: The role will be offered on a hybrid working basis, to include home, office and academy-based working. The successful candidate/s will hold a valid driving licence and have access to their own transport in order to travel to and from other sites, as required. You will need to be based locally within the Southwest, in order to be able to travel to any site on any given day, sometimes at short notice, as the service requires. If you would like to consider a role that is not full time, all year round - please detail this in the supporting statement section of your application, if you feel comfortable to share at this stage. Potential Start Date: September 2026 (Subject to completion of pre-employment checks) Your opportunity to lead employee relations across a diverse education community Are you an experienced HR professional with a passion for employee relations and a drive to make a real difference? In this role, you will: Lead and manage a varied and complex employee relations caseload, offering expert advice on matters such as performance, conduct, attendance, and policy. Build strong, collaborative relationships with Principals and leadership teams across multiple schools. Provide high-quality guidance that supports fair, consistent, and legally sound decision-making. Contribute to wider HR initiatives, process improvements, and projects that enhance the effectiveness and impact of the HR service. Play a key role in shaping and supporting a positive people culture across the Federation. This is a fantastic opportunity for an HR professional who thrives in a fast-paced environment, enjoys problem-solving, and wants to have a genuine, lasting impact on staff experience and organisational outcomes. You will have: A strong working knowledge of HR policies, employment law, and best practice, with the ability to apply this across a wide range of employee relations activities. Experience in managing complex employee relations cases, including investigations, formal meetings, and organisational change processes. The ability to provide high-quality, pragmatic advice to Principals, Headteachers, Managers, and safeguarding leads, navigating sensitive issues with professionalism and emotional intelligence. Excellent communication and interpersonal skills, with the confidence to build trust and credibility at all levels and work collaboratively with union representatives and external stakeholders. Confidence in coaching and mentoring colleagues, and in advising senior leaders on complex HR matters. High emotional intelligence, resilience, and a proactive, problem-solving approach in a fast-paced environment with competing priorities. CIPD membership (or working towards with indicative completion in the short term) and a commitment to ongoing professional development. A valid driving licence and access to transport, with the flexibility to travel to CLF sites across the South West, sometimes at short notice. Applicants are advised to refer to the full requirements of the role in the attached job description and person specification, prior to submitting an application. What we can offer you: Access to a generous pension through the Local Government Pension Scheme (LGPS). Generous annual leave. A comprehensive induction and ongoing commitment to wellbeing and career progression, through a range of training, apprenticeships and in-role/wider-trust development opportunities. Well-being support through an Employee Assistance Programme. Health benefits, including wellness sessions, gym discounts, and flu jabs. A range of generous family leave options, including above industry average occupational maternity pay. Additional benefits like cycle to work scheme, on-site parking plus many more! Recruitment timeline: For an informal discussion about the role/to find out more, please email Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people

Job Title: Trainee Energy Caseworker within the Warmer Homes Advice & Money (WHAM) Project Location: Bristol Office, with occasional travel to partner offices and client homes across Bristol, B&NES and North Somerset Salary: Band D: £29,024 per annum, rising to £31,895 on successful completion of the 5-month probationary period, with annual salary reviews thereafter Job Type: Fixed Term (12 months). Full time preferred (37.5 hours/week), minimum 30 hours/week considered The Role: We're looking for someone who would like to join our team of Energy Caseworkers within our Warmer Homes Advice & Money (WHAM) project. You will work as part of a team of caseworkers supporting people living in fuel poverty, working closely with our partner organisations across Bristol, B&NES and North Somerset and drawing on their specialist advice to support householders. You will be trained to give energy efficiency advice to householders, working mainly from our Bristol office and occasionally from our partners' offices, undertaking outreach activities and home visits across the area. The role includes providing in-depth casework support, communicating with energy suppliers on behalf of clients, and maintaining accurate records of all interactions. You will join as a Trainee Energy Caseworker for the first 5 months, becoming an Energy Caseworker on successful completion of probation. This is a fixed-term post for 12 months, with full training provided, including City & Guilds Energy Awareness training, and ongoing support from a casework mentor and supervisor. Specific responsibilities: An applicant appointed to the role will be expected to: Provide energy advice to clients by phone and email. Provide information to help clients access appropriate support. Engage with households who need help with their energy issues and provide in-depth casework support. Travel across Bristol, B&NES and North Somerset to give advice to people in their own homes, coordinate partner activity, and deliver events, talks and presentations. Communicate effectively with energy suppliers on behalf of clients, including investigating billing and metering issues, negotiating repayment plans and raising complaints. Provide administrative support to the delivery of projects and maintain accurate, detailed records of all client interactions. Remain vigilant for safeguarding concerns during client interactions and report promptly to the designated Safeguarding Officer. Work alongside and support CSE volunteers. Work closely with WHAM partners to offer support to clients. Adhere to CSE's data recording protocols and procedures and maintain appropriate client confidentiality at all times.To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website. About you: Essential attributes for this role include: Experience of giving advice. Awareness of confidentiality requirements when handling sensitive information. Ability to respond to vulnerable clients in a respectful and engaging manner. Ability to actively listen and correctly identify the support needs of clients. Highly organised, with the ability to maintain admin systems independently and accurately. Able to work independently and use own initiative, while also working well as part of a team. Experienced in the use of MS Office applications (Word, Excel, Outlook), with knowledge and experience of using databases and Teams. Understanding of safeguarding principles and the importance of protecting vulnerable individuals.Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description. Benefits: CSE offer a range of other benefits including: You will be entitled to 25 days' paid holiday (plus statutory holidays) Subsidised bike purchase and Tech Scheme Life Assurance Health Cash plan Retail discounts Discounted breakdown cover and many more. We will pay fees and expenses on relevant training courses. We are flexible with the working hours of this role and will discuss this openly if you are invited to interview.How to apply To submit your application, please click the apply button and check your emails for the link to the full job description and the application form, which must be filled in to complete your application. You can also download the application form from our CSE website. To be considered for this role an application form must be sent to the email address provided. Your application should demonstrate your suitability against the criteria in the person specification and job description. CVs and supporting letters will not be considered. The closing date for applications is 5pm on Sunday 6 September 2026. Interviews are expected to take place Tuesday 15 and Wednesday 16 September 2026, though this is subject to change. If invited to interview, we will ask you to provide evidence of eligibility to work in the UK. Candidates with the relevant experience or job titles of: Energy Advice Officer, Energy Adviser, Energy Efficiency Advisor, Trainee Energy Advisor, Domestic Energy Caseworker, Income & Energy Support Officer may also be considered for this role

Are you looking for a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a future? Are you looking for an opportunity to make a difference to people’s lives? If so, then this might be the position for you. We’re currently recruiting for an Employment Adviser to join our amazing team. You will provide advice and support to guide and encourage participants to overcome barriers to employment and achieve realistic job goals. You'll manage a caseload of participants, managing their journey to employment, be their coach and mentor and be the principle highly trusted contact to build strong positive relationships, guide, motivate, challenge, encourage and help customers obtain sustainable employment. Our ideal candidate will have excellent customer service skills, be target driven as well as a motivational adviser. You'll have a high level of initiative and motivation with the ability to seek out solutions to problems, and be able to work under pressure, without day to day supervision. However, we aren’t always looking for someone who ticks every single box we’re looking for someone who can provide a first class customer service, driven by our overarching aim to empower lives and improve communities. This is a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a future and will also allow us to become better with your unique experiences. In return for your dedication, knowledge, and commitment, we're offering a competitive salary range of £26,500 to £29,545 per annum (dependent on experience) with these great additional benefits: • 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days) • 2 Volunteer Days • Pension - 5% Employee 5% Employer • Healthcare Cash Plan, incl. 3 x salary life assurance • Annual Pay Review • Refer a Friend Scheme • Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits There’s also the opportunity to progress your career within the Seetec Group. Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed). Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make. Location: This is an office-based role, working in Bristol Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm Closing Date: 14 August 2026 Key Responabilities • Meet, and strive to exceed, personal performance targets (Key Performance Indicators)., • Progressively manage a caseload of referred customers using a variety of appropriate strategies to help them overcome barriers to gaining employment., • Deliver a positive experience to new customers, ensuring they engage with you and the programme., • Achieve the Customer Service Standards required on the programme, • Facilitate a range of assessments with each individual, using a suite of tools, to fully understand a customer’s personal circumstances, ambitions and goals., • Where required, provide appropriate advice and guidance on the basics of selfemployment and signpost customers to internal self-employment specialist that can further support customers in respect to self-employment., • Co-produce personalised tailored Action Plans featuring SMART targeting to enable positive and timely progression., • Provide tailored support in all aspects of job-search and interview preparation to ensure that customers are matched to the right job that enables them to sustain employment., • Where required, provide appropriate training/guidance to customers to help them master digital technologies, for them to engage in guided self-service learning materials and online job vacancies., • Ensure all relevant evidence requirements are met to verify job starts., • Fully understand the local labour market, to source suitable job opportunities., • Undertake direct marketing to employers using digital media e.g., email, LinkedIn, Facebook, Twitter etc., • Market specific customers to employers., • Identify the specific recruitment needs of employers and undertake tailored prescreens and group assessments., • Develop relationships with key stakeholders to maximise job opportunities, i.e., federation of small businesses, chamber of commerce, JCP partnership managers, • Maintain hard copy and system-held customer records to the required compliance and quality standards., • Develop an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits etc. Knowledge to be applied where appropriate during caseload management., • Proactively participate in continuous improvement activities to ensure that the service continues to deliver excellent customer service, • Acts as an employee owner always considering the best interests of the company, shareholders and other colleagues, • Ensures best practice is identified, adhered to and championed, • Is prepared to work flexibly to meet the needs of the role, including any necessary travel and overnight stays, • Accountable for own professional development and undertake necessary training as identified in the Performance Review process., • To handle personal data in accordance with the organisation's data protection policy., • Actively participate in, and promote Prevent and the safeguarding of children, young people and vulnerable adults., • Adhere to the company’s policies and procedures always, including safeguarding, equality, diversity and inclusion, quality, health and safety and IT., • To undertake any other duties, as required, appropriate to the post