Head of programmes jobs in United Kingdom - Page 2

Children's Home Registered Manager Company: Area Camden Location: London Specific Hours: 40 hours per week Salary: Base salary of £52,000, with the potential to earn up to £58,600 through bonuses Area Camden has been an Ofsted-rated Outstanding and Good provider since 2014. We are seeking an experienced and committed Registered Manager to lead our new solo children's home in London. This is an excellent opportunity for a confident leader with 2-3 years of management experience and a strong background in supporting young people aged 9-17 with complex emotional and behavioural needs. At Area Camden, children and young people are at the heart of everything we do. We are committed to providing safe, nurturing homes where they can thrive, and we are looking for a manager who shares our values, ambition and commitment to high-quality care. You will collaborate closely with external professionals and partner agencies, so professionalism and consistently high standards of practice are essential. Why join Area Camden? Joining Area Camden means becoming part of a provider with a strong reputation for delivering high-quality care and achieving positive outcomes for children and young people. We value strong leadership, reflective practice and professional development, and we are committed to giving our managers the support they need to lead with confidence and make a lasting difference. In addition to a competitive salary and bonus structure, we offer a comprehensive and hands-on support network to ensure our Registered Managers feel fully supported: • Proven track record of excellence: Since 2014, Area Camden has consistently achieved Good and Outstanding Ofsted ratings, providing a stable and high-performing environment for our managers., • Strong systems and operational structure: We have well-established systems, processes and frameworks in place to support you in the day-to-day running of your home, enabling you to focus on delivering high-quality care., • Hands-on senior leadership team: You will receive direct support and oversight from an experienced leadership team, including the Responsible Individual, Operations Director and Head of Care, who take a visible and proactive approach., • Leaders with real Registered Manager experience: Our senior team, including full-time Responsible Individuals and operational leaders, have previously worked as Registered Managers. This means you will receive practical, knowledgeable and responsive support from individuals who truly understand the role., • Part of the wider Polaris Community: As part of Polaris Community, you will benefit from a broad range of specialist central support services, including:, • Designated recruitment team, • HR People and Employee Relations support, • Quality Assurance and Compliance teams, • Learning and Development programmes, • Safeguarding specialists, • Health and Safety teams, • A wider professional network: You will be part of a broader residential community of managers and professionals, providing opportunities to collaborate, share best practice and access resources., • Opportunities to get involved and influence: Engage in wider participation groups and initiatives, including diversity and inclusion forums such as diversity champions, giving you a voice beyond your home., • Continuous development and shared learning: We are committed to supporting your professional growth through training, development opportunities and peer support. About the role As Registered Manager, you will be responsible for delivering high-quality, safe and nurturing care for children and young people in the home. You will hold overall accountability for safeguarding and promoting the welfare of the child, overseeing day-to-day operations, leading staff practice, and driving continuous improvement in line with Area Camden's standards, ethos and the Children's Homes (England) Regulations 2015. You will provide strong leadership, ensuring care is child-centred and focused on achieving the best outcomes for the child. In a solo home, this includes maintaining robust safeguarding systems, safer staffing arrangements, clear risk assessments, and effective multi-agency working. You will ensure the child's individual vulnerabilities, behaviours and support needs are understood and responded to consistently. You will supervise as well as mentor staff, organise work patterns, deliver care-focused training, ensure care plans, safeguarding procedures and support services are implemented effectively. Requirements for the role: • A Leadership and Management qualification, or willingness to work towards one, together with NVQ Level 3 in Caring for Children and Young People, • Strong childcare and safeguarding knowledge, including the Children Act 1989, Care Standards Act 2000, the Children's Homes (England) Regulations 2015 and Quality Standards, with the ability to lead safeguarding practice, manage risk, respond to incidents, and ensure the home meets its duty to protect and promote the welfare of the child at all times, • Experience of managing staff teams, excellent communication skills, and the ability to lead with confidence, professionalism and resilience, • A genuine passion for children's homes and a strong commitment to achieving the best possible outcomes for children and young people Benefits • 6-month probation period, • 32 days of annual leave, including bank holidays, increasing by 1 day per year for the first three years, • Workplace pension, post probation, • Mobile phone provided, • Ofsted performance bonus: £3,000 for an Outstanding judgement and £1,500 for a Good judgement, • Full occupancy bonus of £300 per month, • Company car or £3,000 annual travel allowance, • Local parking permit, • 3-month notice period, except in disciplinary cases, • Appointment subject to Ofsted approval In this role, you will have the opportunity to shape a safe, stable and nurturing home environment where your leadership can have a meaningful and lasting impact on a child's life. This is a 40-hour per week role. The Registered Manager will manage their own rota and take part in the on-call rota. Area Camden is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. The company is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff to share this commitment. Successful applicants will be required to complete an enhanced DBS check. PandoLogic. Category:Personal Care, Keywords:Child Care Center Director, Location:London, ENG-NW1 7AH

As Media Measurement Lead, you will be Sky’s senior technical owner for media measurement standards, responsible for building and embedding a unified measurement framework across ATL, digital, testing, econometrics and campaign reporting. You will define the KPIs, methodology principles, evidential standards and confidence thresholds that determine how media performance is assessed, ensuring different evidence sources are interpreted consistently and used for the right decisions. A core part of the role is designing and delivering robust strategic geo-tests and other incrementality experiments that provide credible evidence on what drives growth. You will lead the technical design of these tests end-to-end, from feasibility, market selection, power and KPI definition through to evaluation, interpretation and recommendation. Reporting into the Head of Media Effectiveness, you will work closely with Econometrics, Digital Marketing, Media Planning, Media Strategy, Test & Learn and Publicis to connect measurement approaches into one practical framework for investment decision-making. This is a highly technical leadership role: the successful candidate will combine advanced statistical thinking, hands-on data capability and strong commercial judgement to protect the integrity of evidence while enabling confident media investment decisions. What you’ll do • Own Sky's end-to-end media measurement framework, defining KPI standards, methodological principles, evidential standards and the measurement approaches used to evaluate media investment across ATL and digital., • Act as Sky's senior technical measurement authority, providing expert guidance on measurement design, KPI selection, campaign evaluation and interpretation of results., • Lead the design and delivery of robust incrementality testing programmes, including strategic geo-tests and matched market experiments, ensuring outputs are statistically sound, commercially relevant and decision-ready., • Support the evolution of Sky's digital measurement approach, working with Digital Marketing teams to ensure platform, attribution and incrementality signals are used appropriately and consistently to optimise campaigns and evaluate outcomes., • Create a unified approach to interpreting evidence, integrating econometrics, testing, digital measurement, platform lift studies and campaign reporting into a coherent measurement framework., • Build and develop market-leading measurement capability, leading a team of technical specialists and embedding measurement best practice across Media, Digital, Econometrics and agency partners. Essential Criteria • Deep expertise in experimental design, causal measurement and statistical analysis, with experience designing and evaluating large-scale media tests (including feasibility, power analysis, KPI definition and confidence assessment), ideally including geo-testing or matched market experiments., • Strong understanding of media measurement across ATL and digital, including the strengths, limitations and appropriate application of econometrics, testing, attribution, platform measurement and campaign reporting., • Proven experience developing measurement frameworks, standards or methodologies, with the ability to define consistent approaches to evaluating media effectiveness across multiple channels and evidence sources., • Strong technical capability, including managing complex SQL queries across multiple data sources and using Python (or equivalent) to analyse, automate and interpret measurement outputs., • Proven ability to translate complex measurement, testing and modelling outputs into clear, commercially actionable recommendations, with confidence influencing senior stakeholders and challenging interpretation where appropriate., • Experience leading and developing analysts or technical specialists, building capability in measurement, statistical thinking and evidence-based decision-making. Desirable skills and experience • Experience working with econometric modelling / MMM outputs and integrating experimental findings into broader effectiveness frameworks., • Experience designing measurement approaches for digital marketing, including attribution, platform measurement, incrementality and campaign optimisation, • Experience assessing and challenging third-party measurement methodologies, including agency, platform or measurement partner approaches., • Experience applying advanced measurement techniques to strategic business questions, such as channel effectiveness, budget allocation, audience strategy or creative effectiveness. Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here’s a taster: Free Sky TV including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you’ll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week. Your office base Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Who we are We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We’re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. To find out more about working with us, search #LifeAtSky on social media.

As Media Measurement Lead, you will be Sky’s senior technical owner for media measurement standards, responsible for building and embedding a unified measurement framework across ATL, digital, testing, econometrics and campaign reporting. You will define the KPIs, methodology principles, evidential standards and confidence thresholds that determine how media performance is assessed, ensuring different evidence sources are interpreted consistently and used for the right decisions. A core part of the role is designing and delivering robust strategic geo-tests and other incrementality experiments that provide credible evidence on what drives growth. You will lead the technical design of these tests end-to-end, from feasibility, market selection, power and KPI definition through to evaluation, interpretation and recommendation. Reporting into the Head of Media Effectiveness, you will work closely with Econometrics, Digital Marketing, Media Planning, Media Strategy, Test & Learn and Publicis to connect measurement approaches into one practical framework for investment decision-making. This is a highly technical leadership role: the successful candidate will combine advanced statistical thinking, hands-on data capability and strong commercial judgement to protect the integrity of evidence while enabling confident media investment decisions. What you’ll do • Own Sky's end-to-end media measurement framework, defining KPI standards, methodological principles, evidential standards and the measurement approaches used to evaluate media investment across ATL and digital., • Act as Sky's senior technical measurement authority, providing expert guidance on measurement design, KPI selection, campaign evaluation and interpretation of results., • Lead the design and delivery of robust incrementality testing programmes, including strategic geo-tests and matched market experiments, ensuring outputs are statistically sound, commercially relevant and decision-ready., • Support the evolution of Sky's digital measurement approach, working with Digital Marketing teams to ensure platform, attribution and incrementality signals are used appropriately and consistently to optimise campaigns and evaluate outcomes., • Create a unified approach to interpreting evidence, integrating econometrics, testing, digital measurement, platform lift studies and campaign reporting into a coherent measurement framework., • Build and develop market-leading measurement capability, leading a team of technical specialists and embedding measurement best practice across Media, Digital, Econometrics and agency partners. Essential Criteria • Deep expertise in experimental design, causal measurement and statistical analysis, with experience designing and evaluating large-scale media tests (including feasibility, power analysis, KPI definition and confidence assessment), ideally including geo-testing or matched market experiments., • Strong understanding of media measurement across ATL and digital, including the strengths, limitations and appropriate application of econometrics, testing, attribution, platform measurement and campaign reporting., • Proven experience developing measurement frameworks, standards or methodologies, with the ability to define consistent approaches to evaluating media effectiveness across multiple channels and evidence sources., • Strong technical capability, including managing complex SQL queries across multiple data sources and using Python (or equivalent) to analyse, automate and interpret measurement outputs., • Proven ability to translate complex measurement, testing and modelling outputs into clear, commercially actionable recommendations, with confidence influencing senior stakeholders and challenging interpretation where appropriate., • Experience leading and developing analysts or technical specialists, building capability in measurement, statistical thinking and evidence-based decision-making. Desirable skills and experience • Experience working with econometric modelling / MMM outputs and integrating experimental findings into broader effectiveness frameworks., • Experience designing measurement approaches for digital marketing, including attribution, platform measurement, incrementality and campaign optimisation, • Experience assessing and challenging third-party measurement methodologies, including agency, platform or measurement partner approaches., • Experience applying advanced measurement techniques to strategic business questions, such as channel effectiveness, budget allocation, audience strategy or creative effectiveness. Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here’s a taster: Free Sky TV including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you’ll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week. Your office base Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Who we are We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We’re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. To find out more about working with us, search #LifeAtSky on social media.

The Head of Ceded Reinsurance leads Travelers Europe's ceded reinsurance strategy and relationships, with oversight of the analysis, placement, management, and optimisation of reinsurance programmes. Provide thought leadership and strategic guidance to senior leadership on reinsurance market conditi

White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Machine Learning About this role We’re on a mission to transform the way we use data and AI to service our customers and drive efficiency across the business. Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex ML and AI challenges and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful ML/AI and Gen AI solutions that meet real customer needs. What You'll Do • Own and drive the ML/AI technical strategy for UK use cases, spanning multiple teams and influencing the overall technical direction for AI adoption, • Lead and coordinate ML engineering efforts across multiple teams, ensuring alignment with broader business objectives, enterprise platform capabilities, and technology strategy, • Provide technical consultancy to teams delivering AI use cases, guiding architectural decisions, solution design, and effective use of enterprise ML/AI platforms and capabilities, • Proactively identify emerging ML/AI patterns, define and evangelise best practices, and establish reusable approaches that enhance delivery of AI use cases across the business, • Drive MLOps standards and practices across teams, including CI/CD for models, automated testing, monitoring, and deployment pipelines, • Collaborate with enterprise platform and data science teams, contributing to platform capabilities where appropriate and partnering on use case delivery, • Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, data science teams, and enterprise platform partners, • Represent Capital One in external ML/AI technical forums, contributing to industry discussions, • Develop and advocate for strategies to proactively manage technical debt across ML/AI systems, • Actively mentor and develop engineers, fostering a culture of continuous learning What we're looking for • Deep expertise in Python and ML engineering, • Deep expertise in ML/AI systems design, MLOps, and cloud-native architectures, • Track record of leading ML/AI technical initiatives across multiple teams, • Strong experience with cloud platforms (AWS, Azure, GCP), • Experience with ML frameworks (PyTorch, TensorFlow, scikit-learn) and Gen AI/Agentic frameworks (LangGraph, LangChain, VectorDBs, RAG), • Understanding of responsible AI practices, including guardrails, hallucination mitigation, and output quality management for AI systems, • Experience designing and scaling low-latency, customer-facing ML/AI architectures, • Proven experience setting a multi-team ML/AI technical vision and strategy, • Strong track record of technical leadership and influence without authority, • Experience driving ML engineering standards and best practices across organisations, • Deep understanding of the full ML/AI development lifecycle, including model serving, data pipelines, and Gen AI systems, • Experience leveraging enterprise platforms to deliver business use cases at scale, • Experience of steering Communities of Practice or technical forums, • Strong business acumen and ability to translate ML/AI concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you • Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation, • We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers), • Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave, • Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: • REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies, • OutFront - to provide LGBTQ+ support for all associates, • Mind Your Mind - signposting support and promoting positive mental wellbeing for all, • Women in Tech - promoting an inclusive environment in tech, • EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry, • Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Senior Software Engineering Manager What you’ll do You’ll support a cross-functional group of 3 to 4 engineering teams to design, develop and integrate software features that are delightful and vital to the lives of credit card consumers across all walks of life Coach and nurture your engineering managers on how to build, empower and operate teams to achieve their goals Collaborate with product managers and designers on the overall product roadmap for a key business goal Provide sound stewardship of the platform and capabilities created and owned by your teams Be part of the engineering leadership team that evolves and enhances our capability, by defining and adopting best practices Play a lead role in the development of your teams culture, their vision and how they achieve it Work with associates across the business to identify, lead and drive change that impacts associates beyond your team What we’re looking for You’ll have experience in leading and supporting multi-disciplined engineering teams to achieve business goals You’re comfortable in reaching technical trade-offs between short-term team and long-term business needs You’re passionate about recruiting and developing great engineering talent You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste What you’ll get to learn (any previous experience would be advantageous) An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings Solving real world problems and being comfortable working in a complex regulated environment Where and how you'll work This is a permanent position and can be based in either our London or Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Lead Software Development Engineer - Services About this role Capital One’s mission is to change banking for good by bringing humanity, ingenuity and simplicity to banking. Sitting at the core of such values is our Software Engineering department whose primary role is to be an enabler of our ambitions. Capital One is looking for a Senior Software Development Engineer to join a backend team, based in our London office on a hybrid basis. Our Engineers are people who lead by example, build strong and valuable relationships and have the confidence to influence at all levels. We are proud of who we are and what we do and want you to join us at this particularly exciting time at Capital One. What you’ll do You will lead a team or cross-functional squad in the delivery of complex and ambiguous projects that support a broader business outcome You will take end-to-end responsibility for technical design, implementation, and operational considerations Collaborate with engineers, architects, product owners, and stakeholders to ensure successful project outcomes You will play a crucial role in supporting the elevation of engineering enablement, excellence, and experience across the broader engineering community You will collaborate and contribute to the development and dissemination of standardised and sustainable best practices, tools, patterns, and frameworks that enhance the productivity and quality of engineering efforts business-wide Your focus is on a major portion of existing or new team software (e.g., significant component, set of features, mid-size application or service) You’ll work to achieve the goals and vision shared by Product Management and your Tribe Leadership Innovate within your team, initiative area and contribute within your technical domain What we’re looking for Proven experience in technical leadership, including leading a team or cross-functional squad Proven experience working in both backend services and mobile technologies Exceptional programming skills and knowledge of building APIs using modern OO languages preferably Java, SOLID principles, SOA, HTTP and REST Experience with AWS and strong understanding of cloud-based development Extensive, demonstrable knowledge of designing architectures that are secure and perform at scale You’re able to effectively communicate and work collaboratively across engineering to maximise inner-sourcing opportunities and reduce waste Proven experience ability to deliver high quality applications at scale An advocate for quality and the ability to support the team, leveraging approaches such as Pair Programming, TDD and BDD Where and how you'll work This is a permanent position and will be based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What’s in it for you Bring us all this - and you’ll be handsomely rewarded with a role contributing to the product roadmap for an organisation committed to transformation We’re continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that’s why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Back End About this role Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex business problems and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful solutions that meet real customer needs. What You'll Do • Own and drive the technical strategy for a significant business outcome or technology domain, spanning multiple teams and influencing the overall technical direction, • Lead and coordinate the efforts of multiple teams, ensuring their collective work aligns with broader business objectives and technology strategy, • Proactively identify emerging patterns, define and evangelise best practices, and establish reusable frameworks that enhance engineering productivity, • Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, and architects, • Represent Capital One in external technical forums, contributing to vendor/industry discussions, • Drive service quality standards and practices for your domain, guiding complex incident resolution, • Develop and advocate for strategies to proactively manage technical debt across multiple teams, • Actively mentor and develop engineers, fostering a culture of continuous learning What we’re looking for • Deep expertise in Java, • Deep expertise in system design and distributed architectures, • Track record of leading technical initiatives across multiple teams, • Strong experience with cloud platforms (AWS, Azure, GCP), • Proven experience setting a multi-team technical vision and strategy, • Strong track record of technical leadership and influence without authority, • Experience driving engineering standards and best practices across organisations, • Experience of steering Communities of Practice or technical forums, • Strong business acumen and ability to translate technical concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We’re big on collaboration and connection, so you’ll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What’s in it for you • Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation, • We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers), • Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave, • Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: • REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies, • OutFront – to provide LGBTQ+ support for all associates, • Mind Your Mind – signposting support and promoting positive mental wellbeing for all, • Women in Tech – promoting an inclusive environment in tech, • EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry, • Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Primary Care Clinical Lead \n Location: HMP Feltham \n Contract Type: Full-Time \n Salary: NHS Band 7 \n Start Date: As soon as possible \n About the Role \n We are recruiting a highly motivated and experienced Primary Care Clinical Lead to join the Health & Justice team at HMP Feltham within Central and North West London NHS Foundation Trust (CNWL). \n This is an exciting leadership opportunity for an experienced healthcare professional with strong clinical and managerial skills, supporting the delivery of high-quality primary care services within a secure environment. \n Working within CNWL’s Health & Justice services offers the opportunity to make a genuine difference to the lives of vulnerable individuals while promoting health, wellbeing, and social inclusion through the Trust’s “Caring NOT Judging” approach. \n Key Responsibilities \n\n • \n Support the Deputy Head of Healthcare (Primary Care Lead) in managing and developing the Primary Care Team \n • \n Lead and develop services including: \n \n • \n Long-term condition management \n • \n Nurse-led minor illness clinics \n • \n Immunisation programmes \n \n • \n Provide clinical leadership and promote high standards of patient-centred care \n • \n Manage staff performance, supervision, development, and appraisals \n • \n Respond effectively and professionally to challenging or complex situations within a secure environment \n • \n Work collaboratively with prison services, healthcare teams, and external agencies \n • \n Contribute to the development and implementation of Primary Care strategy within the prison healthcare setting \n • \n Deputise for the Deputy Head of Healthcare when required \n • \n Support service improvement, governance, and policy development initiatives \n\n What We’re Looking ForEssential \n\n • \n Registered Healthcare Professional (NMC/HCPC registered) \n • \n Evidence of continuous professional development \n • \n Experience working at Band 6 level or above \n • \n Experience within Primary Care or acute adult healthcare settings \n • \n Staff management, supervision, and appraisal experience \n • \n Strong leadership, communication, and organisational skills \n • \n Experience responding to medical emergencies \n • \n Knowledge of: \n \n • \n Chronic disease and long-term condition management \n • \n Current developments within offender healthcare \n \n\n Desirable \n\n • \n Non-Medical Prescriber qualification \n • \n Mentorship qualification \n • \n Experience working within secure or prison healthcare settings \n • \n Experience developing policies and procedures \n

Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services across the UK. Backed by over 110 years of combined experience and the wider strength of Axis CLC, operating from 23 UK offices and employing more than 2,500 people nationwide, we support housing providers and public sector clients with high-quality maintenance and compliance services that help keep residents safe, properties well maintained and communities supported. \n We are looking to recruit an experienced Group Operational Finance Manager to join our Group Finance team. Based from our Head Office in Stratford, East London, the role offers hybrid working alongside flexibility for multi-site engagement and regular travel to Southampton to support operational finance activities across the wider group. \n As Group Operational Finance Manager, you will act as deputy to the Finance Director – Group Operational Finance and lead the day-to-day operational performance of the Group’s transactional finance functions. You will play a key role in driving financial controls, process efficiency, cash management and operational performance across Accounts Receivable, Accounts Payable, Credit Control, Payroll, Treasury and Transactional Tax functions. \n What You’ll Deliver \n • Lead the day-to-day operational performance of transactional finance teams across AR, AP, Credit Control, Payroll, Treasury, Subcontractor Ledger and Transactional Tax functions. \n • Ensure accurate, timely and compliant processing across all transactional finance activities, meeting agreed KPIs, SLAs and control standards. \n • Support Group cashflow forecasting and drive improvements in debtor days, aged debt reduction and supplier payment controls. \n • Ensure compliance with VAT, CIS, payroll legislation and internal control frameworks, supporting internal and external audit requirements. \n • Support the implementation of scalable shared service models, standardised processes and performance dashboards. \n • Lead process improvements, workflow automation and systems optimisation initiatives across operational finance functions. \n • Support key workstreams within the Group ERP transformation programme (Building Futures), including process mapping, testing, data migration and go-live readiness. \n • Produce KPI reporting and dashboards for senior stakeholders, delivering clear operational and financial insight. \n • Manage, coach and develop operational finance team leaders and managers, fostering a culture of accountability and continuous improvement. \n • Support the integration of new businesses into Group systems, processes and operational finance structures. \n About You \n • Strong operational finance leadership experience across Accounts Payable, Accounts Receivable, Credit Control, Payroll, Treasury and VAT/CIS functions. \n • Experience managing transactional finance teams within medium to large organisations. \n • Strong understanding of financial controls, reconciliations, audit processes and risk management frameworks. \n • Experience working within shared service or centralised finance operating models. \n • Experience supporting ERP implementations, process redesign or finance transformation programmes. \n • Strong analytical skills with the ability to interpret KPIs, identify trends and drive operational improvements. \n • Experience within construction, maintenance, service delivery or contracting environments would be advantageous. \n • Experience using ERP systems such as D365, Oracle, SAP or similar desirable. \n • ACA, ACCA or CIMA qualified preferred, or qualified by experience with strong operational finance leadership experience. \n What We Offer \n • Up to £70,000 depending on experience, plus performance-related bonus \n • Pension, medical scheme options and life assurance \n • 25 days’ holiday + bank holidays \n • Perkbox benefits worth up to £350 per year, including discounts, perks and wellbeing support \n • 24/7 GP referral and wellbeing support service \n • 1 paid volunteer day \n • £2,000 refer-a-friend bonus after the referee passes probation \n Why Axis CLC \n Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. \n Our Commitment to Inclusion \n Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.

About the Role Risk and Insurance Manager \n Tower Hamlets is seeking an experienced and motivated Insurance Manager to lead the delivery of a high-quality, customer-focused insurance and claims service across the Council. \n Reporting to the Head of Internal Audit, you will be responsible for managing the Council's insurance arrangements, overseeing claims handling activities, and ensuring that effective insurance protection is in place to support the delivery of services and safeguard public assets. \n You will lead a specialist team of insurance and claims professionals, working closely with brokers, insurers, legal representatives, senior managers, and external partners to ensure the Council receives a responsive, cost-effective, and professional insurance service. \n This is an excellent opportunity for an experienced insurance professional who combines strong technical expertise with effective leadership skills and a commitment to continuous improvement. Key Responsibilities Risk and Insurance Manager Strategic Insurance Management Risk and Insurance Manager \n\n • Lead and develop the Council's insurance service, ensuring the provision of comprehensive and cost-effective insurance arrangements.\n, • Review and recommend improvements to insurance policies, procedures, and service delivery practices.\n, • Ensure insurance arrangements remain compliant with relevant legislation, regulations, professional standards, and best practice.\n, • Manage the procurement, appointment, and ongoing performance of insurance brokers, insurers, and other specialist providers.\n, • Maintain expert knowledge of developments within the insurance market and local government insurance sector.\nClaims Management Risk and Insurance Manager \n\n, • Oversee the effective management of all insurance claims, including employer's liability, public liability, property damage, motor, and other insured risks.\n, • Ensure claims are investigated and managed efficiently, fairly, and in accordance with policy and legal requirements.\n, • Manage relationships with claimants, solicitors, insurers, brokers, and loss adjusters.\n, • Monitor claims performance, identify trends, and implement actions to improve outcomes and reduce costs.\nFinancial Management Risk and Insurance Manager \n\n, • Manage the Council's Insurance Fund and associated budgets.\n, • Monitor insurance expenditure and ensure effective financial control and forecasting.\n, • Calculate and administer insurance recharges across Council services.\n, • Coordinate annual actuarial and independent reviews of insurance provisions and reserves.\n, • Ensure value for money is achieved across all insurance activities.\nLeadership and Team Management Risk and Insurance Manager \n\n, • Lead, motivate, and develop a team of insurance and claims professionals.\n, • Ensure team objectives, performance standards, and service targets are achieved.\n, • Support professional development through coaching, mentoring, and training.\n, • Foster a positive, inclusive, and high-performing team culture.\nStakeholder Management Risk and Insurance Manager \n\n, • Act as the Council's subject matter expert on insurance matters.\n, • Provide professional advice and guidance to senior managers, Members, schools, housing services, and other stakeholders.\n, • Prepare reports and present recommendations to senior leadership teams, committees, and governance forums.\n, • Represent the Council at professional networks, industry groups, and partnership meetings.\nOperational Management\n\n, • Ensure insurance and claims management systems are maintained accurately and used effectively.\n, • Develop and maintain operational procedures that support efficient service delivery.\n, • Ensure appropriate insurance cover is maintained for Council assets, liabilities, leaseholders, tenants, schools, and education establishments.\n, • Maintain fidelity guarantee and other specialist insurance arrangements as required.\nAbout You\n We are looking for a highly skilled insurance professional who can demonstrate: Essential Qualifications\n\n • Advanced Diploma in Insurance (ACII) or equivalent professional insurance qualification.\n, • Membership of a recognised insurance professional body or a commitment to achieving professional accreditation.\nEssential Experience\n\n, • Significant experience in insurance management within a large and complex organisation, ideally within the public sector.\n, • Experience of managing insurance programmes and insurance funds.\n, • Extensive claims management experience, including liability and property-related claims.\n, • Experience of managing relationships with brokers, insurers, solicitors, and external service providers.\n, • Experience of leading and developing professional teams.\n, • Experience of budget management and financial oversight.\n, • Experience of preparing reports and presenting to senior stakeholders and governance boards.\nEssential Skills Risk and Insurance Manager \n\n, • Strong technical knowledge of insurance principles, policy coverage, and claims handling.\n, • Excellent negotiation and relationship management skills.\n, • Strong analytical and problem-solving abilities.\n, • Excellent verbal, written, and presentation skills.\n, • Ability to influence and advise senior stakeholders confidently and professionally.\n, • Proficiency in insurance management systems and Microsoft Office applications.\n\n

Head of Finance \n London based (40% office attendance) \n Permanent, Full time \n £ \n MLC Partners are partnering with CAFOD (Catholic Agency for Overseas Development) to recruit their next Head of Finance. \n CAFOD is the official aid agency of the Catholic Church in England and Wales and part of Caritas International. This is a pivotal appointment, responsible for providing strategic financial leadership across an organisation operating within a complex, international and multi-funded environment. \n The Opportunity \n Reporting to the Director of Core Services, you’ll lead CAFOD’s newly formed Integrated Finance Team, bringing together four key areas: \n\n • Financial compliance & risk management\n, • Financial & management insights\n, • Financial services & business support\n, • Financial capacity strengthening\n\n This is a broad leadership role combining strategy, financial stewardship, transformation and people leadership. You’ll work closely with the Leadership Team and Trustees, providing the financial insight, challenge and assurance needed to support effective decision-making and CAFOD’s long-term sustainability. \n The role \n Strategic Leadership \n Lead financial planning, budgeting, forecasting and scenario modelling, while helping shape and deliver CAFOD’s finance strategy and long-term financial objectives. \n Executive & Board Partnership \n Act as a trusted strategic partner to senior leadership, the Finance, Legal and Audit/Risk Committee and Board of Trustees, providing high-quality financial analysis, advice and assurance. \n Financial Governance \n Take overall responsibility for financial integrity, statutory compliance, controls and the accuracy of financial reporting across CAFOD’s UK and international operations. \n Transformation & Improvement \n Challenge established ways of working and drive improvements across financial systems, processes, reporting and automation. \n People Leadership \n Lead, motivate and develop the Integrated Finance Team, creating clear direction and building a collaborative, high-performing finance function. \n About You \n We’re looking for an established finance leader who combines strong technical expertise with the ability to influence, challenge and operate confidently at senior level. \n\n • A professional accounting qualification — ICAEW, CIMA, ACCA or equivalent\n, • Significant post-qualified finance leadership experience\n, • Experience within the INGO sector is highly preferred, while experience of international development through a partnership model is desirable.\n, • Experience supporting Boards, Finance/Audit Committees and Leadership teams\n, • A track record of developing and implementing finance strategy\n, • Strong experience of leading, developing and motivating finance teams\n, • The ability to lead change and improve systems and ways of working\n, • Excellent communication and stakeholder management skills\n, • High levels of integrity, accountability and commitment to mission-driven work\n\n Why Consider This Role? \n This is an opportunity to take on a genuinely influential finance leadership position. \n You’ll have the scope to shape strategy, strengthen the finance function, develop a newly integrated team and influence decision-making at the highest levels of the organisation, while supporting CAFOD’s wider mission and international programmes. \n To discuss this fantastic opportunity and your search in more detail, please contact Annabelle at MLC Partners. \n Key dates \n Applications close: midnight of 23rd August \n 1st stage interview: w/c 31st August \n 2nd stage interview: w/c 7th September

Venn Group is delighted to be recruiting for a Head of Finance on behalf of a leading international development charity. This is an excellent opportunity for an experienced finance leader to join a complex, mission-driven organisation and play a pivotal role in supporting its strategic objectives and long-term financial sustainability. \n Leading an integrated finance function across UK and international operations, the successful candidate will provide high-quality financial leadership, oversee financial planning and governance, and partner with senior stakeholders to deliver insight, drive continuous improvement, and support effective decision-making across the organisation. \n Key Responsibilities \n\n • Lead organisational financial planning, budgeting, forecasting, and scenario modelling\n, • Provide strategic financial leadership across UK and international programmes\n, • Partner with senior stakeholders to support effective decision-making and long-term financial sustainability\n, • Ensure robust financial governance, compliance, internal controls, and financial reporting\n, • Oversee statutory accounting requirements and relationships with auditors and key external stakeholders\n, • Lead, motivate, and develop a high-performing finance team\n, • Drive continuous improvement across finance systems, processes, reporting, and ways of working\n, • Support the development and delivery of the organisation's finance strategy\n\n Ideal Candidate Profile \n\n • Fully qualified accountant (ACA, ACCA, CIMA or equivalent)\n, • Significant post-qualification experience in a senior finance leadership role\n, • Experience supporting Boards, Audit Committees, and Executive Leadership Teams\n, • Strong understanding of financial controls, risk management, governance, and compliance\n, • Proven ability to lead change, improve processes, and develop high-performing team\n, • Excellent stakeholder management and communication skills\n, • Previous experience within the charity, not-for-profit, NGO, or international development sector is highly desirable\n\n Agency reference number: J97243 \n Contract: Permanent \n Location: Hybrid (2 days per week in the Central London office) \n Working hours: Full-time \n Salary: circa £65,000 per annum \n \n This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out. \n Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates. \n

A leading, internationally recognised higher education institution is partnering exclusively with a specialist recruitment firm to appoint a Head of Management Accounting on a permanent basis. \n This is an exceptional opportunity to join a large and complex organisation in a senior finance leadership position at a pivotal time. The organisation is investing significantly in the future of its Finance function through the implementation of a major cloud-based ERP system, enhanced business intelligence capabilities and the modernisation of its management accounting processes. \n As Head of Management Accounting, you will play a central role in shaping this transformation while leading a high-performing team responsible for delivering financial insight across a broad non-academic and professional services portfolio. \n The role \n\n • Lead and develop a high-performing management accounting function of 11 finance professionals, creating a collaborative, high-performing culture centred on continuous improvement and exceptional customer service.\n, • Oversee management accounting and financial reporting for more than 30 support service departments, responsible for approximately £320m of annual expenditure and £185m of capital investment programmes.\n, • Lead budgeting, forecasting and month-end reporting, ensuring timely, accurate and insightful financial information that supports strategic decision-making across the organisation.\n, • Act as the finance lead for the continued optimisation of a major cloud-based ERP system, driving process redesign, standardisation, automation and the adoption of AI to improve efficiency and reporting capability.\n, • Oversee financial accounting and statutory reporting for key subsidiaries, while leading external audit activity and ensuring compliance with relevant accounting standards, including FRS 102.\n, • Partner with senior leaders across Finance and Professional Services, providing commercial insight, challenging assumptions and influencing strategic decision-making.\n, • Work closely with the Finance Business Intelligence team to further develop reporting capability through Power BI and data-driven insights.\n, • Champion continuous improvement by reviewing existing processes, strengthening controls and embedding best practice across the management accounting function.\n\n Essential criteria \n\n • Fully qualified accountant (ACA, ACCA, CIMA, CPA or CCAB).\n, • Proven leadership experience managing and developing finance teams.\n, • Strong management accounting, budgeting and forecasting expertise within a large, complex organisation.\n, • Experience leading process improvement, harmonisation and finance transformation initiatives.\n, • Excellent stakeholder management skills, with the ability to influence and challenge senior leaders.\n, • Strong technical accounting knowledge, including FRS 102.\n, • Excellent analytical skills, attention to detail and the ability to communicate complex financial information clearly.\n\n The opportunity \n This is an opportunity to join a highly respected, complex institution and play a key role in the continued development of its Finance function. You will have the opportunity to influence transformation, develop a talented team and work closely with senior stakeholders across the organisation. \n The role offers an outstanding working environment, genuine opportunities for professional development and a comprehensive reward package designed to support career progression, wellbeing and work-life balance. \n Benefits include \n\n • Hybrid working, with 2–3 days per week office-based.\n, • Competitive pension scheme.\n, • Generous annual leave entitlement, plus additional organisational closure days and Bank Holidays, with the option to purchase additional leave.\n, • Comprehensive health and wellbeing support, including an Employee Assistance Programme, discounted sports facilities and occupational health services.\n, • Excellent family-friendly policies, including enhanced parental and carers' leave and childcare initiatives.\n, • Extensive learning and development opportunities to support long-term career progression.\n, • A wide range of employee discounts, travel schemes and lifestyle benefits.\n\n Apply now \n If you're an ambitious finance leader looking for an opportunity to shape the future of management accounting within a complex, internationally recognised institution, we'd love to hear from you. \n This is a permanent, full-time position based at the organisation's London campus, operating on a hybrid working model. \n Applications close on 6 September, with interviews scheduled for 16 September.

The world’s most recognised Christian charity based in London Bridge is looking for a Head of Finance. This newly created role will provide strategic leadership of the charity’s financial resources. Reporting to the Director of Core Services, the Head of Finance will lead the finance team, which is responsible for domestic as well as international programmes, consisting of financial compliance & risk management, financial & management insights, financial services & business support, and financial capacity strengthening. \n Hybrid working, with at least two days a week in the London Bridge office. Salary up to £65,000. This is a permanent position. Head of Finance DutiesStrategic Financial Leadership & Planning (in collaboration with the Director of Core Services)\n\n • Lead and oversee financial planning, budgeting, forecasting, the development of scenario models, and long-term financial sustainability.\n, • Develop and deliver the finance strategy and financial performance objectives to support the charity's long-term sustainability.\nExecutive & Board Partnership\n\n, • Provide high-quality insight, challenge, and assurance to support effective decision-making.\n, • Provide strategic and operational financial support to the Director of Core Services, the Finance Committee, and the Board of Trustees, including the preparation of papers, financial analysis, assurance reporting, and advice on risk and sustainability.\nFinancial Controls & Governance\n\n, • Provide financial stewardship with overall accountability for financial integrity, statutory compliance, internal controls, and the accuracy of financial reporting across the UK and international operations.\n, • Lead the delivery of robust financial governance, effective internal controls, and full compliance with all statutory, regulatory, and funder requirements.\nPeople Management & Development (with support from the Director of Core Services)\n\n, • Lead and oversee the performance of the teams responsible for financial compliance & risk management, financial & management insights, financial services & business support, and financial capacity strengthening, ensuring clear objectives are established.\n, • Lead positive change by challenging established ways of working, translating strategy into meaningful outcomes, and encouraging collaborative ways of working.\nOperational Performance\n\n, • Drive continuous improvement in financial systems, processes, and reporting to support organisational growth and effectiveness.\n, • Strengthen financial systems, reporting, and automation to improve operational efficiency.\nHead of Finance RequirementsEssential\n\n, • Professional finance/accounting qualification (ICAEW, CIMA, ACCA, or equivalent) with significant post-qualification leadership experience, ideally within the INGO sector.\n, • Proven experience supporting Boards, Finance & Audit Committees, Leadership Teams, and working with auditors and legal advisers.\n, • A strong change leader with the ability to develop and implement a finance strategy in fast-changing environments.\nDesirable\n\n, • Experience of international development through a partnership model.\n\n

Senior Financial Accountant \n London | International Charity | £60k - £62k | Permanent \n Take ownership of technical accounting and play a key role in strengthening the finance function of a globally recognised charity. \n We’re partnering with an internationally recognised charity to recruit a newly created Senior Financial Accountant role. This is a fantastic opportunity for a qualified accountant, either from practice or industry, to join a purpose-driven organisation at an exciting stage of development, helping to shape stronger financial processes, improve controls and support the continued evolution of the finance function. \n Working closely with the Head of Finance, you’ll have a broad remit covering financial statements, audit, reporting, systems improvement and financial controls. With international programmes, multiple funding streams and multi-currency activity, this role provides excellent exposure to complex charity accounting and the opportunity to make a meaningful impact. \n What you’ll gain \n\n • A genuine opportunity to make your first move from audit into a purpose-led organisation, applying your technical skills in a broader commercial and operational setting.\n, • Ownership of key accounting processes, giving you the chance to build your expertise and develop your career beyond pure compliance.\n, • Exposure to international charity accounting, donor funding, restricted funds and multi-currency transactions.\n, • The opportunity to work closely with an experienced Head of Finance and influence improvements across systems, controls and reporting.\n, • A varied role combining technical accounting, problem solving and process improvement, rather than simply producing numbers.\n\n What you’ll do \n\n • Lead the preparation of financial statements across multiple entities, taking ownership of a key part of the year-end process.\n, • Manage the external audit relationship, coordinating timelines, resolving queries and ensuring a smooth audit process.\n, • Use your technical accounting expertise to strengthen controls, improve processes and identify opportunities for greater efficiency.\n, • Play an important role in year-end preparation, ensuring the finance function is ready for key milestones.\n, • Support grants and donor reporting, analysing restricted funds and ensuring financial information accurately reflects programme activity.\n\n What you’ll need \n\n • Fully qualified accountant (ACA, ACCA, CIMA or equivalent).\n, • Experience producing financial statements, either within practice or industry.\n, • Audit experience would be highly desirable.\n, • Strong technical accounting skills with the confidence to review processes and recommend improvements.\n, • A proactive mindset, with the curiosity to question how things are done and identify better ways of working.\n, • Charity sector experience would be beneficial but not essential.\n\n Interested? \n If you’re a qualified accountant looking for a role where you can broaden your experience, take ownership and use your technical skills to support meaningful work, we’d love to hear from you. \n

Practice Group / Department: Partner Affairs and Tax - London \n Job Description \n Norton Rose Fulbright is a global law firm with more than 3,000 lawyers advising clients across locations in the United States, Europe, Canada, Latin America, Asia, Australia, Africa and the Middle East. We provide the world's preeminent corporations and financial institutions with a full business law service. \n With over 50 offices and 7,000 employees worldwide, our culture is the thread that connects us, as well as our values of unity, quality and integrity. Our strategy and culture are connected – defined by shared ambition, global collaboration and a one-team mindset. We believe pioneering work happens when people are empowered to think beyond boundaries, explore new opportunities and grow through diverse experiences. Alongside the right skills and experience, we look for people who are innovative, commercially minded, and motivated by the impact of the work they do – ready to share in our ambition and help shape what comes next. \n Because while individuals can do well, together we achieve something extraordinary. \n The Team \n Norton Rose Fulbright are seeking a Tax Manager to cover maternity leave on a 12-month fixed term contract. This is an opportunity to be part of a team of thirteen tax and accounting professionals. The team is based in London and works on territories across Europe, Middle East, Asia and Australia, with responsibility for providing tax advisory and compliance services to the firm and assisting across all partner tax and financial matters. \n The role will primarily be focused on UK partnership and partner personal tax matters. The Tax Manager will report to the Head of Partner Affairs and Tax. \n The Role \n This role would suit someone with strong compliance and operational skills. The successful candidate will be heavily involved in preparing and submitting UK tax returns and then latterly in wider partnership and tax reserving tax issues. Flexibility is needed with a ‘hands-on’ approach particularly during busy periods. \n Key Responsibilities \n\n • UK tax returns including \n \n, • preparation and/or review of partners’ UK tax returns including amendments to provisional returns filed for the previous tax year\n, • support to junior members of the UK tax compliance team including review of tax returns\n, • preparation of base information and checklists for the next cycle of tax return preparation in 2027\n, • management of UK tax payments and liaising with accounting team to accurately post to general ledgers\n, • Cashflow forecasting and communication to key stakeholders in the business.\n \n, • Preparation of Double Tax Relief (DTR) calculations\n, • Support on Partner Tax Reserve reconciliations\n, • Support to global mobility team advising on tax implications of remote working\n, • Ad hoc queries\n\n Key Skills and Experience \n Required: \n\n • ACA/ACCA/CTA (or overseas equivalent) qualified is a strong preference\n, • Practical experience of UK Partnership Tax and working in a professional services environment\n, • Personal Tax experience, including UK partner returns reporting profits from partnerships\n, • Ability to plan, prioritize and manage own workload under pressure to ensure deadlines are met\n, • Ability to manage junior members of staff\n, • Strong communication skills\n, • Self-review, discipline and attention to detail\n, • High and focused energy levels and a flexible approach\n, • Strong experience in the use of Excel- INDEX MATCH, Pivot tables etc.\n\n Desirable \n\n • International tax experience\n, • Experience of partner tax reserving\n\n #LI-JC1 #LI-Hybrid \n Diversity, Equity and Inclusion \n To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people’s health and overall wellbeing. Find more about Diversity, Equity and Inclusion here. \n We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here.

Your new companyA leading organisation with a presence across Europe is seeking a highly analytical and detail-driven Accountant to join their Transformation Office. This is a London-based hybrid role (2-3 days in the office) supporting large transformation and strategic investment programmes. \n Your new roleReporting to the head of finance transformation, your duties will include: \n\n • Maintain and update financial data for transformation and investment projects.\n, • Perform variance analysis to explain cost and benefit deviations.\n, • Provide financial modelling for business cases (ROI, NPV, payback).\n, • Forecast resource requirements and identify capacity risks.\n, • Support budgeting, forecasting, and long-term planning cycles.\n, • Ensure consistent reporting through cross-functional collaboration.\n, • Align cost classifications with Group accounting standards (Opex vs Capex).\n\n What you'll need to succeedTo be successful in this role, you will be a qualified accountant (ACA, ACCA, CIMA or equivalent) with: \n\n • Strong experience in financial analysis, project accounting, or transformation support\n, • Advanced Excel and modelling skills with exceptional attention to detail\n, • Analytical mindset with the ability to reconcile data and test assumptions\n, • Experience in cost capitalisation, impairment, and business case validation\n, • Confidence in stakeholder engagement and the ability to challenge constructively\n, • Strong communication skills and sound judgement\n\n What you'll get in return \n\n • Opportunity to work on high-impact transformation programmes across Europe\n, • Hybrid working model with flexibility\n, • Exposure to strategic finance and investment decision-making\n, • Collaborative and dynamic working environment\n\n What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or get in touch for a confidential discussion. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Natural History Museum \n Financial Controller \n Salary: £65,000 \n Contract: Permanent, Full-time (36 hours per week) \n Hybrid working: 3 days per week in the office, South Kensington \n \n The Natural History Museum is one of the world's most iconic visitor attractions and a globally respected scientific research centre. Home to over 80 million objects and welcoming more than five million visitors annually, we are uniquely placed to inspire people to care about the natural world and tackle some of the most pressing challenges facing our planet. \n As we continue to deliver our ambitious strategic priorities, we are seeking an experienced and forward-thinking Financial Controller to play a pivotal leadership role within our Finance team. \n This is an outstanding opportunity for a qualified finance professional to lead core financial operations, reporting and systems functions while helping shape the Museum's financial strategy and supporting transformational change across the organisation. \n \n About the Role \n Reporting to the Head of Finance, the Financial Controller will lead three teams, totalling 12 members of staff, across Financial Accounts, Financial Operations and Finance Systems. \n You will be responsible for ensuring the integrity, compliance and effectiveness of the Museum's financial reporting processes, maintaining strong financial controls and delivering excellent finance services across the organisation. \n \n Key Responsibilities \n As a key member of the Finance leadership team, you will: \n\n • Lead and develop the Financial Accounts, Financial Operations and Finance Systems teams, ensuring a high-performing, customer-focused finance function.\n, • Take overall responsibility for the production of statutory accounts, Whole of Government Accounts (WGA) returns and the successful delivery of the annual external audit process.\n, • Ensure compliance with accounting standards, Charity SORP, FReM, VAT and HMRC requirements, maintaining robust financial controls and governance across the Museum.\n, • Lead treasury management, cashflow forecasting and stewardship of Museum funds, whilst managing relationships with auditors, government bodies and other external stakeholders.\n, • Act as a senior finance leader and deputy to the Head of Finance, providing expert financial advice to senior stakeholders and supporting major projects and strategic initiatives.\n, • Drive continuous improvement across finance systems, reporting, policies and processes, ensuring efficient, compliant and effective financial operations.\n, • Work in partnership with business leads responsible for income generation, providing strategic advice and aligning teams to work with agility to respond to organisational need\n\n \n About You \n We are looking for an experienced and commercially minded finance leader who combines strong technical expertise with excellent stakeholder management and people leadership skills. \n You will bring: \n\n • A recognised accounting qualification (ACA, ACCA or CIMA) with significant, demonstrable post-qualification experience\n, • Proven experience leading and developing finance teams within a complex organisation\n, • Strong technical accounting knowledge, including statutory reporting, financial controls and governance\n, • Experience of preparing and presenting financial information to senior leadership and Board-level audiences\n, • Knowledge of charity accounting, SORP, VAT and HMRC requirements\n, • Experience overseeing finance systems and driving process improvement initiatives\n, • Advanced Excel skills and strong analytical capabilities\n, • Excellent communication skills, with the ability to translate complex financial concepts for non-finance stakeholders\n, • A proactive, solutions-focused approach and ability to manage competing priorities effectively\n\n \n Why Join the Natural History Museum? \n\n • 27.5 days annual leave plus public holidays\n, • Defined contribution pension scheme with up to 10% employer contribution\n, • Flexible and hybrid working arrangements\n, • Enhanced family-friendly policies\n, • Life insurance\n, • Employee assistance and wellbeing support programmes\n, • Free admission to our exhibitions and many other paid exhibitions at museums, galleries and institutions across London and the UK.\n\n \n Apply Now \n The Natural History Museum is partnering exclusively with Allen Lane and Iain Slinn on the recruitment of this exciting opportunity. For a confidential discussion and further information, please contact Iain directly.

Learning & Development Partner | Retail | London \n We're partnering with a well-known retail brand looking for an experienced Learning & Development Partner to help shape how their people learn, develop and grow. This is an opportunity to join a business that's investing heavily in its people, where learning isn't an afterthought, it's a genuine business priority. \n You'll work closely with leaders across the business, designing engaging learning experiences, developing future talent and ensuring colleagues have the skills and confidence they need to thrive, whether they're joining the business for the first time or preparing for their next step. \n If you love creating impactful learning, building capability and seeing people develop, this could be the role you've been looking for. \n What you'll be doing \n No two days will look the same, but you'll be involved in: \n\n • \n Partnering with leaders to identify capability gaps and future development needs. \n • \n Designing and delivering engaging learning programmes across retail and head office. \n • \n Creating blended learning experiences including face-to-face workshops, virtual learning and digital content. \n • \n Developing product knowledge programmes alongside internal subject matter experts. \n • \n Facilitating workshops that inspire, challenge and build confidence. \n • \n Supporting talent development, succession planning and career pathways. \n • \n Helping managers become brilliant people developers. \n • \n Continuously reviewing the impact of learning programmes and adapting where needed. \n • \n Playing a key role in creating an outstanding onboarding experience for new colleagues across the UK, US and France. \n • \n Being a trusted partner to retail teams, supporting learning initiatives and development conversations across the business. \n\n What we're looking for \n You'll probably already be working in a Learning & Development, Talent Development or Training role within retail or hospitality and be someone who genuinely enjoys helping people reach their potential. \n You'll bring: \n\n • \n Experience designing and delivering engaging learning programmes. \n • \n Strong facilitation skills with the confidence to present to audiences at every level. \n • \n Experience creating blended learning solutions across classroom, virtual and digital platforms. \n • \n Excellent stakeholder management and relationship-building skills. \n • \n A proactive, energetic approach with the ability to work independently. \n • \n A passion for developing people and building capability. \n • \n Strong organisational and influencing skills. \n • \n Advanced PowerPoint skills, with experience creating high-quality learning materials. \n • \n Coaching experience or video editing skills would be a bonus, but certainly aren't essential. \n\n Why join? \n This is a business that genuinely values its people and gives you the opportunity to make a real impact. \n Alongside a competitive salary and bonus, you'll benefit from: \n\n • \n Hybrid working \n • \n Excellent staff discount \n • \n A collaborative, entrepreneurial culture where new ideas are welcomed. \n • \n Genuine opportunities to influence learning strategy and shape the colleague experience. \n • \n A business that invests in development, celebrates success and knows how to have fun along the way. \n\n If you're looking for a role where you can combine creativity, facilitation and strategic talent development within a growing retail business, I'd love to tell you more. \n Please apply today with your most up to date CV! \n BH36913

About The Role Deadline for applications: 11:59pm on 31st August 2026At the highest level, Delivery is a TPXimpact product. We are passionate about quality and bringing the right skills together to tackle complex problems. The Head of Delivery Practice is a crucial leadership role, and will be part of the TPXimpact leadership team, responsible for overseeing and advancing the Delivery Management capability across the business. Operating within a decentralised, matrixed Pod structure, this role balances operational practice leadership, strategic growth, large-scale programme governance, and hands-on client delivery. You will ensure consistent, high-quality delivery standards while maintaining the agility needed to scale the team effectively.ResponsibilitiesCore ResponsibilitiesEngagement & Programme Leadership: Define the standard for running large-scale, multi-disciplinary programmes alongside the Account Management Team. Act as the primary delivery interface with the Account Management Team to ensure engagements align with commercial account plans, actively managing project margins, scope control, and spotting upsell opportunities.Delivery Methods & Quality: Act as a champion of Agile and Lean ways of working, conducting regular project health checks and assurance reviews to mitigate delivery risks early and maintain high standards.Delivery Portfolio & Capability: Oversee workforce architecture and capacity management for the delivery team. This includes resourcing elements for Learning & Development (L&D), driving training initiatives to build practitioner skills, maintaining progression frameworks, and exploring opportunities to commercialise training.Delivery Strategy & Growth: Actively support the achievement of TPXimpact growth targets by contributing to sales, major bids, proposition development, and managing the sales-to-delivery handover to ensure sold work is deliverable.General Responsibilities Financial & Commercial Support: Actively support the Delivery Director in ensuring the practice meets its delivery P&L, gross margin, and overall utilisation targets.Billable Delivery: Work across key strategic clients, remaining 50% billable and acting as a senior escalation point or Engagement Lead for complex delivery challenges.Line Management & Pastoral Care: Provide line management, coaching, and talent development within the self-governed Delivery Pod structure, fostering a psychologically safe environment.Talent Acquisition: Lead recruitment, onboarding, and retention strategies for Delivery Managers. You are directly responsible for helping to scale the team to align with our revenue targets and project demand.Continuous Improvement: Run regular internal and external retrospectives to ensure learning is captured, shared, and incorporated into our delivery methodology.Deputise: Deputise for the Delivery Director as and when required on operational and strategic matters.Continuously maintain and update skills and knowledge to stay current within your relevant field of expertise.DimensionsBudget : Shared responsibility for practice operational spend (e.g., L&D budgets, delivery diagnostic tooling).Headcount : Leading the Delivery Management cohort within a wider practice scaling the team as required. .Resource complexity and nature of work team s: Matrix deployment; balancing permanent, associate, and contractor pools within cross-functional pods.Problem solving responsibility and complexity: High complexity; turning around off-track programmes, resolving resourcing bottlenecks, and handling senior client escalations.Change management requirements : Fostering a generative, value-driven culture within a scaling, decentralised matrix model.Internal/External interactions : Close collaboration with the Growth team, Account Management, and senior client stakeholders (C-suite).Strategic timeframe working towards : 1-3 year horizon for capability scaling and operational efficiencyAbout You Professional knowledge and experienceEssentialProven experience leading Delivery Management practices and governing large-scale Agile programmes within a digital agency or consultancy.Strong background in workforce planning, capacity management, and utilisation tracking.Strong leadership and people management skills.DesirableExperience operating within and scaling a democratised, Pod-based or matrixed delivery model.Technical skillsAdvanced skills in capacity planning software, delivery metrics tracking, and project assurance frameworks.Excellent written communication and proposal drafting skills for major bids.BehavioursPragmatic: Adapts methodology to fit the client's reality rather than forcing textbook Agile frameworks.Commercially Astute: Understands the direct link between delivery quality, utilisation, and gross margin.Collaborative: Works seamlessly across disciplinary boundaries to prevent silos.Strengths, drivers and traits (to follow)Detail-oriented with a strong focus on governance and continuous learning.Excellent under pressure, particularly during project escalations.Passionate about people development and career coaching.About Us People-Powered Transformation We're a purpose driven organisation, supporting organisations to build a better future for people, places and the planet. Combining vast experience in the public, private and third sectors and expertise in human-centred design, data, experience and technology, were creating sustainable solutions ready for an ever-evolving world.At the heart of TPXimpact, were collaborative and empathetic. Were a team of passionate people who care deeply about the work we do and the impact we have in the world. We know that change happens through people, with people and for people. Thats why we believe in people-powered transformation.Working in close collaboration with our clients, we seek to understand their unique challenges, questioning assumptions and building in their teams the capabilities and confidence to continue learning, iterating and adapting.Benefits Include:30 days holiday + bank holidays2 volunteer days for causes that you are passionate aboutMaternity/paternity - 6 months Maternity Leave, 3 months Paternity LeaveLife assuranceEmployer pension contribution of 5%Health cash planPersonal learning and development budgetEmployee Assistance ProgrammeGreen incentive programmes including Electric Vehicle Leasing and the Cycle to Work SchemeFinancial adviceHealth assessmentsAbout TPXimpact - Digital TransformationWe drive fundamental change in approaches to product and service development, delivery and technology. Our agile, multidisciplinary teams use technology, design and data to deliver better results, improving outcomes for individuals, organisations and communities.By working in the open, in partnership with our clients, we not only transform their systems and services but also build the capability of their teams, so work can continue without us in the longer term. Our focus is sustainable change, always delivered with positive impact.We are committed to having a positive impact on the clients and the communities we serve. We actively encourage applications from all genders, ethnicities, disabled people, members of the LGBTQIA+ community, and those from lower socio-economic backgrounds.Dont meet 100% of the criteria? We still want to hear from you. Please let us know if you require any adjustments during the recruitment process.TPBN1_UKTJ

About the Company PBSA Portfolio / Assigned PropertyReporting to: Regional ManagerKey Relationships: Regional Manager, Associate Director of Student Housing, Facilities Manager, Residence Teams, Head Office Departments, Third-Party Partners and ConsultantsAbout the RoleThe General Manager is accountable for the overall success and performance of the property they manage. This includes delivering operational excellence across day-to-day services, administration, compliance, occupancy, and revenue performance. The General Manager is responsible for maintaining high standards of safety, quality, resident satisfaction, and operational efficiency while supporting both team members and residents in creating an exceptional student living experience. Acting as a key liaison between on-site operations and wider business functions, the role ensures the property consistently meets financial, operational, and compliance objectives while fostering a positive and community-focused environment. This role will be for a pre-established building (no mobilisation required) and that one of the key additions is the relationship with a University partnership that we have there.ResponsibilitiesOperational LeadershipProvide effective line management, guidance, and day-to-day support to on-site teams, fostering a high-performing, motivated, and customer-focused culture.Lead recruitment, onboarding, training, and ongoing development of team members, conducting regular one-to-one meetings and performance reviews.Manage all operational aspects of the property, including check-ins, check-outs, room turnaround processes, and inspections, ensuring a seamless resident journey.Oversee third-party service providers, including cleaning, maintenance, security, and contractors, ensuring contractual obligations and service standards are met.Act as the primary escalation point for incidents and emergencies, ensuring prompt and professional resolution.Ensure the property is consistently maintained to a high standard of cleanliness, safety, and presentation.Coordinate repairs and planned preventative maintenance programmes, working with internal teams and external contractors to ensure timely completion.Drive continuous improvement initiatives to enhance operational efficiency and resident satisfaction.Performance & ReportingTake full accountability for the operational and financial performance of the property, achieving and exceeding agreed KPIs.Produce and present weekly and monthly management reports, providing clear insight into performance, expenditure, and budget variances.Identify opportunities to improve services, increase efficiency, and enhance the resident experience.Monitor expenditure against budget and provide detailed commentary on variances, ensuring financial targets are achieved.Utilise data and performance metrics to support informed decision-making and operational improvements.Financial & Strategic ManagementLead the annual budgeting process, ensuring accurate forecasting of income and expenditure.Monitor financial performance on a monthly basis, ensuring effective cost control and alignment with business objectives.Build and maintain strong relationships with universities, local authorities, commercial partners, and other stakeholders.Support strategic planning by identifying new business opportunities, potential partnerships, and operational efficiencies.Contribute to occupancy and revenue targets through effective operational management and stakeholder engagement.Customer Experience & Community EngagementSupport and oversee the delivery of resident events and engagement programmes designed to enhance the student experience and improve resident satisfaction.Foster a welcoming, inclusive, and supportive community environment that promotes wellbeing and positive engagement.Work collaboratively with marketing and community teams to strengthen the property's profile and reputation.Promote a resident-first culture and ensure customer feedback is acted upon effectively.Compliance, Health & SafetyEnsure compliance with all relevant legislation, regulations, policies, and procedures.Maintain robust health and safety standards across the property.Support audits, inspections, and compliance reviews, ensuring all actions are completed within agreed timescales.Ensure appropriate risk management procedures are in place and effectively monitored.Other ResponsibilitiesUndertake any other reasonable duties as required by the business.QualificationsDesirableIOSH or NEBOSH qualification.Full UK Driving Licence.EssentialFluent English communication skills.Required SkillsPrevious experience in a management role within PBSA, residential property, hospitality, build-to-rent, or mixed-use environments.Experience managing planned preventative maintenance programmes.Experience managing contractors, suppliers, and service delivery partners.Experience managing maintenance budgets and operational expenditure.Experience supporting refurbishment, mobilisation, or operational transition projects.Experience operating in a fast-paced customer-facing environment.Preferred SkillsStrong leadership and people management capabilities.Excellent report-writing and presentation skills.Outstanding customer service and resident engagement skills.Strong organisational and problem-solving abilities with excellent attention to detail.Financial acumen with experience managing budgets and analysing performance data.Good understanding of health and safety legislation, compliance requirements, and facilities management practices within residential or student accommodation settings.Excellent communication and stakeholder management skills.Ability to manage competing priorities and deliver results under pressure.Pay range and compensation package£50,000 plus benefitsEqual Opportunity StatementWe are committed to diversity and inclusivity in our hiring practices.TPBN1_UKTJ

Job Title: CFSI ManagerLocation: Based in our Ipswich or London office with hybrid working availablePay: PAYE £ 480.85 or Umbrella £668.03Job ID:Job Purpose / OverviewThe Quality Lead (CFSI Manager) working within the Supplier Quality team is responsible for managing a team of Quality Engineers and ensuring compliance with the quality management systems covering all activities within the scope of the PDO Quality team. This includes ensuring that nuclear industry and major project best practice quality management arrangements are defined and deployed across the SZC project, organisation and within the supply chain.The Supplier Quality Department is part of the Quality Delivery Organisation, which develops and maintains policies, strategies, standards, procedures and best practice in Quality as well as providing first and second level oversight of SZC's activities and measuring their effectiveness.The delivery of SZC Project is split across six programmes of works to which the Quality Department provides quality related services. Quality Delivery Managers in each programme specify their needs and monitor service performance. The Quality Lead (CFSI Manager) supports the Head of Supplier Quality in understanding the supplier quality performance across these programmes, reporting on potential CFSI and risks in relation to CFSI across the whole supply chain reporting on these and developing programmes to mitigate them, enhancing the quality performance in the supply chain.The CFSI Manager has the responsibility to proactively manage Counterfeit, Fraudulent and Suspect Item (CFSI) arrangements in SZC by ensuring that there are adequate and appropriate strategies an arrangements to manage:CFSI Prevention Ensure SZC has clear CFSI mitigation requirements identified in our arrangements with awareness throughout the Project Teams. Ensure that Suppliers responsibilities have been defined and that Suppliers have implemented appropriate QMS arrangements to manage CFSI in their organisation with effective flow down to their Supply Chain.CFSI Detection Have oversight of the continuous process that is carried out during the manufacturing, delivery, construction, installation and commissioning phases of the project. Detection is achieved by using a combination of audit, surveillance and inspection carried out by suitably qualified and experienced personnel (SQEP) throughout the project life cycle.CFSI Resolution Assist in the management of the resolution process activated when a CFSI event is detected either by the internal detection process or via an external third party advising of a potential CFSI event. Within 24 hours of the event notification an Event Alert should be raised. This action should trigger a series of internal and external stakeholder reviews that enable an informed decision to be made regarding the event. If the decision confirms a CFSI event has occurred CFSI investigation will commenceThe rolehas both internal and external aspects with requirements to interface with stakeholders from SZC, our Supply Chain and peers within the Nuclear Industry.Delivery of CFSI briefings will be a key feature of the role to build awareness of the risks and mitigations required.includes supporting and conducting CFSI assessments with Suppliers to understand and measure their CFSI risk profile and supporting them to resolve issues.will be directly involved in investigating potential CFSI issues and where CFSI is confirmed, to lead or support their resolution.will coordinate the analysis and trending of CFSI events and be the interface with the EDF SA 'Lutte Contre la fraud' team within the Direction Qualitie Industrial (DQI).will work in close collaboration with all other project functions (e.g. technical directorate, supply chain, etc.) and the supply chain to ensure that project quality is delivered consistently (safely, efficiently and right first time) compliant with the scope of work and quality arrangements.Principal AccountabilitiesGeneralSupport the development of and implementation of the Sizewell C CFSI StrategyImplement key quality arrangements related to the following topics:Manage Quality ExecutionSupport Technical Assessment of SuppliersCreate information to report on the performance of suppliersIdentify where support is required in the supply chain and provide this supportUndertake actions to resolve issues relating to the implementation of quality and to bring about improvements and support others in these actions.The post could develop and manage a team of Quality Engineers, focused on the management and support of CFSI MitigationLine management of direct reports (Quality Engineers)The post reports to the Head of Supplier QualityPrimary accountabilityImplementation and support of the maintenance of quality management arrangements for deployment across the SZC delivery organisation in accordance with the Quality Strategy and based on nuclear industry and major project best practice.Support the development of CFSI arrangements for deployment across SZCCoach and train SZC quality & Supplier Teams in CFSIConduct CFSI Assessments with SuppliersInvestigate and report on potential CFSI issuesLead or support the resolution of confirmed CFSIShare learning & good practices across the supply chain and other stakeholders,Provide regular CFSI reporting to Internal StakeholdersMaintenance of CFSI related information and data on SZC platformsRecruiting, appointing and managing the Quality Engineers, including their professional development.Secondary accountabilityProactively communicating with other teams, maintaining good communication links and ensuring issues are reported in a timely manner.Identifying potential Quality issues before they arrive to enable mitigating actions.Supporting team instructions to take temporary measures to mitigate and keep works safe and within Quality standards. Following up by taking appropriate and proportionate action (e.g. issuing communications, calling meetings)Use the learning portal to communicate quality learning to the wider teams.Ensuring tasks are developed to quality in accordance with the company's requirement for health, safety and environment.Analysis of data, preparing reports and making recommendations.The ability to influence and to provide constructive challenge which is accepted by others.The ability to build effective relationships with internal and external stakeholders.A team player who recognises how their position impacts and influences others.Pro-active and flexible, being prepared to plan and work on own initiative.Knowledge, Skills, Qualifications, ExperienceEssentialHNC/HND qualification or Degree in a relevant science or engineering subject, or equivalent.Experience in the application of IAEA, GSR Pt 2. ISO9001, ISO14001, ISO 45001 and/or ISO 19443 standard in a multi-disciplinary project environmentProven track record of delivering resultsProven leadership experience working in a quality assurance/control environment within the nuclear industry or other relevant safety critical industry.Proven experience of interaction and resolving issues with a wide range of stakeholders in a multi-cultural environment within major projects, manufacturing or large organisations.Experienced in the analysis of data, preparing reports and making recommendations.The ability to effectively implement quality management arrangements.Experience in leading and managinTPBN1_UKTJ

Head of Strategic Procurement – Property, FM & Capital Projects \n London or Birmingham | Hybrid Working \n Circa £120,000 + Package \n \n To apply please contact Adam at a.venting@bramwith.com \n \n An excellent opportunity has arisen for a senior procurement leader to take on a highly visible, European-wide position within a major international organisation undergoing significant growth and procurement transformation. \n \n Operating across a diverse property portfolio, you will lead strategic category management across a broad range of spend, with particular exposure to Facilities Management, Property, Capital Projects and wider Indirect Procurement. \n \n This is a genuine leadership role combining category strategy, complex sourcing, senior stakeholder engagement and people management. You will manage a team of Procurement Managers across multiple European markets while personally leading some of the organisation’s most commercially significant procurement programmes. \n \n Role Summary: \n\n • Own and develop category strategies across major areas of European spend\n, • Lead complex, high-value strategic sourcing and supplier negotiations\n, • Manage and develop a team of Procurement Managers operating across multiple markets\n, • Build procurement engagement with senior operational, corporate and development stakeholders\n, • Identify opportunities to leverage spend across countries and business units\n, • Increase procurement influence across property development and capital investment programmes\n, • Develop strategic supplier relationships and strengthen supplier performance management\n, • Drive measurable savings, commercial value and improved service outcomes\n, • Support the continued development of procurement processes, governance, technology and ESG initiatives\n, • Work closely with senior procurement leadership to continue building a best-in-class European procurement function\n\n \n We are looking for an established senior procurement professional with significant experience operating in complex, multi-site or multi-country organisations. \n \n You are likely to bring: \n\n • Extensive strategic procurement and category management experience\n, • Previous leadership experience at Head of / Director level\n, • Strong experience within Facilities Management, Property, Capital Projects, Indirects or a closely related category\n, • Experience managing and developing procurement teams\n, • A strong track record of delivering significant, EBITDA-impacting savings\n, • Experience leading major tenders, commercial negotiations and supplier frameworks\n, • The credibility to influence senior stakeholders across operational and corporate functions\n, • European or international procurement experience\n, • Experience within Real Estate, Facilities Management, Hospitality, Construction or another asset-intensive environment would be particularly relevant\n\n \n This is an opportunity to join a procurement function with significant executive backing and play a major role in shaping how procurement operates across a rapidly growing European business.

Head of Programme Delivery | £110,000 - £140,000 + Benefits | Permanent | London \n \n For the largest and most exciting transport projects in Europe, we are recruiting a Head of Programme Delivery to lead all client functions and client team within a Major Works Civils Contracts Integrated Programme Area Team (MWCC IPT), acting as delegate and deputy to the MWCC Project Client. This role will discharge the client responsibilities across an incredibly complex multi-billion-pound programme spanning tunnelling, mining, major underground structuring works, and navigating existing infrastructure and utilities. Leading a team and responsible to the Programme Director, this role will ensure safe, compliant, on time and on budget delivery whilst interfacing with MWCC and 3rd party stakeholders, undertaking NEC3 PM duties, and safeguarding client owned risks. \n \n Main Duties: \n\n • Lead and manage performance of the client delivery team and the supply chain to deliver the integrated design, engineering, planning and delivery for construction\n, • Lead the integration and management of interfaces including strategic and local stakeholders\n, • Lead the client assurance programme across the Development Agreement\n, • Responsible for all NEC3 Project Manager duties and obligations as per contract\n, • Responsible for Construction Design and Management Regulations (CDM) duties\n, • Support in the leadership of contract management performance for the Major Works Civils Contracts Integrated Programme Team\n, • Act as Deputy Client representative for the MWCC IPT\n, • Enable delivery of client retained 3rd party works (Utilities, On Network Works, Enabling and Temporary Works) and services by managing interfaces\n, • Lead the IPT Client Team (Construction and Functions) integrated within the MWCC IPT\n, • Lead the workforce planning for resources integrated within the MWCC IPT\n\n \n Person Specification: \n\n • Experience delivering integrated infrastructure programmes of work, with multiple assets to tim, cost and quality considerations\n, • Leadership of teams, across organisations, and collaborative partnerships\n, • Degree-level qualification in Engineering, Construction, or Building Science or professional experience along with accreditation\n, • Knowledge of integrated programme delivery within a complex partnership\n, • UK construction regs including CDM\n, • Inspirational leadership, influence and business judgement\n, • Previous roles may have included Deputy Director of Programme Delivery, Director of Programme Delivery, or Delivery Director\n

Head of Digital \n £80,000 - £90,000 + bonus \n London (2 days per week) \n \n Our client \n \n We’re supporting a digital healthcare consultancy through a period of high growth. After being acquired by the market leader in their industry, our client is poised to deliver on their ambitious expansion plans as their client base continues to grow. \n \n AI is at the heart of their evolution. Within their field, they’re pioneering the integration of artificial intelligence across digital marketing to redefine how their clients grow, think, and connect with their audiences. \n \n This agency crafts experiences across web, paid media, CRM, content and SEO, building growth programmes that align with client objectives. They aim to redefine growth in their industry, delivering lasting and impactful change whilst taking the stress of marketing away from their clients. \n \n Their leadership sees that their people are the drivers of collaboration & innovation. Each employee is given a budget for training & development to help further their skills in digital whilst being supported in their long-term career progression. \n \n The role \n \n The Head of Digital will have an AI-first mindset, and the ability to demonstrate experience applying AI to digital strategy, marketing automation, creative workflows, and business innovation. \n \n We’re looking for someone with experience translating business objectives into comprehensive strategies that deliver measurable growth, with the natural ability to lead teams and build data strategies. \n \n Some of the things you’ll be involved in \n \n\n • Develop and execute digital marketing strategies that align with client objectives and agency growth.\n, • Own campaign performance and oversee strategic optimisations.\n, • Lead monthly and quarterly business reviews with clients, presenting insights and future strategy recommendations.\n, • Oversee the digital marketing team and foster a culture of continuous learning and high performance.\n, • Function as senior advisor to key clients on digital marketing strategy and long-term growth.\n, • Identify opportunities for growth both in terms of client relationships and service offering.\n, • Lead the development of innovative campaign approaches and testing methodologies.\n, • Stay up to date with platform updates, algorithm changes, and emerging digital marketing tech.\n, • Remain close to delivery to support strategy, optimisation and problem-solving where needed, without being purely executional.\n, • Ensure all strategies are compliant with healthcare marketing regulations and best practices.\n\n \n The ideal Head of Digital has: \n \n\n • Proven experience implementing or leading AI-driven marketing strategies, tools, or systems.\n, • Experience in digital marketing management roles with experience working in a leadership capacity.\n, • A track record of developing and executing digital marketing strategies that drive measurable growth for local businesses.\n, • Deep experience across PPC, SEO, social media, email marketing, and CRO.\n, • Knowledge of Local SEO.\n, • Analytical skills, including strong experience using GA4.\n\n \n The perks \n \n\n • 25 days holiday + bank holidays + your birthday off.\n, • Flexible working over Christmas / New Year in addition to holiday allowance.\n, • Bonus scheme.\n, • A budget for tailored learning plan, including industry events.\n, • Company laptop.\n, • Pension contributions.\n, • Hybrid working.\n, • 1-2 work retreats per annum.\n, • Mental wellness support and Headspace subscription.\n\n \n Match Digital specialises in connecting talented individuals with businesses in the digital, tech, media and marcomms industries.

Lead the development of innovative medicines from concept to commercialisation. \n Allerton Bishop is proud to be partnering with an innovative specialty pharmaceutical company as they appoint a Head of CMC to provide strategic and technical leadership across late stage portfolio of small molecule products. \n \n Based in England, this hybrid leadership role offers the opportunity to influence the Chemistry, Manufacturing & Controls (CMC) strategy for a critical asset, working closely with global development, regulatory, quality and manufacturing teams. \n This is an outstanding opportunity for an experienced CMC leader who enjoys combining scientific expertise with programme leadership, driving products through development while ensuring robust manufacturing and regulatory strategies. \n \n \n Responsibilities \n As Head of CMC, you will: \n\n • Define and lead the global CMC strategy across a portfolio of small molecule products..\n, • Provide strategic oversight from early development through to commercial manufacture and lifecycle management.\n, • Lead cross-functional CMC teams spanning Pharmaceutical Development, Analytical Development, Process Development, Manufacturing, Quality and Regulatory Affairs.\n, • Drive technical development activities, ensuring programmes remain aligned to key development milestones.\n, • Oversee NDA submissions with the FDA\n, • Provide scientific leadership throughout technology transfer, process validation, scale-up and commercial manufacturing.\n, • Collaborate with external CDMOs and manufacturing partners to ensure successful product development and supply.\n, • Identify technical and regulatory risks while implementing robust mitigation strategies.\n, • Support due diligence, portfolio expansion and business development opportunities from a CMC perspective.\n, • Represent CMC within senior governance meetings, providing strategic direction to executive leadership.\n\n \n \n Candidate Profile \n We are seeking an experienced pharmaceutical development leader with strong technical knowledge across Chemistry, Manufacturing & Controls. \n \n You will demonstrate: \n\n • Significant experience within CMC leadership in the pharmaceutical, biotechnology or specialty pharmaceutical industry.\n, • Strong knowledge of both small molecule product development.\n, • Experience leading multidisciplinary development programmes through clinical development and commercialisation.\n, • Strong understanding of pharmaceutical development, process development, analytical development and manufacturing sciences.\n, • Prior experience taking a molecule from PhIII through regulatory approval with the FDA\n, • Demonstrated success managing external CDMOs and strategic manufacturing partnerships.\n, • Excellent programme leadership and cross-functional stakeholder management skills.\n, • Strong understanding of GMP, ICH guidelines and pharmaceutical regulatory requirements.\n, • Degree in Pharmacy, Chemistry, Chemical Engineering, Pharmaceutical Sciences or a related scientific discipline. A PhD is advantageous.\n\n \n \n CMC Director, Chemistry Manufacturing and Controls, CMC Leadership, Pharmaceutical Development, Product Development, Drug Development, Pharmaceutical Sciences, Small Molecule Development, Large Molecule Development, Biologics Development, Biopharmaceutical Development, Drug Substance, Drug Product, Pharmaceutical Manufacturing, Manufacturing Sciences, Pharmaceutical Technology, Process Development, Analytical Development, Formulation Development, Pharmaceutical Formulation, Pharmaceutical Process Development, Technology Transfer, Process Validation, Scale-Up Manufacturing, Commercial Manufacturing, Pharmaceutical Innovation, Clinical Development, Late-Stage Development, Lifecycle Management, Product Lifecycle Management, Regulatory CMC, CMC Strategy, Global CMC, CMC Programme Management, IND, IMPD, CTA, NDA, BLA, Marketing Authorisation, GMP, ICH Guidelines, CDMO Management, External Manufacturing, Pharmaceutical Operations, Specialty Pharmaceuticals, Biotechnology, Biopharma, Pharmaceutical Jobs France, Paris Pharmaceutical Jobs, Hybrid Pharmaceutical Jobs, CMC Jobs Europe, Pharmaceutical Leadership, Pharmaceutical Executive Search. \n \n

Global Head of Innovation \n Location: Buckinghamshire (Hybrid) \n \n The Opportunity \n An exciting opportunity has arisen for an experienced innovation leader to join a global branded food business at a pivotal stage in its growth. This is a senior leadership role responsible for shaping and delivering the long-term innovation strategy across key global product categories. \n Working within a highly collaborative international environment, you will lead breakthrough product innovation programmes that drive sustainable business growth, consumer engagement and competitive advantage. You’ll work across multiple regions and functions, leading a team of technical experts while building strong partnerships with suppliers, technology providers and external innovation partners. \n This is an opportunity to influence the future direction of globally recognised brands and play a key role in developing the next generation of products. \n \n Key Responsibilities \n\n • Develop and deliver the long-term innovation strategy and technology roadmap for your product categories.\n, • Lead a team of scientists and engineers, developing capability and ensuring effective resource planning.\n, • Drive breakthrough innovation projects from early concept through to commercialisation.\n, • Build and maintain strong relationships with suppliers, external partners, start-ups and technology providers to identify emerging opportunities.\n, • Work closely with Commercial, Marketing, Procurement, Supply Chain and Regional R&D teams to deliver ambitious innovation plans.\n, • Identify new ingredients, technologies, manufacturing processes and product formats that create competitive advantage.\n, • Ensure projects are delivered with robust technical governance, effective risk management and clear commercial focus.\n, • Monitor global consumer trends, competitor activity and emerging technologies to shape future innovation opportunities.\n, • Support sustainability, productivity and portfolio transformation initiatives through innovative product development.\n, • Manage project portfolios, budgets and resource allocation to ensure successful delivery against business objectives.\n, • Champion collaboration, continuous improvement and technical excellence across global cross-functional teams.\n\n About You \n We’re looking for an experienced innovation leader who combines strong technical expertise with strategic thinking and exceptional stakeholder management skills. \n You will ideally have: \n\n • Significant experience leading innovation within a branded FMCG food business.\n, • A strong track record of delivering breakthrough product innovation and commercial success.\n, • Experience developing long-term innovation or technology roadmaps.\n, • Proven leadership experience managing multidisciplinary R&D or innovation teams.\n, • Experience working across international markets and global matrix organisations.\n, • Strong knowledge of consumer-led innovation, product development and commercialisation.\n, • Experience building partnerships with suppliers, external innovation partners or technology providers.\n, • Excellent communication and influencing skills, with the ability to engage stakeholders at all levels.\n, • A degree in Food Science, Food Technology, Chemistry, Engineering or a related scientific discipline (advanced qualifications desirable).\n\n

Head of Business Technology \n \n London | Newly Created Role \n Salary: £100-150k + Bonus + Bens \n Hybrid: 3 days per week in London. \n \n An opportunity to build something new. \n \n We are partnering with a leading professional services organisation to appoint a newly created Head of Business Technology. \n \n This is a significant opportunity to shape how technology, automation and AI are used across the organisation's Business Services functions. The successful candidate will help establish the technical vision and roadmap while building the internal capability needed to turn that strategy into working solutions. \n \n This role will suit someone who combines strong technical judgement with the ability to think strategically. Previous experience within Legal or professional services is advantageous but not essential, and candidates from other complex environments will be considered. \n The opportunity \n \n The organisation has an established technology function and has already made progress in the adoption of new technologies within its core professional teams. The next significant opportunity is across Business Services. \n \n Across functions including Finance, HR, Business Development and Operations, there are processes that remain manual and time-consuming, alongside a landscape of core business systems with differing approaches to integration and automation. \n \n Importantly, the organisation isn't prescribing a particular technology or methodology. This person will play a central role in determining the right approach. \n \n That could mean improving an underlying system, connecting platforms through APIs, introducing workflow or low-code automation, applying AI, developing a bespoke solution — or recognising when technology isn't the answer. \n \n You'll have the opportunity to establish the principles, engineering standards and technical capability behind that decision-making. \n \n What you'll do \n \n Working closely with senior Technology and Business Services leaders, you will: \n \n\n • Develop the Business Technology vision, strategy and roadmap, translating business priorities into a pragmatic technical agenda.\n, • Identify and prioritise opportunities to improve and automate processes across Business Services.\n, • Assess problems from both a business and technical perspective and determine the most appropriate solution.\n, • Establish a more consistent approach to systems integration, APIs, data flows and automation.\n, • Define the engineering standards, practices and toolchains required to build reliable, scalable and maintainable solutions.\n, • Build an internal capability that can understand processes, design solutions and increasingly deliver technology in-house.\n, • Explore practical applications of AI and automation, focusing on genuine business outcomes rather than technology for technology's sake.\n, • Work alongside existing systems teams to improve how core business platforms support the organisation.\n, • Make informed build-versus-buy decisions and work effectively with selected technology partners where external capability makes sense.\n, • Develop and prioritise a pipeline of technology opportunities according to value, feasibility and organisational readiness.\n, • Establish meaningful measures of adoption, efficiency, ROI and benefits realisation.\n, • Influence senior stakeholders and bring together multidisciplinary teams to turn ideas into delivered outcomes.\n\n \n What we're looking for \n \n This isn't a role for someone who has only governed technology programmes from a distance. \n We're looking for someone with real technical credibility who can understand a business problem, get underneath the systems and processes involved, evaluate the options and make sound architectural and technology decisions. \n \n You'll bring experience across areas such as business systems, integration, automation, software engineering, workflow and data, together with enough understanding of emerging AI capabilities to recognise where they can create genuine value. \n \n You'll be able to demonstrate: \n \n\n • Strong technical and architectural judgement across complex business technology environments.\n, • Experience designing and delivering automation or technology-enabled process improvement.\n, • The ability to evaluate different technical approaches rather than defaulting to a preferred platform or tool.\n, • Experience connecting and integrating systems of record, with an understanding of the implications for data, architecture and maintainability.\n, • Evidence of establishing or improving engineering standards, technical practices or internal delivery capability.\n, • The ability to move between technical detail and strategic thinking, turning individual opportunities into a coherent roadmap.\n, • Strong commercial judgement around technology investment, vendors and build-versus-buy decisions.\n, • The credibility to influence senior business and technology stakeholders.\n, • Experience delivering through cross-functional or matrix teams, particularly where you don't control every resource directly.\n, • A pragmatic, curious and outcome-focused approach to emerging technology.\n\n \n Sector experience is not the defining factor. We are interested in candidates who can demonstrate relevant technical complexity, strong business understanding and the ability to operate effectively with senior stakeholders ideally within regulated environments. \n \n Why consider this opportunity? \n \n You won't be inheriting a finished blueprint. \n \n You'll have genuine scope to influence what the organisation builds, how it builds it and which technologies it uses. \n \n Initially, the role will operate extensively through matrix relationships rather than a large directly reporting team, giving you the opportunity to influence across the organisation. There is scope to recruit and build additional capability as the function develops. \n \n For someone who enjoys combining architecture, engineering, automation and strategy, this is an opportunity to create a capability rather than simply maintain one. \n \n If you've built technology rather than simply managed it, can see the bigger strategic picture, and like the idea of creating a new capability from the ground up, we'd be interested in hearing from you.

A private equity-backed technology and data business is seeking a Head of Legal to lead its legal function and partner closely with senior leadership during an exciting period of growth and innovation. \n \n This is a high-profile role within a fast-paced, data-driven environment where legal plays a critical role in enabling commercial success. Reporting directly to the CFO, you will act as the senior legal adviser to the business and work closely with stakeholders across commercial, product, technology, data, people and operations teams. \n \n The role offers broad exposure across complex commercial contracts, data protection, regulatory matters, corporate projects and legal operations, whilst providing the opportunity to shape the future direction of the legal function. \n \n Key Responsibilities \n\n • Lead the legal function and act as the primary legal adviser to the senior leadership team\n, • Draft, review and negotiate a wide range of commercial agreements, including SaaS, technology, licensing, data and strategic partnership agreements\n, • Advise on data protection, privacy and emerging technology matters, including AI-related issues\n, • Support product and technology teams on legal and regulatory considerations relating to new products and services\n, • Act as the key legal contact for commercial negotiations with customers, suppliers and strategic partners\n, • Provide pragmatic advice on regulatory and compliance matters\n, • Manage the current legal team\n, • Support corporate projects, including acquisitions, integrations and business restructuring initiatives\n, • Oversee external legal advisers and drive efficiencies across legal spend and processes\n, • Develop legal playbooks, policies and training programmes\n, • Partner with HR on employment and people-related matters\n, • Support and develop legal team capability\n\n \n Candidate Profile \n We are interested in speaking with lawyers who combine strong technical legal skills with a highly commercial and pragmatic approach. \n \n The successful candidate is likely to have: \n \n\n • Qualified solicitor in England & Wales\n, • 8+ years' post-qualification experience\n, • Significant in-house experience gained within a technology, SaaS, data, fintech or other regulated business\n, • Strong commercial contracts experience, including the negotiation of complex customer, supplier and technology agreements\n, • Experience advising on data protection, privacy and regulatory matters\n, • The ability to operate autonomously and confidently partner with senior stakeholders\n, • Strong commercial judgement and a solutions-focused approach to legal risk\n, • Excellent communication skills and the ability to translate legal issues into practical business advice\n\n \n Experience of supporting private equity-backed businesses, technology platforms, data-driven products or financial services organisations would be advantageous. \n \n Why Apply? \n This is an opportunity to join a market-leading technology business whose products and services are embedded within the operations of many of the UK's largest organisations. \n The role offers significant visibility across the business, close interaction with senior leadership and the opportunity to shape legal strategy during a key phase of growth. You'll join a collaborative and ambitious environment where legal is viewed as a genuine commercial partner to the business. \n \n For a confidential discussion, please get in touch.

Overview \n A rapidly growing international online marketplace is seeking a Compliance Director to support the development and delivery of its UK and European compliance framework. As the business continues to expand across multiple product categories and markets, this role will play a key part in ensuring regulatory compliance, product safety, and sustainable business growth. \n \n Reporting directly to the Head of Compliance, the successful candidate will partner closely with legal, commercial, operations, and risk teams to strengthen compliance governance, mitigate regulatory risks, and promote a culture of accountability across the organisation. \n \n Key Responsibilities \n\n • Support the implementation and ongoing enhancement of the European compliance and product safety programme across both food and non-food product categories.\n, • Assist in developing compliance policies, procedures, monitoring frameworks, and governance structures aligned with business objectives and regulatory requirements.\n, • Partner with key stakeholders across Legal, Operations, Commercial, Supply Chain, and Product teams to ensure compliance considerations are embedded into business decision-making.\n, • Monitor regulatory developments across the UK and Europe, assessing potential business impacts and recommending practical solutions.\n, • Conduct compliance risk assessments and support the design and implementation of controls to mitigate identified risks.\n, • Coordinate compliance reporting and provide regular updates to senior leadership on key risks, trends, incidents, and remediation activities.\n, • Support product safety and consumer protection initiatives, including investigations, corrective actions, and regulatory engagement where required.\n, • Deliver compliance training and awareness programmes to strengthen understanding of regulatory responsibilities across the business.\n, • Assist with audits, regulatory inspections, and internal reviews, ensuring appropriate documentation and evidence is maintained.\n\n \n Requirements \n\n • 5+ years' experience within compliance, regulatory affairs, product compliance, risk, or a related governance function.\n, • Experience working within e-commerce, retail, consumer products, manufacturing, logistics, or a similarly regulated environment.\n, • Strong understanding of UK and European regulatory frameworks, consumer protection requirements, and product safety obligations.\n\n \n What's on Offer \n\n • Opportunity to join a high-growth international business at a pivotal stage of expansion.\n, • Broad exposure to UK and European compliance matters across multiple product lines and jurisdictions.\n, • Significant visibility with senior leadership and the opportunity to shape compliance processes as the business scales.\n, • Dynamic, collaborative, and entrepreneurial environment.\n\n

We are partnering with a leading global investment management organisation to appoint a Head of Workforce Planning. \n This is a newly created leadership role, with responsibility for establishing Workforce Planning as a new enterprise capability. \n \n Key responsibilities \n\n • Establish and lead a new enterprise Workforce Planning capability, initially focused on operational workforce planning.\n, • Partner with Finance and senior business leaders to develop consistent workforce planning processes, governance, data and decision-making frameworks.\n, • Develop and embed a strategic workforce planning capability, translating business strategy into future workforce demand, critical skills and capability requirements.\n, • Build and lead a Workforce Planning Centre of Excellence, establishing best practice, methodologies and operating standards across the organisation.\n, • Partner with HRBPs, People Analytics, Talent and business leaders to deliver workforce insights, scenario modelling and strategic recommendations.\n, • Use workforce data and intelligence to inform decisions around growth, productivity, automation, skills and organisational capability.\n, • Lead large-scale workforce transformation programmes and introduce emerging technologies, workforce intelligence platforms and innovative planning approaches.\n, • Influence senior stakeholders and drive adoption of workforce planning as a core enterprise capability across a complex, global organisation.\n\n \n About you \n\n • Significant experience leading Workforce Planning across a complex, global or matrixed organisation.\n, • Proven track record of delivering large-scale workforce transformation and building new organisational capabilities.\n, • Strong expertise across both operational and strategic workforce planning, workforce analytics and scenario modelling.\n, • Experience partnering closely with Finance, HR, People Analytics, Talent and senior business leadership.\n, • Strong understanding of external Workforce Planning best practice, emerging technologies and future workforce trends, including AI and skills-based organisations.\n, • Commercially astute with the ability to translate complex workforce data and insights into clear, actionable recommendations.\n, • Excellent stakeholder management and influencing skills, with the credibility to engage and challenge senior leaders.\n, • Experience establishing and leading a Workforce Planning Centre of Excellence or similar enterprise capability is highly desirable.\n\n \n If you are interested in finding out more, please get in touch for a confidential conversation. \n \n How to apply \n If you are interested in discussing this role further, please apply for the position or contact Kirstin Hunt at kh@elliottscotthr.com (Job Code - KH/81232) \n \n If you require any adjustments, accommodation, or additional support during the recruitment process, please do not hesitate to let us know. Click here to learn more about our commitments to accessible recruitment. \n \n Please note that only short-listed candidates will be contacted \n \n Privacy policy \n Personal data collected will be used for recruitment purposes only. By applying for this position, you consent to the collection, use, and disclosure of your personal data to Elliott Scott HR Recruitment Ltd. and all relevant third parties for the purpose of processing your application. Your personal data will be processed in accordance with our Privacy Policy.

\n About InfraRed Capital Partners(“InfraRed”) \n InfraRed is a leading international mid-market infrastructure asset manager. Over the past 25 years, InfraRed has established itself as a highly successful developer, particularly in early-stage projects, and an active steward of essential infrastructure. \n InfraRed manages US$13bn of equity capital[1] for investors around the globe in listed and private funds across both core and value-add strategies. \n InfraRed combines a global reach, operating worldwide from offices in London, Frankfurt, Madrid, New York, Miami, Sydney and Seoul, with deep sector expertise from a team of more than 160 people. \n InfraRed is part of SLC Management, the institutional alternatives and traditional asset management business of Sun Life, and benefits from its scale and global platform. \n For more information, please visit www.ircp.com. Job Purpose\n As the Head of Europe Compliance you will lead the compliance function in Europe for a global alternative investment platform; the firm is a leading investment adviser to real estate, infrastructure, and private credit assets. \n Working closely with relevant stakeholders, you will provide practical advice to support the business while maintaining high standards of regulatory compliance and ethical conduct. You will be responsible for helping ensure that the regulated activities of the manager’s European businesses are conducted in accordance with applicable laws, regulations, and regulatory requirements. Key Job Responsibilities\n \n • Serve as the FCA-approved Senior Manager for SMF16 (Compliance Oversight) and/or SMF17 (Money Laundering Reporting Officer or MLRO), and discharging the responsibilities associated with those functions in accordance with the applicable Statement(s) of Responsibilities under the FCA Senior Managers and Certification Regime (SMCR).\n, • Responsible for leading and managing the UK based investment compliance team and for oversight of UK investment advisers.\n, • Responsible for overseeing compliance with applicable rules and regulations for distribution activities in the UK and continental Europe.\n, • Responsible for ensuring compliance with the UK MiFID and UK AIFMD regulatory frameworks applicable to investment advisory, portfolio management, and AIFM activities.\n, • Providing practical, risk-based advice on the application and interpretation of applicable laws, regulations, regulatory guidance, industry standards, and internal policies.\n, • Monitoring regulatory developments and emerging compliance risks, assessing their impact on the business, and implementing appropriate changes to compliance policies, procedures, and controls.\n, • Developing, maintaining, and reviewing the Compliance Manual and related compliance policies and procedures.\n, • Supporting new products, fund launches, acquisitions, strategic initiatives, and changes to the control environment by providing compliance advice throughout the product lifecycle.\n, • Supporting investor and client due diligence activities and responding to regulatory compliance inquiries.\n, • Developing and overseeing a risk-based compliance monitoring programme to assess the effectiveness of compliance controls and identify opportunities for enhancement.\n, • Managing conflicts of interest, personal account dealing, insider list administration, information barriers, and customer and counterparty due diligence programmes.\n, • Managing relationships with the FCA and other relevant regulatory authorities, including regulatory inspections, information requests, and supervisory engagement.\n, • Reporting significant compliance matters, regulatory developments, and monitoring results to senior management, governance committees, Boards, and the Global Chief Compliance Officer, as appropriate.\n, • Engaging external legal counsel or regulatory advisers, where appropriate, to obtain specialist advice on UK, continental Europe or overseas regulatory matters.\n Skills and Qualifications\n \n, • Extensive compliance experience within an FCA-regulated asset manager, investment adviser, or alternative investment manager.\n, • Experience leading and developing a team.\n, • Experience serving as, or supporting, SMF16 (Compliance Oversight) and/or SMF17 (Money Laundering Reporting Officer) is preferred.\n, • Strong leadership and stakeholder management skills.\n, • Strong knowledge of the FCA Handbook, UK regulatory requirements, and the MiFID regulatory framework.\n, • Experience supporting institutional private markets businesses, including private real estate, infrastructure and/or private credit.\n, • Experience advising on alternative investment fund structures, fund launches, fundraising, marketing, and regulatory matters.\n, • Experience interacting with the FCA and managing regulatory reporting, examinations, or supervisory engagement.\n, • Ability to build effective working relationships across a global business.\n, • Excellent written and verbal communication skills.\n, • Strong organisational skills, with the ability to manage multiple priorities and deliver to deadlines.\n, • Sound judgement, analytical skills, and a practical approach to problem solving.\n, • Self-motivated, collaborative, and able to operate effectively in a fast-paced, regulated environment.\n \n [1] Uses 5-year average FX as at 30th June 2025 at GBP/USD of 1.2851; EUR/USD 1.1071. EUM is USD 13.217m. \n Don’t meet every single requirement listed? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At InfraRed we are dedicated to building a diverse, inclusive, and authentic workplace. If you are excited about this role but your previous experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be the right candidate for this, or another role. \n #J-18808-Ljbffr

Company Description \n \n The GFO-X Group is a global market infrastructure provider focused on regulated digital asset derivatives. With operations in London, Hong Kong, and Abu Dhabi, the Group offers global access to institutional-grade execution and clearing services. GFO-X UK is the first FCA authorised, centrally cleared Multilateral Trading Facility (MTF) for digital asset derivatives, with all contracts cleared via LCH DigitalAssetClear. Backed by M&G Investments and supported by leading financial institutions, GFO-X Group is building the next generation of regulated infrastructure to integrate digital assets into mainstream finance, with a focus on transparency, risk management, and collateral mobility. We are seeking a lead for the Programme Management team to join our growing business. You will be part of a dynamic and experienced organisation, bringing the features and framework of traditional derivative markets to the rapidly expanding digital asset arena. \n \n Role Description \n The Head of Programme Management will lead the strategic planning, execution, and governance of cross-functional initiatives within the regulated exchange environment. This role ensures the management and delivery of complex programmes aligned with regulatory requirements, business growth objectives, operational and technical excellence. \n The scope of the role will involve close partnership with internal stakeholders including but not limited to the GFO-X Executive Management, Sales and Membership, Product, Risk, Technology (mostly Hong Kong based) and Operations teams. \n \n Responsibilities: \n \n\n • Day-to-day management of the Programme Management Team\n, • Own and maintain end-to-end delivery plans for assigned initiatives, from initial requirements through to implementation and operational readiness.\n, • Translate business, regulatory, and operational requirements into clear, actionable delivery plans with defined owners, milestones, and dependencies.\n, • Provide regular, clear reporting on progress, risks, and issues to senior stakeholders and governance forums using the Microsoft suite (Excel, Word, PowerPoint, Visio, CoPilot).\n, • Act as a single point of accountability for delivery across multiple workstreams, ensuring dependencies are actively managed and issues are driven to resolution.\n, • Create and maintain project documentation and management information, including RAID logs, with a strong focus on mitigation and outcomes rather than administration.\n, • Work closely with Compliance, Risk, and Trade Surveillance to ensure regulatory and control requirements are fully embedded into delivered solutions.\n, • Partner with R&D and Product teams to ensure business and functional intent is accurately reflected in technical implementation.\n, • Organise, chair, and drive project working groups and delivery forums, ensuring decisions are made and actions are followed through.\n, • Support audit and regulatory activity by ensuring delivery outcomes are evidenced, documented, and governance ready.\n, • Contribute to improving delivery standards, tooling, and ways of working across Operations and the wider business.\n\n \n Requirements: \n \n Experience and background. \n\n • Minimum 7 years’ experience in programme management or delivery role within financial services, exchanges, trading venues, consulting, or other regulated environments.\n, • Experience leading and scaling high-performing programme management teams.\n, • Proven ability to manage cross-functional teams across technology, product, risk, operations, compliance.\n, • Domain-level expertise and experience in Listed Derivatives is critical for this role. Solid understanding of trading platforms, exchange infrastructure, and low-latency systems.\n, • Prior experience at institutional-grade exchange platforms (e.g. CME, EUREX, ICE, HKEX, SGX) would be a plus.\n, • Prior experience in Banking or Non-Bank Financial Institutions and exposure to derivatives would be a plus.\n, • Familiarity with the main Tier One regulatory frameworks would be a plus.\n\n \n Programme delivery and execution. \n\n • Ability to translate business strategy and requirements into executable programme roadmaps\n, • Experience delivering initiatives involving interdependent portfolios across product, technology, operations.\n, • Demonstrated ability to influence the organization and to engage with stakeholders at all levels including C-suite.\n, • Ability to partner effectively with development teams and infrastructure teams on complex technical initiatives.\n, • Demonstrated ability to move beyond tracking to actively driving delivery and resolving blockers.\n, • Previous experience working under SDLC methodologies such as SCRUM, Agile, Waterfall, Six Sigma, or CMM.\n, • Hands-on experience with tools such as JIRA, Confluence, and other project management systems.\n, • Hands-on experience of operating AI in the context of programme management is an advantage.\n\n \n Personal attributes. \n\n • Ability to work in a fast paced and highly collaborative environment.\n, • Details orientated without losing sight of strategy\n, • Pragmatic and solutions-focused\n, • Strong communication skills\n\n \n Other requirements. \n\n • Degree holder in a related field (finance, technology, business administration, etc.) or equivalent industry experience is a must.\n\n \n \n This role is based in our London office. Application from any region is acceptable, but candidates based in the UK will be given preference. \n \n GFO-X is an equal opportunities employer committed to diversity and inclusion. Competitive benefits included. \n \n If you are interested in this role, please apply through the link in the job posting. \n \n Inquiries from agencies should be directed to recruitment@gfo-x.com. Please refrain from sending recruitment inquiries to any other email address or individual within our organisation. GFO-X does not guarantee employment or engagement based solely on enquiry. \n \n All unsolicited CVs from agencies shall be treated as such and will not be counted as submissions. \n

Head of Risk & Compliance \n \n We're partnering with an ambitious international business looking to appoint a Head of Risk & Compliance to lead the development of its enterprise risk and governance framework during an exciting period of growth. \n \n This is a genuine build opportunity. You'll establish and embed enterprise risk management, lead compliance initiatives, oversee global insurance programmes and work closely with senior leadership to create practical governance that enables commercial success. \n \n We're looking for someone who enjoys creating functions rather than simply maintaining them. You'll be credible with executives and Boards, commercially minded, emotionally intelligent and capable of influencing across a diverse international business. \n \n Experience within a fast-paced, acquisitive or private equity-backed environment would be highly valued, together with a track record of embedding frameworks, driving change and partnering with senior stakeholders. \n \n Hybrid working in London. \n \n Interested? To find out more send your CV to Dominic at dpulsford@kgglobal.co.uk

Area Planning Lead | £100,000 - £120,000 + Benefits | Permanent | London \n \n For the largest and most exciting transport projects in Europe, we are recruiting an Area Planning Lead. Leading a team of 7 Planning staff, and reporting to the Head of Planning and Integration, the Area Planning Lead will lead on project time evaluation for a large area programme of works, lead on interface management, cultivate external and internal stakeholder relationships, and correlate cost and risk assessments. This role will lead the application of project planning systems (P6) planning policies and standards to ensure compliance. \n \n Main Duties: \n\n • Lead on the integration of the P6 programme from an Area perspective, acting as key contact to all stakeholders\n, • Lead on liaising and collaboration with Network Rail, TfL and DfT\n, • Collaborate with Heads of Function, ensuring schedule interfaces are managed before schedules supporting and driving the change processes to ensure alignment is maintained\n, • Provide insight on past and future performance, identifying trends and mitigations, providing performance reporting\n, • Correlate schedule, cost and risk assessment through integrated solutions\n, • Lead in What-If scenario planning, providing integrated solutions to programme conflicts\n, • Leadership of the Planning Team, setting objectives, and reviewing performance\n, • Support the Head of Planning and Integration in Baseline management\n, • Collaborate with project delivery teams, external stakeholders, to integrate all time, cost and quality information\n, • Support the Head of Planning and Project Controls in leading the planners in setting objectives, reviewing performance and sharing best practice\n\n \n Person Specification: \n\n • Expert knowledge of planning systems, processes and procedures across large complex programmes\n, • Knowledge of Schedule Management, Cost Management, Change Management, and Risk Management and their interdependencies\n, • NEC contract, amendments, early warning notices and workflows between contractor and client\n, • Experience of delivering a senior planning role in a complex delivery project\n, • Experience in baseline management, schedule management, cost performance, change management, risk management and performance reporting\n, • Experience of re-baselining, funding approval or major contract implementation\n, • Leadership of teams, and performance management\n, • Experience of Primavera P6\n

\n A prestigious US law firm is seeking an experienced Head of Risk to lead its London-based Risk & Compliance function. \n \n This is a highly visible leadership role that offers the opportunity to shape and enhance the firm's risk strategy, governance framework, and regulatory compliance programme. Working closely with senior management, partners and key regulatory function holders, you will play a pivotal role in ensuring the firm operates within a robust and commercially effective risk management environment. \n \n The successful candidate will be a confident and pragmatic risk professional with strong regulatory knowledge and the ability to influence stakeholders at all levels of the business. \n \n The Role\n \n As Head of Risk, you will provide strategic oversight across the firm's risk and compliance activities, ensuring effective management of regulatory, operational and reputational risk. You will drive best practice across the business while fostering a strong culture of compliance and risk awareness. \n \n Key Responsibilities\n \n \n \n • Lead and oversee the firm's risk and compliance framework, ensuring adherence to SRA regulations, AML requirements, sanctions, GDPR and other regulatory obligations.\n \n • Act as a trusted adviser to partners and senior leadership, providing pragmatic guidance on complex risk, compliance and governance matters.\n \n • Drive risk assessments, compliance monitoring, investigations and incident management, ensuring effective controls and appropriate escalation of issues.\n \n • Develop, enhance and implement policies, procedures and training programmes to promote a strong culture of compliance and risk awareness across the firm.\n \n • Manage and develop the risk function, building strong relationships across the business while fostering continuous improvement and operational excellence.\n \n \n \n About You\n \n To be successful in this role, you will possess: \n \n \n \n • Significant experience within a legal risk and compliance function, ideally gained in an international law firm.\n \n • Strong working knowledge of SRA Standards and Regulations, AML legislation, sanctions compliance, GDPR, client due diligence and conflicts management.\n \n • Proven experience advising senior stakeholders on complex regulatory and risk matters.\n \n • Excellent leadership and people management skills, with the ability to influence and build credibility at partnership level.\n \n • Strong commercial awareness and sound judgement when balancing business objectives with regulatory obligations.\n \n \n #J-18808-Ljbffr

Head of M&A Insurance Due Diligence \n \n A well-capitalised, M&A insurance group is looking to appoint a senior leader to build and own its Insurance Due Diligence practice. This is not a sideways move into an established team — it is a mandate to create something, with the investment and resource to align with their ambitions. \n \n As Head of M&A Insurance Due Diligence, you will be the firm's senior voice in this discipline — leading the advisory process and building the team and client relationships that will define the practice. You will work alongside the broader M&A insurance team, with full commercial autonomy and a clear runway to increase headcount as the book develops. \n \n This is a leadership role, and you will be expected to build a team that will deliver high-quality due diligence advice — while simultaneously building the infrastructure and methodology. \n \n The team you will create will lead and coordinate the delivery of insurance due diligence advice on M&A transactions — reviewing target insurance programmes, identifying coverage gaps, quantifying uninsured exposures, and advising buyers, sellers, and their advisors on risk transfer strategy. You will manage the Firms relationships across the private equity, corporate M&A, and legal advisory community, represent the business at senior level across industry forums and deal teams, contribute to product development and market positioning. \n \n You will bring substantive experience advising on insurance due diligence in an M&A context — whether from a broking, risk advisory, or insurance management background. This role carries a meaningful participation in a LTIP, structured to reflect the value of building a practice from the ground up and aligned to the long-term success of the business.

IT Programme Manager – Programme Management, Digital Transformation, Cyber Security, Cloud, Infrastructure, Risk Management, Financial Control, ISO27001, PRINCE2, ServiceNow, London (Hybrid) \n \n Up to £90,000 + Benefits \n \n This is an exciting IT Programme Manager opportunity to join a UK-based Engineering Services organisation, responsible for delivering strategic technology transformation programmes across digital transformation, cyber security, cloud, infrastructure, enterprise applications, AI and business change initiatives. \n \n The IT Programme Manager is a hybrid role based in London, requiring in-office attendance 4 days per week during the initial probationary period, reducing to 2–3 days per week thereafter. Occasional travel to UK sites may also be required. \n \n As IT Programme Manager, you will lead complex programmes of work across a diverse technology portfolio, ensuring successful delivery of strategic initiatives aligned to business objectives. Reporting to the Head of IT PMO, the IT Programme Manager will manage multiple projects and workstreams, providing strong governance, delivery leadership, financial control and stakeholder engagement. The IT Programme Manager will work closely with Executive Leadership, Business Unit Leaders, IT teams, Cyber Security, Enterprise Architecture, suppliers and third-party delivery partners to drive successful programme outcomes. As IT Programme Manager, you will deliver transformation initiatives across cloud, infrastructure, cyber security, enterprise applications, automation, AI and business change, while managing risks, dependencies, budgets and programme benefits. To succeed as an IT Programme Manager, you will need proven experience delivering large-scale IT transformation programmes within complex organisations, strong executive stakeholder management skills and a track record of leading technology-enabled change. Experience across enterprise applications, cyber security, infrastructure and cloud programmes is highly desirable as IT Programme Manager, alongside strong programme governance and delivery expertise. \n \n Key Skills as IT Programme Manager: \n\n • Proven experience delivering large-scale IT transformation programmes within complex organisations.\n, • Strong experience managing multiple concurrent projects, workstreams, dependencies, risks and budgets.\n, • Experience delivering programmes across cloud, infrastructure, cyber security and enterprise applications.\n, • Strong governance, financial management and executive reporting experience.\n, • Proven ability to manage senior stakeholders, suppliers and third-party delivery partners.\n, • Experience leading cross-functional teams within matrix organisations.\n, • Strong understanding of programme delivery methodologies, ideally certified MSP, PRINCE2 or equivalent.\n, • Experience with ERP, HRIS, CRM, ServiceNow, AI, automation or digital workplace initiatives is desirable.\n\n \n This is an excellent opportunity for an experienced IT Programme Manager to lead high-profile technology transformation programmes, working closely with senior stakeholders to deliver meaningful business change and shape the future technology landscape of a successful organisation. \n \n Key Skills: Programme Management, Digital Transformation, Cyber Security, Cloud, Infrastructure, Risk Management, Financial Control, ISO27001, PRINCE2, ServiceNow, London (Hybrid) \n \n PLEASE READ BEFORE APPLYING: \n Candidates must have proven experience delivering complex IT transformation programmes, with strong experience across programme governance, stakeholder management, financial control and technology delivery. Experience managing programmes across areas such as cloud, infrastructure, cyber security and enterprise applications is essential. Candidates must also be able to work onsite in London four days per week during the initial probationary period, reducing to 2–3 days per week thereafter.

Category Manager - Facilities Management \n Hybrid- London \n \n The Role \n Reporting to the Head of Procurement, the Category Manager will be responsible for developing and implementing category strategies across a diverse portfolio of FM services spend. The role will focus on driving value, enhancing supplier performance, supporting procurement transformation initiatives, and ensuring commercial arrangements align with operational and strategic objectives. \n The successful candidate will work closely with business stakeholders to identify opportunities for cost optimisation, service improvement, and innovation across the supply chain. \n \n Key Responsibilities \n\n • Develop and implement category strategies aligned to business objectives and procurement priorities.\n, • Manage designated Facilities Management categories, ensuring effective supplier management and commercial performance.\n, • Lead sourcing activities, tenders, supplier selection exercises, and contract negotiations.\n, • Identify opportunities for cost reduction, supplier consolidation, and continuous improvement across categories.\n, • Build and maintain strong supplier relationships, driving performance, innovation, and value creation.\n, • Develop supplier performance frameworks, including KPI management, governance reviews, and service improvement plans.\n, • Support the commercial management of Modern Service Agreements (MSAs) and other strategic service contracts.\n, • Partner with operational, technical, finance, and leadership teams to understand requirements and deliver sourcing solutions.\n, • Conduct category spend analysis and market assessments to identify trends, risks, and opportunities.\n, • Monitor and manage supply chain risks, implementing appropriate mitigation strategies.\n, • Ensure procurement activities comply with governance requirements, regulatory standards, and procurement best practice.\n, • Support procurement transformation programmes, including process improvement, policy development, and supplier rationalisation initiatives.\n, • Produce reporting on category performance, savings delivery, supplier performance, and contract compliance.\n\n \n Requirements \n Essential \n\n • Proven experience in a Category Manager, Senior Category Manager, Procurement Manager, or Strategic Sourcing role.\n, • Strong experience developing and implementing category strategies within indirect procurement environments.\n, • Demonstrable track record of delivering sourcing projects, commercial value, and cost-saving initiatives.\n, • Experience managing complex service contracts and supplier relationships.\n, • Strong understanding of Supplier Relationship Management (SRM) and supplier performance measurement.\n, • Excellent stakeholder management and influencing skills.\n, • Strong commercial acumen, negotiation capability, and analytical skills.\n, • Experience operating within a complex, multi-stakeholder environment.\n\n \n Desirable \n\n • MCIPS qualified or working towards qualification.\n, • Experience managing Facilities Management categories, particularly soft services.\n, • Experience with Modern Service Agreements (MSAs), outsourced service contracts, or outcome-based arrangements.\n, • Background in facilities management, infrastructure, engineering, technology, defence, manufacturing, or energy sectors.\n, • Exposure to procurement transformation, operating model redesign, or change programmes.\n, • Understanding of category management methodologies and strategic sourcing frameworks.\n\n

Head of FM & Building Safety \n London | £90,000 – £110,000 plus bonus, car allowance and share schemes \n \n A national UK residential property business is hiring a Head of FM & Building Safety to lead its Facilities Management function across a large, multi-region portfolio spanning Build to Rent, PRS and long-held residential assets. \n \n Salary & Total Comp \n\n • £90,000 – £110,000 plus bonus\n, • car allowance\n, • SAYE, Share Incentive Plan and a deferred bonus scheme.\n, • National travel across the portfolio is part of the job.\n\n \n Facilities Management \n You own the strategy, the operating model and the service standards nationally, leading a dispersed team of FM professionals. \n \n\n • FM strategy, operating model and service standards\n, • Planned preventative and reactive maintenance\n, • Procurement, contract management and supplier performance\n, • Utilities, energy management and heat networks\n, • Mobilisation of new developments into management\n, • Input into annual budget planning and service charges — FM is one of the largest areas of operational spend\n\n \n Building & Fire Safety \n You'll sit on the Operational Board, the Health & Safety Committee and building safety forums, with a Director of Health & Safety alongside you. That role is weighted towards audit and assurance, so the operational residential building safety expertise needs to sit with you. \n \n The bit that will decide whether you succeed \n The technical side of this function works. The teams know their jobs. What the business needs is someone who can change how those teams operate, and the two halves of the estate need opposite things from you. \n \n FM currently runs at arm’s length from the buildings while other teams are on site every day. Getting FM out of the office, visible in the buildings and working alongside those teams is a stated priority. \n \n You'll also lead a mix of projects alongside the day job, regeneration works, ESG initiatives and building improvement programmes. \n \n The honest bit: this is a senior, regulator-facing role, but a good chunk of it is grip rather than strategy, and a good chunk of the rest is winning people over. If you want a clean strategic brief with a team that already works the way you want, this isn't it. \n \n What they're looking for \n\n • FM leadership across a large, dispersed portfolio. Residential is the obvious fit — BTR, PRS, student or social housing — but strong operational environments transfer well. Maintenance and FM providers, hospitality and leisure estates all count.\n, • Direct experience of managing Higher Risk Buildings and engaging with the Building Safety Regulator\n, • Real ownership of statutory compliance frameworks, inspections, remediation and incident investigation\n, • Residential fire safety programmes and FRA management\n, • A track record of stabilising an unsettled team, or shifting an established one to a new way of working, this matters as much as the technical background\n, • Influencing and relationship-building across teams you don’t manage\n, • Strategic input into procurement and annual budget planning, working alongside a procurement function\n, • A self-starter.\n\n \n The details \n London preferred;. £90,000 – £110,000 plus bonus, car allowance, SAYE, Share Incentive Plan and a deferred bonus scheme. National travel across the portfolio is part of the job. \n \n The process runs to three stages, including a presentation.

Head of Reward (12 Month Fixed-Term Contract) \n Location: UK, West London - 3 days a week hybrid working (Flexible Working Hours) \n Reports to: Chief People Officer / HR Director \n Salary: Approx. £90,000 - £100,000 + Bonus \n \n The Opportunity \n \n We are looking for an experienced Head of Reward to join our People team on a 15-month fixed-term contract. This is a strategic and operational leadership role responsible for shaping, delivering and evolving our global reward strategy across the UK and Europe. \n Working within a fast-paced technology environment, you will ensure our compensation, benefits and recognition programmes remain competitive, commercially aligned and compliant across multiple jurisdictions. \n \n Key Responsibilities \n Reward Strategy & Leadership \n \n\n • Lead the development and execution of the company's reward strategy across the UK and European markets.\n, • Ensure reward programmes support business objectives, organisational growth and talent strategy.\n, • Provide expert advice to senior leadership on compensation, benefits, incentive design and market trends.\n, • Review and evolve salary structures, job architecture and pay frameworks.\n, • Lead annual compensation activities including salary reviews, bonus planning and benchmarking.\n, • Ensure reward policies are fair, equitable, competitive and aligned with company values.\n\n \n Compensation & Benefits \n \n\n • Oversee all compensation and benefits programmes across multiple European countries.\n, • Manage relationships with external reward and benefits providers.\n, • Conduct market benchmarking using external salary surveys and industry data.\n, • Evaluate and recommend new benefits to enhance employee experience whilst maintaining commercial viability.\n, • Ensure compliance with pay transparency and equal pay legislation where applicable.\n\n \n Stakeholder Management \n \n\n • Build trusted relationships with senior leaders across the business.\n, • Partner with HR Business Partners on reward-related decisions and organisational design.\n, • Present reward insights, recommendations and reporting to Executive Leadership where required.\n, • Lead and develop the Reward function, fostering a collaborative and high-performing team culture.\n\n

Lead Planner / Head of Planning \n 📍 London | Hybrid with occasional travel \n \n Shape the future of a growing planning consultancy. \n \n Are you ready to step into a leadership role where you'll influence strategy, develop teams, and work alongside a Planning Director to grow a high-performing business? \n \n We're looking for an experienced Lead Planner / Head of Planning to become the number two in the Planning function, combining technical excellence with commercial leadership on some of the UK's most complex infrastructure programmes. \n \n This is far more than a planning role, you'll play a key part in business growth, client relationships, team leadership and delivering exceptional project outcomes. \n \n What you'll be doing \n\n • Leading and mentoring a team of planning professionals\n, • Supporting business growth through bidding, account management and strategic client engagement\n, • Managing commercial performance, including P&L responsibilities\n, • Providing expert planning advice across major infrastructure programmes\n, • Producing high-quality reports and presenting to senior stakeholders\n, • Managing change control, compensation events and Extension of Time (EOT) assessments\n, • Reviewing contracts and advising clients on commercial, programme and project risks\n, • Working collaboratively with clients, contractors and supply chain partners to deliver successful outcomes\n, • Driving best practice through collaborative planning and lean methodologies\n\n \n What we're looking for \n ✔ Significant experience using Primavera P6 \n ✔ Strong knowledge of NEC4 contracts \n ✔ Previous consultancy experience \n ✔ Expertise in compensation events, EOT claims and commercial planning \n ✔ Experience leading teams and managing client relationships \n ✔ Strong reporting, presentation and stakeholder management skills \n ✔ Power BI and advanced reporting experience \n ✔ Background delivering major highways or heavy civil engineering projects \n \n Why join? \n This is an opportunity to help shape a growing business, work on nationally significant infrastructure projects, and accelerate your career into a senior leadership position while making a genuine impact on both projects and people. \n \n 📩 Interested? Apply today or contact us for a confidential conversation. One of our specialist recruiters will be in touch to discuss the role in more detail. \n \n By applying for this role or submitting your CV, you consent to your personal data being processed in accordance with GDPR for recruitment purposes.

Compensation and Benefits Manager \n Location: Central London (Hybrid Working) \n Compensation: up to £65,000 Per Annum \n \n Reporting to the Head of Compensation and Benefits, our client is looking for a proactive, flexible, friendly and driven Compensation and Benefits Manager to join their People team and support in running all the Reward and Benefit processes across their central services. This is a key partnering role working closely with the wider People team, managers across the business, and internal and external service providers. \n \n A hands-on role, this is an exciting opportunity to bring your passion and specialist knowledge in the field of Payroll, Compensation and Benefits to drive improvement and efficiency and contribute to the development of an industry-leading reward proposition, you will recommend and implement reward programmes that support attraction, engagement and retention across the organisation. \n \n Responsibilities include: \n\n • Overseeing the accurate and timely monthly payroll instructions and checking\n, • Supporting preparation and submission of benefit in kind and other reporting to our Shared Services team\n, • Building effective relationships across the business with an approachable and knowledgeable style, ensuring timely and accurate responses to pay and benefits queries from employees\n, • Partnering with and providing expert advice and guidance to the People Business Partnering team to support pay (e.g. benchmarking, pay bandings) and benefits (e.g. harmonisation, TUPE) discussions and decisions with their stakeholder groups\n, • Overseeing the benefits process including managing relationships with our benefits broker and external providers\n, • Submission of data to third-party providers for benefits and salary surveys\n, • Analysing the current offering and carrying out competitive analysis to make recommendations for changes to our benefits\n, • Managing and delivering the bi-annual pay review and annual bonus scheme\n, • Supporting the Head of Compensation and Benefits on group-wide reward projects\n, • Keeping up to date with upcoming changes in legislation regarding any aspects of reward (e.g. pensions, gender pay reporting, commission, holidays etc.) and proactively making recommendations to the team and the wider business\n, • Analysing data and reporting on payroll information, headcount and other key People metrics\n, • Line management, alongside the Head of Compensation and Benefits, of one Administrator and two Junior Compensation and Benefits Analysts\n, • Cross-party working on wider projects\n\n \n About you: \n\n • A generalist in Compensation and Benefits\n, • Incredibly organised and able to drive multiple initiatives with competing deadlines in a pressured and agile environment\n, • Solution-focused, with a drive to streamline processes and procedures and reduce unnecessary admin\n, • Able to keep calm under pressure and think with a collaborative approach\n, • Strong communication skills — able to communicate effectively and collaborate with colleagues at all levels, including senior management\n, • Optimism and a can-do attitude, with a genuine passion for the field\n, • An ideas-person with natural creative flair\n, • Advanced Excel experience and strong numerical skills\n, • Knowledge and experience of HR systems and reporting\n, • Strong influencing skills and senior stakeholder management experience\n\n \n Equal Opportunity Statement: \n We are an equal opportunity agency and value diversity in our sourcing. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. Our hiring decisions are based solely on qualifications, merit, and business needs. \n \n In response to the increasing global demand for businesses to deploy efficient HR/IT and ERP systems, our niche recruitment knowledge and extensive experience within these communities have enabled us to establish reliable connections with professionals across Europe. We successfully collaborate with small enterprises to large corporations across various industries, including Automotive, Manufacturing, Technology, Media, Government, Banking, and Insurance. \n

Head of Operations \n London | Up to £110,000 + Package \n \n A UK regulated retail bank is seeking an experienced Head of Operations to lead a broad operational function during a period of growth, operational improvement and transformation. \n Reporting directly to the COO, this is a high-profile leadership role with responsibility for operational delivery, payments, mortgages operations, controls, operational resilience and supplier management. The successful individual will also play a key role in driving process improvement, efficiency initiatives and the wider operational change agenda. \n \n This opportunity is particularly well suited to someone who enjoys operating in a smaller organisation where they can have genuine influence, visibility and ownership. \n \n Key Responsibilities \n\n • Lead and develop a multi-disciplinary banking operations team.\n, • Oversee day-to-day operational delivery across payments, customer servicing and back-office functions.\n, • Ensure robust operational controls, governance and risk management frameworks are maintained.\n, • Own operational resilience, business continuity and third-party supplier oversight.\n, • Manage key outsourced relationships and service providers.\n, • Drive process improvement, efficiency and operational transformation initiatives.\n, • Partner with senior stakeholders across Risk, Compliance, Finance and Technology.\n\n \n Experience Required \n\n • Significant experience within UK retail banking operations.\n, • Strong exposure to mortgages and payments operations.\n, • Detailed knowledge of Bacs, CHAPS and Faster Payments.\n, • Experience leading operational control, governance and resilience frameworks.\n, • Proven track record of managing and developing operational teams.\n, • Experience delivering operational change, transformation or process improvement programmes.\n, • Experience within a small bank, challenger bank or building society environment is highly desirable.\n\n \n Candidate Profile \n\n • Hands-on operational leader who is comfortable being close to the detail.\n, • Strong people manager with a track record of building high-performing teams.\n, • Able to balance operational delivery, regulatory expectations and strategic change.\n, • Credible communicator with the ability to influence senior stakeholders.\n\n \n Package \n\n • Up to £110,000 base salary\n, • Competitive benefits package\n, • London-based role\n\n \n To apply, please send your CV to joflynn@nscg.com along with your availability for a confidential discussion.

Interim Head of People \n \n 6-month fixed-term contract | £75,000 - £80,000 | 35 hours per week | Hybrid (Wimbledon office / home) \n \n Empowering people. Empowering change. \n \n Cranstoun is a social justice and harm reduction charity that has been making a difference for over 50 years. Every year we support more than 46,000 people across substance use, domestic abuse, housing, criminal justice, young people's and harm reduction services — going beyond the immediate issue to help people rebuild their lives. \n \n Our vision is to be a world-class leader in rebuilding lives, and our purpose is to inspire and empower people to live healthier and safer lives. Everything we do is guided by our values: ambitious, creative, compassionate, collaborative and respectful. \n \n We're now looking for an experienced people leader to join us on an interim basis and provide strategic leadership to our People & Culture function during an important period for the organisation. \n \n The role \n \n Reporting directly to the CEO, you will lead Cranstoun's people, workforce, organisational development and workforce assurance functions. Your job is to make sure we have the workforce capability, leadership capacity, infrastructure and assurance arrangements we need to deliver services that are safe, effective, well-led and financially sustainable. \n \n As an interim appointment, this is a role for someone who can hit the ground running, bringing pace, credibility and a steady hand to complex people matters from day one. \n \n What you'll be doing: \n \n • Leading the People & Culture function and ensuring efficient, high-quality delivery across all people services, with clear standards, performance measures and measurable organisational value. \n \n • Providing senior leadership on complex employee relations including senior disciplinary, grievance and capability matters, whistleblowing, investigations and the organisational learning that follows. \n \n • Leading consultation and restructuring programmes, and providing expert leadership on TUPE transfers, workforce mobilisation and demobilisation arising from contract awards, retenders and service redesign. \n \n • Shaping workforce strategy including workforce planning, succession planning, talent management and organisational design that supports both strategic priorities and affordability. \n \n • Strengthening workforce assurance and governance, with robust oversight of safer recruitment, DBS compliance, mandatory training, supervision and performance reviews, supported by clear workforce dashboards and reporting to the Senior Leadership Team and Board of Trustees. \n \n • Working alongside the CEO and Senior Leadership Team to strengthen organisational culture, leadership behaviours and cross-organisational collaboration. \n \n • Managing People and Organisational Development budgets, ensuring value for money and workforce affordability. \n \n The team \n \n You'll lead a multidisciplinary People & Culture team. Your direct reports include two People Partners who, with the People Advisory and administration team, deliver operational HR across the organisation and the Head of Learning & Development, who leads training and volunteer development. You'll also work closely with the CEO, the wider Senior Leadership Team and the Board of Trustees. \n \n Who we're looking for \n \n Essential: \n \n • Chartered MCIPD, FCIPD or equivalent senior executive experience, alongside a degree-level qualification or equivalent professional experience. \n \n • Significant leadership experience within a complex, multi-site organisation. \n \n • A track record of leading organisational transformation, workforce change and organisational development initiatives. \n \n • Experience developing workforce strategies aligned to organisational objectives, and working within workforce assurance and governance frameworks. \n \n • Strong experience of complex employee relations, investigations and organisational risk management. \n \n • In-depth knowledge of employment law and HR best practice, TUPE legislation and consultation requirements, workforce planning, organisational design and equality, diversity and inclusion. \n \n • Excellent influencing and relationship-building skills, the ability to challenge constructively, and the confidence to lead through ambiguity and change while balancing strategic thinking with operational delivery. \n \n Desirable: \n \n • Experience within health, social care, housing, criminal justice, domestic abuse, homelessness or commissioned service environments. \n \n • Experience working with charities or not-for-profit organisations. \n \n • Experience supporting organisations through periods of significant change and improvement. \n \n The details \n \n • Contract: 6-month fixed-term \n • Salary: £75,000 - £80,000 \n • Hours: 35 per week \n • Location: Hybrid - Wimbledon office and home \n • Closing date: 28 August 2026 \n \n How to apply \n \n To apply, please send your CV and a supporting statement setting out why you're the right person for the role to robert.muncaster@cadencepartnersco.uk \n \n Cranstoun is committed to equality, diversity and inclusion, and we welcome applications from all backgrounds and communities.

Operations Manager – Below Wing \n Reports to: Head of Operations \n Location: London Heathrow Airport \n Organisation: Heathrow Airline Operators Committee (AOC) Limited \n Salary: £68,000–£72,000 \n Working pattern: Primarily Heathrow-based, Monday–Friday, with out-of-hours operational support required. Some flexibility for hybrid working. \n \n About the role \n \n Heathrow Airline Operators Committee (AOC) Limited is seeking an experienced Operations Manager – Below Wing to act as the airline community’s lead operational representative for airfield, ramp, baggage and related below-wing operations at Heathrow. \n This is a senior operational and stakeholder-facing role, representing the collective interests of AOC member airlines and associate members, including ground handlers, across airfield operations, ramp services, baggage, cargo, ground handling, punctuality, operational performance, resilience and operational change. \n The successful candidate will work closely with AOC member airlines, ground handlers, Heathrow Airport Limited, NATS, government agencies, regulators, service providers and the wider airport community. You will provide a credible, evidence-based airline and handler voice, ensuring decisions affecting below-wing operations consider operational, financial and passenger impacts. \n You will build strong relationships, influence without direct authority and constructively challenge proposals, performance and expenditure where necessary, ensuring investment and operational activity deliver tangible benefits and value for money for AOC members. \n \n Key responsibilities \n \n Below-wing operational leadership \n\n • Act as the principal AOC point of contact for member airlines and associate members on below-wing matters.\n, • Lead AOC engagement across airfield, ramp, baggage, cargo and ground handling activities.\n, • Maintain a strong understanding of operational performance, risks and airline and handler concerns across Heathrow.\n, • Work with Heathrow and the airline community to improve punctuality performance through below-wing improvements.\n, • Establish and support forums engaging airlines and ground handlers on below-wing issues, providing coordinated feedback to Heathrow.\n, • Represent airline and handler interests in operational decisions, improvement plans and change programmes.\n, • Identify operational risks early and develop practical mitigations.\n\n \n Airline, handler and stakeholder representation \n \n\n • Build trusted relationships with airlines, ground handlers, Heathrow, NATS, Cargo, Stand Planning, Security, UK Border Force and other key stakeholders.\n, • Represent the AOC at relevant airfield, ramp, baggage, cargo, security, resilience, punctuality and operational performance forums.\n, • Gather and represent airline and handler views, recognising individual priorities while supporting agreed community positions.\n, • Provide clear and timely updates to AOC members and senior stakeholders.\n, • Influence and challenge senior stakeholders without direct authority, balancing collaboration with robust challenge.\n, • Maintain effective two-way communication with AOC members to ensure the AOC represents the wider community.\n\n \n Performance, service delivery and continuous improvement \n \n\n • Monitor below-wing performance using KPIs, SLAs, punctuality measures and other agreed success metrics.\n, • Use data, operational observation and airline/handler feedback to identify performance gaps, risks and improvement opportunities.\n, • Work with Heathrow, NATS, ground handlers and service providers to develop measurable improvement plans.\n, • Hold service providers to account against agreed standards, SLAs and service obligations.\n, • Challenge performance where reporting does not reflect operational reality.\n, • Develop short, medium and long-term improvement plans with Heathrow and stakeholders.\n, • Propose practical solutions to operational problems and use stakeholder relationships to expedite delivery.\n, • Report progress on below-wing and airfield initiatives to the AOC Executive, supporting the Head of Operations.\n\n \n Airfield, ramp, baggage and cargo \n \n\n • Act as the AOC operational lead on airfield, ramp, baggage and cargo matters.\n, • Maintain engagement with Heathrow airfield management, baggage system providers, ground handlers and other service providers.\n, • Monitor and challenge baggage and airfield performance where required.\n, • Work with airlines, handlers and Heathrow to improve baggage performance, airfield efficiency and operational resilience.\n, • Engage with key suppliers whose services materially affect Heathrow operations.\n, • Communicate changes affecting airfield, ramp, baggage and cargo operations and explain their operational impact.\n, • Provide operational context and support to AOC members during new systems, processes and regulatory requirements.\n\n \n Operational resilience and disruption \n \n\n • Represent AOC airlines and handlers in seasonal readiness, resilience, contingency and disruption planning.\n, • Ensure below-wing impacts are considered in weather disruption, IT failures, airfield incidents, baggage system failures, infrastructure works, industrial action and other disruption.\n, • Work with Heathrow, NATS, ground handlers and stakeholders to develop practical contingency arrangements.\n, • Support airlines and handlers during incidents and disruption, ensuring effective communication and a swift return to normal operations.\n, • Support incident reviews, lessons learned and improvement activity.\n\n \n Operational change, projects and investment \n \n\n • Provide operational input into projects and change programmes affecting below-wing operations.\n, • Work with the AOC Airport Development Manager to assess the operational impact of capital projects and infrastructure changes.\n, • Ensure operational impact is properly considered in capital investment decisions.\n, • Maintain visibility of Heathrow expenditure and investment in below-wing, airfield, ramp, cargo and baggage facilities and services.\n\n \n Regulatory framework \n \n\n • Maintain awareness of regulatory and operational changes affecting below-wing activities.\n, • Support AOC members during implementation of relevant regulatory frameworks and industry standards, including IATA Ground Operations Manual (IGOM) requirements.\n, • Work with Heathrow on communication and engagement regarding Airfield Operational Safety Instructions and other operational requirements.\n\n \n Communication and reporting \n \n\n • Provide clear written and verbal updates, briefings and reports for AOC members, the AOC Executive and senior stakeholders.\n, • Translate complex operational issues into concise, evidence-based and actionable information.\n, • Maintain clear records of key decisions, risks, actions and escalations.\n, • Support AOC communications with relevant operational content and information.\n\n \n About you \n \n You will be an experienced aviation or airport operations professional with strong knowledge of below-wing airport processes and the confidence to operate effectively in a complex, high-profile environment. \n \n Essential experience \n \n\n • Significant experience in airport, airline or aviation operations.\n, • Strong understanding of airfield, ramp, baggage, cargo and ground handling operations.\n, • Experience working with multiple stakeholders in a complex operational environment.\n, • Experience in operational performance, service improvement or operational change.\n, • Proven ability to challenge and influence senior internal and external stakeholders.\n, • Strong analytical, communication, problem-solving and operational judgement skills.\n, • Experience working under pressure in a live operational environment.\n, • Experience producing clear written briefings, reports or stakeholder updates.\n, • Ability to work with varying and conflicting stakeholder views to achieve understanding and consensus.\n\n \n Desirable experience \n \n\n • Direct Heathrow operational experience, particularly in airfield, baggage, cargo or ramp operations.\n, • Experience representing airline or handler community interests.\n, • Experience working with ground handlers, baggage system providers, airfield management or ATC/NATS.\n, • Knowledge of Heathrow governance forums and operational structures.\n, • Experience working with an airport authority or management company to improve processes, deliver projects and review performance.\n, • Understanding of CAA expectations, airport regulatory frameworks and operational performance measures.\n, • Experience of operational readiness, project implementation or infrastructure transformation.\n, • Experience assessing capital expenditure, operational investment or value-for-money decisions.\n\n \n What success looks like \n \n You will strengthen the airline and handler community’s voice on below-wing matters and improve engagement between airlines, handlers, Heathrow and other operational stakeholders. \n \n Success will include: \n\n • Earlier identification and resolution of below-wing operational risks.\n, • Improved airfield, ramp, baggage and cargo performance.\n, • Improved punctuality performance through effective below-wing interventions.\n, • Stronger engagement between airlines, handlers and Heathrow.\n, • More effective representation in operational forums and change programmes.\n, • Better performance reporting, escalation and improvement plans.\n, • Improved operational resilience and disruption preparedness.\n, • Greater visibility and appropriate challenge of Heathrow expenditure and investment.\n, • Stronger focus on tangible operational benefits and value for money.\n, • Practical, collaborative solutions to long-standing operational challenges.\n, • Trusted relationships across airlines, handlers, Heathrow, NATS and the wider airport community.\n\n \n Benefits \n\n • Salary: £68,000–£72,000\n, • Pension\n, • Life assurance\n, • Private medical benefits\n, • Car parking included\n, • Further benefit details to be confirmed.\n\n \n Application details \n \n Closing date: 4 September 2026 \n Interviews: Phase one will take place on 14, 17 and 18 September 2026, with phase two on 23 and 24 September 2026. Dates and times will be agreed with candidates within these timeframes. \n Applicants should submit a CV. \n Candidates must have the right to work in the UK and be able to demonstrate a five-year employment/reference history, including any gaps, to meet airport ID pass requirements.

Operations Manager – Above Wing \n \n Reports to: Head of Operations \n Location: London Heathrow Airport \n Organisation: Heathrow Airline Operators Committee (AOC) Limited \n Salary: £68,000–£72,000 \n Working pattern: Primarily Heathrow-based, Monday–Friday, with out-of-hours operational support required. Some flexibility for hybrid working. \n \n About the role \n \n Heathrow Airline Operators Committee (AOC) Limited is seeking an experienced Operations Manager – Above Wing to act as the airline community’s lead operational representative for passenger-facing and terminal operations at Heathrow. \n This is a senior operational and stakeholder-facing role, representing the collective interests of AOC member airlines across matters affecting passenger operations, service performance, resilience, customer experience and operational change. \n The successful candidate will work closely with AOC member airlines, Heathrow Airport Limited, government agencies, regulators, service providers and the wider airport community. You will provide a credible, evidence-based airline voice, ensuring that decisions affecting above-wing operations properly consider airline and passenger impacts. \n You will be expected to build strong relationships, influence without direct authority and constructively challenge proposals or performance where necessary. The role is focused on achieving practical solutions through collaboration, while escalating material concerns where appropriate. \n \n Key responsibilities \n \n Above-wing operational leadership \n \n\n • Act as the principal AOC point of contact for member airlines on above-wing operational matters.\n, • Lead AOC engagement across passenger-facing and terminal activities, including check-in, departures, security, immigration, connections, passenger flow, PRM/passenger assistance, disruption handling, automation/IT and common-use systems.\n, • Maintain a strong understanding of operational performance, risks and airline concerns across Heathrow terminals.\n, • Represent airline interests in operational decisions, improvement plans and change programmes.\n, • Identify operational risks early and work with stakeholders to develop practical mitigations.\n\n \n Airline community representation and stakeholder management \n \n\n • Build trusted relationships with airlines, station managers, Heathrow operational teams, ground handlers, UK Border Force, security teams, PRM providers and other key stakeholders.\n, • Represent the AOC at relevant terminal, passenger operations, security, immigration, PRM, resilience, disruption and seasonal readiness forums.\n, • Gather and represent airline views effectively, recognising differences between individual airlines while supporting agreed community positions.\n, • Provide clear and timely updates to AOC members and senior stakeholders.\n, • Support airlines and ground handlers during incidents and disruption, helping ensure effective communication and a swift return to normal operations.\n, • Influence and challenge senior stakeholders without direct authority, balancing collaboration with robust challenge.\n\n \n Performance, service delivery and continuous improvement \n \n\n • Monitor above-wing performance using KPIs, SLAs, MTIs, ECAC measures, QSM results and other operational indicators.\n, • Use data, operational observation and airline feedback to identify performance gaps, risks and improvement opportunities.\n, • Challenge performance where reporting does not reflect the operational reality experienced by airlines and passengers.\n, • Work with Heathrow and service providers to develop measurable and deliverable improvement plans.\n, • Hold stakeholders and service providers to account against agreed standards and service obligations.\n, • Ensure lessons from incidents, trials and major operational events are captured and translated into practical improvements.\n\n \n PRM and passenger assistance \n \n\n • Act as the AOC operational lead on PRM and passenger assistance matters.\n, • Represent airline interests with Heathrow, PRM providers, the CAA and other stakeholders.\n, • Monitor service delivery against relevant ECAC, CAA and contractual expectations.\n, • Challenge poor performance, weak root-cause analysis or inadequate improvement plans.\n, • Improve visibility of PRM performance, operational readiness, data and passenger impacts.\n, • Support improvements to the end-to-end passenger assistance journey across arrivals, departures and connections.\n\n \n Security, immigration and passenger flow \n \n\n • Lead AOC engagement on above-wing security and border matters.\n, • Work with Heathrow Security, UK Border Force and airlines to understand and address operational impacts.\n, • Monitor passenger processing performance across security, transfer security, immigration and border control.\n, • Ensure proposed changes properly consider airline impacts, passenger experience, capacity and operational risk.\n, • Support the airline community in responding to changes in government, security and border requirements.\n\n \n Operational resilience and disruption \n \n\n • Represent AOC airlines in seasonal readiness, resilience, contingency and disruption planning.\n, • Ensure above-wing impacts are properly considered in weather disruption, IT failures, security incidents, evacuations, Border Force disruption, industrial action, terminal congestion and infrastructure works.\n, • Challenge Heathrow and other stakeholders to provide clear, actionable risk information and contingency arrangements.\n, • Support incident reviews, lessons learned and improvement activity.\n, • Ensure airlines receive timely and practical communications during operational disruption.\n\n \n Operational change and projects \n \n\n • Provide operational input into projects and change programmes affecting above-wing operations.\n, • Assess passenger and airline impacts of proposed capital and transformation programmes.\n, • Ensure airline views are considered in project design, trials, implementation and post-implementation review.\n, • Support operational readiness for security transformation, passenger automation, common-use systems, digital passenger journeys, PRM systems, terminal redevelopment and immigration infrastructure.\n, • Challenge proposals where operational impacts are unclear, benefits are not demonstrated or value for money is questionable.\n\n \n Communication and reporting \n \n\n • Provide clear written and verbal updates, briefings and reports for AOC members and senior stakeholders.\n, • Translate complex operational issues into concise, evidence-based and actionable information.\n, • Maintain clear records of key decisions, risks, actions and escalations.\n, • Ensure communications focus on what airlines need to know, the required action and the expected operational impact.\n\n \n About you \n \n You will be an experienced aviation or airport operations professional with strong knowledge of passenger-facing airport processes and the confidence to operate effectively in a complex, high-profile environment. \n \n Essential experience \n \n\n • Significant experience in airport, airline or aviation operations.\n, • Strong understanding of passenger-facing airport and terminal processes.\n, • Experience working with multiple stakeholders in a complex operational environment.\n, • Experience in performance management, service improvement or operational change.\n, • Proven ability to challenge and influence senior internal and external stakeholders.\n, • Strong analytical, communication, problem-solving and operational judgement skills.\n, • Experience working under pressure in a live operational environment.\n, • Experience producing clear written briefings, reports or stakeholder updates.\n\n \n Desirable experience \n \n\n • Direct Heathrow operational experience.\n, • Experience representing airline community interests or working across multiple airlines.\n, • Experience in above-wing operations, terminal operations, PRM/passenger assistance, security, immigration or airport IT/automation.\n, • Knowledge of Heathrow governance forums and operational structures.\n, • Understanding of CAA expectations, airport regulatory frameworks and passenger service measures.\n, • Experience of operational readiness, system implementation, automation or passenger process transformation.\n, • Familiarity with common-use systems, PRM systems or airport community communication platforms.\n\n \n What success looks like \n \n You will strengthen the airline community’s voice on above-wing matters and improve the quality of engagement between airlines, Heathrow and service providers. \n \n Success will include: \n \n\n • Earlier identification and resolution of operational risks.\n, • Improved above-wing performance, resilience and passenger experience.\n, • Stronger PRM and passenger assistance oversight.\n, • More effective airline representation in operational forums and change programmes.\n, • Better quality performance reporting, escalation and improvement plans.\n, • Stronger communication with airlines during disruption and operational change.\n, • Practical, collaborative solutions to operational challenges.\n, • Trusted relationships across airlines, Heathrow and the wider airport community.\n\n \n Benefits: \n \n\n • Salary: £68,000–£72,000\n, • Pension\n, • Life assurance\n, • Private medical benefits\n, • Car parking included\n\n Further benefit details to be confirmed. \n \n Application details: \n \n Closing date: 4 September 2026 \n Interviews: Phase one will take place on 14, 17 and 18 September 2026, with phase two on 23 and 24 September 2026. Dates and times will be agreed with candidates within these timeframes. \n Applicants should submit a CV. \n Candidates must have the right to work in the UK and be able to demonstrate a five-year employment/reference history, including any gaps, to meet airport ID pass requirements.