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SERVICE MANAGER THE WELLBEING HUB, NOTTINGHAM, NG1 6BB, PERMANENT, 37HRS, A4C BAND 7, £49,387 - £56,515,FTEServices Manager: Clean Slate Criminal Justice Substance Use ServicesMain Job PurposeTo manage a diverse multi-disciplinary service and provide strong clinical and professional leadership in order to ensure robust clinical governance and defensibility, in line with national substance misuse guidance and best practice.To ensure judicial responsibility is clearly mapped out and define within the service delivery of Criminal Justice treatment pathway and in the management of statutory and non-statutory treatment requirements/sentences/licence/civil toolsThis post will coordinate the on-going development of the service and will identify and implement continuous service improvements to ensure that outcomes are in line with service targets, that service users needs are being met and that the service is delivered to budget.Main Job Duties and Responsibilities .Line Management: Develop and lead high performing teams across the partnership, including resource management, recruitment, performance, management, and development of key team member.Contract Management: Utilising a broad strategic overview to ensure all elements of service contract, including KPIs and finance are met and reported to commissioners. Service pathways: Engaging with external key stakeholders to ensure all pathways into and out of the service are mutually agreed and perform as expected.Multi-disciplinary working: Lead the case management of service users, including report writing, representation, and liaison with internal and external case management forums: e.g. MAPPA (Multi-Agency Public Protection Arrangements), MARAC (Multi-Agency Risk Assessment Conference) or Safeguarding etc.Compliance: Ensure the whole service remains fully compliant with external regulars e.g.: Care Quality Commission, Public Health England, National Institute for Health and Care Excellence & also the Ministry of Justice and the National Probation Service etc.Clinical Governance: Actively promote accountable care and ensure sound practices are in place to appropriately manage risk. Participate in the setting of professional standards, taking an active lead in audits and implementation.Service improvements: contribute to clinical improvements through organisational activities to improve service delivery. Actively seek national and local evidence through policy, research and audits to implement evidence-based practice.Support the Assistant Director regarding day to day operational understanding of the CJ pathway in relation to Clean Slate. To have management responsibility operational delivery of the criminal justice treatment pathway. To work with key stakeholders within the Criminal Justice System on partnership working and delivery model in accordance with Local and National guidelinesGENERAL RESPONSIBILITIESPromote a no blame and can do culture. Continuously explore and champion opportunities for improvement and challenge the status quo. Promote a climate of equality for all Maintain organisational, client and colleague confidentiality. Be honest and transparent at all times. Be familiar with and demonstrate adherence to Frameworks organisational and service specific Policies and Procedures.Adhere to the Organisations Code of Conduct To understand and actively promote the Organisations values (Respond/Respect/Empower) Identify your own development needs and actively seek opportunities to expand your knowledge, skill and experience to meet the developing needs of the service. Actively participate in the development of others. Complete any other reasonable task delegated by line management.BREADTH OF THE ROLEThe role requires an experienced clinician/therapist who is recognised as an expert within this specialist field. They will carry a small caseload and provide management and clinical supervision to a multidisciplinary workforce. The individual will have excellent leadership skills and be able to motivate and influence senior clinical staff develop and disseminate a high level of performance and quality of care. The role requires an understanding of the current political climate specific to substance misuse. The post holder will have a high degree of autonomy over the delivery of services, utilisation of resources and development of stakeholder pathways The post is responsible for ensuring all elements of the service are fully compliant with all local and national guidelines, policies and procedures. Oversee operational development of the core service criminal justice pathway. Oversee and develop services in line with local and national clinical and best practice guidelines. To ensure that the judicial responsibility is clearly define in the management of criminal justice in relation to Clean Slate CJ Services. To help in the design of new sentencing proposals. Adapt to changes in KPIs and adjust delivery to remain compliant of changing national & local guidance and changing themes. Oversee the implementation of service improvements throughout the life of contract in accordance with the ever changing landscape of substance misuse and criminal justice.KEY PERFORMANCE INDICATORSPHE/ Nottingham City Council KPIs Police and Crime Commissioner KPIs Ministry Of Justice Reducing Re-offending KPIs Office for Health Inequalities and Disparities(OHID)KEY RELATIONSHIPS (Internal and External)External, Nottingham University Hospital Trust, Nottinghamshire Health Care Foundation Trust, Social services (children and adult), Police, National Probation Service, Courts, CGL, Public and Private Prison Estates, Local Mental Health Teams, Approved Premises, The Level IPDU, Edwin House Care Home, Housing and hostel services, SMD Partnership, Ministry of Justice Internal, Assistant Director Clinical Lead, Team leaders, Team members, ARG Members, SLT EDI Lead, Head of HR, Operations Managers, Service Manager, Consultants Psychiatrists and GPs, Senior Leadership Team, Head of Training and DevelopmentWhy Join Us?We invest in you and encourage career progression providing a full induction, e-learning and classroom training, management development pathways, fully-funded professional qualifications and more.Your wellbeing is important to us. We emphasise wellbeing in all our working environments and employ a Wellbeing Practitioner to support our staff.Employee assistance programme, salary sacrifice schemes.Stakeholder pension, enhanced maternity and paternity leave and paid sick leave.32 days holiday including Bank Holidays increasing with service.Paid DBS and Update Service.Loyalty awards and non-contributory life insurance.Equality and diversity is important to us: we welcome applicants from all backgrounds and cultures, and appreciate the variety of experience they provide. As one of Nottinghams few Disability Confident Leaders, we warmly encourage job applications from people with disabilities.Framework is incredibly proud to hold Investors in People (IIP) Gold accreditation. This accreditation recognises our continued commitment to creating a workplace where people feel valued, supported, and empowered to grow.Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.98% of the workforce in a recent staff survey said they were proud to work for Framework.Framework is an Equal Opportunities Employer. Registered charity No: 1060941.As a Disability Confident employer, we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments, please let us know if there is anything we can do to support your application.As an organisation we do not offer sponsorship for overseas candidates as our roles do not come under the Shortage Occupancy List (SOL) for the scheme. Any non-UK citizen who wishes to apply for a role within Framework would need to be able to provide valid RTW in the UK without the need for support from us.TPBN1_UKTJ

Customer Services Manager Location: Nottingham – Onsite Salary: £45,000–£50,000 base BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. At XMA, technology is only part of the story. Our success is built on talented people who are passionate about making a difference for customers, communities, and each other. For over 40 years, we've helped organisations across the UK unlock the power of technology. Today, we're one of the UK's leading independent technology partners, delivering innovative solutions that drive real-world outcomes across the public and private sectors. We believe in empowering our people to grow, challenge themselves, and achieve their ambitions. When you join XMA, you'll be part of a collaborative team where ideas are valued, development is encouraged, and your contribution has a genuine impact. The opportunity We’re looking for an experienced Head of Customer Services to lead, develop and inspire a high-performing customer services function. This is a hands-on leadership role with real operational ownership. You’ll be responsible for ensuring customers receive an excellent and consistent service while making sure the function delivers against agreed service levels and protects the commercial interests of the business. You’ll take ownership of the day-to-day customer service operation, leading the team, managing performance and capacity, resolving escalations and driving improvements to the way the department works. What you’ll be doing You’ll lead, coach and develop the Customer Services team (6-8 people), creating a culture of accountability, ownership and excellent customer service. You’ll maintain control of workloads, ticket queues, backlogs and operational priorities while ensuring agreed service levels are consistently achieved. A key part of the role will be identifying where things can work better. You’ll use operational data and Power BI to understand demand, capacity and risk, while driving continuous improvement through root-cause analysis, process simplification, standardisation and automation. You’ll also: • Take ownership of escalations and service recovery for strategic customers., • Maintain oversight of commercially important issues including credits, invoicing queries, returns and warranties., • Develop the team through training, cross-skilling, succession planning and clear development plans., • Build strong relationships across the wider business to resolve issues and improve customer outcomes., • Lead daily operational reviews, weekly performance meetings and monthly service reporting. What we’re looking for You’ll be an established customer service or customer operations leader who is comfortable combining people leadership with operational delivery. You’ll know how to manage a busy service environment, use KPIs and data to improve performance, and bring structure and control to competing priorities. We’re particularly interested in candidates with: • Significant experience leading a Customer Services, Customer Operations or Service Delivery function., • Strong people leadership, coaching and performance-management experience., • Experience managing high-volume operations, SLAs, workloads and backlogs., • A track record of improving processes and reducing repeat customer demand., • Good commercial awareness, ideally across post-sales processes such as credits, returns, warranties or invoicing., • Confidence using management information and operational data to make decisions., • Strong stakeholder management and communication skills., • Experience with customer service, ERP or ticket-management systems. Experience within a technology, distribution or B2B environment would be particularly valuable, as would experience with Power BI, Halo, Ivanti, Prism or similar platforms. Lean, Six Sigma, ITIL or other Continuous Improvement qualifications would also be advantageous. Inclusion at XMA At XMA, we believe that diverse perspectives, experiences and backgrounds make us stronger. We are committed to creating a workplace where everyone feels respected, valued and empowered to be their authentic selves. We foster an inclusive culture where colleagues can thrive, regardless of age, disability, gender identity, race, ethnicity, religion or belief, sexual orientation, neurodiversity, caring responsibilities, socioeconomic background or any other aspect of their identity. Our goal is to ensure every employee has the opportunity to grow, contribute and succeed in an environment built on fairness, respect and belonging. We know that creating an inclusive workplace is an ongoing journey, and we are committed to listening, learning and taking meaningful action to ensure all our people can achieve their full potential. Disability Confident Leader Government's Disability Confident scheme. This reflects our commitment to removing barriers and ensuring disabled people have equal opportunities to join, develop and progress within our organisation. As part of this commitment, we operate a Guaranteed Interview Scheme, offering an interview to candidates with a disability who meet the essential criteria for the role. We will always consider reasonable adjustments throughout the recruitment process and during employment to ensure candidates and colleagues can fully participate and perform at their best. If you require any adjustments during the application or interview process, please contact us at hr@xma.co.uk, and we will be happy to support you. Keywords: customer services manager, customer services team leader, head of customer service, customer operations

Senior Mechanical Engineer (Rail / FEA) £60,000 - £70,000 Negotiable + Bonus + Hybrid + EV Car Scheme + Support towards Chartership Mansfield Certain Advantageis hiring for a Mechanical Engineer based near Mansfield. Are you a Mechanical Engineer, with a strong background in FEA and hand calculations, looking to join a well-established Rail manufacturer, which is rapidly expanding after securing a major export contract, where you will take a technical lead on mechanical design projects, as well as driving continuous improvement, with the ability to see your designs through to completion in a versatile role? Are you looking to join a collaborative and tight-knit team, where you will lead projects from concept to completion, with a high degree of autonomy? This is an excellent opportunity for an experienced Mechanical Engineer to join a reputable business, established for over 100 years, and play a part in the ongoing rapid growth of the business. The Company: We are working with a well-established rail engineering and manufacturing business based in Mansfield, recognised for delivering high-quality rolling stock and engineered solutions to the rail sector. The company is in an exciting phase of growth, supported by a major international export deal, driving continued investment and growth across the business. The Role: This role is for a Mechanical Engineer, with a strong background in FEA and hand calculations. Day to Day: • Lead mechanical design projects from concept through to completion, producing accurate technical specifications and calculations, • Act as the key technical contact for customers, ensuring designs meet requirements, compliance standards, and safety regulations, • Carry out proof and fatigue finite element analysis (FEA), design verification, and approve calculations from other engineers, • Develop 3D models, manufacturing drawings, and bills of materials in line with company quality standards, • Run design reviews with internal teams and clients, • Support production, purchasing, and wider departments to ensure designs are practical, economical, and deliver value, • Drive continuous improvement across design processes and systems, • Provide technical coaching and mentoring to less experienced engineersThe Individual:, • Mechanical Engineer, • Strong background in FEA and hand calculations, • Ideally some Rail experience, or adjacent industry (Heavy Engineering / Manufacturing)Does this sound like your next career move? Apply today. Working with Certain Advantage We go the extra mile to find the best people for the job. If you are hunting for a role where you can make an impact and grow your career, we will work with you to find it. We work with businesses across the UK to find the best people in Finance, Marketing, HR, Business Support, IT and Engineering. If this job is not for you, head to certainadvantage.co.uk and register for job alerts and career guidance tips. JBRP1_UKTJ

Business Development Manager - ERP/HCM SaaS/IT & Professional Services Location: UK, Remote Salary £70-80,000 basic, Car Allowance & excellent OTE My client are a leading Business Transformation Consultancy with a 15-year track record of delivering award-winning change across the UK public sector, nonprofit, and mid-market organisations, specialising in Finance, HR and Digital Transformation, combining deep sector expertise, cutting-edge SaaS technology (ERP, HCM, Financials), and proprietary IP such as our BTaaS (Business Transformation as a Service) model and industry accelerators for Public Sector, Non-Profit & Commercial organisations head quartered in the UK. They are hiring a hunter-minded, high-performing Sales Executive to join their growing commercial team and lead new business acquisition across the UK Public Sector and Nonprofit markets, selling ERP SaaS (e.g. UNIT4, Proactis, Heycentric) and transformation consulting services, creating strategic value for mid-tier organisations under pressure to modernise. Key Responsibilities: • Identify and cultivate new business opportunities within their target Markets leveraging your industry expertise and network., • Develop and maintain strong relationships with key stakeholders, understanding their unique challenges and needs., • Collaborate with internal teams to tailor solutions that address the specific requirements of clients., • Drive the sales process from lead generation to closure, ensuring a seamless experience for our clients.Stay informed about industry trends and market developments Key Skills: • 5+ years' experience in B2B new business sales of ERP, HCM, or Financial SaaS/consulting, • Proven track record selling to the UK Public Sector or Nonprofit organisations, • Expertise in complex, consultative solution selling and multi-year transformation programmes., • Ability to manage a full sales cycle: from prospecting to close., • Comfortable with targeting quotas and working independently in a remote setting. JBRP1_UKTJ

Reports to: HR and Finance Coordinator and Head of Outreach Location: Remote with flexibility to travel to nationwide offices Contract: Full time Hours: Core operating hours 9am 5pm. About Us: EK Outreach Services is a specialist provider ofone-to-one teachingfor students who are unable to access mainstream school environments due to medical, emotional, or learning difficulties. We work with students who have Special Educational Needs and Disabilities (SEND), providing individualised support to meet their specific learning needs. As a trustedSEND provider, we offer tailored educational support to help students overcome barriers to learning and achieve academic success. Our goal is to offer high-quality education, giving students the tools and confidence to succeed despite the challenges they face in traditional educational settings. Our holistic approach ensures that students receive not only academic guidance but also emotional and social support, fostering both personal and educational growth. Role Purpose We are seeking an experienced and proactiveRecruiterto oversee the entire recruitment lifecycle, from job description development to onboarding, whilst championing best practice, equality, and safer recruitment principles. Working closely with the Head of Outreach and our HR and Finance Coordinator, you will drive recruitment initiatives that align with our organisational development objectives and inclusive values. You will be expected to develop creative sourcing techniques, source high calibre candidates utilising the appropriate recruiting channels and ensure best practice recruitment processes are adhered to specifically around equality and importantly undertaking Safer Recruitment Training to ensure all staff are fit to work with children and young people. You will be expected to operate in line with our organisations inclusive values. You will need to manage the implementation of EK Outreachs recruitment initiatives to achieve our development plan objectives. This includes working with our HR and Finance Coordinator to manage the recruitment budget. Whilst this role is expected to be undertaken on a remote basis, there must be flexibility to travel to nationwide offices (London, Midlands and Manchester) in accordance with business needs. Key Responsibilities 1.Job Description & Advertising: • Develop and write engaging job descriptions and adverts that reflect hiring managers requirements and organisational values., • Submit advertisements across appropriate recruitment channels, including job boards and social media., • Research and utilise the most effective recruitment channels to attract high-calibre candidates, ensuring cost-effectiveness and a strong return on investment., • Manage the implementation of recruitment initiatives in line with the organisation's development plan objectives. 2.Shortlisting & Sourcing: • Develop creative sourcing techniques to expand our talent pool., • Conduct CV sifts and manage the shortlisting process, ensuring all resourcing processes meet legal requirements and are fair, fit, and inclusive., • Maintain up-to-date knowledge on best practice recruitment and selection techniques. 3.Interviewing & Selection: • Manage and coordinate the selection and assessment processes, including organising interview timetables, arranging and coordinating interviews., • Distribute interview packs and shortlisting materials to interviewees in a timely manner., • Work with staff to ensure those actively involved in the recruitment process are adequately trained in EK Outreach's processes, best practice, and legal requirements. 4.Onboarding & Administration: • Administer the process for new employees, including preparing contracts, offer letters, and pre-employment checks (e.g. right to work, qualifications, DBS checks, and references)., • Coordinate the handover of new employees and facilitate the induction process., • Liaise with the Head of Outreach and HR and Finance Coordinator to ensure they are aware of start dates and other relevant details., • Carry out all administrative duties in the recruitment process, including logging application forms/CVs, and organising candidate folders. 5.Compliance & Reporting: • Ensure all recruitment processes adhere to UK legislation and EK Outreach's inclusive values., • UndertakeSafer Recruitment Trainingto ensure all staff are fit to work with children and young people., • Maintain accurate and timely documentation and reporting throughout the recruitment process. Person Specification Essential • Excellent administrative, communication, and organisational skills., • Effective decision-making skills with the ability to work independently and meet deadlines., • Good understanding of HR legislation to ensure EK Outreach meets legislative requirements., • Ability to present information clearly in forms, tables, and spreadsheets., • Excellent written and verbal communication skills., • Ability to use IT packages relevant to the role, including recruitment platforms and Microsoft Office. Desirable • Experience of recruitment in an education setting., • Experience of writing job descriptions and adverts for a variety of positions., • Experience of recruiting in-house., • Knowledge of Safer Recruitment practices and the statutory requirements for working with children and young people. Why Join EK Outreach Services? • Flexible working hours and locations, allowing you to tailor your work schedule., • The opportunity to make a significant impact by providing one-to-one support to students with additional needs., • Professional development opportunitiesand SEND-specific training., • Asupportive and collaborative team environmentwith a shared focus on student success., • Competitive salarybased on experience and qualifications. Safeguarding Statement At EK Outreach Services, safety is paramount. All prospective employees will undergo an enhanced background check conducted by the Disclosure & Barring Service, as required by child protection regulations. Additionally, we will request proof of your professional qualifications and references before extending any employment offers. These rigorous HR processes reflect our unwavering commitment to providing a secure learning environment for our students. JBRP1_UKTJ

One of Nottinghams premier employers is now looking to strengthen the commercial finance team with the appointment of a senior Finance Business Partner. The Commercial Finance team drives the performance agenda for the business, setting financial projections and targets, maximising profitability of client relationships and raising the commercial awareness of colleagues around the firm. We are seeking a Senior Commercial Finance Analyst to join the team as it continues to grow its influence in the firm. This is a fantastic opportunity for an experienced, data-curious, detail orientated Finance Analyst to contribute to the firm’s growth agenda, supporting the Commercial Finance team with data insights, visual reporting, process improvements and process efficiencies. What does the role actually involve? As a Senior Commercial Finance Analyst, you'll play a pivotal role in shaping our firm's financial future. By leading our FP&A function, you'll deliver critical insights that inform strategic decisions and drive sustainable growth. The role provides support to the Commercial Finance Business Partners and Head of Commercial Finance and has direct support from two Finance Analysts. Responsibilities may include: • Line management of two Finance Analysts, including prioritisation of analyst resources in response to the needs of the team and business stakeholders. • Ownership of commercial finance data quality, liaising with the firm’s IT and HR teams to ensure data is accurate and fit for purpose. • Execution of Commercial Finance’s data, reporting and technology strategy, including the harmonisation of best-practice reporting across the team. • Building and executing a strategy to maximise use of the team’s Workday Adaptive Planning software. • Creation of monthly reporting packs for the firm’s Executive committee and Board. • Ownership of the team’s pricing intelligence and competitor analysis, creating a process to capture and analyse external data from the UK legal services market. • Analysis of existing client pricing with recommendations for rate increases to support the firm’s income growth targets. • Building and maintaining analytical tools to further the team’s commercial capabilities, such as resource leverage models, deal pricing optimisers and bid templates. • Supporting the Commercial Finance Business Partners and Head of Commercial Finance with data, insight and reporting requests. • Driving innovation in reporting, including the recommendation of emerging technologies, tools and processes. • Supporting the continuous improvement philosophy of the team by thinking creatively and challenging established processes to ensure the team operates efficiently. What technical skills are required for someone to be successful and enjoy the role? • Qualified accountant with one of the following qualifications (ACA/ACCA/CIMA). • Minimum three years experience in a similar Commercial Finance or FP&A analyst role, with a proven history of managing to deadlines, prioritising workloads and delivering to multiple stakeholders. • Advanced-level Excel skills, in particular being able to handle large complex data sets and create appropriate financial models. • Excellent interpersonal skills with the ability to build credibility and manage expectations with senior stakeholders. • Strong presentation skills, with an ability to explain complex financial data in simple terms. • Previous people management experience is preferred, but not essential. • Flexibility and the ability to operate in a changing environment. Who would be a good fit for this role? As part of the Commercial Finance team, you would be expected to have the following skills and experience: • Strong commercial acumen and business partnering skills. • Excellent analytical and problem-solving abilities. • Strong communication and interpersonal skills. • Data-curious and creative, with an ability to challenge existing practices. • Ability to build relationships and influence at all levels. • Self-motivated, proactive, and able to work independently. • A team player with a collaborative approach. • A positive can-do attitude, with a flexible and independent mindset

Head of Talent Attraction and Strategic Workforce Development Location: Nottingham Salary: £53,304 - £58,818 per annum Are you a strategic people leader with a passion for attracting exceptional talent, shaping future workforce capability and delivering transformational People systems? We are seeking a talented, ambitious and experienced professional to join our People team as our Head of Talent Attraction and Strategic Workforce Development. This is a unique opportunity to lead organisation-wide talent attraction and workforce planning strategies while playing a pivotal role in the implementation of our next-generation People/HR Information System (HRIS). About the Role Reporting to the Assistant Director of People, you will provide strategic leadership in the design, delivery and implementation of talent attraction campaigns informed by strategic workforce development plans. You will ensure we have the right people in the right roles at the right time, whilst bringing innovation, creativity and commercial insight to our recruitment and resourcing approaches. You will also lead the scoping, procurement and implementation of our new HRIS, ensuring it delivers improved automation, enhanced candidate and employee experiences, stronger data insights and greater organisational efficiency. Key Responsibilities Lead organisation-wide talent attraction, acquisition, recruitment and onboarding strategies Develop and implement strategic workforce planning frameworks to meet current and future organisational needs Build workforce analytics, dashboards and talent pipeline reporting capabilities Work closely with preferred resourcing partners and key stakeholders Lead succession planning, talent mapping and workforce development initiatives Oversee apprenticeship and volunteering programmes to maximise organisational impact Project manage the procurement and implementation of a new HR Information System Ensure effective People data flows, reporting and self-service functionality across the employee lifecycle Lead, coach and develop a high-performing team Manage budgets, contracts and supplier relationships while ensuring value for money and continuous improvement. About You We are looking for someone with energy, drive and outstanding interpersonal skills, combined with significant expertise in talent attraction, strategic workforce planning and People systems implementation. You will be able to demonstrate: Extensive experience in talent attraction, acquisition and recruitment leadership Experience of working with managers to develop and coordinate strategic workforce planning that supports organisational objectives Proven experience of developing and implementing People/HR Information Systems (HRIS), including an understanding of data and process flows throughout the employee lifecycle A successful track record of business partnering and influencing senior leaders Strong leadership experience, including developing and motivating teams Excellent analytical, numerical and communication skills A commitment to continuous improvement, innovation, inclusion and accessibility A passion for building diverse, inclusive workplaces and services. Why Join Us? "The people are just brilliant! They really care about what they do, the customers that they serve, and the contributions we are making to our communities. There are great opportunities to get involved, make a difference, and meet some really interesting people." This is a fabulous opportunity to help shape the future of talent, workforce development and People technology within an organisation committed to delivering excellent services, supporting its colleagues and making a positive difference to communities. Our client is proud to be recognised as one of the UK’s best places to work. One of the Best Workplaces for Wellbeing™ One of the Best Workplaces for Women™ (2024) Our colleagues tell us it’s a great place to work—and we think you’ll agree. Contract Details Contract Type: Fixed Term Contract (2 years) Working Pattern: Full Time, Monday to Friday Location: Hybrid working available Closing date: 16th August 2026 Shortlist date: 17th August 2026 Interview date: 25th August 2026

Head of Sales Salary: £50k-£55k plus commission, vehicle can be provided or allowance with fuel card for business mileage Location: Hybrid flexibility on location, ideally somewhere with excellent transport links with a fortnightly HO visit The Opportunity My East Midlands based client is a long-established holder of SIA approved contractor status, providing a wide range of manned security and other business services on a nationwide basis in sectors such as corporate, retail, educational and logistics/distribution. Their service offering includes static guarding, keyholding, alarm response, mobile patrols, CCTV monitoring and K9 security. I am currently working in partnership with them to appoint an experienced sales professional into their Head of Sales role. Candidates must have a proven track record and a stable sales career history in the manned security sector and who are looking for a project to build a team and grow the business by £10 million in revenue over 3-4 years. The Head of Sales will be responsible for identifying, developing, and securing new business opportunities to support the company’s commercial growth objectives. The role focuses on building strong client relationships, generating revenue, increasing market presence, and maintaining high levels of customer satisfaction. Targeting contracts in the £5m-£10m bracket across the country in sectors such as construction, local government authorities from schools to NHS, FM Management companies, Ports, Airports, Estate agents, Oil refineries, Car industry, Banks, Pharmaceutical etc Sales opportunities are currently generated from tenders, research from industry sectors for leads, external lead generation company for calls and meetings, organic growth within existing clients. The current sales team comprises of a BDM (who the role holder will manage), a Tender specialist and a FM Coordinator Responsibilities of the role • Devise and project management a sales department strategy for the required growth levels, • Identify and pursue new business opportunities across target sectors and markets, • Develop and maintain a strong pipeline of prospective clients, • Generate leads through networking, referrals, market research, and business development activities, • Arrange and attend client meetings, presentations, and site visits, • Promote the company’s service and maintain professional representation of the business at all times, • Build and maintain strong working relationships with new and existing clients, • Understand client requirements and provide commercially suitable solutions, • Maintain regular communication with clients to support long – term business relationships, • Support client retention and account growth opportunities, • Prepare quotations, proposals, tenders, and presentations, • Negotiate commercial terms and agreements within authorised limits, • Work towards agreed sales targets, KPIs, and revenue objectives, • Maintain accurate records of opportunities, activity, and sales forecasting, • Monitor market trends, competitor activity, and industry developments, • Identify opportunities for growth, improvement, and expansion, • Provide feedback and commercial insight to senior management, • Work closely with operational teams to ensure successful mobilisation and service delivery, • Liaise with internal departments including HR, Finance, Operations, and Compliance where required, • Support continuous improvement initiatives across the business, • Maintain accurate CRM records and reporting, • Produce regular business development activity reports, • Ensure all proposals and documentation are completed accurately and professionally Required skills and Personal attributes Previous experience in business development, sales, or account management within the security industry or a related sector Proven ability to generate and convert new business opportunities Commercial awareness and negotiation skills Possess existing industry contacts/client network with the ability to also to build/ maintain new professional client relationships Strong organisational, time management, problem solving, planning and time management skills Ability to work independently and manage multiple priorities Proficient in Microsoft Office with excellent CRM system and presentational skills Strong communication, influencing and relationship building skills Customer focused with a results driven approach Tender writing or proposal management experience Full UK driving licence We do try to reply to each application personally, however as you can appreciate, we receive a high number of applications for each role we handle and it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest. Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers