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The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities • Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based., • Ensuring team are being coached to deliver key targets linked to the department – e.g. retail upselling, • Responsibility for CAFF audits in accommodation, • Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc., • Driving add on sales and promotions where appropriate, • Ensuring all stock/ proposition is available for guests., • Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines., • Ensuring any guest feedback is captured., • Monitors NPS and takes action where possible on guest feedback., • Coach and develop the team to ensure departmental plans are met., • Be a champion of the Butlin’s Values and Leadership Behaviours., • Ensure we always have a focus on RPRPRT in the way we rota team., • Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively., • Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams., • Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP’s, performance management, required training, and any formal HR process., • Be the front facing, operational delivery responsible person – turning audits and observations into action. Supervisor Plus – Splash Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest‑focused operation of our Splash pool. The following areas outline the key expectations for this part of the role: Pool Operations • Supervise the day-to-day operation of the swimming pool and associated leisure facilities., • Ensure the pool area operates in line with health, safety and safeguarding procedures., • Conduct regular poolside supervision and ensure lifeguarding coverage at all times., • Support the delivery of pool activities, sessions and guest experiences. Team Leadership • Supervise and support lifeguards and pool team members during shifts., • Provide guidance, coaching and on-the-job training., • Allocate daily duties and ensure adequate staffing levels., • Support recruitment, onboarding and performance management where required. Health & Safety • Ensure compliance with relevant safety legislation and industry standards (e.g., pool safety operating procedures)., • Carry out routine safety checks of the pool, plant room and surrounding areas., • Respond to emergencies and incidents in line with emergency action plans., • Maintain accurate records including pool tests, safety checks and incident reports. Guest Experience • Deliver a friendly and welcoming environment for guests., • Support guests with queries and ensure safe use of facilities., • Deal professionally with guest feedback or concerns., • Promote a positive, family-friendly atmosphere. Splash Standards • Maintain high standards of cleanliness and presentation throughout the pool area., • Ensure equipment is safe, maintained and stored correctly., • Work closely with maintenance teams regarding any technical or facility issues. Supervisor Plus – Sports & Activities Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest‑focused operation of our Sports and Activities Proposition. The following areas outline the key expectations for this part of the role: Activity Program Delivery • Support the planning and delivery of a varied sports and activities program suitable for guests of all ages., • Lead and supervise activity sessions such as sports tournaments, family games, fitness classes, and outdoor activities., • Ensure all sessions are delivered safely, professionally, and in line with resort standards., • Encourage guest participation and create an inclusive and enjoyable environment. Team Supervision • Supervise sports and activities team members during shifts., • Allocate daily tasks and activity sessions., • Provide coaching, guidance, and on-the-job training to team members., • Support recruitment, onboarding, and performance management where required. Guest Experience • Deliver exceptional guest service and engage with guests to enhance their holiday experience., • Actively promote sports and activities sessions across the resort., • Respond to guest queries, feedback, and complaints in a professional manner., • Help create a vibrant and energetic atmosphere during activities and events Health & Safety • Ensure all activities are delivered in accordance with health and safety procedures and risk assessments., • Carry out equipment safety checks and ensure facilities are maintained to a high standard., • Manage incidents and accidents in line with resort procedures., • Ensure safeguarding procedures are followed when working with children and families. Facilities & Equipment • Maintain sports equipment and activity areas to a high standard., • Ensure equipment is stored safely and available for sessions., • Work closely with maintenance teams to report and resolve facility issues. Other Areas of Work:- Supervisor Plus – Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion • Lead by example in maintaining the highest standards of food safety and hygiene., • Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines., • Support regular compliance audits and immediately address any issues or risks., • Promote a culture where food safety is everyone’s responsibility. 2. Creating a Warm, Welcoming Dining Experience, • Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin’s brand., • Maintain an environment where families feel comfortable, relaxed, and well looked after., • Step in to support guest queries and resolve issues promptly with empathy and professionalism., • Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality, • Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items., • Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations., • Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages., • Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team, • Provide on-shift coaching to help team members build confidence and capability., • Offer feedback that is constructive, timely, and focused on both performance and behaviour., • Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices., • Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus – Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team, • Support team members in delivering exceptional guest experience across all Bars & Shops locations., • Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards., • Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge., • Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head, • Actively drive revenue by supporting the team to maximise Spend Per Head through:, • B-Serve: Encouraging efficient ordering and guest confidence using the platform., • Team behaviours: Coaching strong suggestive selling and product recommendations., • RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it., • Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment, • Monitor guest flow and proactively move team members to where they are needed most., • Reduce queues by adjusting roles on the spot, or repositioning team during peak times., • Ensure guests experience minimal waiting and consistent, high-quality service., • Support an agile, guest‑led way of working where the team responds quickly to changing demands. 4. Good Stock Practices, • Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking., • Support accurate stock rotation, waste reduction, and compliance with stock handling procedures., • Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards, • Ensure venues are opened, operated, and closed following Butlin’s brand standards and operational procedures., • Maintain a safe, clean, well-presented environment at all times., • Support the team in delivering consistent product quality, accurate transactions, and great guest interactions., • Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus – Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest‑focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety, • Lead by example in consistently applying food safety and hygiene standards., • Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles., • Support compliance checks throughout service, swiftly acting on any issues., • Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience, • Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal., • Create a relaxed, family‑friendly environment where guests feel supported and well looked after., • Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset., • Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team, • Provide on‑shift coaching to support effective floor management, guest interaction, and service flow., • Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service., • Support new team members with structured introductions to service standards and guest service expectations., • Encourage a culture of continuous improvement, confidence, and positivity. 4. Driving Upselling of Starters & Desserts, • Coach the team to proactively recommend starters, desserts, and add‑ons as part of natural guest conversations., • Reinforce product knowledge so the team can confidently guide guests through the menu., • Share daily focus items or specials to help the team drive increased sales., • Celebrate individual and team successes to build motivation and momentum. 5. Increasing Wet Sales, • Drive wet sales by ensuring drinks orders are taken quickly when seating guests., • Coach the team on opening conversations with drinks suggestions to boost early revenue., • Monitor service flow and step in to support during peaks to maintain swift beverage service. 6. Effective Checkbacks, • Ensure the team carries out timely, meaningful checkbacks to confirm guest satisfaction., • Empower team members to solve issues early, ensuring guests feel well taken care of., • Use checkbacks as opportunities to reinforce upselling and add‑on sales where appropriate (e.g., additional drinks, sides, desserts) 7. Celebrating Success, • Recognise great performance on shift to build a positive, motivated team culture., • Share wins across shifts to highlight what “great” looks like and encourage consistency., • Create an environment where team members feel valued for their contributions., • Audits completed in accommodation & other departments, • Team training compliance across departments, • Health, Safety & Compliance Audits, • Guest NPS & Feedback, • Improved ENPS, • Retail Spend – responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver, • Right People, Right Place, Right Time in all key areas, • Excellent leadership skills with the ability to coach and support team in delivering key objectives., • Strong attention to detail to be able to support with all audit/ observation-based activity., • Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly, • Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives., • Experience in working with multi skilled team to support other areas of the business based on guest demand., • Demonstratable experience of leading teams to success, this includes proficiency in:, • Managing performance., • Coaching team., • Delivering team training., • Setting standards and role modelling this behaviour., • Excellent ability to communicate effectively at all levels., • Able to manage multiple priorities and can adapt quickly to changing requirements. Splash • NPQL or Equivalent Qualification, • Previous experience in a swimming pool environment, • Strong knowledge of pool safety Sports & Activities Experience in working in a sports, leisure or activity environment. Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!

The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities • Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based., • Ensuring team are being coached to deliver key targets linked to the department – e.g. retail upselling, • Responsibility for CAFF audits in accommodation, • Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc., • Driving add on sales and promotions where appropriate, • Ensuring all stock/ proposition is available for guests., • Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines., • Ensuring any guest feedback is captured., • Monitors NPS and takes action where possible on guest feedback., • Coach and develop the team to ensure departmental plans are met., • Be a champion of the Butlin’s Values and Leadership Behaviours., • Ensure we always have a focus on RPRPRT in the way we rota team., • Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively., • Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams., • Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP’s, performance management, required training, and any formal HR process., • Be the front facing, operational delivery responsible person – turning audits and observations into action. Role Details: Supervisor Plus – Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion, • Lead by example in maintaining the highest standards of food safety and hygiene., • Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines., • Support regular compliance audits and immediately address any issues or risks., • Promote a culture where food safety is everyone’s responsibility. 2. Creating a Warm, Welcoming Dining Experience, • Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin’s brand., • Maintain an environment where families feel comfortable, relaxed, and well looked after., • Step in to support guest queries and resolve issues promptly with empathy and professionalism., • Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality, • Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items., • Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations., • Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages., • Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team, • Provide on-shift coaching to help team members build confidence and capability., • Offer feedback that is constructive, timely, and focused on both performance and behaviour., • Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices., • Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus – Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team, • Support team members in delivering exceptional guest experience across all Bars & Shops locations., • Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards., • Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge., • Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head, • Actively drive revenue by supporting the team to maximise Spend Per Head through:, • B-Serve: Encouraging efficient ordering and guest confidence using the platform., • Team behaviours: Coaching strong suggestive selling and product recommendations., • RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it., • Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment, • Monitor guest flow and proactively move team members to where they are needed most., • Reduce queues by adjusting roles on the spot, or repositioning team during peak times., • Ensure guests experience minimal waiting and consistent, high-quality service., • Support an agile, guest‑led way of working where the team responds quickly to changing demands. 4. Good Stock Practices, • Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking., • Support accurate stock rotation, waste reduction, and compliance with stock handling procedures., • Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards, • Ensure venues are opened, operated, and closed following Butlin’s brand standards and operational procedures., • Maintain a safe, clean, well-presented environment at all times., • Support the team in delivering consistent product quality, accurate transactions, and great guest interactions., • Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus – Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest‑focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety, • Lead by example in consistently applying food safety and hygiene standards., • Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles., • Support compliance checks throughout service, swiftly acting on any issues., • Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience, • Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal., • Create a relaxed, family‑friendly environment where guests feel supported and well looked after., • Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset., • Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team, • Provide on‑shift coaching to support effective floor management, guest interaction, and service flow., • Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service., • Support new team members with structured introductions to service standards and guest service expectations., • Encourage a culture of continuous improvement, confidence, and positivity. 4. Driving Upselling of Starters & Desserts, • Coach the team to proactively recommend starters, desserts, and add‑ons as part of natural guest conversations., • Reinforce product knowledge so the team can confidently guide guests through the menu., • Share daily focus items or specials to help the team drive increased sales., • Celebrate individual and team successes to build motivation and momentum. 5. Increasing Wet Sales, • Drive wet sales by ensuring drinks orders are taken quickly when seating guests., • Coach the team on opening conversations with drinks suggestions to boost early revenue., • Monitor service flow and step in to support during peaks to maintain swift beverage service. 6. Effective Checkbacks, • Ensure the team carries out timely, meaningful checkbacks to confirm guest satisfaction., • Empower team members to solve issues early, ensuring guests feel well taken care of., • Use checkbacks as opportunities to reinforce upselling and add‑on sales where appropriate (e.g., additional drinks, sides, desserts) 7. Celebrating Success, • Recognise great performance on shift to build a positive, motivated team culture., • Share wins across shifts to highlight what “great” looks like and encourage consistency., • Create an environment where team members feel valued for their contributions. Supervisor Plus – Splash Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest‑focused operation of our Splash pool. The following areas outline the key expectations for this part of the role: Pool Operations • Supervise the day-to-day operation of the swimming pool and associated leisure facilities., • Ensure the pool area operates in line with health, safety and safeguarding procedures., • Conduct regular poolside supervision and ensure lifeguarding coverage at all times., • Support the delivery of pool activities, sessions and guest experiences. Team Leadership • Supervise and support lifeguards and pool team members during shifts., • Provide guidance, coaching and on-the-job training., • Allocate daily duties and ensure adequate staffing levels., • Support recruitment, onboarding and performance management where required. Health & Safety • Ensure compliance with relevant safety legislation and industry standards (e.g., pool safety operating procedures)., • Carry out routine safety checks of the pool, plant room and surrounding areas., • Respond to emergencies and incidents in line with emergency action plans., • Maintain accurate records including pool tests, safety checks and incident reports. Guest Experience • Deliver a friendly and welcoming environment for guests., • Support guests with queries and ensure safe use of facilities., • Deal professionally with guest feedback or concerns., • Promote a positive, family-friendly atmosphere. Splash Standards • Maintain high standards of cleanliness and presentation throughout the pool area., • Ensure equipment is safe, maintained and stored correctly., • Work closely with maintenance teams regarding any technical or facility issues. Supervisor Plus – Sports & Activities Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest‑focused operation of our Sports and Activities Proposition. The following areas outline the key expectations for this part of the role: Activity Programme Delivery • Support the planning and delivery of a varied sports and activities programme suitable for guests of all ages., • Lead and supervise activity sessions such as sports tournaments, family games, fitness classes, and outdoor activities., • Ensure all sessions are delivered safely, professionally, and in line with resort standards., • Encourage guest participation and create an inclusive and enjoyable environment. Team Supervision • Supervise sports and activities team members during shifts., • Allocate daily tasks and activity sessions., • Provide coaching, guidance, and on-the-job training to team members., • Support recruitment, onboarding, and performance management where required. Guest Experience • Deliver exceptional guest service and engage with guests to enhance their holiday experience., • Actively promote sports and activities sessions across the resort., • Respond to guest queries, feedback, and complaints in a professional manner., • Help create a vibrant and energetic atmosphere during activities and events Health & Safety • Ensure all activities are delivered in accordance with health and safety procedures and risk assessments., • Carry out equipment safety checks and ensure facilities are maintained to a high standard., • Manage incidents and accidents in line with resort procedures., • Ensure safeguarding procedures are followed when working with children and families. Facilities & Equipment • Maintain sports equipment and activity areas to a high standard., • Ensure equipment is stored safely and available for sessions., • Work closely with maintenance teams to report and resolve facility issues., • Audits completed in accommodation & other departments, • Team training compliance across departments, • Health, Safety & Compliance Audits, • Guest NPS & Feedback, • Improved ENPS, • Retail Spend – responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver, • Right People, Right Place, Right Time in all key areas, • Excellent leadership skills with the ability to coach and support team in delivering key objectives., • Strong attention to detail to be able to support with all audit/ observation-based activity., • Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly, • Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives., • Experience in working with multi skilled team to support other areas of the business based on guest demand., • Demonstratable experience of leading teams to success, this includes proficiency in:, • Managing performance., • Coaching team., • Delivering team training., • Setting standards and role modelling this behaviour., • Excellent ability to communicate effectively at all levels., • Able to manage multiple priorities and can adapt quickly to changing requirements. Splash • NPQL or Equivalent Qualification, • Previous experience in a swimming pool environment, • Strong knowledge of pool safety Sports & Activities Experience in working in a sports, leisure or activity environment. Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!

70000 - 90000 per annumChichester, West SussexPermanentResidential Property Senior Associate/Partner | 7+ PQE | ChichesterA long established South East law firm, with deep local roots and a full service offering is looking for a 7+ PQE Residential Property lawyer to join its Chichester office at Senior Associate or Partner level. The firm has been serving Sussex for over 150 years, and its residential property team is a core part of its success.Day to dayYou will run a full residential property caseload: sales, purchases, leasehold, new build, rural property, and auction work, with the backing of a team that handles hundreds of transactions a yearYou will work alongside the Head of Property and other senior partners, attending local events, meeting estate agents and financial advisers, raising your profile in Chichester and across West SussexYou will have genuine input into how the Chichester office grows, shaping processes, mentoring junior lawyers, and contributing to the firm's purpose led, client first approachWhat You Bring7+ years' PQE in residential property, with strong technical knowledge and a natural, client facing mannerA client following or local connections in the Chichester/Sussex area is advantageousAlignment with a values led culture: authenticity, trust, collaboration, and a genuine care for client outcomesThe FirmOver 150 years in Sussex, with offices across the South East and a strong local reputationA full service practice: residential property sits alongside family, private client, disputes, employment, and rural work, giving you cross referral opportunitiesWhy This Makes SenseAt 7+ PQE, you have the technical foundation. The question is whether you stay in a role where you are always the support act, or step into a practice where you are the face of the firm in a growing local market.Chichester is a sophisticated, affluent market. The firm has the heritage, the client base, and the culture. If you want a genuine partnership track with immediate visibility and real local impact, this is the move.Apply now or contact Harrison for a confidential discussion.

Head of Special Projects \n £65,000 – £85,000 + Bonus \n Hybrid – Tangmere, West Sussex \n \n Are you the person people turn to when something difficult simply needs sorting? \n We are looking for an exceptional Head of Special Projects to work closely with our Directors, taking ownership of complex projects, business challenges and new initiatives across our rapidly growing UK and US operations. \n This is not a conventional project management role. \n We aren't looking for someone whose strength is simply managing timelines, producing project plans and coordinating meetings. We want a commercially astute, highly capable problem-solver who can be given an objective or unfamiliar problem, work out what needs to happen and drive it through to completion. \n One project might involve researching a legal or regulatory issue. Another could involve negotiating a commercial agreement, finding a new supplier, implementing a system, resolving an insurance issue, improving a customer process or supporting our US expansion. \n You won't always be given the answer – and sometimes you won't even be given a particularly detailed brief. \n Your job will be to work it out and make it happen. \n \n About Us \n We are the clear market leader in our sector and one of the fastest-growing car buying companies in the world. In the UK, we generate around 150,000 customer enquiries each month and book around 14,000 vehicles through our high-traffic websites and nationwide operations. \n We have also launched across the United States, with multiple states already live and ambitious plans for nationwide expansion. \n We have been established for over 15 years, are highly profitable and have achieved our scale without external funding. We combine the security of an established, successful business with the pace, energy and ambition of an entrepreneurial company. \n Our aim is bold: to build a billion-dollar valuation within the next five years. We also want our growth to make a positive difference and have already donated over £1 million to various charities. \n \n The Role \n Reporting directly to the Directors, you'll take ownership of important projects and problems that require dedicated attention and don't necessarily sit neatly within an existing department. Alongside special projects, you will have ongoing responsibility for improving procurement and supplier value across the business. \n You'll be expected to understand the objective, establish the facts, identify the commercial, operational or legal considerations, find the right solution and take responsibility for delivering it. \n Your projects could include: \n\n • Leading complex or business-critical projects from initial idea or problem through to implementation.\n, • Investigating commercial or operational problems and identifying practical solutions.\n, • Researching unfamiliar areas and quickly developing enough knowledge to make informed recommendations.\n, • Reviewing commercial arrangements, contracts and agreements and identifying potential risks or issues.\n, • Managing relationships with external risk, legal, compliance and other professional advisers, ensuring their advice is proportionate, practical and implemented effectively.\n, • Recognising material commercial, regulatory, insurance and operational risks, obtaining specialist external advice where required and taking ownership of the resulting actions.\n, • Reviewing significant expenditure and supplier arrangements to identify savings, improve commercial terms and ensure the business is receiving appropriate value.\n, • Leading significant supplier selections, tenders, negotiations and contract renewals, and improving how supplier performance is measured and managed.\n, • Supporting projects connected with our continued US expansion.\n, • Resolving unusual or sensitive issues requiring discretion, persistence and sound judgement.\n, • Working across departments to remove obstacles and ensure projects keep moving.\n, • Supporting the Directors with selected projects relating to their wider business and property interests.\n\n \n The scope is intentionally broad. You could find yourself working across commercial, legal, technology, property, insurance, procurement, risk, customer experience, suppliers, new markets or entirely new business initiatives. \n You won't be expected to personally be the expert in everything. \n You will be expected to know how to find the answer, identify the right expertise when required, make a sound recommendation and turn it into action. \n \n What We're Looking For \n We're open-minded about your professional background. You may currently work in special projects, commercial management, business transformation, consulting, project leadership or another role where you've developed a reputation for solving difficult problems and getting things done. \n We're much more interested in how you think and what you can deliver than whether you've followed a conventional career path. \n \n You'll need: \n\n • A strong track record of taking ownership and delivering complex projects or solutions.\n, • Exceptional problem-solving ability and commercial judgement.\n, • The ability to take an ambiguous problem and bring structure and clarity to it.\n, • Strong commercial and financial awareness.\n, • A good practical understanding of contracts, legal considerations and business risk.\n, • The judgement to recognise material business risks, know when specialist external advice is required and ensure that advice is translated into action.\n, • The ability to balance appropriate governance and risk management with commercial reality and pace.\n, • Excellent research skills and the ability to get up to speed quickly in unfamiliar areas.\n, • Strong negotiation skills, supported by evidence of improving supplier terms, reducing costs or delivering better commercial outcomes.\n, • Confidence dealing with senior stakeholders, professional advisers, suppliers and external organisations.\n, • Excellent organisation and the ability to manage several very different priorities simultaneously.\n, • Persistence, discretion and sound judgement.\n, • The confidence to challenge existing thinking and recommend a better approach.\n, • A genuinely hands-on approach.\n\n \n Above all, we want someone whose natural response to a new challenge is: \n “Leave it with me. I'll work it out.” \n \n What This Role Isn't \n This isn't a traditional compliance or risk role. Specialist support will be provided by external advisers where required, but you will be responsible for identifying issues, coordinating that advice and ensuring appropriate actions are implemented. Procurement and supplier improvement will form a meaningful and ongoing part of the role alongside wider special projects. \n It also isn't a conventional project management position where your responsibility ends with coordinating other people's actions and reporting on progress. \n We want someone who takes personal ownership of the outcome. \n You'll need to be comfortable operating in an entrepreneurial environment where decisions are made quickly and where good commercial judgement is just as important as process. \n We believe in appropriate governance and doing things properly, but we don't believe in unnecessary bureaucracy. You'll need the judgement to recognise genuine legal or commercial risks, use external expertise appropriately and distinguish these from issues that can be sensibly and proportionately managed. \n \n Why Join Us? \n Few senior roles offer this degree of variety. \n You'll work directly with our Directors and have exposure to projects across virtually every part of the organisation, as well as our rapidly expanding US business. \n You'll be given significant autonomy and the opportunity to make a visible impact on how problems are solved and new initiatives are delivered. \n For someone who enjoys responsibility, variety and the satisfaction of getting difficult things done, this is an opportunity to become a highly trusted and influential person within our business. \n \n Benefits & Perks \n\n • Competitive salary of £65,000 – £85,000 + performance related annual bonus\n, • Company pension package\n, • Comprehensive wellbeing and employee support programme\n, • Access to discounted gym memberships and an on-demand GP service\n, • Retail and leisure discounts across leading brands\n, • Opportunities for professional development and funded training\n, • Regular team meet-ups and company events\n, • Annual summer and Christmas celebrations\n, • Free Food Fridays and fresh fruit for staff working on site\n, • Free on-site parking\n, • Discounted garage services for vehicle owners\n, • Counselling and financial assistance helplines\n\n Monday to Friday, 8.00am – 5.00pm \n

Love Winning New Business? Passionate About Luxury Interiors? Ready to Own Your Territory?If you thrive on opening doors, building lasting client relationships and converting opportunities into revenue, this is an outstanding opportunity to join an internationally recognised luxury brand entering an exciting phase of growth.Let’s take you back to 1992…A Story Woven in DiscoveryBorn in South Africa with an adventurous spirit and a passion for discovery, our founder Bernie de Le Cuona set out to find the world’s finest natural fibres and artisans.With this vision, Bernie established de Le Cuona - introducing the world to linens unlike anything seen before: wonderfully soft, beautifully textured, and enriched by a colour palette inspired by Africa’s landscapes.From Fabric to Lifestyle. From London to New York.What began as pioneering linen has grown into a global brand defined by refined creativity and authenticity. Today, de Le Cuona is more than fabric: it’s a lifestyle. From showrooms in London and New York to accessories crafted with quiet power, every creation embodies comfort, beauty, and soul.We're now looking for a commercially driven Field Trade Sales Account Manager to represent our incredible brand. The Role at a GlanceField Trade Sales Account ManagerCompetitive Salary + Car Allowance + Bonus + Excellent BenefitsRemote / HybridShowrooms: Chelsea Harbour & Belgravia + extensive travel across South West England & The Home Counties (Surrey, Sussex, Hampshire & Berkshire)Full Time - PermanentReporting to: Head of UK SalesSector: Luxury Interiors | Premium Textiles | Specification SalesYour Background / Skills: Field Sales, New Business Development, Territory Management, Relationship Management, Luxury Products, Interior Design, Luxury Furniture Sales, Textiles, Fabrics, Furnishings.Product / Service: Award-winning. de Le Cuona is a purveyor of unique, elegantly understated, luxury textiles and accessories responsibly crafted from the world’s finest natural fibres - flax, wool, silk, hemp, cashmere, and alpaca – the ultimate in sustainable luxury for interiors. Its bespoke interior tailoring service includes curtains, cushions, throws, bedspreads, and upholstery.Pedigree:Pure, Best Plains collection, Homes & Gardens, 2021Bernie de Le Cuona named as one of the 50 Most Influential People in British Luxury, 2020Showstopper Award, World of Interiors, 2020Fabric of The Year, Elle Decoration Russia, 2019Art of Design, VERANDA, 2010Your Role in the StoryThis is a field-based sales role with genuine autonomy and the opportunity to make a significant commercial impact.Reporting to the Head of UK Sales, you'll own and grow your territory, driving profitable sales through proactive business development and exceptional relationship management.Working predominantly in the field, you'll spend four days each week meeting interior designers, architects and trade customers, uncovering new opportunities, presenting premium collections and developing long-term commercial relationships. One day each week will be dedicated to prospecting, appointment generation and strengthening your pipeline.This is an opportunity for someone who enjoys being in front of customers, thrives on winning new business and wants to represent one of the most respected names in luxury interiors.What success looks like:• Own and grow your territory by identifying, developing and converting new business opportunities across South West England and the Home Counties.• Schedule and attend a minimum of 10 qualified customer appointments each week, maintaining a disciplined approach to prospecting and pipeline generation.• Build trusted relationships with interior designers, architects and trade customers, developing long-term partnerships and growing existing accounts. • Present de Le Cuona's premium collections through engaging client meetings, presentations and product demonstrations.• Identify projects early and convert opportunities into profitable, long-term business.• Build and maintain an accurate CRM pipeline, ensuring excellent forecasting, reporting and opportunity management.• Monitor market trends, customer activity and competitor movements to identify new commercial opportunities.• Produce insightful weekly sales reports and contribute to monthly sales meetings.• Represent de Le Cuona professionally across client meetings, exhibitions, networking events, Design Week, Craft Week and other industry events.• Collaborate with the wider UK Sales team to deliver ambitious growth plans and an exceptional customer experience.About YouYou'll be a commercially driven sales professional who enjoys opening doors, building relationships and consistently exceeding targets.You'll also bring:• Experience selling luxury interiors, textiles, fabrics, furnishings or specification-led products.• Proven success within field sales, business development or territory management.• A track record of consistently achieving or exceeding sales targets.• Experience generating your own appointments and developing a healthy sales pipeline.• Excellent negotiation, objection handling and closing skills.• Strong presentation skills with the confidence to engage customers both one-to-one and in group settings.• A highly organised, self-motivated and disciplined approach to managing your own territory.• Strong commercial awareness with a results-focused mindset.• Experience using CRM systems to manage sales activity and opportunities.• A willingness to spend at least four days each week travelling throughout your territory.• A full UK driving licence and access to your own vehicle.Highly Desirable• Existing relationships within the interior design, architecture or luxury residential sectors.• An understanding of specification-led selling and project-based sales cycles.What's on Offer• Competitive Salary• Car Allowance• Performance Bonus Scheme• Private Healthcare• Health Cash Plan• Company Pension Scheme • Company Contribution Towards Gym Membership• Ongoing Career Development Opportunities• The Opportunity to Represent One of the World's Leading Luxury Textile BrandsWhy Join de Le Cuona?This is more than a sales role.It's an opportunity to represent an internationally recognised luxury brand with an unrivalled reputation for craftsmanship, innovation and timeless design.You'll enjoy the autonomy to build your own territory, develop relationships with some of the UK's leading interior designers and architects, and play a key role in the continued growth of one of the world's most respected luxury textile brands.We look forward to hearing from you.Application NoticeWe take your privacy seriously. As you might expect, you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.Ref: 20250

Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlins Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDPs, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person turning audits and observations into action. Supervisor Plus Splash Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest-focused operation of our Splash pool. The following areas outline the key expectations for this part of the role: Pool Operations Supervise the day-to-day operation of the swimming pool and associated leisure facilities. Ensure the pool area operates in line with health, safety and safeguarding procedures. Conduct regular poolside supervision and ensure lifeguarding coverage at all times. Support the delivery of pool activities, sessions and guest experiences. Team Leadership Supervise and support lifeguards and pool team members during shifts. Provide guidance, coaching and on-the-job training. Allocate daily duties and ensure adequate staffing levels. Support recruitment, onboarding and performance management where required. Health & Safety Ensure compliance with relevant safety legislation and industry standards (e.g., pool safety operating procedures). Carry out routine safety checks of the pool, plant room and surrounding areas. Respond to emergencies and incidents in line with emergency action plans. Maintain accurate records including pool tests, safety checks and incident reports. Guest Experience Deliver a friendly and welcoming environment for guests. Support guests with queries and ensure safe use of facilities. Deal professionally with guest feedback or concerns. Promote a positive, family-friendly atmosphere. Splash Standards Maintain high standards of cleanliness and presentation throughout the pool area. Ensure equipment is safe, maintained and stored correctly. Work closely with maintenance teams regarding any technical or facility issues. Supervisor Plus Sports & Activities Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest-focused operation of our Sports and Activities Proposition. The following areas outline the key expectations for this part of the role: Activity Program Delivery Support the planning and delivery of a varied sports and activities program suitable for guests of all ages. Lead and supervise activity sessions such as sports tournaments, family games, fitness classes, and outdoor activities. Ensure all sessions are delivered safely, professionally, and in line with resort standards. Encourage guest participation and create an inclusive and enjoyable environment. Team Supervision Supervise sports and activities team members during shifts. Allocate daily tasks and activity sessions. Provide coaching, guidance, and on-the-job training to team members. Support recruitment, onboarding, and performance management where required. Guest Experience Deliver exceptional guest service and engage with guests to enhance their holiday experience. Actively promote sports and activities sessions across the resort. Respond to guest queries, feedback, and complaints in a professional manner. Help create a vibrant and energetic atmosphere during activities and events Health & Safety Ensure all activities are delivered in accordance with health and safety procedures and risk assessments. Carry out equipment safety checks and ensure facilities are maintained to a high standard. Manage incidents and accidents in line with resort procedures. Ensure safeguarding procedures are followed when working with children and families. Facilities & Equipment Maintain sports equipment and activity areas to a high standard. Ensure equipment is stored safely and available for sessions. Work closely with maintenance teams to report and resolve facility issues. Other Areas of Work:- Supervisor Plus Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyones responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlins brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest-led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlins brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest-focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family-friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on-shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4. Driving Upselling of Starters & Desserts Coach the team to proactively recommend starters, desserts, and add-ons as part of natural guest conversations. Reinforce product knowledge so the team can confidently guide guests through the menu. Share daily focus items or specials to help the team drive increased sales. Celebrate individual and team successes to build motivation and momentum. 5. Increasing Wet Sales Drive wet sales by ensuring drinks orders are taken quickly when seating guests. Coach the team on opening conversations with drinks suggestions to boost early revenue. Monitor service flow and step in to support during peaks to maintain swift beverage service. 6. Effective Checkbacks Ensure the team carries out timely, meaningful checkbacks to confirm guest satisfaction. Empower team members to solve issues early, ensuring guests feel well taken care of. Use checkbacks as opportunities to reinforce upselling and add-on sales where appropriate (e.g., additional drinks, sides, desserts) 7. Celebrating Success Recognise great performance on shift to build a positive, motivated team culture. Share wins across shifts to highlight what great looks like and encourage consistency. Create an environment where team members feel valued for their contributions. Key Responsibilities Audits completed in accommodation & other departments Team training compliance across departments Health, Safety & Compliance Audits Guest NPS & Feedback Improved ENPS Retail Spend responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver Right People, Right Place, Right Time in all key areas About You Excellent leadership skills with the ability to coach and support team in delivering key objectives. Strong attention to detail to be able to support with all audit/ observation-based activity. Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives. Experience in working with multi skilled team to support other areas of the business based on guest demand. Demonstratable experience of leading teams to success, this includes proficiency in: Managing performance. Coaching team. Delivering team training. Setting standards and role modelling this behaviour. Excellent ability to communicate effectively at all levels. Able to manage multiple priorities and can adapt quickly to changing requirements. Splash NPQL or Equivalent Qualification Previous experience in a swimming pool environment Strong knowledge of pool safety Sports & Activities Experience in working in a sports, leisure or activity environment. About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in! TPBN1_UKTJ

Head of Special Projects • £65,000 – £85,000 + Bonus, • Hybrid – Tangmere, West Sussex Are you the person people turn to when something difficult simply needs sorting? We are looking for an exceptional Head of Special Projects to work closely with our Directors, taking ownership of complex projects, business challenges and new initiatives across our rapidly growing UK and US operations. This is not a conventional project management role. We aren't looking for someone whose strength is simply managing timelines, producing project plans and coordinating meetings. We want a commercially astute, highly capable problem-solver who can be given an objective or unfamiliar problem, work out what needs to happen and drive it through to completion. One project might involve researching a legal or regulatory issue. Another could involve negotiating a commercial agreement, finding a new supplier, implementing a system, resolving an insurance issue, improving a customer process or supporting our US expansion. You won't always be given the answer – and sometimes you won't even be given a particularly detailed brief. Your job will be to work it out and make it happen. About Us We are the clear market leader in our sector and one of the fastest-growing car buying companies in the world. In the UK, we generate around 150,000 customer enquiries each month and book around 14,000 vehicles through our high-traffic websites and nationwide operations. We have also launched across the United States, with multiple states already live and ambitious plans for nationwide expansion. We have been established for over 15 years, are highly profitable and have achieved our scale without external funding. We combine the security of an established, successful business with the pace, energy and ambition of an entrepreneurial company. Our aim is bold: to build a billion-dollar valuation within the next five years. We also want our growth to make a positive difference and have already donated over £1 million to various charities. The Role Reporting directly to the Directors, you'll take ownership of important projects and problems that require dedicated attention and don't necessarily sit neatly within an existing department. Alongside special projects, you will have ongoing responsibility for improving procurement and supplier value across the business. You'll be expected to understand the objective, establish the facts, identify the commercial, operational or legal considerations, find the right solution and take responsibility for delivering it. Your projects could include: ● Leading complex or business-critical projects from initial idea or problem through to implementation. ● Investigating commercial or operational problems and identifying practical solutions. ● Researching unfamiliar areas and quickly developing enough knowledge to make informed recommendations. ● Reviewing commercial arrangements, contracts and agreements and identifying potential risks or issues. ● Managing relationships with external risk, legal, compliance and other professional advisers, ensuring their advice is proportionate, practical and implemented effectively. ● Recognising material commercial, regulatory, insurance and operational risks, obtaining specialist external advice where required and taking ownership of the resulting actions. ● Reviewing significant expenditure and supplier arrangements to identify savings, improve commercial terms and ensure the business is receiving appropriate value. ● Leading significant supplier selections, tenders, negotiations and contract renewals, and improving how supplier performance is measured and managed. ● Supporting projects connected with our continued US expansion. ● Resolving unusual or sensitive issues requiring discretion, persistence and sound judgement. ● Working across departments to remove obstacles and ensure projects keep moving. ● Supporting the Directors with selected projects relating to their wider business and property interests. The scope is intentionally broad. You could find yourself working across commercial, legal, technology, property, insurance, procurement, risk, customer experience, suppliers, new markets or entirely new business initiatives. You won't be expected to personally be the expert in everything. You will be expected to know how to find the answer, identify the right expertise when required, make a sound recommendation and turn it into action. What We're Looking For We're open-minded about your professional background. You may currently work in special projects, commercial management, business transformation, consulting, project leadership or another role where you've developed a reputation for solving difficult problems and getting things done. We're much more interested in how you think and what you can deliver than whether you've followed a conventional career path. You'll need: ● A strong track record of taking ownership and delivering complex projects or solutions. ● Exceptional problem-solving ability and commercial judgement. ● The ability to take an ambiguous problem and bring structure and clarity to it. ● Strong commercial and financial awareness. ● A good practical understanding of contracts, legal considerations and business risk. ● The judgement to recognise material business risks, know when specialist external advice is required and ensure that advice is translated into action. ● The ability to balance appropriate governance and risk management with commercial reality and pace. ● Excellent research skills and the ability to get up to speed quickly in unfamiliar areas. ● Strong negotiation skills, supported by evidence of improving supplier terms, reducing costs or delivering better commercial outcomes. ● Confidence dealing with senior stakeholders, professional advisers, suppliers and external organisations. ● Excellent organisation and the ability to manage several very different priorities simultaneously. ● Persistence, discretion and sound judgement. ● The confidence to challenge existing thinking and recommend a better approach. ● A genuinely hands-on approach. Above all, we want someone whose natural response to a new challenge is: “Leave it with me. I'll work it out.” What This Role Isn't This isn't a traditional compliance or risk role. Specialist support will be provided by external advisers where required, but you will be responsible for identifying issues, coordinating that advice and ensuring appropriate actions are implemented. Procurement and supplier improvement will form a meaningful and ongoing part of the role alongside wider special projects. It also isn't a conventional project management position where your responsibility ends with coordinating other people's actions and reporting on progress. We want someone who takes personal ownership of the outcome. You'll need to be comfortable operating in an entrepreneurial environment where decisions are made quickly and where good commercial judgement is just as important as process. We believe in appropriate governance and doing things properly, but we don't believe in unnecessary bureaucracy. You'll need the judgement to recognise genuine legal or commercial risks, use external expertise appropriately and distinguish these from issues that can be sensibly and proportionately managed. Why Join Us? Few senior roles offer this degree of variety. You'll work directly with our Directors and have exposure to projects across virtually every part of the organisation, as well as our rapidly expanding US business. You'll be given significant autonomy and the opportunity to make a visible impact on how problems are solved and new initiatives are delivered. For someone who enjoys responsibility, variety and the satisfaction of getting difficult things done, this is an opportunity to become a highly trusted and influential person within our business. Benefits & Perks ● Competitive salary of £65,000 – £85,000 + performance related annual bonus ● Company pension package ● Comprehensive wellbeing and employee support programme ● Access to discounted gym memberships and an on-demand GP service ● Retail and leisure discounts across leading brands ● Opportunities for professional development and funded training ● Regular team meet-ups and company events ● Annual summer and Christmas celebrations ● Free Food Fridays and fresh fruit for staff working on site ● Free on-site parking ● Discounted garage services for vehicle owners ● Counselling and financial assistance helplines Monday to Friday, 8.00am – 5.00pm

My client is looking for an experienced and motivated Head Chef to take responsibility for the kitchen of a busy, well-established pub and restaurant in West Sussex. This is a hands-on role for someone who thrives in a fast-paced environment and is confident managing large numbers of covers , particularly during the summer months when the business becomes exceptionally busy. You will take full responsibility for the day-to-day running of the kitchen, leading a team and ensuring consistently high standards of food, service and kitchen organisation. The successful candidate will be comfortable working under pressure, managing busy services and keeping the kitchen running smoothly when volumes are high. Key Responsibilities Lead and motivate the kitchen team, ensuring consistently high standards of food, service and hygiene. Manage busy, high-volume services, particularly during peak summer months, weekends and events. Oversee menus, food preparation, ordering, stock control and food costs. Work closely with management to maintain an efficient, organised and commercially successful kitchen. What We Offer £35,000£45,000 per annum , depending on experience. A key leadership role within an established and successful hospitality business. The opportunity to develop menus, lead a kitchen team and make the role your own. A varied, fast-paced environment with long-term potential for the right person. If you're an experienced Head Chef who thrives on busy services, enjoys leading a team and takes pride in delivering great food consistently, we'd love to hear from you. Apply now to be part of something special or send your CV direct to me at paul @baxendalemason.co. uk TPBN1_UKCT

2nd Chef £16.42 per hour plus company benefits Full Time and sociable hours A Top 20 Care Home Group 2026! Awarded 'One of The UK's Best Companies to Work For' Lakeview Grange is a luxurious 55 bedded residential and dementia care home based in Chichester, West Sussex We are looking for someone who is both energetic and passionate about providing exceptional food. Working from a variety of menus created by the Head Chef, you will ensure that mealtimes are a highlight of our residents' days by ordering, preparing and serving appetizing freshly produced food, from local suppliers where possible, whilst maintaining the highest standards of cleanliness and health and safety. We aim to provide a fine dining experience with varied choices for every mealtime but also providing all catering for private events for our residents. Our team member benefits include: Paid Breaks Uniforms Staff Meals Nest Pension Employee Assistance Programme Care Workers Charity ‘Spice of Life' – Discount Retail Scheme Cycle Scheme Eye Care Refer a Friend Scheme Reward Vouchers Quarterly & Annual Company Recognition Awards Working in a spacious, exceptionally well equipped kitchen, you will need to be hard working, professional and reliable. Our Chef is looking for someone who has at least 2 year's catering experience, ideally Chef de Partie level with NVQ 2/3. You will need to have the passion to work with the catering team showcasing innovative and fine dining standard of food. You will be mentored and trained further by the Head Chef and encouraged to contribute to the kitchen's ideas and menus. TPBN1_UKCT

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Talent Hiring Experts is building an exclusive portfolio of vetted Fractional Leaders to partner with ambitious European scale-ups, SMEs, and growing organisations that need world-class C-suite expertise, but only on a part-time, agile basis. What we offer our Fractional Leaders:. The backing of a t

Today, more than 600 colleagues work across our global network of manufacturing sites, offices and technical centres, collaborating to deliver innovative solutions and outstanding customer support. Since 1951, our colleagues have shared in the responsibility and success of the business, helping shap

This is an excellent opportunity to join a respected organisation at an exciting stage of its digital learning journey, contributing to the delivery of innovative, high-quality learning experiences while leading experienced multidisciplinary teams. Head of Learning Design & Development. Head of Lear

Our breadth of expertise covers some of the most interesting and important emerging disciplines, from ESG and charity law, to blockchain and competition. Manage a varied caseload of real estate finance and commercial property matters, including purchases, sales, grants of leases, and secured lending

Leads by example by taking care of Health and Safety of self and others. Minimum of 4 years' experience in a similar position with a minimum of 1 year as Entremetier, Gardemanger or Poissonier at an International 5-star establishment. Knowledge and experience of Public Health policies and procedures

Lead the turnaround of a low-capacity manufacturing site, driving performance to full operational capability. Develop and deliver a clear turnaround strategy focused on productivity, efficiency and profitability. Strong track record of leading site turnarounds or major transformation programmes.

You are accountable for the delivery performance of a portfolio of projects, and for the standard to which every one of them is run. Safety ahead of programme and commercial pressure, and the same expected of your team without exception. We encourage and welcome applications from all sections of soc

Career Legal is a Recruitment Business & Agency and is advertising this vacancy on behalf of one of its Clients. This opportunity has arisen due to a team member's departure and offers the chance to work within a collaborative and supportive environment, with potential for the position to become per

Working closely with the Head of Supply Chain, you'll be responsible for supporting procurement activity across a specialist supply base while helping improve systems, processes and operational performance. You'll ideally have experience of:. Direct procurement of electronic components, PCBAs, elect

Support the delivery of the organisation's Employee Value Proposition (EVP). Support the development and implementation of HR systems and related process improvements. Strong knowledge of UK employment law and HR best practice.

This role offers a balance of fieldwork, project management, technical reporting and stakeholder engagement, providing excellent opportunities for career progression within a collaborative and supportive environment. Working across a diverse portfolio of infrastructure, utilities and development pro

Experience working with AWS, Microsoft Azure and Google Cloud Platform. Understanding of building data, cloud integration and data lakes. Strong knowledge of the project lifecycle from design and cost planning through procurement, delivery, commissioning and handover.

Strong understanding of design-for-manufacture and practical fabrication processes. Provide technical project management support throughout all stages of. The studio delivers innovative, design-led projects ranging from one-off experiential pieces to full-scale commercial installations.

Strong working knowledge of Microsoft Office. Has a minimum of 2 years of experience in ERP implementation or upgrade projects. Conduct training sessions and create user documentation to ensure smooth adoption of new software features.

You will report directly to the Head of Project Management, ensuring that they are kept fully informed of progress on each project. Experience using Google Drive Suite, Microsoft Office, and time management/budget software (such as Procim). Disclaimer: This job advert is indicative of the type of du

Communicate professionally with students, parents and the wider academic team. Act as a positive role model and maintain high professional and safeguarding standards. Minimum of 5 years' working in a British School, teaching Pearson Edexcel.

This is an excellent opportunity for an experienced legal professional looking for a flexible, part-time position within local government. Merseyside / Hybrid – 1 day in the office and 3 days working from home. Managing a varied caseload of Employment Law matters from initial instruction through t

If you are looking for a modern conveyancing environment that embraces technology, offers genuine flexibility, and provides the opportunity to be part of an exciting growth journey, we'd love to hear from you. Clear opportunities for professional growth and career progression. Commercially minded an

My client is a global centre of excellence, specialising in the design and manufacture of electronic controllers, instrumentation, and drives. My client are a Market Leader who combine over 30 years of experience within the Electronic engineering with the attitude and opportunity of a start-up compa

Work Style: Fully Office-based. Product Content Development: Advise on the creation of essential product materials: training materials, brochures and product specs, video and photography content. Market Analysis: Support the analysis of market trends, competitor activities, and customer insights.

As an experienced Project Manager, you will lead all aspects of project delivery to budget, cost, and quality, and will control the monitoring and reporting of all project KPIs both internally and externally. The project management office is a collaborative team where each Project Manager is respons

As a valued member of the Anchor Yacht Charters team, you’ll be working with both new and returning clients to match them with the right yacht, destination, and level of support. A confident, friendly, and professional manner. The ability to work collaboratively as part of a small, dynamic team.

When an organisation is disrupted, two pieces of work run side by side: the visible work of fixing what broke, and the equally important work of keeping the organisation running while that happens. Bring the difficult decisions forward, so they are resolved calmly and in advance rather than in the m

Employed adviser with a minimum of 12 months advising experience to manage and grow an existing book of clients. Proficiency in MS Office and CRM systems. One of our Strategic Partner firms at Quilter Financial Planning are currently looking for financial advisers who are based in the.

The team delivers a wide range of housing asset management, compliance, stock condition surveying and EPC services to clients across London and the South of England. Following a successful 2026, which saw the business expand into new sectors and introduce additional service lines, the property consu

The Co Producer will receive production credit for their work and participate in the long-term potential of the producer pool, including involvement in future projects, strategic planning discussions, and ongoing portfolio development. Experience in production environments, with understanding of pro

They’re looking for someone who can take ownership of what’s there, continuously improve it and make sure legal and compliance processes actually work for the wider business. Acting as the first point of contact for legal, privacy, IG and compliance queries across the business. Keeping the busin

Proficient with document management software, Excel, and ERP systems. This role plays a key part in supporting external audits, ensuring product traceability throughout the supply chain, and maintaining accurate records for regulatory compliance across all stages of production— from raw material i

This is an outstanding opportunity to join a high-performing organisation and take ownership of a function that sits at the heart of strategic decision-making. Strong understanding of Ofsted requirements and sector accountability measures. Foster a culture of accountability, innovation, and continuo

Hold conversations with Heads of Regulatory Affairs, Chief Risk Officers, Compliance Directors and boards on their terms. Establish the methodology, hiring standards and foundations of a regulatory team capable of supporting multiple clients without founder involvement in every engagement. Experienc

Choice of company vehicle, or use of your own with business mileage paid. Choice of company vehicle, or use of your own with business mileage paid. Mobile phone, laptop and the latest diagnostic software.