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Your new firmWe are partnering with a major accountancy firm with multiple offices across the Northwest region to search for a Tax Advisory Senior Manager/Director. This firm provides a range of advisory and accounting services to a largely owner-managed businesses / entrepreneurial client base. A modern practice, they have 160+ staff spread across multiple office locations, with tax being a key service line as they continue to build and grow. The tax team makes up around 20% of the overall headcount, with them providing advisory services to a well-rounded and varied portfolio. Your new roleDue to growth and market opportunity, they are now looking to bring in an experienced Corporate Tax Senior Manager/Director with experience of M&A work, such as demergers, corporate restructuring, group reorganisations, exit/succession planning and setting up share schemes. You will be working closely with the Partner and Head of Tax to support the team in delivering work to a high standard, leading from both an operational and client perspective. With a strong emphasis on collaboration, you will be working alongside one of the largest and most successful corporate finance teams in the North, based out of Manchester.What you'll need to succeedTo be successful in this role, you will have strong experience providing tax advisory services to SMEs, start-ups, owner-managed businesses and entrepreneurial clients, in areas such as demergers, acquisitions, corporate restructuring, group reorganisations, exit/succession planning and setting up share schemes. You should be technically competent, with strong commercial acumen, with the gravitas to communicate and lead from the front. \n What you'll get in returnIn return for this role, you will receive a competitive salary, benefits package, pension scheme, hybrid working options, flexible working hours and a firm-wide bonus scheme relating to performance. This firm has a proven track record of accelerated promotion to Director/Partner level. \n What you need to do nowIf you're interested in this M&A Tax Senior Manager role, click 'apply now' to forward an up-to-date copy of your CV, or call to discuss it in more detail.If this job isn't quite right for you, but you are looking for a new position, please contact Hays for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Front Office Manager - Manchester. Role: Front Office Manager, Malmaison. As Front Office Manager you and your team are the first and last person our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave.

Front Office Manager - AC Hotel by Marriott Manchester Salford Quays - Manchester. We are looking for a Front Office Manager with a proven track record of driving standards and delivering an exceptional guest experience. The Front Office Manager will be responsible for the front office team.

Front of House Regional Portfolio Operations Manager \n Manchester or Birmingham base \n Renumeration: £45,000 - £50,000 plus an excellent benefits package to include a car allowance \n Home-based with regular travel at least three times a week \n \n We’re looking for an experienced and dynamic Front of House Portfolio Operations Manager to lead and develop a diverse portfolio of Front of House operations across the UK. \n \n This is a fantastic opportunity for a customer-focused leader who thrives in a multi-site environment and is passionate about service excellence, people development and operational performance. \n \n You’ll oversee a varied portfolio spanning commercial buildings, managing teams ranging from individual Front of House professionals to larger, multi-site teams. You’ll adapt your leadership approach to meet the needs of each location, while ensuring consistently high standards across the portfolio. \n \n What you’ll be responsible for \n\n • Leading and developing Front of House managers and teams across multiple locations\n, • Driving operational excellence, service standards and continuous improvement\n, • Building strong relationships with clients, stakeholders and building management teams\n, • Managing portfolio budgets, P&L and financial performance\n, • Monitoring and improving key performance indicators across financial, people and quality measures\n, • Supporting recruitment, onboarding, training, performance management and succession planning\n, • Mobilising new contracts, including supporting TUPE transfers where required\n, • Delivering engaging events and activations that enhance customer experience and support ESG objectives\n, • Ensuring compliance with health & safety, security, operational and company procedures\n, • Identifying opportunities for innovation, technology and best-practice improvements\n, • Representing the Front of House operation professionally at meetings, industry events and client engagements\n\n \n About you \n\n • At least 2 years’ experience managing Front of House operations, ideally across multiple sites and/or teams\n, • A background in luxury hospitality, 5-star environments, corporate services or a similarly high-service setting\n, • Proven experience leading, mentoring and developing teams\n, • Strong commercial and financial awareness, including experience managing budgets or P&L\n, • Excellent stakeholder management and relationship-building skills\n, • Experience handling HR processes, including investigations, performance management and sensitive employee matters\n, • Exceptional organisational skills and attention to detail\n, • A genuine passion for customer service and delivering excellence\n, • The ability to manage multiple priorities, contracts, locations and team dynamics\n, • A professional, adaptable and positive approach\n, • Strong Microsoft Office skills, including Word, Excel, PowerPoint and Teams\n\n

Housing & Enforcement Specialist Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below. Location: Can be located from any Regional Office: - Didsbury, Oldham, Sheffield, or Blackpool At Great Places the Housing & Enforcement Specialist is a key expert role working within the Housing & Enforcement team; providing a comprehensive, cross tenure, housing management, housing law, ASB and tenancy enforcement service across the Customer Services Directorate. You will work within the principles of our Service Delivery Framework to ensure sustainable outcomes for both customers and the business. You will have responsibilities ranging from dealing with legal and technical advice queries from front line housing colleagues, undertaking case reviews, providing complex case support to frontline officers on a range of subjects including ASB, breaches of tenancy, residential leasehold and enforcement matters generally. Managing a caseload of the most complex cases across the business, youll train and upskill frontline teams to deliver a high level of service to customers, whilst preparing and managing legal cases to resolution. You will provide expert advice on housing law matters relating to housing management and ASB, and work to ensure compliance with our policies and processes, ensuring that we provide a high quality, customer focused service which also meets best practice and achieves value for money. What youll be doing Providing expert advice and support for housing law and housing policy matters, preparing and expediting legal cases to court, presenting cases in court, where necessary in conjunction with legal services partners. Supporting, advising and working collaboratively with key partners and frontline teams to resolve (either directly or by supporting colleagues) customer demands around ASB, harassment, other breaches of tenancy or leases such as tenancy fraud, trespass or more complex housing management issues. Undertaking case reviews with relevant colleagues relating to ASB/Tenancy Management demands which have evolved, drifted or become more complex in nature and need a fresh set of eyes to achieve resolution, providing specialist advice and case management support where required. To case manage the most complex cases identified through case reviews beyond the knowledge, expertise and support of neighbourhood teams, and which require specialist case management or enforcement action, including legal work as required, maintaining clear communications with colleagues and customers throughout. Where legal intervention is necessary take forward all housing related legal processes; ensuring all case work is fully compliant with policy, processes and regulation, that customers are clear on actions being taken and their responsibilities, and feel fully supported through the process. Facilitate opportunities for shared learning across frontline teams to strive towards a culture of continuous improvement, improved customer service and value for money, identifying gaps in knowledge and specialist skills for training programmes for front line teams and the HUB. Provide training, coaching and support to frontline teams as necessary to develop skills and competencies that will support them in case management and facilitate legal escalation as required. To promote, develop, maintain and ultimately be responsible for effective working relationships with Great Places colleagues and key external partners, ensuring that respective roles and responsibilities are clearly communicated, understood and implemented. To keep up to date with any legislative, policy, best practice and regulatory changes, assessing the impact on the business and our customers, communicating as required to the Housing & Enforcement Manager. Using this knowledge to contribute to the development and amendment of relevant policies, procedures and IT support systems. What youll need A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing A passion to advocate on behalf of people and communities Ideally you will have some legal training and experience of managing a demanding specialist case load. Excellent working knowledge of housing law in relation to contractual and statutory provisions relevant to Registered Providers. Have a good working knowledge of all aspects of ASB and enforcement legislation and regulation. Ability and commitment to keep abreast of legislative changes and a sound foundation for further learning. Proven relationship builder and influencer with stakeholders. The ability to motivate, inspire and influence a large and diverse workforce by example and persuasion. Experience of training, coaching and skills development and the ability to communicate complex information effectively. Excellent written and oral skills. An ability to recognise, develop and effectively promote new opportunities for Great Places. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment;this role is subject to a basic DBS check What we need from you Great people skills and able to collaborate effectively with a range of stakeholders and colleagues. Effective communicator across a range of audiences. Flair for liaising, negotiating, and influencing. Good commercial awareness and insight. Not afraid to challenge the status quo / takes a balanced approach to risk. Ability to complete tasks in an accurate and timely manner when working under pressure and maintain attention to detail. Self-reliant and resilient. Effective problem solver. Professional and value led with integrity, inclusivity and respect for diversity. Ability to maintain an effective network to support service development and the application of good practice in housing and property law related matters.. Highly organised with an ability to plan, prioritise and manage deadlines Ability to work under pressure. Ability to travel between sites and to meet external commitments, and work flexibly and when needed outside normal working hours. What we give you in return for your hard work and commitment PensionDC Scheme (up to 10% contribution from both colleague and Great Places) WPAHealthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Placehigh street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual LeaveStart at 26 days annual leave, increasing up to 30 days + Bank Holidays Lottery Monthly draw with 1st @ £250, 2nd @ £75 and 3rd @ £50 Savings Club You can put aside money each month for 11 months to help you save for that special something (pays out in Novembers salary) Sharing Greatness Our colleague incentive scheme where colleagues can earn £300 by helping the business achieve business targets. xrnqpay Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.

We are looking for a Front Office Manager with a proven track record of driving standards and delivering an exceptional guest experience. The Front Office Manager will be responsible for the front office team.

Building a sustainable tomorrow BAM UK & Ireland are recruiting a Facilities Concierge to join our FM Segment of the business and to be based out of our offices in Bower House in Oldham. Working 8.00am - 4.00pm Monday to Friday. The working hours may change to suit the needs of the business. The Facilities Concierge acts as the on-site ambassador for the FM contract, providing a visible, professional, and customer-focused presence within the corporate office. The role ensures workplace standards are upheld throughout the day, issues are identified and escalated promptly, and seamless coordination occurs between the in-house team and outsourced FM providers. This role supports safe, clean, and efficient operations while enhancing the overall experience for building users and visitors. Making Possible • Maintain a visible presence across the building, proactively monitoring workplace, cleaning, and presentation standards. • Quality check cleaning delivery against contractual standards and report shortfalls through FM channels. • Review the quality and workmanship of small works and tasks undertaken by contractors, escalating issues appropriately. • Act as an on-site liaison between the outsourced FM contract team and the in-house office team, ensuring smooth communication and coordination. • Identify building issues and log them through the correct FM systems, ensuring appropriate follow-up. • Coordinate immediate workarounds to minimise operational disruption when issues arise. • Provide concierge-style customer service, responding to queries and directing building users appropriately. • Assist with visitor experience, including supporting reception and ensuring smooth guest arrival where required. • Support occasional events, including room readiness checks, logistics, and coordination. • Provide support to the in-house Office Manager and Coordinator when required, including cover for absence. • Assist with deliveries, movement of items, and ad-hoc workplace support tasks. • Undertake any other reasonable duties to support a safe, clean, and efficient building environment. • Maintain awareness of workplace health & safety requirements, escalating risks appropriately without undertaking technical tasks. What’s in it for you? A challenging and continuously changing environment in a forward thinking organisation. In addition to an attractive salary and benefits package, we support further personal growth and development. What do you bring to the role? • Strong customer service background from hospitality, front-of-house, facilities, or workplace experience roles. • Excellent communication skills and ability to build positive relationships with stakeholders at all levels. • Proactive, observant, and able to anticipate issues before they escalate. • Good organisational skills with the ability to manage multiple priorities. • Professional and approachable manner with a focus on delivering high-quality service. • Basic understanding of workplace health & safety and building etiquette (non-technical). • Confidence in monitoring standards and reporting issues constructively. • Ability to remain calm and adaptable within a dynamic environment. • Comfortable acting as the 'eyes and ears' for the FM contract on site. About BAM Building a sustainable tomorrow. That’s our mission and our promise at BAM. It’s how we engineer vital infrastructure and construct high-quality buildings as one of the largest construction companies in Europe. We strive to create an environment where everybody feels welcome and valued. We’re on an exciting journey to employ the best talent to join us regardless of social background, race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics. The application process BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel we need to do something to make it more accessible to you, do not hesitate to speak with one of our team, and we will do our best to support you. "Join us in Making Possible

The Manchester Deansgate Hotel is on the lookout for a dynamic Guest Relations Manager to inspire and lead. Join the excitement and become part of the IHG Hotels and Resorts family! Welcome to the Manchester Deansgate Hotel, where modern luxury travel meets the vibrant spirit of Manchester. Nestled in the iconic Beetham Tower, this hotel features 279 elegantly designed rooms with stunning skyline views. Enjoy upscale amenities, including sky bar Cloud 23, 2 Rosette Podium Restaurant, an indoor pool, and a fitness centre. Perfect for both business and leisure travellers, with 14 meeting rooms and over 1,800 square feet of event space. Experience our commitment to redefining luxury travel, blending sophistication with the rich culture of Manchester. The Manchester Deansgate Hotel will fully transition to the InterContinental brand by 2027, enhancing your stay with our signature luxury and service. As a Guest Relations Manager, your day-to-day will be driven by our Guests needs, however you can expect to cover the following duties and responsibilities (not all encompassing) Creating a warm, personalised welcome for every guest and overseeing their experience from arrival through to departure Building strong relationships with VIPs, IHG One Rewards members, returning guests and those celebrating special occasions, ensuring their preferences are recognised and thoughtfully delivered Working closely with Front Office, Housekeeping, Food & Beverage and other hotel teams to coordinate guest requests and deliver a seamless stay Leading, coaching and motivating the Guest Relations team to consistently deliver warm, attentive and luxury service standards Taking ownership of guest feedback, complex requests and complaints, providing confident service recovery and following up to ensure a positive resolution Monitoring guest feedback and satisfaction trends, sharing insights and introducing improvements that make each stay more memorable Cover duty manager shifts on a rotational basis We are searching for a true service superstar, someone who thrives in providing our Guests with an excellent service throughout their stay. In addition to this, we are looking for someone who has. Flexibility to work a range of shifts, including evenings, weekends and Bank Holidays, in line with hotel demands Experience in Guest Relations, Front Office or a guest-focused supervisory or management role within a hotel of a similar size and standard Excellent communication and relationship-building skills, with a natural ability to deliver personalised service to a wide range of guests A calm, confident approach to resolving guest concerns, with strong attention to detail and the ability to remain composed in a busy environment Experience using hotel systems and guest feedback tools; knowledge of Opera and loyalty programmes would be an advantage At IHG Hotels and Resorts, we believe that no two individuals are alike, and we celebrate that by offering our colleagues a wide range of additional benefits to support their unique needs and aspirations. You can expect to receive. Financial security Competitive salary, guaranteed hours, paid overtime, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay! Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it. Growth and development extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice. IHG has been recognised as a Best Employer 2025 in the UK by Mercer. Colleague perks • worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal. Wellbeing generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders If you are looking to join an iconic and sophisticated Hotel.click apply today to see where this adventure could take you! Y ou must meet the legal requirements to work in the UK. As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. TPBN1_UKCT

Senior Facilities Coordinator Manchester City centre Permanent Fully office based £30,000 - £34,500 Are you a proactive leader with a passion for delivering exceptional office and facilities management services? Our client, a leading law firm, is searching for an office coordinator to join their vibrant team in Manchester city centre! What You'll Do: As the Senior Facilities Coordinator, you will play a vital role in overseeing facilities coordination including document management and managing a team of facilities coordinators. Your responsibilities will include: Building Relationships: Support the Facilities Manager in nurturing strong partnerships with key stakeholders, end users, and service providers. Service Quality: Assist in developing and implementing improvements to contracted services, ensuring they reflect best practices in facilities management. Team Leadership: Lead and motivate a dedicated team of Facilities Coordinators and a Receptionist, ensuring high-quality service delivery and performance. Quality Monitoring: Oversee service provider performance and compliance with quality management systems, ensuring standards are met and exceeded. Key Responsibilities Include: Ensuring the front of house service delivers excellent customer service at all times Assisting with administration including travel bookings Document management Working closely with a range of contractor and suppliers Managing AV equipment and ensuring smooth operations. Overseeing building maintenance, including minor repairs and upkeep. Ensuring cleanliness and hygiene across all common areas. Facilitating business continuity and effective waste management. Supervising health and safety compliance and emergency procedures. Managing office supplies, stationery, and equipment maintenance. What We're Looking For: To thrive in this role, you should possess: Experience: At least 2 years in a similar role, with experience in administration, facilities and team supervision. Skills: Strong customer service skills, excellent organisational abilities, and proficiency in using MS Office (Word, Excel, Outlook). Attitude: A customer-focused, "can-do" mindset, with an approachable and cheerful demeanour. If you're ready to take on this exciting challenge and contribute to a thriving workplace, we want to hear from you! Apply today to become a key player in our client's facilities management team. To Apply: Please send your CV to (url removed) or call (phone number removed). Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website