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  • Driver
    Driver
    hace 16 días
    £13–£14 por hora
    Jornada parcial
    London

    At Hopper Coffee we are looking for an enthusiastic individual who has driving experience to work at a Coffee Truck and who has a desire to learn about coffee. Hopper Coffee is a proudly independent coffee shop company based in the heart of south west London, dedicated to serving high-quality, ethically sourced coffee in a welcoming and community-focused environment. Our passion for exceptional coffee is matched only by our commitment to creating spaces where people feel at home. Founded with the belief that great coffee and great service go hand in hand, we work closely with local roasters and suppliers to ensure every cup we serve is fresh, sustainable, and full of character. Our team is small, tight-knit, and passionate about what we do. At Hopper Coffee, we value individuality, creativity, and a genuine love for hospitality. With several locations across London, Hopper Coffee continues to grow organically, focusing on quality over quantity. Joining our team means becoming part of a business that cares deeply about its people, its customers, and its role in the local community. Ideal Candidate: • MUST HAVE A DRIVING LICENSE, • Have some experience working in the hospitality industry, • Must have a passion for coffee, • Have excellent customer service skills, • Have the ambition to grow and build a successful career within the coffee industry, • Be very enthusiastic, outgoing personality, • Be somebody who loves what they do and have fun whilst performing your day-to-day tasks, • Be able to work independently and under pressure, • Be able to engage with customers and support with on-site marketing activities, • Be flexible with your working hours - (early start) AM shifts and work weekends, • Speak good English, • A Driving License, • Be a UK Resident, with the relevant work permits and evidence of the right to work in the UK.

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  • Cafe Supervisor
    Cafe Supervisor
    hace 1 día
    £13.5–£14 por hora
    Jornada completa
    Croydon

    G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary We are seeking a motivated and experienced individual to join our team as a Supervisor in the Specialty Coffee Industry. You will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities • Oversee all aspects of daily operations, including opening and closing procedures and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork.

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  • Work From Home – Paid Research
    Work From Home – Paid Research
    hace 2 días
    Jornada parcial
    London

    Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ and register on our website so we can keep you updated with suitable opportunities by email – it takes under 60 seconds. ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!

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  • Cleaning Operative
    Cleaning Operative
    hace 6 días
    £15 por hora
    Jornada parcial
    Kingswood Estate, London

    We are looking for a reliable, trustworthy and experienced Cleaner to join us here at Kingswood House. Kingswood House is a busy heritage building and community venue, welcoming a wide range of people and activities. Alongside our regular community use, we host weddings, wakes, private hires, professional bookings, community events and activities for children and young people. As a Cleaner at Kingswood House, you will be responsible for helping to maintain a clean, safe and welcoming environment for staff, visitors, artists, children, young people, private hirers and members of the local community. The role would involve carrying out regular cleaning throughout our large, multi-use building, including rooms, corridors, toilets, kitchens, communal areas and other facilities. You will also be responsible for preparing spaces to a high standard before events and carrying out thorough cleaning and room turnaround afterwards. Typical responsibilities include: ● Cleaning and sanitising toilets, kitchens, communal areas and other facilities. ● Vacuuming, sweeping and mopping floors. ● Dusting and wiping surfaces, furniture, fixtures and fittings. ● Emptying bins and disposing of waste appropriately. ● Replenishing cleaning and hygiene supplies. ● Maintaining a high standard of cleanliness and presentation throughout the building. ● Preparing rooms and facilities before events, private hires and professional bookings. ● Carrying out thorough cleaning and resetting of spaces following events and hires. ● Adjusting cleaning priorities depending on the building's schedule and activities. ● Reporting any damage, hazards, maintenance issues or shortages of supplies. ● Following Health & Safety and COSHH procedures. ● Working independently, managing your workload effectively and using your initiative. ● Communicating effectively with the wider Kingswood House team regarding cleaning requirements and upcoming events. ● Helping to maintain a safe, welcoming and professional environment for everyone using the venue. About you We are particularly looking for someone with previous commercial cleaning experience, ideally within a large or multi use building such as a venue, school, hotel, office, community facility or similar environment. You will have: ● Experience maintaining high standards of cleanliness across multiple rooms and different types of spaces. ● Experience preparing spaces before events and cleaning and resetting them afterwards. ● A good eye for detail and pride in your work. ● The ability to work efficiently and prioritise tasks in a busy environment. ● The ability to work independently and use your initiative. ● A reliable, flexible and professional approach. ● A good understanding of Health & Safety and COSHH procedures. If you have experience in commercial cleaning and enjoy working in a varied environment where no two days are quite the same, we would love to hear from you.

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  • Driver Stock Taker -  Morden & Alperton/Wembley
    Driver Stock Taker - Morden & Alperton/Wembley
    hace 7 días
    £13.35–£13.55 por hora
    Jornada completa
    Morden

    Retail Stock Taker Driver RGIS is the UK’s leading stocktaking company, working with top retailers such as Tesco, Asda, Sainsbury’s, Morrisons and Waitrose. We are looking for energetic and reliable people to join our growing teams. No experience is needed – we provide full training and offer flexible shifts to fit your lifestyle. As a Retail Stock Taker Driver, you will work as part of an experienced and supportive team, counting and scanning products using our RGIS handheld device, usually outside of store opening hours. You might not know RGIS yet, but you’ll definitely recognize the stores you’ll be working with! In addition to participating in the stocktaking event, you will also be responsible for transporting our teams to and from customers sites, using either your own vehicle of one of the company’s fleet. Every shift brings something new – that variety is one of the things our teams love most about working with us. Ready to start your flexible and rewarding career with RGIS? Apply today and join our team! We are looking for people who are: • Punctual, reliable and great team players, • Comfortable working unsociable hours, including early mornings, late nights and Sundays, • Thorough and precise in their work, • Physically able to stand for long periods and use ladders/step stools safely, • Full UK Driving licence with a safe and responsible driving style What we offer • The opportunity to earn up to £15.55 per hour, • Starting hourly rate up to £13.55, • Up to £2 per hour additional performance-based bonus, • Additional payments for travel events, • Mileage compensation payments when using own vehicle for work, • Up to 28 days’ paid holiday per year, • Guaranteed-hours contract (16–32 hours) available after the probation period, depending on performance and availability, • Flexible work schedules received three weeks in advance via our dedicated app, • Fantastic career progression opportunities We welcome applicants from all backgrounds - RGIS is proud to be an Equal Opportunities Employer

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  • Restaurant Manager
    Restaurant Manager
    hace 9 días
    £35000–£40000 anual
    Jornada completa
    Clapham, Lambeth

    Restaurant Manager – La Rueda Italian Social House 📍 Clapham, London 💰 £35,000–£40,000 per year ⏰ Flexible hours – including late nights & weekends La Rueda is looking for an experienced, energetic and hands-on Restaurant Manager to join our team in Clapham. We are an Italian Social House combining great food, cocktails, music, events and a vibrant late-night atmosphere. We’re looking for someone who understands both restaurant operations and the social/nightlife side of hospitality. The role You will take responsibility for the smooth running of the venue, leading the team and making sure every guest receives an exceptional experience. Key responsibilities: • Lead and motivate the FOH team, • Manage daily restaurant operations and service, • Maintain high standards of service, cleanliness and presentation, • Drive sales, guest experience and repeat business, • Manage rotas, staffing and team performance, • Support events, DJs and late-night operations, • Work closely with the kitchen and management team, • Handle guest feedback and operational issues confidently, • Monitor stock, wastage, cash handling and costs, • Ensure licensing, health & safety and company procedures are followed What we're looking for • Previous experience as a Restaurant Manager / Assistant General Manager / Senior Supervisor, • Strong leadership and communication skills, • Excellent knowledge of restaurant service, • Confident managing busy services and late-night operations, • Commercially minded with a focus on sales and guest spend, • Calm under pressure and able to make decisions independently, • Flexible availability, particularly evenings, weekends and late nights, • Someone energetic, positive and genuinely passionate about hospitality What we offer 💰 £35k–£40k salary, depending on experience ⏰ Flexible working hours 🎶 A lively Italian social-house environment 🚀 Opportunity to grow with the business 🤝 A hands-on role with real responsibility 🍸 Work across restaurant, cocktails, events and late-night hospitality If you are a strong hospitality operator who loves restaurants, people, music and creating an atmosphere, we'd love to hear from you. Apply now with your CV and a short introduction about yourself.

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  • Cafe Manager
    Cafe Manager
    hace 14 días
    £14–£17 por hora
    Jornada completa
    Clapham, Lambeth

    We need an upbeat and organised supervisor for our cafe in old town. Title: Café manager or assistant manager Reports to: Manager on Duty / General Manager Job Overview: As a café/bar Supervisor, or assitant managee you will play a key role in ensuring daily operations run smoothly, maintaining high standards of service and cleanliness, and leading the team to deliver outstanding guest experiences. You’ll support the manager on duty with a range of day-to-day operational tasks, while actively driving sales and motivating the team to meet performance targets. Key Responsibilities: Lead by example to ensure all service and hospitality standards are consistently met and exceeded. Support and motivate team members during shifts to deliver the best possible service to all guests. Uphold and enforce all cleaning, hygiene, and safety standards throughout the venue, ensuring a clean, welcoming environment at all times. Address guest feedback professionally and promptly to ensure customer satisfaction. Assist in training and onboarding new team members, promoting a positive and productive work environment. Take ownership of shift leadership duties, including staff allocation and floor management when required. Actively contribute to achieving and exceeding sales targets through upselling, team engagement, and service excellence. Ensure stock levels and product presentation meet brand standards. Support the manager on duty with reasonable day-to-day operational tasks as requested, including opening/closing duties, stock control, cash handling, and reporting. Promote and maintain a culture of teamwork, respect, and professional development. Skills & Experience Required: Previous experience in a café, bar, or hospitality environment, ideally in a supervisory or leadership role. Strong customer service focus with a passion for hospitality. Ability to lead, inspire, and motivate a team in a fast-paced environment. Excellent communication and problem-solving skills. A proactive approach to maintaining cleanliness and safety standards. Basic understanding of stock management and sales techniques. Flexible approach to working hours, including evenings and weekends. What We Offer: Competitive pay and tips. Opportunities for progression and development. Ongoing training and support. A vibrant, inclusive working environment.

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  • Sous Chef
    Sous Chef
    hace 16 días
    £33000–£35000 anual
    Jornada completa
    London

    We are a catering events business that incorporates several different brands within it. The Fendale Group comprises Caiger & Co, Spoilt for Choice, The Pie Man, Sophie Wright Catering and Archies. We deliver a diverse range of events, from private weddings and bespoke dinner parties for high-end corporate clients to workplace catering and more cost-conscious options. We create food and hospitality experiences that bring people together. Built on founder energy and purposeful brands, we craft exceptional food with heart and intention. As we move towards our B-Corp certification, we are committed to creating impact beyond the plate - championing sustainability, looking after our people, and cultivating meaningful connections with our clients and communities. About You We are looking for an adaptable, skilled, and passionate Sous Chef to join our production kitchen team on a Temp-to-Perm basis. This model gives you the opportunity to hit the ground running, learn our group systems, and ensure mutual fit before transitioning into a permanent leadership role within our growing hospitality group. As our Temp-to-Perm Sous Chef, you will work alongside our Head Chef to drive prep, production, and service execution across our event portfolios and corporate catering channels. You’ll be hands-on in the kitchen, leading CDP and commis staff, upholding strict hygiene standards, and ensuring every dish meets our quality and sustainability benchmarks. If this sounds like you, we would love to hear from you. Please get in touch!! Key Responsibilities Reports to: Head Chef Kitchen Leadership & Service • Hands-on Cooking & Prep: Oversee day-to-day prep lists, hot/cold line execution, and event packing for off-site catering operations., • Second-in-Command Support: Step up in the Head Chef’s absence to manage kitchen output, direct line staff, and keep shifts running smoothly., • Team Supervision: Guide and mentor Commis Chefs and CDPs, ensuring consistent plating, portion control, and speed without sacrificing quality. Operations & Standards • Food Safety & Compliance: Maintain top-tier hygiene (HACCP, COSHH, food safety regulations, allergen management) and lead deep-cleaning routines., • Waste & Sustainability Management: Support our group commitment to zero-waste production, seasonal ingredient rotation, and sustainable kitchen practices., • Inventory & Ordering: Assist in stock control, supplier receiving, shelf-life rotation, and minimizing yield loss. Temp-to-Perm Process 1. Initial Temp Period (1–3 Months): Paid hourly/weekly. You will embed with the team, demonstrate your technical skill, and evaluate the culture and workflow., 2. Evaluation & Review: Mid-point check-ins to align expectations, share feedback, and set goals., 3. Permanent Transition: Upon successful completion of the temporary phase, you will transition to a permanent salaried contract with expanded benefits and long-term group progression opportunities. What We’re Looking For Qualifications & Requirements • Experience: 2+ years of experience as a Senior Chef de Partie or Sous Chef within high-volume events catering, boutique hospitality, or fast-paced fresh food operations., • Culinary Skill: Strong fundamental cooking techniques, understanding of British seasonal ingredients, and modern catering assembly., • Safety Certification: Food Hygiene Level 2 or 3 certified (Level 3 preferred)., • Work Ethic: Calm under pressure, solution-oriented, and highly organized in a production-style kitchen environment., • Flexibility: Comfortable working a flexible schedule, including weekends and early mornings depending on event bookings. Desirable Skills • Drivers license (a plus for event setup support)., • Experience with off-site event catering assembly and logistics. Join a Force for Good At The Fendale Group, we are more than just a workplace; we are a community committed to the B Corp movement—balancing profit with purpose. We believe that a diverse team is a stronger team, and we are dedicated to building an inclusive environment where every voice is heard, valued, and empowered. Our Equity Pledge: • Inclusive Hiring: We look for "culture adds," not just "culture fits." Your unique background and perspective are your greatest strengths., • Accountability: We hold ourselves to rigorous social and environmental standards, ensuring our growth benefits our people and the planet., • Radical Transparency: From pay equity to professional development, we believe in being open, honest, and fair. Come as you are. We welcome applications from all identities and backgrounds and are happy to provide accommodations to ensure an equitable interview experience. Benefits • Up to £35,000 per annum, approx 45 hours per week, • Comprehensive training and support from an experienced team, • Opportunities to develop skills and progress within the company, • Coaching and mental-health support, • Daily fresh lunches prepared by our chefs

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  • Personal Care Assistant
    Personal Care Assistant
    hace 16 días
    £3444 mensual
    Jornada completa
    Surbiton

    Live-in Personal Care Assistant for a Business and Management Graduate Are you a recent graduate and not sure what to do next? Or are you a carer or someone with a passion for making a positive impact in others’ lives? We are currently recruiting on behalf of our client, a recent Business and Management graduate from the University of Kent in Canterbury. They are seeking a like-minded individual to join their care team and assist with daily living tasks while they decide on their next steps. Location: Surbiton, London (home-based) Shift Pattern: Live-In - 7 days on / 7 days off - alternating day and waking night shifts (with split shifts and additional overtime hours as required) Start Date: ASAP Pay & Benefits • Pay: £246.00 per day (equivalent to £1,722.00 per week worked, plus any agreed overtime), • Holidays: 5.6 weeks (pro rata) Bespoke training on the client’s particular requirements will be provided. About Our Client Our client is a Business and Management graduate from Kent University. They live with Limb Girdle Muscular Dystrophy and use an electric powered wheelchair for mobility. Our client has specific needs and will happily provide instructions for daily tasks. They also maintain a restricted diet due to allergies. Some of their interests include football, Star Wars, and stand-up comedy. As written by our client… "Before university, I spent 5 years at a special residential school with a small peer group, so I was really looking forward to being as independent as possible and meeting new people. I am really proud to have lived independently since September 2023, but my first year was socially quite challenging due to fatigue and anxiety." "I’m a huge fan of the Star Wars franchise and also like Marvel and DC. I’m also a lover of sports - mainly football but also basketball, rugby, tennis, etc." "I am looking for someone who can be flexible. One of the things I value most from having my care team is the ability to be spontaneous. I may decide with relatively short notice to spend time at home in Surbiton, or elsewhere, and I would need you to travel with me." "You will be given plenty of training and I will always let you know if I want something done differently. It will take time for you to become familiar with everything, so don’t worry about making mistakes." About the Job This is a fantastic opportunity to truly make a positive difference in someone else’s life, assisting our client in achieving their goals and aspirations. This role offers significant meaning and job satisfaction. We are seeking positive, like-minded Personal Assistants to provide day-to-day living assistance and general support, helping our client participate fully in post-university life. The ideal candidate is not afraid to take initiative and support them in traveling and navigating various environments. Care experience is not required as full training specific to our client's needs will be provided. A full, clean UK Driving Licence (candidates must be over 21 for insurance purposes, with no points, accidents, or claims in the past 5 years) is required, as you will be driving the client's adapted vehicle. Key Responsibilities & Requirements: • Assist the client with all aspects of daily living, including personal care., • Provide assistance with therapy (e.g., stretches or hydrotherapy; full training will be given)., • Possess a Full Clean Driving Licence (essential)., • Be physically fit, calm, patient, friendly, and caring., • Demonstrate good organisational skills and the ability to work on your own initiative., • Be comfortable with cooking, cleaning, and shopping for the client., • Be personable with a proactive and can-do attitude., • Exhibit a mature and responsible attitude., • Have good communication skills., • Be fluent in English., • Maintain cleanliness and tidiness in appearance and habits, and ensure a high degree of cleanliness in your provided accommodation., • Be flexible and available to provide cover (e.g., for holiday or sick leave taken by other members of the care team). To Apply: If you would like to apply for this position, please describe your interests in your covering letter. AskJules acts as agents for young disabled adults who choose to employ Personal Assistants to provide their care and support. AskJules is committed to safeguarding and promoting the welfare of vulnerable adults. All applicants must be willing to undergo appropriate screening, including checks with past employers and an Enhanced Disclosure via the Disclosure and Barring Service.

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  • Professional Airbnb Cleaner
    Professional Airbnb Cleaner
    hace 16 días
    £13–£15 por hora
    Jornada parcial
    New Malden

    Divine Touch Sparkles is expanding and seeking skilled, self-employed subcontractors to join our cleaning team. You will perform high-quality cleaning services for residential and light commercial spaces. We offer clear briefs, simple checklists, and prompt support, allowing you to focus on delivering excellent results while we manage scheduling and client communication. Key Responsibilities: • Perform end-of-tenancy cleans, deep cleans, regular home cleaning, Airbnb and short-let changeovers, office, light commercial, and post-construction cleans., • Adhere to written scopes and timing for each booking., • Capture and maintain concise photo records before and after, as required., • Communicate arrival and completion times efficiently., • Uphold a professional demeanor in client spaces, representing the brand with care. Requirements and Skills: • Must have self-employed status with the legal right to work in the United Kingdom., • Prior experience in domestic or tenancy cleaning is preferred., • Possess a current DBS certificate or be willing to obtain one., • Demonstrate attention to detail, reliability, and good communication skills., • Own a smartphone for managing schedules and taking photos., • Having your own transport and a basic cleaning kit is advantageous., • A UTR number and public liability insurance are helpful; guidance is available for setup if needed., • Driving License is essential. What you bring to Divine Touch Sparkles: • Your expertise helps us deliver consistent, high-quality results to clients throughout the region., • You enhance our capacity, improve response times, and maintain the high standards that strengthen our brand., • Great cleaners lead to happy clients and repeat business, creating a win-win for everyone. This is a part-time, field-based role offering flexible hours and competitive hourly and per-job pay. The application deadline is 6/08/2026

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  • Cleaner
    Cleaner
    hace 22 días
    £13–£20 por hora
    Jornada parcial
    Norwood, London

    🧽 Cleaner – Join Our Fast-Growing Team! Location: London & Surrounding Areas Job Type: Zero-Hour contract Pay: £13.00 - £20.00 per hour 🏠 About the Role: We’re looking for reliable, hard-working cleaners to join our growing team. You’ll be cleaning residential & commercial properties which includes end-of-tenancy and deep cleaning cleans working independently. We offer regular work, ongoing support, and real progression opportunities for those who show initiative and leadership. 🌟 What We’re Looking For: • 1+ year of cleaning experience (2 years preferred), • A strong work ethic and eye for detail, • Friendly, professional attitude, • Must have the right to work in the UK, • Conversational English preferred, • Driving licence and car is a bonus but not essential 🚀 What We Offer: • Trial shifts with potential next day starts, • Performance bonuses, • Regular, guaranteed cleaning jobs, • Casual dress and positive team culture, • Ongoing training and progression to Trainee Team Leader roles, • Initial bulk of cleaning products provided 📅 Schedule: • Monday to Friday (with weekend work available), • Daytime hours with some flexibility 💬 Sound Like You? If you're reliable, experienced, and ready to be part of a supportive team — we’d love to hear from you. Apply today and start your journey with a cleaning company that’s growing fast and puts its staff first.

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  • Count Manager / Supervisor - Morden & Alperton
    Count Manager / Supervisor - Morden & Alperton
    hace 1 mes
    £13–£14.35 por hora
    Jornada completa
    Morden

    Due to continued strong business growth, RGIS is excited to be recruiting additional Count Managers in the Merton and Brent areas. We are looking for ambitious and motivated candidates with excellent people management skills who will be responsible for leading teams of up to 45 people to deliver stocktakes for our retail customers. As a Count Manager for RGIS, you will share our passion for delivering outstanding service to our customers and ensuring the accuracy and integrity of the data we deliver to them. Our dedicated Count Manager training program will give you all the knowledge you need to operate the RGIS systems and will empower you to manage our teams of fantastic people to achieve these goals. Due to the nature of retail stocktaking, this role primarily operates Sunday to Thursday and involves early morning, late evening and night shifts. Flexibility is essential and schedules are released three weeks in advance, providing you with visibility and planning. Talent always shines through at RGIS and we have an incredible record of internal development and staff promotion. If you think you have what it takes to be the next success story for us then please apply. Requirements: · Previous experience in a supervisory or management role · A flexible approach to working including the ability to work shifts at a variety of times and locations · Full UK driving licence and access to own vehicle · Good general IT skills · Excellent communication skills · Excellent interpersonal skills with the ability to deal with internal and external stakeholders including senior managers Benefits · £13.35 Starting Rate during initial training, with further pay increase on completion of training program · Paid Annual Leave of up to 28 days per year · Paid driving time and generous mileage payments for using own vehicle · Performance based bonus scheme · Pension Scheme · Guaranteed weekly hours contracts available RGIS is an Equal Opportunities Employer

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  • General Manager
    General Manager
    hace 2 meses
    £40000–£45000 anual
    Jornada completa
    Croydon

    About the Role Whelans Pubs is looking for an experienced, driven and passionate General Manager to lead one of our busy pubs. This is an opportunity for a hands-on leader who thrives in a fast-paced hospitality environment, has a passion for delivering exceptional guest experiences, and is committed to building high-performing teams. As General Manager, you will take full ownership of your business, driving sales, profitability, operational standards and team development while creating a welcoming atmosphere for every guest. Key Responsibilities Leadership Lead, inspire and develop your management and bar teams. Recruit, train and retain exceptional team members. Create a positive, motivated and accountable working culture. Conduct regular team meetings, coaching sessions and performance reviews. Manage staffing levels and rotas in line with business needs. Commercial Performance Take full responsibility for achieving weekly and monthly sales targets. Drive wet sales, food sales and profitability. Maximise opportunities through events, entertainment and seasonal promotions. Monitor labour costs, GP margins and controllable costs. Analyse business performance and implement action plans to improve results. Customer Experience Deliver exceptional customer service standards every day. Resolve customer complaints professionally. Build relationships with regular guests and the local community. Maintain consistently high review scores across online platforms. Operations Ensure the venue is presented to the highest standards at all times. Maintain excellent cleanliness throughout front and back of house. Ensure compliance with company operating procedures. Complete daily, weekly and monthly compliance checks. Financial Control Manage cash handling procedures. Complete accurate banking and financial reporting. Control stock through regular stock takes and ordering. Investigate and minimise stock losses and wastage. Maintain strong cost controls across the business. Compliance Ensure full compliance with: Licensing legislation Health & Safety Food Safety Fire Safety Employment legislation Challenge 25 procedures Company policies Marketing & Business Development Drive local marketing initiatives. Promote live sport, entertainment and food offers. Ensure social media is regularly updated with high-quality content. Build relationships with local businesses, charities and community groups. Identify opportunities to increase footfall and revenue. What We’re Looking For Essential Minimum 3 years’ experience as a General Manager or experienced Deputy Manager in a high-volume pub or bar. Strong leadership and people management skills. Commercially focused with proven sales growth. Excellent financial understanding including labour and GP control. Personal Licence holder (or willing to obtain one). Strong understanding of licensing and compliance. Exceptional communication skills. Excellent organisational ability. Flexible to work evenings, weekends and bank holidays. Desirable Experience managing food operations. Experience delivering live entertainment and sporting events. Cellar management knowledge. First Aid qualification. Level 2 Food Safety. Personal Licence. Key Performance Indicators (KPIs) Sales growth Profitability Labour percentage Gross Profit performance Stock variance Wage control Customer satisfaction Mystery visit results Audit compliance Team retention Employee engagement Online review scores Health & Safety compliance Licensing compliance What We Offer Competitive salary Performance-related bonus scheme Career progression opportunities Ongoing training and development Company pension Employee discounts Company events Supportive Operations Team Recognition and reward programmes Our Values At Whelans Pubs, we believe in: People – Investing in our teams and creating opportunities for success. Standards – Delivering excellence in everything we do. Fun – Creating memorable experiences for our guests and our teams. The Ideal Candidate You’ll be an energetic, visible leader who leads from the front, sets high standards and inspires your team every day. You’ll be commercially aware, passionate about hospitality, confident in making decisions, and motivated by creating thriving pubs that guests love to visit. If you’re ready to take ownership of a successful pub and build an exceptional business with Whelans Pubs, we’d love to hear from you.

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