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\n Our parent company are looking for a Mareketing specilaist to run the Construction & Consultancy portfolio bringing together specialist businesses delivering architecture, construction, building services and design consultancy across the commercial, industrial, public and energy sectors. \n The portfolio includes SB Services, Capstone Construction, Bracewell and Gould Singleton Architects. Each business operates under its own established brand and leadership team, while benefiting from the support of Global's Corporate Services function. \n Together, these businesses provide a broad range of specialist services, from architectural design and project management through to construction, refurbishment, mechanical and electrical services, maintenance and building compliance. Working across both public and private sector projects, they are recognised for delivering high-quality solutions and building long-term relationships with clients across the UK. \n \n About the Position \n Global is seeking an experienced and creative Marketing Specialist (Construction & Consultancy) to join the Corporate Services Comms & Marketing Team in Inverness. \n The successful candidate will be responsible for planning and delivering marketing activity across Global's Construction & Consultancy portfolio, helping to strengthen each brand's market presence, and showcase the expertise, projects and people that make each business unique. \n This varied role will involve content creation, social media management, website management, digital marketing, event support, reporting and campaign delivery, working closely with each business to ensure marketing activity supports commercial objectives and brand growth. \n \n The Marketing Specialist (Construction & Consultancy) will support the portfolio's objectives by: \n \n • Raising the profile of each business through consistent, engaging and high-quality marketing across digital and traditional channels.\n, • Supporting business development activity through sector-focused marketing campaigns, case studies, project announcements and thought leadership content.\n, • Promoting the specialist capabilities, technical expertise and successful project delivery of each business to existing and prospective clients.\n, • Strengthening employer brand activity by showcasing company culture, people and career opportunities across the portfolio.\n \n \n Key Responsibilities \n \n • Create and manage high-quality marketing content for social media (with a focus on LinkedIn), websites, email campaigns, press releases, presentations, case studies and client-facing materials.\n, • Manage social media channels across the portfolio, maintaining each brand's individual identity while increasing engagement and audience growth.\n, • Plan, coordinate and deliver marketing campaigns supporting new service launches, project milestones, business announcements and commercial activity.\n, • Maintain and update company websites (Craft CMS), ensuring content remains accurate, engaging, brand compliant and optimised for search engines.\n, • Support the planning and promotion of exhibitions, networking events, conferences, industry awards and client events.\n, • Produce photography, video (including drone footage) and project-focused content that showcases completed work, technical expertise and company culture.\n, • Monitor website performance, social media analytics and campaign effectiveness, producing regular reports and identifying opportunities for improvement.\n, • Work closely with business leaders, project teams and the wider Comms & Marketing team to identify marketing opportunities and develop engaging content.\n, • Coordinate with external suppliers and agencies for photography, videography, design, merchandise, PPE, and print and digital marketing activity where required.\n, • Ensure all marketing materials remain consistent with brand guidelines across each business.\n, • Support the Comms & Marketing Manager with wider Group marketing and communications activities, providing assistance across a range of projects, campaigns and administrative tasks, including updating and maintaining the Group intranet, coordinating branded merchandise, corporate clothing, PPE and marketing collateral.\n \n \n Criteria \n \n • Bachelor’s degree in Marketing, Communications, Digital Media or related field.\n, • Previous experience in a marketing role, ideally within construction, architecture, engineering, professional services or another B2B environment.\n, • Strong content creation skills (Canva or Adobe), with the ability to produce engaging written and visual content across multiple platforms.\n, • Proficiency in digital marketing tools and platforms, including content management / scheduling systems (Sendible), and analytics tools (Google Analytics).\n, • Strong communication and organisational skills with the ability to manage multiple projects and deadlines.\n, • Analytical mindset with excellent attention to detail and the ability to interpret marketing performance data.\n, • Photography, videography (including drone operation) or graphic design experience would be advantageous but is not essential.\n, • Comfortable using AI-powered tools to support content creation, research, planning and productivity, with the ability to adapt to emerging technologies while applying sound judgement and maintaining high standards of accuracy and quality.\n \n \n What We Offer \n \n • Competitive salary and benefits package.\n, • Opportunities for professional growth and development.\n, • A collaborative and supportive work environment.\n, • Exposure to a diverse portfolio of recruitment brands and sectors\n \n \n To find out more please contact Lyndsey at Global Highland \n

Monitor operational performance through data analysis and reporting. Global Highland are seeking a proactive, organised, and hands-on Operations Manager for our client a short-term rental business based in Inverness.

\n Category Manager \n Scotland (office attendance once a month if needed) \n 58,000 \n Permanent \n Morgan Hunt are delighted to be supporting s public sector client as they are looking to welcome a Category Manager to the team on a full time and permanent basis. \n This role reports to the Head of Procurement and you will support 3 Procurement Specialists. \n Main Responsibilities \n \n • Lead and manage complex procurement projects across your allocated portfolio from planning through to completion.\n, • Develop category strategies that deliver value, reduce costs and manage risk while improving supplier performance.\n, • Manage and support a small procurement team by allocating work and providing professional advice and guidance.\n, • Lead the full procurement process including strategy, tendering, evaluation, negotiation and contract award.\n, • Build strong relationships with colleagues and suppliers while providing clear and practical procurement advice.\n, • Identify opportunities to improve procurement through better processes, strategic sourcing and collaborative approaches.\n, • Promote sustainable procurement by considering social value, community benefits, fair work and environmental impact.\n, • Support contract management and negotiation while working closely with legal and contract specialists.\n, • Promote good governance and compliance through audits, risk management, policy development, training and process improvement.\n, • Provide senior support across the procurement function, including deputising for the Head of Procurement when required.\n \n \n Experience \n \n • Proven procurement experience with a strong understanding of public sector regulations, compliance and best practice.\n, • Experience developing effective category strategies that support business needs, market conditions and organisational goals.\n, • Strong commercial and analytical skills, with the ability to manage risk, resolve complex issues and contribute to strategic decisions.\n, • Ability to lead and develop others through effective coaching, mentoring, knowledge sharing and resource planning.\n, • Confident using Microsoft Office and digital procurement systems, with the ability to analyse data and support informed decision-making.\n, • Relevant professional qualifications or equivalent experience are desirable, along with knowledge of contract law, project management and multi-site working.\n \n \n Please apply if interested or contact Emma Ritchie on 07488885327 or at \n Morgan Hunt is a multi-award-winning recruitment business for interim, contract and permanent recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role. \n Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role. \n

Our parent company are looking for a Mareketing specilaist to run the Construction & Consultancy portfolio bringing together specialist businesses delivering architecture, construction, building services and design consultancy across the commercial, industrial, public and energy sectors. The portfolio includes SB Services, Capstone Construction, Bracewell and Gould Singleton Architects. Each business operates under its own established brand and leadership team, while benefiting from the support of Global's Corporate Services function. Together, these businesses provide a broad range of specialist services, from architectural design and project management through to construction, refurbishment, mechanical and electrical services, maintenance and building compliance. Working across both public and private sector projects, they are recognised for delivering high-quality solutions and building long-term relationships with clients across the UK. About the Position Global is seeking an experienced and creative Marketing Specialist (Construction & Consultancy) to join the Corporate Services Comms & Marketing Team in Inverness. The successful candidate will be responsible for planning and delivering marketing activity across Global's Construction & Consultancy portfolio, helping to strengthen each brand's market presence, and showcase the expertise, projects and people that make each business unique. This varied role will involve content creation, social media management, website management, digital marketing, event support, reporting and campaign delivery, working closely with each business to ensure marketing activity supports commercial objectives and brand growth. The Marketing Specialist (Construction & Consultancy) will support the portfolio's objectives by: • Raising the profile of each business through consistent, engaging and high-quality marketing across digital and traditional channels., • Supporting business development activity through sector-focused marketing campaigns, case studies, project announcements and thought leadership content., • Promoting the specialist capabilities, technical expertise and successful project delivery of each business to existing and prospective clients., • Strengthening employer brand activity by showcasing company culture, people and career opportunities across the portfolio. Key Responsibilities • Create and manage high-quality marketing content for social media (with a focus on LinkedIn), websites, email campaigns, press releases, presentations, case studies and client-facing materials., • Manage social media channels across the portfolio, maintaining each brand's individual identity while increasing engagement and audience growth., • Plan, coordinate and deliver marketing campaigns supporting new service launches, project milestones, business announcements and commercial activity., • Maintain and update company websites (Craft CMS), ensuring content remains accurate, engaging, brand compliant and optimised for search engines., • Support the planning and promotion of exhibitions, networking events, conferences, industry awards and client events., • Produce photography, video (including drone footage) and project-focused content that showcases completed work, technical expertise and company culture., • Monitor website performance, social media analytics and campaign effectiveness, producing regular reports and identifying opportunities for improvement., • Work closely with business leaders, project teams and the wider Comms & Marketing team to identify marketing opportunities and develop engaging content., • Coordinate with external suppliers and agencies for photography, videography, design, merchandise, PPE, and print and digital marketing activity where required., • Ensure all marketing materials remain consistent with brand guidelines across each business., • Support the Comms & Marketing Manager with wider Group marketing and communications activities, providing assistance across a range of projects, campaigns and administrative tasks, including updating and maintaining the Group intranet, coordinating branded merchandise, corporate clothing, PPE and marketing collateral. Criteria • Bachelor’s degree in Marketing, Communications, Digital Media or related field., • Previous experience in a marketing role, ideally within construction, architecture, engineering, professional services or another B2B environment., • Strong content creation skills (Canva or Adobe), with the ability to produce engaging written and visual content across multiple platforms., • Proficiency in digital marketing tools and platforms, including content management / scheduling systems (Sendible), and analytics tools (Google Analytics)., • Strong communication and organisational skills with the ability to manage multiple projects and deadlines., • Analytical mindset with excellent attention to detail and the ability to interpret marketing performance data., • Photography, videography (including drone operation) or graphic design experience would be advantageous but is not essential., • Comfortable using AI-powered tools to support content creation, research, planning and productivity, with the ability to adapt to emerging technologies while applying sound judgement and maintaining high standards of accuracy and quality. What We Offer • Competitive salary and benefits package., • Opportunities for professional growth and development., • A collaborative and supportive work environment., • Exposure to a diverse portfolio of recruitment brands and sectors To find out more please contact Lyndsey at Global Highland

Registered Manager - Care at Home - Highlands You're good at this. You know it. The rota shifts at 6am and you've already got it covered. A carer calls in sick on a Friday, a care plan needs updating before the morning run, a commissioner is chasing a report. You handle it, because you always do. The question is whether the service you're doing it for deserves that. This one might. A well-established care at home service based around 14 miles north of Inverness is looking for a Registered Manager to take the reins and grow something worth growing. It's a live, operational service delivering around 700 hours of care per week across a wide rural geography, with a clear, realistic plan to grow sustainably beyond 1,000. A team of 26 care practitioners is in place, a Care Coordinator and Team Leads are alongside you, and the infrastructure to build properly is there. What the service needs is someone who brings more than a job title. Someone who understands that lone workers operating across remote Highland communities need more than a rota, they need a manager who sees them, supports them and sets the standard consistently. This is what a strong week in this role looks like. Care plans that reflect people's lives as they are today, not six months ago. Compliance that stands up to scrutiny and means something operationally. Supervision that staff actually benefit from rather than just tick off. Commissioner relationships built on reliability and honest communication. A service that grows because the quality earns it. The Highland setting is unique. The geography demands logistics thinking and independence of judgement. If you've managed care at home in a rural area before, you'll recognise it immediately. If you haven't, the relocation support on offer, including open discussion around housing and temporary accommodation during your transition, makes the move more achievable than you might think. Sponsorship may also be available for the right candidate with strong care at home experience. Who you'll be working with and what that looks like in practice. The Operations Manager you'd report into has spent her career at the sharp end of care at home. Former Operations Director for one of the Highlands' largest providers, and someone who has grown the Dingwall branch herself since taking it on. She's not a figurehead, she's operationally fluent, well-connected with commissioners, and genuinely invested in the right person succeeding. That means real support. Not a check-in once a month and left to it. If there's a development area you want to build, clinical specialism, quality improvement, workforce strategy, there's appetite to back that properly, with protected time and resource. Decisions that sit within operational delivery are yours to make. Budget sign-off sits higher in the business, which is worth knowing upfront. But day-to-day, you run the service. The culture here is straightforward. Standards matter. The team are treated well, genuinely, not just on paper. And the expectation is that you build something stable enough that the people above you aren't worried when they're not in the office. That's the benchmark. By the end of year one, success looks like this: care hours growing steadily toward 1,000, a team that's properly supervised and retained, an inspection outcome that reflects the quality of the work, and a commissioner relationship built on consistency. Growth beyond the single branch is a realistic longer-term conversation for the right person, but that starts with making this one the service it should be. What will help you succeed: Several years working within care at home services - not just social care more broadly Registered Manager experience or a clear, credible route to registration Confidence managing compliance, inspections and stakeholder relationships A full UK driving licenceQualifications being sought: SCQF Level 9 in a health, social work or related field Leadership and Management at SCQF Level 10 (or a committed plan to complete it) SVQ Level 4 in Health and Social Care - or readiness to move quickly toward itA competitive salary is on offer, aligned to experience. If your background is rooted in care at home and the Highlands feels like somewhere you could build a career, not just fill a vacancy, send your CV across. It doesn't need to be updated. A conversation costs nothing. Or call Tim directly. He's the Principal Consultant working closely with this employer. Employers Who Care Recruitment Panda Ltd is acting as an Employment Agency in relation to this vacancy. We are committed to equal opportunities and welcome applications from all suitably qualified candidates regardless of race, sex, disability, religion, sexual orientation, or age. By submitting your application, you consent to Recruitment Panda Ltd processing your personal data in accordance with our Privacy Policy, a copy of which is available on request (or via the below link where this is viewed on (url removed))

Do you have proven experience leading quality management and assurance processes on large-scale construction or infrastructure projects, including audits, ITPs, and certification? Can you demonstrate how you have driven measurable quality improvements and successfully managed non-conformance processes through to resolution? Do you want to define the quality standards for a landmark renewable energy project and ensure it is delivered right first time? The Opportunity As part of a major hydro-electric power scheme in the Scottish Highlands, our client is delivering a highly complex infrastructure programme where precision, assurance, and continuous improvement are critical to success. With the scale and technical demands of the project increasing, there is a need for a Quality Manager to build and lead a robust quality function that ensures every element of delivery meets the highest standards. This role offers a unique opportunity to shape how quality is defined, measured, and delivered across a flagship renewable energy project, working at the intersection of engineering, construction, and operational excellence. Your duties and responsibilities will be Develop and implement the project Quality Management framework, including plans, procedures, and systems Lead and manage quality teams including Quality Engineers and Document Control Establish and oversee the project assurance regime, ensuring all work is compliant and certifiable Plan and conduct audits, inspections, and surveillance activities across the project Manage Inspection & Test Plans (ITPs), ensuring timely approval and completion Oversee non-conformance processes, ensuring issues are tracked, resolved, and closed effectively Manage document control processes, ensuring accuracy, traceability, and compliance Support the production of handover documentation including O&M manuals and H&S files Analyse quality data, identify trends, and drive continuous improvement initiatives Lead lessons learned sessions and implement quality improvement strategies Provide expert advice and coaching on quality across project teams and stakeholders Ensure governance requirements are met, including GDPR/Data Protection where applicable You will have the following qualifications & experience: Significant experience in a Quality Manager role within construction, engineering, or infrastructure projects Strong understanding of quality management systems, assurance processes, and compliance Experience managing audits, inspections, and certification of works Proven track record of managing non-conformance processes and driving quality improvements Experience managing document control systems and procedures Strong leadership and stakeholder management skills across multidisciplinary teams High level of attention to detail and commitment to quality outcomesIt’s great if you also have the following Experience within renewable energy or major infrastructure projects Familiarity with ISO standards and document control frameworks (e.g., ISO 19650) Experience with EDMS platforms such as ProjectWise, A-Site, or similar Experience managing commissioning, testing, and handover processes Ability to mentor and develop quality teams Experience working in complex, joint venture environments The setting for the role This is a site-based leadership role within a large-scale hydro-electric project in the Scottish Highlands, working across multiple disciplines and delivery teams. You will operate in a dynamic, high-pressure environment, ensuring that quality is embedded at every stage of the project—from planning and construction through to commissioning and handover. Millbank Holdings Ltd is an equal opportunities employer committed to creating an inclusive and diverse workforce. We welcome applications from all suitably qualified individuals, regardless of background, and encourage candidates from underrepresented groups to apply. We are proud to be a member of the Disability Confident Scheme, and we are committed to ensuring an accessible and supportive recruitment process for everyone. If you require any adjustments at any stage, please let us know and we’ll do our best to accommodate. Millbank operates as both an Employment Agency and an Employment Business

MB948: Health and Safety Manager Location: Inverness Salary: £80,000 + £6,325 Car Allowance Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Company Car/Car Allowance (Depending on job grade), Pension matched up to 8%, 25 days annual leave – plus holiday (opportunity to buy/sell leave will be implemented from January 2026), Private medical insurance, Free 24/7 EAP Overview: First Military Recruitment is proudly working in partnership with a fantastic national construction business who are looking to recruit a Health and Safety Manager on a permanent basis due to growth based at either their Inverness depot. Duties and Responsibilities: Establish and provide leadership in best practice in safety, health and Sustainbility matters on Project in Scotland Advise and support team from the Project in Scotland , including :Director, Managers and Supervisors to discharge their H & S responsibilities regarding their employees and others to whom they have a duty as defined by legislation and procedures. Ensure management controls are in place so that all personnel are aware of their statutory duties and responsibilities and to provide advice as and when required. Take a lead with site management teams to ensure compliance with all requirements Manage & carry out surveillance/ regular inspections/ audits of sites and workplaces to determine whether work is being carried out in accordance with policy, procedures and the relevant statutory provisions. Where appropriate make recommendations for improvement. Lead, partake and oversee accident/ incident investigations in accordance with the procedure and, analysing all data, making recommendations to avoid any reoccurrences. Manage, collate & review H & S statistics on Project in Scotland to identify trends and areas for improvement. Develop and implement lessons learnt sessions, H & S campaigns and improvement plans in agreement with procedure. Manage and where required be involved in the preparation & review of documents including H & S plans and procedures, methods statements and those of 3rd parties. Maintain records as necessary to ensure compliance with legislation, procedures and contract requirements Provide reports, presentations and information as directed. Ensure compliance with all relevant schedule of partners KPIs Stop work at any time H & S elements of the works are in question Develop, organise and oversee the induction process; ensuring everyone at a Project in Scotland has attended a project induction and a BRAVE day. Skills and Experience: Demonstrable experience leading Health & Safety on complex construction or infrastructure projects Strong knowledge of UK H&S legislation and compliance frameworks Experience conducting audits, incident investigations, and safety performance analysis Proven ability to influence senior stakeholders and drive behavioural change Experience managing H&S systems, procedures, and site-wide initiatives Track record of delivering measurable safety improvements on major programmes Relevant H&S qualifications (e.g., NEBOSH or equivalent) Experience within renewable energy, hydro-electric, or major civil engineering projects (desirable) Knowledge of large-scale infrastructure delivery in remote or challenging environments (desirable) Experience working with Tier 1 contractors or joint ventures (desirable) Familiarity with digital H&S systems (e.g., Themis or similar) (desirable) MB948: Health and Safety Manager Location: Inverness Salary: £80,000 + £6,325 Car Allowance Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Company Car/Car Allowance (Depending on job grade), Pension matched up to 8%, 25 days annual leave – plus holiday (opportunity to buy/sell leave will be implemented from January 2026), Private medical insurance, Free 24/7 EAP

MB955: Quality Manager Location: Inverness Salary: £74,000 - £78,000 + £5,750 Car Allowance Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Company Car/Car Allowance (Depending on job grade), Pension matched up to 8%, 25 days annual leave – plus holiday (opportunity to buy/sell leave will be implemented from January 2026), Private medical insurance, Free 24/7 EAP Overview: First Military Recruitment is proudly working in partnership with a fantastic national construction business who are looking to recruit a Quality Manager on a permanent basis due to growth based at either their Inverness depot. Duties and Responsibilities: Carry out quality planning and produce a framework that the project can use to provide a quality product. Ensure that quality and management system requirements are delivered. Ensure that the works are as specified and that the required testing and commissioning has taken place. Provide Governance support to site team as required e.g. GDPR, Data Protection and other compliance issues as required. Manage the Assurance process to ensure that the project works can be properly certified as correct to the client. Manage and drive Improvement activities to assist the project in meeting its goals. Provide support and advice on Quality within the Context of the project including best practice and lessons learnt activity. Manage the document control function (if required) Skills and Experience: Comprehensive understanding of project administration procedures. Comprehensive understanding of document control processes and procedures including knowledge of ISO 19650 (National Annex A) – document numbering Computer literate (Particularly Excel and Word) Familiarity with using EDMS systems (Themis/Projectwise/4Projects/A-Site e.t.c) Basic understanding of the project delivery objectives Understanding of the purpose and importance of accurate document control in a commercial and assurance context Minimum 15 years of experience required due to scale and complexity of the project MB955: Quality Manager Location: Inverness Salary: £74,000 - £78,000 + £5,750 Car Allowance Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Company Car/Car Allowance (Depending on job grade), Pension matched up to 8%, 25 days annual leave – plus holiday (opportunity to buy/sell leave will be implemented from January 2026), Private medical insurance, Free 24/7 EAP

MB956: Site Agent Location: Inverness Salary: £65,000 - £70,000 + £5,750 Car Allowance Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Company Car/Car Allowance (Depending on job grade), Pension matched up to 8%, 25 days annual leave – plus holiday (opportunity to buy/sell leave will be implemented from January 2026), Private medical insurance, Free 24/7 EAP Overview: First Military Recruitment is proudly working in partnership with a fantastic national construction business who are looking to recruit a Construction Site Agent on a permanent basis due to growth based at either their Inverness depot. Duties and Responsibilities: Identify and develop detailed subcontractor packages, work scopes and programme. In conjunction with the commercial team, procure all required subcontractors to support the contract programme. In conjunction with the commercial team, review and agree monthly subcontract accounts including variations. Issue the appropriate correspondence to support commercial positions. n conjunction with the commercial team, produce, review and manage cost and value forecasts for the construction works. On an appropriate periodic basis (minimum monthly), review actual values against forecasts, identify areas of variance and develop and implement actions plans to improve position. Issue appropriate instructions and correspondence to subcontractors as required in accordance with project procedures. Identify detailed material requirements for the project and source appropriate suppliers in conjunction with commercial and procurement teams. Work in collaboration with the Project Team, including subcontractors, to ensure compliance with all legal, company and project health, safety and environmental requirements. Lead the management of all subcontractors and suppliers on the project. Manage all works, including subcontractors, to ensure compliance with project specification, programme and commercial requirements. Work with the Project Team to produce, maintain and manage the project Integrated Management Plan and all associated documentation. Ensure that all other required project management plans for construction phase are produced and approved as required. Ensure all approved documentation is formally issued and briefed to all appropriate persons and organisations. Manage resource levels and workload within construction team. Organise and manage resources as required and in accordance with company and project procedures. Identify any training requirements within construction team and arrange courses as required in accordance with company procedures. Produce, maintain and manage the resourced construction section of the contract programme. Coordinate with other project teams as required to develop the overall project programme in conjunction with the project planner. Establish and monitor production targets for all works. At regular and appropriate periods, identify areas of variance and provide appropriate reports to line management. Produce and implement action plans to improve production and efficiency. Actively and positively challenge designs, specifications, requirements and working methods to seek continual improvements and savings. Undertake other duties as defined and appointed under the Project Specific IMS plan or as defined by the Project Manager Maintain active participation in project risk management, including input to the risk and opportunity register. Support the risk management process through regular use of ARM software and other project processes. Actively promote high standards of Health, Safety, Environmental, Sustainability and Quality compliance, including active monitoring of performance. Maintain a high level of knowledge of requirements and ensure compliance in all areas of the project. Arrange input from external advisors as required. Action any improvements identified and provide appropriate records for close out. Support the investigation and report into accidents, incidents and near misses. Ensure completion of appropriate reports and action plans, including close out of identified actions. Maintain a detailed knowledge of contracted scope, including any instructed change. Identify any areas of uninstructed change and provide details to commercial team promptly. Actively monitor project change register to confirm progress of issues identified. Maintain accurate records of works and resources required to comply with the change. Maintain active contact and relationships with client, designers and Third Parties to allow active management of the project. Maintain appropriate written records. Ensure that all approved documents and information necessary for the management of the construction works are freely available and distributed to all relevant personnel, including subcontractors, clients and Third Parties. Contribute to periodic project reports, including payment applications, as required by the Project Manager and Commercial Manager. Provide a detailed progress and forecast programme update each reporting period, including detailed reports on variances, action plans to recover and cost effects. Manage the site process for observation cards, including active encouragement for all persons to complete cards. With appropriate members of the project team, review all submitted cards and provide appropriate feedback. Ensure that all project data is entered in the Compliance Tool in line with project reporting periods. Manage and arrange the compilation of the project handover documentation, including required review, acceptance and issue thereof. Ensure all required documented outputs and records are correctly uploaded to Themis and other project document control systems. Skills and Experience: Proven experience working as a Site Agent or Senior Site Supervisor within heavy civil engineering, infrastructure, energy, or major construction projects. Experience managing subcontractors and coordinating multidisciplinary construction activities. Strong understanding of NEC contracts and commercial awareness. Excellent knowledge of construction health & safety legislation and CDM Regulations. Ability to manage programmes, resources, and site performance effectively. Strong communication and leadership skills with the ability to drive project delivery. CSCS Management Card (black card) SMSTS or equivalent HNC/HND or Degree in Civil Engineering or related discipline preferred Full UK Driving Licence MB956: Site Agent Location: Inverness Salary: £65,000 - £70,000 + £5,750 Car Allowance Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Company Car/Car Allowance (Depending on job grade), Pension matched up to 8%, 25 days annual leave – plus holiday (opportunity to buy/sell leave will be implemented from January 2026), Private medical insurance, Free 24/7 EAP

Are you an experienced customer care professional looking for your next leadership opportunity? We're seeking an exceptional Customer Service Team Leader to join a busy healthcare supplies team in Inverness. This is an excellent opportunity for an experienced people manager who thrives on delivering outstanding customer care, driving operational excellence, and developing a high-performing team. If you have a passion for customer service, team management, continuous improvement and creating an exceptional customer experience, we'd love to hear from you. Easily accessible location by public transport / Free onsite parking. A permanent, full-time opportunity, working 37.5 hours per week, Monday - Friday, 9am – 5pm. Excellent employee benefits include 25 days' holiday (+ bank holidays), healthcare benefits, annual salary review, and blue light discount card. About the opportunity As Customer Service Team Leader, you will take overall responsibility for the day-to-day operations of a regional dispensing centre, ensuring patients and healthcare professionals receive an efficient, accurate and high-quality service. You'll lead a small dedicated customer service team, oversee operational performance, and create a positive, supportive working environment where colleagues can thrive. This is a hands-on management role where you'll combine customer service leadership, operations management, performance management and stakeholder engagement to deliver excellent outcomes for both patients and the business. Customer Service Team Leader key responsibilities will include Leading the dispensing team to promote a positive and service focused working environment. Managing the operations of the Dispensing Centre in line with Standard Operating Procedures. Responsible for ensuring Clinical Governance for the Dispensing Centre. Ensuring compliance in all dispensing practices, as well as maintaining a high level of service to retain customers using the dispensing service. Maintain up to date knowledge of the centre's territory to include key hospitals and healthcare services, whilst actively promoting the service and maintaining a strong reputation within the patient and healthcare community. Database management, ensuring the team maintain compliance to Data Protection and Information Governance legislation. Regular review of staff resources; managing staff recruitment, development, and performance. Ensure the team are kept up to date with business / procedural changes, facilitating any required training and leading continuous improvement within the centre. The role of Customer Service Team Leader will ensure strong business and customer relations are maintained, as well as being instrumental in the daily operational tasks of the Dispensing Centre. The successful Customer Service Team Leader will bring A proven leader with a forward-thinking approach, you will have recent and significant team management / supervisory experience within an operational customer focused environment. You will bring coaching and mentoring experience. You will be experienced at adhering to, as well as overseeing strict operational guidelines, data protection and compliance procedures. You will possess excellent administrative, time management and organisational skills, along with competent Microsoft Office skills. A professional approach with excellent written and verbal communication skills. You will take pride in building effective working relationships with the team you are leading, as well as ensuring the very best customer care, and business relations are maintained. * Whilst pharmaceutical or dispensing experience would be advantageous, it is not essential. PLEASE NOTE: Flexibility is required to very occasionally travel Head Office (Midlands) and to other Branches, as required. If you are an experienced Customer Service Team Leader, Customer Care Supervisor or Customer Service Manager looking for your next opportunity, apply for the role today. This is a fantastic opportunity to join an established healthcare organisation, lead a supportive team and make a positive impact by delivering outstanding service to patients and healthcare professionals. If you would like further details before applying, please call us. Thank you for your interest. We will assess your application, and we will contact you if we are able to progress with considering you for the vacancy. Please note that due to the high number of applications we can receive, we are not always able to respond to each applicant individually. Please be assured, in line with GDPR guidelines - We will only store your data once we have spoken with you and the data that we hold can be viewed, amended, or deleted at any time upon your request

The Opportunity Global Highland are seeking a proactive, organised, and hands-on Operations Manager for our client a short-term rental business based in Inverness. This is a key leadership role responsible for ensuring all properties consistently meet the highest standards while driving operational efficiency, team performance, and guest satisfaction. The successful candidate will manage daily operations, lead the operations team, and continuously improve systems and processes. Key Responsibilities Daily Property Operations Use our IT system to Schedule all regular and adhoc tasks required. Carry out thorough daily pre-arrival inspections. Lead the team. Ensure all properties are cleaned, maintained, and presented to the highest standard. Team Leadership Manage, support, and motivate the operations team. Recruit, onboard, train, and develop team members. Conduct performance reviews and provide ongoing coaching and feedback. Create and maintain a positive, aligned, and high-performing team culture. Oversee payroll processes and staffing budgets Improvements Continuously identify and implement improvements to increase operational efficiency and effectiveness. Lead and manage operational projects. Monitor operational performance through data analysis and reporting. Other Support guest communications and messaging. Maintain health and safety standards across all properties and operational activities. Prioritise and coordinate maintenance work, ensuring issues are resolved promptly. Manage consumables budgets and stock control. Ensure all property management systems are accurate and up to date. Conduct regular property audits to ensure 5-star standards are maintained. Occasional out of hours call outs. Requirements Essential Driving License and the confidence to drive around the city. Ability to carry and lift heavy loads Previous experience in an similar leadership role. Experience leading and managing teams. Strong organisational and planning skills. Excellent communication and problem-solving abilities. Experience managing budgets and operational resources. Strong IT skills and confidence working with operational systems. A proactive approach with a focus on continuous improvement. Understanding of 5-star property presentation, cleaning, and maintenance standards. Exceptional attention to detail. Highly organised and able to manage multiple priorities. Positive, professional, and solutions-focused. Hands-on and willing to support operational tasks.This role would suit someone who takes pride in maintaining exceptionally high standards and enjoys leading a team to deliver outstanding results. What's on Offer Full time permanent role £35,000.00-£42,000.00 per year You will be required to work 5 days per week including regular weekends. About You 1 year experience (minimum) in a leadership role required * Driving License and own vehicle required Apply Now Please apply by sending your CV via this advert or contact Sophie at Global Highland on (phone number removed)

Our client is the world’s leading provider of integrated facilities and corporate real estate management. As their Principal Contracting business continues to grow across multiple environments, they are recruiting an ambitious Project Manager to join their high‑performing team. At our client, you’ll lead transformational projects across complex, critical and highly regulated environments. You’ll be empowered to build strong customer relationships, drive innovation, and deliver outstanding results with the full support of the world’s largest real estate and facilities management powerhouse. If you’re energised by fast‑paced delivery, end‑to‑end ownership, and seeing your work come to life in environments where performance is mission‑critical—this role is for you. As Project Manager, you will take full accountability for the safe, efficient and profitable delivery of project works from concept to completion. Working closely with client stakeholders, contract teams and specialist partners, you’ll identify, shape and deliver a robust pipeline of project opportunities. Your work will span a diverse portfolio—from corporate refurbishments to life sciences modifications, from healthcare upgrades to workplace optimisation. What You’ll Be Doing Building short, medium and long‑term project pipelines across your customer portfolio Using LCR and FMR data to support long‑term capex planning Leveraging on‑site presence to uncover new opportunities and strengthen relationships Hosting clients, presenting case studies, and positioning OUR CLIENT as trusted advisor Working with developers, designers and subcontractors to define and document scope Managing tender processes and analysing sub‑contractor returns Acting as Principal Contractor under CDM regulations Identifying and managing statutory, commercial and QHSE risk Overseeing daily project operations including estimating, QS, subcontractor and site management Ensuring full adherence to project governance, policies and documentation standards Managing P&L performance and commercial terms to protect margins and minimise risk Delivering monthly reports and maintaining full, clear project documentation What You’ll Bring Qualifications (desirable but not essential) Technical qualification in Construction, Mechanical or Electrical disciplines Degree in Project or Construction Management APM or PRINCE2 certification SMSTS, CDM competency, NEBOSH, IOSH CSCS Black Card Experience Proven project management experience in M&E, construction, FM or critical environments Demonstrable track record in developing new project opportunities Experience running a P&L Bid, tender and proposal creation and management Leading teams in high‑pressure, customer‑focused environments Skills & Attributes A natural relationship builder with strong influencing skills Highly organised, detail‑driven and commercially aware A proactive problem‑solver able to challenge the status quo Energised, confident and able to inspire trust Strong communicator with excellent stakeholder management ability Creative, analytical and resilient Politically astute and able to work across complex business environments Travel Requirements Some travel and occasional overnight stays may be required to support operational delivery, training and business reviews. In return our client offer excellent salary and benefits packages

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NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group, a top 10 global IT services provider headquartered in Tokyo, operating in more than 50 countries. Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. About NTT DATA

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