Customer Service jobs in RedhillCreate job alerts

We are looking for a Sales Support & Customer Service to join our Pharma team based in Redhill/Reigate, the UK. \n \n About Barentz \n Barentz is the global specialty ingredients solution provider. The company sources branded specialty ingredients from leading manufacturers worldwide and its ingredient experts provide value-added technical support which includes pre-mixing, blending, ingredient formulation and ingredient testing from its state-of-the-art, customized formulation centers and application laboratories in EMEA, Americas and Asia-Pacific. \n \n Established in 1953, Barentz has operations in more than 70 countries with a strong presence in Europe and North America, and a rapidly growing network in Latin America and Asia-Pacific. With a turnover of €2.4 billion, the company employs over 2,700 people worldwide and serves more than 27,000 customers. For more information, visit: www.barentz.com \n \n At Barentz, our core values drive our success: One Team, Knowledge-Driven, Strong Partners, Entrepreneurial, Change, and Integrity. We are one team with one goal – to achieve greatness together! If you’re passionate about these values and ready to make a difference, we want you on our team! \n \n About this role \n \n Job Purpose \n\n • Giving relevant support to Sales Managers during and after the sales process, to ensure effective sales process flow and customer satisfaction in alignment with the overall sales strategy.\n, • Responsible for timely and accurate order processing, ensuring a high customer experience. Day-to-day point of contact for customer accounts.\n\n \n Tasks and responsibilities \n \n Sales Support \n\n • Supports the sales manager in setting up account plans, middle- and long-term forecasts, calculations, pricing and offers.\n, • Collaboration with teammates to work towards closing deals.\n, • Operational customer support to help clients with order quoting, order processing, order fulfilment, order review, order entry, order dispatch & support, etc.\n, • Collect and update market information in CRM to support today's and future business.\n, • Respect ISO and QA procedures.\n\n Customer Service \n\n • Act as the first point of contact for customer operations enquiries regarding orders and other related requests.\n, • Verify and enter customer orders against sales agreements, ensuring agreement terms, pricing, and conditions are met. Timely processing in line with lead times/deadlines.\n, • Liaise with Finance on credit checks/status of accounts, according to terms\n, • Participate in regular meetings with the supply chain team to discuss potential issues and solutions.\n, • Proactively address and resolve order-related issues, such as delayed shipments, pricing errors & payment problems.\n, • Collate and advise on information related to complaints raised by customers to the complaints team. Raise nonconformities in the absence of the Complaints team.\n, • Daily communication with all areas of the business, including & not limited to the sales team, finance & supply chain.\n\n \n About you \n \n Education and Experience: \n\n • 3 or more years of experience in a relevant field or related experience\n, • Languages: English - fluent in spoken and written.\n\n \n Skills/profile: \n\n • Requires broad knowledge of operational procedures and tools obtained through extensive work experience and may require vocational or technical education.\n, • Works under limited supervision for routine situations.\n, • Understanding of quote-to-cash processes, including creating sales orders, sales quotes, verifying sales agreements, and order fulfillment.\n, • Ability to efficiently navigate and manage orders in ERP software (Dynamics F&O)\n\n \n Key behavioural criteria \n\n • Commercial skills\n, • Sales/service attitude\n, • Accurate and efficient\n, • communicative\n, • Proactive attitude\n, • Team player and good social skills\n, • Stress resistance and flexible attitude\n, • Problem solver\n, • Acquainted with ERP systems\n\n \n Why Barentz \n Barentz is a fast-growing organization with an open culture and short lines of communication. We offer you the freedom and opportunity to operate independently, within the set objectives and frameworks. Barentz is looking for employees who are creative, independent, and energetic and like to take on challenges. You like to work in a dynamic and rapidly changing environment, which requires a high degree of flexibility. \n \n What we offer: \n\n • Competitive salary package aligned with your experience and expertise.\n, • 25 days of annual leave, plus bank holidays.\n, • The opportunity to work in a highly international and innovative company with ambitious growth plans.\n, • Hybrid working model: 3 days in the office and 2 days working from home following the initial training period.\n, • Attractive benefits package, including a pension scheme (minimum 3% employee contribution and 6% company contribution) and access to the BUPA health cash plan.\n, • A collaborative, inclusive, and people-focused work environment with opportunities for professional development and career growth.\n\n \n Interested? \n If you feel excited reading the above and want to join our journey, please send your resume and application letter, both in English, by using the apply button. Any questions regarding this position, please contact Jill Lan: jill.lan@barentz.com. \n Job ID: No.333

Job Title: Junior Account ManagerLocation: Redhill, SurreySalary: £30k basic + £10k OTE. They're now looking to bring on board Junior Account Managers.

Customer Relations Advisor Temporary - ongoing with potential to go permanent Do you see yourself as a problem solver? Are you someone who likes to get to the bottom of an issue? Can you make decisions based on facts and findings?Our client is expanding their internal customer relations department

Are you someone who enjoys building strong customer relationships, understanding client needs and helping businesses grow?.We are working on behalf of an established, family-run business based in Redhill who are looking for a relationship-focused.This is a fantastic opportunity for someone who enjoy

Temporary Customer Service Advisor - Redhill.We're looking for a friendly, organised, and proactive Customer Service Advisor to join a supportive team on a temporary basis.This is a great opportunity for someone who enjoys helping people, thrives in a fast-paced environment, and takes pride in deliv

We are recruiting on behalf of our client for a.Customer Service / Key Account Sales Advisor.This role offers the perfect mix of customer service, telesales, and account management, making it an excellent opportunity for someone who enjoys building relationships and driving sales.Monday – Friday,

Our client brings businesses together with communications tech in new and unexpected ways, making their clients more accessible, more productive and more profitable.

Work with marketing to put together tailored activity plans.

Junior Account Manager / Account Manager | £30,000–£35,000 DOE | Surrey (Onsite). Junior Account Manager / Account Manager.

We are looking for a Sales Support & Customer Service to join our Pharma team based in Redhill/Reigate, the UK. About BarentzBarentz is the global specialty ingredients solution provider. The company sources branded specialty ingredients from leading manufacturers worldwide and its ingredient experts provide value-added technical support which includes pre-mixing, blending, ingredient formulation and ingredient testing from its state-of-the-art, customized formulation centers and application laboratories in EMEA, Americas and Asia-Pacific. Established in 1953, Barentz has operations in more than 70 countries with a strong presence in Europe and North America, and a rapidly growing network in Latin America and Asia-Pacific. With a turnover of €2.4 billion, the company employs over 2,700 people worldwide and serves more than 27,000 customers. For more information, visit: www.barentz.com At Barentz, our core values drive our success: One Team, Knowledge-Driven, Strong Partners, Entrepreneurial, Change, and Integrity. We are one team with one goal – to achieve greatness together! If you’re passionate about these values and ready to make a difference, we want you on our team! About this role Job PurposeGiving relevant support to Sales Managers during and after the sales process, to ensure effective sales process flow and customer satisfaction in alignment with the overall sales strategy.Responsible for timely and accurate order processing, ensuring a high customer experience. Day-to-day point of contact for customer accounts. Tasks and responsibilities Sales Support Supports the sales manager in setting up account plans, middle- and long-term forecasts, calculations, pricing and offers.Collaboration with teammates to work towards closing deals.Operational customer support to help clients with order quoting, order processing, order fulfilment, order review, order entry, order dispatch & support, etc.Collect and update market information in CRM to support todays and future business.Respect ISO and QA procedures.Customer Service Act as the first point of contact for customer operations enquiries regarding orders and other related requests.Verify and enter customer orders against sales agreements, ensuring agreement terms, pricing, and conditions are met. Timely processing in line with lead times/deadlines.Liaise with Finance on credit checks/status of accounts, according to termsParticipate in regular meetings with the supply chain team to discuss potential issues and solutions.Proactively address and resolve order-related issues, such as delayed shipments, pricing errors & payment problems.Collate and advise on information related to complaints raised by customers to the complaints team. Raise nonconformities in the absence of the Complaints team.Daily communication with all areas of the business, including & not limited to the sales team, finance & supply chain. About you Education and Experience:3 or more years of experience in a relevant field or related experienceLanguages: English - fluent in spoken and written. Skills/profile:Requires broad knowledge of operational procedures and tools obtained through extensive work experience and may require vocational or technical education.Works under limited supervision for routine situations.Understanding of quote-to-cash processes, including creating sales orders, sales quotes, verifying sales agreements, and order fulfillment.Ability to efficiently navigate and manage orders in ERP software (Dynamics F&O) Key behavioural criteria Commercial skillsSales/service attitudeAccurate and efficientcommunicativeProactive attitudeTeam player and good social skillsStress resistance and flexible attitudeProblem solverAcquainted with ERP systems Why BarentzBarentz is a fast-growing organization with an open culture and short lines of communication. We offer you the freedom and opportunity to operate independently, within the set objectives and frameworks. Barentz is looking for employees who are creative, independent, and energetic and like to take on challenges. You like to work in a dynamic and rapidly changing environment, which requires a high degree of flexibility. What we offer:Competitive salary package aligned with your experience and expertise.25 days of annual leave, plus bank holidays.The opportunity to work in a highly international and innovative company with ambitious growth plans.Hybrid working model: 3 days in the office and 2 days working from home following the initial training period.Attractive benefits package, including a pension scheme (minimum 3% employee contribution and 6% company contribution) and access to the BUPA health cash plan.A collaborative, inclusive, and people-focused work environment with opportunities for professional development and career growth. Interested?If you feel excited reading the above and want to join our journey, please send your resume and application letter, both in English, by using the apply button. Any questions regarding this position, please contact Jill Lan: jill.lan@barentz.com.Job ID: No.333

Ensuring exceptional customer service is provided to complainants. Has previous Customer Service experience in an office-based role. Job function: Customer Service.

Fidelity International in Kingswood Fields, Surrey, UK, is seeking a Customer Services Representative to join our Client Services team on a permanent basis.

Co-op Digital is seeking a Customer Team Leader in Caterham to lead a small store team across shifts, including weekends. You’ll manage day-to-day operations on the shop floor and tills, delivering great service and ensuring stock and merchandising standards.

The role of Customer Consultant includes engaging in conversations to find out our customers’ needs, providing information to customers about our full savings range, products and services that we offer. Are you passionate about helping others and providing exceptional customer service? Would you l

South Gloucestershire Council is seeking a Customer Care Officer to manage a high volume of calls and emails, providing clear guidance and support to customers, with emphasis on accurate information capture and timely resolutions.

One paid day leave each year to volunteer and support your community. Minimal customer service and administration experience or transferable skills from current/previous employment. NVQ Level 2 in Customer Services and at least 5 GCSEs grade C or above including Maths and English.

Huntress in Redhill is seeking a friendly Customer Service Advisor for a temporary assignment. You will handle inbound queries via phone, email and live chat, log calls in the CRM, and coordinate with internal teams to ensure customer needs are met.

Ensure a high-quality, fair complaints handling process that resolves issues promptly, improves satisfaction, and reinforces trust between Raven and its residents. Act on customer feedback by listening, analysing complaints, and ensuring the voice of the customer is reflected in service improvements

Bespoke Hotels in the United Kingdom is seeking a Food & Beverage Supervisor to deputise for the F&B Manager, lead and develop the team, and deliver outstanding service to guests.

You’ll deliver excellent service while helping the store hit sales targets and provide tailored product solutions. Join a busy, inclusive team committed to customer satisfaction. Three UK is seeking a Retail Customer Advisor in Redhill.

Build and sustain positive relationships with customers and colleagues as a Customer Experience Manager. Uphold the dealership’s reputation for outstanding customer care during all interactions as a Customer Experience Manager. Our client, a reputable franchise‑approved car dealership based in G

And if you’d like to become a Hotel Manager one day, this is a brilliant place to start. Help keep guests safe and the hotel running the way it should. Work closely with the Hotel Manager and wider leadership team.

You will engage with customers, explain our savings range and services, and help customers review their circumstances to achieve their financial goals. Skipton Building Society is recruiting a Customer Service Consultant for a 12 month fixed term contract at our Reigate branch. The role blends in-br

Booker, the UK's leading food & drink wholesaler, is recruiting for customer-facing roles in a fast-paced, 5/7 day operation.We serve independent retailers, caterers and small businesses from 190+ branches and multiple distribution sites across the UK.Applicants must be aged 18 or over, with a real

The role of Customer Consultant includes engaging in conversations to find out our customers' needs, providing information to customers about our full savings range, products and services that we offer. Maintain Accurate Records: Using our internal systems, you'll ensure customer records are up-to-d

Alongside your customer service and commercial skills, what matters most is that you’ve got the right mindset: passion, drive, ownership and resilience. Above all, you’ll be key to ensuring all our customers only ever receive a truly world-class service. You may have run a flexible workspace cen

Regus in the United Kingdom is seeking a Customer Services Manager to run a centre, driving performance and delivering world-class service. You will lead a small team, upsell to customers, give tours, and ensure the centre operates smoothly. Join a growing global organisation and contribute to custo

IWG is seeking a Customer Services Manager to oversee a centre's performance with the autonomy to run it like your own business and lead on site operations. You will manage a small team, drive customer focused service, achieve targets, upsell where appropriate and ensure every guest leaves with a wo

Are you ready to make a real impact? Join Fidelity International as a Customer Service Representative at our thriving Kingswood Fields office in Surrey and help our customers solve problems no one else can. Title: Customer Services Representative. Helping customers by handling queries with professio

Clearwater People Solutions is seeking a Sales Account Manager to join its sales team. The role focuses on nurturing existing customer relationships while spotting new business opportunities within Construction, Facilities Management and Fire Safety sectors.

White Stuff is seeking a Customer Host Supervisor to join our Retail team, reporting to the Shop Manager and helping to deliver exceptional customer experiences while upholding visual and commercial standards.

Fidelity International is seeking a Customer Service Representative at our Kingswood Fields office in Surrey. You will support customers across phone, email, and letters, delivering clear product information and resolving queries with empathy and ownership.

Our Customer Host Supervisors support the team in ensuring we are the best on the high street for delivering an amazing customer experience. In this role you will also be responsible for working alongside the Shop Manager to deliver excellent shop commercial, visual and operational standards and to

Premier Inn in Redhill is seeking a Duty Manager to help lead the hotel during shifts, coordinating reception, housekeeping and restaurant teams to ensure guest satisfaction. You’ll motivate staff, resolve guest queries, and handle busy periods with confidence, aiming to develop into a Hotel Manag

Alongside your customer service and commercial skills, what matters most is that you’ve got the right mindset: passion, drive, ownership and resilience. Above all, you’ll be key to ensuring all our customers only ever receive a truly world-class service. Passion: looking after our diverse prospe

Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.

Customer Complaint Advisors Office based in Redhill, first 3 months office based, then hybrid working, 12 days onsite a month Temporary - 6 months Monday to Friday - 9am - 5pm £17.34 per hour Tate are delighted to be working with a leading retail and commercial bank to recruit for Temporary Customer Relations Advisors. This role would suit someone with strong customer service experience, excellent written and verbal communication skills, and a genuine commitment to achieving fair outcomes for customers. You will be responsible for investigating written and telephone complaints, gathering information from internal departments and external stakeholders, reviewing evidence such as correspondence and call recordings, and ensuring complaints are handled professionally, fairly and within agreed timeframes. Key responsibilities Provide exceptional service to customers who have raised a complaint. Acknowledge, investigate and respond to complaints in writing and over the phone. Manage complaints systematically, fairly and accurately within agreed time limits. Review relevant evidence, including call recordings and customer correspondence, to support the investigation process. Liaise with internal teams including Customer Services, Compliance, Arrears Management, New Business, Finance, Sales, IT and Quality Assurance. Work with external stakeholders where required to gather information and support appropriate resolutions. Resolve customer queries within agreed authority and escalate where appropriate. Identify opportunities to improve processes and documentation to help reduce future complaints. Skills and experience required Customer service and complaint handling experience. Strong written communication skills, with the ability to draft clear, accurate and professional responses. Confident telephone and call handling skills. Excellent attention to detail and the ability to work to a high standard. Good time management, planning and organisational skills. Ability to work under own initiative, under pressure and to tight deadlines. Good interpersonal skills and the ability to manage challenging conversations with tact and diplomacy. Positive, enthusiastic and receptive to change. Good working knowledge of Microsoft Word and Excel. Knowledge of complaint handling procedures, relevant policies, products, legislation or internal systems would be desirable. Additional information The Customer Relations Department operates Monday to Friday, 9am to 5pm. The role also requires working two bank holidays per year. Applicants should hold GCSEs in Mathematics and English at grades A-C, or equivalent. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application

Graduate Sales & Client Coordinator £27K - £28K DOE Reigate Office Based Monday - Friday / 8:45am - 5:00pm Are you a recent graduate looking for more than just a job? Do you want a role where you can develop valuable business skills, build lasting professional relationships and create a genuine long-term career? Lloyd Recruitment are excited to be recruiting for a long-term client who is seeking a motivated, recent Graduate that is looking to excel within a Sales & Client Coordinator position. You will join a well-established, growing business in Reigate. Operating within an industry that remains essential regardless of economic trends, this is an opportunity to build a stable and rewarding career with a company that invests in its people and promotes from within. As a Sales & Client Coordinator, you'll play a key role in supporting clients, developing relationships, and helping drive business growth. No two days are the same and you will gain exposure to both sales and client management from day one. We're seeking graduates who are: Enthusiastic and highly ambitious Professional and career-focused Strong communicators with excellent interpersonal skills Organised, proactive, and eager to learn Comfortable speaking with clients and building relationships Looking for a long-term careerEssential Requirements Recent graduate (or equivalent level of education) Full UK driving licence Own car and willingness to travel when requiredWhat's In It for You? Excellent training and ongoing development Clear career progression opportunities Exposure to both sales and client relationship management Supportive and ambitious team environment Opportunity to join a successful and expanding business Long-term career security within a resilient and essential industry Refer a friend and earn a retail voucher worth up to £500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. IW15639

Temporary Customer Service Advisor - Redhill Location: Redhill Contract Type: Temporary Salary: £13.00 We're looking for a friendly, organised, and proactive Customer Service Advisor to join a supportive team on a temporary basis. This is a great opportunity for someone who enjoys helping people, thrives in a fast-paced environment, and takes pride in delivering excellent service. Key Responsibilities Handle inbound customer queries via phone, email, and live chat Resolve customer issues efficiently, aiming for first-contact resolution Accurately log calls and update customer records on our CRM system Liaise with internal departments to ensure customer needs are met Process orders, returns, and complaints in line with company procedures Maintain a professional and positive manner at all times What We're Looking For Previous experience in a customer service or contact centre role (preferred but not essential) Excellent verbal and written communication skills Strong attention to detail and problem-solving ability Confident using computer systems and standard office software Ability to work well under pressure and manage multiple queries at once Punctual, reliable, and a great team player What We Offer Immediate start available Full training provided Free on-site parking Easy access from Redhill train station Friendly, supportive team environment If you're available immediately and looking for a rewarding temporary role in customer service, we'd love to hear from you! Apply now! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK

Account Manager Outskirts of Redhill (Hybrid - 3 days in, 2 from home) £30,000 basic (plus £3000 bonus) Monday to Friday, 9:00 - 5:30 Looking for an account management role that's actually about managing accounts - not just chasing renewals? This is a genuine relationship-led role, based in nice offices just outside Redhill, with a team that's friendly, down-to-earth and easy to work with. You'll be the main point of contact for a portfolio of business clients, focused on service, support and getting the most out of the partnership for both sides The role: Varied and hands-on - you'll be working closely with clients and internal teams day to day. Build and maintain strong client relationships through regular, proactive contact Manage incoming queries from start to resolution Support onboarding, including data prep and training Work with marketing to put together tailored activity plans Coordinate larger projects across multiple internal teams Provide reporting and insight to support client performanceWhat we're looking for: Around 2+ years in account management or a customer-facing role SaaS or tech-sector experience useful but not essential Commercial awareness - you understand what drives a business Strong communicator who builds trust easily Comfortable with Excel and working with data Organised, able to manage competing prioritiesThe culture: Supportive and team-focused, without being corporate about it. Ideas are listened to, and there's genuine scope to develop. What's on offer: 25 days holiday + bank holidays Hybrid working (3 days office, 2 from home) Free onsite parking Company pension and private medical cover Ongoing training, development and mentoring Discounted gym membership, travel and lifestyle discounts, health and wellbeing support, and moreIf you want a role where the relationship comes first and you can genuinely add value, get in touch. Apply now or reach out to find out more. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK

Joining our friendly and hard working family as a Multi-drop Van Driver/Customer Service Assistant, you’ll be on the front line dealing with our customers both in branch and off site (when making deliveries); playing a vital role in our continued success, providing a first class service whilst kee

This is a strong next step for an experienced Customer Service Advisor, Customer Support Advisor, Client Services Executive, Customer Experience Advisor, or Contact Centre Advisor looking for genuine career progression within an established customer se. A growing and highly regarded organisation is

Work as part of a professional and supportive customer service team. This is an exciting opportunity for someone with excellent communication and organisational skills who enjoys delivering first-class service and being the first point of contact for customers. Use IT systems, email, and phone to ma

Our mission relies on a team full of inspiring, customer obsessed people, and we're looking for Customer Tech Support Advisors to provide front-line technical support to customers experiencing issues with broadband, WI-FI and VoIP services. Could that be you? If diagnosing and resolving issues gets

We’re growing our Customer Promotions Team and looking for confident, engaging Customer Experience Advisors who enjoy building relationships and identifying sales opportunities. You’ll be calling newly acquired customers within 24 hours of their original broadband purchase to make sure they’re

Your confident communication will definitely find a home in this team, we seek someone keen to help resolve problems through positive customer service and able to multi-task especially during busy periods. If you've worked in an inbound customer service role before, we'd love to have a chat with you

Due to consistent growth, we are looking for an organised, friendly, and proactive individual to join the team as a Customer Service Advisor within the high-level repair centre in Bracknell. The role will involve frequent contact with customers, and the successful individual will be responsible for

As a Customer Service Advisor, you’ll be the first point of contact for our valued customers, delivering friendly, efficient, and solution-focused support. This is more than just a call centre role, it’s an opportunity to build relationships, solve problems, and make a real difference in the cus