Customer Service jobs in Bury St EdmundsCreate job alerts

Identify and address operational inefficiencies that impact customer satisfaction. Support and develop the Customer Service team through coaching, training, and performance feedback. Ensure team coverage meets customer and business needs.

To provide excellent B2B customer service and administrative support. Previous customer service and administrative experience i. German speaking Customer Service Representative.

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 30 hours per week.As a Customer Services Assistant, y

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market.

Customer Services Coordinator / 6+ months full time contract / Construction COINS Software skills essential. We have a new opportunity for a Customer Services Coordinator to join a well established and award wining housebuilder, based from their Bury St Edmunds Office on a 6 month fixed-term contract. • The role is Monday to Friday, 8:30am to 4:30pm, 37 hours per week. The aim of the role is to provide a professional, positive and enthusiastic service to our customers Duties will include: • Provide an excellent Customer Journey process – Including courtesy calls, site progress and customer satisfaction, • Being responsible for ensuring defects are attended to in a reasonable timescale, • Promote a culture of cost control and recovery on site through specification of works and adherence to contract charge procedures, • Specify remedial works, allocate appropriate subcontractors and supervise this up to completion, • Prepare and submit progress reports to the Head of Customer Services, • Support in new ideas/ procedure to improve the quality of after care service and Customer Journey, • Help continuous improvement in customer satisfaction ratings About The Candidate: • Interpersonal skills in dealing with internal and external customers, • Confident and able to demonstrate negotiation skills, • Ability to stay calm, professional and display patience when dealing directly with customer complaints, • Recognise the importance of customer service, • Able to work independently ensuring our aftersales service is impartial, • Intermediate skills in Microsoft Excel, COINS and Word., • Some technical knowledge of house building, including electrical, plumbing, and specific understanding of defects and specification of remedial works preferred but not essential

Service Advisor Franchised Motor Dealership - Bury St Edmunds Our client is looking for a driven experienced Service Advisor to join their prestige aftersales department. We are looking for a Service Advisor who has the ability to work to deadlines and handle sensitive and confidential information. You'll have excellent communication skills and experience in a selling/customer service environment. In addition to a strong people background we are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to your team and more importantly your customers. Salary: Basic up to £32,500 OTE: £40,000+ Monday to Friday 8am - 6pm 1 in 2 Saturdays What they can offer: Drive a great deal with discounts on new and used cars, plus servicing offers Company pension scheme Prioritise your wellbeing with dedicated support for you and your family 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily Earn financial rewards when you refer a friend to join the team Keep learning and growing with our training and development opportunities for everyone. If you're looking for a new challenge, apply today with an up to date CV and we can get started. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission TPBN1_UKTJ