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2nd Line IT Support Engineer \n A fantastic opportunity for an experienced IT support professional to join a growing Managed Service Provider team, providing hands-on technical support across varied client environments, technologies and business sectors. \n If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Engineer, 2nd Line Support Engineer, IT Support Technician, 2nd Line IT Support Technician, Service Desk Analyst, Technical Support Engineer, Helpdesk Analyst, Desktop Support Engineer, Service Desk Analyst, ICT Technician, IT Technician, IT Support Analyst \n \n SALARY: £30,000 to £33,000 per annum (depending on experience) + Benefits \n LOCATION: Redditch, Worcestershire, West Midlands \n JOB TYPE: Full-Time, Permanent \n WORKING HOURS: Monday – Friday, 09:00–17:30 \n \n JOB OVERVIEW \n This is an exciting opportunity for a motivated 2nd Line IT Support Engineer who enjoys solving technical problems, taking ownership of issues and delivering excellent customer service. \n Working as the 2nd Line IT Support Engineer, you will provide technical support to a diverse client base, resolving escalated incidents and service requests across hardware, software, operating systems, user access, networking and Microsoft 365 environments. \n As the 2nd Line IT Support Engineer, you will work within agreed SLAs, communicate clearly with technical and non-technical customers and support client projects, migrations, upgrades, deployments and system improvements. \n \n APPLY TODAY \n Ready to make your next career move? Apply Now with your CV and Cover Letter explaining why you would be suitable for the role for our Recruitment Team to review. \n \n DUTIES \n Your duties as the 2nd Line IT Support Engineer include: \n\n • Providing Technical Support: Deliver 2nd Line support to a diverse range of clients across different systems, environments and business sectors\n, • Managing Escalated Issues: Take ownership of escalated incidents and service requests through to resolution\n, • Meeting Service Levels: Work within agreed SLAs and customer service expectations\n, • Troubleshooting IT Problems: Resolve hardware, software, operating system, network and user-access issues\n, • Supporting Microsoft 365: Provide support for Exchange Online, Outlook, Teams, SharePoint and OneDrive\n, • Managing User Access: Troubleshoot user accounts, permissions and access within Microsoft Entra ID and Active Directory\n, • Supporting End-User Devices: Support Windows 10/11 desktops, laptops, Mac devices and other end-user equipment\n, • Resolving Network Issues: Troubleshoot TCP/IP, DNS, DHCP, Wi-Fi, VPN and general connectivity issues\n, • Checking Backups: Complete backup checks and remediate failed backup jobs\n, • Deploying IT Equipment: Assist with the deployment, configuration and maintenance of PCs, laptops, peripherals and other IT equipment\n, • Maintaining Documentation: Keep client documentation, technical notes and knowledge bases up to date\n, • Supporting Client Projects: Assist with migrations, upgrades, deployments and system improvements\n, • Guiding Colleagues: Provide technical guidance and support to 1st Line colleagues where appropriate\n\n \n CANDIDATE REQUIREMENTS \n\n • Previous experience working in a 1st/2nd Line or 2nd Line IT support role\n, • MSP experience would be ideal\n, • Strong experience supporting Windows 10/11 environments\n, • Good working knowledge of Microsoft 365 and its core services\n, • Experience with Active Directory and/or Microsoft Entra ID\n, • A good understanding of networking fundamentals, including DNS, DHCP, TCP/IP and VPNs\n, • Experience troubleshooting hardware, software and connectivity problems\n, • Experience working to SLAs and prioritising a busy support queue\n, • Experience supporting Mac devices\n, • A customer-focused approach with the ability to explain technical issues clearly to non-technical users\n, • Effective communication skills with people at all levels\n, • Ability to work independently while contributing effectively as part of a team\n, • Willingness to learn new technologies and work across different client environments\n\n \n BENEFITS \n\n • 23 days holiday (including birthday and 2 days Christmas break) + Bank Holidays\n, • Company NEST pension\n, • Training and professional development opportunities\n\n \n HOW TO APPLY \n To be considered for this job vacancy, please submit your CV and Cover Letter explaining why you would be suitable for the role to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. \n JOB REF: AWDO-P15045 \n Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in Redditch, Worcestershire, West Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. \n AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. \n AWD-IN-SPJ

2nd Line Support Engineer \n Bromsgrove (Hybrid) \n Up to £40,000 \n \n Our client is looking for an experienced 2nd Line Support Engineer to join their dynamic team and provide technical support to their global client base. This is an exciting opportunity for an engineer with a strong foundation in traditional Microsoft technologies, to develop their skills. You will be working in a fast-paced MSP environment, supporting a diverse range of customers. You will have the opportunity of flexible hybrid working. \n \n Responsibilities: \n\n • Provide outstanding support for clients, working with Intune, AD, Windows Server, Group Policy, Exchange Online, Entra DS and Remote Desktop Services/Azure Virtual Desktop\n, • Investigate and resolve security alerts\n, • Improve customer environments by reviewing, installing, testing security and application updates\n, • Maintaining regular communication with clients via email, teams meetings and service desk tools\n, • Responding to monitoring alerts for network connectivity, Microsoft Azure IaaS/PaaS/SaaS services and Microsoft 365 services\n, • Collaborate with clients and internal teams to implement migrations and deliver solutions which are tailored to client requirements\n\n \n Skills: \n\n • Proven experience within a 2nd Line Support Engineer role\n, • Strong experience in Microsoft windows server solutions, including remote desktop services, AD, Group policy, Powershell scripting (such as Bash, Python etc)\n, • Understanding of IT security practices and tools\n, • Active Microsoft Azure and 365 certification are desirable\n, • Previous experience working for an MSP would be ideal\n, • Excellent problem-solving skills\n, • Strong communication skills with clients and ability to collaborate with team members\n, • Passionate about learning new skills in cloud computing, Microsoft solutions , IT security\n\n \n This is a fantastic opportunity to take the next step in your IT career. You will be part of a supportive and dynamic team. If you are an experienced 2nd Line Support Engineer, looking for a role to broaden your technical expertise and build a career in cloud and security, we’d love to hear from you. This role is office based 3 days per week. \n \n Due to number of applications, we can only respond to candidates with matching skills and experience.

Telesales ExecutiveRedditch | £25,000 Basic + £35,000+ OTECustomer-focused. Target-driven. Ready for your next opportunity?Are you a confident communicator who loves speaking to people and takes pride in delivering an exceptional customer experience?Were looking for a Telesales Executive to join a busy, successful team based in Redditch. This is an exciting opportunity for someone who enjoys building relationships, working towards targets and turning warm enquiries into genuine sales opportunities.Youll be speaking to customers who have already expressed an interest in the service, so these are warm leads not cold calling .What youll be doingAs a key member of the team, youll be responsible for:Making outbound calls to warm leads and customers who have requested contact.Building rapport and quickly understanding each customers individual needs.Using empathy and excellent listening skills to provide a first-class customer experience.Qualifying enquiries and booking appointments for Field Sales Advisors.Managing and maintaining busy diaries for the field sales team.Reconfirming appointments and proactively rescheduling where necessary.Helping optimise sales routes and minimise unnecessary travel.Ensuring every genuine sales opportunity is followed up and fulfilled.Working towards individual and team targets while maintaining consistently high customer service standards.About youWere looking for someone who is confident, driven and genuinely customer-focused .Youll ideally have experience in a sales, customer service, call centre or telephone-based environment, but most importantly, youll have the right attitude and a natural ability to connect with people.Youll be:A confident and engaging communicator.Comfortable making outbound calls and speaking with customers.Empathetic, patient and able to listen to customers individual needs.Target-driven and motivated by achieving results.Organised, reliable and able to manage a busy diary.Resilient and positive, with the determination to follow opportunities through.Professional and customer-focused in everything you do.Whats on offer?£25,000 basic salary£35,000+ achievable OTEOffice-based role in RedditchWarm leads no cold callingA busy, supportive and rewarding working environmentGenuine opportunity to earn above your basic salary through achievable targetsWorking hoursYoull work five shifts per week :3 x 9:00am5:30pm2 x 10:30am7:00pm1 Saturday in every 8, with a day off in lieuReady to make your next move?If youre a confident customer service professional who enjoys working to targets and wants the opportunity to earn £35k+ , this could be the role for you.Apply online today! Immediate interviews are available, so dont miss out on this fantastic opportunity.TPBN1_UKTJ

Business Development ManagerPermanent£35,000- £40,000Car Allowance NegotiableBonus NegotiableThriving Manufacturing BusinessOutstanding ProspectsFriendly Supportive TeamWere looking for a driven and experienced Business Development Manager to take ownership of key customer accounts, drive sales performance and deliver outstanding service.This is a fast- paced manufacturing company, utilising multiple different processes to produce our components.The role is more an Account management role, rather than pure sales. Its about maximising the existing accounts. The vast majority of your time will be office based.We are also thriving, despite the madness of the world at the moment!Commutable from Birmingham, Redditch, Studley, Alcester, Solihull, Worcester, Droitwich, Rubery, Bidford-On-Avon, Stourbridge and EveshamDutiesManaging and growing your portfolio of customer accountsActing as the main point of contact for all customer enquiries (email, phone, online)Preparing and submitting RFQs with accurate technical dataMonitoring and improving account profitabilitySupporting overdue account resolution with FinanceAnalysing sales data to spot trends, issues, and opportunitiesDriving continuous improvement across sales KPIsCollaborating with internal teams to resolve customer challengesSupporting Customer Service and wider Sales activitiesAttending customer visits, trade shows, and occasional overnight staysRequirementsExperience managing customer accounts in a technical or engineering environmentStrong commercial awareness (profit margins, cost control, etc.)Confident using Microsoft Office (Excel, Word, PowerPoint)Excellent communication and relationship-building skillsAnalytical mindset with strong problem-solving abilityAble to read and understand engineering drawings (desirable but valuable)Self-starter who takes ownership and delivers resultsThis is a super opportunity for you to showcase your skills and account management knowledge, in a busy, successful manufacturing business, with a very friendly supportive team.Please Note: Candidates must have the right to live and work in the UK.Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates.If you believe that your skills and experience match what we are looking for please call me or APPLY and I will be in touch.Should you want to learn more about any of our SALES vacancies, or should you just want to discuss your particular needs, then please do not hesitate to contact me by phone or email, to have an informal, confidential chat.Probe Technical Recruitment, providing Sales Engineering Recruitment Support since 1994TPBN1_UKTJ

Vertu Mazda RedditchAt Vertu Mazda Redditch, we are currently recruiting for a New Car Sales Manager to join us! We are offering a basic salary of £35,000 with an OTE of £55,000 plus company car and company benefits.Our Sales Managers lead and manage a controlled sales process supporting a team of Sales Advisors/Executives. You will offer regular coaching, robust management and constant customer interaction with first and second facing activity at its heart.You will serve and support your team to sell new vehicles, with a range of add-on products, finance and insurance, whilst ensuring the highest level of customer satisfaction at all times.You will also manage all sales campaigns and promotions that maximise sales penetration ensuring we uphold the highest ethical standards.We are looking for an experienced business manager / Assistant Sales Manager who is ready for the next step or Sales Manager with a proven track record of sales and performance within the motor industry.You will be able to clearly demonstrate your ability to generate impressive results by increasing sales performance, profitability and operating efficiency. You must have strong leadership and people management skills as your primary focus is to lead your team to deliver their business objectives.Compliance & ValuesAs a values-driven business, it is essential that our management team consistently demonstrate behaviours that deliver positive outcomes for our customers. You will be expected to act in good faith at all times, setting the standard within your dealership and operating in a customer-centric environment where integrity is key.You will play a key role in driving a culture of responsible business practices, ensuring we deliver the right products and services to meet our customers’ needs, protect them from harm, and encourage long-term loyalty. Building trust and acting with integrity at all times is fundamental to this role.To protect our customers and our reputation, successful candidates will be required to undertake a DBS check, along with regular fit and proper person assessments. We will also request references from previous employers as part of our pre-employment checks.We are proud to be the Motor Retailer who invests more in our colleague’s personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:25 days holiday rising with length of service plus bank holidaysAccess to our online rewards platform giving you cash back and discounts for multiple retailersPreferential Service RatesColleague Purchase SchemeShare Incentive SchemePensionEnhanced Maternity & PaternityApply today to be considered for this role!You will need to have a full UK driving license to be considered for this role. If your application is successful, we will need to complete employment checks prior to you starting with us. For this role, these can include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.#LI-NP1

If you require any support in completing your application or need this document in an alternative format, please contact the recruitment team at UKI.recruitment@tcs.com or call the TCS London Office on 020 3155 2100. Please include the subject line: “Application Support Request”. Role: Lead Data Engineer – Azure Databricks & Data Operations Job Type: Permanent Location: Redditch, UK Mode of Working: Hybrid Working Hours: 40 hours per week (Full-time) Are you looking to build scalable cloud-native applications and data platforms using Azure technologies? We have an exciting opportunity for you - Lead Data Engineer – Azure Databricks & Data Operations! Careers at TCS: It Means More TCS is a purpose-led transformation company, built on belief. We go beyond helping businesses transform through technology, we enable them to make a meaningful difference to the people and communities they serve. Our clients include leading organisations across the UK and globally. At TCS, it means more, more opportunity to make an impact that matters through challenging projects that demand innovation, collaboration, and thought leadership. • Align technology solutions with business outcomes while building expertise in modern cloud and data platforms., • Contribute to transformative projects within a global financial services environment., • Design secure, scalable, and resilient solutions that support critical business operations and customer trust. The Role You will play a key role in transforming business-critical Data & Analytics function supporting enterprise data platforms, analytics solutions and operational reporting. The role combines technical leadership, Azure Databricks expertise, stakeholder engagement and end-to-end ownership of data operations. You will lead a team of offshore data engineers, act as the primary technical interface for business stakeholders, and ensure the stability, scalability and continuous improvement of the data platform while supporting future analytics and transformation initiatives. Key Responsibilities • Lead end-to-end operations and support for Azure-based data platforms., • Manage and mentor an offshore Data Engineering team., • Own operational stability, service delivery and incident management., • Design, maintain and optimise data pipelines and data workflows., • Support Azure Databricks environments, notebooks and data processing frameworks., • Drive root cause analysis and resolution of production issues., • Collaborate with business stakeholders to translate requirements into technical solutions., • Establish operational runbooks, governance and support processes., • Ensure data quality, performance and platform reliability., • Support platform modernisation, automation and continuous improvement initiatives. Your Profile Essential skills/knowledge/experience • Strong Azure Data Platform experience., • Hands-on Azure Databricks expertise., • Advanced SQL and Python development skills., • Strong experience with ETL/ELT and data pipeline development., • Experience supporting production data platforms and operational services., • Data modelling and data architecture knowledge., • Incident management, root cause analysis and troubleshooting skills., • Experience leading and managing offshore delivery teams., • Strong stakeholder management and business-facing communication skills., • Ability to drive end-to-end ownership of data engineering services. Desirable skills/knowledge/experience • Power BI integration experience., • Microsoft Fabric exposure., • Azure Data Factory and Synapse experience., • Retail, Commercial or Finance Analytics domain knowledge., • Managed Services delivery experience., • DevOps, CI/CD and automation experience., • Experience supporting large-scale analytics and reporting platforms. Rewards & Benefits TCS is consistently voted as a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsors of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at UKI.recruitment@tcs.com if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at UKI.recruitment@tcs.com with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Next Steps: Application Process • Online application: You can apply directly through LinkedIn/ by uploading your CV. In case you wish to submit your application via another format like audio/video, please, contact - UKI.recruitment@tcs.com, • Skill-Based discussion: This will be a level 1 interview with the project team, it can be via video or in-person. Details will be confirmed by your recruiter., • Managerial discussion: This discussion will focus on behavioural aspects and person-organisation fit., • HR Discussion: This will be with one of the members of the HR team and will cover your career journey, aspirations for growth, compensation and any other questions you may have. Beware of Fraudulent offers This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to UKI.recruitment@tcs.com to report any fraudulent activity. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.

Hours: 37 hours per week Working hours: Monday to Friday, 9:00am 5:30pm Start date: ASAP End date: 26 October 2026 Checks required: Basic DBS and full DVLA licence check ### Overview We're looking for an experienced housing professional to join the Housing Income Team. This role would suit candidates with experience as a Rent Officer, Housing & Income Officer, Tenancy Officer or Tenancy Sustainment Officer who are confident managing rent arrears, supporting tenants and, where necessary, progressing legal action. The successful candidate will manage a portfolio of properties, maximise rental income, provide tenancy sustainment support and work proactively with residents to prevent arrears and homelessness. ### Key Responsibilities Manage rent accounts for a designated housing patch. Maximise rent collection through early intervention and arrears recovery. Provide welfare benefits and income maximisation advice. Support vulnerable tenants to sustain their tenancies. Carry out home visits and tenant interviews. Prepare court documentation and represent the client in possession proceedings. Work closely with Housing Benefits, DWP, CAB, solicitors and the courts. Set up and manage payment arrangements, Direct Debits and rent payment methods. Deliver rent surgeries and provide tenancy advice to new tenants. Maintain accurate records and performance information. Coach and support junior team members where required. ### Essential Experience Candidates should have: At least 2 years' experience in social housing or a relevant customer-facing environment. Around 3 years' experience in housing income, rent collection or arrears recovery. Strong knowledge of welfare benefits and welfare reform. Experience of tenancy sustainment and homelessness prevention. Knowledge of housing legislation and rent recovery processes. Experience preparing legal documentation and managing arrears cases. Excellent record keeping, communication and customer service skills. ### Highly Desirable Applicants with the following will be particularly strong: Experience representing landlords in the County Court. Experience obtaining possession orders, warrants and attending evictions. Knowledge of PCOL (Possession Claims Online). Experience managing complex complaints and safeguarding issues. Experience working across multiple agencies to achieve positive outcomes. ### Candidate Profile This role is ideal for someone who is: Customer-focused and empathetic. Confident handling difficult conversations. Organised with excellent case management skills. Resilient and able to manage a busy caseload. Comfortable working independently and across multiple locations. Passionate about helping tenants sustain their homes while protecting rental income for the client. TPBN1_UKTJ

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £29,080.48 basic salary per year BONUS/OTE: R ealistic total earning potential of up to £32,680.48 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary of £27,936 per year An excellent monthly bonus scheme, which added to your salary would be up to £31,536 per year 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career

Telesales Executive Redditch | £25,000 Basic + £35,000+ OTE Customer-focused. Target-driven. Ready for your next opportunity? Are you a confident communicator who loves speaking to people and takes pride in delivering an exceptional customer experience? We’re looking for a Telesales Executive to join a busy, successful team based in Redditch. This is an exciting opportunity for someone who enjoys building relationships, working towards targets and turning warm enquiries into genuine sales opportunities. You’ll be speaking to customers who have already expressed an interest in the service, so these are warm leads — not cold calling. What you’ll be doing As a key member of the team, you’ll be responsible for: • Making outbound calls to warm leads and customers who have requested contact., • Building rapport and quickly understanding each customer’s individual needs., • Using empathy and excellent listening skills to provide a first-class customer experience., • Qualifying enquiries and booking appointments for Field Sales Advisors., • Managing and maintaining busy diaries for the field sales team., • Reconfirming appointments and proactively rescheduling where necessary., • Helping optimise sales routes and minimise unnecessary travel., • Ensuring every genuine sales opportunity is followed up and fulfilled., • Working towards individual and team targets while maintaining consistently high customer service standards. About you We’re looking for someone who is confident, driven and genuinely customer-focused. You’ll ideally have experience in a sales, customer service, call centre or telephone-based environment, but most importantly, you’ll have the right attitude and a natural ability to connect with people. You’ll be: • A confident and engaging communicator., • Comfortable making outbound calls and speaking with customers., • Empathetic, patient and able to listen to customers’ individual needs., • Target-driven and motivated by achieving results., • Organised, reliable and able to manage a busy diary., • Resilient and positive, with the determination to follow opportunities through., • Professional and customer-focused in everything you do. What’s on offer? • £25,000 basic salary, • £35,000+ achievable OTE, • Office-based role in Redditch, • Warm leads — no cold calling, • A busy, supportive and rewarding working environment, • Genuine opportunity to earn above your basic salary through achievable targets Working hours You’ll work five shifts per week: • 3 x 9:00am–5:30pm, • 2 x 10:30am–7:00pm, • 1 Saturday in every 8, with a day off in lieu Ready to make your next move? If you’re a confident customer service professional who enjoys working to targets and wants the opportunity to earn £35k+, this could be the role for you. Apply online today! Immediate interviews are available, so don’t miss out on this fantastic opportunity

Job Title: Store Manager Location: Bromsgrove Salary: £52,910 - £69,000 per annum Contract: Permanent | Full-Time Ready to lead from the front and take full ownership of a high-performing retail store? We’re looking for an ambitious and commercially driven Store Manager to join one of the UK’s fastest-growing retail businesses. With new stores opening across the country and clear pathways for progression, this is a rare opportunity to join a business that rewards performance and invests heavily in its leaders. If you thrive in fast-paced environments, love developing high-performing teams and are motivated by delivering exceptional results, this could be your next big move. The Role As Store Manager, you will have full accountability for driving store performance, leading your team and delivering an outstanding customer experience. You’ll take ownership of operations, compliance, commercial performance and team development. Key Responsibilities Lead, inspire and develop a high-performing store team Take full ownership of store KPIs, sales and profitability Ensure operational excellence and strict compliance standards Drive exceptional customer service and seamless in-store experience Oversee stock control, availability and operational efficiency Recruit, coach and conduct performance reviews to unlock team potential Deliver a clear and effective operational strategyAbout You Experienced Store Manager, Assistant Manager or senior leader within retail or hospitality Commercially focused with a strong track record of delivering results A natural leader who motivates, develops and empowers teams Highly organised with excellent attention to detail Proactive and solution-focused Flexible to travel within a 45-minute radius to support nearby storesWhat’s in It for You? £52,910 - £69,000 salary package Guaranteed annual salary increase Clear, structured progression opportunities Private medical insurance Discounted health cash plan Comprehensive wellbeing support The opportunity to join one of the highest-paying businesses in the sectorThis is an exceptional opportunity to take the reins of a high-volume store within a business experiencing sustained growth across the UK. If you're ready for your next leadership challenge, apply today for immediate consideration. About us: This Store Manager role is handled by McCarthy Recruitment, an award-winning multi-sector recruiter. We are committed to unlocking your full potential and finding your perfect role. Start your journey today. Apply now or find us online: Web: McCarthy Recruitment LinkedIn: McCarthy Recruitment Facebook: McCarthyRecruitment Instagram: McCarthyrecruitmentThe Legal Bit: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at privacy. If you wish to exercise your right to access, erase or restrict the processing of your data please contact us at the office and we will respond to your query

2nd Line Support Engineer Location: Bromsgrove - Hybrid (3 days office / 2 days remote) Salary: Up to £40,000 + benefits Employment: Permanent Our client, a growing global software and technology organisation, is looking for a 2nd Line Support Engineer to join its technical support team. This is a great opportunity for an experienced support engineer with a strong Microsoft infrastructure background who wants to develop further across Azure, Microsoft 365, cloud infrastructure and security. You'll work in a fast-paced technical environment, supporting a global customer base while gaining exposure to modern Microsoft technologies including Azure Virtual Desktop, Microsoft Sentinel, Defender and Privileged Identity Management. What you'll do Provide 2nd Line support across incidents and service requests, troubleshooting through to resolution. Support technologies including Windows Server, Active Directory, Entra ID, Group Policy, Microsoft 365, Intune and Azure Virtual Desktop. Monitor Azure IaaS, PaaS and SaaS environments, Microsoft 365 services and network connectivity. Investigate and resolve security alerts relating to user accounts, suspicious activity, antivirus and endpoint detection. Review, install and test application and security updates, using automation where appropriate. Support Azure resources including virtual machines, vNets and Storage Accounts. Assist with customer migrations and the implementation of new technical solutions. Maintain clear communication with customers and internal technical teams throughout incidents and projects. You'll work closely with customers, Service Desk colleagues and wider technical teams to maintain the availability, performance and security of customer environments. What we're looking for We're looking for someone with a solid background in Microsoft infrastructure and ideally previous experience working at 2nd Line level. You should have experience across: Windows Server, including Active Directory and Group Policy. Microsoft 365 administration, including Exchange Online, Teams, OneDrive and SharePoint. Entra ID, including hybrid environments. Microsoft Azure, ideally including VMs, vNets, Storage Accounts and Azure Virtual Desktop. TCP/IP networking, VPNs and general network troubleshooting. Remote Desktop Services, file and print services. IT security principles including antivirus, email/web filtering and RBAC. PowerShell scripting, with Bash, Python or other scripting experience beneficial. Previous experience within an MSP or Service Desk environment would be particularly valuable. Microsoft Azure and Microsoft 365 certifications are also highly desirable. About you You'll be a strong problem solver who is comfortable taking ownership of technical issues and working directly with customers. You'll communicate clearly, manage competing priorities effectively and have a genuine interest in developing your knowledge across cloud computing, cybersecurity and Microsoft technologies. Curiosity around AI and emerging technologies, alongside a willingness to learn and adapt as technology evolves, will also be valued. Why join? Build your expertise across Azure, Microsoft 365 and cloud security. Work with modern Microsoft technologies including Sentinel, Defender and Azure Virtual Desktop. Support a varied, international customer base. Join a growing technology business with opportunities to develop your skills and pursue relevant certifications. Hybrid working with two days per week from home. If you're an experienced 2nd Line Support Engineer looking to move deeper into Azure, cloud and security technologies, apply now to find out more

We are looking for a creative and commercially minded Customer Service & Marketing Associate to support customer relationships, digital marketing activity and sales administration. This is a varied role combining customer service, content creation, digital marketing, social media management and sales support. The successful candidate will have a strong background in customer-facing or sales administration roles, alongside proven digital creation skills and a passion for developing engaging content. The ideal candidate will be confident creating professional digital content, managing social media channels and supporting marketing campaigns, while also providing excellent customer service, managing enquiries and assisting the sales team with day-to-day administration. A qualification in Graphic Design, Digital Marketing, Content Creation, Communications or a related discipline is essential, alongside strong experience within customer service, sales support or account administration. Key Responsibilities Customer Service & Sales Support Act as a key point of contact for customer enquiries and day-to-day account support. Provide excellent customer service through telephone, email and digital communication channels. Build strong relationships with customers and support customer retention. Manage customer updates, enquiries, quotations and follow-up activity. Prepare quotations, reports, presentations and customer communications. Maintain accurate CRM records, customer details and sales activity. Assist with sales enquiries and identify opportunities for additional services. Digital Marketing & Content Creation Create engaging digital content to support brand awareness and customer engagement. Manage and develop content across LinkedIn, Instagram, Facebook and other relevant platforms. Produce professional social media posts, newsletters, case studies, presentations and marketing materials. Create and edit digital assets including graphics, images, videos and promotional content. Capture and showcase company projects, successes and customer stories. Support website content updates and ensure information remains accurate. Monitor social media performance, engagement and audience growth. Research industry trends and identify opportunities for new content. Brand & Marketing Support Help develop a consistent brand identity and professional online presence. Work with internal teams to gather information, images and content for marketing activity. Ensure all content reflects company values, brand guidelines and confidentiality requirements. Provide creative ideas to improve engagement and strengthen the company’s market presence. Skills & Experience Essential Qualification in Graphic Design, Digital Content Creation, Marketing, Communications or a related discipline. Previous experience within a customer service, sales administration, account support or similar commercial role. Proven experience creating digital content for business audiences. Strong understanding of social media platforms including LinkedIn, Instagram and Facebook. Experience creating engaging written and visual content. Experience within transport, logistics, events, entertainment or another fast-paced industry. Experience using Canva, Adobe Creative Suite or similar design software. Personal Attributes The successful candidate will be: Creative with a strong eye for design and presentation. Customer focused with excellent relationship-building skills. Commercially aware with an interest in supporting business growth. Professional, adaptable and enthusiastic about developing the company brand. Working Hours- Monday to Friday, 8:00am – 6:00pm Salary- £30,000 – £36,000 per annum, depending on experience

Call Centre Representative Redditch | £25,000 Basic + £35,000+ OTE Customer-focused. Target-driven. Ready for your next opportunity? Are you a confident communicator who loves speaking to people and takes pride in delivering an exceptional customer experience? We’re looking for a Call Centre Representative to join a busy, successful team based in Redditch. This is an exciting opportunity for someone who enjoys building relationships, working towards targets and turning warm enquiries into genuine sales opportunities. You’ll be speaking to customers who have already expressed an interest in the service, so these are warm leads — not cold calling. What you’ll be doing As a key member of the team, you’ll be responsible for: • Making outbound calls to warm leads and customers who have requested contact., • Building rapport and quickly understanding each customer’s individual needs., • Using empathy and excellent listening skills to provide a first-class customer experience., • Qualifying enquiries and booking appointments for Field Sales Advisors., • Managing and maintaining busy diaries for the field sales team., • Reconfirming appointments and proactively rescheduling where necessary., • Helping optimise sales routes and minimise unnecessary travel., • Ensuring every genuine sales opportunity is followed up and fulfilled., • Working towards individual and team targets while maintaining consistently high customer service standards. About you We’re looking for someone who is confident, driven and genuinely customer-focused. You’ll ideally have experience in a sales, customer service, call centre or telephone-based environment, but most importantly, you’ll have the right attitude and a natural ability to connect with people. You’ll be: • A confident and engaging communicator., • Comfortable making outbound calls and speaking with customers., • Empathetic, patient and able to listen to customers’ individual needs., • Target-driven and motivated by achieving results., • Organised, reliable and able to manage a busy diary., • Resilient and positive, with the determination to follow opportunities through., • Professional and customer-focused in everything you do. What’s on offer? • £25,000 basic salary, • £35,000+ achievable OTE, • Office-based role in Redditch, • Warm leads — no cold calling, • A busy, supportive and rewarding working environment, • Genuine opportunity to earn above your basic salary through achievable targets Working hours You’ll work five shifts per week: • 3 x 9:00am–5:30pm, • 2 x 10:30am–7:00pm, • 1 Saturday in every 8, with a day off in lieu Ready to make your next move? If you’re a confident customer service professional who enjoys working to targets and wants the opportunity to earn £35k+, this could be the role for you. Apply online today! Immediate interviews are available, so don’t miss out on this fantastic opportunity

Joining our friendly and hard working family as a Multi-drop Van Driver/Customer Service Assistant, you’ll be on the front line dealing with our customers both in branch and off site (when making deliveries); playing a vital role in our continued success, providing a first class service whilst kee

Our members come from a variety of backgrounds including administration, management, social care, sales, HR, customer service, tech, marketing, advertising, driving, security, data entry, council, farm, marketing, finance, retail, recruitment and NHS workers. No matter what your role, no previous ex

You will play a key role in shaping our commercial strategy from the ground up, establishing a foundation of exceptional service, partnership, and prestige across the sales team. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through ca

Our members come from a variety of backgrounds including administration, management, social care, sales, HR, customer service, tech, marketing, advertising, driving, security, data entry, council, farm, marketing, finance, retail, recruitment and NHS workers. No matter what your role, no previous ex

Discover a unique opportunity to earn extra income in your own time by completing simple online activities.

Our members come from a variety of backgrounds including administration, management, social care, sales, HR, customer service, tech, marketing, advertising, driving, security, data entry, council, farm, marketing, finance, retail, recruitment and NHS workers. No matter what your role, no previous ex

We help connect everyday people with flexible remote, online market research opportunities that influence real products, services, and customer experiences. These may involve online discussions, product testing, or feedback sessions - typically conducted remotely online. Just a willingness to share

Our members come from a variety of backgrounds including administration, management, social care, sales, HR, customer service, tech, marketing, advertising, driving, security, data entry, council, farm, marketing, finance, retail, recruitment and NHS workers. No matter what your role, no previous ex

These may involve online discussions, product testing, or feedback sessions - typically conducted remotely online. Just a willingness to share your opinions Some studies may include early access to new products or services before launch Many studies offer compensation, which varies by study

Our members come from a variety of backgrounds including administration, management, social care, sales, HR, customer service, tech, marketing, advertising, driving, security, data entry, council, farm, marketing, finance, retail, recruitment and NHS workers. No matter what your role, no previous ex

Role Overview: We are welcoming participants from all backgrounds, including anyone looking for customer service representative or customer service agent roles, to take part in upcoming market research studies. Requirements: Access to a smartphone, tablet, or computer with a functional camer

We provide a platform where you can choose from a wide range of paid online tasks, including testing mobile games, participating in market research, and completing digital offers. Market Research: Answering online surveys and sharing your opinions on products.

You will be the crucial link between customers and the workshop, delivering clear servicing explanations and updates while ensuring customers feel valued. In this busy role you will coordinate with technicians, manage workshop communications, and offer guidance on our products and services to maximi

Assistant Manager in Stockton on Tees.In this full-time role, you will inspire your store team, create a welcoming environment, and engage with the local community.You will also manage your team effectively to maximize sales and deliver exceptional results.The position includes a competitive salary

A luxury fashion retailer in London seeks an Assistant Store Manager to support commercial development and enhance customer experience.

The ideal candidate will support the Store Manager with daily operations, ensure exceptional customer service, and train new team members.

Consistently deliver exceptional service. Understanding of excellent service.

You will combine your expert understanding of the Joules products with a friendly, welcoming approach to provide exceptional customer service within the store. At Joules we lead on product, design, print, creative brand strategy and marketing whilst NEXT supports retail, HR, finance, distribution, c

Step into a role as a Sales Assistant at Joules, where you will create an amazing shopping experience by using your knowledge of Joules products and delivering exceptional customer service in-store.

Customer Service Skills (which can be gained from retail experience) - Effective communication skills - Self motivation and strong work ethic - Great personal presentation - Team player - Willingness to develop sales and customer service skills So, If you would like to Kick start a NEWcareer as a sa

Making our customers feel at home through exceptional service. Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them. People-first: You will have an engaging and positive personality, plus a natural ability to bond with cust

You will work with the store team to wow customers, drive sales to meet personal targets, train and motivate colleagues, and ensure the store looks its best while embracing Tapi's customer-focused approach. Tapi Carpets & Floors in the United Kingdom is seeking an enthusiastic colleague to support t

Take ownership of enquiries received into the hospital from various stakeholder groups including patients, consultants, GP’s and medical secretaries and support our customer services team. Nuffield Health York Hospital opened in 2004 and we provide a comprehensive range of private healthcare servi

Reconciliation of Customer Accounts. You will liaise with customers to resolve queries on outstanding payments, working closely with stakeholders to resolve any issues with debt.

Stay informed about our products, promotions and services so you can help customers make informed choices. Your mission is to deliver exceptional service, spark brilliant conversations and help customers with their shopping missions - whether they’re discovering new products they’ll love or find

The role requires someone who has excellent attention to detail and a passion for helping customers.

You will be integral in boosting sales, managing performance and fostering excellent customer relationships.

Customer relationship management (CRM). Comfortable using Microsoft Office and online tools.