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About The Role: \n We’re looking for a proactive Driver Quality Coordinator to keep our warehouse operations running smoothly and ensure every customer receives their appliance on time. You’ll take ownership of preparing delivery and installation runs each morning, monitoring progress throughout the day, and resolving any issues quickly and professionally. \n This is a hands-on role where you’ll support our self-loading depot, ensure all vehicles are roadworthy and compliant, and provide ongoing assistance to our Drivers, Quality, and People teams. \n\n • Salary: From £30,000.00 to £32,500.00 per annum (depending on experience)\n, • Hours:40 hours per week\n, • Start and finish time: Flexible\n, • Shift pattern: Monday-Friday\n, • Job Type: 12 Month FTC\n, • Location: Unit 1, The Heights,Cranbourne Industrial Estate,Cranbourne Road, Potters Bar, EN6 3JN\n\n Here's What You Can Expect To Be Doing: \n \n\n • Prepare and oversee daily delivery and installation runs to ensure timely dispatch.\n, • Monitor operations throughout the day, resolving issues promptly to maintain service standards.\n, • Check all vehicles leaving the depot for security, legality, and compliance with transport legislation.\n, • Complete daily in-house reports for the Depot Manager.\n, • Support and guide drivers, handling queries professionally and efficiently.\n, • Conduct alcohol testing when required and ensure compliance with company policies.\n, • Manage transhipping and reloads to keep operations flowing smoothly.\n, • Debrief vehicles returning from delivery and installation runs, addressing any issues or damages.\n\n A Few Things About You: \n \n\n • Strong understanding of transport legislation and logistics operations.\n, • Ability to build positive relationships under pressure and maintain professionalism.\n, • Confident decision-making skills when the Depot Manager is unavailable.\n, • Quick problem-solving ability and adaptability to changing situations.\n, • Excellent verbal and written communication skills.\n, • Competent in Microsoft Office, particularly Excel.\n\n Our Benefits: \n\n • 33 days holiday \n, • 5% contribution pension scheme\n, • Healthcare Cashback Scheme\n, • Exclusive Staff Discount\n, • Enhanced Maternity, Paternity and Adoption Packages\n, • Expression of wish service\n, • Make a difference days (x2 fully paid charity days a year)\n, • Share-save Scheme\n\n To see all our benefits and perks, visit our AO Benefits page.

Field Service Coordinator – HVACThe Opportunity\n Join a global facilities management business supporting customers across a large technical service operation. \n We’re looking for a graduate to join the team as a Field Service Coordinator, coordinating HVAC engineers and ensuring customer jobs are scheduled, managed and completed efficiently. \n This is a fantastic opportunity for an ambitious graduate to develop experience across operations, customer service, engineering coordination and facilities management. The Role\n You’ll be responsible for coordinating a team of field-based HVAC engineers, managing appointments and acting as the link between customers, engineers and internal teams. \n Key responsibilities: \n\n • Schedule and dispatch HVAC engineers to customer sites\n, • Manage incoming service requests and prioritise jobs\n, • Coordinate engineer diaries, appointments and workloads\n, • Keep customers updated throughout the service process\n, • Liaise with engineers to ensure jobs are completed on time\n, • Track jobs against agreed SLAs and escalate issues where required\n, • Maintain accurate records across internal systems\n, • Support the wider operations and customer service teams\nWhat We’re Looking For\n Graduate – essential \n Strong organisational and time-management skills \n Excellent communication and customer service skills \n Comfortable working with systems and data \n Proactive, energetic and able to work in a fast-paced environment \n Confident coordinating multiple stakeholders

Client Sales Coordinator (Engineering / Electrical)£35,000 - £40,000 + Annual bonus + Outstanding Career Opportunities + Unrivalled Training & Development + Company Perks SchemeEast LondonAre you a capable and detail-oriented, client-facing administrator from an engineering or manufacturing background, looking to work in an internal inbound sales team with a leading business in its industry?Are you looking to progress your career and move into management with a growing, stable business where you will provide commercial support to the sales and account management teams and help secure and develop new clients?On offer is a role within a modern, family-run engineering business focused on continuous improvement, which will provide excellent training and actively encourages career development and progression.The main purpose is to methodically process the quotes with attention to detail and a customer-first approach. You will be practically minded with an inquisitive nature and a natural problem solver from a technical background.The Role: \n\n • Efficiently taking & processing client orders\n, • Serve as the lead point of contact for all account management matters\n, • Build and maintain strong, long-lasting client relationships\n, • Managing enquiries and processing quotations responsibly and intelligently to act in the best interest of the client\n, • Quotation follow-up and negotiation to convert into orders\n\n The Person: \n\n • Logical thinker with common sense\n, • Organised and efficient when dealing with clients\n, • Good Telephone manner\n\n If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.Keywords: Engineering, Administration, Client Liaison, Customer Service, Product Sales, Manufacturing, Printing, POSReference: BBBH25999BWe are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Location: Clerkenwell, London (Hybrid – 3 days in studio) \n Salary & Benefits\n\n • £35,000 – £40,000 (negotiable depending on experience)\n, • Full-time, Monday to Friday\n, • Flexible start/finish times (7am-8am start, 4pm-5pm finish)\n, • Bonus scheme\n, • Paid commute time\n, • Lunch allowance when in the office\n, • 23 days holiday plus bank holidays, increasing with service\n, • Birthday off\n, • Pension\n\n The Opportunity\n We're recruiting on behalf of a growing, design-led construction products business looking to strengthen its in-house design capability with the appointment of a Technical Design Coordinator. \n This role would suit someone with a Mechanical Engineering, Civil Engineering or technically focused Design Engineering background, who enjoys taking ownership of projects, solving technical challenges and working directly with customers and stakeholders. \n Whilst CAD remains an important part of the role, this is not a drawing production position. Much of the detailed and repetitive CAD work is completed by external design resources, allowing you to focus on project coordination, technical problem solving, customer engagement and continuous improvement of design processes. \n You'll play a key role in helping customers develop practical, deliverable solutions, guiding projects from order through to completion while acting as the link between customers, suppliers, contractors and internal teams. \n Key Responsibilities\n\n • Coordinate projects from order through to completion\n, • Review and manage GA drawings, layouts and technical documentation\n, • Work closely with customers to understand requirements and clarify technical information\n, • Identify missing information, potential issues and design risks before they affect project delivery\n, • Take ownership of project progress, ensuring actions are followed up and projects continue moving forward\n, • Coordinate and review work produced by external design resources\n, • Manage design revisions, approvals and customer sign-off\n, • Support customers, suppliers and installation teams with technical queries\n, • Work closely with Operations to ensure solutions are practical, manufacturable and commercially viable\n, • Drive improvements in design processes, standardisation and automation\n, • Maintain accurate project records, drawing registers and status updates\n\n What We're Looking ForEssential\n\n • Degree, HND or equivalent experience in Mechanical Engineering, Civil Engineering, Product Design, Design Engineering or a related technical discipline\n, • Minimum 3 years' experience in Design Engineering, Technical Design, Design Coordination or Project Delivery\n, • Strong CAD capability, ideally SolidWorks and/or AutoCAD\n, • Experience working within manufacturing, engineering, construction products or related technical industries\n, • Strong understanding of Design for Manufacture (DFM), engineering principles or construction product delivery\n, • Excellent communication skills and confidence working directly with customers and stakeholders\n, • Ability to manage multiple projects and priorities simultaneously\n, • Proactive mindset with strong ownership and problem-solving skills\n, • Comfortable asking questions, challenging assumptions and identifying missing information before problems occur\n\n Desirable\n\n • Experience with architectural metalwork, balustrades, façades, steelwork, fabrication or construction products\n, • Experience coordinating outsourced design resources\n, • Exposure to process improvement, automation or standardisation initiatives\n, • Experience working with architects, contractors, developers or manufacturing teams\n, • Knowledge of BIM, Revit or other engineering design tools\n\n Why Apply?\n\n • Join a growing business investing heavily in its design function\n, • Work on technically challenging, bespoke projects\n, • Play a key role in shaping and improving design systems and processes\n, • Modern Clerkenwell studio environment\n, • High level of project ownership and autonomy\n, • Opportunity to influence continuous improvement and automation initiatives\n, • Collaborative team culture with clear opportunities for development\n\n Additional Information\n This is a technical engineering and project coordination role, best suited to candidates from Mechanical Engineering, Civil Engineering, Manufacturing, Product Design or Construction Product backgrounds. Success in the role is driven as much by communication, project ownership and problem-solving ability as it is by CAD capability.

Technical Service Coordinator \n Location \n Tooting, London (SW17) \n Salary \n £30,000 - £40,000 per annum, depending on experience \n Contract Type \n Permanent \n Working Hours \n 37.5 hours per week \n Monday to Friday \n Office-based role \n The Opportunity \n An exciting opportunity has arisen for a highly organised Technical Service Coordinator to join a growing and well-established engineering business specialising in hazardous materials storage and safety solutions. \n This role will play a key part in coordinating service, maintenance and installation activities across the UK, ensuring engineers, customers and suppliers are aligned to deliver projects and service work efficiently and on schedule. \n Reporting directly to the Managing Director, the successful candidate will work closely with clients, service engineers and internal departments to manage workloads, maintain accurate records and ensure excellent customer service throughout the project lifecycle. \n Full training will be provided on the company's products, systems and industry standards. \n This role would suit an organised and proactive individual with strong communication skills and a technical mindset. Applications are welcomed from experienced coordinators, graduates or college leavers looking to develop a long-term career within a technical engineering environment. \n Key Responsibilities \n\n • Coordinate service, maintenance and installation activities across multiple customer sites\n, • Schedule engineers and manage workloads to ensure service commitments are delivered on time\n, • Act as a key point of contact for customers, responding to enquiries and providing project updates\n, • Maintain accurate service records, schedules and project documentation\n, • Track project progress and ensure all activities are completed within agreed timescales\n, • Use Microsoft Excel and Microsoft Dynamics 365 to manage service schedules, customer information and project data\n, • Liaise with engineers, suppliers and customers to coordinate resources and site requirements\n, • Support the preparation of quotations, reports and service documentation\n, • Monitor outstanding actions and ensure timely completion of maintenance and service activities\n, • Assist with continuous improvement of service processes and administrative systems\n, • Support the wider team with project coordination and operational activities as required\n\n What We Need From You \n Essential: \n Mechanical Engineering degree or equivilant \n\n • Strong organisational and planning skills\n, • Excellent communication skills, both written and verbal\n, • Confident dealing with customers, engineers and internal stakeholders\n, • Good working knowledge of Microsoft Office, particularly Excel\n, • Strong attention to detail and ability to manage multiple tasks simultaneously\n, • Ability to work independently and as part of a small, fast-paced team\n, • Positive attitude and willingness to learn\n\n Desirable: \n\n • Previous experience in a service coordination, project coordination, scheduling or administrative role\n, • Experience using Microsoft Dynamics 365 or similar ERP/CRM systems\n, • Technical, engineering or construction industry exposure\n, • Experience coordinating field-based engineers or maintenance teams\n, • Engineering qualification, college course or technical education background\n, • Understanding of service, maintenance or project delivery environments\n\n What We Offer \n\n • Salary of £30,000 - £40,000 depending on experience\n, • Discretionary annual bonus\n, • Company pension scheme\n, • 21 days holiday plus all English bank holidays\n, • Company laptop and full IT setup\n, • Full training on company products, systems and industry standards\n, • Ongoing development opportunities within a growing engineering business\n, • Opportunity to build a long-term career in a specialist technical sector\n\n Working Pattern & Location \n 37.5 hours per week, Monday to Friday. \n This is primarily an office-based position, although occasional site visits may be required as part of training and development. \n \n Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.

Job Title: Facilities Coordinator \n Location: Central London \n Salary: £32,500 plus Corporate benefits \n \n Are you the ultimate go-to person? \n Our client believe the workplace should be inspiring, seamless, and safe. They are seeking a high-energy Facilities Coordinator to champion their internal office culture. If you love building relationships, solving problems on the fly, and making people smile every day, this is the stage for you. \n \n Your Day-to-Day Impact \n\n • The Ultimate Host: Give new hires a flawless first-day experience by leading building orientations and facility introductions.\n, • The Office Guardian: Run daily walkarounds to ensure brand signage, artwork, and desk environments look immaculate and compliant.\n, • The Connector: Act as the vital link between our internal colleagues, contract partners, and premium vendors.\n, • The Operations Engine: Manage the heartbeat of the office—from post-room logistics and locker management to supplier coordination.\n, • The Flexible Problem Solver: Jump in to support the front desk or assist with dynamic office moves whenever the business needs a helping hand.\n\n \n Who You Are \n\n • You possess a natural gift for customer service and high emotional intelligence.\n, • You shake off pressure easily and love the buzz of a fast-paced environment.\n, • You are an eagle-eyed perfectionist who spots a compliance issue or an untidy cable from a mile away.\n, • You are organized, highly professional, and fully fluent in Microsoft Office.\n, • Experience within similar backgrounds, ideally professional commercial offices or hospitality environments.\n\n \n

We are looking for an experienced Facilities Coordinator to manage maintenance, repairs, contractor works and statutory compliance across a residential property portfolio. \n You will play a key role in ensuring buildings are safe, well maintained and compliant, while delivering works efficiently, cost-effectively and with minimal disruption to residents. Key Responsibilities\n\n • Coordinate planned, reactive and remedial works from instruction through to completion.\n, • Manage contractor and service provider relationships, monitoring performance, quality, costs and completion.\n, • Maintain accurate, up-to-date and audit-ready compliance and facilities records.\n, • Track risk assessment and compliance actions, ensuring deadlines are met and high-risk actions are not overdue.\n, • Carry out regular property inspections and ensure maintenance and health & safety standards are maintained.\n, • Support property managers with larger maintenance, refurbishment and improvement projects.\n, • Review completed works and approve authorised invoices.\n, • Provide clear updates and reporting to property and estate management teams.\n, • Respond promptly to residents, clients, contractors and internal teams, maintaining a high standard of customer service.\nAbout You\n\n, • Experience in facilities coordination, property management or block management, ideally within residential property.\n, • Good understanding of statutory compliance and building maintenance requirements.\n, • Strong contractor management and organisational skills, with the ability to manage multiple works at once.\n, • Excellent attention to detail, communication and problem-solving skills.\n, • Comfortable using property, CAFM/works management and compliance systems; Qube and Datastation experience is desirable.\n, • IOSH/NEBOSH or relevant compliance experience is desirable.\n\n \n This is an excellent opportunity for an experienced compliance professional to take a broad role across audit, risk, quality, environmental management, data protection and information security. \n \n Thank you for your interest in opportunities with Unico Recruitment (London) Ltd. \n Due to the high volume of applications we receive, we regret that we are unable to provide individual feedback to every candidate. If you have not heard from us within 48 hours, please assume that your application has not been successful on this occasion. \n We will retain your CV on file and contact you should any suitable opportunities arise. In the meantime, we encourage you to visit our website regularly, as new roles are posted daily. \n Unico Recruitment (London) Ltd is an independent recruitment agency with over 20 years of experience supporting clients and candidates across the UK. We wish you every success in your job search.

Service Coordinator Power\n Erith Monday to Friday | 8:00am 5:00pm | 42 hours per week \n Speedy is the UK's leading hire provider, offering the widest range of tools, specialist equipment, plant and support services everything for every job. \n We're looking for an organised and customer-focused Service Coordinator to join our Power team in Erith. This is an exciting opportunity to play a key role in coor... \n \n \n ZIPC1_UKTJ

An opportunity has arisen for a Lettings Property Manager to join an independent estate agency specialising in residential sales, lettings and property management providing personalised property services to buyers, sellers, landlords and tenants. \n As a Lettings Property Manager, you will be responsible for managing a fully managed lettings portfolio, overseeing property operations including maintenance, compliance, inspections, contractor coordination, and communication with landlords, tenants, and other stakeholders. \n This full-time office-based role offers a salary range of £30,000 - £35,000 and benefits. \n You will be responsible for: \n\n • Managing maintenance requests from initial reporting through to completion, including arranging access, issuing work instructions, and following up outstanding works.\n\n\n, • Conducting property inspections, preparing detailed reports, and identifying any required maintenance works.\n, • Obtaining landlord approval for repairs, arranging payments, and managing property management enquiries.\n, • Sourcing contractor quotations, negotiating costs, and ensuring value for money.\n, • Processing contractor invoices and monitoring landlord account balances.\n, • Liaising with local authorities regarding property-related matters.\n, • Managing check-out processes, inventory reviews, deposit matters, and serving relevant notices.\n, • Handling insurance claims with councils and relevant parties.\n, • Supporting contractor onboarding and maintaining accurate contractor records.\n\n What we are looking for: \n\n • Previously worked as a Lettings Property Manager, Property Manager, Lettings Manager, Tenancy Manager,Lettings Coordinator, Property Coordinator or in a similar role\n, • Have 2 years of experience within property management (highly preferable)\n, • Skilled in Microsoft Word, Excel, and Outlook.\n, • Strong customer service skills with the ability to build and maintain positive relationships.\n, • Confident communication skills, both written and verbal.\n, • A calm and professional approach when dealing with landlords, tenants, contractors, and other stakeholders.\n, • A full driving licence.\n\n This is a great opportunity for a Property Manager looking to take ownership of a residential portfolio and play a key role within a growing lettings team. \n Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. \n Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Sales & Accounts Coordinator, £35k - 40k \n Farringdon, London \n Hybrid working: 2-3days per week in the central London Office \n Bench IT requires an experienced Sales and Accounts Coordinator to support a number of Account Directors providing IT Infrastructure services to a number of clients. \n The role provides pivotal commercial, administrative and coordination support to the Sales team, acting as a key liaison between customers, the sales team, operational delivery teams and internal departments, to ensure that customer requests, quotations and sales orders are processed accurately and efficiently, and that procedures are maintained. \n The role is critical in maintaining high service levels, supporting account growth and enabling the Sales Team to focus on client relationships and new opportunities. \n Key Responsibilities \n\n • Account and customer support: act as the primary support contact for allocated customers, handle inbound customer enquiries, support ongoing client relationships and maintain accurate customer records, contacts and opportunities within the CRM system.\n, • Quoting and commercial administration: by working closely with Design and Estimation teams to organise customer quotations, issue customer quotations, obtain supplier pricing, lead times and technical information, track quote approvals and revisions. Assist with margin checks, pricing accuracy and internal approvals.\n, • Order and delivery coordination: process sales orders in line with agreed commercial terms, coordinate with operations, project teams and logistics, track order progress, materials availability and delivery schedules, and proactively communicate updates, changes and issues.\n, • Internal department coordination: acting as a central point of contact between Sales, Operations, Finance and Procurement, to support internal reporting, pipeline updates and account reviews, and ensure all quotes, orders, contracts and variations are correctly stored and maintained.\n, • Reporting and administration: assist with sales pipeline management, forecasting and reporting, maintain accurate records for audits, customer governance and internal reviews, and support invoicing queries by liaising with Finance to resolve discrepancies.\n\n Required Experience \n\n • Previous experience in a sales/account support or commercial administration role.\n, • Strong organisational skills and excellent attention to detail.\n, • Confident communication skills with customers and internal stakeholders.\n, • Ability to manage multiple tasks and priorities in a fast-paced environment.\n, • Proficiency in Microsoft Office, including Excel, Word, PowerPoint and Outlook.\n, • A professional, customer-focused approach.\n, • Any previous experience working within an IT Infrastructure organisation would be advantageous, as would an understanding of IT networking, data centers and enterprise-wide IT solutions\n\n

\n Exams Coordinator - 12 Month Maternity Cover \n £30,962 \n London \n Temporary, Full Time - Contract – 12 month fixed term contract \n Working hours – Full time (35 hours per week). Standard working hours between 9am – 5pm. \n Working arrangements – London, hybrid homeworking (minimum 6 days a month in office). \n \n \n The Federation of Royal Colleges of Physicians based in the UK and with an international reach is a collaboration between the Royal College of Edinburgh, Royal College of Physicians and Glasgow and Royal College of Physicians. Collectively the colleges represent 50,000 physicians worldwide. For physicians in the UK and globally, the colleges provide an invaluable professional network, opportunities to share best practice and ongoing educational opportunities. \n \n The Federation develops and delivers services to support doctors at every stage of their careers, including: \n \n\n • Examinations (Membership of the Royal Colleges of Physicians of the UK – MRCP(UK)\n, • Training (Joint Royal Colleges of Physicians Training Board – JRCPTB)\n, • Continuing Professional Development (CPD)\n, • The Federation is looking for a Coordinator to join the Examinations team and support with the coordination and delivery of Specialty Certificate Examinations (SCEs).\n\n \n Key responsibilities \n \n\n • Lead the co-ordination of the Specialty Certificate Examinations (SCEs)\n, • Coordinating various tasks within the examinations cycle (diet), ensuring tasks are performed accurately as per standard operating procedures and agreed timelines, assigning tasks to administrators where appropriate.\n, • Coordinate results processing and shipping of diplomas for SCE exams\n, • Manage the scheduling of all SCE exams – liaising with Federation Leads and suppliers to set exam calendars for future diets – confirmation of timeslots and capacity.\n, • Work with colleagues across the department to maintain accurate files, records, and statistics for audit, appeals and research purposes.\n, • Lead on completing SOPs and ensuring they are reviewed regularly and fully up to date.\n, • Track, monitor and report on exams related income, overseeing monthly reconciliation and support with the annual setting of budgets.\n, • Prepare various management information reports, for both internal and external meetings, as necessary\n, • Lead on processing reasonable adjustment requests for SCE exams\n, • Lead on project work in order to meet the needs of the business (including development of business systems/ processes) and deliver on initiatives identified in the business planning process.\n, • Support examination managers in identifying and mitigating risks, as per the risk register.\n, • Deputise for the Exams Managers as required.\n\n \n Any other duties as may be reasonably expected, and which are commensurate with the level of the post. \n \n About you \n \n\n • Experience of coordinating and delivering exams or similar event management.\n, • Experience of delivering strong customer service.\n, • Experience of working in a busy team, delivering complex and high-stakes work.\n, • Experience of building and developing relationships with a range of internal and external stakeholders at all levels.\n, • Excellent written and verbal communication, tailored for audience and purpose.\n, • Expertise of general office software and able to quickly become competent with specialist software used by Federation.\n, • A high degree of accuracy and attention to detail in all work.\n, • Accurate data entry and good attention to detail.\n, • Interacts with staff and other professions with respect for difference and diversity.\n, • Demonstrates flexibility and adapts to agreed changes and new ways of working positively, effectively and completely.\n, • Able to prioritise and manage your workload according to importance and urgency and remains focused on routine tasks and understands why achievement is important.\n, • Demonstrates an ability to work to deadlines and to agreed standard operating procedures.\n\n \n For more information about the role please view the job description downloadable at the bottom of this page. \n \n How to apply \n \n Please click "Apply Now" to submit your CV and a supporting statement (no more than 2 pages) explaining, with clear examples, how your skills and experience match the job description and person specification. Applicants who do not submit a relevant supporting statement as requested will not be shortlisted. \n \n For an informal discussion about this role, candidates are welcome to contact our recruitment team on: \n \n Closing date: 31 August 2026 \n Interviewing date: ongoing \n \n Please note, we will be reviewing applications as they are received. Interviews may be arranged, and the role may be filled before the advertised closing date. Early applications are therefore encouraged. \n \n The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. \n \n The RCP is all about our people – our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us. \n \n \n

Project Support Coordinator \n Up to £30,000 | Surrey | Hybrid Working \n Join a growing specialist business within the luxury interiors and construction sector. We're looking for a highly organised Project Support Coordinator to help manage projects from order confirmation through to production, ensuring an exceptional experience for clients. \n What You'll Be Doing \n\n • Acting as the key point of contact for clients throughout projects.\n, • Coordinating surveys, schedules, and project documentation.\n, • Maintaining CRM and project management systems.\n, • Liaising with suppliers, production teams, and internal stakeholders.\n, • Reviewing specifications and ensuring orders are accurate before production.\n, • Supporting smooth project delivery and high-quality customer service.\n\n What We're Looking For \n\n • Previous experience in project support, administration, or coordination.\n, • Strong organisational and communication skills.\n, • Excellent attention to detail.\n, • Proficiency in Microsoft Office and CRM systems.\n, • Experience within construction, interiors, design, or manufacturing is advantageous.\n\n What's On Offer \n\n • Salary up to £30,000.\n, • Hybrid working after probation.\n, • Generous holiday allowance.\n, • Pension scheme.\n, • Employee wellbeing support.\n, • Free parking and EV charging.\n, • Clear progression opportunities within a growing business.\n

Helpdesk Coordinator - White City, London£31,000 | Monday-Friday, 8:30am-5:30pm (40 hours) \n Catch 22 are partnering with a leading Facilities Management provider to recruit a Helpdesk Coordinator for a high-profile corporate site in White City. \n This is a fast-paced, client-facing role where you will act as the first point of contact for all FM requests, managing jobs via CAFM (QFM), coordinating engineers and contractors, and ensuring service delivery meets agreed SLAs. \n Key Responsibilities: \n\n • Manage helpdesk inbox and calls, logging requests accurately on CAFM\n, • Schedule engineers, contractors, and service teams\n, • Track job progress, update records, and produce reports\n, • Raise purchase orders, manage invoices, and support quotations\n, • Support compliance reporting (PPMs) and contractor administration\n\n About You: \n\n • Previous experience in a helpdesk or FM coordination role\n, • Strong organisational and communication skills\n, • Confident IT user (CAFM systems, MS Office)\n, • Proactive, reliable, and customer-focused\n\n What's on Offer: \n\n • 33 days holiday, EAP, and reward schemes\n, • Training and development opportunities\n, • Subsidised gym membership and additional benefits\n\n If you're an organised coordinator looking to join a well-established FM provider on a flagship site, apply today.

Gas & Plumbing Coordinator \n Salary: £30,000 - £32,000 per annum \n Contract: Permanent \n Location: Uxbridge area \n Our client is looking for an experienced Gas & Plumbing Coordinator to join their busy team. This is an excellent opportunity for someone with a strong background in gas compliance and scheduling who enjoys working in a fast-paced environment and takes pride in delivering an organised, customer-focused service. \n Working closely with management and operational teams, you will coordinate planned gas servicing, oversee reactive plumbing and gas works, and help ensure all compliance requirements are met. The successful candidate will play a key role in maintaining accurate records, supporting operational performance and providing excellent communication between clients, engineers and internal teams. \n The Role \n\n • Coordinate and schedule gas servicing to maintain compliance.\n, • Arrange gas and plumbing repairs, ensuring work is completed within agreed timescales.\n, • Monitor compliance documentation and ensure certification is completed and recorded accurately.\n, • Issue reports and relevant documentation to clients following completed works.\n, • Act as a key point of contact for managers, engineers and customers, providing clear and professional communication.\n, • Support the administration of the department, maintaining accurate records and responding to client queries.\n, • Help ensure key performance indicators, customer satisfaction targets and compliance standards are consistently achieved.\n, • Work collaboratively with colleagues while demonstrating a positive and proactive approach.\n\n The Ideal Candidate Will Have \n\n • Previous experience coordinating gas compliance and servicing within a gas or maintenance environment.\n, • A proven track record of coordinating engineers and planned maintenance schedules.\n, • A good understanding of compliance requirements relating to gas servicing.\n, • Strong organisational skills with the ability to prioritise competing workloads and meet deadlines.\n, • Excellent communication and relationship-building skills.\n, • A flexible, adaptable approach and the ability to remain calm under pressure.\n, • Good administrative and record-keeping skills with strong attention to detail.\n\n Why Apply? \n\n • Competitive salary of £30,000-£32,000 per annum.\n, • Friendly and supportive working environment.\n, • Free on-site parking.\n, • Occupational pension scheme.\n, • 28 days' holiday, including bank holidays.\n, • A varied and rewarding role within a well-established organisation.\n\n What You Need to Do Now: \n If this sounds like the role for you, don't wait - apply today with your up-to-date CV! \n If it's not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they're placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. \n Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. \n A little more about us: \n We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. \n All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. \n We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. \n We take your privacy seriously. Please see our website for our full Data Privacy Notice. \n Keywords for this role may include: Gas Coordinator, Gas Compliance Coordinator, Compliance Administrator, Service Coordinator, Maintenance Coordinator, Plumbing Coordinator, Repairs Coordinator, Uxbridge jobs. \n Please check the location, salary, benefits and any client-specific operational details before posting externally. \n Top of Form \n Bottom of Form \n

Facilities CoordinatorLocation: Central London (Trafalgar Square area)Hourly Rate: £15.42Contract Length: 3/6 monthsWorking Pattern: Full Time (Monday - Friday, 9:00 AM - 5:00 PM) based in office full time \n \n Key Responsibilities: \n Help Desk: \n\n • Assist with travel bookings, couriers, car hire, and stationery orders.\n, • Maintain and update internal spreadsheets.\n\n Switchboard Operations: \n\n • Answer and transfer calls on the switchboard.\n, • Provide appropriate contact details to callers.\n\n Office Support: \n\n • Set up conference and meeting rooms for various activities.\n, • Manage the movement of post, stationery, and other materials.\n, • Issue access passes and monitor service areas to ensure stock availability.\n, • Escort non-employees on-site as needed.\n, • Maintain cleanliness in all areas, ensuring a clutter-free environment.\n\n General Duties: \n\n • Assist with various tasks as requested by the FM team.\n\n To succeed in this role, you should have: \n\n • A successful track record in a customer-focused environment.\n, • Excellent interpersonal skills, both written and oral.\n, • Proficiency in MS Office, particularly Outlook and Word, with some Excel experience.\n, • A fast learner who thrives under pressure and can meet tight deadlines.\n, • Sound numeracy skills and a flexible approach.\n, • The ability to lift and move bulk materials.\n, • An approachable and helpful demeanour.\n, • Awareness of health and safety issues.\n, • A proactive attitude with the ability to take initiative.\n\n \n Note: This job description may evolve over time, but the essence of the role and its responsibilities will remain intact. We look forward to welcoming a dedicated Facilities Coordinator to our team! \n Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Hexagon Group are delighted to be partnering with a leading property consultancy to recruit a Facilities Coordinator for a prestigious commercial office building in the West End. This is a fantastic opportunity to join a high-performing on-site team, managing a landmark building that has recently undergone an extensive refurbishment and offers an exceptional working environment for both occupiers and visitors. In addition to excellent opportunities for professional development and career progression, you will be rewarded with a salary of up to £37,000, alongside a comprehensive benefits package. \n Supporting an experienced Building Manager, you'll play a key role in the day-to-day operation of this premium asset, acting as a central point of contact for tenants, contractors and visitors. This is a varied position where no two days are the same, combining facilities coordination, contractor management, and tenant engagement, whilst helping to ensure the building continues to deliver first-class service standards. \n You'll assist with coordinating planned and reactive maintenance, support compliance activities, oversee contractor attendance on site, and help maintain accurate operational records. The role will also see you involved in health and safety processes, occupier engagement initiatives, and the coordination of building events, making it an excellent opportunity for someone looking to broaden their experience within commercial property management. \n We're keen to speak with candidates who have previous experience within Facilities Management, Property Management or a customer-focused corporate environment. You will be highly organised, proactive and confident managing multiple tasks, with excellent communication skills and a genuine passion for delivering an outstanding occupier experience. Experience working within a multi-tenanted commercial property would be advantageous, alongside a good understanding of health and safety legislation. IOSH Managing Safely or a similar qualification would be beneficial but is not essential. \n This is an excellent opportunity to join an organisation that genuinely invests in its people, offering ongoing training, career development and the chance to work within one of Central London's most impressive commercial buildings.

Labour Controller Barkingside, Essex Office-Based | Monday to Friday £37,000 + Standby/Call-Out Allowance (TBC) \n The Opportunity \n We are seeking an organised and proactive Labour Controller to join a busy facilities maintenance team in Barkingside. This role plays a key part in coordinating planned and reactive maintenance works, ensuring engineers and subcontractors are effectively scheduled while delivering excellent customer service. \n You will be the first point of contact for clients, managing maintenance requests, allocating resources, monitoring job progress, and ensuring service levels are met. This role is ideal for someone with experience in Facilities Management, Maintenance Coordination, Scheduling, or Helpdesk Operations. \n Key Responsibilities \n\n • Act as the first point of contact for client enquiries and maintenance requests.\n, • Log and manage reactive maintenance tasks.\n, • Schedule engineers for planned and reactive works.\n, • Manage engineer diaries and workforce planning.\n, • Coordinate subcontractors and site access arrangements.\n, • Monitor jobs to ensure contractual response times are met.\n, • Liaise with the Contracts Manager on resource allocation.\n, • Prepare permits to work, RAMS, and related documentation.\n, • Maintain accurate records on internal systems and client portals.\n, • Provide updates to clients on job progress and completion.\n, • Review engineer reports and identify remedial works.\n, • Process timesheets, paperwork, and completion reports.\n, • Order materials and monitor deliveries.\n, • Track outstanding works and follow up on actions.\n, • Participate in the out-of-hours rota (currently 1 week in 6).\n\n Skills & Experience \n\n • Experience as a Labour Controller, Scheduler, Planner, Helpdesk Coordinator, Maintenance Coordinator, or similar.\n, • Strong organisational and multitasking skills.\n, • Excellent communication and customer service abilities.\n, • Experience coordinating engineers, contractors, or mobile workforces.\n, • Ability to work to SLAs and deadlines.\n, • Good IT skills, including Microsoft Excel.\n, • Experience using CAFM or maintenance management systems.\n, • Strong attention to detail and problem-solving skills.\n, • Professional, proactive, and team-focused approach.\n\n What's on Offer? \n\n • £37,000 basic salary\n, • Standby/Call-Out Allowance (TBC)\n, • Full-time, permanent position\n, • Office-based role in Barkingside\n, • Supportive and established team environment\n, • Fast-paced role with genuine responsibility\n, • Long-term career development opportunities\n\n Apply Now \n If you have experience coordinating maintenance operations and enjoy working in a fast-paced environment, we'd love to hear from you. Apply today with your updated CV for immediate consideration.

Job Title: Client Service and Operations Coordinator Location: Central LondonPackage: £35,000-£45,000, covered transport costs, on-site chef, hybrid working, and moreWorking Hours: Full Time, Monday-Friday, 7:30am-4:30pm \n An exciting new opportunity for a Client Service Coordinator has arisen within a rapidly growing medium sized Accountancy Practice in Central London. This highly ambitious practice boast a vibrant working culture, in a state of the art office. \n This role is well suited to Operations Assistants/Manager, Customer Service Professionals, and administrators, ideally with experience working for an accountancy or financial practice. You will help create an exceptional, responsive client experience whilst keeping the day-to-day operation of the practice running smoothly. This is a crucial role to this firm, and an opportunity you don't want to miss \n Client Service and Operations Coordinator Job Responsibilities \n\n • Ensure accurate financial tracking and reporting, including invoicing, supplier payments, reconciliations, aged debtors and regular KPI reporting.\n, • Support day-to-day operations through workflow coordination, resource management, meeting organisation and proactive escalation of issues or blockers.\n, • Provide a high standard of client service by responding promptly to queries, preparing scopes of work and business terms, and taking ownership of requests through to resolution.\n, • Coordinate client onboarding and disengagement, ensuring documentation, company forms, confirmation statements, dividend vouchers and other required records are completed accurately.\n, • Support tax and compliance processes, including YEAs, CTRs, ITRs, P11Ds, HMRC queries, tax payment reminders, AML checks and client due diligence requirements.\n, • Maintain accurate records and systems, including uploading files to CCH, managing team mailboxes and producing daily and weekly reports to support effective team working.\n, • Support recruitment, employee onboarding, marketing and wider business development activities, contributing to the firm's growth and operational objectives.\n, • Promote a collaborative and accountable team environment by supporting colleagues, managing actions and follow-ups, sharing feedback, and identifying opportunities to improve processes and efficiency.\n, • Organise and manage meetings where needed, and support team members with operational tasks\n\n Client Service and Operations Coordinator Job Requirements \n\n • Any experience working for an accountancy practice, or within financial services, is beneficial but not essential\n, • Must have experience in an administrative, or HR, or Operations, or Customer Service role\n, • Should be comfortable working within a team, and collaborating with different departments\n, • Proficiency in Microsoft office, and are comfortable learning new systems and software\n, • Should be a proactive, dependable, and service minded individual, with strong attention to detail.\n, • Should have excellent, interpersonal, organisational, and communication skills\n\n Client Service and Operations Coordinator Salary & Benefits \n\n • Salary depending on experience, but can range from £35,000-£45,000\n, • 22 days holiday plus bank holidays, plus your birthday off, and option to purchase additional holiday\n, • All commute costs are covered\n, • Onsite Chef - providing free Breakfasts and Lunches\n, • Mon-Fri 7:30am-16:30 pm (can flex to 8:30am-5:30pm)\n, • 1 day a week WFH\n, • Excellent office environment with latest tech, and a vibrant team\n, • Statutory pension and sick pay\n, • Study support is available\n, • Consistent training and CPD opportunities\n\n Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.

Preparing for Adulthood (PfA) Coordinators manage the Education, Health and Care (EHC) Plan process to ensure that young people with SEND aged 14-25 receive appropriate assessments, services, and provision. Coordinators are responsible for a caseload as defined by the Service Manager and have prime responsibility for coordinating the entire process with families to create an EHC Plan. This will include presenting requests to the appropriate Panels, coordinating assessments from other agencies, and drafting and finalising the plan with families. As part of this process the coordinator will be expected to act as a professional exemplar in carrying out all duties with a 'can do' attitude and continue to improve customer satisfaction levels for the service. The coordinator will be expected to undertake duties in an efficient and timely manner, reaching appropriate placement decisions, including being responsible for managing the arrangements for Phase Transfer and transitions through liaison with Social Care and Health services, schools/Colleges, and parents/carers. Coordinators will work closely with service providers and families in order to ensure that the provision outlined in the EHC Plans is being effectively delivered and to take appropriate action where this is not the case. To support this, coordinators will be expected to manage processes including Annual Reviews, and carry forward any requests to amend the EHCP. Coordinators will lead Annual Reviews as required and input into monitoring systems for the management of all Review processes. As a PfA Coordinator, you will be expected to be aware of the requirements for the participation of young people over compulsory school age and to advise professionals on aspects arising from mental capacity issues; you have the prime responsibility to ensure that young people have an appropriate transition plan in place in line with statutory requirements; keep up to date with good practice on how young people with SEND experience transition, including advice and consultation with agencies within AFC. \n If you are interested in this role please send your updated CV in the first instance.

Company Description The Free Speech Union is a non-partisan, mass-membership public interest organization that defends and promotes the speech rights of its members. It provides support, advocacy, and resources to individuals facing challenges related to freedom of expression. The organization values integrity, fairness, and a commitment to free and lawful expression. \n \n Role Description The Event Coordinator is a full-time position responsible for planning, organizing, and delivering events that support the Free Speech Union’s mission, including panel discussions, member meetings, workshops, and public forums. This is a hybrid role with many events taking place in London, but also across the UK, with a mix of on-site event work and work from home for planning, coordination, and administration. Day-to-day tasks include developing event concepts, managing timelines and logistics, coordinating venues and suppliers, arranging speakers and guests, and handling registrations and ticketing. The role also involves managing budgets, preparing event materials, overseeing on-the-day operations, and ensuring a high-quality experience for attendees. The Event Coordinator will collaborate with internal teams on promotion, member communications, and post-event feedback to improve future events. \n \n Qualifications \n\n • Strong event planning and event management skills, including experience coordinating multiple events and timelines.\n, • Excellent communication and customer service abilities to engage members, speakers, partners, and vendors professionally.\n, • Sales or outreach experience, particularly in promoting events, driving attendance, and building relationships with stakeholders.\n, • Proven organizational and time-management skills, with attention to detail and the ability to manage budgets and logistical arrangements.\n, • Comfort working in a hybrid environment, with the ability to attend events and meetings in the across the UK and work effectively from home.\n, • Proficiency with standard office and event management tools (e.g., email marketing platforms, online ticketing systems, spreadsheets etc).\n, • Experience in membership organizations, non-profits, or advocacy groups is beneficial, as is an interest in issues related to free speech and public debate.\n, • Relevant education or training in event management, communications, marketing, or a related field, or equivalent practical experience.\n

Academic Coordinator \n Professional Membership Organisation – Engineering Sector \n Central London (Hybrid – 2 days office, 3 days home) \n £30,000–£32,000 + excellent benefits including 25 days' annual leave plus bank holidays, birthday leave, a generous pension scheme, and a close-knit, supportive culture with regular summer and winter social events \n Permanent | Full Time \n \n Our client, a respected and well-established professional membership organisation in the engineering sector, is looking to recruit an organised and proactive Academic Coordinator to join their Membership and Professional Standards team. \n The Role of Academic Coordinator \n Reporting to the Membership & Professional Standards Manager, you will play a key role in supporting membership services, professional registration activities and member engagement. You will coordinate membership applications, professional registration processes and member communications, whilst providing administrative support to regional volunteer groups and helping deliver an engaging programme of member webinars. The role requires excellent organisational skills, strong attention to detail and the ability to manage multiple priorities whilst delivering a first-class service to members and stakeholders. \n Person Specification \n Experience working within a membership organisation, professional body, charity, institute or customer-focused administrative environment. \n Experience supporting membership, registrations, customer service or membership administration would be highly desirable. \n Excellent administrative and organisational skills with exceptional attention to detail. \n Strong IT skills, including CRM databases, Microsoft Office and Excel. \n Excellent written and verbal communication skills. \n Confident working with members, volunteers and a range of stakeholders. \n Able to manage multiple priorities whilst maintaining a high level of accuracy. \n A proactive, friendly and customer-focused approach with the ability to work independently and as part of a team. \n Experience supporting professional registration or accreditation processes would be advantageous but is not essential. \n \n To apply for this role, please send your CV. \n Due to the high volume of applications, only successful candidates will be contacted within 10 working days. \n Membership Bespoke is acting as a recruitment business in relation to this role. We positively encourage applications from suitably qualified and eligible candidates from all backgrounds.

Registration Coordinator \n Professional Membership Organisation – Engineering Sector \n Central London (Hybrid – 2 days office, 3 days home) \n £30,000–£32,000 + excellent benefits including 25 days' annual leave plus bank holidays, birthday leave, a generous pension scheme, and a close-knit, supportive culture with regular summer and winter social events \n Permanent | Full Time \n \n Our client, a respected and well-established professional membership organisation in the engineering sector, is looking to recruit an organised and proactive Registration Coordinator to join their Membership and Professional Standards team. \n The Role of Registration Coordinator \n Reporting to the Membership & Professional Standards Manager, you will play a key role in supporting membership services, professional registration activities and member engagement. You will coordinate membership applications, professional registration processes and member communications, whilst providing administrative support to regional volunteer groups and helping deliver an engaging programme of member webinars. The role requires excellent organisational skills, strong attention to detail and the ability to manage multiple priorities whilst delivering a first-class service to members and stakeholders. \n Person Specification \n Experience working within a membership organisation, professional body, charity, institute or customer-focused administrative environment. \n Experience supporting membership, registrations, customer service or membership administration would be highly desirable. \n Excellent administrative and organisational skills with exceptional attention to detail. \n Strong IT skills, including CRM databases, Microsoft Office and Excel. \n Excellent written and verbal communication skills. \n Confident working with members, volunteers and a range of stakeholders. \n Able to manage multiple priorities whilst maintaining a high level of accuracy. \n A proactive, friendly and customer-focused approach with the ability to work independently and as part of a team. \n Experience supporting professional registration or accreditation processes would be advantageous but is not essential. \n \n To apply for this role, please send your CV. \n Due to the high volume of applications, only successful candidates will be contacted within 10 working days. \n Membership Bespoke is acting as a recruitment business in relation to this role. We positively encourage applications from suitably qualified and eligible candidates from all backgrounds.

Customer Service Contractor (Subscriptions & App Experience) \n \n 📍 Remote/Hybrid (UK) \n 📅 Contract: 9 Months \n ⏱ Start Date: September 2026 (ASAP) \n 💼 Contract Type: Contractor or Fixed-Term Contract \n £37,000 annual salary \n \n About the Role \n We're looking for an experienced and proactive Customer Service Contractor to help shape and scale the customer experience across a growing subscription-based digital product portfolio, including a mobile app and premium audio subscription offering. \n This is not a traditional customer service role. You'll be the primary owner of customer operations, responsible for building processes, improving customer journeys, managing incidents, and establishing the systems and frameworks needed to support a rapidly growing subscriber base. \n You'll work closely with Product, Editorial, Marketing, Technology teams and external partners to deliver an exceptional customer experience while helping define how customer support evolves over the next phase of growth. \n \n What You'll Be Doing \n \n Customer Support & Subscriber Experience \n\n • Act as the primary customer service contact across all subscription products\n, • Manage and own the customer support inbox, ensuring service levels and response-time targets are consistently met\n, • Resolve customer queries relating to:\n, • Account access\n, • Identity and security\n, • Subscription management\n, • Marketing preferences\n, • General customer account support\n, • Create and operate GDPR processes, including:\n, • Subject Access Requests\n, • Right to be Forgotten requests\n, • Data management workflows\n, • Build and manage sanctions screening processes where required\n, • Own incident management processes, acting as the central coordinator during customer-impacting issues\n, • Manage and route customer complaints to relevant Editorial, Compliance, Product or Technology teams\n, • Ensure external support partners are delivering a high-quality customer experience through regular oversight and guidance\n\n \n Customer Operations & Process Improvement \n\n • Lead the selection and implementation of a customer support/helpdesk platform\n, • Establish customer feedback loops, reporting and contact-tagging frameworks\n, • Identify trends, customer pain points and operational improvements\n, • Work with Product teams to improve retention and cancellation journeys\n, • Help define scalable customer support processes as subscriber volumes grow\n\n \n App Store Ownership & ASO \n \n As the mobile app grows, you'll also take ownership of App Store customer engagement activities, including: \n\n • Managing App Store relationships and submissions\n, • Supporting feature launches and promotional opportunities\n, • Monitoring and responding to customer ratings and reviews\n, • Maintaining App Store listings and metadata\n, • Refreshing screenshots and creative assets\n, • Helping ensure compliance with App Store guidelines\n, • Tracking competitors, customer sentiment and market trends\n, • Supporting App Store Optimisation (ASO) initiatives\n\n \n Stakeholder Management \n\n • Collaborate with Product, Editorial, Marketing and Technology stakeholders\n, • Work closely with third-party service providers to ensure customer issues are resolved efficiently\n, • Support VIP subscriber programmes and promotional offers\n, • Share customer insights and recommendations to improve product performance and customer satisfaction\n\n \n What We're Looking For \n \n Essential \n\n • Proven experience in customer service, customer success, subscriber support or customer operations\n, • Experience managing customer issues in a digital product, app or subscription environment\n, • Strong understanding of GDPR and customer data handling best practices\n, • Excellent written communication and stakeholder management skills\n, • Experience creating processes and improving operational workflows\n, • Comfortable working independently and taking ownership of customer outcomes\n, • Strong problem-solving and organisational skills\n\n Desirable \n\n • Experience with subscription-based products\n, • Exposure to mobile apps and App Store ecosystems\n, • Experience using customer support/helpdesk platforms\n, • Knowledge of App Store Optimisation (ASO)\n, • Experience working with external vendors or outsourced support providers\n, • Understanding of incident management and escalation processes\n\n \n Why Join? \n This is a unique opportunity to build a customer function almost from scratch within a growing digital subscription business. You'll have significant ownership, visibility across the organisation, and the chance to shape how customer support, subscriber operations and App Store engagement evolve as the product scales. \n \n If you enjoy creating processes, solving problems and delivering exceptional customer experiences in a fast-moving environment, we'd love to hear from you. \n \n Apply now to be part of an ambitious growth journey and help define the future customer experience for a premium digital subscription product.

Guest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. \n \n Qualifications: \n 1. Hotel Director/Hotel General Manager background in a cruise ship \n 1. 2-3yrs of hotelier experience (shipboard) \n 1. Additional languages is an advantage (Spanish, Italian, Portuguese, French, German) \n \n Duties and Responsibilities: \n 1. Takes the lead in owning and delivering an exceptional guest experience while embracing an ambassador’s role in tutoring other divisions on the key drivers of these standards. Encouraged to maintain and further develop strong rapport with division heads from both Hotel and Marine departments. \n 1. Responsible for leading a team of empowered individuals who will strive to deliver focused and extraordinary customer service, taking ownership for efficiently reacting to guest requests. Maintain a detailed knowledge of all key performance indicators, guest ratings and comments to establish a culture throughout the Guest Services team for complete ownership of the guest experience. \n 1. Effectively balances operational needs between the Financial and Guest Services Divisions through synergetic communication of guest issues to optimize positive guest comments and ratings of the overall Guest Services operation. \n 1. Effectively manages all group business onboard ensuring the Group Coordinator has all the necessary skills, training, tools, information and support to enable consistent delivery of services and products. \n 1. Assigns duties and responsibilities to team members. Observes and evaluates team members through open and honest feedback to ensure high quality standards are met. \n 1. Comprehensive knowledge of Customs and Immigration policies and procedures. The Guest Services Manager is the driving force to ensure maximum compliance with all internal requirements and external authorities as it relates to guest immigration and clearance

@Druce is recruiting for the best in the market to be part of our journey. \n \n As the only 200 year old “start up” in London, we get it, we’re not like the rest. That’s why we need people like you (committed to action and highly ambitious) to join us as we develop a market leading platform. We offer our customers not only full traditional estate agency services but also a wide range of complementary housing solutions, to position ourselves at the forefront of the London market. \n \n We are only just starting to unlock the potential of what @Druce is capable of, and our Area Coordinator opportunity will help us achieve this together. This is a highly valuable role within our business, acting as the operational backbone of the area and ensuring our branches, systems and teams are supported to deliver an exceptional customer experience. \n \n The role \n \n As an Area Coordinator, you will be responsible for ensuring the smooth day-to-day operation of the branch, maintaining exceptional presentation standards and providing vital administrative, compliance and customer service support to our Sales and lettings teams. \n \n You will be the first point of contact for customers and visitors entering the branch, creating a professional and welcoming experience while ensuring the wider team has everything they need to operate effectively. \n \n Hours of work: 10.00am - 6.00pm Monday to Friday \n \n The role will be based in one of our West London offices. \n \n Your responsibilities will include: \n \n\n • Welcome and greet new and existing customers entering the branch, ensuring a professional and friendly experience\n, • Manage incoming calls, enquiries and complaints with a high level of customer service\n, • Maintain the presentation and professional standards of the office, including reception areas, meeting rooms and window displays\n, • Manage office inventory, supplies, equipment and key management, ensuring the branch is fully stocked and functional\n, • Maintain the branch key register daily, ensuring all keys are accurately logged and accounted for\n, • Coordinate with external suppliers, contractors and service providers, including cleaners, maintenance technicians and IT support\n, • Monitor branch facilities and report maintenance, damage, faults and health and safety concerns as required\n, • Manage incoming and outgoing mail, packages and deliveries\n, • Support Front Office colleagues across Sales, Lettings and New Homes with administrative requirements\n, • Assist with new property listings, marketing updates and progression administration\n, • Order and manage area marketing collateral, including brochures, window cards and promotional materials\n, • Maintain accurate and up-to-date CRM and database records, ensuring a consistently high level of data quality\n, • Assist with Land Registry searches and wider property-related administration\n, • Support Anti-Money Laundering (AML) checks and customer due diligence processes\n, • Ensure accurate record keeping and adherence to company policies, processes and regulatory requirements\n\n \n The person \n @Druce we’re different – and that means we attract different people. Our people are highly accountable, take action and always demonstrate a customer first approach. We don’t sit back and wait for the change; we make it ourselves – that’s what sets us apart. \n \n We are looking to enlist people who embody this through: \n \n\n • Experience in a customer service, administrative or sales environment\n, • Excellent communication skills and the ability to connect with clients both in person and over the phone\n, • Highly organised, with excellent attention to detail and accuracy\n, • A self-motivated individual who can work autonomously and confidently manage multiple priorities\n, • A genuine passion for delivering an exceptional customer experience and building long-term relationships\n, • Strong administrative skills and the ability to support multiple teams effectively\n, • Strong IT skills, including experience with CRM systems, Microsoft Office and email platforms\n, • A proactive and solution-focused approach to resolving issues and supporting colleagues\n, • Highly motivated and ambitious, with a desire to develop and succeed within the world of real estate\n, • The ability to work collaboratively and contribute positively to a high-performing team\n\n \n What’s in it for you? \n Aside from an opportunity to embed yourself in the exciting developments we’re working on @Druce, this is an exceptional opportunity to build your career within a forward-thinking London real estate business and gain exposure to all areas of the property journey. \n \n However, we truly believe the success of what we’re doing is underpinned by our people, and with hard work comes reward. So, what’s in it for you? \n \n\n • Generous annual leave, increasing per year of service\n, • An extra paid day leave to celebrate your birthday\n, • Staff referral scheme - rewards of up to £4,000\n, • Training/qualification opportunities\n, • Enhanced maternity and paternity pay\n, • Onboarding clothing advancement\n, • Bi-annual work party\n, • Monthly staff awards\n\n \n As an equal opportunities employer, Druce is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. \n \n To apply, click the link!

Project Coordinator \n \n Contract Length: Initial 4-Month Contract \n Start Date: September 2026 \n Hours: 40 hours per week \n Employment Type: PAYE \n Pay rate: £244.40 - £271.56 \n \n About the Role \n We are seeking a highly organised and proactive Project Coordinator to support a busy project delivery team. This role is ideal for someone who thrives in a fast-paced environment, enjoys coordinating multiple priorities, and excels at stakeholder communication. \n As a key member of the team, you will help manage incoming project requests, understand each project that comes through to ensure the work is allocated effectively, and maintain visibility across the project intake process. You will play an important role in supporting operational efficiency and ensuring high-priority requests are handled appropriately. \n \n Key Responsibilities of the Project Manager \n \n\n • Monitor and manage incoming project requests and enquiries.\n, • Validate business and customer requirements during the intake process.\n, • Engage with stakeholders to gather information and clarify requests.\n, • Assign work to the appropriate project managers or technical resources.\n, • Maintain oversight of project intake queues and workflows.\n, • Escalate urgent or high-priority requests when required.\n, • Support workload balancing and resource allocation across the team.\n, • Ensure accurate tracking and reporting of requests and activities.\n, • Deliver a high standard of customer service and stakeholder support.\n\n \n Required Skills & Experience \n \n Essential Skills \n \n\n • Event Coordination, Organisation & Prioritisation\n\n\n, • Strong ability to manage multiple tasks and competing priorities in a structured manner.\n\n \n\n • Customer & Stakeholder Communication\n\n\n, • Excellent verbal and written communication skills with the ability to build effective working relationships.\n\n \n\n • Problem Solving\n\n\n, • Ability to identify issues, evaluate options, and implement practical solutions in a timely manner.\n\n \n What We're Looking For \n \n The successful candidate will demonstrate: \n \n\n • Strong organisational and coordination skills.\n, • A customer-focused mindset.\n, • The ability to work effectively under pressure.\n, • Excellent attention to detail.\n, • Confidence in managing and prioritising a high volume of requests.\n, • A proactive approach with a strong sense of ownership and accountability.\n\n \n Success Factors \n \n Candidates who are successful in this role will be able to demonstrate: \n \n\n • Customer focus and commitment to delivering excellent service.\n, • A results-driven approach.\n, • The ability to act quickly and effectively when priorities change.\n, • High standards of quality and continuous improvement.\n\n \n Interview Process \n \n\n • Two-stage interview process.\n, • Opportunity to discuss previous coordination, stakeholder management, and problem-solving experience.\n\n \n Why Apply? \n This is an excellent opportunity to gain experience within a large, fast-paced project environment, working alongside experienced project and technical teams. You'll have the chance to develop your coordination, stakeholder management, and operational delivery skills while contributing to the success of key business initiatives. \n

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. \n \n The Operations Coordinator position is responsible quoting, routing, rating, monitoring and coordinating international shipments (air/ocean import/export) from pick-up through to delivery. \n \n Air freight experience is required for this role. \n \n Essential Job Functions \n\n • Deals directly with clients, customs and agents to ensure the quickest and best movement of cargo throughout the world.\n, • Prepares documents necessary to complete export, import and customs clearance process\n, • Track and trace cargo as necessary to insure proper movement and delivery.\n, • Proper and correct billing and cost information populated in TMF for accurate invoicing and job costing\n, • Communicate with customers regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).\n, • Communicate & correspond with other Company branches and agents for customer satisfaction, and ensure excellent service execution.\n, • Seek the most profitable mode of shipment yet meet customer’s requirement for the movement of freight.\n, • KPI adherence – DNI / LNR / Cost accuracy / ROTP\n, • Ensure Compliance in line with company standers.\n, • Other Duties as assigned.\n\n \n Education & Experience: \n\n • 2 years experience in air freight operations.\n\n \n Physical Duties & Requirements \n\n • Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components\n, • Sitting for extended periods of time\n, • Walking within the warehouse and inspecting freight\n\n \n Other Skills & Abilities \n\n • Must possess strong working knowledge of all rules, regulations, governance and documentation preparations, as it pertains to both Imports and Exports.\n, • Must have strong verbal and written communication skills.\n, • The ability to work in a fast-paced environment.\n, • Strong organizational skills are required, due to the high volume and demands of the position.\n, • Strong knowledge of Microsoft word and excel.\n, • Other duties as assigned.\n\n \n Disclaimer: \n The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. \n \n Recruitment Agency Policy \n At Crane Worldwide Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details. \n Where recruitment support is required, we will engage trusted partners through a formal written agreement. Any CVs received without such an agreement will be treated as direct applications, and Crane Worldwide Logistics will not be liable for any associated placement fees. \n We appreciate your cooperation in respecting this policy.

Location: Multiple locations, London \n \n About Us \n Dr. David Jack is an internationally renowned aesthetic doctor and brand founder, with clinics in Harley Street, Belgravia, the City of London and Edinburgh, as well as an award-winning skincare line. With a background in plastic surgery and burns, Dr. Jack has gained a reputation as London’s ‘go-to’ doctor for subtle aesthetic procedures. His synergistic system of multi-award-winning precision-formulated products is designed to elevate the skin’s baseline health with simplicity and efficacy. \n \n We're looking for a dynamic and passionate Front of House Co-ordinator for our London clinics. The role will require the successful candidate to rotate between our Harley St, Belgravia, City of London and Liberty Clinics. \n \n Role (full-time) description: \n The Front of House Coordinator plays a vital role in delivering an exceptional and holistic client experience. As the first and last point of contact, you will embody the professionalism, warmth, and luxury that define our brand. \n \n In this client-facing role, you will not only provide outstanding service but also play an active part in the retail environment, confidently promoting our skincare range and clinic treatments to both new and returning clients. Whether introducing a first-time visitor to our signature offerings or guiding a loyal client through our latest skincare innovations, you will ensure every interaction is tailored, informed, and aligned with our commitment to excellence. \n \n The role requires the successful candidate to be flexible to work a few evenings a week and every other weekend (Saturday and Sunday). \n \n Responsibilities include: \n\n • Customer liaison; welcoming clients and offering tea/coffee/water upon arrival/whilst they wait, ensuring excellent, luxury service is delivered at all times, owning the patient journey from enquiry to initial visit to the clinic to following up with the client post-appointment\n, • Working closely with the practitioners to maintain an efficient, punctual and communicative working environment Diary management, administration, ensuring correct and optimal bookings, answering calls/emails from clients and requests in a timely manner ensuring the tone of the Dr David Jack brand.\n, • Excellent level of understanding of the treatments and products offered within the clinic and skincare brand, staying up to date on new products and treatments\n, • Performing a variety of administrative and clerical tasks, offering administrative support to the Clinic Team Leader and across the organisation where needed\n, • To promote and recommend products and services, maximising opportunities for sales and referrals, advising patients on treatments and skincare products available and most applicable to them\n, • Supporting doctors and aestheticians with ad hoc duties and ensuring they have all the necessary equipment, consumables and products\n\n \n Essential Experience \n The following experience/skills are fundamental to the Front of House role: \n\n • Previous experience in front of house/admin or customer-facing role\n, • Demonstrated ability to meet sales KPIs\n, • Friendly, people-person with excellent attention to detail and high level of initiative\n, • Excellent time-management skills and ability to prioritise tasks in an efficient manner\n, • Excellent level of written and verbal communication skills and outstanding customer service within a luxury setting\n, • Confident skills in Microsoft Office Suite, Google Workspace and previous use of CRM systems\n, • Previous experience working with sensitive and confidential information with an excellent understanding of client privacy and data protection policies such as GDPR\n, • Passion for and knowledge of the aesthetics industry and skincare\n, • A desire to be part of a growing business\n, • Right to work in the UK\n\n \n To apply: Please submit a cover letter to eloise@drdavidjack.com outlining why your skills and experience make you the right fit for the role. Please note, applications without a cover letter will not be considered.

\n At Heathrow Airport, Royal Air Maroc is seeking a Station Manager to oversee and control all Ground Handling operations in accordance with agreed Handling contracts, Service Level Agreements (SLAs), and stringent safety requirements. You'll also be responsible for ensuring compliance with occupational health and safety standards on Royal Air Maroc sites under your supervision, in line with current procedures and the Health and Safety at Work program. \n \n Key Responsibilities : \n \n\n • Supervise the services provided to RAM clients at all stages of the passenger journey, ensuring compliance with RAM quality standards.\n, • Maintain continuous control over the handling processes performed by the assistance organization at the station, ensuring adherence to RAM quality, security, and safety standards.\n, • Oversee and control the performance of third-party assistance organizations.\n, • Coordinate passenger support in case of irregularities (transport, accommodation).\n, • Represent Royal Air Maroc to local authorities and various stakeholders at the station.\n, • Liaise with the Operations Control Center (OCC) and other operational entities (Hotline, HUB, etc.).\n, • Report on station activity and escalate passenger complaints to relevant entities for resolution.\n, • Monitor the collection process for ancillary revenues (excess baggage, upgrades) at the station.\n, • Contribute to enhancing Royal Air Maroc’s brand image.\n, • Drive team performance: Coach and motivate team members to optimize operations, achieve service excellence, and maximize customer satisfaction.\n, • Ensure compliance with baggage SLAs, thereby optimizing dispute resolution and enhancing the customer experience.\n, • Provide immediate incident reporting and activity updates.\n\n \n Desired Profile : \n \n\n • Location: Candidates must be residents of the United Kingdom and legally authorized to work in the country.\n, • Experience: You must have a minimum of 5 years of experience within an airline or with a handler in a role such as Duty Officer, Supervisor, or Station Coordinator.\n, • You are agile, dynamic in the field with a very large capacity for learning.\n\n \n Key Skills : \n \n\n • Strong leadership and excellent team management skills.\n, • Strong operational expertise in airport processes and regulatory compliance, including safety and security requirements\n, • Strong customer service acumen and the ability to manage complex situations.\n, • Proactivity and analytical thinking for decision-making under pressure.\n, • Disciplined Organization for Enhanced Operational Efficiency\n, • Technical Knowledge: Proficient in Load Control processes, aviation regulations, handling operations, and dangerous goods regulations.\n, • Personal Qualities: Agile, dynamic, and a hands-on individual with natural leadership abilities.\n, • Languages: Fluency in written and spoken English is mandatory for this position.\n\n \n

Company Description \n House of Decant is a destination for discerning drink lovers — offering a carefully curated selection of premium spirits, wines, and other exceptional drinks through our e-commerce platform. \n We believe that discovering and enjoying great drinks should feel effortless, elevated, and personal \n \n The Operations Coordinator / Buyer’s Assistant supports the day-to-day operational execution of House of Decant’s inventory, product listings, and supplier activity. This role focuses on accurate execution, coordination, and follow-through across inventory, systems, and logistics. \n The role works closely with buying, warehouse, and customer service teams to ensure products are correctly set up, stock is in the right place, and operational issues are resolved quickly. \n \n Key ResponsibilitiesInventory & Stock Support \n\n • Maintain accurate inventory levels across multiple locations\n, • Assist with inter-location stock transfers to meet demand and reduce stock imbalances\n, • Monitor stock levels and flag shortages, overstocks, or discrepancies\n\n Product Setup & Maintenance \n\n • Set up and maintain product listings across systems\n, • Upload product data, images, SKUs, and pricing updates\n, • Ensure listings are accurate and live on time for launches and promotions\n\n Supplier & Purchase Order Support \n\n • Assist with purchase order creation and tracking\n, • Follow up with suppliers on delivery timelines and discrepancies\n, • Maintain accurate records of orders, deliveries, and invoices\n\n Logistics & Fulfilment Coordination \n\n • Coordinate inbound shipments with suppliers and warehouses\n, • Support stock transfers between locations\n, • Work with warehouse teams to resolve fulfilment or stock issues\n\n Reporting & Admin \n\n • Track basic sales, stock movement, and inventory performance\n, • Prepare regular reports to support reordering and planning decisions\n, • Keep operational documentation and systems up to date\n\n Launch & Promotion Support \n\n • Support new product launches and promotional campaigns\n, • Ensure stock availability, correct pricing, and accurate listings\n, • Coordinate with internal teams to ensure operational readiness\n\n Cross-Team Collaboration \n\n • Act as a point of contact between buying, warehouse, and customer service teams\n, • Escalate issues clearly and early when problems arise\n, • Support process improvements to reduce errors and improve efficiency\n\n Skills & Experience \n\n • 2–5 years’ experience in operations, inventory, buying support, or e-commerce\n, • Strong attention to detail and comfort working with data and systems\n, • Organised, reliable, and able to manage multiple tasks simultaneously\n, • Confident communicator with suppliers and internal teams\n, • Proactive mindset — spots problems before they escalate\n\n Free WSET programme \n \n Salary 35,000

Customer Success & Operations Coordinator \n \n Location: SW London/ Surrey \n Are you an organised, proactive coordinator who enjoys solving problems and delivering an excellent customer experience? \n \n We’re supporting an established medical technology company that is looking for a Customer Success & Operations Coordinator to join its specialist surgical division. \n \n This is much more than a traditional customer service role. You’ll become the operational link between hospitals, sales teams, service engineers and warehouse operations, making sure customer orders are fulfilled, specialist equipment is available and every customer receives a reliable and responsive service. \n \n On a typical day, you could be coordinating the delivery of demonstration equipment to a hospital, updating a customer on an urgent order, arranging the calibration of an electrical device or preparing operational reports for the leadership team. \n \n You’ll manage customer orders, service contracts, repairs and equipment loans while coordinating the allocation, dispatch and return of specialist surgical equipment. You’ll keep customers informed, resolve issues quickly and work closely with sales, service and warehouse teams. \n \n You’ll also monitor equipment availability, stock levels and maintenance schedules, produce operational reports and identify opportunities to improve processes and the overall customer experience. \n \n We’re looking for someone with experience in customer operations, order management, logistics, service coordination or a similar position. You’ll need to be highly organised, confident communicating with customers and comfortable managing several priorities at once. \n \n Experience using SAP or another ERP system is important, alongside good Microsoft Excel and reporting skills. Experience within medical devices, healthcare or another regulated industry would be valuable, but it isn’t essential if you have the right transferable experience. \n \n This is an opportunity to join a growing specialist division within an established medical technology business. You’ll gain exposure across the organisation, develop your understanding of innovative surgical technology and have the chance to improve how the operation works. \n \n Interested in learning more? \n \n Apply now or get in touch for a confidential conversation.

Education Coordinator \n Professional Membership Organisation – Engineering Sector \n Central London (Hybrid – 2 days office, 3 days home) \n £30,000–£32,000 + excellent benefits including 25 days' annual leave plus bank holidays, birthday leave, a generous pension scheme, and a close-knit, supportive culture with regular summer and winter social events \n Permanent | Full Time \n \n Our client, a respected and well-established professional membership organisation in the engineering sector, is looking to recruit an organised and proactive Education Coordinator to join their Membership and Professional Standards team. \n The Role of Education Coordinator \n Reporting to the Membership & Professional Standards Manager, you will play a key role in supporting membership services, professional registration activities and member engagement. You will coordinate membership applications, professional registration processes and member communications, whilst providing administrative support to regional volunteer groups and helping deliver an engaging programme of member webinars. The role requires excellent organisational skills, strong attention to detail and the ability to manage multiple priorities whilst delivering a first-class service to members and stakeholders. \n Person Specification \n Experience working within a membership organisation, professional body, charity, institute or customer-focused administrative environment. \n Experience supporting membership, registrations, customer service or membership administration would be highly desirable. \n Excellent administrative and organisational skills with exceptional attention to detail. \n Strong IT skills, including CRM databases, Microsoft Office and Excel. \n Excellent written and verbal communication skills. \n Confident working with members, volunteers and a range of stakeholders. \n Able to manage multiple priorities whilst maintaining a high level of accuracy. \n A proactive, friendly and customer-focused approach with the ability to work independently and as part of a team. \n Experience supporting professional registration or accreditation processes would be advantageous but is not essential. \n \n To apply for this role, please send your CV. \n Due to the high volume of applications, only successful candidates will be contacted within 10 working days. \n Membership Bespoke is acting as a recruitment business in relation to this role. We positively encourage applications from suitably qualified and eligible candidates from all backgrounds.

Custom Service Coordinator \n Professional Membership Organisation – Engineering Sector \n Central London (Hybrid – 2 days office, 3 days home) \n £30,000–£32,000 + excellent benefits including 25 days' annual leave plus bank holidays, birthday leave, a generous pension scheme, and a close-knit, supportive culture with regular summer and winter social events \n Permanent | Full Time \n \n Our client, a respected and well-established professional membership organisation in the engineering sector, is looking to recruit an organised and proactive Customer Service Coordinator to join their Membership and Professional Standards team. \n The Role of Customer Service Coordinator \n Reporting to the Membership & Professional Standards Manager, you will play a key role in supporting membership services, professional registration activities and member engagement. You will coordinate membership applications, professional registration processes and member communications, whilst providing administrative support to regional volunteer groups and helping deliver an engaging programme of member webinars. The role requires excellent organisational skills, strong attention to detail and the ability to manage multiple priorities whilst delivering a first-class service to members and stakeholders. \n Person Specification \n Experience working within a membership organisation, professional body, charity, institute or customer-focused administrative environment. \n Experience supporting membership, registrations, customer service or membership administration would be highly desirable. \n Excellent administrative and organisational skills with exceptional attention to detail. \n Strong IT skills, including CRM databases, Microsoft Office and Excel. \n Excellent written and verbal communication skills. \n Confident working with members, volunteers and a range of stakeholders. \n Able to manage multiple priorities whilst maintaining a high level of accuracy. \n A proactive, friendly and customer-focused approach with the ability to work independently and as part of a team. \n Experience supporting professional registration or accreditation processes would be advantageous but is not essential. \n \n To apply for this role, please send your CV. \n Due to the high volume of applications, only successful candidates will be contacted within 10 working days. \n Membership Bespoke is acting as a recruitment business in relation to this role. We positively encourage applications from suitably qualified and eligible candidates from all backgrounds.

£25,000 per annum \n \n Job description \n This is a full-time position, working 5 days (Mon-Fri) in the office. \n The role is a junior position, and you will expect to be working 37.5 hours a week. \n \n We are a leading promotional merchandise company designing and supplying corporate promotional products. We have offices in the North Finchley area of North London area. \n \n We enjoy long-standing relationships with trade clients throughout the UK. \n \n We are an ISO9001 (Quality) certificated company. \n \n We are looking for a Despatch Coordinator/Office Administrator to work within our small, diverse head office. The position requires good all round office skills, an organised and methodical manner and good communication skills. The successful candidate will show initiative and be a good team player, who is able to adapt to a wide range of situations and provide administrative support to a small team. \n \n \n Tasks will include \n \n\n • Despatch and post room duties\n, • Sorting, lifting, and packing consignments of packages\n, • Tracking shipments from far east factories\n, • Processing and checking despatch sheets, email invoices and packing lists from suppliers\n, • Ensuring all orders are on schedule\n, • Chasing suppliers regarding overdue orders\n\n · Arranging DHL/FedEx pick-ups in UK \n · Dealing with the overnight couriers directly, if the goods cannot be delivered for some reason and arranging re-delivery \n · Shipping goods out to the UK and Europe. \n\n • Preparing despatch notes & labels\n, • Liaising with factories and shippers at all stages\n, • Emailing customers with tracking numbers\n, • Dealing with Mail/Post including opening, posting and franking mail\n, • Answering telephone calls\n, • Supporting the Production and Sales team with complete back up when required\n, • Organising customer quotes and liaising with factories.\n, • Archiving the orders into files\n, • Providing general administrative support to other members of team in a small office\n, • Ensuring a high quality of service is always maintained.\n\n \n \n Skills and competencies required \n \n · Good attention to detail/Multi-tasking \n · Ability to prioritise and schedule a busy workload \n · Good telephone manner \n · Communication skills (both verbal and written) \n · Excellent organisational skills, with the ability to prioritise tasks and manage time effectively. \n · Customer focused \n · Ability to communicate effectively with clients & 3rd parties \n · IT literate \n · Time Management, working to fixed deadlines \n · Professionalism and Punctuality \n · Ability to lift, sort and pack consignments of packages. \n \n \n The Job Description is not definitive and is subject to revision in the light of developing services and in consultation with the post holder. \n

Air and Ocean Export Coordinator \n Heathrow, London \n Salary: £35,000 to £45,000 per year, depending on experience \n \n We are looking for an experienced Air and Ocean Export Coordinator to join an established freight forwarding business in the Heathrow area. \n \n This is a busy, hands on role where you will manage export shipments from initial booking through to final delivery. You will work closely with customers, airlines, shipping lines, overseas agents and transport providers to keep shipments moving smoothly and on schedule. \n \n Your responsibilities will include: \n • Managing air and ocean export shipments from start to finish \n • Making bookings with airlines, shipping lines and transport providers \n • Preparing air waybills, bills of lading and other export documentation \n • Completing customs entries and ensuring shipments meet export requirements \n • Keeping customers updated throughout the shipment process \n • Liaising with overseas agents and resolving any delays or operational issues \n • Checking supplier invoices and preparing files for billing \n • Maintaining accurate records within the company’s freight system \n \n What we are looking for: \n • Previous experience in air or ocean exports within freight forwarding \n • A good understanding of export documentation and customs procedures \n • Strong communication and customer service skills \n • The ability to stay organised and manage several shipments at once \n • A practical approach to solving problems \n • Confidence using freight systems and Microsoft Office \n • The right to work in the UK \n \n The successful candidate will join a friendly and experienced team, with a salary of up to £45,000 depending on experience. \n \n If you have a solid background in freight forwarding and are looking for your next opportunity near Heathrow, we would be pleased to hear from you. \n \n Apply today or call us on 0117 422 1567 for a confidential conversation.

Overview and purpose of role: \n As Retail Operations Coordinator, you will play a key role in supporting the Retail teams across Europe by providing high-quality operational support and ensuring the smooth execution of retail processes. Reporting to the Retail Operations Manager, Europe, you will contribute to driving operational excellence across the region. \n \n Success in this role requires the ability to work independently, manage multiple priorities effectively, and build strong relationships with both internal and external stakeholders. As a key representative of the Retail Operations function, you will act as a brand ambassador, demonstrating professionalism, approachability, and a commitment to delivering exceptional service while upholding the Company's standards and values. \n \n Key Responsibilities of role: \n \n NB: This list is non-exhaustive and will develop with the needs of the department. \n \n\n • Provide day-to-day operational support to the Retail Operations Manager across the European boutique network, ensuring the smooth execution of retail initiatives and business priorities.\n, • Support the planning, coordination and implementation of retail projects, boutique openings, events and operational initiatives. Proactively identify opportunities for improvement and contribute ideas and solutions to enhance operational efficiency.\n, • Prepare and coordinate presentations, proposals, reports and other administrative documentation to support the Retail Operations team and wider business.\n, • Budget Management: Process and monitor invoices relating to Retail Operations, ensuring all costs are validated and approved within agreed timelines. Track expenditure against budget, maintain accurate records and proactively highlight any budget variances or cost-saving opportunities.\n, • Store Maintenance & Facilities: Coordinate maintenance requests across the boutique network, liaising with boutique teams, and external suppliers to ensure issues are resolved promptly, cost-effectively and to the Company's standards. Monitor ongoing works affecting both front-of-house and back-of-house areas.\n, • Support the delivery and monitoring of Health & Safety standards, ensuring boutiques remain compliant with local legislation, company policies and regulatory requirements.\n, • Build and maintain strong relationships with internal departments and external business partners, acting as a trusted point of contact to ensure operational requirements are delivered efficiently.\n, • Act as the primary contact for boutique teams regarding operational planning, stationery, marketing materials, seasonal packaging, uniforms and other store consumables, ensuring timely ordering and distribution.\n, • Coordinate the logistics and operational delivery of Retail-led events, campaigns and seasonal launches in partnership with the wider Retail Operations, Clienteling and Visual Merchandising teams.\n, • Support boutique planning projects, including refurbishments, renovations, relocations and maintenance programmes, ensuring projects are delivered on time, within budget and with minimal disruption to trading.\n, • Maintain accurate operational documentation, including store databases, supplier information, maintenance records and project trackers, ensuring information remains current and accessible.\n, • Assist in developing and maintaining operational procedures, guidelines and best practices to drive consistency across the European retail network.\n, • Monitor supplier performance, raising service issues where appropriate and ensuring agreed service levels are maintained.\n, • Analyse operational data and produce regular reports to support business decision-making, identifying trends, risks and opportunities for improvement.\n, • Work collaboratively with Finance, IT, HR, Logistics to ensure operational activities are effectively coordinated across the business.\n, • Retail Director Support: Provide executive administrative support to the Retail Director, Europe, including diary management, meeting coordination, travel arrangements, expense management and ad hoc administrative tasks.\n, • Undertake additional operational projects and responsibilities as required to support the evolving needs of the Retail Operations function.\n\n \n Skills and Requirements: \n \n To deliver the main responsibility of the role, the following skills are required: \n\n • Proven experience in a fast-paced, customer-focused luxury retail environment.\n, • Embody the Company's core values and act as a professional brand ambassador.\n, • Excellent organisational skills with strong attention to detail.\n, • Strong time management skills, with the ability to prioritise, multitask and meet deadlines.\n, • Proactive, solutions-focused and able to identify and mitigate risks.\n, • Excellent written and verbal communication skills, with the confidence to engage stakeholders at all levels.\n, • Strong interpersonal skills with the ability to build and maintain effective relationships with internal and external partners.\n, • Able to work independently while collaborating effectively within a team, contributing to a positive and inclusive working culture.\n, • Commercially aware, with a collaborative mindset and a commitment to supporting cross-functional business objectives.\n, • Proficiency in Microsoft Office applications, particularly Excel, PowerPoint and Outlook.\n, • Fluent in spoken and written English. Additional European language skills, particularly French, are advantageous but not essential.\n\n

Receptionist \n \n \n About the Role \n An exciting opportunity has arisen for an experienced and professional Receptionist / Corporate Front of House Coordinator to join a prestigious corporate organisation based in the heart of London. \n \n As the first point of contact for visitors, clients and contractors, you will play a vital role in delivering an exceptional front-of-house experience while supporting the smooth day-to-day running of a busy corporate office. This position combines traditional reception duties with a strong focus on security, administration and facilities coordination.We are looking for a confident, polished and highly organised individual who thrives in a professional environment and takes pride in providing outstanding customer service. \n \n Key Responsibilities \n\n • Open and close reception, ensuring all systems and processes are operational and secure\n, • Welcome visitors, clients and contractors in a professional and courteous manner.\n, • Manage visitor registration, ID verification, access passes and visitor logs.\n, • Handle incoming calls, emails and general enquiries efficiently.\n, • Manage incoming and outgoing post, courier deliveries and collections.\n, • Support building security procedures, including access control and key management\n, • Monitor and report any security or health and safety concerns\n, • Coordinate meeting room bookings and assist with hospitality arrangements.\n, • Liaise with building management and service providers regarding facilities and maintenance issues.\n, • Arrange transport bookings and provide administrative support to the wider business\n, • Assist with the organisation of internal meetings and company events\n\n \n About You \n To be successful in this role, you will have \n\n • Previous experience in a corporate reception, front-of-house or client-facing environment\n, • Exceptional communication and interpersonal skills\n, • A professional, polished and welcoming approach\n, • Strong organisational skills and attention to detail\n, • The ability to remain calm and exercise sound judgement in a busy environment\n, • Confidence using Microsoft Office and other office-based systems\n, • The ability to build positive relationships with visitors, colleagues and external stakeholders\n, • A proactive and flexible attitude with a strong sense of responsibility\n

French & English speaking | £16–£18/hour for events, depending on experience | Mainly weekends | Part-time freelance | Self-employed | Entry-level welcome About Us\n We are an established and licensed animal club specialising in pet cuddling experiences, bringing people and animals together in a safe, carefully managed and enjoyable environment. \n Animal welfare is at the heart of everything we do. The pets taking part in our events join us through trusted pet owners, and our sessions are organised around their wellbeing, comfort and safety, with carefully scheduled rest periods throughout the day. \n Alongside caring for the animals, we aim to provide a warm, welcoming and memorable experience for every guest. \n We are looking for a caring, reliable and highly organised French-speaking Freelance Event Coordinator & Pet Sitter to help us run our weekend events. \n As the company manager is French-speaking, we are specifically looking for a French-speaking team member for this position. Our events take place in English, so you must also be comfortable welcoming and communicating with English-speaking customers. \n This is a self-employed freelance position combining event coordination, animal care and customer service, together with a small amount of flexible work-from-home outreach. \n Previous professional experience is not essential. We welcome entry-level candidates with the right attitude, reliability and genuine love of animals. Training will be provided. A Great Role to Combine With a Part-Time Weekday Job\n This position is particularly well suited to someone who already works part-time during the week — for example, two or three days a week — and is looking for complementary weekend work. \n Our events take place mainly on Saturdays and Sundays, so regular weekend availability is important. \n Alongside event work, the role includes approximately 5–6 hours per month of flexible outreach/prospecting work, which can be completed from home and organised around your existing schedule. Your Role\n On event days, you will help manage the experience from set-up through to close-down, making sure that both our animals and guests are well looked after. \n Your responsibilities will include: \n\n • Setting up the venue and event materials before the first session.\n, • Welcoming pet owners and helping the animals enter and settle comfortably into the venue.\n, • Working closely with pet owners to care for and supervise the animals throughout the event.\n, • Welcoming guests and providing friendly, attentive customer service.\n, • Carefully supervising interactions between guests and animals.\n, • Monitoring the animals' wellbeing, comfort and behaviour throughout the day.\n, • Making sure the animals receive their scheduled breaks and appropriate rest.\n, • Helping keep the pets comfortable and clean when needed, for example by gently wiping them with pet-safe wipes.\n, • Briefing and coordinating the event cleaner throughout the day.\n, • In the rare event that the cleaner is unexpectedly unavailable, helping with basic cleaning duties to ensure the venue remains clean and hygienic. A cleaner is normally present at our events.\n, • Packing away event materials and returning everything to the designated storage area at the end of the event.\n, • Occasionally assisting with the transport of event materials between locations using pre-arranged transport. Any required transport time is paid.\nFlexible Work-From-Home Outreach\n In addition to event days, the role includes approximately 5–6 hours per month of outreach/prospecting work, which can be completed from home. \n This may include researching and contacting potential partners, venues, pet owners or other relevant contacts to help us develop future events. \n The outreach hours can be organised flexibly around your existing commitments. \n Outreach is paid at £15 per hour. \n For each successful prospect generated through your outreach, you will receive an additional one hour of pay (£15) as a success bonus. About You\n We are looking for someone who is naturally caring, responsible and comfortable taking ownership of an event. \n Fluent or native-level French and a good level of spoken English are required for this position. \n You do not need previous professional experience with animals or events to apply. We are happy to consider entry-level candidates who demonstrate the right qualities and are keen to learn. \n As this is a freelance position, you must be able to work on a self-employed basis in the UK and be responsible for your own tax and National Insurance obligations. \n You should: \n\n • Be able to work on a self-employed basis in the UK.\n, • Be fluent or native-level in French.\n, • Have a good level of spoken English and be comfortable communicating with English-speaking customers.\n, • Genuinely love animals and care deeply about their wellbeing.\n, • Be confident and comfortable around dogs and other pets.\n, • Be highly organised, practical and attentive to detail.\n, • Be reliable, trustworthy and punctual.\n, • Have strong communication and people skills.\n, • Be warm, friendly and confident interacting with different people.\n, • Be calm, patient and empathetic when working with animals.\n, • Be comfortable taking responsibility and following our procedures carefully.\n, • Be physically comfortable with a hands-on role involving setting up and packing away event materials.\n, • Have regular weekend availability.\n, • Be comfortable carrying out occasional outreach and contacting new people or organisations.\nNice to Have – Not Essential\n The following are advantages, but none are required to apply: \n\n • Previous professional or voluntary experience working with dogs or other animals.\n, • Experience handling dogs confidently and safely.\n, • Experience with cats or other companion animals.\n, • Animal First Aid training or certification.\n, • Previous events, hospitality or customer service experience.\n, • Experience with outreach, partnerships, sales or business development.\n, • Appropriate professional insurance.\nPay & Working Pattern\n Event rate: £16–£18 per hour, depending on relevant experience. \n Entry-level candidates will typically start towards the lower end of the range, while candidates with relevant animal care, events or customer-facing experience may be offered a higher starting rate. \n There is also scope for pay progression as you gain experience within the company, developing your knowledge of our animals, events, procedures and standards and becoming increasingly confident managing events independently. \n A typical full event day is approximately 9:00am–5:00pm, representing £128–£144 per event day at the starting rates. \n Our event schedule includes several planned rest periods for the animals throughout the day. These periods are fully paid and provide quieter time between customer sessions, while you remain responsible for the animals and event. \n Work-from-home outreach: £15 per hour, for approximately 5–6 hours per month, plus an additional £15 success bonus for each successful prospect. \n Any additional time specifically required for transporting event materials between locations is also paid. Interested?\n Above all, we are looking for someone we can trust with our animals, our guests and the smooth running of our events. \n This could be particularly suitable if you already have a part-time weekday role or other freelance work and are looking for complementary weekend work involving animals, people and events. \n Whether you already have relevant experience or are looking for an opportunity to gain experience in the animal care and events sectors, we'd love to hear from you if you are reliable, caring and enthusiastic. \n\n • Please send us a short introduction about yourself, your weekend availability, your level of French and English, and any relevant experience you may have with animals, events, customer service or outreach.\n

Department: Customer Services Department \n \n Reporting to: Director of Customer Services and Aftersales. \n \n Role Purpose: Wholesale Coordinator, Retail, Press, and Marketing/ Reporting \n \n \n Nature and Scope of Position: \n \n The Reporting and integration coordinator is responsible for proving ongoing support to the Cs & aftersales director in relation to reporting, numbers and collection managements. \n \n The key success factors in this role are excellent attention to detail, the ability to multi-task and to remain flexible when under pressure and with shifting priorities. \n \n The Customer Services function is the backbone of the Jimmy Choo Commercial and Operational departments. The Customer Services department is the central point of contact for all sales and delivery requests for our retail stores, wholesale customers, distribution partners and franchisees. The role will involve working closely with the Retail, Marketing teams Globally, the International Commercial Sales teams, our Sourcing and Production and logistics team teams in Italy and Switzerland and other internal departments. The Retail order specialist should continuously endeavour to meet if not exceed customer expectations. \n \n The Reporting and integration coordinator is based at the Head Office in London and reports to the Director of Customer Services & Aftersales. \n \n \n Key Accountabilities: \n \n\n • Full management of JOOR globally, coordinate all sales campaign in JOOR, ensure is all set up on time, including people access.\n, • Provide JOOR ongoing training\n, • Be the main JOOR contact and interact with JOOR to resolve issues and work on enhancements.\n, • Collection Calendar input in conjunction with Florence and merch\n, • Collection timing communication and management\n, • OET management of collection date mapping\n, • Participate weekly production meeting and publish retiming reporting globally on a weekly basis, including a summary to CEO and senior management\n, • Manage all the activity of date changes after production collection launch.\n, • Collection management order amendments/ cancellations\n, • Full account management for Press, Marketing, MTO, Cinderella, Special orders\n, • Main point of contact with Regional Retail teams for order queries, Regional events, and coordinate with Supply Chain to delivery on time\n, • Discarded units management\n, • Provide and monitor department budget spending and report to CS Director\n, • Reporting for CS Director\n\n \n Qualification/Education \n \n\n • Graduate calibre individual\n, • Language skills are an advantage in this role\n\n \n Experience Required \n \n\n • Experience within a demanding and challenging administration department preferably on an international level and advantageous if within the luxury sector.\n, • An understanding of Logistics and Supply Chain\n, • Customer Service Experience – preferably from seasonal fashion industry\n, • Ability to interface comfortably and effectively with employees at all levels within Jimmy Choo.\n, • Accuracy and attention to detail is paramount\n, • Ability to juggle and prioritise tasks, and meet deadlines under pressure\n, • The ability to work independently and take initiative\n, • Excellent organisational skills which ensure follow-through of tasks to completion\n, • Excellent communication skills and a positive attitude and ability to work in team\n\n \n Particular skills & technical knowledge required \n \n\n • SAP experience is useful\n, • Highly Proficient user of MS Office Excel\n, • Proficient user of MS Office Outlook (or another email system)\n, • Ensure delivery of results within tight deadlines\n, • Excellent communication and interpersonal skills\n, • Strong commercial awareness\n, • Ability to work in a fast paced environment, being flexible in approach to meet requirements\n, • Ability to learn new systems\n\n \n Characteristics required \n \n\n • Innovative, proactive and service driven. Obsessed with delighting customers and consumers with a “can do” approach\n, • Excellent organisational skills with the ability to multi-task and prioritise effectively\n, • A sense of urgency and an ability to deal swiftly with changing business and customer needs\n, • Team player with the ability to work on own initiative when required\n, • Transparent, consistent and committed\n\n

FACILITIES COORDINATOR - FREELANCE CONTRACTOR \n \n Terms: £15 per hour, invoiced by the Contractor on completion of each booking or on a monthly basis as agreed. As a self-employed contractor, the Facilities Coordinator is responsible for their own tax and National Insurance and is not entitled to holiday pay. \n Engagement: Freelance, engaged on an ad-hoc or as-needed basis. The Contractor is free to accept or decline individual bookings, including evening and weekend work, and there is no obligation on either side to offer or accept a minimum number of engagements. \n Location: London, any Trampery site. \n Main point of contact: Head of Facilities, for coordination on individual bookings. \n \n \n BACKGROUND TO THIS ROLE \n The Facilities Freelance coordinator provides additional support to the Facilities Team during particularly busy periods, when an extra pair of hands is needed to keep on top of workload. \n The Facilities Freelance Coordinator service helps with the delivery of core maintenance and facilities support across The Trampery's sites, whether planned or reactive, as assigned on a per-task or per-site basis, and with the on-site coordination required to keep facilities running to a professional standard. \n The Contractor will act as the designated point of contact for the tasks and sites they are engaged to deliver, responsible for ensuring work is carried out safely and to the standard agreed with the relevant Facilities Team. This engagement provides exposure to the delivery of a broad range of facilities and maintenance work within a multi-site environment, and is suited to an experienced freelance facilities professional already operating in building maintenance, property management or facilities operations. \n \n KEY RESPONSIBILITIES \n Scope of Services \n For each event booking the Contractor is engaged to deliver, the Contractor will: \n \n\n • Support core maintenance and facilities services for The Trampery, including planned projects, reactive maintenance, cyclical and preventative repairs, administration, and ad-hoc tasks as required. Previous trade experience in general building maintenance (carpentry, plumbing or decorating) is necessary given the nature of the role.\n, • Support the facilities team with the management of building fabric, plant and equipment maintenance, and damage or breakdown repairs, keeping the relevant facilities team informed of updates and live issues.\n, • Support regular building inspections to ensure facilities standards are maintained.\n, • Coordinate with the relevant facilities team and third parties providing facilities services, including but not limited to plant, security, cleaning, vending, maintenance, pest control and waste.\n, • Support audit reviews and health & safety compliance for all sites.\n, • Assist with office moves and space planning activities.\n, • Assist with project management and delivery of works across The Trampery.\n, • Work from any site assigned by the Head of Facilities, ensuring facilities are kept in proper working condition, and carry out minor odd jobs and non-skilled maintenance to resolve issues before escalating to external contractors.\n\n \n ABOUT YOU \n\n • Be an exceptional communicator.\n, • Have very good knowledge of FM or property maintenance, ideally with trade experience (carpentry, plumbing and decorating)\n, • Be IOSH certified\n, • Have extensive experience managing contractors\n, • Be able to multitask, prioritise and problem-solve accordingly\n, • Be a team player whilst taking ownership of problems from cradle to grave\n, • Hands-on\n\n \n CONTRACTOR REQUIREMENTS \n Essential \n\n • Proven experience in facilities within a busy, multi-site company\n, • Excellent customer service, communication and interpersonal skills\n, • Excellent organisational skills and strong attention to detail\n, • A proactive, hands-on approach and strong problem-solving ability\n, • A proactive, outgoing approach and strong problem-solving ability\n, • Ability to multi-task, prioritise and resolve issues quickly under pressure\n\n \n ABOUT THE TRAMPERY \n \n The Trampery is a purpose-led enterprise dedicated to making business a positive force in society. It provides workspaces, venues, training and management services in pursuit of its mission. \n The five key elements of its mission are to: \n \n\n • Advance business models with positive social & environmental impact.\n, • Support entrepreneurs from under-represented backgrounds.\n, • Drive inclusion & diversity in the workplace.\n, • Promote healthy work-life balance & well-being.\n, • Contribute to thriving neighbourhoods and strong communities.\n\n \n Today The Trampery operates six campuses across the city, from 10-50,000 square feet. It works with a wide range of property partners including developers, local authorities and public institutions. \n B Corp certified, The Trampery actively supports new forms of enterprise that solve social or environmental problems. It also offers dedicated support to entrepreneurs from under-represented backgrounds, helping to rebalance London’s unequal business community. More than 2000 entrepreneurs, innovators and creative businesses have called The Trampery home.

Job Title: Reception & Office Coordinator \n Department: Facilities \n Location: Central London (100% office base) \n Duration: 12 Month Fixed Term Contract – ability to start work immediately \n Working Hours: 28 hours per week, Monday to Thursday - 10am to 6pm \n \n Who we’re looking for: \n We are looking for a professional, organised, and proactive individual to support the smooth day-to-day running of the office. The role involves managing reception services, handling calls and enquiries, coordinating visitors, meeting rooms, post, supplies, and catering, while providing administrative and finance support across the organisation. The successful candidate will also assist with meetings, events, facilities management, health and safety activities, and general office operations, demonstrating excellent communication skills, attention to detail, flexibility, and a hands-on approach. \n \n Who we are: \n The EI is the chartered professional membership body for people who work across the world of energy. Our purpose is creating a better energy future for our members and society by accelerating a just global energy transition to net zero. We do this by attracting, developing and equipping the diverse future energy workforce; informing energy decision-making through convening expertise and advice; and enabling industry and consumers to make energy lower carbon, safer and more efficient. \n At the EI we endeavour to find talent that will live and breathe our values. Our employees, and our extensive network of volunteers, pursue their work in line with a set of values reflecting the culture of the organisation: we are inclusive by treating each other with care and respect; we build trust through open and professional collaboration; and we are passionate about making a difference. \n A registered charity, incorporated by Royal Charter in 2003 but with a heritage dating back more than a century, the EI is licensed to offer professional registration as Chartered Energy Engineer, Chartered Environmentalist and, uniquely, Chartered Energy Manager status. It is also home to a range of collaborative initiatives, including the G+ Global Offshore Wind Health and Safety Organisation, SafetyOn and POWERful Women. We host the annual International Energy Week, International Energy Awards, publish the annual Statistical Review of World Energy, the Energy Barometer, weekly New Energy World Magazine, and provide the Toolbox web app helping the energy workforce learn lessons from incidents and get home safe. \n \n What you’ll do: \n Reception and Office Coordination \n\n • Taking and directing calls through our switchboard (8x8)\n, • Acting as the first point of contact for visitors, members, contractors and general enquiries.\n, • Maintaining a welcoming, organised office environment.\n, • Managing visitor arrivals, deliveries, post and courier services\n, • Coordinating office supplies, catering and other day-to-day office requirements.\n, • Supporting meeting room bookings and room preparation for meetings and events.\n, • Managing shared inboxes, including information and complaints enquiries, ensuring timely responses or allocation.\n, • Maintaining front door security and reporting any suspicious activity to the Facilities Manager\n\n \n Administrative and Finance Support \n\n • Processing invoices, purchase orders, and related financial documentation in accordance with company procedures.\n, • Providing finance administration support to the Finance team and support wider finance administration requirements.\n, • Provide administration support to Director, managing Calendars and expenses when required\n, • Opening, sorting and scanning mail. Sending mail out on behalf of departments\n, • Supporting onboarding administration and other organisational processes where required.\n, • Scheduling courier and travel arrangements\n\n \n Wider Organisational Support \n\n • Providing flexible administrative support across teams.\n, • Supporting internal meetings, events, and organisational initiatives.\n, • Maintaining confidentiality when handling sensitive business and employee information.\n, • Undertaking other reasonable duties appropriate to the role.\n\n \n Meeting Room Management \n\n • Maintaining meeting room booking system\n, • Maintain Meeting room standards and presentation of rooms.\n, • Resetting & restocking all meeting rooms\n, • Promoting our meeting rooms externally to generate income\n, • Arranging catering for meetings\n\n \n Facilities Management & Health & Safety \n\n • Covering the Facilities Management Team duties in times of absence\n, • Required to work outside normal working hours and extra days from time to time.\n, • Assist with office moves and room set ups, help with manual handling tasks.\n, • Updating Energy Data spreadsheet ahead of yearly Net-Zero target meeting\n, • Checking facilities orders on arrival and supporting the movement of deliveries around the building (some manual handling)\n\n \n Experience: \n Knowledge, Experience and Qualifications \n\n • Strong customer service, interpersonal and communication skills, with a professional and welcoming approach.\n, • Experience in reception, office administration and customer-facing environments.\n, • Experience processing invoices, purchase orders and other financial administration tasks.\n, • Proficient in Microsoft 365 applications, including Outlook, Word, Excel and PowerPoint, with the ability to learn new systems quickly.\n, • Experience managing shared inboxes, coordinating meetings, events and office activities.\n, • Strong organisational skills, attention to detail, and the ability to manage multiple priorities effectively.\n, • Ability to work independently, use initiative and exercise sound judgement while remaining an effective team member.\n, • Ability to build positive relationships and communicate confidently with a wide range of internal and external stakeholders.\n, • Calm, flexible and adaptable, with the ability to work under pressure in a fast-paced environment.\n, • Experience using switchboard and office management systems.\n, • Reliable, proactive and committed to maintaining confidentiality when handling sensitive information.\n\n \n Desirable / person specification \n\n • Experience providing administrative support to senior managers or directors.\n, • Experience within a facilities, membership, charity or professional services environment.\n, • Knowledge of health and safety, facilities coordination or meeting room management.\n, • Experience supporting office moves, events or organisational projects\n\n \n Salary: £30,000 per annum (FTE) \n Benefits: \n\n • 20 days annual leave plus bank holidays\n, • Additional leave during our Christmas office closure\n, • Ongoing training and professional development opportunities\n, • Cycle to Work Scheme\n, • Regular company and team social events\n, • A friendly, supportive and collaborative working environment\n\n \n To apply, please send your CV and covering letter to recruitment@energyinst.org by Friday August 28th 2026.

\n Introduction\n The Head of Legal reports directly to the Chief Executive Officer and is a member of the Senior Leadership Team (SLT), playing a pivotal role in shaping and supporting the strategic direction of Eleclink. Whilst reporting directly to the Chief Executive Officer, the Head of Legal maintains a dotted-line relationship to the Getlink Legal Director to ensure alignment of legal strategy, governance frameworks, regulatory obligations and risk management activities across the Group, fostering collaboration, consistency and the sharing of best practice between entities. The role is the principal adviser to the business on all strategic legal, contractual, regulatory and risk‑related matters, supporting the safe, compliant and commercially successful operation of a regulated infrastructure asset. \n As head of the internal legal function, the Head of Legal works in close partnership with the CEO, SLT colleagues and leadership teams across the business to ensure legal risk is proactively identified, assessed and managed. The role ensures that material legal matters are appropriately identified and addressed, appropriate action is taken in a timely manner, and that robust, fit‑for‑purpose documentation underpins all material decisions, transactions and operational activities. \n The Head of Legal leads a small in‑house legal team, including a Paralegal, Senior Legal Counsel and a Senior Legal Consultant, and is responsible for coordinating legal support and setting priorities across the function. \n Operating as a trusted strategic adviser, the Head of Legal provides forward‑looking, pragmatic legal advice and maintains oversight of the Company’s overall legal risk and resilience in support of its long‑term strategic objectives. \n The Head of Legal has primary responsibility for the Company’s legal interactions with third parties, including principal contractors, suppliers and strategic partners, and for the negotiation and oversight of all significant contractual relationships (excluding legacy contractual relationships assigned to the Senior Legal Consultant). As a senior leader, the role is also responsible for building and leading a high‑performing in‑house legal team, developing capability across the Company’s functional areas, reducing reliance on external advisers, and embedding legal support within core business teams to enable efficient delivery of project and operational goals. \n In addition, the Head of Legal is accountable for the strategic management of external legal advisers, ensuring their use is proportionate, value‑driven and closely controlled, and that external legal spend delivers clear commercial, risk‑management and strategic benefit to the business. Responsibilities\n The Head of Legal is responsible for prioritising and allocating work across the legal function, including delegating defined areas of responsibility to the Senior Legal Counsel where appropriate. \n Key responsibilities include: Strategic Legal Leadership\n \n • Advise the CEO and SLT on legal risk, contractual exposure and regulatory matters impacting the Company’s strategy, operations and long‑term development as a regulated infrastructure asset.\n, • Provide proactive, commercially focused legal advice informed by a detailed understanding of the Company’s activities and objectives.\n, • Maintain oversight of the Company’s overall legal health and resilience, including legal risk anticipation and mitigation.\n Contracts and Third‑Party Engagement\n \n, • Hold primary responsibility for the Company’s legal interaction with third parties, including principal contractors, suppliers, counterparties and strategic partners, with day‑to‑day management of legacy relationships delegated to Senior Legal Consultant as appropriate.\n, • Lead the drafting, negotiation and approval of all material, high‑risk and strategic contractual arrangements with day‑to‑day management of legacy contracts delegated to Senior Legal Consultant as appropriate.\n, • Oversee the Company’s contractual framework to ensure consistency, appropriate risk allocation, liability management and alignment with regulatory obligations and commercial strategy.\n Regulatory and Market Framework\n \n, • Act as senior legal adviser supporting engagement with national regulators and, where applicable, the European Commission.\n, • Provide legal input into the development, interpretation and application of the Company’s Market Access Rules.\n, • Support the regulation team in ensuring ongoing compliance with applicable licences, exemptions, codes and regulatory regimes, including the GB interconnector licence, CUSC, BSC, REMIT and relevant EU network codes.\n, • Advise on regulatory risk, escalation and mitigation strategies.\n Market Operations\n \n, • Draft, negotiate and advise on contracts supporting the Company’s commercial and market activities, including: \n \n, • Grid connection and ancillary services agreements with UK and French system operators\n, • Arrangements related to UK and French capacity mechanisms\n, • Customer nomination and participation agreements\n, • Contracts supporting imbalance trading and market participation\n \n, • Ensure contractual arrangements are legally robust, operationally workable and compliant with regulatory requirements.\n Business Systems and Technology\n \n, • Provide legal oversight of key business systems and technology arrangements, including review and negotiation of material contracts.\n, • Support NIS‑related legal matters, including review of NIS‑specific contractual provisions, oversight of NIS‑compliant contract registers and participation in audits where required.\n Corporate, Commercial and Operational Support\n \n, • Draft, negotiate and advise on a broad range of commercial agreements required for day‑to‑day operations, including service agreements, NDAs, licences and hire agreements, with responsibility for prioritisation and allocation of work across the legal function.\n, • Provide senior legal input on material property and lease arrangements, including the Company’s London and Folkestone offices.\n, • Oversee the development, maintenance and periodic review of standard contract templates.\n Disputes, Risk and Crisis Management\n \n, • Lead the management of disputes, litigation and significant claims, including strategy, escalation and resolution, with day‑to‑day management of legacy matters delegated to Senior Legal Consultant as appropriate.\n, • Provide legal leadership during emergency or crisis situations, including rapid assessment of legal exposure and response options.\n, • Support enterprise risk management through identification and mitigation of legal risk.\n Legal Function Leadership\n \n, • Lead and develop the in‑house legal function, setting priorities, standards and expectations for legal delivery.\n, • Retain oversight of complex, sensitive and high‑risk matters and acting as escalation point for senior stakeholders.\n, • Build internal legal capability to support long‑term operational sustainability and reduce reliance on external advisers.\n Compliance and Data Protection (Compliance Officer and Privacy Officer responsibilities)\n \n, • Retain overall accountability for the Company’s compliance and data protection framework with support from the group, business and the legal team (including the Senior Legal Consultant on legacy matters and specific initiatives as required).\n, • Develop and oversee effective internal controls to support compliance, good governance and mitigation of regulatory risk.\n, • Ensure the Company keeps up-to-date with changing laws, regulations and industry standards.\n, • Oversee the creation, implementation and maintenance of company policies and procedures to meeting legal requirements.\n, • Ensure appropriate compliance training is in place for employees in relation to regulations, ethical standards and consequences of non‑compliance.\n, • Liaise with Getlink group in regard to compliance issues and requirements.\n, • Provide guidance and advice to the company on personal data handling, legal obligations and best practices.\n, • Oversee assessment of data risks, DPIAs and contractual terms in relation to personal data sharing.\n, • Create and update data protection policies, procedures and processing records.\n, • Oversee updates to the company’s privacy notices as necessary.\n, • Specific focus on facilitating an interface with the operational CFO in relation to governance and compliance.\n, • Assist functional areas to mitigate compliance failure and corporate governance aimed at maintaining best practice, reputation and avoidance of sanctions.\n External Counsel Management\n \n, • Own the strategy for instruction and management of external legal advisers, including oversight of advisers engaged in support of legacy matters.\n, • Negotiate engagement terms and ensuring external counsel is used selectively, proportionately and cost‑effectively.\n Group Engagement\n \n, • Act as the senior legal interface with the wider Getlink Group and collaborating with group legal teams to ensure alignment and effective delivery of shared objectives.\n, • Legacy contractual and project‑related matters are primarily managed by the Senior Legal Consultant, with the Head of Legal retaining oversight and accountability for associated legal risk.\n Health & Safety\n ElecLink employees are expected to take reasonable care for their own health and safety, as well as that of others. Employees should not intentionally or recklessly interfere with or misuse any equipment or measures designed to protect safety, health, or welfare. Employees are also required to participate in any health and safety training provided by the employer and promptly report any health and safety concerns to the HSQE Manager or HSQE Coordinator. Minimum Standards & Selection Criteria Experience and Skills\n Qualified solicitor with significant post‑qualification experience \n \n • Experience working in‑house in energy, infrastructure or major projects\n, • Strong experience in drafting commercial contracts\n, • Experience managing external legal spend\n, • Experience in one of more of the following areas is beneficial: construction, property law, dispute resolution/litigation, insurance and HSE related matters and risk management\n, • Experience working in‑house in for a regulated entity would be beneficial\n Leadership and personal attributes\n \n, • Strong stakeholder management and influencing skills at senior level\n, • Proven ability to lead and develop a legal team\n, • Able to manage multiple workstreams and prioritise effectively\n, • Commercial, pragmatic and solutions‑focused\n Desirable\n \n, • French language skills\n, • Cross‑border experience\n \n #J-18808-Ljbffr

Working Hours & Benefits \n Summer Period (April–September): 8:00 am – 5:00 pm \n Winter Period (October–March): 8:00 am – 6:00 pm \n Annual Leave: 28 days inclusive of bank holidays \n Salary: £28,000 – £32,000 per annum (based on industry experience) \n \n About the Business: \n We are one of the leading plumbing, heating and electrical companies nationally, serving residential and commercial clients throughout South East England with almost three decades in the industry, we have worked to build a large, fully equipped team of over 150 members of staff – all focused on providing the best quality service to our customers. We work closely with various known housing associations, local councils as well as catering to the private sector such as schools, hotels, care homes and commercial building. \n \n Role Purpose: \n Reporting directly to the Head of Governance, the Environmental & Supply Chain Coordinator will support the day-to-day operation and continual improvement of the environmental management and supply-chain control framework. The role combines environmental coordination, supplier and subcontractor assurance, purchasing and cost controls, waste and materials management, data analysis, management reporting and support for the company ISO 14001 Environmental Management System (EMS). \n \n This is a graduate / early-career development role. The postholder is not expected to arrive with full independent ownership experience across every area of the specification. Mentorship, structured on-the-job coaching and role-specific training will be provided where required. The expectation is that the successful candidate will build competence quickly and take increasing responsibility as knowledge and confidence develop. \n \n The postholder will also support the company programme to establish an organisational greenhouse-gas inventory and reporting framework aligned with ISO 14064-1, helping the business progress towards consistent, evidence-based and externally verifiable carbon reporting. \n \n Success in the role will depend on curiosity, accuracy, initiative and follow-through. The postholder should be comfortable working with data, asking questions, investigating discrepancies, maintaining evidence and escalating risks or delays rather than allowing actions to drift. \n \n Core accountabilities: \n\n • ISO 14001 Environmental Management System coordination\n, • Support the ISO 14064-1 greenhouse-gas reporting programme\n, • Approved Supplier List and supplier governance\n, • Supplier and subcontractor onboarding, assurance and offboarding\n, • Purchasing, purchase-order and financial control\n, • Materials, unused parts, van audits, stock and waste control\n, • Data analysis, Excel and management reporting\n, • Environmental operational control and improvement\n, • Training, portals and audit evidence\n\n \n Key Responsibilities: \n\n • Support the day-to-day coordination and continual improvement of ISO 14001 Environmental Management System, including documentation, audits, corrective actions, compliance records and management reporting.\n, • Support development of ISO 14064-1 greenhouse-gas inventory and reporting framework, including data collection, emission calculations, source records and dashboards.\n, • Maintain the Approved Supplier List, supplier due diligence, compliance records, performance ratings, reviews and corrective actions.\n, • Coordinate supplier and subcontractor onboarding, assurance, performance monitoring and offboarding.\n, • Support purchasing and financial controls, including purchase orders, invoice queries, credits, rebates, recoveries and cost discrepancies.\n, • Coordinate materials, unused parts, stock, engineer van audits, PPE and waste controls.\n, • Analyse supplier spend, purchasing, labour, materials, waste, carbon and operational data to identify cost savings, risks and improvement opportunities.\n, • Build and maintain Excel trackers, dashboards and management reports, ensuring data is accurate, reconciled and supported by evidence.\n, • Monitor environmental performance covering fuel, energy, waste, packaging, chemicals, refrigerants and spill prevention.\n, • Maintain audit-ready records and support customer, accreditation and compliance portals.\n, • Coordinate relevant training, supplier meetings, audits and operational reviews.\n\n \n About You: \n Essential \n\n • Degree or equivalent qualification in environmental management, sustainability, supply chain, procurement, business/operations, data/analytics, engineering, geography or a related discipline.\n, • Strong interest in environmental management, sustainability, supply chain or operational improvement.\n, • Good practical Excel and data-analysis skills, including formulas, lookups, PivotTables, data cleaning and reporting.\n, • Strong organisation, attention to detail and ability to manage deadlines and follow actions through.\n, • Ability to investigate problems, analyse information and communicate findings clearly.\n, • Professional communication skills and confidence working with internal and external stakeholders.\n, • Full UK driving licence.\n, • Ability to work fully from the Harrow Weald office; hybrid or remote working is not available.\n\n \n Desirable \n\n • Exposure to ISO 14001, ISO 14064-1, carbon accounting or sustainability reporting.\n, • Experience or knowledge of procurement, supplier management, waste compliance or environmental legislation.\n, • Power Query, Power BI, Power Pivot or advanced Excel experience.\n, • Relevant placement, internship, dissertation or project experience.\n, • Membership of IEMA, CIPS, IoSCM or a similar professional body.\n

Our client close to Heathrow is looking for a Project Cargo Manager to join their team.Job Description Task Manage all day to day Project Management for operations Identify and engage new business targets in the Project Cargo industry Maintain ownership of all Project Cargo enquiries for the defined region Support overseas requests in a timely manner Execute and coordinate RFQs with customers and service provider Supervise load and discharge operation Supervise documentation Ensure that all shipments are being properly tracked in our systems Develop the regional infrastructure for Project Cargo including but not limited to: port terminal and equipment accessibility Assist in creating a Project Cargo Toolkits including pricing methodology for repetitive services like surveys, port handling, customs formalities etc. Involved in defining operational procedures and customer KPIs Continuously explore commercial and operational improvement opportunities Initiate and sustain service provider relationships in the region Drive / develop the Air Charter product / awareness Source, initiate and attend regular meetings with local vendors Engage GEO Leadership in the defined Region for continued support Report progress to the GEO Leader and involved DMs on quote status, revenue accrued and business development Attend workshops, conferences and group meetings as required Travel domestically and within Europe as required Train staff on Project Cargo fundamentals and best practice. Adapt to the latest trends in safe cargo handling and international trade Train, counsel and mentor branch staff, especially the Branch Project Cargo Coordinator on Project Cargo procedures Adhere to all Health and Safety procedures (Any other specific regional task to be added)Focus Areas Day to day operational management Budget Revenue Budget Expense Business Development Accounting Compliance Service Providers Personnel development GEO Engagement Health & Safety Systems & ToolsQualifications Previous Project Cargo related experience Experience of handling over-dimensional loads via land, barge, rail, air and ocean modes of transport or storage Establish network within the Air Charter industry Extensive knowledge of Air Charter contracts Established network of Project Cargo industry contacts Diplomacy and commercial awareness Geographic and political understanding of the region Knowledge of operational process standards and procedures within the project cargo industry Knowledge of permits, import/export regulations, applications and procedures including surveys and any other governmental regulations applicable for the Project Cargo industryQualities Innovative and constantly seeking improvement on current processes Excellent oral and written communication skills (English) Organized and detail-oriented Strong problem solving and analytical skillset Persuasive, ambitious, self-motivated and result oriented Sense of urgency, integrity and formality Positive attitude, integrity and ongoing commitment Strong customer service skills and ability to build rapportAdditional Information Excellent benefits The hours are 9am to 5.30pm Monday to Friday Salary based on experience* We are only able to accept applications from candidates with previous experience for this role. If you do not hear from us your application has been unsuccessful.TPBN1_UKTJ

Location Adcock East MidlandsJob Type Full timeContract Type PermanentWe are currently looking for a full-time person to be responsible for the purchasing of equipment and tools and to manage the stores at our East Midlands branch. This is the ideal opportunity for someone with a background in purchasing or inventory administration, with strong administrative skills and who is not afraid to pull up their sleeves and do a bit of manual work.What youll be doing:Your main purpose will be to make sure that our engineers have the tools, parts and equipment they need at the right time and the right place so that they can do their jobs and deliver a great service to our customers.This involves sourcing and ordering parts and materials, PPE and tools. Youll then need to make sure that those items are delivered to the correct place on the correct day or if they come straight to the branch you will need to receive them, pack them away and allocate them to the correct jobs.You will spend some of your time in the office, working on the computer, doing administration. This will include sourcing and ordering items, administration of invoices, processing warranties and updating records. The rest of the time you will be in the stores, keeping control of stock, making sure the area is neat and tidy and allocating parts to the correct jobs.You will also be responsible for the supply and management of refrigerants, administration of the branch fleets, van inspections and conducting some Health and Safety checks.Whats in it for you?A generous basic wage.Excellent training opportunities.25 days holiday per annum, plus bank holidays, increasing with service.Pension Scheme.What do you need to have?Experience in a similar role in electrical, plumber wholesaler, builders merchants or similar supplier-based industry.Some working experience within the Refrigeration and Air Conditioning Industry would be an advantage but is not essential.Computer literate (Microsoft office and database skills) with the ability to learn new computer software systems.Strong administrative skills.Comfortable with some manual handling.Must have a current, valid UK driving licence as some driving / deliveries to site may be required at times.Due to the safeguarding requirements of our customers, many of whom are schools or hospitals, we complete confidential criminal record checks on all roles that attend customer sites. If you are successful, you will be required to complete a DBS check. We strictly follow the DBS code of practice and comply with the Rehabilitation of Offenders Act 1974. If you have a criminal record, this will not necessarily preclude you from working for us.You may have experience of the following: Purchasing Administrator, Stores Administrator, Parts Coordinator, Procurement Administrator, Inventory Administrator, Warehouse Administrator, Stock Controller, Engineering Stores Coordinator, Supply Chain Administrator, Buying AdministratorTPBN1_UKTJ

We are seeking an Events & AV Coordinator to join our fantastic team at Rapport.Our team are responsible for creating an environment that reflects our client's culture of intellectual curiosity, professionalism, and high performance. From delivering exceptional front-of-house service and managing workplace operations to supporting employee engagement and visitor experiences, the team helps ensure that the office embodies the same standards of excellence that the business brings to its clients and investment business.We describe the culture as one that values collaboration, entrepreneurial thinking, and empowering individuals to take ownership and make an impact.Type of contract: Full-time, PermanentHours: 40 per week (Monday-Friday; shift rota basis between 7 AM and 7 PM)Salary: £35,504 per annumWhat will you get?Financial freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!Secure your future: Benefit from a contributory pension scheme for a stable financial tomorrow.Health matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.Thrive personally & professionally: Unlock endless learning and development opportunities to elevate your career!Celebrate excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.Give back to community: Take one paid day off annually to support a cause you're passionate about!Main responsibilitiesDeliver an exceptional welcome through professional meet-and-greet across all reception areas.Ensure smooth daily operations by supporting floor activity and maintaining a safe, tidy environment.Maintain high presentation standards across meeting rooms, welcome areas and shared spaces.Coordinate meeting rooms effectively including setups, AV support, stationery checks and VIP preparation.Handle enquiries confidently in person, by phone and via digital channels, providing clear guidance and solutions.Manage technology and equipment ensuring everything is in working order and reporting issues promptly.Complete floor walks and audits upholding clear-desk standards and identifying improvements.Support booking systems including check-ins, system reports and meeting room reservations.Provide team support and training assisting colleagues, new starters and contributing to a collaborative environment.Take ownership of tasks including projects, admin duties, feedback reporting and ad-hoc requests.The ideal candidate willShare our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger togetherExceptional Customer Service skills.Excellent communication skills - both verbal and written.Reliable and consistent.Helpful and positive attitude.Physical appearance is respectable and professional.Able to meet the needs of a diverse and ever-changing environment.Positive about change.Flexible attitude to working practices and demands.Responsible and trustworthy even when working unsupervised.Willing and able to make a make positive contribution to service delivery improvement.Proactive approach to continuous personal development.Technologically proficient, with a strong ability to quickly learn and effectively utilise new systems, applications, and digital tools.Competent in the use of Microsoft Outlook calendars for scheduling and diary management.About usRapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.Find out more about us and our values at www.rapportservice.com.Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.TPBN1_UKTJ

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.Where will you be working?M Group Rail & Aviation - when it comes to rail, we deliver a variety of enhancement and infrastructure projects across all routes, both overground and underground.With over 40 years experience, were a trusted partner with the expertise to get the work done.What will you be doing?A Senior Engineer is a key member of the project team, responsible for overseeing and managing works across multiple projects and ensuring delivery on time, within budget, and in line with all required quality and safety standards. The Senior Engineer reports directly to the Project Manager and may manage and mentor engineers and other site personnel as required. The role is predominantly site-based and includes specific civil engineering responsibilities under Network Rail requirements. Project Planning and Organisation: Plan and organise activities, materials, and equipment across multiple rail projects to meet deadlines and project objectives.Leadership and Mentoring: Supervise, mentor, and line manage junior engineers, site workers, and subcontractors. Delegate tasks, provide guidance, and support professional development.Health and Safety: Manage day-to-day site operations, assist with the review and production of safety paperwork, and ensure the site is managed in line with the construction phase plan. Identify and mitigate risks, ensuring full compliance with health and safety legislation and Network Rail standards.Engineering and Quality Assurance (QA): Act as Setting Out Engineer and, as required, Contractors Responsible Engineer (CRE, Civils Construction). Lead and coordinate the development, review, and sign-off of Temporary and Permanent Works designs for constructability and compliance. Oversee all CRE accountabilities. Ensure site works meet project specifications, regulations, and defined quality standards. Conduct regular on-site checks and ensure adherence to the QMP, maintaining all necessary QA documentation and records.Temporary Works: (Desirable) Act as Temporary Works Coordinator (TWC), ensuring all permits and processes are followed.Communication: Liaise effectively with clients, stakeholders, and project teams to provide updates, resolve issues, and ensure clarity across cross-functional site teams.Commercial: Take off and order materials as projects require. Maintain commercial awareness and ensure good value for money to support project cost objectives.What you will bring Minimum 10 years experience as an engineer within rail or major civil engineering projects.Strong experience as a Setting Out Engineer on site-based works.Proven history in the delivery and management of Quality Assurance systems, site records, and compliance.Substantial experience acting as or readiness to act as Contractors Responsible Engineer (CRE) for Civils Construction under Network Rail or comparable standards.(Desirable) Qualified Temporary Works Coordinator (TWC) or equivalent.Demonstrated capability in mentoring, line managing, and developing engineers.Full, clean UK driving licence.Desirable Skills & Attributes: Excellent organisation, communication, coordination, and leadership capabilities.Proactive safety-led approach with clear focus on documentation and compliance.Ability to work across multiple sites and projects, supporting asset management and delivery teams.Chartered or Incorporated status with the Institution of Civil Engineers (ICE) or similar (advantageous but not mandatory).Whats in it for you?We offer a range of benefits designed to support your life in and outside of work, some of which include; Matched or contributory pension schemeEmployee Assistance ProgrammeAccess to Mental Health First AidersMy Rewards portal, access to 1,000s retail discountsLife AssuranceCycle to work schemeEnhanced maternity or paternity leaveReward and recognition schemeOnline GP Service, 24 hours a day, 365 days a yearIn addition, this role offers Salary sacrifice car schemeHealth Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!Discretionary bonus scheme23 days annual leave plus bank holidaysRecommend a friend get rewarded for introducing people to us!Holiday purchase schemeAbout usWe want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.Were responsible and go further for our people, clients, communities and the planetWere open and seek new and better ways of exceeding expectationsWere together and as one team; the whole is greater than the sum of the partsWere ambitious and embrace opportunity, to lead essential infrastructure services for lifeWhether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.Its an exceptional time to be a part of M Group.Please note: Occasionally, we may close job adverts before the stated closing date. Wed encourage you to apply as soon as possible to ensure your application is considered.For certain roles, successful candidates will be subject to 3rd party background checks as part of our hiring process. Some of our roles require drug and alcohol testing as part of our induction.#MGroupR&A IND1TPBN1_UKTJ

Right Match Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Dartford. We are recruiting for experienced and forward thinking Customer Service Coordinator French Speaking. This is full time, permanent and hybrid position and working for very well established company. Very interesting and varied role with a scope for progression. \n Salary: £30,000 \n Work p... \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n ZIPC1_UKTJ