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2nd Line Network Engineer \n Solihull | Competitive, DOE | Office-based - Must drive due to location \n We're recruiting for a 2nd Line Network Engineer to join a well-established managed services provider's Service Operations team in Solihull. \n You'll provide advanced technical support to customers, diagnosing and resolving network incidents, and making sure service requests are handled to a high standard. It's a hands-on technical role that needs strong troubleshooting skills across a range of networking and security technologies. \n What you'll be doing \n\n • Technical support - providing second-line diagnostics and fixes for customer incidents, escalating when necessary\n, • Customer care - working closely with clients via phone and email, keeping them updated at all stages\n, • SLA management - prioritising and managing tickets to meet contractual service levels\n, • Documentation - maintaining accurate, up-to-date records in the Help Desk System, including client infrastructure details and troubleshooting steps\n, • Collaboration - liaising with 3rd party suppliers to resolve hardware, software and connectivity issues, ensuring SLA targets are met\n, • Continuous improvement - contributing to knowledge sharing within the team by updating documentation and supporting colleagues with complex issues\n\n What we're looking for \n\n • Proven technical experience in networking and security support\n, • Strong diagnostic and administration skills across some/all of: Cisco Routing & Switching (ISR, ASR, Catalyst, Nexus 1-7K), Cisco management tools and wireless platforms, Cisco ACE and F5, Juniper & Extreme Firewalls\n, • Tier 2 broadband support, including traffic shaping\n, • Experience with VLANs, VPNs and network security principles\n, • Knowledge of Meraki, Fortinet and Palo Alto solutions (preferred)\n, • Hands-on experience in network design, implementation and troubleshooting, firewall configuration and incident response\n, • Confident using traffic analysis tools to monitor and analyse network performance\n, • Excellent communication skills, comfortable interacting with all stakeholders including Directors\n, • Strong attention to detail and accuracy in documentation\n\n What's in it for you \n\n • 25 days annual leave, rising by 1 day a year up to 28\n, • Private medical cover, discounted health plans, virtual GP access and an eye care scheme\n, • Employee assistance programme via a dedicated Wellbeing Team\n, • Access to a modern Learning Management System for training and personal development\n, • Office-based role with a collaborative, team-focused environment\n\n If this sounds like you, we'd love to hear from you. Apply today, or get in touch for a confidential chat about the role. \n Specialist Recruit is acting as an Employment Business in relation to this vacancy. By applying, you consent to your data being processed in accordance with our Privacy Policy for the purposes of this and other job opportunities. Due to the high volume of applications, if you haven't heard from us within 5 working days, please assume your application has been unsuccessful on this occasion.

Service Desk AnalystMidlands based hybrid 6-month initial contract, but with possible extensions and temp to perm options Additional standby and shift allowances \n We are looking for Service Desk Analysts to join the successful IT support team within a global banking client providing 1st or 2nd line technical support to a user base of over 65,000 colleagues. \n You will be part of a diverse team who are at the forefront of the Banks digital strategy, supporting colleagues via web-chat and telephone. \n You'll be working from home 4 days a week and provided with the equipment you need, plus for one day a week you will head to our new office with free parking to join the rest of the team to collaborate. \n What you will be doing:- Provide a single point of contact to internal colleagues reporting IT related issues- Diagnose and resolve technical issues using your problem-solving skills and questioning techniques - Obtain both technical information and business impact to minimise downtime to colleagues \n The Skills you will need: - A passion for customer service- Ability to flex your communication, both written and verbal- Previous service desk experience and understanding of working to KPI's is an advantage- Knowledge of Windows 10, Microsoft applications, Active Directory & Exchange* skills need but not essential as training is provided \n Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Motor Complaints Team Manager \n Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues \n Contract: Full-time, Permanent \n \n About Us \n At BNP Paribas Personal Finance, we're part of a global banking group with a simple mission: to provide straightforward consumer finance solutions that help customers make responsible financial decisions. We partner with leading UK retailers and brands to support their customers finance purchases responsibly. \n \n The Role \n We're looking for an experienced Motor Complaints Team Manager to lead and develop a high-performing team responsible for delivering fair, timely and customer-focused complaint resolutions. You'll drive operational performance, coach and support your team, and ensure every complaint is managed with empathy, professionalism and in line with FCA regulations and Consumer Duty requirements. \n \n Key Responsibilities \n\n • Lead, coach and develop a team of Complaints colleagues, creating a culture of accountability, continuous improvement and excellent customer outcomes.\n, • Drive team performance against key operational measures, ensuring complaints are resolved within regulatory timescales and quality standards.\n, • Support the investigation and resolution of complex complaints, acting as an escalation point where required.\n, • Use complaint insights and root cause analysis to identify trends, improve processes and enhance the customer experience.\n, • Ensure regulatory compliance, effective risk management and the appropriate support of vulnerable customers.\n, • Collaborate with internal stakeholders and external partners, including the Financial Ombudsman Service where appropriate, to deliver fair customer outcomes.\n\n \n Skills & Attributes \n\n • Proven people leadership experience within Complaints, Customer Operations or a regulated financial services environment.\n, • Strong coaching and performance management skills with the ability to develop and motivate high-performing teams.\n, • Good understanding of FCA regulations, Consumer Duty and complaints handling within financial services.\n, • Strong analytical skills with experience using MI and complaint trends to drive continuous improvement.\n, • Excellent communication, decision-making and stakeholder management skills.\n, • Resilient, organised and customer-focused, with the ability to balance empathy, commercial awareness and regulatory requirements.\n\n \n What's in it for you \n As a Top Employer UK, we offer a supportive, inclusive environment and a flexible benefits package that you can tailor to your lifestyle. Highlights include: \n\n • Competitive salary and comprehensive package, contributory pension, and health cash plan.\n, • Opportunity to buy/sell holiday giving you even more control over your work-life balance.\n, • Flexible benefits including private medical insurance and lifestyle discounts.\n, • A culture that values collaboration, development and wellbeing.\n, • Performance-related bonus scheme.\n, • Hybrid working with excellent learning and development opportunities to support your career.\n\n \n Could this be you? \n Making a positive impact is at the heart of everything we do. We're looking for people who live by our values, who are Positive, Brave and Own It. \n Don't let confidence hold you back. You don't need to meet every requirement—if you have around 75% of the skills and the right attitude, we'd love to hear from you. \n Apply now to join a team that makes a real impact. \n Learn more about careers with us: https://www.bnpparibas-pf.co.uk/careers \n \n Your Application Journey \n\n • Call with our Talent Acquisition team\n, • Informal chat with the Hiring Manager\n, • Competency-based interview including a short presentation (90 minutes)\n\n \n We aim to complete the process within 3–4 weeks, depending on availability. If you're not shortlisted, we'll still let you know the outcome. Please note that this role may close early once we have enough suitable applicants, so apply soon. \n \n Equal Opportunities \n We're committed to creating an inclusive workplace and ensuring equal opportunities for all, regardless of age, disability, gender, identity, race, religion, sexual orientation or background.

Motor Operations Vehicle Manager \n Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues \n Contract: Full-time, Permanent \n \n About Us \n At BNP Paribas Personal Finance, we're part of a global banking group with a simple mission: to provide straightforward consumer finance solutions that help customers make responsible financial decisions. We partner with leading UK retailers and brands to support their customers finance purchases responsibly. \n \n The Role \n We're looking for an experienced Motor Operations Vehicle Manager to lead the operational management of our vehicle assets throughout their lifecycle. You'll drive operational performance, work closely with internal teams and external suppliers, and use data and insight to maximise asset value while ensuring fair customer outcomes and compliance with regulatory requirements. \n \n Key Responsibilities \n\n • Lead the operational management of vehicle assets, ensuring efficient end-of-contract processes and strong commercial performance.\n, • Use data and management information to identify trends, improve performance and support operational decision-making.\n, • Manage relationships with third-party suppliers, monitoring service delivery, governance and performance against agreed SLAs.\n, • Collaborate with teams across Operations, Finance, Risk and Asset Management to deliver effective operational strategies.\n, • Ensure compliance with FCA requirements, Consumer Duty, governance standards and operational controls.\n, • Lead, coach and develop your team, promoting a culture of continuous improvement, accountability and excellent customer outcomes.\n, • Travel will be required to visit auction houses to review performance, operational standards and working practices.\n\n \n Skills & Attributes \n\n • Proven leadership experience within a motor, asset management or regulated financial services environment.\n, • Strong analytical skills with experience using data and MI to drive operational performance and continuous improvement.\n, • Excellent stakeholder and supplier management skills, with the ability to build effective relationships across the business.\n, • Good understanding of vehicle asset management, end-of-contract processes and operational governance.\n, • Strong knowledge of FCA regulations, Consumer Duty and delivering fair customer outcomes.\n, • Organised, commercially minded and resilient, with excellent communication and decision-making skills.\n\n \n What's in it for you \n As a Top Employer UK, we offer a supportive, inclusive environment and a flexible benefits package that you can tailor to your lifestyle. Highlights include: \n\n • Competitive salary and comprehensive package, contributory pension, and health cash plan.\n, • Opportunity to buy/sell holiday giving you even more control over your work-life balance.\n, • Flexible benefits including private medical insurance and lifestyle discounts.\n, • A culture that values collaboration, development and wellbeing.\n, • Hybrid working with excellent learning and development opportunities to support your career.\n\n \n Could this be you? \n Making a positive impact is at the heart of everything we do. We're looking for people who live by our values, who are Positive, Brave and Own It. \n \n Don't let confidence hold you back. You don't need to meet every requirement—if you have around 75% of the skills and the right attitude, we'd love to hear from you. \n \n Apply now to join a team that makes a real impact. \n Learn more about careers with us: https://www.bnpparibas-pf.co.uk/careers \n \n Your Application Journey \n\n • Call with our Talent Acquisition team\n, • Informal chat with the Hiring Manager\n, • Competency-based interview including a short presentation (90 minutes)\n\n We aim to complete the process within 3–4 weeks, depending on availability. If you're not shortlisted, we'll still let you know the outcome. Please note that this role may close early once we have enough suitable applicants, so apply soon. \n \n Equal Opportunities \n We're committed to creating an inclusive workplace and ensuring equal opportunities for all, regardless of age, disability, gender, identity, race, religion, sexual orientation or background. \n

Job IntroductionWe have a fantastic opportunity for a Vehicle Technician to join our MG Dealership in Solihull.The hours of work are Monday to Friday, 8:30am to 5pm, as well as working Saturdays on a rota basis.Our packages and pay plans are industry-leading and are reflective of each applicant's experience and skillset.Basic salary up to £36,000 with a bonus OTE up to £45,000 plus benefits.Our well-equipped and modern facilities provide a professional environment for our staff whilst delivering a seamless service to our customers. We also offer outstanding development opportunities, with ongoing training provided to help you reach your full potential as a MG Qualified Service Technician or Master Technician.For more information or an informal chat, you can call 07793 314819 to speak to a member of the recruitment team or just click apply.Role and ResponsibilitiesOur technicians are responsible for the servicing, repair and diagnostics of all vehicles in the workshop, ensuring that all work is carried out to the highest standard first time.The main responsibilities would include electrical and mechanical repairs, including suspension, steering, brakes, wheel bearings, driveshafts, exhausts and air conditioning servicing.Additional responsibilities may include repairs and maintenance on EV and Hybrid vehicles such as the use of electronic diagnostic equipment, focusing on areas such as batteries, drive motor, auxiliary drive pack & control systems.You will have the ability to fit manufacturer accessories and audio equipment.You will have a full understanding of Customer Satisfaction and its impact on the business.You will be trained and able to operate additional systems, such as video reporting i.e CitNOW.You also will be able to complete all service paperwork to manufacturer and brand standards.Working closely with other members of the workshop team to constantly learn and share knowledge.About youWe consider candidates from all backgrounds who have experience working in the Automotive sector as a Vehicle Technician, Mechanic, HGV Mechanic, HGV Technician, Motor Mechanic, Motor Vehicle Technician, Car Mechanic, HGV Fitter, Auto Electrician, MOT Tester or Apprentice Vehicle Technician to join Listers.Whether you work at an independent garage, fast fit centre, car supermarket or main dealer, we would be interested in talking to you.As a minimum you will hold or working towards completion of your NVQ Level 3 or equivalent qualification in Vehicle Maintenance and Repair.An Electric and Hybrid vehicle qualification or certification would be advantageous but not essential as full training will be provided.MOT License would also be beneficial but not essential.Full UK Driving licence.As long as you can demonstrate good mechanical and electrical knowledge and an ability to ensure all work is carried out to a high standard, we have the training and facilities to help you make the next big step in your career.What we offer25 days holiday plus bank holidaysCompany PensionWellness ProgrammeSick PayGroup life insuranceStaff discount on car servicingListers Benefits discounts on retailers, restaurants, cinemas & holidaysLong service and loyalty incentivesStaff referral schemeIn-house, manufacturer & professional qualificationsCompany EventsWhy Listers?Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There's a reason why this is the case, there are over two and a half thousand reasons, our team. Since the very beginning, our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be, so if you are looking for a career within the motor trade, automotive or car dealership sector, then please apply today. If you are looking for similar motor trade jobs, you can also join our Talent Bank.TPBN1_UKTJ

Job IntroductionDue to continuing growth, we are recruiting for a Vehicle Technician to join Listers Honda Solihull.The hours of work are Monday to Friday 08:00 -17:00 including Saturdays on a rota basis.Our exciting new pay plans provide excellent basic salaries & bonus which are reflective of each applicants experience and skillset.Excellent Basic Salary with OTE up to £43,000 plus benefits.Our well-equipped and modern facilities provide a professional environment for our staff whilst delivering a seamless service to our customers. We also offer outstanding development opportunities, with ongoing training provided to help you reach your full potential as an Qualified Service Technician or Master Technician.For more information or an informal chat, you can call 07793 314819to speak to a member of the recruitment team or just click apply.Role and ResponsibilitiesOur technicians are responsible for the servicing, repair and diagnostics of all vehicles in the workshop, ensuring that all work is carried out to the highest standard first time.The main responsibilities would include electrical and mechanical repairs, including suspension, steering, brakes, wheel bearings, driveshafts, exhausts and air conditioning servicing.Additional responsibilities may include repairs and maintenance on EV and Hybrid vehicles such as the use of electronic diagnostic equipment, focusing on areas such as batteries, drive motor, auxiliary drive pack & control systems.You will have the ability to fit manufacturer accessories and audio equipment.You will have a full understanding of Customer Satisfaction and its impact on the business.You will be trained and able to operate additional systems, such as video reporting i.e CitNOW.You also will be able to complete all service paperwork to manufacturer and brand standards.Working closely with other members of the workshop team to constantly learn and share knowledge.About youWe consider candidates from all backgrounds who have experience working in the Automotive sector as a Vehicle Technician, Mechanic, HGV Mechanic, HGV Technician, Motor Mechanic, Motor Vehicle Technician, Car Mechanic, HGV Fitter, Auto Electrician, MOT Tester or Apprentice Vehicle Technician to join Listers.Whether you work at an independent garage, fast fit centre, car supermarket or main dealer, we would be interested in talking to you.As a minimum you will hold or working towards completion of your NVQ Level 3 or equivalent qualification in Vehicle Maintenance and Repair.An Electric and Hybrid vehicle qualification or certification would be advantageous but not essential as full training will be provided.MOT License would also be beneficial but not essential.Full UK Driving licence.As long as you can demonstrate good mechanical and electrical knowledge and an ability to ensure all work is carried out to a high standard, we have the training and facilities to help you make the next big step in your career.What we offer25 days holiday plus bank holidaysCompany PensionWellness ProgrammeSick PayGroup life insuranceStaff discount on car servicingListers Benefits discounts on retailers, restaurants, cinemas & holidaysLong service and loyalty incentivesStaff referral schemeIn-house, manufacturer & professional qualificationsCompany EventsWhy Listers?Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There's a reason why this is the case, there are over two and a half thousand reasons, our team. Since the very beginning, our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be, so if you are looking for a career within the motor trade, automotive or car dealership sector, then please apply today. If you are looking for similar motor trade jobs, you can also join our Talent Bank.TPBN1_UKTJ

Job IntroductionDue to continuing growth, we are recruiting for Vehicle Technicians to join Listers Audi Birmingham.The hours of work are Monday to Friday 08:30 -17:00, 40-hour week (1 in 3 Saturday mornings , averages out at 41.5 hours per week).Our packages and new pay plans are industry-leading and are reflective of each applicant's experience and skillset.The basic salaries start from £32,000 up to £42,000Bonus / OTEs range from £38,000 up to £50,000 (Bonus uncapped)Ideally, we are looking for Service Technicians with Volkswagen Group experience but will consider all applications if you hold NVQ Level 3 or equivalent qualification in Vehicle Maintenance and Repair.Audi Birmingham is one of the largest Audi Dealerships in Europe, our modern facilities provide a professional environment for our staff whilst delivering a seamless service to our customers. We also offer outstanding development opportunities, with ongoing training provided to help you reach your full potential as an Audi Qualified Service Technician or Master Technician.For more information or an informal chat, you can call 07793 314819to speak to a member of the recruitment team or just click apply.Role and ResponsibilitiesOur technicians are responsible for the servicing, repair and diagnostics of all vehicles in the workshop, ensuring that all work is carried out to the highest standard first time.The main responsibilities would include electrical and mechanical repairs, including suspension, steering, brakes, wheel bearings, driveshafts, exhausts and air conditioning servicing.Additional responsibilities may include repairs and maintenance on EV and Hybrid vehicles such as the use of electronic diagnostic equipment, focusing on areas such as batteries, drive motor, auxiliary drive pack & control systems.You will have the ability to fit manufacturer accessories and audio equipment.You will have a full understanding of Customer Satisfaction and its impact on the business.You will be trained and able to operate additional systems, such as video reporting i.e CitNOW.You also will be able to complete all service paperwork to manufacturer and brand standards.Working closely with other members of the workshop team to constantly learn and share knowledge.About youWe consider candidates from all backgrounds who have experience working in the Automotive sector as a Vehicle Technician, Mechanic, HGV Mechanic, HGV Technician, Motor Mechanic, Motor Vehicle Technician, Car Mechanic, HGV Fitter, Auto Electrician, MOT Tester or Apprentice Vehicle Technician to join Listers.Whether you work at an independent garage, fast fit centre, car supermarket or main dealer, we would be interested in talking to you.As a minimum you will hold or working towards completion of your NVQ Level 3 or equivalent qualification in Vehicle Maintenance and Repair.An Electric and Hybrid vehicle qualification or certification would be advantageous but not essential as full training will be provided.MOT License would also be beneficial but not essential.Full UK Driving licence.As long as you can demonstrate good mechanical and electrical knowledge and an ability to ensure all work is carried out to a high standard, we have the training and facilities to help you make the next big step in your career.What we offer25 days holiday plus bank holidaysCompany PensionWellness ProgrammeSick PayGroup life insuranceStaff discount on car servicingListers Benefits discounts on retailers, restaurants, cinemas & holidaysLong service and loyalty incentivesStaff referral schemeIn-house, manufacturer & professional qualificationsCompany EventsWhy Listers?Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There's a reason why this is the case, there are over two and a half thousand reasons, our team. Since the very beginning, our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be, so if you are looking for a career within the motor trade, automotive or car dealership sector, then please apply today. If you are looking for similar motor trade jobs, you can also join our Talent Bank.TPBN1_UKTJ

Job IntroductionDue to continuing growth, we are recruiting for Vehicle Technicians to join Listers Audi Birmingham.The hours of work are Monday to Friday 08:30 -17:00, 40-hour week (1 in 3 Saturday mornings , averages out at 41.5 hours per week).Our packages and new pay plans are industry-leading and are reflective of each applicant's experience and skillset.- The basic salaries start from £32,000 up to £42,000- Bonus / OTEs range from £38,000 up to £48,000 (Bonus uncapped)Ideally, we are looking for Service Technicians with Volkswagen Group experience but will consider all applications if you hold NVQ Level 3 or equivalent qualification in Vehicle Maintenance and Repair.Audi Birmingham is one of the largest Audi Dealerships in Europe, our modern facilities provide a professional environment for our staff whilst delivering a seamless service to our customers. We also offer outstanding development opportunities, with ongoing training provided to help you reach your full potential as an Audi Qualified Service Technician or Master Technician.For more information or an informal chat, you can call 07793 314819to speak to a member of the recruitment team or just click apply.Role and Responsibilities- Our technicians are responsible for the servicing, repair and diagnostics of all vehicles in the workshop, ensuring that all work is carried out to the highest standard first time.- The main responsibilities would include electrical and mechanical repairs, including suspension, steering, brakes, wheel bearings, driveshafts, exhausts and air conditioning servicing.- Additional responsibilities may include repairs and maintenance on EV and Hybrid vehicles such as the use of electronic diagnostic equipment, focusing on areas such as batteries, drive motor, auxiliary drive pack & control systems.- You will have the ability to fit manufacturer accessories and audio equipment.- You will have a full understanding of Customer Satisfaction and its impact on the business.- You will be trained and able to operate additional systems, such as video reporting i.e CitNOW.- You also will be able to complete all service paperwork to manufacturer and brand standards.- Working closely with other members of the workshop team to constantly learn and share knowledge.About you- We consider candidates from all backgrounds who have experience working in the Automotive sector as a Vehicle Technician, Mechanic, HGV Mechanic, HGV Technician, Motor Mechanic, Motor Vehicle Technician, Car Mechanic, HGV Fitter, Auto Electrician, MOT Tester or Apprentice Vehicle Technician to join Listers.- Whether you work at an independent garage, fast fit centre, car supermarket or main dealer, we would be interested in talking to you.- As a minimum you will hold or working towards completion of your NVQ Level 3 or equivalent qualification in Vehicle Maintenance and Repair.- An Electric and Hybrid vehicle qualification or certification would be advantageous but not essential as full training will be provided.- MOT License would also be beneficial but not essential.- Full UK Driving licence.- As long as you can demonstrate good mechanical and electrical knowledge and an ability to ensure all work is carried out to a high standard, we have the training and facilities to help you make the next big step in your career.What we offer- 25 days holiday plus bank holidays- Company Pension- Wellness Programme- Sick Pay- Group life insurance- Staff discount on car servicing- Listers Benefits discounts on retailers, restaurants, cinemas & holidays- Long service and loyalty incentives- Staff referral scheme- In-house, manufacturer & professional qualifications- Company EventsWhy Listers?Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There's a reason why this is the case, there are over two and a half thousand reasons, our team. Since the very beginning, our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be, so if you are looking for a career within the motor trade, automotive or car dealership sector, then please apply today. If you are looking for similar motor trade jobs, you can also join our Talent Bank.TPBN1_UKTJ

Job IntroductionDue to continuing growth, we are recruiting for a Vehicle Technician to join Listers OMODA Solihull.The hours of work are Monday to Friday 08:00 -17:00 including Saturdays on a rota basis.Our exciting new pay plans provide excellent basic salaries & bonus which are reflective of each applicants experience and skillset.Excellent Basic Salary with OTE up to £43,000 plus benefits.Our well-equipped and modern facilities provide a professional environment for our staff whilst delivering a seamless service to our customers. We also offer outstanding development opportunities, with ongoing training provided to help you reach your full potential as an Qualified Service Technician or Master Technician.For more information or an informal chat, you can call 07793 314819to speak to a member of the recruitment team or just click apply.Role and ResponsibilitiesOur technicians are responsible for the servicing, repair and diagnostics of all vehicles in the workshop, ensuring that all work is carried out to the highest standard first time.The main responsibilities would include electrical and mechanical repairs, including suspension, steering, brakes, wheel bearings, driveshafts, exhausts and air conditioning servicing.Additional responsibilities may include repairs and maintenance on EV and Hybrid vehicles such as the use of electronic diagnostic equipment, focusing on areas such as batteries, drive motor, auxiliary drive pack & control systems.You will have the ability to fit manufacturer accessories and audio equipment.You will have a full understanding of Customer Satisfaction and its impact on the business.You will be trained and able to operate additional systems, such as video reporting i.e CitNOW.You also will be able to complete all service paperwork to manufacturer and brand standards.Working closely with other members of the workshop team to constantly learn and share knowledge.About youWe consider candidates from all backgrounds who have experience working in the Automotive sector as a Vehicle Technician, Mechanic, HGV Mechanic, HGV Technician, Motor Mechanic, Motor Vehicle Technician, Car Mechanic, HGV Fitter, Auto Electrician, MOT Tester or Apprentice Vehicle Technician to join Listers.Whether you work at an independent garage, fast fit centre, car supermarket or main dealer, we would be interested in talking to you.As a minimum you will hold or working towards completion of your NVQ Level 3 or equivalent qualification in Vehicle Maintenance and Repair.An Electric and Hybrid vehicle qualification or certification would be advantageous but not essential as full training will be provided.MOT License would also be beneficial but not essential.Full UK Driving licence.As long as you can demonstrate good mechanical and electrical knowledge and an ability to ensure all work is carried out to a high standard, we have the training and facilities to help you make the next big step in your career.What we offer25 days holiday plus bank holidaysCompany PensionWellness ProgrammeSick PayGroup life insuranceStaff discount on car servicingListers Benefits discounts on retailers, restaurants, cinemas & holidaysLong service and loyalty incentivesStaff referral schemeIn-house, manufacturer & professional qualificationsCompany EventsWhy Listers?Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There's a reason why this is the case, there are over two and a half thousand reasons, our team. Since the very beginning, our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be, so if you are looking for a career within the motor trade, automotive or car dealership sector, then please apply today. If you are looking for similar motor trade jobs, you can also join our Talent Bank.TPBN1_UKTJ

At Thrislington Cubicles, we've been crafting the worlds best toilet cubicles from our UK-based factory since the 1960s. With over 50 years of experience, weve developed a reputation for delivering precision-engineered, hand-finished products that are custom-built for each individual space, like a Savile Row suit, made to measure and built to last. Many of our team members have been with us for decades, and their expertise drives the quality were known for.We are proud to be part of Bobrick Washroom Equipment Inc, a global leader in commercial washroom solutions. As part of the Bobrick family, we combine the strength and stability of a global organisation with the craftsmanship and service of a proudly British manufacturer.Our products are tested rigorously before launch, allowing us to offer an industry-leading warranty and an outstanding after-sales service. Unlike many in our sector, we dont just manufacture, we supply, install, and support projects worldwide to ensure every installation looks as good as it was designed.SummaryThe Customer Service Assistant will play an important role supporting the Logistics Department within the Deeside Division. Responsibilities include handling inquiries, processing orders, and maintaining accurate records, and assisting with administrative tasks that support daily operations. The role involves collaboration with the logistics team to coordinate shipments and resolve issues. This individual must be a team player and work in a cooperative and supportive manner. This position reports to the Service and Logistics Manager.Customer Service Responsibilities:Monitor email service requests from external customers, which include contractors, distributors, and site management. Using email and within the boundaries of company policy acknowledge receipt and answer where appropriate, reallocating, or escalating queries when required.Monitor email and MS Teams service requests from internal customers, which include cross functional division departments, UK and overseas based sales managers and management. Using email and MS Teams acknowledge receipt and answer where appropriate, reallocating, or escalating queries when required.Receive and triage general enquiries, acknowledge receipt, and allocate to the appropriate department or person.Provide a daily shipping update to all customers with export orders in transit.Access and escalate complaints as required to the relevant department management.Manage projects start and coordinate with relevant functions, beginning at the specification phase and continuing through purchase order receipt, drafting coordination, manufacturing release, and final shipment; ensuring continuity, alignment, and proactive oversight from pre-order engagement through project completion.Review and interpret CAD drawings to support customer discussions and identify risks, discrepancies, or missing information in drawings via phone calls or emails.Provide technical support and troubleshooting for field-related inquiries to resolve issues and guide customers through solutions.Maintain in-depth knowledge of company products to make informed technical and operational decisions; advise clients and colleagues on product applications.Addresses complaints and requests from distributors and field teams, assess their needs, and process orders to fulfil those requirements accurately and efficiently.Engage in hands-on technical learning to stay current with product and system developments.Review and validate purchase orders against quotes, approved layouts, specifications, and contractual requirements to ensure entry into CSI is accurate for processing and invoicing.Ensure scope alignment between architectural drawings, distributor expectations, and Thrislington product capabilities.Proactively manage project timelines including drafting approval cycles, revision control, material trigger points, production scheduling, and shipping milestones. Communicate any failed or at-risk ship dates to the C/S Manager.Maintain comprehensive project documentation within ERP/OMS systems to ensure traceability and audit integrity.Provide accurate and timely responses to inquiries related to pricing, specifications, lead times, installation expectations, and order status.Proactively communicate production updates, potential delays, or scope concerns to ensure transparency to their manager and Operations teamHandle escalated concerns with diplomacy, professionalism, and solution-oriented communication. Ensure all communications reinforce alignment between customer expectations and operational capabilities. Investigate customer complaints related to quality, delivery, documentation errors, or specification discrepancies and provide feedback to the relevant party for CCR entry.Monitor revisions that may impact cost, material usage, or production timelines and update CSI based on revisions provided from CAD or Sales. Maintain comprehensive project documentation within ERP/OMS systems to ensure traceability and audit integrity.Perform order entry into the organizations ERP system in a timely manner with a high degree of accuracy.Initiate and process return authorizations (RMA) in accordance with company policies and warranty guidelines and communicate clearly with customers regarding return procedures, credit timelines, and replacement expectations.Logistics and Administration Responsibilities:Support the administration of new projects, this includes adding and maintaining changes to the Master Production Plan, in advance of further manufacturing scheduling by the logistics and/or planning manager.Update and maintain changes to the Master Delivery Plan for approval by the Logistics Manager.Coordinate the export collections with the freight forwarding company. Provide all relevant export documentation required for each shipment, such as commercial invoices, ensuring the goods meet all compliance requirements for shipping.Visit the Chamber of Commerce to complete export documentation as required.Coordinate UK direct deliveries with sites and contractors and complete induction forms as required.Communicate late changes or requests to the Deeside despatch team using the designated MS Teams channel as required.Support and assist fleet management with booking vehicle services, maintenance and MOT tests for Thrislingtons delivery and installation team.Manage incoming vehicle fines, e.g. parking charges, speeding fines, and communicating necessary payroll deductions with Human Resources as required.Administer the RingGo, London congestion charge and fuel cards when required.Distribute job schedules to the offloading team on a weekly basis.Using nominated courier companies arrange the shipment of finished goods, including hardware, replacement parts, etc. Provide the ship date and shipment tracking information to relevant parties when shipment has been arranged.QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and/or ExperienceSecondary school level of education, with Mathematics and English GCSEs at grade A- C or Grade 4 +Excellent communication skills; both written and verbal ability to operate in a fast-paced open office environment2+ years of experience in customer service, order management, or project coordination within a manufacturing or distribution environment.Demonstrated skills in the following areas: team/project leadership, professional oral and written communication, and analytical problem solving.Proficient with computer software programs including Excel, Work, and PowerPoint.Experience working with ERP systems (e.g., order entry, production coordination, inventory visibility).Strong interpersonal skills and the ability to work effectively on their own and in a team environment with employees in all environmentsExcellent organisation skills and the ability to manage multiple tasks at any one timeLanguage SkillsAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.Must have the ability to effectively present information and respond to questions from groups of department employees, managers, clients, customers, and vendors.Mathematical SkillsAbility to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.Work EnvironmentFast-paced environment handling multiple customer enquiries and requests.Interaction with customers via phone, email, live chat, or face-to-face.Collaborative team setting working closely with colleagues and supervisors.Use of customer service software, EPR systems, and internal communication tools.Target-driven role with service level and response time expectations.Professional and customer-focused atmosphere requiring clear communication and problem-solving skills.Requires the ability to remain calm, organised, and positive when resolving customer issues.Physical DemandsProlonged periods of sitting at a desk and working on a computer.Frequent use of a telephone, headset, and computer systems.Ability to type and navigate multiple systems simultaneously.Occasional standing or moving around the workspace as required.Ability to maintain focus and attention to detail for extended periods.May require handling light materials such as paperwork, files, or small office supplies.Ability to communicate clearly with customers verbally and in writing.Capability to manage repetitive tasks in a busy customer service environment.Why join Bobrick / Thrislington?Youll enjoy the stability of a long-established company combined with the growth opportunities of a global leader. We offer a supportive and inclusive culture, competitive benefits, and the chance to contribute to sustainable solutions that make a difference worldwide. If youre seeking a career where you can make an impact, grow your skills and contribute to a company built on innovation, integrity, and sustainability, Bobrick/Thrislington is the place for you. Together, were shaping the future of washroom design, one project at a time.Legacy & Leadership Over 100 years as a global leader in washroom solutions.Purpose-Driven Impact Products that improve hygiene, accessibility & sustainability worldwide.Growth Opportunities Training, mentorship & career advancement.Inclusive Culture Collaborative, respectful, and diverse workplaceSustainability Commitment Supporting green building and environmental stewardship.Stability with Reach Privately held, established brand with international presence.Our CultureWe view our culture as a competitive advantage and a foundation for continued success. Our positive and supportive culture encourages our people to do their best work every day. Bobrick/Koala respects work-life balance, has a strong commitment to employee development and attributes its success to five core values and their alignment with its employees, suppliers, sales representatives, distributors and other channel partners. We are dedicated to:Do the right thing: Conduct all aspects of business honestly, ethically, and responsibly.Offer the best value: Provide products and services which best meet each customer's needs.Treat everyone with dignity and respect. Embrace all backgrounds and experiences, promote equity, and be inclusive. Help each employee develop and achieve their potential.Foster a fearless and trusting culture.Continuously improve everything we do.Benefits:Monday - Friday 8:30am - 5pm20 days holiday (plus 5 for Christmas shutdown), plus bank holidaysCompany matched pension upto 5%Company bonusDental SchemePrivate Medical InsuranceService recognition programNo terminology in this advert is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we are pleased to accept applications from all sections of the community. Any qualifications listed are indicative and we confirm that we are willing to accept applications from people holding equivalent qualifications.TPBN1_UKTJ

Job Introduction Due to continuing growth, we are recruiting for a Vehicle Technician to join Listers CUPRA Worcester. Check out the role overview below If you are confident you have got the right skills and experience, apply today. The hours of work are Monday to Friday, 08:00 to 17:30, as well as working Saturdays on a rota basis. Our packages and pay plans are industry-leading and are reflective of each applicant's experience and skillset. Basic salary up to £35,000, with an OTE up to £38,000 plus benefits. Our well-equipped and modern facilities provide a professional environment for our staff whilst delivering a seamless service to our customers. We also offer outstanding development opportunities, with ongoing training provided to help you reach your full potential as a CUPRA Qualified Service Technician or Master Technician. For more information or an informal chat, you can call to speak to a member of the recruitment team or just click apply. Role and Responsibilities Our technicians are responsible for the servicing, repair and diagnostics of all vehicles in the workshop, ensuring that all work is carried out to the highest standard first time. The main responsibilities would include electrical and mechanical repairs, including suspension, steering, brakes, wheel bearings, driveshafts, exhausts and air conditioning servicing. Additional responsibilities may include repairs and maintenance on EV and Hybrid vehicles such as the use of electronic diagnostic equipment, focusing on areas such as batteries, drive motor, auxiliary drive pack & control systems. You will have the ability to fit manufacturer accessories and audio equipment. You will have a full understanding of Customer Satisfaction and its impact on the business. You will be trained and able to operate additional systems, such as video reporting i.e CitNOW. You also will be able to complete all service paperwork to manufacturer and brand standards. Working closely with other members of the workshop team to constantly learn and share knowledge. About you We consider candidates from all backgrounds who have experience working in the Automotive sector as a Vehicle Technician, Mechanic, HGV Mechanic, HGV Technician, Motor Mechanic, Motor Vehicle Technician, Car Mechanic, HGV Fitter, Auto Electrician, MOT Tester or Apprentice Vehicle Technician to join Listers. Whether you work at an independent garage, fast fit centre, car supermarket or main dealer, we would be interested in talking to you. As a minimum you will hold or working towards completion of your NVQ Level 3 or equivalent qualification in Vehicle Maintenance and Repair. An Electric and Hybrid vehicle qualification or certification would be advantageous but not essential as full training will be provided. MOT License would also be beneficial but not essential. Full UK Driving licence. As long as you can demonstrate good mechanical and electrical knowledge and an ability to ensure all work is carried out to a high standard, we have the training and facilities to help you make the next big step in your career. What we offer 25 days holiday plus bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Company Events Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There's a reason why this is the case, there are over two and a half thousand reasons, our team. Since the very beginning, our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be, so if you are looking for a career within the motor trade, automotive or car dealership sector, then please apply today. xrnqpay If you are looking for similar motor trade jobs, you can also join our Talent Bank.

Job Introduction Due to continuing growth, we are recruiting for a Vehicle Technician to join Listers OMODA Solihull. The hours of work are Monday to Friday 08:00 -17:00 including Saturdays on a rota basis. Our exciting new pay plans provide excellent basic salaries & bonus which are reflective of each applicants experience and skillset. Basic Salary up to £36,000 with OTE up to £43,000 plus benefits. Our well-equipped and modern facilities provide a professional environment for our staff whilst delivering a seamless service to our customers. We also offer outstanding development opportunities, with ongoing training provided to help you reach your full potential as an Qualified Service Technician or Master Technician. For more information or an informal chat, you can call 07793 314819to speak to a member of the recruitment team or just click apply. Role and Responsibilities Our technicians are responsible for the servicing, repair and diagnostics of all vehicles in the workshop, ensuring that all work is carried out to the highest standard first time. The main responsibilities would include electrical and mechanical repairs, including suspension, steering, brakes, wheel bearings, driveshafts, exhausts and air conditioning servicing. Additional responsibilities may include repairs and maintenance on EV and Hybrid vehicles such as the use of electronic diagnostic equipment, focusing on areas such as batteries, drive motor, auxiliary drive pack & control systems. You will have the ability to fit manufacturer accessories and audio equipment. You will have a full understanding of Customer Satisfaction and its impact on the business. You will be trained and able to operate additional systems, such as video reporting i.e CitNOW. You also will be able to complete all service paperwork to manufacturer and brand standards. Working closely with other members of the workshop team to constantly learn and share knowledge. About you We consider candidates from all backgrounds who have experience working in the Automotive sector as a Vehicle Technician, Mechanic, HGV Mechanic, HGV Technician, Motor Mechanic, Motor Vehicle Technician, Car Mechanic, HGV Fitter, Auto Electrician, MOT Tester or Apprentice Vehicle Technician to join Listers. Whether you work at an independent garage, fast fit centre, car supermarket or main dealer, we would be interested in talking to you. As a minimum you will hold or working towards completion of your NVQ Level 3 or equivalent qualification in Vehicle Maintenance and Repair. An Electric and Hybrid vehicle qualification or certification would be advantageous but not essential as full training will be provided. MOT License would also be beneficial but not essential. Full UK Driving licence. As long as you can demonstrate good mechanical and electrical knowledge and an ability to ensure all work is carried out to a high standard, we have the training and facilities to help you make the next big step in your career. What we offer 25 days holiday plus bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Company Events Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There's a reason why this is the case, there are over two and a half thousand reasons, our team. Since the very beginning, our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be, so if you are looking for a career within the motor trade, automotive or car dealership sector, then please apply today. If you are looking for similar motor trade jobs, you can also join our Talent Bank. TPBN1_UKTJ

Summary £38,000 - £46,000 per annum | 30-35 days holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. Were resilient, confident and trusted leaders. Just like you. As a Deputy Store Manager at Lidl, youll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, youll play a huge part in creating a place where you and your whole team can do your best work. Youll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, well give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. Were proud to be supportive teams with big ambitions too, so therell be plenty of ways for you to progress. With the right training, well help you thrive in your role and champion you to succeed in your career here. What youll do Set a spectacular example for the Store Team and your customers Independently manage the store in the absence of the Store Manager Motivate and support your team, learning from our Company Values Diligently check and work deliveries, managing the till area and monitoring KPIs Be a friendly face for every customer, offering excellent service and helping with all customer queries Competently comply with Health and Safety laws, standards and guidelines What youll need Experience leading and developing a team in a challenging, fast-paced environment Excellent communication skills to help your colleagues and customers in a friendly and open way A knack for time management, delegation and problem-solving The confidence to support your team through every shift A pride in providing unmatched customer service for everyone who shops with us The ability to monitor, manage and improve KPIs What youll receive 30-35 days holiday (pro rata) 10% in-store discount Pension scheme Ongoing training Enhanced family leave Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If youre ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Companys receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Key Responsibilities Handle customer enquiries via phone, email, and chat Resolve account, service, and general support queries Deliver a professional and empathetic customer experience Meet quality, productivity, and compliance standards Requirements German proficiency B2–C2 (spoken & written) Go

Helpdesk Engineer Nightshift - Remote Home Based role. 10pm - 6am - Weekdays / Weekend This is a 3 month contract (Inside IR35 Via Umbrella) with a possibility of a permanent position paying £27k - £29k + 10% Are you an experienced Software Support Engineer who thrives on solving complex issues, helping customers, and thinking outside the box? Our client is looking for a talented 2nd Line Software Support Engineer to join our growing support team. This is an exciting opportunity for someone with a passion for technology, excellent communication skills, and a genuine desire to deliver outstanding customer service. You'll play a critical role in supporting our software products, handling escalated incidents, and working collaboratively across teams to restore services quickly and effectively. What You'll Be Doing As a 2nd Line Software Support Engineer, you'll be one of the key points of contact for escalated software support incidents and service requests. Your responsibilities will include: Investigating, diagnosing, and resolving complex software-related issues. Managing incidents escalated from 1st Line Support. Providing support across multiple proprietary software products through a variety of inbound support channels. Identifying workarounds and permanent resolutions to minimise customer disruption. Working closely with product, development, infrastructure, and third-party support teams. Escalating incidents to 3rd Line Support where necessary. Evaluating recurring incidents and contributing to Problem Management activities. Maintaining accurate records and updates within support management systems. Delivering excellent customer service throughout the support lifecycle. What We're Looking For Essential Experience Previous experience in a software helpdesk or software support environment ( live chat) Experience supporting multiple software applications or proprietary products. Strong troubleshooting and analytical skills. Excellent written and verbal communication skills. Experience managing incidents and service requests in a fast-paced environment. A proactive, customer-focused approach with a strong sense of ownership. Previous experience of working of working on night shifts Desirable Experience Experience using ServiceNow. Experience using Jira. Knowledge of Anywhere365 phone systems. Understanding of ITIL Foundation or ITIL 4 principles and best practices. Experience working within structured service management environments. All our roles are UK based. When submitting your application to Colossus, please ensure the following Your CV has your address and postcode. You also have your correct phone number and email address so we can contact you asap regarding your application

Tree Team Leader Are you a Tree Team Leader looking for your next career move? This is a hands-on frontline leadership role, responsible for supervising operational teams and ensuring services are delivered safely, efficiently and to a high standard across the borough. You'll lead and support a team of operational staff, organise daily workloads, allocate resources and ensure work is completed effectively while maintaining excellent standards of health and safety, customer service and environmental performance. This role requires 5 days per week on site/in the office. Key Responsibilities: Lead and supervise tree and arboricultural teams, ensuring safe, efficient and high-quality service delivery. Plan daily workloads, routes and team allocations to maximise productivity and resource efficiency. Allocate staff, vehicles, plant, machinery, tools and PPE according to operational requirements. Monitor team performance, productivity and work quality against agreed targets and standards. Provide clear instructions, on-the-job training, coaching and day-to-day support to staff. Ensure all tree works are completed in line with specifications, risk assessments and safe systems of work. Essential Experience: Experience supervising or leading a tree, arboriculture or environmental services team. Experience delivering tree maintenance, tree surgery or arboricultural operations. Essential Qualifications: C1 Driving Licence or equivalent. Valid Driver CPC / DQC. IOSH Managing Safely or equivalent Health & Safety qualification. NVQ Level 2 or equivalent in Arboriculture, Horticulture, Grounds Maintenance, Environmental Services or a related discipline. FOOTNOTE: If you feel that you are right for this role technically, but the rate, location, or seniority does not suit you specifically, please still feel free to send us your CV. We constantly recruit for similar roles at all levels across the UK. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from professionals looking to explore future opportunities. Our specialist team has over 40 years of combined experience in this market. Please contact Leah Kimber at Carrington West on (phone number removed) for more information. By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third-party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent, please email (url removed)

Summary £46,000 - £66,000 per annum | 30-35 days holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. Were confident, inspiring and always ready to get hands-on. Just like you. As a Lidl Store Manager, youre ready to embrace our unique culture and play a key part in building our global business. From taking ownership of your store and keeping customers happy to developing and inspiring your team, youll lead from the front and guide us toward success. Youll find plenty of challenges and with them, the thrill of seeing your hard work pay off; hitting targets, solving problems and championing your team to reach their full potential. In return, well give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. Were proud to be supportive teams with big ambitions too, so therell be plenty of ways for you to progress. With the right training, well help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Company Values Confidently create an environment where every colleague can achieve their best work Be responsible for managing and improving the day-to-day operations and performance of your stores KPIs Optimise processes and solving problems to keep your store running like clockwork and your team focused on their tasks Make sure that excellent Customer Service is given to everyone who shops with us What you'll need Experience leading and developing a team in an exciting, fast-paced environment Excellent time-management, delegation, and problem-solving skills A pride in offering unmatched support to your customers and your team through every shift Strong communication skills to tackle even the trickiest conversations The confidence to monitor, manage and improve your stores key performance indicators What you'll receive 30-35 days holiday (pro rata) A fully expensed company car or car allowance 10% in-store discount Contributory pension scheme Enhanced family leave Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If youre ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. TPBN1_UKTJ

SF Partners are working exclusively with a multi award winning robotics company based in Birmingham who are upscaling their operations and looking for a Customer Care Administrator. £28,000 - £35,000 Office based About the Role We are looking for a passionate and customer-focused Customer Care Executive to join our growing team. Working within a premium luxury brand, you will be responsible for delivering an exceptional customer experience across multiple communication channels, ensuring every interaction reflects the high standards of our brand. You will manage customer enquiries from initial contact through to resolution, providing a professional, empathetic and proactive service. This role would suit someone who enjoys problem-solving, thrives in a fast-paced environment and genuinely enjoys helping customers. Experience supporting customers in the US market and within a luxury or premium product environment is highly desirable. Key Responsibilities Respond promptly and professionally to customer emails, ensuring all enquiries are handled within agreed service levels. Deliver exceptional customer service across email, telephone and live chat where required. Monitor and respond to social media comments and customer messages, maintaining a positive brand reputation. Resolve customer complaints and queries efficiently, taking ownership through to completion. Manage customer claims relating to damaged, faulty or missing products. Liaise with warehouse, logistics and courier partners to investigate delivery issues. Process replacements, refunds and exchanges in line with company policy. Build strong relationships with customers through clear, friendly and professional communication. Keep accurate records of all customer interactions using CRM systems. Escalate complex issues where appropriate whilst maintaining ownership of the customer experience. Identify recurring customer issues and provide feedback to help improve products, processes and service. Work closely with the wider operations, logistics and marketing teams to ensure a seamless customer journey. Support peak trading periods and promotional campaigns when required. Skills & Experience We are looking for someone who has: Previous experience within a Customer Care, Customer Service or Customer Experience role. Experience working within a luxury, premium or high-end consumer products environment. Previous experience supporting US customers or working within an international customer service environment. Excellent written communication skills with exceptional attention to detail. Strong problem-solving and conflict resolution skills. Experience responding to customers via email and social media platforms. Ability to remain calm and professional when handling complaints. Highly organised with the ability to manage multiple priorities. Strong IT skills with experience using CRM or customer service platforms. A proactive approach and a genuine passion for delivering outstanding customer experiences

Join Our Team as a Sales Support Administrator! Are you passionate about providing exceptional customer service and sales support? Do you thrive in a dynamic environment where every day brings new challenges? Job Title: Sales Support Administrator - Customer Service Salary: £30,000 - £33,000 Hours: Full Time - Monday - Friday Location: Birmingham City Centre Benefits: 25 days holiday plus bank holidays, Hybrid working upon successfully completing probation period, Health cash plan, up to 6% matched pension, stunning city centre offices. Our client, a globally renowned commercial company, are looking for a talented Customer Service / Sales Support Administrator to join their dynamic customer service team in stunning city centre offices. As the voice of the customer this exciting opportunity offers no day the same, where you will be providing a first-class customer experience to both external and internal customers! What You'll Do: Customer First: Own the "Customer Experience" alongside your team. Order Management: Input, manage, and monitor sales orders and quotations with empathy and professionalism. Maintain Records: Keep detailed and up-to-date customer records, ensuring accuracy for production and despatch. Provide Information: Offer accurate details about products, services, pricing, and policies to assist our customers. Deliver First-Class Service: Engage with customers via phone, email, chat, or in person, focusing on closing deals and generating future sales opportunities. Collaborate: Work with internal teams to enhance processes and customer satisfaction.What You'll Bring: Previous experience within a customer service product-based role Experience with processing orders and order management Excellent organisation skills Strong communication skills both written and verbal Strong IT skillsWhy Join Us? Be part of a high-performing team that values and supports each other. Enjoy a workplace culture that celebrates achievement and encourages growth. Contribute to continuous improvement initiatives that enhance customer experience.Ready to Make a Difference? If you possess a 'Go Get It' attitude, a customer-focused mindset, and are excited about providing exceptional service, we want to hear from you! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

My Client is looking for Customer Service Advisors to join their incredible team to be the first point of contact for external customers handling shipping requests. Providing information and advice on transiting goods worldwide via Phone, Email, Twitter, Facebook, Web-Chat etc. Excellent customer service experience and skills are required for this role, establishing rapport with customers and businesses requiring support and information on how best to transit goods worldwide. Hybrid working 1 week in the office, 1 week working from home until January 2027 then will be 100% on site. Dates to be determined after Training is completed and Manager has signed off. Interview Date - 04.09.26 + 07.09.26 Face to Face interview on site Start Date - 21.09.26 Operational Hours - 08:00-19:15 (8hr Shift) - Monday to Friday Location : - East Midlands Airport Pay Rate : - £15.34 p/h Training - 2 weeks on site Job Role : -Your key responsibilities, which are not exhaustive and not limited to include : Managing Inbound calls to the business from Worldwide clients handling shipment requests Building rapport with customers and establishing their needs Deliver a consistent call flow, giving the customer the confidence in the information provided Maximise up selling opportunities whilst ensuring the customer has an informed choice Key Skills : Excellent customer service experience Strong understanding of customer service processes Consistently providing a high level of service Excellent communication skills written and verbal Ability to adapt to change Ability to work as part of a team as well as independently Experience of working with MS Word and Excel This role is subject to 5 Year Compliance and a Clean DBS - it is imperative that each applicant provides support to this process If you have the right skills - Please click Apply, submit your CV to (url removed) or call (phone number removed)

Sales Administrator - (B2C) Location: Birmingham, B6 4SL Hours: Full-Time, Monday to Friday, 8:00am to 5:00pm Salary: Competitive, dependent on experience Corus Consultancy is currently recruiting for an experienced and customer-focused Sales Administrator to join a busy and fast-paced sales and customer service team in Birmingham. This is an exciting opportunity for someone who enjoys building customer relationships, processing orders accurately, and working collaboratively with internal departments to ensure an excellent customer experience from order placement through to delivery and after-sales support. The Role As a Sales Administrator, you will play a key role in supporting customers and ensuring that orders are processed efficiently and accurately. You will be responsible for handling enquiries across multiple communication channels, maintaining customer records, coordinating with internal teams, and delivering exceptional levels of service. This position would suit a proactive individual who thrives in a busy environment, has excellent organisational skills, and takes pride in providing outstanding customer support. Key Responsibilities Managing customer enquiries via telephone, email, live chat, and social media. Processing customer orders accurately and efficiently using internal systems. Handling order amendments, returns, credits, and customer complaints. Maintaining accurate customer and order records. Monitoring stock availability and communicating any shortages or delays. Updating inventory and product information across sales channels. Liaising with Warehouse, Purchasing, Supply Chain, and Finance teams to ensure smooth order fulfilment. Providing customers with product information and technical guidance where appropriate. Supporting customer retention through excellent service and relationship management. Assisting with account management and identifying opportunities to maximise sales. Contributing to team targets, service levels, and overall business objectives. Ensuring all work is completed in line with company procedures and compliance requirements.About You The successful candidate will have: Previous experience in a Sales Administrator, Customer Service, Order Processing, or similar role. Excellent communication skills, both written and verbal. A confident and professional telephone manner. Strong organisational and time-management skills. Excellent attention to detail and a high level of accuracy. Strong IT skills and confidence using business systems. The ability to prioritise workloads and manage multiple tasks effectively. A proactive and positive attitude with excellent problem-solving abilities. The ability to work independently while also being a strong team player. Must have their right to works in the UkDesirable Experience Experience using ERP or CRM systems. Experience within an e-commerce, retail, wholesale, manufacturing, or distribution environment. Previous experience supporting both B2C and B2B customers.What's on Offer? Competitive salary dependent on experience. Company pension scheme. Free on-site parking. A supportive and collaborative working environment. Long-term career development opportunities. The opportunity to join a growing and successful organisation.Apply Now If you are an organised, customer-focused professional looking for your next opportunity within a fast-paced and rewarding environment, we would love to hear from you

Residential Childcare Support Worker.We're currently recruiting experienced Residential Childcare Support Workers and also welcome applications from people passionate about making a real difference to young people.Apple Orchard operates five rural homes across Surrey and West Sussex, providing safe,

Full UK driving manual license is essential due to the needs of the service and the people we support, it is also a requirement to have some support worker experience supporting with similar needs.

Role Overview: We are welcoming participants from all backgrounds, including anyone looking for customer service representative or customer service agent roles, to take part in upcoming market research studies. We help connect everyday people with flexible remote market research opportunities th

Residential Childcare Support Worker (Sessional/Casual).Headway Adolescent Resources were formed in 1999 and has established a good reputation in the residential adolescent childcare sector, and pride themselves in having the insight and ability to care for young people as individuals in a holistic

We are excited to be recruiting Bank Support Workers to join us at our brand-new supported living service in Swaffham.

Based in Newbury, our supported living service supports people with learning disabilities to access the community, have opportunities to become more independent and to enjoy the highest quality of life. Our service users enjoy going to festivals, day trips, evenings out, swimming, bowling, attending

Local Government Pension Scheme (LGPS), including life assurance and death-in-service benefits.

We're looking for caring and enthusiastic Support Workers to join our friendly team in Sevenoaks, supporting adults with learning disabilities, physical disabilities, epilepsy, communication needs and those receiving end-of-life care within a residential service. Conveniently located just a five-min

Sleepovers paid at an additional rate).

Support both management and team members in the day-to-day running of the service. Passionate about empowering & supporting service user independence.

Manage a caseload and arrange appointments in line with service standards. A female worker is an occupational requirement for the effective and safe delivery of the service. We are looking for a compassionate and experienced Children and Young People's Support Worker to join a dedicated team deliver

Long service rewards starting at £100 increasing to £150 depending on length of service we believe our staff are our greatest asset and we want to reward you for your hard work and commitment to Bethphage. Free and confidential counselling services for you and your family. Development opportuniti

Senior Residential Care Worker.Full-time (includes evenings, weekends, and sleep-ins).Our client provides specialist residential care for children affected by emotional and behavioural difficulties due to neglect, abuse, or trauma.They are looking for a skilled SeniorResidential Care Worker to help

We're looking for an experienced Male Support Worker to join our specialist Positive Behaviour Support (PBS) service in Hildenborough, supporting five men with learning disabilities, autism, communication needs and behaviours of concern. G Driving licence with access to a vehicle or motorbike as

Your Care are seeking experienced Support workers, to join our amazing team, working alongside clients with mental health issues and physical disabilities in and around the Winsford area, this is agency work so of course its excellent rates of pay, free ongoing training, holiday pay, pension and wee

All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.Full-time opportunities only - 39 Hours.If you’re ready for a career where you can make a real difference, meet amazing people, and go home knowing you’ve helped

The service is built on a foundation of safety, nurture, and personal growth. Regular team meetings where your voice is heard and your ideas help shape the service.

Work in partnership with outside agencies involved in the care and support of service users. Ensure that service users are able to attend and participate in a range of socially inclusive activities and skills development opportunities. Advise on health services, education, training and employment op

JDR Recruitment are recruiting for a Warehouse Operative / FLT driver to join our client based in Middlewich CW10 This is a fantastic opportunity to our client who is growing business, this position is temporary to permanent Location: Middlewich CW10 Salary: £13.Hours of Work: Monday to Friday 8am

Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. Right now, we are looking for a Recovery Worker to play a pivotal role in our Complex NeedsService in Notting Hill. Sounds great, what will I be doing? This role provides person centred

Our client is currently recruting experienced warehouse operartives to join their busy operation in Taunton.Monday to Friday) Dutes include loading / unloading.Stacking goods on to pallets along with general warehouse duties.There will be some heavy lifting involved and the goods can weigh upto 20kg

Safeguarding Requirements Bright Futures commit to safeguarding and promoting the welfare of children and adults and our requirement for the successful applicant would be to undertake an enhanced Disclosure and Barring Service check.

Safeguarding Requirement Successful applicants will be required to undertake an enhanced Disclosure and Barring Service check.

Warehouse Operative/FLT Driver £33,150 per annum Hours of Work: Mon to Weds: 07:30 to 17:00, Thurs & Fri: (Alternating Shift) 07:30 to 17:00 / 08:00 to 17:30 Great working environment Personal development Free parking We are currently recruiting on behalf of our client for an experienced FLT/Wa