Trabajos customer service adviser en Reino Unido

Head of Protection \n Hybrid | £ Basic + Bonus (OTE circa £150,000) \n \n Ready to take the next step in your protection career? \n \n We're looking for an ambitious and technically strong Protection Adviser who wants more than just another advisory role. This is an opportunity to become a key part of a growing business, working with high-net-worth individuals, business owners and directors while helping shape the future of an expanding protection proposition. \n \n If you're commercially driven, passionate about delivering exceptional client outcomes and ready to influence strategy while developing your leadership skills, we'd love to hear from you. \n \n The Role \n As a Senior Protection Adviser, you'll provide expert advice on complex personal and business protection cases while playing an important role in the continued growth of the protection division. Working closely with senior leadership, you'll help develop new business opportunities, strengthen professional partnerships and support the development of a high-performing team. \n \n This is an excellent opportunity for someone who enjoys complex protection planning and wants to progress into a leadership role as the business continues to grow. \n \n What You'll Be Doing \n\n • Deliver expert advice across personal, family and business protection.\n, • Manage complex protection cases for business owners, directors and high-net-worth clients.\n, • Identify opportunities to grow protection revenue through existing clients and professional introducers.\n, • Help recruit, coach and develop a growing protection team.\n, • Build strong relationships with accountants, solicitors, tax advisers, wealth managers and other professional partners.\n, • Work closely with leading insurers to secure the best outcomes for clients.\n, • Maintain exceptional advice quality, FCA compliance and outstanding customer service.\n\n \n You'll Have Experience In \n\n • Key Person Protection\n, • Shareholder Protection\n, • Relevant Life Policies\n, • Executive Income Protection\n, • Business Loan Protection\n, • Family Protection Planning\n, • Trust Planning\n, • Inheritance Tax Planning\n, • High Sum Assured Life Cover\n, • Complex underwriting cases\n\n \n About You \n We're looking for someone who has: \n\n • A minimum of 5 years' experience advising on protection solutions.\n, • A strong background in complex business protection.\n, • Experience working with high-net-worth individuals, directors and business owners.\n, • Excellent knowledge of trusts, underwriting and protection planning.\n, • A commercial mindset with a proven ability to generate new business opportunities.\n, • Excellent relationship-building and communication skills.\n, • CeMAP, DipFA or equivalent qualifications.\n, • A full UK driving licence.\n\n \n It would be advantageous if you also have: \n\n • Previous mentoring or leadership experience.\n, • Experience helping to grow or develop a protection team.\n, • An established network of professional introducers.\n\n \n Why Join Us? \n This is more than a senior adviser role—it's an opportunity to become a key figure in a growing business with genuine career progression into leadership. You'll work on complex, rewarding cases, collaborate with experienced professionals, and have the opportunity to influence the future direction of the protection division while enjoying a competitive salary and uncapped earning potential. \n \n If you're ready to combine technical excellence with commercial opportunity and accelerate your career, we'd love to hear from you.

Commercial Claims Handler / Claims Executive \n Location: South West London - (Hybrid - 3 days office/client visits) \n Salary: £30,000 - £60,000 DOE \n Benefits: \n\n • Hybrid working\n, • Fully funded CII support\n, • Ongoing technical development and mentoring\n, • Private medical support\n, • Employee Assistance Programme\n, • Wellbeing initiatives\n, • Collaborative team environment\n\n \n About the Company: \n Our client is a well-established, growing independent commercial insurance broker that forms part of a major international insurance group. Having built an excellent reputation for client service across the commercial insurance market, they continue to win significant new business and invest in their specialist teams. \n Following continued growth, they're looking to strengthen their Commercial Claims team with either an experienced Claims Handler or a more client-facing Claims Executive. The role can be shaped around the right individual, offering genuine autonomy, career development and exposure to a varied portfolio of commercial clients. \n \n Role Summary: \n This is an opportunity to join a highly regarded commercial claims team where you'll play an important role in delivering exceptional service to a broad portfolio of corporate and SME clients. \n Whether your strengths lie in managing a busy claims caseload or acting as the dedicated claims contact for a portfolio of clients, you'll work across a diverse range of commercial risks while becoming a trusted adviser throughout the claims process. \n The team prides itself on delivering outstanding client outcomes and is looking for someone who shares that mindset, someone proactive, collaborative and genuinely passionate about providing an excellent claims experience. \n \n Key Responsibilities: \n\n • Manage commercial insurance claims from first notification through to settlement across a broad range of commercial risks.\n, • Build trusted relationships with clients, insurers, loss adjusters and third parties to deliver positive claims outcomes.\n, • Review policy cover, negotiate settlements and provide technical guidance throughout the claims lifecycle.\n, • Support clients with complex claims, ensuring clear communication and proactive case management.\n, • Identify claims trends and contribute towards improving service delivery and client risk management.\n, • Attend client meetings where required, providing technical claims expertise and strengthening long-term relationships.\n\n \n Requirements: \n\n • Previous experience handling commercial insurance claims\n, • Experience gained within a broker, insurer or loss adjusting environment is welcomed\n, • Good knowledge across commercial classes such as Property, EL, PL and wider commercial claims, less relevant are the motor and financial lines areas\n, • Strong client communication and relationship management skills\n, • Organised with the ability to manage multiple priorities\n, • A proactive approach with a genuine desire to deliver outstanding customer service\n, • Comfortable working collaboratively within a close-knit team\n, • Acturis experience would be advantageous but is not essential\n, • CII qualified or working towards qualifications is beneficial but not essential\n\n If this role isn't quite right, it's still worth speaking to one of our specialist team—we may be working on something that hasn't hit the market yet. \n Related Job Titles: \n Commercial Claims Handler | Claims Executive | Senior Claims Handler | Commercial Claims Executive | Corporate Claims Handler

Do you enjoy speaking with clients, providing expert guidance and converting opportunities into long-term relationships? \n We are partnering with a highly respected specialist insurance broker business that has earned an outstanding reputation for protecting professionals and businesses through market-leading insurance solutions. Operating across a number of specialist sectors, the business is recognised for combining technical expertise with innovation, customer care and a genuine investment in its people. \n With a culture built on merit and continuous development, this is an employer where initiative is recognised, achievements are celebrated and career progression is encouraged. Whether you're looking to deepen your insurance knowledge or continue working towards your Cert CII qualification, you'll be supported every step of the way. \n The opportunity \n Supporting the aesthetic insurance products, you'll become a trusted adviser to professionals working within the thriving industry. You'll be responsible for providing quotations, securing new business, managing renewals and ensuring every client receives knowledgeable, compliant and personal service. Working within a specialist team, you'll help protect a wide range of aesthetic professionals by delivering tailored insurance solutions while building long-term relationships based on trust and expertise. \n What you will be doing? \n\n • Building and maintaining strong, long-term relationships with clients.\n, • Preparing competitive quotations and converting new business opportunities.\n, • Managing renewals and identifying opportunities to strengthen client protection.\n, • Delivering outstanding customer service through every stage of the insurance journey.\n, • Supporting exhibitions, networking events and promotional activities when required.\n, • Ensuring all documentation is completed accurately and within agreed service standards.\n, • Working in accordance with FCA regulations and internal compliance procedures.\n\n About you \n You will enjoy speaking with customers, identifying solutions and building lasting relationships. You will ideally have: \n\n • Previous experience working within the insurance industry.\n, • A customer-focused mindset with a consultative approach to sales.\n, • Excellent written and verbal communication skills.\n, • Strong organisational skills and the ability to manage multiple priorities.\n, • A proactive attitude and willingness to support colleagues.\n, • A desire to continue developing professionally, with an interest in achieving your Cert CII qualification.\n\n Why consider joining? \n This is far more than a sales role, it's an opportunity to become part of a business that genuinely values expertise, integrity and long-term career development. \n You'll join a friendly, supportive team where learning is encouraged, ideas are welcomed and success is recognised. Professional development is a real priority, with funded insurance qualifications, dedicated study support and access to excellent internal and external training programmes. \n The organisation has developed specialist expertise across a number of niche insurance markets, giving employees the opportunity to build valuable technical knowledge while working with a diverse and loyal client base. Its relaxed, inclusive culture encourages collaboration, personal growth and delivering the very best outcomes for customers. \n Benefits \n\n • 23 days annual leave plus Bank Holidays.\n, • Private healthcare for you and eligible dependants.\n, • Life assurance.\n, • Employee Assistance Programme, including GP access, wellbeing support and healthcare cashback.\n, • Annual leave purchase scheme.\n, • Season ticket loan. Rental deposit loan.\n, • Discounted personal insurance products.\n, • Financial support towards Cert CII and other professional qualifications.\n, • Dedicated study time and ongoing professional development.\n, • High-quality in-house and external training.\n, • Supportive team culture with genuine opportunities for career progression.\n\n If you're looking to further develop your insurance career within a specialist broker business that combines technical excellence with outstanding customer service, we'd love to hear from you!

About the BusinessQuilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees 141.2 billion in customer investments (as of December 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth.Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning – offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it’s the perfect time to join us!About the RoleLevel: 4Location: Remote, with travelling in the South region (South East/Kent) / South West + car allowanceDepartment: Supervision & OversightContract: PermanentThis is an exciting opportunity to join a team of compliance professionals who will form an in depth and solid relationship with our AR Firm Principals, understanding their business and working with them to ensure their firm and the network remains safe.You will have the opportunity to apply your experience in working with AR Firms to coach and support them and develop unique action plans, bespoke to each individual firm within your own panel of up to 40 AR firms.Working as part of the Supervision and Oversight Team, training and ongoing development is a priority and will be continuous to ensure that you have the confidence to deliver against the requirements of the role, but importantly you develop and grow personally.As a Regulatory Oversight Manager in Quilter Financial Planning, your role is to deliver regulatory oversight to appointed representative firms and registered Individuals and ensure Treating Customers Fairly principles are embedded. The role is a compliance function that strives to maintain professional safety in the Quilter Financial Planning group, via successful discharge of supervisory responsibilities. The identification and resolution of customer, regulatory, reputational, and operational risks are a key component in establishing an effective control function. With your own panel of firms, you will review AR bespoke characteristics and behaviours identified by risk assessment as requiring supervision. You will build strong relationships with AR Principals and work with them to help them achieve effective governance of their AR Firms & Advisers whilst adhering to Network standards. This will be achieved through a program of both diarised annual assessments and bespoke firm visits and interactions, with you acting as the main compliance contact for the firm.Working with the firm and other QFP departments, you will identify areas of concern in a firm’s current processes, set action plans and agree timescales for these to be rectified.The role will also see you manage areas of risk to within Network appetite and identify and investigate areas of risk through Supervisory activity as well as review and assess risk assessment results and risk analysis data to identify AR firm and adviser risk and apply appropriate controls.You will conduct bespoke inspection visits, complete reports, provide coaching and feedback, identify risks and escalate any identified failings through to the Supervisions & Oversight Manager, use the correct escalation channels and manage identified issues to conclusion.This is a field and home-based role with an average of 2 days a week in the field of which you will be responsible for planning and scheduling your own firm visits.About YouOur ideal candidate will be able to bring a high-level of experience within field supervision or compliance monitoring and be a competent assessor for firms and advisers. You will be a strong relationship builder and confident communicator, particularly skilled in questioning, and be able to display sound judgment when assessing risks and developing action plans. You will also have a strong analytical approach and inquisitive nature.You will have experience of Network/National and IFA/restricted advice models and QCF Level 4 or equivalentA Compliance & Risk qualification is essential for this position. #LI-remote#LI-FD1#QuilterInclusion & DiversityWe value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive.ValuesDo the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities.Always curious: We continuously seek new ideas and knowledge so we’re one step ahead of our clients’ needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures.Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation.Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions.Core Benefits Holiday: 182 hours (26 days)Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution.Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions.Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children.Life Assurance: 4x your salary.Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence.Healthcare Cash Plan: Jersey employees onlyIn addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.SummaryLocation: England (Home Workers); Wales (Home Workers); London; Scotland (Home Workers); Northern Ireland (Home Workers)Type: Full time

Trainee AI Engineer – No Experience Needed \n Future-proof your career in Artificial Intelligence – starting today. \n Looking for a career change? Currently employed but want something better? Or maybe you're between jobs and ready for a fresh start? ITOL Recruit's AI Traineeship is designed to get you into one of the fastest-growing industries with zero experience required. \n Train online at your own pace and land your first AI Engineer role in 1-3 months. \n Please note this is a training course and fees apply \n Job guaranteed - complete the programme and get a job or get your money back. \n Our candidates earn £28,000-£45,000. \n \n Why AI? \n AI is reshaping every industry you can think of. Healthcare, finance, retail, and manufacturing – they’re all scrambling for skilled professionals. \n The demand far outstrips supply, which means excellent salaries, flexible working arrangements, and genuine job security. \n \n How It Works \n Step 1 – AI Engineering Fundamentals \n Start with the basics of AI, including neural networks and large language models, to build a solid foundation in AI engineering. \n Step 2 – Data Fundamentals \n Understand the data workflow, from collection to cleaning, and learn how to prepare data for AI applications. \n Step 3 – Notebooks & IDEs \n Get hands-on with industry-standard tools like Jupyter Notebooks and VS Code to develop AI systems. \n Step 4 – Python Programming \n Master Python, covering everything from the basics to object-oriented programming (OOP). \n Step 5 – Python Streamlit Project \n Apply your Python skills by building a car price prediction app using Python and Streamlit. \n Step 6 – Python for Data \n Learn essential Python libraries like NumPy, Pandas, and Matplotlib for data manipulation and visualisation. \n Step 7 – AI Sentiment Analysis Project \n Work with Hugging Face to build a sentiment analysis classifier using real-world AI techniques. \n Step 8 – AI Prompt Engineering \n Master prompt engineering, learning how to craft effective prompts for controlling AI outputs. \n Step 9 – Retrieval-Augmented Generation (RAG) \n Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. \n Step 10 – AI Specialised Customer Service Chatbot Project \n Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. \n Step 11 – Machine Learning Fundamentals \n Understand machine learning principles and algorithms, and how to train and test models using scikit-learn. \n Step 12 – Machine Learning Project \n Put your machine learning knowledge into practice with a hands-on project. \n Step 13 – AI & Data Ethics \n Study the ethical considerations in AI, including issues of bias, fairness, and data privacy. \n Step 14 – Oral Exam \n Complete a virtual oral exam to assess your understanding and ability to apply your learning. \n Step 15 – AWS Certified Cloud Practitioner \n Finish with the AWS Certified Cloud Practitioner course and exam to gain essential cloud computing knowledge. \n \n What You Get \n · 100% online, self-paced training \n · Microsoft AI-900 certification included \n · 1-to-1 tutor and recruitment support \n · Real-world project experience \n · Job guarantee – get a job or your money back \n · Starting salary of £28,000–£45,000 \n \n We Get You Hired \n We're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles. \n Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. \n We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. \n "Five months from complete beginner to AI engineer. Best decision I ever made." – Jamie W., now working as a Junior AI Engineer in London \n \n Ready to Start? \n If you’re motivated, curious, and excited about technology, we’ll help you turn that into a career you can be proud of. \n Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps. \n

ASU London are seeking a Student Enrolment Advisor to play a key part in supporting the recruitment and enrolment of both UK-based international students and home students to ASU London. \n Student Enrolment Advisor \n Salary: Up to £38,000 depending on experience \n Hours: Full Time \n Contract: Permanent \n Location: Central London (Hybrid Working) \n Reports to: Head of Domestic Recruitment & Widening Participation \n About Us \n ASU London is an independent, UK-accredited provider of higher education focused on delivering world-class opportunities to students who are seeking a practical, future-ready education, drawing on curriculum from one of the world’s top universities, Arizona State University. \n About the Role \n This role plays a key part in supporting the recruitment and enrolment of both UK-based international students and home students to ASU London. \n Working closely with the Head of Domestic Recruitment & Widening Participation and the Student Recruitment Officer, the postholder will be responsible for meeting conversion and enrolment targets across both audiences while delivering an exceptional student experience. \n The role acts as the primary conversion contact for prospective students from enquiry stage through to enrolment. \n The role is responsible for consultative, high-touch engagement across phone, email, live chat, and 1:1 CRM-based communications, supporting prospective students through decision-making and progression to enrolment. \n All live chat, inbound enquiries, and 1:1 applicant communication are owned and managed by the Student Enrolment Adviser. This excludes marketing campaigns, marketing automation, and outbound promotional communications, which sit within Marketing. \n A key aspect of this role is delivering against two equally important recruitment streams: UK-based international (UKI) students and home students, each contributing equally to enrolment targets and institutional priorities. The role will also deliver events and activities as defined in our Access and Participation Plan (APP) to enable us to meet our associated targets. \n The postholder is expected to apply appropriate messaging, guidance, and conversion approaches tailored to the differing needs of each cohort, while maintaining equal focus on performance outcomes across both groups. Adhering to CMA and brand guidelines the postholder is expected to have an excellent standard of written English and attention to detail. \n Key Responsibilities \n\n • UKI & Domestic Student Recruitment & Engagement\n, • CRM, Data & Reporting\n, • Events, Outreach & Travel\n\n Key Relationships \n\n • Head of Domestic Recruitment & Widening Participation\n, • Student Recruitment Officer\n, • International Enrolment Advisers\n, • Admissions Team\n, • Marketing Team\n, • Academic Teams\n, • Schools, Colleges, Pathway Providers and Community Partners\n, • UK-based international and home/WP prospective students and applicants\n\n The successful candidate will have ideally 4–8 years’ experience in sales or customer service (retail, student recruitment, hospitality, travel, telecoms, IT or similar sectors), strong communication skills both in-person and across phone, email, live chat, video channels as well as strong organisational and time management skills and experience working to targets in a conversion-driven environment. The successful candidate will be a confident and engaging presenter with the ability to build effective professional relationships with students and other stakeholders as well as proficiency in Microsoft Office. \n The preferred candidate would also have a Bachelor’s degree, experience in higher education, admissions or student recruitment, using CRM systems and managing multi-channel pipelines and experience in consultative selling or advisory roles. \n The ideal candidate would have a strong customer focus with a consultative, conversion-led approach, a target-driven and commercial mindset, the ability to use data to inform activity and a collaborative and team oriented approach that works in a fast-paced and evolving environment. \n Success in this role will look like consistent achievement of conversion and enrolment targets across both audiences, effective collaboration with the Student Recruitment Officer and wider recruitment team, strong engagement across on-campus, virtual, and external events, high-quality representation of ASU London at UK events with positive contribution to widening participation and access objectives and strong delivery across both UKI and Home recruitment streams. \n Closing date for applications: Tuesday 25th August 2026. \n Interested? \n If you would like to apply and find out more about this position, please click the apply button to be directed to our website. \n This role is exempt from the Rehabilitation of Offenders Act 1974. \n In addition, you are required to submit to a Disclosure and Barring Service (DBS) check. \n No agencies please.

Trainee AI Engineer – No Experience Needed \n Future-proof your career in Artificial Intelligence – starting today. \n Looking for a career change? Currently employed but want something better? Or maybe you're between jobs and ready for a fresh start? ITOL Recruit's AI Traineeship is designed to get you into one of the fastest-growing industries with zero experience required. \n Train online at your own pace and land your first AI Engineer role in 1-3 months. \n Please note this is a training course and fees apply \n Job guaranteed - complete the programme and get a job or get your money back. \n Our candidates earn £28,000-£45,000. \n \n Why AI? \n AI is reshaping every industry you can think of. Healthcare, finance, retail, and manufacturing – they’re all scrambling for skilled professionals. \n The demand far outstrips supply, which means excellent salaries, flexible working arrangements, and genuine job security. \n \n How It Works \n Step 1 – AI Engineering Fundamentals \n Start with the basics of AI, including neural networks and large language models, to build a solid foundation in AI engineering. \n Step 2 – Data Fundamentals \n Understand the data workflow, from collection to cleaning, and learn how to prepare data for AI applications. \n Step 3 – Notebooks & IDEs \n Get hands-on with industry-standard tools like Jupyter Notebooks and VS Code to develop AI systems. \n Step 4 – Python Programming \n Master Python, covering everything from the basics to object-oriented programming (OOP). \n Step 5 – Python Streamlit Project \n Apply your Python skills by building a car price prediction app using Python and Streamlit. \n Step 6 – Python for Data \n Learn essential Python libraries like NumPy, Pandas, and Matplotlib for data manipulation and visualisation. \n Step 7 – AI Sentiment Analysis Project \n Work with Hugging Face to build a sentiment analysis classifier using real-world AI techniques. \n Step 8 – AI Prompt Engineering \n Master prompt engineering, learning how to craft effective prompts for controlling AI outputs. \n Step 9 – Retrieval-Augmented Generation (RAG) \n Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. \n Step 10 – AI Specialised Customer Service Chatbot Project \n Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. \n Step 11 – Machine Learning Fundamentals \n Understand machine learning principles and algorithms, and how to train and test models using scikit-learn. \n Step 12 – Machine Learning Project \n Put your machine learning knowledge into practice with a hands-on project. \n Step 13 – AI & Data Ethics \n Study the ethical considerations in AI, including issues of bias, fairness, and data privacy. \n Step 14 – Oral Exam \n Complete a virtual oral exam to assess your understanding and ability to apply your learning. \n Step 15 – AWS Certified Cloud Practitioner \n Finish with the AWS Certified Cloud Practitioner course and exam to gain essential cloud computing knowledge. \n \n What You Get \n · 100% online, self-paced training \n · Microsoft AI-900 certification included \n · 1-to-1 tutor and recruitment support \n · Real-world project experience \n · Job guarantee – get a job or your money back \n · Starting salary of £28,000–£45,000 \n \n We Get You Hired \n We're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles. \n Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. \n We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. \n "Five months from complete beginner to AI engineer. Best decision I ever made." – Jamie W., now working as a Junior AI Engineer in London \n \n Ready to Start? \n If you’re motivated, curious, and excited about technology, we’ll help you turn that into a career you can be proud of. \n Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps. \n

Job DescriptionWe're looking for an experienced Customer Marketing Manager to lead one of our biggest long-term growth opportunities: building stronger customer advocacy and loyalty. It's an exciting opportunity to join AJ Bell as we continue to invest in creating exceptional customer experiences and driving long-term growth.You'll own and evolve our established referral programme while shaping our future approach to customer loyalty and customer value. Understanding what motivates customers, identifying commercial opportunities and developing an approach that helps us build stronger, longer-lasting customer relationships.You'll work across strategy and delivery – developing business cases, influencing senior stakeholders, managing agency partners and leading campaigns from concept through to execution.What you'll be doingOwn and grow our referral programmeLead the ongoing optimisation of our existing referral programme, identifying opportunities to improve customer engagement and commercial performance.Challenge existing approaches using customer insight, data and commercial analysis.Manage relationships with our referral agency to continuously improve programme performance.Lead cross-functional projects with technical teams, identifying operational improvements to the customer journey and driving them through to delivery.Shape our future customer loyalty strategyExplore new ways to reward, recognise and retain customers, building recommendations supported by customer insight, commercial analysis and testing.Build compelling business cases that demonstrate the value of customer loyalty initiatives and influence senior stakeholders.Take ownership of identifying opportunities and progressing them from concept through to delivery.Deliver high-quality campaignsLead end-to-end campaign delivery, working closely with CRM Operations and Copywriting to execute customer communications.Identify opportunities to embed referral and loyalty messaging across wider marketing activity.Balance strategic thinking with hands-on campaign delivery, taking ownership of outcomes and delivering high-quality execution.Ensure all activity meets regulatory, legal and governance requirements, working closely with Compliance, Legal and Data Protection.Develop peopleLine manage and coach a Marketing Executive, helping them build confidence, develop key marketing skills and take on increasing responsibility through effective delegation.Lead through collaborationBuild strong relationships that enable progress while constructively challenging thinking where appropriate.Influence senior stakeholders through well-reasoned recommendations and champion the value and success of the referral and loyalty programmes across the business.Work collaboratively with colleagues across the business to identify opportunities and deliver shared objectives.Manage budgetsManage programme budgets, forecasts and spend, ensuring clear visibility of performance, risks and opportunities.Experience we're looking forStrong end-to-end campaign management experience.Strong commercial mindset, with the ability to evaluate opportunities, build business cases and balance customer needs with business objectives.Comfortable working in ambiguity, identifying opportunities and developing recommendations.Strong analytical skills, using data, testing and customer insight to make decisions and continuously optimise performance.Proven ability to influence and challenge stakeholders constructively, building credibility across a range of business functions and seniority levels.Experience coaching, developing or line managing junior colleagues, with a genuine interest in helping others grow.Experience managing budgets, forecasts and commercial performance, with strong financial discipline.Experience measuring and reporting on campaign performance.Experience working within regulated environments, with an understanding of governance, data privacy and the importance of compliance in customer communications.About AJ Bell At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension, or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life.We're one of the UK's fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors.Today, over 762,000 customers trust us to manage more than 121.5 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures.We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026, a reflection of our supportive and collaborative culture.What we offer Starting salary between 55,000 - 65,000 per annum (dependent on experience)27 days holiday, increasing with service + buy/sell scheme + bank holidays 8% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend 50% of your working time in the office. Inclusion & diversity We’re committed to creating an inclusive environment where everyone feels respected, supported and able to be themselves at work.We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.Agency informationThis vacancy is being managed exclusively by our in-house Recruitment team. We are not partnering with recruitment agencies on this opportunity and will only accept applications submitted directly by candidates.SummaryType: Full-timeFunction: MarketingExperience level: Mid-Senior LevelIndustry: Financial Services

About the BusinessQuilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees 141.9 billion in customer investments (as of March 2026). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth.Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning – offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands.At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it’s the perfect time to join us!About the RoleThis is a rare opportunity to shape and deliver Quilter's inorganic growth strategy at a pivotal point in our journey. As M&A Director, you will lead our acquisition and investment activity across the UK wealth management market, identifying opportunities that accelerate growth, strengthen our market position and create long-term value for Quilter, our shareholders and the businesses we partner with.You will build and maintain a high-quality pipeline of acquisition, investment and partnership opportunities, developing relationships with founders, principals, advisers and other key market participants. Working closely with senior stakeholders across the business, you will lead transactions from origination through to completion, including valuation, due diligence, structuring, negotiation and execution.You will be responsible for ensuring every investment is strategically aligned, commercially robust and appropriately governed, presenting recommendations to Executive Committee, Investment Committee and Board-level stakeholders. Beyond deal execution, you will oversee portfolio performance and post-acquisition integration, ensuring transactions deliver their intended value and support Quilter's long-term ambitions.Key responsibilities include:Leading the delivery of Quilter's inorganic growth strategy across the UK wealth management market.Developing and maintaining a strong pipeline of acquisition, investment and partnership opportunities.Building senior relationships across the market, including business owners, founders, advisers and intermediaries.Leading valuation, financial analysis, due diligence and business case development.Structuring, negotiating and executing transactions from initial engagement through to completion.Managing external advisers and coordinating cross-functional teams throughout the deal lifecycle.Presenting investment recommendations and transaction updates to senior governance forums.Leading and developing a high-performing team while championing innovation and the use of AI to enhance effectiveness and productivity.Ensuring acquisitions and investments align with Quilter's strategy, governance standards and risk appetite.Providing oversight of post-acquisition integration and value creation activities.Acting as a trusted adviser to senior leadership on market opportunities, investment decisions and strategic growthAbout YouYou are a commercially minded M&A leader who combines strategic thinking with a strong track record of delivering complex transactions. You bring credibility, sound judgement and the ability to build trusted relationships at the most senior levels, whilst remaining hands-on in evaluating opportunities and driving deals to completion.You'll thrive in this role if you have:Significant experience in M&A, corporate development, private equity, investment banking or corporate finance, ideally within wealth management or regulated financial services.A proven track record of originating, structuring, negotiating and executing successful transactions.A strong understanding of the UK wealth management market, including adviser businesses, consolidators, recurring revenue models and AUM-driven economics.The ability to assess opportunities through both a strategic and commercial lens, supported by strong financial analysis and valuation expertise.Experience presenting recommendations and influencing decisions at Executive Committee, Investment Committee and Board level.Exceptional communication, negotiation and stakeholder management skills, with the confidence to navigate complex and high-profile situations.Strong commercial judgement, with the ability to assess opportunity, value creation potential and risk in complex investment scenarios.Experience of practice buy-outs, management buy-outs or minority investment structures would be advantageous.Governance & Regulatory ResponsibilityAs a senior leader within a regulated business, you will be expected to uphold the highest standards of governance, risk management and regulatory compliance. You will ensure all investment and acquisition activity is conducted within Quilter's governance framework and risk appetite, working closely with Risk, Compliance, Legal and Finance to support robust decision-making throughout the transaction lifecycle.The role may be subject to Senior Manager or Certification requirements and may involve representing Quilter on the boards of acquired or investee businesses. As such, you will bring a strong understanding of governance, fiduciary responsibilities and stakeholder accountability within a regulated environment.#LI-DQ1Inclusion & DiversityWe value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive.ValuesDo the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities.Always curious: We continuously seek new ideas and knowledge so we’re one step ahead of our clients’ needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures.Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation.Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions.Core Benefits Holiday: 182 hours (26 days)Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution.Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions.Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children.Life Assurance: 4x your salary.Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence.Healthcare Cash Plan: Jersey employees onlyIn addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.SummaryLocation: LondonType: Full time

Are you an accomplished HR leader with the credibility to influence at Executive level and lead a people function through a period of strategic change? \n \n I am partnering with a high-profile national central government organisation who is looking to appoint an Interim Head of Human Resources on a 6-month temporary basis. They play a vital role in supporting the UK's financial stability and economic resilience. They are located in the heart of London, and the organisation goes into the office 3-days per week. \n \n Reporting to the Chief People Officer, this is a pivotal leadership role responsible for providing strategic HR leadership across the organisation. You will act as a trusted adviser to the Executive Team, ensuring the organisation has the people, capability and culture required to deliver its objectives while leading a modern, high-performing HR function. \n \n The Interim Head of Human Resources role is paying up to £725 per day (Inside IR35). Some of the key responsibilities of the role include: \n \n\n • Acting as the principal adviser to the Executive Team on all strategic and operational people matters, influencing key organisational decisions.\n, • Leading and developing the HR function, ensuring the delivery of a high-quality, commercially focused and customer-centred HR service.\n, • Driving organisational design, workforce planning and change initiatives, ensuring the organisation has the capability and operating model to deliver its strategic priorities.\n, • Providing expert leadership on complex employee relations matters, employment law, governance and people risk.\n, • Championing an inclusive, high-performing culture through progressive approaches to diversity, wellbeing, learning and leadership development.\n, • Using workforce analytics and organisational insight to inform decision-making, shape policy and support continuous improvement.\n, • Building strong relationships across the organisation, acting as a trusted adviser to senior leaders and representing the People function at Executive Committees and other senior forums.\n, • Deputising for the Chief People Officer where required, providing visible leadership across the wider People agenda.\n\n \n This is a brilliant opportunity for an experienced senior HR professional with a proven track record of partnering with Executive teams within a large, complex organisation. You will bring significant experience of organisational transformation, strategic workforce planning, organisational design and leading high-performing HR teams. Equally important is your ability to build credibility quickly, influence at the most senior levels and balance strategic thinking with pragmatic delivery. A strong understanding of employment law, employee relations and modern people practices is essential, alongside a genuine commitment to creating inclusive, high-performing workplaces. \n \n The interview process will consist of two stages, with the successful candidate expected to start at short notice. \n \n Apply now to join a nationally significant organisation over the next 6-months. \n

My Private Equity owned Real Estate Debt Fund client is hiring for an experienced Compliance Manager to join their busy team. \n \n Overview: \n The Compliance Manager is responsible for overseeing and maintaining the firm's compliance framework, ensuring adherence to applicable regulatory requirements, industry best practices, and internal policies. Working within a Real Estate Debt Fund, the role supports all aspects of the business, including lending activities, portfolio management, and operational functions. \n The successful candidate will act as a trusted adviser to the business, promoting a strong culture of compliance while enabling commercial objectives through practical and proportionate risk management. \n \n Responsibilities: \n Regulatory Compliance \n\n • Monitor and interpret relevant regulatory developments affecting alternative investment funds and real estate lending activities.\n, • Ensure ongoing compliance with applicable regulations, including FCA rules, AML/CTF requirements, sanctions, market abuse, and data protection legislation.\n, • Maintain and update the firm's compliance policies, procedures, and controls.\n, • Conduct periodic compliance monitoring reviews and document findings and recommendations.\n, • Coordinate regulatory reporting and filings, ensuring submissions are accurate and timely.\n\n \n Financial Crime Compliance \n\n • Oversee the firm's Anti-Money Laundering (AML), Know Your Customer (KYC), sanctions screening, and financial crime compliance framework.\n, • Review higher-risk investors, borrowers, counterparties, and transactions.\n, • Support enhanced due diligence processes where required.\n, • Liaise with external service providers undertaking investor onboarding and KYC activities.\n\n \n Lending & Transaction Support \n\n • Provide compliance advice throughout the loan origination and execution process.\n, • Review new business proposals from a regulatory and reputational risk perspective.\n, • Participate in transaction approval committees where appropriate.\n, • Support due diligence on borrowers, sponsors, intermediaries, and third-party service providers.\n\n \n Compliance Monitoring & Risk Management \n\n • Develop and execute the annual Compliance Monitoring Programme.\n, • Perform thematic reviews across business functions.\n, • Monitor breaches, incidents, complaints, and regulatory issues, ensuring appropriate remediation.\n, • Maintain compliance risk registers and assist with enterprise risk assessments.\n\n \n Training & Culture \n\n • Deliver compliance training across the business.\n, • Promote awareness of regulatory obligations and ethical standards.\n, • Support the embedding of a strong compliance culture throughout the organisation.\n\n \n Governance & Reporting \n\n • Prepare compliance reports for senior management, executive committees, and the Board.\n, • Assist with regulatory inspections and external audits.\n, • Maintain compliance records and evidence in accordance with regulatory requirements.\n, • Manage relationships with external legal advisers, consultants, and regulators where appropriate.\n\n \n Experience and Skills Required: \n Essential \n\n • 5–8+ years' compliance experience within real estate finance (in a Bank or Non-Bank lender).\n, • Strong knowledge of FCA regulations, AML regulations, financial crime prevention, and corporate governance.\n, • Excellent analytical, communication, and stakeholder management skills.\n, • Ability to balance commercial objectives with regulatory requirements.\n, • High level of integrity, professionalism, and sound judgement.\n\n \n Desirable \n\n • Experience with compliance monitoring systems and regulatory technology solutions.\n, • Professional compliance qualification (ICA, CISI, or equivalent).\n, • Legal or risk management background.\n\n \n Salary: £80-£100k (depending on experience) \n Location: London (4 days in the office)

We are delighted to be partnering with the Greater London Authority (GLA) to source a Head of Business Performance to join them on a permanent basis. \n \n\n • Location: London City Hall, E16 1ZE\n, • Working arrangement: 2/3 days per week at City Hall. This is non negotiable.\n, • Salary: Starting salary is £67,715, plus employer pension contribution of 8.5% and 30 days annual leave\n\n \n The Head of Business Performance will lead the business management function across the Directorate. This pivotal role involves ensuring effective delivery of performance management, budget and financial oversight, procurement, communications, governance, business support, and decision-making processes. \n \n Reporting to the Executive Director, the successful candidate will act as a trusted adviser to the Directorate Leadership Team, driving continuous improvement and operational delivery alignment with organisational priorities. \n \n Day-to-Day Responsibilities: \n\n • Leadership and Oversight: Lead the Directorate Business Management function, providing strategic oversight and coordination across all business management activities.\n, • Team Management: Develop and manage a team of Business Managers and Support Officers to create a high-performing, collaborative, and customer-focused service.\n, • Performance and Risk Reporting: Oversee the timely reporting of performance, risks, issues, and delivery against strategic priorities, providing analysis and advice to support informed decision-making.\n, • Financial Planning and Governance: Lead directorate financial planning, budget monitoring, and forecasting processes, ensuring sound financial management and compliance with corporate requirements.\n, • Strategic Communications: Oversee the production of high-quality briefings, submissions, reports, and correspondence for senior leaders, ensuring alignment with organisational priorities.\n, • Procurement and Contract Management: Coordinate procurement activities, ensuring alignment with organisational policies, governance requirements, and financial regulations.\n, • Corporate Planning Contribution: Lead the directorate's input into corporate planning processes, including business planning, budget setting, and organisational change initiatives.\n, • EDI Initiatives: Develop and lead the directorate improvement plan with an emphasis on Equality, Diversity, and Inclusion (EDI), ensuring these objectives are integrated into Directorate priorities.\n\n \n Required Skills & Qualifications: \n\n • Experience: Significant experience leading a business management, performance, or corporate services function within a complex organisation.\n, • Leadership: Proven experience managing teams and developing high-performing business management professionals.\n, • Financial Expertise: Strong financial management skills, including budget planning, forecasting, and financial governance.\n, • Procurement Knowledge: Knowledge of procurement, contract management, and commissioning processes.\n, • Performance Management: Experience designing and implementing performance management and reporting frameworks.\n, • Strategic Communication: Demonstrable experience producing high-quality briefing material, reports, and submissions for senior executives.\n, • Governance and Risk Management: Strong understanding of governance, risk management, and corporate decision-making processes.\n, • Stakeholder Management: Excellent stakeholder management and influencing skills, particularly in politically sensitive environments.\n, • EDI Leadership: Experience of leading and embedding Equality, Diversity, and Inclusion initiatives.\n\n \n Benefits: \n\n • Competitive salary package\n, • Opportunities for professional development and growth\n, • Inclusive and supportive work environment\n, • Comprehensive benefits package\n\n \n Please apply asap as the recruitment processes for this role will be fast moving. Alternatively, please email sandeep.budha if you have any questions.

Head of Data & Customer Intelligence \n \n Company: Albany Beck \n Location: London OR Birmingham – Hybrid Working Model \n Engagement Type: Permanent \n Client Industry: Financial Services \n \n About Albany Beck \n Albany Beck is a Management Consultancy focused on providing specialist talent and transformative solutions to Financial Services clients. We combine subject matter expertise with innovative delivery models that help clients scale efficiently, while offering meaningful, long-term career opportunities to our people. At Albany Beck, you’ll be choosing to work with an organisation that’s passionate about your learning journey and committed to your professional and personal development. \n \n Role Overview \n Albany Beck is seeking an experienced Head of Data & Customer Intelligence to work on a long-term deployment in the Commercial Banking division of our leading global Financial Services clients, based in London. This is a senior leadership role responsible for shaping how the organisation listens to its customers, understands their needs and turns customer intelligence into clear business priorities and measurable change. The successful candidate will lead an integrated Customer Intelligence & Enablement capability spanning three key areas: Customer Intelligence, Customer Action and Customer Centricity. The role requires someone who can move beyond simply producing customer insight. You will be expected to interpret multiple customer signals, establish a clear view of customer performance, influence senior leadership priorities and ensure insights ultimately translate into meaningful improvements for customers and the business. You will work closely with senior leaders across Commercial Banking, bringing together customer feedback, performance data, external benchmarking and commercial priorities to ensure the voice of the customer is embedded within strategic decision-making. \n \n Key Responsibilities \n\n • Set the strategic direction for how the Commercial Banking business listens to, understands and acts upon customer feedback.\n, • Establish a clear connection between customer signals, business priorities and measurable change.\n, • Bring together customer insight from multiple internal and external sources to create a comprehensive view of customer performance.\n, • Identify emerging customer themes, trends, opportunities and areas requiring intervention.\n, • Translate complex customer intelligence into clear recommendations and strategic priorities.\n, • Use insight to challenge existing assumptions and influence future customer propositions, journeys and business decisions.\n, • Ensure customer intelligence is commercially relevant and drives tangible business action.\n, • Provide strategic oversight and governance of the end-to-end Voice of Customer programme.\n, • Ensure appropriate customer signals are captured from the right sources and at the right points within the customer journey.\n, • Oversee the approach to customer surveys, feedback collection, response analysis and insight generation.\n, • Establish a trusted and consistent approach to measuring customer performance.\n, • Develop a coherent MI and KPI framework providing senior leadership with a clear view of customer outcomes.\n, • Use customer measures, including NPS and supporting indicators, to identify changes in customer experience and performance.\n, • Ensure customer feedback is effectively prioritised and translated into action.\n, • Translate customer intelligence into focused priorities and compelling cases for change.\n, • Work with business leaders to establish clear ownership of customer improvement initiatives.\n, • Ensure identified customer issues progress from insight through to tangible action and measurable outcomes.\n, • Establish effective closed-loop processes so customer feedback leads to visible improvements.\n, • Track delivery against customer priorities and challenge where progress is insufficient.\n, • Ensure customer improvements are measurable and clearly communicated across the organisation.\n, • Connect customer outcomes with wider commercial and strategic objectives.\n, • Champion customer-centric thinking across the Commercial Banking organisation.\n, • Embed the voice of the customer into strategic planning and day-to-day decision-making.\n, • Ensure customer performance is visible, understood and acted upon at every level of the organisation.\n, • Equip leaders and colleagues with the insight and tools required to make customer-led decisions.\n, • Develop initiatives that bring customer experiences and feedback to life internally.\n, • Build greater understanding of customer needs, journeys and pain points across business teams.\n, • Promote clear accountability for customer outcomes across the organisation.\n, • Act as a trusted adviser to senior leadership on customer intelligence, experience and performance.\n, • Produce clear, compelling executive-level narratives from complex customer data and insight.\n, • Shape senior leadership discussions and influence strategic decision-making.\n, • Present customer performance, emerging themes and recommended actions to executive audiences.\n, • Build alignment across senior stakeholders where customer priorities span multiple business areas.\n, • Challenge constructively and ensure customer considerations remain central to key business decisions.\n, • Lead and develop a high-performing Customer Intelligence & Enablement function.\n, • Provide clear strategic direction across Customer Intelligence, Customer Action and Customer Centricity.\n, • Create an environment of ownership, collaboration and continuous improvement.\n, • Empower teams to challenge existing approaches and identify new opportunities to improve customer outcomes.\n, • Build strong relationships across Customer, Product, Proposition, Data, Analytics and Commercial teams.\n, • Ensure resources and priorities remain aligned to the most important customer and business outcomes.\n\n \n Key Skills & Experience \n\n • Significant leadership experience within Customer Intelligence, Customer Experience, Voice of Customer, Customer Insight or a related discipline.\n, • Proven ability to translate customer data and insight into strategic business decisions and measurable action.\n, • Strong understanding of Commercial Banking customers, products, propositions and customer journeys.\n, • Experience developing customer performance frameworks, MI and KPIs for senior leadership.\n, • Strong knowledge of Voice of Customer methodologies and customer feedback programmes.\n, • Experience using customer metrics such as NPS to understand and improve customer outcomes.\n, • Proven ability to influence senior executives and shape strategic decision-making.\n, • Experience driving customer-led transformation across large and complex organisations.\n, • Strong commercial acumen with the ability to connect customer outcomes to wider business performance.\n, • Excellent stakeholder management skills with the ability to build alignment across multiple functions.\n, • Strong people leadership experience with a track record of developing high-performing teams.\n, • Outstanding written, verbal and presentation skills.\n\n \n Desirable Experience \n\n • Commercial Banking experience.\n, • Broader Banking or Financial Services experience.\n, • Experience leading large-scale Voice of Customer or NPS programmes.\n, • Experience designing customer performance and measurement frameworks.\n, • Knowledge of customer research, benchmarking and insight methodologies.\n, • Experience working with Savanta or similar customer research and insight platforms.\n, • Experience leading customer-centric culture or behavioural change initiatives.\n, • Exposure to customer proposition, journey transformation or service design.\n, • Experience working within large, matrixed and highly regulated organisations.\n\n \n Personal Attributes \n\n • Strategic thinker who can connect customer insight with wider commercial priorities.\n, • Strong executive presence and comfortable influencing senior leadership.\n, • Naturally customer-focused while maintaining strong commercial awareness.\n, • Able to simplify complex information and create compelling narratives from data and insight.\n, • Confident challenging existing thinking and advocating for customer-led decisions.\n, • Collaborative leader capable of building alignment across complex stakeholder groups.\n, • Outcomes-focused with a strong bias towards turning insight into action.\n, • Comfortable operating within ambiguity and balancing multiple competing priorities.\n, • Strong storyteller who can bring customer experiences to life for senior audiences.\n, • Passionate about building customer-centric cultures and delivering measurable improvements.\n

\n Shape the leaders, performance and culture that power hotel success\n At IHG Hotels & Resorts, our hotels bring our brands to life. They are where leadership choices become colleague experience, guest experience and owner value. We are looking for an exceptional global talent leader to make those connections stronger, faster and more consistent across our managed and franchised hotel estate. \n This role will set the global Hotels agenda for talent, performance and culture. It will build the leadership capability and succession strength needed for growth; create a compelling proposition for General Managers and other critical hotel talent; and turn IHG’s high-performance ambition into practical, simple and scalable ways of working. Why this role, why now\n IHG’s refreshed Global HR Plan supports Elevate the IHG Business Strategy through three connected priorities: creating a high-performance culture that enables sustainable profitable growth; driving owner value and employee experience; and building a digital-first, AI-powered HR function. \n For Hotels, that means strengthening the quality and diversity of GM and critical-role pipelines; accelerating readiness for new hotel openings and conversions; building deeper leadership strength, including in Luxury & Lifestyle; modernising performance and talent practices; and ensuring that global solutions work in the reality of different regions, markets, ownership models and hotel operations. \n The Head of Talent, Performance and Culture – IHG Hotels will bring those priorities together into a clear strategy, an executable roadmap and a disciplined operating rhythm. Your mandate\n You will create a coherent, evidence-led talent ecosystem for Hotels: from future capability and success profiles, through assessment, succession, development and deployment, to performance, reward, learning and culture. You will align with IHG’s enterprise frameworks while ensuring that the distinctive needs of managed and franchised hotels, owners, General Managers and frontline colleagues shape the design. \n You will be a trusted adviser to senior business and HR leaders, a constructive challenger when decisions need sharpening, and a practical partner who converts strategy into adoption and measurable impact. What you will make happen\n \n • Set and deliver a global Hotels talent, performance and culture strategy that is visibly connected to growth, service, loyalty, productivity, retention and owner economics.\n, • Strengthen diverse, ready-now pipelines for General Managers and other critical hotel leadership roles, with clear readiness standards, rigorous talent reviews, purposeful development and external benchmarking.\n, • Build a compelling GM and hotel-leadership proposition that helps IHG attract, develop, deploy and retain exceptional leaders in priority markets and segments.\n, • Translate IHG’s high-performance principles into straightforward, light-touch practices: clear priorities, leadership accountability, continuous feedback, honest performance conversations, intelligent resource choices and recognition of impact rather than effort alone.\n, • Use data, technology and AI to improve talent decisions, personalise development, simplify the colleague and owner experience, and demonstrate the return on talent investment.\n, • Mobilise a complex global matrix—business leaders, owners, regional HR, Talent Acquisition, Learning, Reward, Inclusion, HR technology and external partners—around shared choices, governance and outcomes.\n What you will bring\n \n, • Senior talent leadership experience in a large, global and highly matrixed organisation, with accountable ownership of strategies that moved beyond design into sustained adoption and measurable business outcomes.\n, • Deep expertise across talent management, succession, leadership development, performance, culture and organisational effectiveness.\n, • Strong commercial judgement and the ability to connect people choices to hotel, owner, guest and colleague outcomes.\n, • Experience designing robust, inclusive assessment and talent methodologies using multiple sources of evidence—not relying on psychometrics alone—and translating insight into real talent decisions.\n, • A track record of leading complex transformation with clear priorities, decision rights, milestones, governance, adoption measures and corrective action.\n, • Credibility with executives and the courage to challenge, combined with empathy, cultural intelligence and the political judgement to preserve trust and build a coalition for delivery.\n, • Practical fluency in workforce analytics, talent technology and AI-enabled solutions, including responsible use, data quality and human oversight.\n, • Experience in hospitality is valuable. We also welcome leaders from global, customer-led, multi-site sectors such as retail, travel, leisure and consumer services.\n Professional background\n A relevant degree or professional qualification may be helpful, but demonstrated expertise and impact matter more. Where assessment tools are used, the role will ensure appropriate accreditation, governance, validity, inclusion and expert support. A deep track record of translating customer requirements into practical, actionable products, tools and services is a must. The leadership style that will thrive here\n You will combine enterprise ambition with low ego; pace with control; candour with empathy; and global standards with respect for local insight. You will be curious, commercially grounded and comfortable in ambiguity, while bringing the discipline to sequence work, follow through and make change stick. Above all, you will create clarity and energy around a small number of outcomes that matter. Why join IHG\n This is an opportunity to influence leadership quality and hotel performance at truly global scale. Your work will help strengthen careers, hotel teams and owner confidence, while shaping how IHG develops and deploys talent in an AI-enabled world. \n If you are energised by the intersection of talent, performance, culture and commercial value—and want to build something that can travel globally and work locally,we would like to hear from you. \n Windsor, Berkshire | Hybrid: three days in the office, two days from home |Reporting to VP, Talent Solutions \n Closing Date for applications: 25th August 2026 \n #J-18808-Ljbffr

As a Service Designer at TCS Interactive, you will be a key contributor within the product design organisation, responsible for shaping, delivering, and continuously improving end‑to‑end service experiences across complex digital and organisational ecosystems. \n You will work in close partnership with Product Design Leads, UX/UI Designers, Researchers, Product Managers, Engineers, and wider business stakeholders to design services from early discovery through to delivery and optimisation. This role goes beyond execution; you will be expected to influence design direction, champion service design as a strategic capability, and help set best‑practice standards across teams. \n You will bring a strong point of view on service design, systems thinking, and user‑centred problem solving, alongside a deep understanding of how services operate across people, processes, and technology. By staying informed of evolving design methods, tools, and industry trends, you will help ensure our work remains impactful, scalable, and industry‑leading. \n \n Key Responsibilities \n \n As a Service Designer, you will: \n \n\n • Lead the design of end‑to‑end services, ensuring coherence across user experience, operational processes, and enabling technology\n, • Own service design work from discovery through to delivery, translating complex problems, user needs, and business goals into actionable service solutions\n, • Plan and facilitate collaborative workshops to align multidisciplinary teams around shared understanding and outcomes\n, • Create and maintain high‑quality service design artefacts such as service blueprints, journey maps, ecosystem maps, and operating models\n, • Shape and influence service design strategy, ensuring outcomes deliver value for users, organisations, and delivery teams\n, • Collaborate closely with UX Designers and Researchers to connect service‑level intent with detailed experience design\n, • Work in partnership with Product, Engineering, and Delivery teams to ensure services are feasible, scalable, and sustainable\n, • Communicate service concepts, design rationale, and trade‑offs clearly to senior stakeholders and client teams\n, • Act as a trusted senior voice, providing guidance, feedback, and informal mentorship to other designers where appropriate\n, • Champion high standards of craft, clarity, and systems thinking across all service design outputs\n, • Proactively manage priorities across multiple workstreams, delivering high‑quality work to agreed timelines\n\n \n \n Skills and Experience \n \n You will be an experienced Service Designer with a strong portfolio demonstrating both strategic thinking and hands-on delivery across complex service environments. You will bring: \n\n • Proven experience working as a Service Designer within an agency, consultancy, or product-led environment, with demonstrable senior-level impact\n, • Strong grounding in service design principles, systems thinking, and human-centred design\n, • Extensive experience designing and improving services across complex, multi-touchpoint ecosystems\n, • Confidence leading discovery, service mapping, and co-creation activities with multidisciplinary teams and senior stakeholders\n, • Expertise in creating and using service design artefacts, including service blueprints, journey maps, ecosystem maps, and operating models, to drive decision-making and alignment\n, • Ability to articulate service design recommendations, trade-offs, and strategic rationale clearly and persuasively to a range of audiences\n, • Experience working within Agile and iterative delivery environments\n, • Strong facilitation, stakeholder management, storytelling, and communication skills\n, • Ability to navigate ambiguity, influence decision-making, and help teams move from complexity to clarity\n, • Experience collaborating closely with Product, Design, Engineering, and Business teams to deliver user-centred and commercially viable solutions\n, • Must have significant experience working within the pensions industry, with a strong understanding of pensions products, services, customer journeys, regulatory considerations, and operational processes\n, • Experience delivering service design work within financial services, wealth management, pensions, or regulated environments is essential\n, • A passion for improving services through insight-led design and continuous optimisation\n\n \n Preferred Experience \n \n\n • Experience working on large-scale digital transformation programmes\n, • Familiarity with pension administration, retirement journeys, member engagement, and adviser-facing services\n, • Experience operating within highly regulated environments and balancing user needs with compliance and business requirements\n, • Experience mentoring and supporting other designers and contributing to design community growth and best practice\n\n \n \n About Us \n \n As part of the TCS Interactive network, you will be part of a 50-person design studio based in Old Street. TCS Interactive is a leader in the digital customer experience space. With a human‑first approach, we apply design, engineering, business strategy and subject matter expertise to deliver award‑winning iconic design and digital experiences for our customers. \n \n We pride ourselves in our ability to influence products at the highest level by delivering strategic ideas from inception to launch. We help our clients understand the context of their products, create a compelling vision for them and make these experiences a reality. \n \n We believe that together we’re stronger, that inspiration can come from anywhere and great ideas from anyone. The difference in our work comes from the diversity of perspectives, skills and backgrounds of our team.

\n Introduction\n The Head of Legal reports directly to the Chief Executive Officer and is a member of the Senior Leadership Team (SLT), playing a pivotal role in shaping and supporting the strategic direction of Eleclink. Whilst reporting directly to the Chief Executive Officer, the Head of Legal maintains a dotted-line relationship to the Getlink Legal Director to ensure alignment of legal strategy, governance frameworks, regulatory obligations and risk management activities across the Group, fostering collaboration, consistency and the sharing of best practice between entities. The role is the principal adviser to the business on all strategic legal, contractual, regulatory and risk‑related matters, supporting the safe, compliant and commercially successful operation of a regulated infrastructure asset. \n As head of the internal legal function, the Head of Legal works in close partnership with the CEO, SLT colleagues and leadership teams across the business to ensure legal risk is proactively identified, assessed and managed. The role ensures that material legal matters are appropriately identified and addressed, appropriate action is taken in a timely manner, and that robust, fit‑for‑purpose documentation underpins all material decisions, transactions and operational activities. \n The Head of Legal leads a small in‑house legal team, including a Paralegal, Senior Legal Counsel and a Senior Legal Consultant, and is responsible for coordinating legal support and setting priorities across the function. \n Operating as a trusted strategic adviser, the Head of Legal provides forward‑looking, pragmatic legal advice and maintains oversight of the Company’s overall legal risk and resilience in support of its long‑term strategic objectives. \n The Head of Legal has primary responsibility for the Company’s legal interactions with third parties, including principal contractors, suppliers and strategic partners, and for the negotiation and oversight of all significant contractual relationships (excluding legacy contractual relationships assigned to the Senior Legal Consultant). As a senior leader, the role is also responsible for building and leading a high‑performing in‑house legal team, developing capability across the Company’s functional areas, reducing reliance on external advisers, and embedding legal support within core business teams to enable efficient delivery of project and operational goals. \n In addition, the Head of Legal is accountable for the strategic management of external legal advisers, ensuring their use is proportionate, value‑driven and closely controlled, and that external legal spend delivers clear commercial, risk‑management and strategic benefit to the business. Responsibilities\n The Head of Legal is responsible for prioritising and allocating work across the legal function, including delegating defined areas of responsibility to the Senior Legal Counsel where appropriate. \n Key responsibilities include: Strategic Legal Leadership\n \n • Advise the CEO and SLT on legal risk, contractual exposure and regulatory matters impacting the Company’s strategy, operations and long‑term development as a regulated infrastructure asset.\n, • Provide proactive, commercially focused legal advice informed by a detailed understanding of the Company’s activities and objectives.\n, • Maintain oversight of the Company’s overall legal health and resilience, including legal risk anticipation and mitigation.\n Contracts and Third‑Party Engagement\n \n, • Hold primary responsibility for the Company’s legal interaction with third parties, including principal contractors, suppliers, counterparties and strategic partners, with day‑to‑day management of legacy relationships delegated to Senior Legal Consultant as appropriate.\n, • Lead the drafting, negotiation and approval of all material, high‑risk and strategic contractual arrangements with day‑to‑day management of legacy contracts delegated to Senior Legal Consultant as appropriate.\n, • Oversee the Company’s contractual framework to ensure consistency, appropriate risk allocation, liability management and alignment with regulatory obligations and commercial strategy.\n Regulatory and Market Framework\n \n, • Act as senior legal adviser supporting engagement with national regulators and, where applicable, the European Commission.\n, • Provide legal input into the development, interpretation and application of the Company’s Market Access Rules.\n, • Support the regulation team in ensuring ongoing compliance with applicable licences, exemptions, codes and regulatory regimes, including the GB interconnector licence, CUSC, BSC, REMIT and relevant EU network codes.\n, • Advise on regulatory risk, escalation and mitigation strategies.\n Market Operations\n \n, • Draft, negotiate and advise on contracts supporting the Company’s commercial and market activities, including: \n \n, • Grid connection and ancillary services agreements with UK and French system operators\n, • Arrangements related to UK and French capacity mechanisms\n, • Customer nomination and participation agreements\n, • Contracts supporting imbalance trading and market participation\n \n, • Ensure contractual arrangements are legally robust, operationally workable and compliant with regulatory requirements.\n Business Systems and Technology\n \n, • Provide legal oversight of key business systems and technology arrangements, including review and negotiation of material contracts.\n, • Support NIS‑related legal matters, including review of NIS‑specific contractual provisions, oversight of NIS‑compliant contract registers and participation in audits where required.\n Corporate, Commercial and Operational Support\n \n, • Draft, negotiate and advise on a broad range of commercial agreements required for day‑to‑day operations, including service agreements, NDAs, licences and hire agreements, with responsibility for prioritisation and allocation of work across the legal function.\n, • Provide senior legal input on material property and lease arrangements, including the Company’s London and Folkestone offices.\n, • Oversee the development, maintenance and periodic review of standard contract templates.\n Disputes, Risk and Crisis Management\n \n, • Lead the management of disputes, litigation and significant claims, including strategy, escalation and resolution, with day‑to‑day management of legacy matters delegated to Senior Legal Consultant as appropriate.\n, • Provide legal leadership during emergency or crisis situations, including rapid assessment of legal exposure and response options.\n, • Support enterprise risk management through identification and mitigation of legal risk.\n Legal Function Leadership\n \n, • Lead and develop the in‑house legal function, setting priorities, standards and expectations for legal delivery.\n, • Retain oversight of complex, sensitive and high‑risk matters and acting as escalation point for senior stakeholders.\n, • Build internal legal capability to support long‑term operational sustainability and reduce reliance on external advisers.\n Compliance and Data Protection (Compliance Officer and Privacy Officer responsibilities)\n \n, • Retain overall accountability for the Company’s compliance and data protection framework with support from the group, business and the legal team (including the Senior Legal Consultant on legacy matters and specific initiatives as required).\n, • Develop and oversee effective internal controls to support compliance, good governance and mitigation of regulatory risk.\n, • Ensure the Company keeps up-to-date with changing laws, regulations and industry standards.\n, • Oversee the creation, implementation and maintenance of company policies and procedures to meeting legal requirements.\n, • Ensure appropriate compliance training is in place for employees in relation to regulations, ethical standards and consequences of non‑compliance.\n, • Liaise with Getlink group in regard to compliance issues and requirements.\n, • Provide guidance and advice to the company on personal data handling, legal obligations and best practices.\n, • Oversee assessment of data risks, DPIAs and contractual terms in relation to personal data sharing.\n, • Create and update data protection policies, procedures and processing records.\n, • Oversee updates to the company’s privacy notices as necessary.\n, • Specific focus on facilitating an interface with the operational CFO in relation to governance and compliance.\n, • Assist functional areas to mitigate compliance failure and corporate governance aimed at maintaining best practice, reputation and avoidance of sanctions.\n External Counsel Management\n \n, • Own the strategy for instruction and management of external legal advisers, including oversight of advisers engaged in support of legacy matters.\n, • Negotiate engagement terms and ensuring external counsel is used selectively, proportionately and cost‑effectively.\n Group Engagement\n \n, • Act as the senior legal interface with the wider Getlink Group and collaborating with group legal teams to ensure alignment and effective delivery of shared objectives.\n, • Legacy contractual and project‑related matters are primarily managed by the Senior Legal Consultant, with the Head of Legal retaining oversight and accountability for associated legal risk.\n Health & Safety\n ElecLink employees are expected to take reasonable care for their own health and safety, as well as that of others. Employees should not intentionally or recklessly interfere with or misuse any equipment or measures designed to protect safety, health, or welfare. Employees are also required to participate in any health and safety training provided by the employer and promptly report any health and safety concerns to the HSQE Manager or HSQE Coordinator. Minimum Standards & Selection Criteria Experience and Skills\n Qualified solicitor with significant post‑qualification experience \n \n • Experience working in‑house in energy, infrastructure or major projects\n, • Strong experience in drafting commercial contracts\n, • Experience managing external legal spend\n, • Experience in one of more of the following areas is beneficial: construction, property law, dispute resolution/litigation, insurance and HSE related matters and risk management\n, • Experience working in‑house in for a regulated entity would be beneficial\n Leadership and personal attributes\n \n, • Strong stakeholder management and influencing skills at senior level\n, • Proven ability to lead and develop a legal team\n, • Able to manage multiple workstreams and prioritise effectively\n, • Commercial, pragmatic and solutions‑focused\n Desirable\n \n, • French language skills\n, • Cross‑border experience\n \n #J-18808-Ljbffr

About the BusinessQuilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees 141.9 billion in customer investments (as at March 2026). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth.Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning – offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it’s the perfect time to join us!About the RoleLevel: 4Department: COOLocation: Southampton or LondonContract type: PermanentThe role sits within the Chief Data Office (CDO) and reports to the Data Platform Manager.The Data Platform Engineer plays a pivotal role in delivering business value through enabling the organisation to create business value through data.This position collaborates with colleagues and stakeholders across the organisation to provide the tools and capability enabling Data Engineering, Reporting, Advanced Analytics, Machine Learning and Gen AI.The role requires a blend of technical expertise, business acumen, and collaboration to create platform features which promote a data-driven culture across the organisation.The key accountabilities for the role are as follows:Technical Delivery• Design and Implement cloud-native data platforms capabilities that support federated use cases across data engineering, BI/reporting, advanced analytics, and AI/ML workloads.• Deliver solutions which align to cloud platform engineering standards, patterns, and best practices to ensure consistency, reliability, and cost-efficiency.• Ensure delivery of robust, reusable, and well-documented platform components aligned to business objectives and modern engineering practices (e.g., IaC, CI/CD, DevOps).• Embed security-by-design principles into all platform components, including identity, access control, encryption, and network security.Cross-Functional Collaboration• Partner with product managers, data engineers, analysts, data scientists, and business stakeholders to understand requirements and prioritise platform capabilities.• Collaborate with cloud engineering, security, and enterprise architecture teams to align with broader technology strategy and platform roadmap.• Work closely with platform tenant teams to design and continuously improve onboarding, delivery processes, and self-service capabilities.• Translate business and analytical needs into clear, actionable engineering plans and deliverables.• Communicate effectively with both technical and non-technical stakeholders to ensure alignment on priorities, risks, and progress Operational Excellence• Ensure high availability, performance, and reliability of cloud data platforms through proactive monitoring, alerting, and incident management.• Drive continuous improvement in deployment pipelines, development workflows, and engineering productivity.• Support platform observability through logging, metrics, and tracing to enable rapid troubleshooting and insights.About YouQualifications• Degree in a technical discipline (e.g. computer science, engineering, maths, physics) or evidence of equivalent practical experienceKnowledge/Experience:• Strong technical hands on experience in designing, building and maintaining data platforms in an Azure, Databricks and Fabric ecosystem• Experience in delivering and supporting federated data capabilities with clear standards and guardrails• Experience in automating solution delivery through IAC and deployment pipeline to ensure stability, resilience and efficiency.• Experience implementing monitoring, logging, and alerting and improving platform reliability, resilience, and performance.• Understanding of cloud security best practices and experience implementing secure data access patterns and privacy controlsSkills:• Strategic thinker with curious mindset and strong problem-solving skills• Ability to communicate complex concepts in a clear, concise manner• Languages: Terraform, Python, SQL, PowerShell.• CI/CD: Azure DevOps pipelines for data platform deployments.• Databricks: Delta Lake, Unity Catalog, Workflows, Notebooks, Clusters, MLflow.• Azure: ADLS Gen2, Azure Data Factory, Event Hubs/Kafka, Key Vault, Functions, Synapse. AI Foundry, Networking, APIM Knowledge, Azure App Service, App Service Plan Deployment and Configuration, Integration with Azure bot Services• MS Fabric: Tenant Management, Workspace Private Links, Deployment, Capacity Management, Workspace Management, One Lake, Data Mirroring, Power BI• AI Foundry : Model management, Hosted Agents Deployment and Management , Project Configuration (Connections and Governance ) and lifecycle management.#LI-PM1Inclusion & DiversityWe value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive.ValuesDo the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities.Always curious: We continuously seek new ideas and knowledge so we’re one step ahead of our clients’ needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures.Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation.Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions.Core Benefits Holiday: 182 hours (26 days)Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution.Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions.Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children.Life Assurance: 4x your salary.Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence.Healthcare Cash Plan: Jersey employees onlyIn addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.SummaryLocation: Southampton; LondonType: Full time

About Allica BankAllica is the UK’s fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech.Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers.Department DescriptionOur vision is to reimagine Relationship Banking for established SMEs, through the very best people, products and digital tools. Allica’s Relationship Management team was formed in 2022 and continues to grow at pace, providing established SME customers with expert human relationships alongside modern banking technology. The team supports customers with lending, current accounts, savings, asset finance and working capital facilities, while building deep local relationships with SME customers, trusted professional advisers and business communities. The Regional Lead opportunity is one of four new dedicated leadership roles, and will be instrumental in driving the next phase of growth in our Direct to Customer channel.Role DescriptionThe Regional Lead will be accountable for the strategy, leadership, performance and risk outcomes of a defined Direct Relationship Management region, leading a team of Relationship Managers (portfolio Relationship Managers and Business Development focused Hunters) to deliver against the business plan and regional OKRs, contributing to outstanding customer outcomes and the overall success of the D2C channel.This is a dedicated senior leadership role within the D2C channel and will combine clear commercial accountability with performance management and coaching, local go-to-market strategy, risk oversight and cross-team collaboration.The successful candidate will use data, market insight and local knowledge to identify opportunities and performance issues, agree strategic and tactical actions to ensure the region consistently delivers strong customer, commercial, colleague and risk outcomes.The Regional Lead will play an active role in shaping the wider D2C channel, working closely with the Head of Relationship Management and other senior stakeholders to further develop the channel, recommend improvements, share best practice and support execution of channel and bank-wide initiatives.Principal AccountabilitiesLead, develop and performance manage a high-performing regional team of Relationship Managers, creating a strong and meaningful operating rhythm, clear objectives and a culture of accountability, pace and continuous improvement.Own delivery of the region’s commercial plan to deliver against all agreed commercial targets.Prepare and present clear performance updates, regional plans and recommendations to the Head of Relationship Management and other senior stakeholders, demonstrating strong judgement, data-led decision making and ownership of outcomes.Use regional performance data, pipeline insight, CRM activity and local market knowledge to drive timely actions to maximise regional performance.Provide hands-on leadership, coaching and support to colleagues across the region, including regular one-to-ones, pipeline reviews, performance interventions, development planning and sharing of best practice.Lead the development and execution of the region’s local business development strategy, ensuring Relationship Managers and Hunters build strong local networks with established SMEs, accountants, solicitors, business groups and other trusted professional advisers in the non-paid channel.Drive Allica’s ambition to be Most Recommended Bank for ESMEs’s in the region, supporting customer, prospect and adviser relationships where appropriate and ensuring the Bank is known locally for speed, expertise, professionalism and outstanding service.Be accountable for risk performance within the region, ensuring all required risk and control activities are completed to the required standard and in line with Allica’s risk appetite and policies.Support the continued development of the D2C operating model, actively seeking opportunities to grow and recommend scalable ways of working as the channel grows.It is expected that you will lead, nurture and coach your team, role modelling Allica’s culture and values at all times, and ensuring these are consistently reflected in the way your team operates.Work closely with internal teams and stakeholders to ensure a seamless customer and colleague experience and to maximise opportunities across the Bank.Personal Attributes & ExperienceA proven senior commercial leader with experience leading, developing and performance managing high-performing relationship management, business development or sales teams, in a regional leadership environment or similar.Strong understanding of SME banking and commercial lending, including relationship-led origination in non-paid channels, credit assessment, facility structuring, portfolio management and ongoing risk management.Demonstrable track record of exceeding commercial objectives while maintaining high standards of customer service, risk management, conduct and colleague engagement.Evidence of strong career progression and outperformance, with a clear track record of going beyond the core role to improve teams, processes, customer outcomes or business performance.A practical, hands-on and resilient leader who is comfortable operating at pace, getting into the detail, solving problems, making decisions and taking ownership of outcomes.Ability to design and execute local business development strategies that are strongly aligned to commercial goals, customer need and Allica’s risk appetite.Excellent forecasting, CRM and reporting skills, with the ability to translate MI into focused action, coaching priorities and practical improvements.Strong people leadership capability, including the ability to hire, coach, develop, challenge and retain talented colleagues, and to create a high-performance environment where people know what is expected and are supported to succeed.Excellent interpersonal, communication and influencing skills, with the credibility to represent Allica with customers, prospects, advisers, colleagues and stakeholders.A strong external market perspective, including an understanding of local SME communities, professional adviser networks, competitor activity and wider macro issues impacting SMEsStrong alignment to Allica’s values, with the judgement, integrity and energy to lead by example and help build the next phase of the Direct Relationship Management channel.#LI-Remote #LI-AD1Working at Allica BankAt Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers.Our employees are at the heart of everything we do, so our benefits are designed with you in mind:Full onboarding support and continued development opportunitiesOptions for flexible workingRegular social activitiesPension contributionsDiscretionary bonus schemePrivate health coverLife assuranceFamily friendly policies including enhanced Maternity & Paternity leaveDon’t tick every box?Don’t worry if you don’t have all the skills or requirements listed on the job description. If you think you’ll be a good fit, we’d still love to hear from you!Flexible workingWe know the ‘9-to-5’ isn’t right for everyone. That’s why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and, if we can, we will do our best to accommodate.DiversityWe’re a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.LocationLondon OfficeEmployment TypeFull timeLocation TypeHybridDepartmentDistributionRelationship Management - Direct to CustomerDeadline to ApplySeptember 1, 2026 at 10:00 PM UTC

About the BusinessQuilter plc is a leading provider of financial advice, investments and wealth management, committed to being the UK’s best wealth manager for clients and their advisers. Quilter oversees 141.2 billion in customer investments (as of 31 December 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth.Affluent encompasses the financial advice network and national, Quilter's investment platform and multi-asset solutions and Quilter Invest, the digital savings and investment app.High Net Worth includes the discretionary fund management and financial planning business, Quilter Cheviot.At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it’s the perfect time to join us!About the RoleLevel - 4Department- Internal AuditLocation - London/ SouthamptonContract – PermanentRegulated/Non-Regulated: Non-RegulatedThis role supports the delivery of IT and business audits across Quilter’s Internal Audit Plan, helping protect the organisation’s assets, reputation, and sustainability.You will assess whether key risks are appropriately identified, reported, and effectively controlled, while identifying opportunities to strengthen governance, risk management, and internal controls.The focus is on Technology audits (applications, infrastructure, thematic reviews) and related areas including cyber security, third-party risk, data privacy, and operational resilience.As a GIA Audit Specialist, you will deliver audits end-to-end, working to agreed timelines, budgets, and quality standards.Key ResponsibilitiesAudit DeliveryDeliver audits across planning, fieldwork, and reportingEngage stakeholders to understand processes and key risksPerform risk-focused testing and root cause analysisProduce clear, practical audit findings and recommendationsKeep stakeholders informed and build strong working relationshipsDeliver work in line with methodology, timelines, and budgetsOther GIA ActivitiesPerform quarterly Issue Assurance reviewsSupport risk monitoring and audit planningReview business MI (e.g. financials, incidents, complaints)Contribute to team initiatives, including continuous improvement and use of data/analyticsAbout YouExperience in a risk and controls-focused role (e.g. Internal/External Audit, Risk, or Compliance)Good understanding of IT and business risk and controls within Wealth and Asset ManagementKnowledge of relevant Technology and Security regulations, frameworks, and best practicesSolid understanding of IT General Controls (e.g. access, change management, IT operations)Ability to clearly articulate audit findings in a business contextIdeally holds a relevant qualification (e.g. CISA, CISM, CRISC, ACA, ACCA, IMC, CFA or similar)Desirable:Experience in third-party risk, business continuity, cyber security, and data/privacy controlsExposure to auditing emerging technologies, IT infrastructure, and disaster recoveryExperience using data analytics in audit testing#LI-KH1Inclusion & DiversityWe value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive.ValuesDo the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities.Always curious: We continuously seek new ideas and knowledge so we’re one step ahead of our clients’ needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures.Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation.Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions.Core Benefits Holiday: 182 hours (26 days)Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution.Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions.Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children.Life Assurance: 4x your salary.Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence.Healthcare Cash Plan: Jersey employees onlyIn addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.SummaryLocation: London; SouthamptonType: Full time

About the BusinessQuilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees 141.9 billion in customer investments (as of March 2026). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth.Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning – offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it’s the perfect time to join us!About the RoleLevel: 4Department: QINLocation: LondonContract type: PermanentAs a Product Manager at Quilter Invest, you'll be joining a growing and ambitious fintech Product team.You will be the key link between our customers, stakeholders and development team. You will help shape our shared product backlog, define features and prioritise work that delivers maximum value.Our Product Managers represent our customers to the rest of the business, this means understanding their pain points, what delights them, and how we can better serve their needs.We want to ensure brighter financial futures for everyone who uses our products, this is the challenge we set ourselves and strive to achieve.We care about your development and will give you the room to grow, the exposure to hone your skills and the opportunity to make a lasting impact on products used by thousands of customers.We embrace modern tools and ways of working, including AI-powered technologies that help our teams deliver better outcomes for customers, improve productivity, and accelerate activities such as research, ideation, analysis and documentation.This role will see you exposed to customers, development teams, stakeholders across all departments, and the insights needed to make evidence-based decisions.We believe in supportive autonomy, giving you the space to grow, make decisions and shape the product, while being supported by the team of incredible Product individuals we have today.Ask questions, be curious, find out the true why behind customer behaviours, business needs, and industry trends. We are a growing team with big ambitions to keep scaling, and we want you to be a part of that story.Key ResponsibilitiesPlanCollaborate with stakeholders to refine and work towards the product vision, strategy, and roadmap, ensuring alignment with the company’s objectives.Contribute and manage the product backlog, ensuring it’s aligned with the product roadmap and business objectives, and that features are prioritised to deliver the most value.Lead market research, identify customer problems and opportunities, and generate innovative solutions that contribute to product strategy.CreateInform design implementation that best supports our customers, with the user’s experience at the centre of every decision.Liaise with internal and external stakeholders, ensuring their needs and regulatory requirements are met while balancing competing priorities.Write clear, concise, and detailed user stories and acceptance criteria to ensure the development team understands what to build and why.Lead a cross-functional squad of engineers, designers and delivery resources, taking ownership of priorities, fostering collaboration and supporting successful delivery.Leverage AI-powered tools to support product discovery, ideation, research, documentation and stakeholder communications, applying appropriate judgement to ensure accuracy, quality and compliance.Collaborate with the Project Manager and development team to remove disruption and ensure timely delivery of features.AnalyseCreate surveys, gather feedback and engage directly with customers to better understand their needs and identify opportunities for improvement.Build and manage analytics to measure product performance and make data-driven decisions.Perform experiments and analyse results to optimise experiences, understand behaviours and identify new opportunities.Assist with research and insights, analyse customer behaviours and patterns, as well as industry trends, to help identify customer pain pointsAbout YouYou're an enthusiastic and results-oriented individual who thrives in a fast-paced environment. You're comfortable balancing multiple priorities, challenging constructively and communicating effectively with a wide range of stakeholders.We're looking for someone with strong customer empathy, a curious mindset and a passion for creating intuitive experiences.We believe Product Managers come from all walks of life. Our diversity of opinion, experiences, and backgrounds, make us a stronger team and gives us a competitive edge in helping our customers.This might be your first time stepping into a Product role, you might be a seasoned industry expert, or you could be returning to work and looking for a fresh challenge.Whatever your reason for wanting to join us, we want and welcome the unexpected, to delight our customers and better understand them is something you should feel empowered to do.Skills & ExperienceWhat we’re looking forExperience shaping and delivering customer-focused products, services or digital solutions, either a Product Manager or in a related role.Experience working with software development teams and understanding the software development lifecycle.Strong communication and interpersonal skills, with the ability to collaborate effectively across cross-functional teams.Analytical thinking and problem-solving skills, with the ability to make data-driven decisions.Experience working with mobile-first applications.Familiarity with tools such as Jira, Trello, or similar.Nice to haveExperience within Financial Services or FinTech.Experience using AI-powered tools to enhance productivity.Curiosity for emerging technologies and a willingness to experiment with new ways of working.Experience representing the voice of the customer in decision-making processes.#LI-PM1Inclusion & DiversityWe value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive.ValuesDo the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities.Always curious: We continuously seek new ideas and knowledge so we’re one step ahead of our clients’ needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures.Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation.Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions.Core Benefits Holiday: 182 hours (26 days)Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution.Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions.Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children.Life Assurance: 4x your salary.Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence.Healthcare Cash Plan: Jersey employees onlyIn addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.SummaryLocation: LondonType: Full time

About the BusinessQuilter plc is a leading provider of financial advice, investments and wealth management, committed to being the UK’s best wealth manager for clients and their advisers. Quilter oversees 141.2 billion in customer investments (as of 31 December 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth.Affluent encompasses the financial advice network and national, Quilter's investment platform and multi-asset solutions and Quilter Invest, the digital savings and investment app.High Net Worth includes the discretionary fund management and financial planning business, Quilter Cheviot.At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it’s the perfect time to join us!About the RoleLevel: 4Department: Quilter Investors - Investment OperationsLocation: LondonContract Type: PermanentRegulated/Non-Regulated: Non-RegulatedAs a Senior Trade Operations Analyst, you will partner closely with front-office teams, oversee critical operational controls, and manage third-party providers to deliver a high-quality service. You’ll also drive continuous improvement across processes and systems, while supporting change initiatives in a dynamic and evolving environment. Success in this role requires strong analytical thinking, attention to detail, and the ability to build effective relationships across a broad range of internal and external stakeholders. This is an opportunity to play a key role at the heart of the investment process, ensuring the smooth and accurate execution of trades across multiple asset classes.Key ResponsibilitiesOversee end-to-end trade processing and settlement across multiple asset classesMonitor trade lifecycle events and resolve exceptions with custodians and counterpartiesManage daily reconciliations and ensure timely resolution of breaksMaintain strong operational controls aligned with risk and regulatory requirementsPartner with front-office, risk, and compliance teams as a key operational contactSupport onboarding of new funds, strategies, and instrumentsDrive process improvements, automation, and system enhancementsDeliver change initiatives with external advisers and third-party providersSupport system testing (UAT) and maintain process documentationOwn regulatory reporting (e.g. MiFID II, EMIR, SFTR, Dodd-Frank), ensuring accuracy and timelinessReconcile regulatory submissions and resolve data discrepanciesSupport regulatory change, governance, audits, and compliance activitiesAbout YouEssentialSolid experience in investment operations, trade support, or middle-office environmentsStrong knowledge of trade lifecycle processes and financial instruments (equities, fixed income, derivatives, FX, collateral, margining etc.).Demonstratable Knowledge of regulatory reporting (e.g. EMIR, MiFID II, SFTR)Excellent analytical, problem-solving, and reconciliation skills.Experience managing ambiguity and managing complexityProficiency with OMS/PMS platforms (e.g., ThinkFolio) and custodian systems.Ability to manage deadlines, prioritise workload, and operate in a fast-paced environment.Strong communication skills with the ability to collaborate effectively, especially with custodians and front office.High attention to detail and accuracyProactive, accountable, and solutions-focusedConfident taking ownership and driving improvementsCollaborative team player with a continuous improvement mindsetDesirableExperience overseeing third-party providers and monitoring SLAs/KPIsStrong Excel skills; exposure to VBA, SQL, or Python is advantageousExperience supporting process improvement, automation, or transformation initiatives#LI-KH1Inclusion & DiversityWe value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive.ValuesDo the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities.Always curious: We continuously seek new ideas and knowledge so we’re one step ahead of our clients’ needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures.Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation.Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions.Core Benefits Holiday: 182 hours (26 days)Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution.Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions.Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children.Life Assurance: 4x your salary.Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence.Healthcare Cash Plan: Jersey employees onlyIn addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.SummaryLocation: LondonType: Full time

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryGlobal AffairsJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.Salesforce is hiring an experienced lawyer for the role of Senior Director, Commercial Legal, to support our dynamic Public Sector Sales business across EMEA and Asia Pacific. This individual will play a key role in advising Salesforce's Public Sector sales organizations across several areas, including: (i) structuring transactions and drafting and negotiating agreements and related documentation; (ii) partnering with legal and compliance teams, security operations, revenue recognition, sales operations, technology operations, and other stakeholder teams to ensure agreements are consistent with internal corporate policies and processes; and (iii) providing legal advice and counsel on a wide array of issues, including compliance matters. The role involves managing a team of legal professionals based across Europe and Asia, engaging with senior executives, and ensuring that transactions are completed in a customer-centric, timely, and transparent manner. This is a senior role within the Legal team requiring in-depth experience in public sector commercial transactions, team leadership, and advising senior business executives.Key ResponsibilitiesServe as a trusted adviser to senior leadership.Commercial Transaction Management: Structure, draft, and negotiate complex commercial agreements for direct and indirect Public Sector sales routes across supported countries in EMEA and APAC.Contract Negotiation: Lead negotiations of Main Services Agreements, Order Forms, Professional Services agreements, and related commercial documentation either on Salesforce paper or government paper.Team Leadership: Lead a team of experienced and capable Public Sector commercial lawyers based across EMEA and APAC. This includes direct and indirect management of a number of lawyers, plus supervising and supporting lawyers in other teams who also support public sector.Cross-functional Collaboration: Work closely with other legal team members across EMEA, APAC and global teams, as well as with procurement, finance, and operations teams.Stakeholder Management: Partner with executive leadership, senior sales teams and business stakeholders across EMEA and APAC to enable high-stakes deals and provide strategic legal guidance.Public Sector Expertise: Navigate and respond to complex public and government procurement requirements, e.g., working on requests for proposals/information, ethical walls agreements, drafting clarification questions, and ensuring strict compliance with public sector procurement regulations.Risk Management: Assess complex commercial and legal risks unique to public sector contracting, provide practical advice, and escalate matters appropriately to leadership when needed.Identify and drive innovation legal process improvements, including through the use of AI, to support efficient deal closure.Required Skills & ExperienceQualified lawyer licensed to practice in a key European or Asian jurisdiction.10+ years of PQE, ideally gained in-house at a technology company or in private practice advising tech clients and/or government entities.Deep public sector expertise, with strong experience in government contracting, including global public sector frameworks and compliance considerations and a solid understanding of procurement pathways and constraints.Demonstrated success leading a team of legal professionals across multiple jurisdictions to support public sector transactions.Collaborative and transparent approach when working with key internal and external stakeholders.Excellent drafting and negotiation skills with a sophisticated ability to balance commercial objectives with legal risk management.Strong judgment and problem-solving skills, able to provide pragmatic, business-focused legal advice.Project management capabilities, including the ability to manage multiple complex transactions simultaneously, and the ability to organize, prioritize, and manage deadlines in a fast-paced and demanding work environment.Highly responsive and service-oriented approach.Ability to build and maintain strong working relationships with senior executives and other internal clients.Experience with and passion for Artificial Intelligence to support transactions and team operations.Substantive expertise in software-as-a-service transactions.Unleash Your PotentialWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.SummaryLocation: United Kingdom - LondonType: Full time

Company DescriptionEvelyn Partners is a UK leader in wealth management, providing personalised, expert investment management and financial planning advice to support clients in embracing what’s next. Our success hinges on our people and that’s our secret for longevity. We are a team of passionate professionals and everything we do is guided by our purpose – placing the power of good advice into more hands, we go further to understand the needs of our clients and what matters most to them. We’re here to help them make significant decisions with confidence, provide strong foundations for the future and guide them towards their goals.Job DescriptionJob Purpose To build and develop trusted relationships with current and potential clients. To be responsible for delivering Financial Planning and Wealth Management advice. To work within the context of an agreed business plan. All advice given to clients must be suitable, tailored and personalised to the client and in line with advice and control policies. Be strategically aligned to the Company's goals and objectives, and act as ambassadors for the company at all times, having a clear understanding of the strategic place in the advice market. To contribute to the wider business through sharing of experience and knowledge via forums, training and development sessions.Key ResponsibilitiesTo look after and support client needsTo plan, implement and execute the annual Business plan in line with agreed individual targets.To build new client relationships and maintain and develop existing client relationships through effective ongoing service to help minimise attrition, and to deliver new instructions and referrals as a result of satisfied clientsStructure and lead client meetings in a professional manner, ensuring all information and advice provided is up to date, technically accurate and meets clients’ needsTo ensure clients have the right advice to achieve their financial objectives, while understand and considering the impact of factors such as retirement planning, inheritance, and tax efficiency for individual clientsTo ensure client reviews are undertaken at least annually in line with clients’ changing risk attitudes and strategic requirementsTo work in partnership with Investment Management (IM) and Professional Services (PS) colleagues to develop client relationshipsTo build and maintain COIs to initiate and nurture close relationships with professional advisersMaintain the New Business Pipeline (NBP) and ensure all values and dates are up to dateEnsure comprehensive client records are kept and that these are accurate and up to date at all times and in line with Group policyTo strive for no complaints and where they are received ensure that they are raised with the Client Resolution team in a timely fashion and assist in bringing them to a satisfactory resolutionEnsure that knowledge and skills are maintained and developed in line with industry, regulatory and internal requirements by undertaking regular and appropriate CPD in order to reach their full potential (for the wider benefit of the Group)Contribute to the business development design and implementation initiatives across the location, working with Managing Partners, Regional Managing Partners and key stakeholders deliver positive outcomesQualificationsSkills, Experience & QualificationsBusiness acumen together with experience in developing and implementing business plans RequiredProven track record of successful business development RequiredProven ability to deal with new and existing clients on a fee basis RequiredAbility to understand and communicate advice practices and processes clearly and effectively. RequiredAbility to analyse client information and highlight requirements to make suitable recommendations RequiredTechnical/product knowledge and effective communication of wide ranging holistic financial planning strategies & solutions RequiredA strong ethic of client and customer service RequiredAbility to work under pressure and to prioritise work RequiredExcellent communication skills both written and verbal RequiredProven ability in mentoring, training and developing adviser colleagues RequiredExtensive experience of operating within a risk management framework together with a thorough understanding of the risks and threats pertaining to a private client business RequiredProfessional Qualifications and EducationHolds a relevant level 6 qualification or above (aspiring for Level 7) and maintains an up-to-date Statement of Professional StandingAdditional InformationAs a colleague here at Evelyn Partners, you will have access to benefits that include:Competitive salaryPrivate medical insuranceLife assurancePension contributionHybrid working model (role dependant)Generous holiday packageOption to purchase additional holidayShared parental leaveWe are proud to value the differences that a diverse workforce brings, representative of society and our clients. At Evelyn Partners we have a wide range of highly active employee resource groups and we're delivering multiple diversity, equity and inclusion initiatives across the organisation. It is our commitment to provide a workspace where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment.We are happy to make any reasonable adjustments to accommodate for your needs throughout the application process. Please let your Recruiter know.SummaryType: Full-timeFunction: FinanceExperience level: AssociateIndustry: Financial Services

About the BusinessQuilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees 141.9 billion in customer investments (as at 31 March 2026). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth.Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning – offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it’s the perfect time to join us!About the RoleLevel: 3Department: QFPLocation: LondonContract type: PermanentThe Product Analyst provides subject matter expertise and supports Change delivery through the creation of functional and non-functional solution artefacts. The role is responsible for identifying, assessing and documenting requirements, specifications and functionality, aligned to business strategy, business processes and technology architecture.Planning and AnalysisConducts business process and systems analyses, needs assessments, and cost/benefits analyses of business systems and applications to create project proposals that align technology solutions with business objectives and the Quilter Technology Strategy and roadmaps.Formulates and defines systems scope and objectives, based on end-user needs and a thorough understanding of business systems, applications and industry requirements.Identifies, captures and develops requirements (functional and non-functional) providing detailed documentation and business rules to support the requirements throughout the project life cycle and change control, prioritising requirements based on high-value achievable requirements.Drives continuous improvement of business products and services by translating requirements into improved design and service provisioning.Project ExecutionLeads workshops including IT and 3rd party suppliers to evaluate and translate end-user needs into practical and pragmatic solutions.Operates as a link between technical personnel and the appropriate end-user department to understand the business implications of the technical solutions on the current and future business environment.Manages system incidents working with the project team to ensure resolutionWorks with the end-user to select or define appropriate scenarios to test and determine whether system changes meet project specifications. Coordinates with users to plan and execute User Acceptance Testing (UAT).Creates, reviews and delivers end-user documentation and prepares communication material on system enhancements.Monitors production performance enhancements and system integrity with end-users.About YouYou will be need to be an ITIL Practitioner, an Agile Practitioner and ideally have external accreditation in Business Analysis/Systems Analysis. You'll need experience of working across the software development lifecycle with strong structured business systems analysis, data modelling and design skills.You'll have the ability to design and document business processes, excellent stakeholder engagement capability with the ability to manage expectations and explain technical detail and the ability and experience assisting with planning activities.You'll need to have experience in configuring system settings, testing functionality and new releases and technical knowledge and ideally financial services experience in financial advice practice management systems such as Xplan, Intelliflo, 360 lifecycle or similar.Capability to work in an Agile or DevOps environment.Ability to work in ‘Virtual’ teams’ cross function/cross business and geographies.Strong knowledge of the IT delivery lifecycle, associated methodologies and their practical application.You'll embrace change and initiate new and better ways of working to deliver positive customer outcomes, communicate confidently and effectively, at all levels, both in written and verbal form and have an analytical mind set, able to use data and metrics to drive actions and develop solutions for our customers.#LI-PM1Inclusion & DiversityWe value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive.ValuesDo the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities.Always curious: We continuously seek new ideas and knowledge so we’re one step ahead of our clients’ needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures.Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation.Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions.Core Benefits Holiday: 182 hours (26 days)Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution.Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions.Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children.Life Assurance: 4x your salary.Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence.Healthcare Cash Plan: Jersey employees onlyIn addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.SummaryLocation: LondonType: Full time

About the BusinessQuilter Cheviot has been the wealth manager of choice for individuals and families for over 250 years and today is one of the UK’s largest wealth management firms offering expert discretionary investment management and financial advice. We offer a highly personalised wealth management offering to private clients, charities, trustees, and professional partners with straightforward or more complex financial needs. We have presence throughout the UK, Ireland, Dubai and Channel Islands.Quilter plc is a leading wealth management business, which oversees 126.3 billion in customer investments (as at 6th August 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions and discretionary fund management.If you want to play a part in shaping the future of our business, bringing new ideas and challenge then now is a great time to join us.About the RoleLevel: 3Location: Birmingham, London, Carlisle, Exeter, or Leeds - Hybrid workingDepartment: Business AssuranceContract: PermanentThe Quilter Cheviot Business Assurance team works directly with several stakeholders within the business. The core purpose of the team is to protect the business and the client by monitoring the quality of advice delivered, identify any remedial actions and ensure good client outcomes.• The role will involve providing an independent oversight of the effective operations of the core compliance and regulatory risk control activities. This will involve reviewing and assessing financial advice. It will also involve supporting the team with any wider thematic reviews.• You will be vital in helping the review and refinement of key processes. Being part of this new team at this early stage will help you become pivotal in shaping Quilter Cheviot Financial Plannings future aspiration. • The role will be instrumental in assuring the advice checked meets all regulatory expectation. Feedback will need to be given where these expectations are not met Through support and professional communication our aspirations are for market leading right first time ratesResponsibilities• Deliver Business Assurance control checks and Business Assurance reviews, based on the framework of QCFPs business standards and processes. • Manage your workload in order that we complete Business Assurance activity within acceptable timescales. • Work constructively with Financial Planners and Paraplanners where cases require collaboration, while maintaining professional impartiality.• Ensure professional learning is undertaken and embedded as a result of roll out of new standards, outcomes from Quality Assurance or other upskilling opportunities. • Update internal systems to record progress and outcomes of reviews undertaken. • Support with remediation cases where potential or confirmed customer detriment is identified, where applicable.• Adhere to all Business Assurances policy and procedures. Escalate any breaches of regulation or infringement of internal processes.Consumer DutyThis role will directly impact good customer outcomes by ensuring the suitability of advice of cases checked on a pre-approval and post implementation basis.Price and Value will be addressed through review of initial and ongoing advice feesConsumer Understanding will form a large part of this role, ensuring the Suitability Report will allow consumers to make informed decisionsAbout You• Experience of working in a Financial Service environment. • A broad understanding of the Financial Planning markets in terms of Advice, Product Providers & Lenders. • A broad knowledge and understanding of Financial Service Regulation such as RDR, MIFID ll, SDR, Supervision and Oversight, Data Protection, Anti-Money Laundering, Financial Crime, Data Security and Consumer Duty. • Strong analytical approach and inquisitive nature. • A professional attitude including a professional telephone manner and professional communication skills are essential. • You will need the ability to cope under pressure and react quickly to changing priorities. • You will need a good working knowledge of Excel, Word and PowerPoint. As well as management information via systems such as Xplan and Worksmart.• Always demonstrate good customer outcomes. • Contribute to building a great environment to work in. • Operate effectively – treat the business as if it’s your own decision and task. • Build on your own knowledge by self- learning, share knowledge and best practice with your colleagues. Qualifications Diploma Level 4 Qualified AF3 Pension Transfers (or equivalent preferred) CF6 (or equivalent preferred) ER1 (or equivalent preferred) CF8 (or equivalent preferred)#LI-VS1 #QC #QuilterCheviotInclusion & DiversityWe value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive.ValuesDo the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities.Always curious: We continuously seek new ideas and knowledge so we’re one step ahead of our clients’ needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures.Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation.Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions.Core Benefits Holiday: 182 hours (26 days)Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution.Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions.Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children.Life Assurance: 4x your salary.Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence.Healthcare Cash Plan: Jersey employees onlyIn addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.SummaryLocation: Birmingham; London; Carlisle; Chester; Leeds; Wales (Home Workers); Exeter; Scotland (Home Workers); Northern Ireland (Home Workers)Type: Full time

Davies consulting has various service lines, one of which is People Development. This role sits in this area and is specifically within the Expert Products area, focusing on the design, delivery and evolution of development solutions for expert professionals.What do we mean by 'expert professionals'?Experts are highly skilled professionals whose impact comes from specialist knowledge, judgement and credibility rather than formal authority. They solve complex problems, provide trusted advice and influence organisational outcomes through expertise. Our programmes help experts develop influence, consulting capability, communication, stakeholder management, executive presence and commercial awareness. Key examples would be software engineers, compliance officers or financial controllers.The successful candidate will combine client consultation, learning design & learning facilitation learning to help clients maximise their influence, effectiveness and contribution.Key ResponsibilitiesBuild trusted and collaborative relationships with clients and colleagues - working with clients to ascertain bespoke training requirementsExecute expert development programmes; design and delivery both virtually and in-personDevelop new learning content, workshops and development solutions. Support the evolution of the Expert Products portfolioWork with clients to identify development needs and recommend solutions. Contribute ideas, innovation and best practice to the wider People Development team. Skills, Knowledge & ExpertiseEssentialExperience working in Financial Services as a subject matter expert, consultant, adviser, specialist or technical professional.Strong understanding of corporate Financial Services environments and the challenges faced by expert professionals.Ability to draw on credible personal experience, examples and case studies to support learning and development.Experience influencing stakeholders and building trusted professional relationships.Strong presentation and communication skills.Experience designing development solutions, workshops or learning content.Genuine interest in helping expert professionals maximise their impact.Energised by working in a customer-facing role (a lot of the time)Curious, a continuous learnerAdaptable and confident navigating changeAbility to travel internationally as requiredDesirable ExperienceExperience facilitating behavioral, professional or people development programmes.Background in psychology, organisational psychology, behavioral science or leadership development.Experience in consulting or advisory roles.Experience working across international teams and cultures.DepartmentConsultingEmployment TypePermanent - Full TimeWorkplace typeHybrid

Senior Customer Success Manager Why Join This Opportunity? • Take ownership of a strategic portfolio of 10 high-value customer accounts., • Join an established and growing Managed Services provider with a strong reputation for customer delivery., • Influence customer strategy, retention and growth across a broad technology services portfolio., • Work closely with senior stakeholders and decision-makers within enterprise organisations., • Benefit from a rewarding bonus structure and clear progression opportunities. The Role We're seeking an experienced Senior Customer Success Manager to manage a portfolio of key customer accounts, ensuring exceptional service delivery, retention and long-term growth. This is a highly visible role where you will act as a trusted adviser, helping customers maximise the value of their technology investments while identifying opportunities to expand services and strengthen partnerships. Key Responsibilities • Manage and develop relationships across a portfolio of 10 strategic accounts., • Act as the primary escalation point for customer satisfaction and service concerns., • Conduct regular service reviews and strategic business discussions., • Drive customer retention, contract renewals and revenue growth., • Collaborate with technical, delivery and commercial teams to ensure successful outcomes., • Identify upsell and cross-sell opportunities across managed services and professional services., • Monitor account performance against agreed KPIs and service commitments., • Create account plans that align customer objectives with business growth opportunities. What We're Looking For? Essential • Proven experience in a Customer Success, Account Management or Service Delivery role., • Strong MSP or technology services background., • Experience managing complex customer relationships., • Commercially focused with a track record of retention and account growth., • Excellent stakeholder management and communication skills. Advantageous • Experience working with enterprise or mid-market customers., • Understanding of cloud, infrastructure, cyber security or managed services., • Experience presenting to senior business stakeholders. If you're passionate about delivering outstanding customer experiences and building long-term strategic relationships, we'd love to hear from you. Apply today for a confidential conversation.

The team you'll be working with: Director – Consulting – Life & Pensions Role Overview We are seeking an experienced and commercially minded Director of Life & Pensions Consulting to help grow and scale our consulting capability across the UK and Ireland. This role is ideal for an ambitious consulting leader with deep expertise in Life & Pensions and a strong track record of delivering business and technology transformation. As a senior member of the consulting leadership team, you will help lead our Insurance consulting agenda while contributing to the growth and development of the wider Insurance Consulting practice. You will work closely with clients to shape and deliver business and technology transformation programmes. You will also help expand our market presence, strengthen client relationships, develop industry propositions, and support the continued growth of the consulting team. This is a T-shaped leadership role, combining deep insurance sector expertise with broad consulting capabilities and collaboration across the wider Consulting practice. This is a highly client-facing and delivery-oriented leadership role. The successful candidate will be expected to maintain a significant level of personal utilisation through active participation in consulting engagements, executive advisory roles, and transformation programmes. The role carries an expected utilisation target of 60–70%, balancing client delivery responsibilities with account growth, proposition development, and practice leadership activities. What you'll be doing: Client Development & Account Growth Building trusted relationships with senior stakeholders across clients and prospects.Developing a deep understanding of client priorities, transformation agendas, and strategic objectives.Acting as a recognised Life & Pensions subject matter leader, bringing insight into market trends, regulatory developments, emerging technologies, and industry challenges.Identifying opportunities to extend and expand consulting engagements into broader transformation programmes and long-term client partnerships.Supporting growth across priority and target accounts through a combination of delivery excellence, executive relationship development, and opportunity identification.Contributing to proposals, bids, strategic pursuits, account planning, and opportunity shaping.Developing go-to-market propositions aligned to industry priorities and client needs.Collaborating with account, sector, and consulting leaders to maximise growth opportunities across priority Insurance accounts.Supporting the continued development of NTT DATA's Insurance consulting capability through thought leadership, market engagement, and industry participation. Consulting Delivery Leadership Maintain a personal utilisation target of above 60%, providing senior advisory, programme oversight, and subject matter expertise across client engagements while balancing business development, thought leadership, and practice leadership responsibilities.Actively contribute to the successful delivery of consulting engagements, bringing executive-level guidance and Insurance sector expertise to clients and delivery teams.Provide executive sponsorship, governance, and strategic guidance across key consulting engagements and transformation programmes.Identify opportunities to extend and expand consulting engagements into broader transformation programmes and long-term client partnerships.Champion delivery excellence, quality standards, and consulting best practices across the Insurance portfolio. Practice Leadership Acting as a senior consulting leader for Life & Pensions within NTT DATA's Consulting practice, working in close collaboration with the Insurance sector team.Contributing to the growth and development of NTT DATA's wider Insurance Consulting capability across the UK&I market.Mentoring, coaching, and developing consultants across the practice.Supporting recruitment and helping build a collaborative, high-performing consulting culture.Contributing to the development of consulting methods, assets, propositions, and best practices.Collaborating across consulting domains, industries, and service lines to bring the full breadth of NTT DATA capabilities to clients.Representing NTT DATA in client workshops, industry events, conferences, and executive discussions. What experience you'll bring: Significant consulting and/or industry leadership experience within Life & Pensions.Deep understanding of Life Insurance, Protection, Retirement, Wealth & Savings, Workplace Pensions, Policy Administration and Adviser Distribution models.Strong understanding of pension modernisation, digital servicing, customer and adviser experience, core platform transformation, and regulatory change.Experience working with senior business and technology stakeholders, including C-suite executives.Proven experience delivering large-scale transformation programmes with measurable business outcomes.Experience contributing to consulting sales, account growth, proposition development, and strategic pursuits.Strong stakeholder management and executive communication skills.Collaborative leadership style with a passion for team development, coaching, and mentoring.Experience building high-performing teams and contributing to consulting practice growth.Ability to balance client delivery, account growth, and practice leadership responsibilities effectively.Ability to operate effectively within a fast-growing and entrepreneurial consulting environment. Who we are: At NTT DATA, you have endless opportunities to think big, act bold and take ownership. As a $30+ billion business and technology services, AI and digital infrastructure leader, we co-innovate solutions with clients and partners globally for business and societal impact. Serving 75% of the Fortune Global 100, with experts in over 70 countries, we encourage experimentation and recognize great work. Proudly a Global Top Employer, NTT DATA is part of NTT Group, which invests over $3 billion annually in R&D. Make this the place where you belong, learn, and build your network. Make this the place where you grow. what we'll offer you: We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options. You can find more information about NTT DATA UK & Ireland here: We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.

Job Title: Account Manager Location: Remote - some travel throughout the UK will be required Salary: £50,000 - £55,000 with OTE Benefits: 25 days + Bank Holidays, laptop, phone, flexible working, remote working, supportive team with a positive culture, exciting growing company About Our Client Our client is a SaaS and broking solution that enables retailers, merchants and finance houses to offer multi-lender consumer finance through a single platform. They work with many of the UK's leading banks and finance providers, helping retailers offer flexible finance options to their customers across four sales channels, including their best-in-class e-commerce solution. Their technology, product and service are delivered entirely in-house. This gives them the agility to move quickly, maintain high standards and provide an exceptional level of service to their partners. The Opportunity Our client is looking for an experienced Account Manager to take ownership of a portfolio of broker and SaaS partners, including merchants and lenders. This is a commercially focused relationship-management role, combining account management, technology and business development . You'll be responsible for ensuring their partners get maximum value from their POS and SaaS solutions, while identifying opportunities to increase engagement, retention and revenue. As a senior member of the team, you'll become a trusted adviser to their partners and their key stakeholders, understanding their businesses, identifying opportunities for growth and working closely with their internal teams to deliver the right solutions. You'll be the primary point of contact for your portfolio, building relationships at multiple levels and helping their partners get the very best from their company. Key Responsibilities: Own and develop a portfolio of strategic partners , building strong, long-term relationships with key stakeholders at multiple levels. Lead partner onboarding and deployment , coordinating closely with retailers, merchants and internal teams to ensure a smooth and successful implementation. Drive account growth by identifying opportunities to increase adoption of their POS and SaaS solutions, including appropriate upselling and cross-selling. Analyse account performance , transaction data and product adoption metrics to identify trends, opportunities and areas for improvement. Develop and present regular account reviews , covering KPIs, performance, growth opportunities and strategic priorities. Act as a senior escalation point for operational, training and service-related requirements, ensuring issues are resolved quickly and effectively. Work collaboratively with Product and Technical teams to represent partner requirements and help shape future product development and innovation. Provide proactive product education and guidance , ensuring partners understand and maximise the value of their technology. Monitor the market , keeping up to date with developments in retail, payments, POS, SaaS and consumer finance, as well as competitor activity and emerging technologies. Identify and develop new commercial opportunities within existing accounts, contributing directly to partner retention and revenue growth. About You You'll be an experienced account management or commercial professional who enjoys building relationships, solving problems and finding opportunities to grow existing partnerships. Ideally, you'll bring: Proven experience in account management, business development or partner success , ideally within financial services, payments, POS or SaaS. A strong understanding of retail operations and payment technology . A track record of successfully managing and growing a diverse portfolio of business partners. Strong commercial awareness , with the confidence to identify opportunities and have commercially focused conversations. Excellent communication, presentation and negotiation skills, with the ability to engage effectively with stakeholders at all levels. A genuine interest in technology and how it can improve efficiency, customer experience and business performance . The ability to understand technical concepts and translate them into clear, practical benefits for customers. A collaborative approach and the confidence to work effectively across Sales, Product, Technical and Support teams. A proactive, organised and solutions-focused mindset, with a strong sense of ownership and accountability. What Our Client Offers: £50,000 - £55,000 basic salary + OTE £60,000 - £65,000. 33 days' paid holiday , including statutory bank holidays. 40 hours per week , Monday to Friday. Flexible working hours to meet the needs of the business. The opportunity to work with an innovative SaaS platform operating across retail, payments and consumer finance. A role with genuine scope to influence partner relationships, product development and commercial growth. The opportunity to work collaboratively across an agile, in-house technology and service environment. Why Join Our Client This is an opportunity to join a growing technology business at the intersection of SaaS, payments, retail and consumer finance . You'll have a visible role in developing some of their most important partnerships, with the freedom to build relationships, identify opportunities and make a tangible impact on both their partners and their business. If you're commercially minded, technology-focused and passionate about building successful, long-term partnerships, they would love to hear from you. TPBN1_UKTJ

You'll have the opportunity to build strong customer relationships, develop your sales and customer service skills, and help shape the future of this new role. As the business continues to grow, our client is looking for a Chinese Speaking Customer Service & Sales Adviser to support their Mandarin a

Business Development Manager Salary: Copetitive Contract Type: Permanent – 35 hours a week Location: Fully remote (Birmingham or London preferred) Shape Brighter Futures with Wesleyan Established in 1841, Wesleyan help trusted professionals, GPs, hospital doctors, dentists, and teachers, secure their financial future. Today, we're proud to continue that mission with passion and purpose. If you're looking for a role where your expertise makes a real impact, and you want to work in a culture that values collaboration, innovation, and integrity, we'd love to hear from you. Find out more about who we are: About Wesleyan Make a Difference in Intermediary Distribution Wesleyan Intermediary Distribution are seeking a confident and experienced Business Development Manager to join our growing Intermediary Distribution team. Working alongside a Regional Sales Manager, you'll develop relationships across the intermediary market, helping advisers understand the benefits of Wesleyan's investment offering. You'll play a key role in generating profitable inflows, developing new opportunities and building long-term partnerships with Independent Financial Advisers (IFAs) and advisory firms across your assigned region. Your Impact Here's how you'll make a difference: Build and develop enduring relationships with IFAs, advisory firms and key intermediary partners to generate profitable business inflows. Deliver against quarterly sales targets and agreed key performance indicators, contributing to the wider Intermediary Distribution strategy. Partner closely with Regional Sales Managers to identify, develop and convert new business opportunities within your region. Engage with advisers through telephone and Microsoft Teams meetings, promoting Wesleyan's investment offering and identifying business opportunities Work collaboratively with internal teams including Marketing and Social Media to create and maximise new business opportunities. What You'll Bring Strong financial services experience, particularly within the intermediary, investment, pensions or retirement markets. Proven ability to build, manage and develop successful adviser and customer relationships. Knowledge of life, pensions, savings, investment and retirement products within the advisory market. Ability to apply technical knowledge confidently to adviser and client scenarios. Strong communication and influencing skills, both written and verbal. Commercial awareness with an understanding of sales performance metrics and business drivers. Self-motivated, organised and comfortable working independently in a remote environment. QCF Level 4 qualification or a willingness to work towards achieving it. Benefits That Work for You We believe rewards should reflect the life you live. Here's what you can expect: Annual bonus to recognise your contribution. 28 days holiday (plus a culture day!) – rising to 30 days with service. Flexible hybrid working for better work-life balance. Company pension scheme – matched plus 2% (up to 10%). Free secure underground Birmingham city centre parking (subject to availability, weekend use included). Salary sacrifice schemes that help you provide the things that matter – to include PMI, Electric Vehicle Leasing and cashback on everyday essentials. Enhanced family leave and two volunteering days to give back to causes you care about. Discover the full range of benefits: Wesleyan Careers Rewards Why Wesleyan? We're building a culture where everyone belongs. Diversity isn't just a policy, it's part of who we are. Whatever your background, we want you to feel valued and empowered to thrive. We're proud supporters of the ABI Making Flexible Work campaign, which means we're open to discussing flexible working, job shares, and part-time options. If you need reasonable adjustments during the recruitment process, just let us know, we're here to support you. What to Know Before Applying Right to Work: We're unable to provide VISA sponsorship, so you'll need the legal right to live and work in the UK. Advert Closing: We typically advertise for two weeks but may close early if we receive a high volume of applications – apply early to avoid disappointment. Regulatory Requirements: As a financial services organisation, we adopt the highest standards. This role is subject to regulatory checks, including criminal record and credit checks, and ongoing assessments under the SMCR Framework. Ready to Shape Your Future? Apply today and join us in creating brighter financial futures – for our customers, our members, and you. TPBN1_UKTJ

Insurance Account Executive £35,000 - £40,000 Plus Commission Telford Permanent Monday to Friday 9am to 5.30pm 37.5 hours per week An exciting opportunity has arisen for an experienced Account Executive to join a well-established and highly respected organisation operating within the insurance and financial services sector. This is an excellent opportunity for an insurance professional who enjoys building long-term client relationships, delivering exceptional service, and identifying opportunities to support clients with their insurance and risk management needs. Working with a diverse portfolio of commercial clients, you will act as a trusted point of contact, providing expert guidance and ensuring clients receive a high standard of service throughout the life of their policies. The successful candidate will bring previous experience within the general insurance industry and be confident managing client accounts, handling renewals, and supporting business growth through both account development and new business generation. Key Responsibilities: • Build, develop, and maintain strong relationships with existing clients, becoming a trusted adviser and primary point of contact. - Conduct regular policy reviews and renewal discussions, ensuring clients have appropriate and effective insurance cover in place. - Identify and develop opportunities for new business across insurance, financial services, and risk management solutions. - Manage and service an allocated portfolio of commercial client accounts, ensuring all client requirements are handled efficiently and professionally. - Process policy amendments, adjustments, renewals, and associated documentation accurately and within agreed timescales. - Respond to a wide range of client enquiries, providing knowledgeable and professional advice while maintaining excellent customer service standards. - Work closely with colleagues and insurers to negotiate and secure suitable cover and solutions for clients. - Identify opportunities to cross-sell and promote additional products and services that enhance client protection and meet evolving business needs. - Maintain accurate client records, prepare reports, manage data, and produce relevant documentation in line with regulatory requirements. - Ensure all activities are conducted in accordance with industry regulations, company procedures, and compliance standards. Skills & Experience Required: • Previous experience working within the general insurance industry is essential. - Strong understanding of commercial insurance products, policy administration, renewals, and client account management. - Proven ability to build and maintain strong professional relationships with clients and stakeholders. - Excellent communication skills, with confidence engaging with clients both over the telephone and face-to-face. - Self-motivated, proactive, and enthusiastic, with a strong commitment to delivering excellent customer outcomes. - Strong organisational and time management skills, with the ability to prioritise a varied workload effectively. - A collaborative team player who can also work independently and use initiative when required. - Demonstrates sound judgement, problem-solving ability, professionalism, and a high level of attention to detail. - Experience within financial services would be advantageous. - Full UK driving licence. Additional Information: As part of the role, you will be expected to undertake ongoing professional development to maintain and enhance your industry knowledge and technical expertise. The position may also be subject to regulatory, financial, and background checks in accordance with industry and company requirements. The application process: Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity. We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours.If you do not hear from us within this time your details wont be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment. About Us Prince Personnel are an employment agency working on behalf of our client.Whether youre seeking a new permanent position, temporary assignment or contract youll find us easy to deal with.Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales.Prince Personnel specialise in commercial, accounts and finance and technical recruitment.With the best jobs around we are an independent agency working hard for you. Reference: DE26974 TPBN1_UKTJ

We are seeking an experienced and commercially minded Director of Life & Pensions Consulting to help grow and scale our consulting capability across the UK and Ireland. This role is ideal for an ambitious consulting leader with deep expertise in Life & Pensions and a strong track record of delivering business and technology transformation. As a senior member of the consulting leadership team, you will help lead our Insurance consulting agenda while contributing to the growth and development of the wider Insurance Consulting practice. You will work closely with clients to shape and deliver business and technology transformation programmes. You will also help expand our market presence, strengthen client relationships, develop industry propositions, and support the continued growth of the consulting team. This is a T‑shaped leadership role, combining deep insurance sector expertise with broad consulting capabilities and collaboration across the wider Consulting practice. This is a highly client‑facing and delivery‑oriented leadership role. The successful candidate will be expected to maintain a significant level of personal utilisation through active participation in consulting engagements, executive advisory roles, and transformation programmes. The role carries an expected utilisation target of 60–70%, balancing client delivery responsibilities with account growth, proposition development, and practice leadership activities. • Building trusted relationships with senior stakeholders across clients and prospects., • Developing a deep understanding of client priorities, transformation agendas, and strategic objectives., • Acting as a recognised Life & Pensions subject matter leader, bringing insight into market trends, regulatory developments, emerging technologies, and industry challenges., • Identifying opportunities to extend and expand consulting engagements into broader transformation programmes and long‑term client partnerships., • Supporting growth across priority and target accounts through a combination of delivery excellence, executive relationship development, and opportunity identification., • Contributing to proposals, bids, strategic pursuits, account planning, and opportunity shaping., • Developing go‑to‑market propositions aligned to industry priorities and client needs., • Collaborating with account, sector, and consulting leaders to maximise growth opportunities across priority Insurance accounts., • Supporting the continued development of NTT DATA's Insurance consulting capability through thought leadership, market engagement, and industry participation., • Maintain a personal utilisation target of above 60%, providing senior advisory, programme oversight, and subject matter expertise across client engagements while balancing business development, thought leadership, and practice leadership responsibilities., • Actively contribute to the successful delivery of consulting engagements, bringing executive‑level guidance and Insurance sector expertise to clients and delivery teams., • Provide executive sponsorship, governance, and strategic guidance across key consulting engagements and transformation programmes., • Identify opportunities to extend and expand consulting engagements into broader transformation programmes and long‑term client partnerships., • Champion delivery excellence, quality standards, and consulting best practices across the Insurance portfolio., • Acting as a senior consulting leader for Life & Pensions within NTT DATA's Consulting practice, working in close collaboration with the Insurance sector team., • Contributing to the growth and development of NTT DATA's wider Insurance Consulting capability across the UK&I market., • Mentoring, coaching, and developing consultants across the practice., • Supporting recruitment and helping build a collaborative, high‑performing consulting culture., • Contributing to the development of consulting methods, assets, propositions, and best practices., • Collaborating across consulting domains, industries, and service lines to bring the full breadth of NTT DATA capabilities to clients., • Representing NTT DATA in client workshops, industry events, conferences, and executive discussions., • Significant consulting and/or industry leadership experience within Life & Pensions., • Deep understanding of Life Insurance, Protection, Retirement, Wealth & Savings, Workplace Pensions, Policy Administration and Adviser Distribution models., • Strong understanding of pension modernisation, digital servicing, customer and adviser experience, core platform transformation, and regulatory change., • Experience working with senior business and technology stakeholders, including C‑suite executives., • Proven experience delivering large‑scale transformation programmes with measurable business outcomes., • Experience contributing to consulting sales, account growth, proposition development, and strategic pursuits., • Strong stakeholder management and executive communication skills., • Collaborative leadership style with a passion for team development, coaching, and mentoring., • Experience building high‑performing teams and contributing to consulting practice growth., • Ability to balance client delivery, account growth, and practice leadership responsibilities effectively., • Ability to operate effectively within a fast‑growing and entrepreneurial consulting environment. #J-18808-Ljbffr

Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees £141.9 billion in customer investments (as of March 2026). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning - offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it's the perfect time to join us! This is a rare opportunity to shape and deliver Quilter's inorganic growth strategy at a pivotal point in our journey. As M&A Director, you will lead our acquisition and investment activity across the UK wealth management market, identifying opportunities that accelerate growth, strengthen our market position and create long-term value for Quilter, our shareholders and the businesses we partner with. You will build and maintain a high-quality pipeline of acquisition, investment and partnership opportunities, developing relationships with founders, principals, advisers and other key market participants. Working closely with senior stakeholders across the business, you will lead transactions from origination through to completion, including valuation, due diligence, structuring, negotiation and execution. You will be responsible for ensuring every investment is strategically aligned, commercially robust and appropriately governed, presenting recommendations to Executive Committee, Investment Committee and Board-level stakeholders. Beyond deal execution, you will oversee portfolio performance and post-acquisition integration, ensuring transactions deliver their intended value and support Quilter's long-term ambitions. • Leading the delivery of Quilter's inorganic growth strategy across the UK wealth management market., • Developing and maintaining a strong pipeline of acquisition, investment and partnership opportunities., • Building senior relationships across the market, including business owners, founders, advisers and intermediaries., • Leading valuation, financial analysis, due diligence and business case development., • Structuring, negotiating and executing transactions from initial engagement through to completion., • Managing external advisers and coordinating cross-functional teams throughout the deal lifecycle., • Presenting investment recommendations and transaction updates to senior governance forums., • Leading and developing a high-performing team while championing innovation and the use of AI to enhance effectiveness and productivity., • Ensuring acquisitions and investments align with Quilter's strategy, governance standards and risk appetite., • Providing oversight of post-acquisition integration and value creation activities., • Acting as a trusted adviser to senior leadership on market opportunities, investment decisions and strategic growth. You are a commercially minded M&A leader who combines strategic thinking with a strong track record of delivering complex transactions. You bring credibility, sound judgement and the ability to build trusted relationships at the most senior levels, whilst remaining hands-on in evaluating opportunities and driving deals to completion. You'll thrive in this role if you have: • Significant experience in M&A, corporate development, private equity, investment banking or corporate finance, ideally within wealth management or regulated financial services., • A proven track record of originating, structuring, negotiating and executing successful transactions., • A strong understanding of the UK wealth management market, including adviser businesses, consolidators, recurring revenue models and AUM-driven economics., • The ability to assess opportunities through both a strategic and commercial lens, supported by strong financial analysis and valuation expertise., • Experience presenting recommendations and influencing decisions at Executive Committee, Investment Committee and Board level., • Exceptional communication, negotiation and stakeholder management skills, with the confidence to navigate complex and high-profile situations., • Strong commercial judgement, with the ability to assess opportunity, value creation potential and risk in complex investment scenarios., • Experience of practice buy-outs, management buy-outs or minority investment structures would be advantageous. As a senior leader within a regulated business, you will be expected to uphold the highest standards of governance, risk management and regulatory compliance. You will ensure all investment and acquisition activity is conducted within Quilter's governance framework and risk appetite, working closely with Risk, Compliance, Legal and Finance to support robust decision-making throughout the transaction lifecycle. The role may be subject to Senior Manager or Certification requirements and may involve representing Quilter on the boards of acquired or investee businesses. As such, you will bring a strong understanding of governance, fiduciary responsibilities and stakeholder accountability within a regulated environment. #LI-DQ1 We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. • Holiday: 182 hours (26 days), • Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution., • Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions., • Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children., • Life Assurance: 4x your salary., • Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence., • Healthcare Cash Plan: Jersey employees only In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction. We create brighter financial futures for every generation. We do this by guiding our customers and their families through the complexity of planning for their financial future, responding to their rapidly evolving needs and giving them peace of mind. And, with all that's happening in the world today, our role in society has never been more meaningful. Our impressive talents and capabilities set us apart, but our unwavering commitment to our customers is what defines us. We truly believe that we have all the ingredients to be the very best in our industry, and we want great people with the care and creativity that we need, to help us get there. We are passionate about building an inclusive culture where everyone’s contribution is valued, and our people can thrive. No matter what your role is or where you sit, your voice will matter. We hope you like what you hear and are interested in learning more about joining us. We believe our workplace needs to work for you, so we offer an environment where you can balance a successful career with your commitments and interests outside of work. Some roles lend themselves to flexible options more than others, so our talent acquisition team are on hand to discuss your needs. Please contact us to learn more. We are committed to treating all our job applicants fairly and with respect. Our people come from all kinds of backgrounds and have a wide range of expertise, so we welcome your application regardless of your beliefs, culture, gender identity, ethnicity, sexual orientation and or disability. Please contact the talent acquisition team if you need any reasonable adjustments made to the recruitment process, require information in an alternative format or have any questions around accessibility, we will try our very best to accommodate. #J-18808-Ljbffr

About the Business Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees £141.9 billion in customer investments (as of March 2026). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning - offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it’s the perfect time to join us! Quilter is currently investing in an ambitious transformation programme to drive growth, modernise its technology infrastructure and deliver an excellent customer experience. High quality data is core to the success of our strategy, and we have therefore created a new position reporting directly to the Group Chief Operating Officer to lead the creation and implementation of a Quilter wide data strategy. Based in London, or Southampton (hybrid, 2-3 days in office), our Chief Data Officer (CDO), will shape how we harnesses data, insight and AI to drive growth, improve customer outcomes and strengthen decision-making across the Group. Reporting to the Chief Data and Technology Officer, this is a pivotal enterprise leadership role with responsibility for defining and delivering Quilter's data strategy. You'll ensure data is treated as a strategic asset, creating the foundations that enable advanced analytics, digital transformation and the responsible adoption of AI at scale. Working closely with Executive Committee members, business leaders and technology teams, you'll identify opportunities where data can unlock commercial value, enhance client and adviser experiences, improve operational performance and support our ambitious growth agenda. In this role, you will: • Define and lead our enterprise-wide data strategy, aligning data investments with business priorities and measurable outcomes., • Drive a data-driven culture where trusted insight informs strategic and operational decision-making., • Build and lead a high-performing data organisation recognised as a trusted partner across the business., • Establish modern, scalable data platforms, architectures and engineering capabilities that support analytics, automation and AI., • Create robust governance, ownership and data quality frameworks that balance innovation with regulatory requirements., • Shape the foundations for responsible AI adoption through trusted, accessible and well-governed data., • Influence Board and Executive-level decision-making, acting as a trusted adviser on opportunities, risks and emerging technologies., • Strengthen Quilter's position externally by building relationships with regulators, industry bodies, partners and technology providers., • Deliver tangible business value by connecting data strategy to commercial growth, operational efficiency and enhanced customer outcomes. This is a unique opportunity to define the next chapter of Quilter's data journey and play a central role in shaping the future of our business. You're a commercially minded data leader who understands that great data strategies only matter when they deliver real business outcomes. You bring a proven track record of leading enterprise-scale data transformation within complex, regulated organisations and know how to turn ambitious strategies into practical, measurable results. Comfortable operating at Board and Executive Committee level, you build credibility quickly and influence through expertise, collaboration and strong relationships. You will bring: Executive-level leadership experience in data, analytics, information management or digital transformation. A strong track record of delivering measurable business value through data-led initiatives. Deep understanding of how data can improve customer outcomes, business performance and competitive advantage. Experience building enterprise data strategies, governance frameworks and operating models at scale. Expertise in modern data platforms, cloud technologies, self-service analytics and data products. A strong appreciation of how trusted data enables AI, automation and advanced analytics. Experience delivering complex transformation programmes across multiple stakeholder groups. Strong commercial judgement with the ability to prioritise investment, manage competing demands and demonstrate value realisation. Knowledge of data governance, privacy, risk and regulatory requirements within a regulated environment. Exceptional communication and stakeholder management skills, with the ability to simplify complex concepts for diverse audiences. Most importantly, you're a collaborative and influential leader who can bring people together around a common vision, challenge thinking constructively and inspire others to embrace the power of data to create lasting business value. We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. We are committed to treating all our job applicants fairly and with respect. Our people come from all kinds of backgrounds and have a wide range of expertise, so we welcome your application regardless of your beliefs, culture, gender identity, ethnicity, sexual orientation and or disability. Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we’re one step ahead of our clients’ needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. • Holiday: 182 hours (26 days), • Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution., • Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions., • Healthcare Cash Plan: Jersey employees only., • Benefit Allowance: A cash benefit allowance is payable in lieu of some of our core benefits. In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction. We create brighter financial futures for every generation. We do this by guiding our customers and their families through the complexity of planning for their financial future, responding to our rapidly evolving needs and giving them peace of mind. And with all that’s happening in the world today, our role in society has never been more meaningful. Our impressive talents and capabilities set us apart, but our unwavering commitment to our customers is what defines us. We truly believe that we have all the ingredients to be the very best in our industry, and we want great people with the care and creativity that we need, to help us get there. We are passionate about building an inclusive culture where everyone’s contribution is valued, and our people can thrive. No matter what your role is or where you sit, your voice will matter. We hope you like what you hear and are interested in learning more about joining us. Some roles lend themselves to flexible options more than others, so our talent acquisition team are on hand to discuss your needs. Please contact us to learn more. We are committed to treating all our job applicants fairly and with respect. Our people come from all kinds of backgrounds and have a wide range of expertise, so we welcome your application regardless of your beliefs, culture, gender identity, ethnicity, sexual orientation and or disability. Please contact the talent acquisition team if you need any reasonable adjustments made to the recruitment process, require information in an alternative format or have any questions around accessibility, we will try our very best to accommodate. #J-18808-Ljbffr

We are seeking an experienced and commercially minded Director of Life & Pensions Consulting to help grow and scale our consulting capability across the UK and Ireland. This role is ideal for an ambitious consulting leader with deep expertise in Life & Pensions and a strong track record of delivering business and technology transformation. As a senior member of the consulting leadership team, you will help lead our Insurance consulting agenda while contributing to the growth and development of the wider Insurance Consulting practice. You will work closely with clients to shape and deliver business and technology transformation programmes. You will also help expand our market presence, strengthen client relationships, develop industry propositions, and support the continued growth of the consulting team. This is a T‑shaped leadership role, combining deep insurance sector expertise with broad consulting capabilities and collaboration across the wider Consulting practice. This is a highly client‑facing and delivery‑oriented leadership role. The successful candidate will be expected to maintain a significant level of personal utilisation through active participation in consulting engagements, executive advisory roles, and transformation programmes. The role carries an expected utilisation target of 60–70%, balancing client delivery responsibilities with account growth, proposition development, and practice leadership activities. • Building trusted relationships with senior stakeholders across clients and prospects., • Developing a deep understanding of client priorities, transformation agendas, and strategic objectives., • Acting as a recognised Life & Pensions subject matter leader, bringing insight into market trends, regulatory developments, emerging technologies, and industry challenges., • Identifying opportunities to extend and expand consulting engagements into broader transformation programmes and long‑term client partnerships., • Supporting growth across priority and target accounts through a combination of delivery excellence, executive relationship development, and opportunity identification., • Contributing to proposals, bids, strategic pursuits, account planning, and opportunity shaping., • Developing go‑to‑market propositions aligned to industry priorities and client needs., • Collaborating with account, sector, and consulting leaders to maximise growth opportunities across priority Insurance accounts., • Supporting the continued development of NTT DATA's Insurance consulting capability through thought leadership, market engagement, and industry participation., • Maintain a personal utilisation target of above 60%, providing senior advisory, programme oversight, and subject matter expertise across client engagements while balancing business development, thought leadership, and practice leadership responsibilities., • Actively contribute to the successful delivery of consulting engagements, bringing executive‑level guidance and Insurance sector expertise to clients and delivery teams., • Provide executive sponsorship, governance, and strategic guidance across key consulting engagements and transformation programmes., • Identify opportunities to extend and expand consulting engagements into broader transformation programmes and long‑term client partnerships., • Champion delivery excellence, quality standards, and consulting best practices across the Insurance portfolio., • Acting as a senior consulting leader for Life & Pensions within NTT DATA's Consulting practice, working in close collaboration with the Insurance sector team., • Contributing to the growth and development of NTT DATA's wider Insurance Consulting capability across the UK&I market., • Mentoring, coaching, and developing consultants across the practice., • Supporting recruitment and helping build a collaborative, high‑performing consulting culture., • Contributing to the development of consulting methods, assets, propositions, and best practices., • Collaborating across consulting domains, industries, and service lines to bring the full breadth of NTT DATA capabilities to clients., • Representing NTT DATA in client workshops, industry events, conferences, and executive discussions., • Significant consulting and/or industry leadership experience within Life & Pensions., • Deep understanding of Life Insurance, Protection, Retirement, Wealth & Savings, Workplace Pensions, Policy Administration and Adviser Distribution models., • Strong understanding of pension modernisation, digital servicing, customer and adviser experience, core platform transformation, and regulatory change., • Experience working with senior business and technology stakeholders, including C‑suite executives., • Proven experience delivering large‑scale transformation programmes with measurable business outcomes., • Experience contributing to consulting sales, account growth, proposition development, and strategic pursuits., • Strong stakeholder management and executive communication skills., • Collaborative leadership style with a passion for team development, coaching, and mentoring., • Experience building high‑performing teams and contributing to consulting practice growth., • Ability to balance client delivery, account growth, and practice leadership responsibilities effectively., • Ability to operate effectively within a fast‑growing and entrepreneurial consulting environment. #J-18808-Ljbffr

Location: Multiple UK Locations Job Type: Self-Employed Salary: OTE £80,000 - £150,000+ (Uncapped Earnings) About the Opportunity Are you an ambitious Mortgage & Protection Adviser looking for greater flexibility, higher earning potential, and the backing of a nationally recognised financial services business? Our client is one of the UK's leading mortgage and protection firms, continuing to invest in growth and offering advisers the opportunity to build a successful self-employed business with the support of an established brand. With access to qualified client introductions, dedicated administration, compliance support and market-leading technology, you'll be able to focus on what matters mostproviding exceptional advice and helping clients achieve their property and financial goals. Whether you're already self-employed or looking to make the move from an employed role, this is an opportunity to take control of your career while enjoying the support of a highly respected organisation. The Role As a Self-Employed Mortgage & Protection Adviser, you'll provide tailored mortgage and protection advice to a wide range of clients, helping first-time buyers, home movers, remortgage customers, buy-to-let investors and those seeking protection solutions. You'll manage your own diary and client relationships while benefiting from a consistent flow of quality leads and a comprehensive support structure. Key Responsibilities Provide professional mortgage and protection advice in line with FCA regulations. Advise clients on residential, remortgage, buy-to-let and protection products. Build long-term relationships through exceptional customer service. Conduct thorough fact-finds and recommend suitable mortgage and protection solutions. Generate new business through qualified introductions, referrals and networking. Manage your pipeline from initial enquiry through to completion. Maintain accurate and compliant client records. Work closely with administration and compliance teams to deliver an outstanding client journey. Keep up to date with market changes, lender criteria and regulatory developments. What You'll Receive Self-employed model with uncapped earning potential. Competitive commission structure. High-quality qualified client introductions. Strong, established national brand. Dedicated administration support. Compliance support from an experienced team. Access to a comprehensive lender panel. Market-leading CRM and technology. Ongoing professional development and training. Complete flexibility to manage your own diary. Genuine long-term career growth opportunities. About You We're looking for advisers who are passionate about delivering excellent customer outcomes and building long-term relationships. Essential CeMAP qualified (or equivalent recognised mortgage qualification). Competent Adviser Status (CAS). Experience providing regulated mortgage advice. Strong knowledge of residential mortgages and protection products. Excellent communication and relationship-building skills. Self-motivated with a strong commercial mindset. Ability to manage your own workload and pipeline. Full UK Driving Licence. Desirable Existing client bank (not essential). Experience within a self-employed environment. Experience advising on Buy-to-Let, Specialist Lending or Equity Release. Why Join? This opportunity offers the best of both worldsthe independence and earning potential of self-employment, combined with the security and support of a well-established national financial services organisation. You'll have the freedom to grow your own business without the challenges of sourcing every client or managing compliance alone. With dedicated support teams handling administration and operational processes, you'll spend more time doing what you do bestadvising clients and building a successful business. If you're ready to take the next step in your career and unlock your full earning potential, we'd love to hear from you. TPBN1_UKTJ

We are seeking an experienced and commercially minded Director of Life & Pensions Consulting to help grow and scale our consulting capability across the UK and Ireland. This role is ideal for an ambitious consulting leader with deep expertise in Life & Pensions and a strong track record of delivering business and technology transformation. As a senior member of the consulting leadership team, you will help lead our Insurance consulting agenda while contributing to the growth and development of the wider Insurance Consulting practice. You will work closely with clients to shape and deliver business and technology transformation programmes. You will also help expand our market presence, strengthen client relationships, develop industry propositions, and support the continued growth of the consulting team. This is a T‑shaped leadership role, combining deep insurance sector expertise with broad consulting capabilities and collaboration across the wider Consulting practice. This is a highly client‑facing and delivery‑oriented leadership role. The successful candidate will be expected to maintain a significant level of personal utilisation through active participation in consulting engagements, executive advisory roles, and transformation programmes. The role carries an expected utilisation target of 60–70%, balancing client delivery responsibilities with account growth, proposition development, and practice leadership activities. • Building trusted relationships with senior stakeholders across clients and prospects., • Developing a deep understanding of client priorities, transformation agendas, and strategic objectives., • Acting as a recognised Life & Pensions subject matter leader, bringing insight into market trends, regulatory developments, emerging technologies, and industry challenges., • Identifying opportunities to extend and expand consulting engagements into broader transformation programmes and long‑term client partnerships., • Supporting growth across priority and target accounts through a combination of delivery excellence, executive relationship development, and opportunity identification., • Contributing to proposals, bids, strategic pursuits, account planning, and opportunity shaping., • Developing go‑to‑market propositions aligned to industry priorities and client needs., • Collaborating with account, sector, and consulting leaders to maximise growth opportunities across priority Insurance accounts., • Supporting the continued development of NTT DATA's Insurance consulting capability through thought leadership, market engagement, and industry participation., • Maintain a personal utilisation target of above 60%, providing senior advisory, programme oversight, and subject matter expertise across client engagements while balancing business development, thought leadership, and practice leadership responsibilities., • Actively contribute to the successful delivery of consulting engagements, bringing executive‑level guidance and Insurance sector expertise to clients and delivery teams., • Provide executive sponsorship, governance, and strategic guidance across key consulting engagements and transformation programmes., • Identify opportunities to extend and expand consulting engagements into broader transformation programmes and long‑term client partnerships., • Champion delivery excellence, quality standards, and consulting best practices across the Insurance portfolio., • Acting as a senior consulting leader for Life & Pensions within NTT DATA's Consulting practice, working in close collaboration with the Insurance sector team., • Contributing to the growth and development of NTT DATA's wider Insurance Consulting capability across the UK&I market., • Mentoring, coaching, and developing consultants across the practice., • Supporting recruitment and helping build a collaborative, high‑performing consulting culture., • Contributing to the development of consulting methods, assets, propositions, and best practices., • Collaborating across consulting domains, industries, and service lines to bring the full breadth of NTT DATA capabilities to clients., • Representing NTT DATA in client workshops, industry events, conferences, and executive discussions., • Significant consulting and/or industry leadership experience within Life & Pensions., • Deep understanding of Life Insurance, Protection, Retirement, Wealth & Savings, Workplace Pensions, Policy Administration and Adviser Distribution models., • Strong understanding of pension modernisation, digital servicing, customer and adviser experience, core platform transformation, and regulatory change., • Experience working with senior business and technology stakeholders, including C‑suite executives., • Proven experience delivering large‑scale transformation programmes with measurable business outcomes., • Experience contributing to consulting sales, account growth, proposition development, and strategic pursuits., • Strong stakeholder management and executive communication skills., • Collaborative leadership style with a passion for team development, coaching, and mentoring., • Experience building high‑performing teams and contributing to consulting practice growth., • Ability to balance client delivery, account growth, and practice leadership responsibilities effectively., • Ability to operate effectively within a fast‑growing and entrepreneurial consulting environment. #J-18808-Ljbffr

NOVA is looking for an experienced Mortgage & Protection Adviser to join our growing team in Greater London. Applicants should have at least 3 years of experience in mortgage advice, a relevant mortgage qualification, and a strong focus on customer service. You will provide high-quality mortgage and

Strong ABL market focus | Senior-level business development | Direct access to corporate and advisory networks If you’re an experienced ABL professional looking to take ownership of business development across a strong corporate and commercial customer base, this Business Development Director – Asset Based Lending role offers the opportunity to grow an ABL book through established customer and professional adviser relationships. You’ll have autonomy across business development, relationship building and pipeline management, while working closely with Credit, Business Support and Relationship Management. The role offers genuine scope to influence growth and build a strong presence across the ABL market. About the Company You’ll join a financial services organisation with a strong focus on customer service, commercial relationships and responsible lending. The culture values doing the right thing for customers while supporting sustainable business growth. Key Responsibilities • Generate new ABL business through corporate and commercial customers, direct approaches and professional adviser referrals. • Build and maintain relationships across debt advisory, brokerage, accountancy and other ABL intermediary networks. • Develop and manage a high-quality business development pipeline, working collaboratively with internal stakeholders. • Identify opportunities that support business growth while maintaining appropriate operational and regulatory standards. About You • Experience in ABL, invoice finance sales or invoice finance relationship management. • Proven experience delivering ABL business through external introducers and professional adviser networks. • Experience assessing businesses, including financial performance, balance sheets, P&L and cashflow. If you’d like to explore the role, even if your CV isn’t fully up to date, we’d be happy to have a confidential conversation. Contact Lucie Fintelligent for more information or a confidential discussion

Customer Sales Advisor Full Time – Permanent 8:00am - 4:30pm Or 9:30am – 6:00pm - Monday to Friday with 1 in 4 weekends 8.00am – 5,00pm - Saturday 10.00am – 4.00pm - Sunday Heathrow Salary is dependent on experience We are currently recruiting for a Customer Sales Advisor to join our client based in Heathrow. The role of the Customer Sales Adviser is to ensure customers receive a consistently high level of service. In addition to providing day-to-day help to customers, the Customer Services Adviser will contribute to the overall cleanliness appearance and overall effectiveness of the operation and, in the absence of other management, may be required to take responsibility for other activities. Principle Objectives: The principle objectives of the Customer Sales Adviser are to guarantee customers an excellent level of service whilst at the same time ensuring the highest level of sales for the Company. To achieve this, the Customer Service Advisor will: • Contribute to the achievement of the financial targets of the store, • Identify and quantify the potential available from each customer for increasing occupancy and revenue within the store, • Respond effectively to the diverse needs of each customer, • Ensuring the store presents itself to a high standard of cleanliness, • Making sure that all Health & Safety procedures are adhered to for the benefit of customers and staff alike., • Comply consistently with all company procedures Main Duties: • Deal effectively with sales inquiries from customers over the telephone and face to face, advising and selling the range of available services to potential and existing customers, • Maximise every sales enquiry to ensure the store hits its target, • Complete all administrative tasks to ensure compliance with company procedures, • Maintain a clean and tidy store, • In instances of lone working or in the Store Manager and Supervisors absence take key holder responsibility., • Ensure that the store ‘bad debt’ is kept to a minimum. Implementing procedures and controls to recover any bad debt, • Ad hoc duties Person Specification: In order to be successful in the position the jobholder will need to demonstrate: • A good level of written and verbal communication skills, • Ability to speak clearly and demonstrate effective listening skills when communicating with customers face to face or over the phone, • Self-discipline, working within guidelines and procedures whilst being attentive to detail, • Comfortable working in a small team environment and adapt to lone working, • Project confidence and knowledge of Company products and services on completion of the induction and probation period, • Day to day liaison with customers, • Achieving a high level of customer service and satisfaction, • Achievement of weekly, monthly and yearly sales targets By applying for this role you give permission for Purely Recruitment to submit your personal information contained within your CV or any other relevant information provided in order for the prospective employer to review your application for the specific role applied for. Purely recruitment will not submit or use your personal information for any other purposes other than for searching for alternative employment

Salary Competitive basic salary plus commission, depending on experience We are working with an established and growing estate agency that is looking for an experienced Property Lister to join its London team. This is an excellent opportunity for a confident, commercially minded property professional who enjoys meeting homeowners, carrying out valuations and winning new instructions. The role As a Property Lister, you will be responsible for generating new business, attending property valuations and converting market appraisals into instructions. You will act as a trusted adviser to homeowners, providing accurate market guidance, recommending effective pricing strategies and explaining how the agency can successfully market and sell or let their property. The successful candidate will be confident building relationships, negotiating fees and delivering a high level of customer service throughout the instruction process. Key responsibilities • Attend residential property valuations and market appraisal appointments across the assigned London area. • Provide homeowners with accurate and well-researched property valuations. • Win new sales and/or lettings instructions and achieve agreed listing targets. • Build strong relationships with homeowners, landlords, developers and local property contacts. • Advise clients on pricing, market conditions and the most effective marketing strategy for their property. • Present the agency’s services clearly and confidently, explaining its value and approach. • Negotiate agency fees, contract terms and sole-agency agreements. • Follow up valuation appointments and maintain regular contact with prospective clients. • Generate new business through prospecting, referrals, networking and local market activity. • Maintain an up-to-date knowledge of the local property market, including recent sales, rental values and competitor activity. • Work closely with sales, lettings, marketing and administration teams to ensure properties are launched quickly and professionally. • Ensure property details, photographs, floor plans and compliance documents are completed accurately. • Maintain accurate records of appointments, instructions and client communications using the company CRM system. • Represent the agency professionally within the local community. About you: We are looking for someone who is ambitious, personable and confident in a client-facing property role. You will ideally have: • Previous experience as a Property Lister, Valuer, Senior Negotiator or Estate Agent. • Strong knowledge of the London residential property market. • A proven ability to win instructions and achieve listing or valuation targets. • Excellent communication, presentation and negotiation skills. • Strong commercial awareness and the confidence to discuss pricing and fees. • A professional, trustworthy and customer-focused approach. • The ability to build rapport quickly with homeowners and landlords. • Strong organisation and time-management skills. • The ability to work independently while contributing to a wider branch team. • Confidence using property CRM systems and common office software. • A full UK driving licence may be required, depending on the territory covered. Why consider this opportunity? This role offers the chance to join a successful property business with a strong local presence and clear growth ambitions. You will have the opportunity to manage a busy valuation pipeline, build your reputation within the London property market and benefit from an attractive commission structure linked to your performance. The position would suit an experienced estate agency professional who enjoys winning business, developing long-term client relationships and playing a key role in branch growth. Please apply with your latest CV for a confidential discussion about the opportunity

Resident Contact Adviser - Social houisng Between 28,000 - 30,000 PA Permanent Hyperion Partners are supporting a housing association with the recruitment of a confident, customer-focused Resident Contact Adviser to join their Property Services team. This is a fast-paced, frontline role where you will be the first point of contact for residents with repairs enquiries. You will handle a high volume of calls and other customer enquiries, accurately log and triage repairs, coordinate appointments and work closely with contractors, surveyors and colleagues to ensure repairs are progressed through to completion. You will work on a patch-based basis, taking ownership of repairs within your allocated properties and providing residents with a consistent, reliable and responsive service. Key Responsibilities • Act as the first point of contact for residents via phone, email, Teams, WhatsApp, Customer Hub and face-to-face., • Handle high volumes of calls while providing a professional, empathetic and solution-focused service., • Diagnose and triage repairs and accurately raise works orders using NEC., • Coordinate appointments between residents, contractors and surveyors., • Monitor repairs and chase outstanding or overdue works., • Keep residents informed of progress, delays, appointment changes and completion dates., • Manage the Repairs Inbox and ensure enquiries are responded to within agreed timescales., • Maintain accurate records of all customer interactions and repairs., • Liaise with contractors to obtain updates, completion dates, photographs and supporting evidence., • Support complaints, disrepair cases and evidence gathering where required., • Provide administrative support to the wider Property Services team., • Provide administrative support for Damp & Mould cases, including logging reports, booking inspections and ensuring cases are referred promptly to the Damp & Mould Coordinator. About You We are looking for someone who is genuinely passionate about customer service and can demonstrate experience working in a busy, customer-facing environment. You will ideally have: • Experience within social housing, housing repairs, property services or a similar environment., • Strong experience handling high volumes of customer enquiries., • Experience coordinating repairs, appointments or contractor workloads., • Good understanding of repairs diagnostics and categorisation., • Experience working to SLAs and KPIs., • Excellent verbal and written communication skills., • Strong organisation and time-management skills., • The ability to manage challenging conversations calmly and empathetically., • Excellent attention to detail and accurate record keeping., • Confidence using IT systems, Microsoft Office and housing management systems such as NEC or similar., • The ability to work independently, use your own initiative and take ownership of your workload. Why Join? This is an important frontline role within Property Services, giving you the opportunity to make a real difference to the experience of residents. You will work closely with residents, contractors, surveyors and housing teams while contributing to the delivery of an efficient and resident-focused repairs service. If you are organised, proactive and customer-focused, and enjoy working in a fast-paced environment where no two days are the same, we would love to hear from you. Apply now to find out more about this Resident Contact Adviser opportunity

Business Development Executive Birmingham | Basic + Uncapped Commission + Outstanding Career Progression Build a Career, Not Just a Job. Are you ambitious, competitive and motivated by success? Do you want a career where your hard work directly influences your earnings, progression and future? We're looking for driven individuals to join a successful and growing commercial team. Whether you're a recent graduate or already have experience in sales, customer service, retail, hospitality or another people-focused environment, this is an opportunity to build a rewarding career with unlimited potential. This isn't just another sales role. It's an opportunity to become a trusted commercial adviser, build lasting business relationships, manage your own client portfolio and develop skills that will stay with you for the rest of your career. What You'll Be Doing As a Business Development Executive, you'll play a key role in helping businesses achieve their growth ambitions while developing your own commercial expertise. You'll learn how to: Build long-term relationships with businesses across the UK. Develop your own portfolio of clients and become their trusted point of contact. Identify new business opportunities through proactive business development. Meet with clients at their offices to gain a genuine understanding of their business and future plans. Attend client meetings, networking events and business lunches to strengthen relationships. Manage and grow existing client accounts, ensuring exceptional service and repeat business. Negotiate commercial agreements and provide tailored solutions. Build relationships with senior decision-makers, including Directors, Business Owners and Hiring Managers. Become a specialist within your market, offering insight, advice and commercial expertise. Take ownership of your own success while working within a supportive, high-performing team. No two days are the same. One day you could be meeting a new client, the next negotiating a commercial agreement, visiting businesses or growing relationships with your existing accounts. What We're Looking For We're interested in attitude more than experience. You'll thrive if you are: Ambitious and motivated to succeed. A confident communicator who enjoys building relationships. Commercially minded and naturally curious. Competitive with a strong work ethic. Resilient and positive. Professional and eager to learn. Looking for a genuine long-term career with excellent earning potential. Applications are welcomed from backgrounds including: Graduates Business Development Internal Sales Telesales Customer Service Retail Hospitality Estate Agency Lettings Automotive Sales Call Centre Account Management Fitness Membership Sales Travel Sales Or anyone with excellent people skills looking to develop a successful commercial career. What's In It For You? • Negotiable basic salary., • Uncapped commission with excellent earning potential., • Industry-leading training and ongoing mentoring., • Clear, structured career progression based on performance., • Opportunities to progress into Senior Consultant, Account Management, Business Development Leadership or Management roles., • Client visits, networking opportunities and business lunches., • The opportunity to build your own portfolio of long-term business relationships., • Modern Birmingham office with a supportive and ambitious team., • Regular incentives, competitions and team rewards., • A collaborative culture where success is recognised and celebrated. Why Join? The best careers aren't built overnight—they're built through opportunity, support and ambition. Here, you'll gain valuable commercial skills in business development, negotiation, relationship management and account growth while building a professional network that will benefit you throughout your career. If you're looking for a role where your ambition is rewarded, your progression is in your hands and every day offers a new challenge, we'd love to hear from you

Job Title: Executive Officer Location: Croydon - Hybrid working - 3 days office per week (depending on business needs) Hourly rate: £26.68 PAYE / £35.48 Umbrella Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role We're looking for an exceptional Executive Officer to provide high-level, confidential support to the Corporate Director of Children's Services. This is a pivotal role at the heart of the directorate, supporting the Corporate Director to deliver key priorities and ensure the smooth and effective running of their office. You'll be a trusted adviser and key point of contact, managing complex demands, coordinating priorities, and helping to drive the delivery of services that make a real difference to children, young people and families. No two days are the same. You'll work closely with senior leaders, elected Members and colleagues across the organisation, balancing competing priorities while maintaining the highest standards of professionalism, discretion and customer service. The role also includes taking minutes for up to 2-3 meetings per week, both in-person and hybrid. What You'll Be Doing Providing high-level, confidential support to the Corporate Director of Children's Services. Managing a complex diary, inbox and correspondence, ensuring competing priorities are effectively coordinated. Preparing high-quality briefings, reports, presentations and meeting papers to support informed decision making. Taking accurate minutes and tracking actions from up to 2-3 meetings per week, including both in-person and hybrid meetings. Coordinating and monitoring actions arising from senior leadership, governance and partnership meetings. Supporting the preparation and quality assurance of Cabinet, Scrutiny, Directorate and corporate reports. Maintaining oversight of key deadlines, forward plans and priority work programmes. Building productive relationships with senior officers, Members and colleagues across the Council. Supporting the delivery of directorate priorities by monitoring progress, identifying risks and helping to drive improvement activity. Leading, supporting and coordinating the work of Executive Support Officers where applicable. About You We're looking for someone who can work confidently with senior stakeholders and who thrives in a demanding, fast-paced environment. You will have: Significant experience providing executive support to a senior leader within a large and complex organisation. Experience managing demanding diaries, inboxes and competing priorities with minimal supervision. Experience preparing high-quality briefings, reports, presentations and correspondence. Strong experience supporting senior leadership and governance meetings, including agenda management, minute taking and action tracking. Proven ability to coordinate work across multiple teams and stakeholders. Experience identifying, managing and escalating risks, issues and competing priorities. Previous management or supervisory experience. Excellent organisational skills and attention to detail. Outstanding written and verbal communication skills. The ability to work with discretion, integrity and political awareness when handling sensitive information. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Please see job description for more information Role Purpose The General Optical Council (GOC) is the regulator for the optical professions in the UK. Our purpose is to protect the public by promoting high standards of education, performance and conduct amongst opticians. We currently register around 33,000 optometrists, dispensing opticians, student opticians and optical businesses. The role holder will be required to manage the timely and efficient scheduling of fitness to practise events in accordance with operational standards and to facilitate the fitness to practise committee hearings, ensuring that they are held in accordance with Rules and protocols. The role holder will support the Operations Manager (Hearings) to ensure that hearings are delivered to a high standard and to enable the General Optical Council to fulfil its statutory duty to protect the public. Key Accountabilities MAIN ACCOUNTABILITIES HEARINGS 1. Manage the smooth running of fitness to practise hearings and meetings to support our objective of protecting the public. 2. Provide support, advice and guidance to all parties at a hearing including the legal adviser, witnesses and Registrant on our procedures, regulations and rules. 3. Provide high quality and professional customer service to stakeholders at all stages of the hearing process. 4. Anticipate and resolve issues that may arise during a hearing and keep cases on track in a sensitive public environment often under pressure. 5. Work as a team to facilitate the planning, listing and running of in-person, hybrid or remote fitness to practise hearings and meetings. 6. Complete post-hearing tasks promptly including sending notifications of the outcome of cases, help ensure our public register is accurate and determinations are published in line with our disclosure policy. MAIN ACCOUNTABILITIES SCHEDULING 7. Propose, arrange and coordinate dates for FtP hearings and issue notice of hearing in accordance with rules and legislation. 8. Proactively plan and manage own scheduling caseload in accordance with departmental key performance indicators. 9. Work with relevant parties on procedural issues to progress difficult cases through the hearing process and ensure predicted hearing times are accurate through regular communication and case management meetings 10. Provide the Operations Manager (Hearings) with relevant and accurate information to ensure progression of cases and to ensure data integrity for management information. 11. Manage the allocation of committee members, legal advisers and clinical advisers to hearing events. This includes ensuring the allocations are fair and in line with internal processes. 12. Ensure that upcoming events are published on the GOC website and have been redacted appropriately. OTHER ACCOUNTABILITIES 13. Contribute to standard operating procedures used within the team and ensure they are up to date and reflective of current practice. 14. Other reasonable duties may be assigned from time to time. On some hearing days the postholder will be in the office by 08.00 and some hearings may finish later than 17.30 therefore the post holder needs to be flexible on these days. Time off in lieu will be granted. Essential Skills/Experience/Qualifications • Educated to GCSE level or equivalent, or through vocational experience. • Experience within a similar role; supporting committee or panel work autonomously or experience in working with legislative and rules-based processes and procedures. • Confident communication skills: tailoring oral and written communications for the intended audience, the ability to adopt a variety of styles, the ability to listen to, influence and persuade others. • Excellent administration skills including the use of Microsoft products, including Office and CMS. • Demonstrate a commitment to continuous improvement to bring about operational process improvements and improve customer service. • An understanding or working in a tribunal setting. [desirable] The above is not exclusive or exhaustive and may alter depending on the requirements of the GOC. This role will require a blend of remote and office based working. Travel to the central London office to facilitate in-person hearings will be required. Travel expenses will not be paid. Closing date for applications is 16 August 2026 11:59pm, please note we reserve the right to close the role early dependent on number of applications. Please note that your application will only be considered if it includes both CV and a cover letter. The cover letter should be no longer than 2 A4 pages and must demonstrate how you meet the essential criteria of this role. REF-(phone number removed)