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JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Join JLL's dynamic team serving one of the world's largest banking and financial services organisations with a network spanning more than 50 countries and territories. We're seeking talented professionals who thrive in fast-paced environments and are eager to drive meaningful change. This is an outstanding opportunity to work alongside industry experts that help shape the future of workplace strategy for a globally recognised institution. Whether you want a career that could take you to the top or an exciting new direction, we offer opportunities, support and rewards that will help you stand out, fulfil your potential, and ultimately make your mark on something truly exciting.Electrical Technical Supervisor - Covering Leeds, Bradford, York and surrounding areasTo provide support to the Regional Operations Director/Area Engineering Manager and be accountable for driving performance to achieve operational excellence meeting all agreed KPI's within your Region. The Technical Supervisor is a key role providing operational leadership and direction across the business unit. A key member of the Engineering team, the overarching purpose of this role is to ensure that each client receives a high quality and efficient service, meeting or exceeding all KPIs.This role provides tactical operational leadership to a client facing, multi-skilled and highly motivated field-based Engineering team. Working in a collaborative matrix management environment, you will align with our Customer Experience Centre and Account management teams to ensure that all aspects of our client's delivery is seamless through a One Team approach.Passionate about service delivery, you are responsible for the output of all work allocated to Integral engineers; and the compliant closure of these work orders whilst ensuring that we achieve our stringent KPI's.You will support the wider Engineering management team through visible leadership, effective coaching, mentoring, development, and quality management, you will develop and motivate your team to achieve first class Engineering service, driving confidence in our delivery to both our external and internal stakeholders.Calm under pressure and full of initiative, your focus will be to enable, encourage and support your team to be the best they can be. Always focussed on achieving contractual KPI's, you will address performance challenges in a timely way, ensuring that process & quality standards are consistently adhered to. You will be able to use our standard operating models, playbooks, and data to analyse performance against targets, KPIs and SLAs and above all ensure that Engineering service delivery is at the heart of everything you and your team does.Main Duties & Responsibilities:Engineering DeliveryTo work with, promote and ensure compliance within the business unit with the Health, Safety and Environmental policies and procedures.Ensure company standard operational procedures are always implemented and adhered to within your business unit.Establish and maintain the consistent operational performance in line with KPIs and service levels to ensure customer satisfaction and contract measures are met within the region.To attend site when required to support the wider Engineering and Account teams.To be responsible for accurate training records of team and organising training when required.Liaise and co-ordinate activities associated with services for which you are responsible, i.e. gas/electrical/air conditioning equipment testing, calibration and PAT testing.Responsible for the management of the new starter process.Responsible for all tool issuing, inspection and removal from service. Updating records as required.Responsible for the face fit certification and training.Vetting of statutory documentation.Responsible for the issue, clearance, reallocate and recovery of all company vehicles.Operate Integral QA procedures and maintain clear and legible records as required.Be responsible for the technical audits of Engineering team and where appropriate specialist subcontractors.Be responsible for ensuring all technical updates are appropriately disseminated.Participate in the Integral safety forums assisting in shaping the technical procedures throughout the business.To liaise directly with both the Customer Experience Centres and regional Engineering team for some functional and specialist support.To comply with all Integral rules and requirements regarding Health & Safety and common working practices. This will include the generation and issuing of site-specific Risk and Method Statements as and when required.To be the primary point of contact for technical issues from the wider Engineering team.To liaise with Suppliers, manufacturers, and Integral personnel in the sourcing of spares and parts needed to complete assigned work.To complete the required administration on a day-to-day basis ensuring activities of the role are completed and be punctual on their returns to the deadlines specified.General support and best practice advice concerning any contract and engineering issues particularly during tender/bids.Ensure technical support and infrastructure is always maintained appropriately to preserve effective and efficient performance levels.Lead, develop and coach your Engineering team to deliver customer excellence to the contracts they support in their region / clusterResponding to escalations to support the Account team through to complete resolution, ensuring you and your team take ownership.Take ownership for resolving queries and completing the actions required to ensure that all customers receive the highest quality of serviceUndertake the role of Senior/Authorised Person where appropriateThis is a hands-on field-based role forming part of the Mobile Engineering Services teamTo increase stability through standardisation, embedding consistency in process and operating methodology, which drives confidence in our deliveryTo identify opportunities for continual improvement to service delivery, initiating changes to the benefit of our clients, liaising with internal and operational management teams to gain buy in across all departments and service delivery areasResponsible for minimising, managing, reducing errors within your team.Embed a Right First-Time approach with the team, undertaking root cause analysis to identify the cause, and an immediate and long-term fix to prevent repeat failuresContinue to innovate, share best practice and adopt different ways of working through technology and MI.Responsible for on-the-job technical skills consolidation of team.Support both Engineering and Accounts teams with more complex technical issues.Responsible for identifying trends in performance and placing the appropriate measures in place to increase performance in a timely manner including Performance Improvement Plans once all other avenues have been exhausted.Responsible for ensuring that your teams are aware of statistics, KPI's and any other relevant targets and visuals to aid them in despatching their duties.Responsible for ensuring that your teams' knowledge on process, procedures, business, and contract awareness is at the required level to enable them to dispatch their duties to the highest quality standards that as a minimum meet KPIsContinuous Improvement - right first time, root cause analysis, process improvementTeam PerformanceLeadership - role model JLL and the clients' Values & BehavioursProvide robust people and team management principles, such as effective leadership, motivation techniques, performance management, quality principles, and development initiatives to ensure that the team meets and exceeds targets and expectationsTo operate within contractually set service level agreements, policies, procedures, and targetsTake ownership for own performance, receiving feedback positively, taking action where required and identify and apply opportunities to develop and improve skills.Ensuring that you always act as a role model and conduct yourself with professionalism regardless of the situationExpected to work as part of the wider team and collaborate with your peers to cover activities for other teams when your peers are off.Essential Qualifications & Experience:Engineering trade qualification and be a subject matter expertExperience in leading a multi-functional Engineering delivery teamNEBOSH or IOSH Managing Safely Certified would be preferableC&G 2391Proven track record of managing performance to set of KPIsStrong geographical awareness of the areaGood understanding and experience of Microsoft Office software packages and general IT knowledgeSound understanding of planned / reactive maintenance requirements and our legal requirements/obligations.Demonstrate commercial understanding.Good communication skills - written and verbalAbility to deliver on targets and objectivesAbility to stay calm in a high paced environment, supporting other to also do soSelf-motivated and enthusiasticCollaborative approach to problem-solvingLocation:Remote -Leeds, GBR, North Yorkshire, GBR, West Yorkshire, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.TPBN1_UKTJ

A growing regional firm is seeking an experienced Finance Manager to join its head office team in Leeds city centre. This is a key leadership position with responsibility for the full finance function and for providing the strategic financial direction needed to support the company's continued expansion. \n Working closely with senior leaders, you'll shape financial performance, strengthen governance, and ensure the business has accurate, timely and insightful financial information to guide decision-making. \n \n Role Overview \n \n In this hands-on management role, you will lead all day-to-day financial operations and take ownership of month-end, year-end and statutory reporting. You'll ensure strong financial controls are in place, maintain compliance, and drive improvements across systems and processes. \n \n Core Responsibilities \n \n\n • Finance operations- Oversee accounts payable, accounts receivable, payroll and billing activities\n, • Management reporting- Produce monthly management accounts and financial performance reports\n, • Budgeting & forecasting- Prepare annual budgets, forecasts and cash flow projections\n, • Cash flow oversight- Monitor working capital and ensure financial resilience\n, • Financial analysis- Provide commercial insight to support strategic and operational decisions\n, • Audit management- Lead the annual audit and act as the main contact for external auditors\n, • Compliance- Ensure adherence to UK accounting standards, tax rules and statutory obligations\n, • Process improvement- Enhance reporting, systems and internal controls\n, • Project profitability -Support operational teams with financial analysis and project performance tracking\n, • Additional finance duties- Oversee pensions, insurance renewals and other compliance-related activities\n, • Team leadership- Manage and develop an Accounts Assistant\n\n \n About You \n \n You'll be a confident finance professional who enjoys a varied, hands-on role and can build strong working relationships across the business. \n \n Ideal Experience \n \n\n • Background as a Finance Manager or Senior Accountant\n, • Strong management accounting and financial reporting capability\n, • Solid experience with budgeting, forecasting and cash flow management\n, • Good understanding of accounting standards\n, • Experience leading external audits\n, • Ability to interpret financial data and provide commercial insight\n, • Track record of improving financial processes and controls\n, • Excellent communication skills and stakeholder engagement\n, • Experience supervising or developing junior team members\n\n \n Professional qualifications such as ACA, ACCA or CIMA are desirable, but candidates with strong relevant experience will also be considered. \n \n What's Offered \n \n\n • Salary: £55,000 - £65,000\n, • A senior role within a growing and ambitious organisation\n, • Real influence over financial strategy and business direction\n, • Supportive, collaborative working culture\n, • Clear opportunities for progression as the company expands\n\n If you're a driven Finance Manager looking for a role where your expertise will shape the future of the business, we'd welcome your application. \n We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit and for our privacy policy.

Senior Account Manager / Estimator (Signage Company) / Leeds, On Site / Up to £35,000Are you an experienced Senior Account Manager or Estimator looking for your next career step? If so, then this could be the role for you.The Sign Group is a fast-growing team dedicated to crafting creative, eye-catching signs and architectural lighting. Everything is made in-house, from traditional to modern solutions, and our work lights up spaces for Apple, Sky, Google, Gucci, Facebook, Virgin Atlantic, O2, Amazon, Microsoft, Budweiser, Karl Lagerfeld and hundreds more.Based just outside Leeds city centre, our friendly 35-strong team thrives on collaboration, great coffee and the buzz of seeing our projects come to life across the UK.We are looking for an experienced sign-industry professional, with at least two years experience in the signage industry, to help build better relationships with existing trade accounts, produce sharp quotes and guide projects smoothly from brief to delivery. You will be the go-to contact for your customers and a mentor for junior colleagues.Whats In It For You?A salary of £30,000 - £35,000 per year depending on experience.Annual Pay Reviews, 21 days holiday plus bank holidays, and a company pension scheme.Working hours of: 7:45 am to 4:15 PM. This is to avoid heavy traffic in the area at other times of day.On site parking and cycle to work scheme.Free tea/coffee and filtered still or sparkling water on tap.Fun perks: summer BBQs, legendary Christmas party and impromptu Starbucks runs.Key Responsibilities of the Senior Account Manager / Estimator:Manage a live portfolio of trade clients, nurturing long-term relationships.Turn drawings and specs into clear, accurate quotations, balancing cost and margin.Liaise daily with design, production and logistics to keep jobs on schedule.Organise calls or join video calls to scope work and gather details.Spot upsell opportunities and contribute to overall sales targets.Keep the CRM, job tracker and paperwork tidy so finance always knows whats landing.Share know-how with junior team members and support their development.What Were Looking For:Minimum two years experience in signage sales, estimating or project management.Confident knowledge of sign materials, illumination methods and fabrication techniques.Strong Excel and Outlook skills plus a logical, numbers-friendly approach to quoting.Clear, friendly communication on the phone, in person and over email.Calm head when deadlines loom and multiple projects need attention.Team spirit you enjoy coaching others and pitching in where needed.Full UK driving licence useful for occasional site visits.As this role is an onsite position, the successful candidate will need the ability to reliably commute or relocate to central Leeds before starting work.If you are ready to bring your sign-industry know-how to a creative, fast-moving company, we would love to hear from you. Apply today and help us make the next generation of show-stopping signs.TPBN1_UKTJ

Commercial Facilities Manager | Leeds City Centre \n \n I’m currently recruiting for an experienced Facilities Manager to take responsibility for the delivery of a compliant, high-quality FM service across a portfolio of predominantly Grade A offices, located around the wider Leeds area. \n \n This is a broad role covering hard & soft services, M&E, suppliers, service charge budgets, H&S, compliance, building inspections and minor capital programmes. \n \n The role is to work for a well-known, well-regarded managing agent. Accordingly, previous experience of working in a managing agent environment is essential for this role. \n \n We’re looking for someone with: \n \n • Proven experience in a similar multi-site FM role \n • Strong knowledge of M&E, H&S and environmental compliance \n • Experience managing service charge budgets, ideally £1m+ \n • Commercial property / landlord & tenant experience \n • Strong supplier and stakeholder management skills \n • Experience managing teams and complex supplier relationships \n • IWFM or RICS membership (or equivalent) \n • NEBOSH General Certificate \n \n To learn more about this cracking new role and to receive a copy of the job description, contact Nathan at Macdonald & Company on t: 0161 607 5089, email nwakelam@macdonaldandcompany.com or hit apply below!! \n \n #beconnected

Contact Centre Technology & AI Manager \n Leeds (Hybrid) \n Competitive Salary + Bonus (Upto £45,000) \n \n We're looking for a Contact Centre Technology & AI Manager to take ownership of a large-scale customer contact environment, with a particular focus on telephony, dialler technology, customer routing and AI-driven customer engagement. \n \n This role sits at the intersection of technology, operations and customer experience. You'll be responsible for ensuring the contact centre technology estate is fit for purpose today, whilst helping shape how AI and automation are used to improve customer outcomes in the future. \n \n The Opportunity \n A significant part of this role centres around owning and evolving the telephony environment. You'll be responsible for the platforms and technologies that underpin customer interactions, ensuring customers are routed effectively, agents have the right tools and the operation can scale efficiently. \n \n \n Alongside this, you'll identify opportunities to introduce AI-powered solutions, automation and self-service capabilities to enhance both the customer and colleague experience. \n \n \n Key Responsibilities \n\n • Own the contact centre technology roadmap, with a strong focus on telephony and customer engagement platforms\n, • Manage and optimise telephony systems, diallers, IVRs, call routing and customer contact technologies\n, • Drive improvements in customer journeys through technology, automation and AI\n, • Identify opportunities to reduce friction, improve service levels and increase operational efficiency\n, • Work closely with operational leaders and stakeholders to understand business challenges and implement solutions\n, • Manage technology suppliers and platform vendors\n, • Lead and develop a small team\n, • Use customer and operational data to drive decision-making and platform improvements\n\n \n \n What We're Looking For \n\n • Strong experience managing enterprise telephony environments\n, • Experience with diallers, IVRs, call routing and contact centre platforms\n, • A background in Contact Centre Technology, Telephony Management or Customer Operations Technology\n, • Experience owning and improving customer contact platforms\n, • Exposure to AI, chatbots, voicebots or automation technologies\n, • Strong stakeholder management and leadership skills\n\n \n \n Nice to Have \n\n • Amazon Connect, Genesys, NICE CXone, Five9 or similar platform experience\n, • Financial Services experience\n, • Workforce Optimisation exposure\n, • Customer journey and service improvement experience\n\n \n \n Why Apply? \n This is an opportunity to own a critical technology function within a business actively investing in both customer experience and AI. You'll have the chance to shape the future of the contact centre, influence technology strategy and drive meaningful change across customer operations. \n \n \n If you've built, managed or transformed telephony and contact centre platforms and want to play a key role in AI adoption, this could be a fantastic next step.

💥 Creative Project Manager \n 💥 £30,000 - £35,000 \n 💥 Leeds city centre \n \n ThePlaceToBe are delighted to be partnering with one of Leeds' most established independent creative agencies as they continue to grow their client services team. Working with globally recognised brands across lifestyle, retail, and health & beauty, this agency has built an outstanding reputation for delivering strategic branding, creative campaigns, and design that makes a real impact. \n \n About the role... \n This is an exciting opportunity for someone who enjoys balancing client relationships with project delivery in a fast-paced creative environment. You'll work closely with clients and internal teams to ensure projects run smoothly from initial brief through to final delivery, while helping to identify opportunities to grow existing accounts. \n \n What you'll be doing day to day... \n\n • Managing multiple branding, design, and creative projects from briefing through to delivery.\n, • Acting as the main point of contact for clients, building strong relationships and ensuring an exceptional experience.\n, • Coordinating internal creative teams, timelines, budgets, and resources to keep projects on track.\n, • Identifying opportunities to add value for clients and support the continued growth of key accounts.\n, • Collaborating with designers and creatives to deliver high-quality work that exceeds client expectations.\n\n \n About you... \n This role would suit someone with experience in a creative, branding, or integrated agency who enjoys both the commercial and project management side of client services. You'll be highly organised, proactive, and passionate about delivering outstanding creative work. \n \n What we're looking for... \n\n • Previous experience in an Account Manager, Creative Project Manager, or similar client services role within a creative agency.\n, • Strong project management skills with experience overseeing budgets, schedules, and multiple workstreams.\n, • Excellent communication and relationship-building skills with the confidence to manage client expectations.\n, • Commercial awareness with the ability to spot opportunities to strengthen and grow client accounts.\n, • A collaborative approach with a genuine appreciation for branding, design, and creative excellence.\n\n \n Sound like you? Or interested in having a chat about your next career move? Get in touch 💌

Leeds City Centre£26,000 - £40,000 OTE (Year 1)Clear progression to £100k+ earnings in 3-5 yearsHelp transform the future of surveying with drone technology'Drones have the potential to significantly improve UK productivity.'Across industries such as land surveying, construction, infrastructure, energy and defence , drones are revolutionising how organisations collect data, inspect assets and manage projects.A leading Leeds-based commercial drone supplier is expanding its high-performing sales team and looking for ambitious individuals to help drive the next stage of growth.Already trusted by organisations such as Rolls-Royce, BAE Systems and the Ministry of Defence , the business supplies cutting-edge drone solutions that enable companies to work faster, safer, more accurately and with less environmental impact .If you're looking to build a career in technology sales within a sector that's growing rapidly - and you have a background or education in surveying or geomatics - this is an incredible opportunity.You'll be speaking to professionals in the industry you understand, helping them adopt technology that is transforming the way surveying work is done.To top it off, the company has also been officially recognised as a 'Great Place to Work.'The RoleAs a Sales Development Representative (SDR) , you will be responsible for generating new business opportunities for the senior sales team.You'll be the first point of contact for organisations interested in drone technology and will play a key role in introducing them to solutions that could transform their workflow.Your responsibilities will include: Managing and qualifying inbound enquiries Prospecting new clients through calls, email, LinkedIn and other outreach methods Speaking with surveying and engineering professionals to understand their challenges Educating potential clients on how drone technology can improve surveying workflows Booking meetings and creating qualified opportunities for Business Development Managers Working closely with the sales team to identify and convert opportunities Consistently working towards daily, weekly and monthly KPIsThis role is ideal for someone who understands the surveying industry and wants to move into a commercial, client-facing career .Essential A background or education in Surveying, Geomatics, GIS, Civil Engineering or a related discipline Interest in technology and innovation within the surveying industry Strong communication skills and confidence speaking with professionals Highly motivated with a strong work ethic Resilient and positive - sales involves persistence and learning from setbacks A genuine interest in building a career in salesBonus (but not essential) Previous sales or customer-facing experience* Knowledge of drone technology or geospatial solutionsWhat's in it for you?Excellent earning potential: Base salary: £26,000, £40,000 OTE in Year 1. Clear progression where top performers are earning £100,000+ within 3-5 yearsWork in a booming industry: Drone technology is one of the fastest growing technology sectors. By 2030, drones could contribute up to $45bn to the UK economy.Industry-leading training: You'll receive structured onboarding, ongoing training and access to a dedicated e-learning platform , ensuring you develop the skills needed to become a top performer.Learn from proven sales leaders: You'll be mentored by experienced sales leaders who have developed multiple £100k+ sales professionals.Clear career progression: High performers can progress into Business Development Manager roles with significantly higher earning potential.Why this role is perfect for surveying graduatesInstead of staying in traditional surveying roles, you'll use your industry knowledge to sell innovative technology that is reshaping the profession.You'll work with surveying companies, infrastructure firms and engineering consultancies - helping them modernise how they capture and analyse data.It's a unique opportunity to combine technical knowledge with commercial success.Apply now and start building a career in one of the fastest-growing technology sectors in the UK.TPBN1_UKTJ

Senior Cost Manager to Associate Director level – Data CentresLeeds (Hybrid working, mixture of home, office and client sites)PermanentFull-time with flexible working and core hourGleeds is a leading global property and construction consultancy. Independent since 1875, we are proud to deliver award-winning projects around the world.We are a Great Place to Work certified employer, with our people at the heart of everything we do.With a strong pipeline of major programmes underway, we’re looking for a seasoned quantity surveyor who can confidently lead and contribute to high‑profile, technically complex projects.In this role, no two days will be the same. Your responsibilities will vary depending on the programme you’re supporting, ensuring you remain challenged, motivated, and deeply involved in the impactful work we deliver. However, several core responsibilities will consistently form the foundation of your role:Taking a lead role with clients to ensure work is done to specification and to cost.Execution and administration of various forms of contract including FIDIC and NEC suites.Stakeholder engagement across portfolio.Management of Contractor and Subcontractor accounts.Lead and support project through RIBA stages.Lead and mentor junior members of the team.Ownership of master planning and feasibility studies.Leading on estimating, benchmarking and market intelligence reports, reviews and management to ensure consistent baselines.Who we are looking for:Experience, Knowledge and Key SkillsEnd-to-end project experience within the Data Centre sectorExperience using standard forms of contract including FIDIC and NEC suites.Consultancy background preferred.Detailed knowledge and practiced experience of cost estimating and cost planning techniques.Comprehensive knowledge of construction procurement strategies, including tendering and contract strategies.Clear understanding of legislation impacting on building contracts.Ability to motivate others (including providing support and encouragement) and to lead high performance teams.Clear and effective communication skills - both oral and written.Methodical way of thinking and approach to work.Ability to absorb complex information and assess requirements readily.Excellent problem solving, negotiating, financial and numeracy skills.Sound ICT skills, with a high level of proficiency in MS Outlook, Word, Excel and PowerPoint;Ability to prepare first-class bids for services.Competent at negotiating sufficient fees to both complete services and generate required profit levels.Ability to work as part of a team and manage teams.QualificationsIdeally HNC, HND or Degree qualified in a Quantity Surveying / Cost Management, Construction Law, or similar / relevant discipline, or in some case applicants with an alternative background (e.g.: Engineering) may be considered.Professional qualifications and/or membership of the RICS, CIOB, CICES, CIPS or other relevant Chartered Institute are desirable, and will be supported if not already attained.About usGleeds is a global property and construction consultancy with over 150 years of expertise, operating in 28 countries worldwide. From iconic landmarks to critical infrastructure, we drive innovation, sustainability and value, delivering transformative projects that shape communities and redefine the built environment.As a certified Great Place to Work, Gleeds promotes an inclusive workplace where everyone feels respected and valued. We uphold Fairness, Inclusion, and Respect (FIR) and embrace team diversity. As an equal opportunities' employer, we provide support, flexibility and accessibility. For reasonable adjustments, contact our Talent Team at careers@gleeds.com.#LI-Hybrid #LI-DQ1Careers Site Advertising End DateNot SpecifiedInternal Advertising End DateNot SpecifiedAll LocationsLeedsAll Locations is a required fieldSectorData CentresAdvertising SalaryNot Specified

Hays Accountancy & Finance are supporting a growing organisation through a period of transformation and change. Due to increased workload and a focus on improving cash flow and financial controls, they are seeking an experienced Income Receivables Manager to join their finance team on a 3-5 month temporary basis.This is an excellent opportunity for an experienced Accounts Receivable or Credit Control professional to provide support to the receivables function, drive cash collections and support key finance initiatives within a complex organisation. Your new role Reporting to the Financial Controller, you will take ownership of the income and receivables function, ensuring timely collection of outstanding debt, accurate revenue reporting and continuous improvement across processes and controls. Key responsibilities will include: Managing the end-to-end Accounts Receivable, billing and credit control function Driving cash collections and reducing aged debt balances Managing sales ledger reconciliations and ensuring accurate revenue reporting Preparing cash collection forecasts and debtor analysis Monitoring and reporting on key credit control KPIs, including Debtor Days and DSO Managing disputed invoices and resolving complex customer queries Building strong relationships with internal and external stakeholders to improve collection performance Producing management information and reporting packs for senior finance stakeholders Supporting month-end and year-end reporting requirements Identifying and implementing process improvements and automation opportunities Developing and maintaining receivables procedures, controls and process documentation Managing credit risk and ensuring compliance with financial policies and procedures Supporting wider finance projects and transformation initiatives as required What you'll need to succeed Significant experience within Accounts Receivable, Credit Control or Income Management Previous experience managing or leading a receivables function Strong track record of reducing aged debt and improving cash collection performance Experience working within a Shared Service Centre or large finance function would be advantageous Excellent stakeholder management and negotiation skills Strong analytical skills with the ability to interpret and present financial data Advanced Excel and finance systems experience ACCA, CIMA, CICM qualification or active studies desirable Ability to work independently in a fast-paced and changing environment What you'll get in return 3-5 month temporary assignment Competitive hourly rate Hybrid working arrangement Opportunity to make an immediate impact in a high-profile finance role Exposure to senior stakeholders and business-critical finance projects Weekly pay through Hays What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk TPBN1_UKTJ

Senior Facilities Manager Location: Leeds Salary: Up to £50,000 + Car Allowance An excellent opportunity has arisen for an experienced Senior Facilities Manager to join a well-established and highly reputable property brand, taking responsibility for a varied commercial portfolio across Leeds City Centre and the surrounding area. The portfolio comprises a mixture of commercial office buildings and industrial sites, requiring an experienced facilities professional who can take ownership of the day-to-day operation of the properties while maintaining strong relationships with occupiers, clients and contractors. This is a varied role covering everything from service charge management and contractor performance through to M&E, compliance and the overall presentation and operation of the portfolio. Key Responsibilities Managing the day-to-day facilities operation of a portfolio of commercial and industrial properties Preparing, setting and managing service charge budgets Monitoring expenditure and assisting with service charge reconciliations Overseeing M&E services, planned preventative maintenance and reactive works Managing contractors and external service providers, ensuring agreed standards and SLAs are maintained Carrying out regular property inspections and identifying maintenance or operational requirements Ensuring statutory compliance, health & safety and site documentation are maintained across the portfolio Building strong relationships with occupiers and acting as a key point of contact for operational matters Managing planned works and coordinating contractors to minimise disruption to occupiers Supporting wider property management initiatives and continually looking for opportunities to improve service delivery The Candidate The successful candidate will have previous facilities or property management experience within a commercial environment, ideally with exposure to both office and industrial properties. You will be confident managing service charges, contractors, M&E services and compliance, while being comfortable working autonomously across a multi-site portfolio. Strong communication and stakeholder management skills are essential, alongside a professional and commercially minded approach. This is an excellent opportunity to join a recognised name within the property sector, offering a competitive salary of upto £50,000 plus car allowance and responsibility for a varied commercial portfolio. TPBN1_UKTJ

Senior Business Development Manager Healthcare Staffing | Leeds City Centre | circa £45,000 + Uncapped Commission Our client is an ambitious and fast-growing healthcare staffing provider, delivering workforce solutions to care homes, supported living services, nursing homes and specialist care providers across the UK. As the business continues to expand, they're looking for an experienced Business Development Manager with a proven background in Healthcare Recruitment or Healthcare Staffing Sales to drive new client acquisition and accelerate commercial growth. This is a pure sales role . You'll focus exclusively on developing new business and growing client accounts, supported by dedicated Recruitment, Compliance, Payroll and Operations teams who manage delivery. The Opportunity You'll be responsible for identifying new opportunities, securing new contracts and building long-term partnerships across the healthcare sector. This role is ideal for someone who thrives on winning business, opening new markets and delivering commercial growth. Key Responsibilities Generate new business within the healthcare and social care sector. Develop relationships with care homes, supported living providers, nursing homes and specialist care organisations. Manage the full sales cycle from prospecting through to contract negotiation and account growth. Maintain an active sales pipeline using CRM systems. Collaborate with internal delivery teams to ensure an exceptional client experience. About You We're looking for someone with a strong track record of winning business within the healthcare recruitment or staffing sector. You'll ideally have: Proven Business Development experience within Healthcare Recruitment, Healthcare Staffing or Social Care Recruitment. A successful history of generating new clients and growing existing accounts. Strong commercial awareness with a consultative sales approach. Excellent communication, negotiation and relationship-building skills. A self-motivated, target-driven mindset with the ability to work autonomously. What's on Offer Basic salary circa £45,000 (DOE) Uncapped commission with earnings on every hour generated Realistic six-figure earning potential for high performers Performance-related Christmas bonus 25 days holiday plus Bank Holidays Gym membership support Monday to Friday, 8:00am - 5:00pm Leeds City Centre office If you've built your career winning business within Healthcare Recruitment and are looking for a genuine opportunity to influence the growth of an ambitious healthcare staffing business, apply now or contact Sally at Headway Recruitment. TPBN1_UKTJ

Ever had to coach a manager through a tough conversation at 9am, then present workforce trends to the board by 3pm? At Lomond, our People Experience Partner does both. The role is offered on a flexible basis, split two days at our Troy Mills office in Horsforth, Leeds and two days across our branches in Yorkshire & Scotland, reporting to the Group People Director. Lomond is one of the UK's largest & fastest growing property services groups, and growth like ours needs strong people foundations. This role is the hands‑on HR presence managers turn to for everyday casework, while giving our leadership team the workforce insight they need to make good calls, from resolving ER cases to shaping how we manage change through acquisitions. • Be the first point of contact for managers & colleagues on people matters across your patch, resolving issues in real time, • Build close relationships with branch & operational managers to spot problems early, • Own routine ER casework, from probation & absence to disciplinary & grievance, escalating the complex cases, • Coach managers through difficult conversations so they can lead people matters well, • Support colleagues directly, resolving concerns before they, • Provide hands‑on support through change activity, including restructures, TUPE & acquisition integration, • Flag people risk & compliance issues promptly, keeping accurate records for your patch, • Turn people data into workforce analytics that inform decisions at Executive & Board level We're not just looking for someone who fits our team; we want to be a good fit for you too! • Significant HR Business Partnering experience in a fast paced, multi-site or operationally led business, • A track record supporting dispersed teams across multiple brands or business units, • Experience partnering with senior leadership on organisational performance & people strategy, • Hands‑on experience leading change, whether restructures, redundancy, TUPE or cultural integration, • Ability to turn complex people data into clear, commercial recommendations for senior stakeholders At Lomond Group, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife, such as: • Access discounts at over 900 retailers through our smart spending app, plus a wellbeing centre with resources to help you stay active, eat well, build financial confidence & look after your mental health, • Free, confidential counselling through our Employee Assistance Programme, • Spread the cost of the latest gadgets & appliances with our Smart Tech Scheme, • Cut your commute's carbon footprint with our Cycle2Work Scheme, • Enhanced Family Friendly Leave covering maternity, paternity, adoption & IVF, • Competitive base pay benchmarked to market, plus commission & performance bonuses on most roles, • Recognition for length of service, marked with special days & celebrations, • A pension scheme to help you build towards retirement, • Funded professional qualifications to back your development & career growth, • Regular company socials, because we work hard & socialise even harder If your application catches our eye, you'll have a first virtual interview with our Chief People Officer & Group People Director, then a second virtual conversation with our current Senior People Experience Partners. The final stage takes place in person with the MDs of the regions you'd be working with. We're looking to fill this role by 30th August 2026, though we may close it sooner if we receive a strong response. Lomond is committed to building a diverse, inclusive workplace where everyone can do their best work, whatever their background. #J-18808-Ljbffr

Ever had to coach a manager through a tough conversation at 9am, then present workforce trends to the board by 3pm? At Lomond, our People Experience Partner does both. The role is offered on a flexible basis, split two days at our Troy Mills office in Horsforth, Leeds and two days across our branches in Yorkshire & Scotland, reporting to the Group People Director. Lomond is one of the UK's largest & fastest growing property services groups, and growth like ours needs strong people foundations. This role is the hands‑on HR presence managers turn to for everyday casework, while giving our leadership team the workforce insight they need to make good calls, from resolving ER cases to shaping how we manage change through acquisitions. • Be the first point of contact for managers & colleagues on people matters across your patch, resolving issues in real time, • Build close relationships with branch & operational managers to spot problems early, • Own routine ER casework, from probation & absence to disciplinary & grievance, escalating the complex cases, • Coach managers through difficult conversations so they can lead people matters well, • Support colleagues directly, resolving concerns before they, • Provide hands‑on support through change activity, including restructures, TUPE & acquisition integration, • Flag people risk & compliance issues promptly, keeping accurate records for your patch, • Turn people data into workforce analytics that inform decisions at Executive & Board level We're not just looking for someone who fits our team; we want to be a good fit for you too! • Significant HR Business Partnering experience in a fast paced, multi-site or operationally led business, • A track record supporting dispersed teams across multiple brands or business units, • Experience partnering with senior leadership on organisational performance & people strategy, • Hands‑on experience leading change, whether restructures, redundancy, TUPE or cultural integration, • Ability to turn complex people data into clear, commercial recommendations for senior stakeholders At Lomond Group, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife, such as: • Access discounts at over 900 retailers through our smart spending app, plus a wellbeing centre with resources to help you stay active, eat well, build financial confidence & look after your mental health, • Free, confidential counselling through our Employee Assistance Programme, • Spread the cost of the latest gadgets & appliances with our Smart Tech Scheme, • Cut your commute's carbon footprint with our Cycle2Work Scheme, • Enhanced Family Friendly Leave covering maternity, paternity, adoption & IVF, • Competitive base pay benchmarked to market, plus commission & performance bonuses on most roles, • Recognition for length of service, marked with special days & celebrations, • A pension scheme to help you build towards retirement, • Funded professional qualifications to back your development & career growth, • Regular company socials, because we work hard & socialise even harder If your application catches our eye, you'll have a first virtual interview with our Chief People Officer & Group People Director, then a second virtual conversation with our current Senior People Experience Partners. The final stage takes place in person with the MDs of the regions you'd be working with. We're looking to fill this role by 30th August 2026, though we may close it sooner if we receive a strong response. Lomond is committed to building a diverse, inclusive workplace where everyone can do their best work, whatever their background. #J-18808-Ljbffr

Location/s: Bristol, Reading, Brighton, Leeds, Cambridge, London, Manchester, Cardiff; UK Mott MacDonald Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance – we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you're surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. The Water Utilities Division is Mott MacDonald's centre of excellence for responding to the UK and Ireland's water and wastewater challenges. The work we do is at the forefront of ensuring safe water supplies for future generations, preventing urban flooding, and improving the health of our rivers and coastal environments. Our multi-disciplinary teams provide a variety of services throughout the full project life cycle, from advisory services and feasibility studies to outline and detailed design. Together, we deliver best-in-class solutions to our clients while offering diverse and technically stimulating opportunities to our people. The Asset Management and Infrastructure Planning team is one of five sub-sectors within our Water Utilities Division, which employs around 350 people across the UK. We have an exciting opportunity in our Technical Assurance workstream for a senior role. As a Senior Professional for Assurance, you will be at the heart of our assurance delivery for Clients, with contributions to our delivery capability. Reporting directly to the Workstream Lead, you will be an important part of our Assurance Team and the wider asset management practice community. We work in the water sector and with other infrastructure providers both in the UK and internationally in the following workstream areas: • Technical assurance of statutory regulatory submissions such as annual performance reporting, business cases and business plans, long term strategic plans, operational performance and deliverables, • Water resource investment planning, • Wastewater and bioresources investment planning, • Strategic asset management and business planning, • Carbon and net zero appraisal and strategic planning, • Integrated systems management, • Data analytics and decision support tools, • Contract's appraisal (NEC, PPP) Essential: • Regulatory technical assurance experience linked to the water industry's AMP cycles, • Academic and professional qualifications, with relevant skills and experience, • Background of engineering, accounting/economics, asset management, auditing and technical assurance of statutory regulatory submissions such as annual performance reporting, business cases and business plans, long term strategic plans and deliverables, • Skills in asset management ISO standards and requirements, technical audits, the assessment of regulatory requirements and impacts on service outputs, service metrics, performance commitments and the associated base and enhancement schemes, • Experience of delivering technical assurance work with the constraints of regulatory submission timescales, • Membership of a professional body and/or water regulatory networks, • Capable of presenting assurance findings in a clear and understandable manner through formal and information presentations and assurance reports, • Skills to adapt to changing situations and environments and to respond quickly and proactively to emerging opportunities and risks, • Willingness to undertake assignments throughout the UK, as well as short international visits Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well-being, flexibility, and trust. We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at reasonable.adjustments@mottmac.com and we will talk to you about how we can support you. • We match employee pension contributions between 4.5% and 7%., • Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary., • Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury., • Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing., • As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes., • Our employee ownership model means no external investors, just us, creating a culture of shared success., • Our employees have a stake and a voice in our business, giving them a direct connection to our success through our personal and group performance bonuses., • As your career grows, so does your stake, recognising your long-term impact and contribution., • Your voice matters, with the opportunity to connect directly with senior leadership through formal channels to help shape our future., • For our senior roles you will have a direct pathway towards ownership from day one., • Private medical insurance for all UK colleagues., • Health cash plan to support you with every day health costs and treatments., • Access to Peppy, providing free support from menopause experts for all UK colleagues., • A variety of wellbeing support is available through our comprehensive wellbeing programme, including access for you and your family., • Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too., • A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme., • Holiday entitlement increased to a minimum of 35 days after 5 years' service., • Variety of employee saving schemes and discounts from high-street retailers., • Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave., • Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay., • Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid., • Primary annual professional institution subscription., • A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options., • Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities., • Make a difference within our communities through our social outcomes. #J-18808-Ljbffr

Location/s: Bristol, Reading, Brighton, Leeds, Cambridge, London, Manchester, Cardiff; UK Mott MacDonald Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance – we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you're surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. The Water Utilities Division is Mott MacDonald's centre of excellence for responding to the UK and Ireland's water and wastewater challenges. The work we do is at the forefront of ensuring safe water supplies for future generations, preventing urban flooding, and improving the health of our rivers and coastal environments. Our multi-disciplinary teams provide a variety of services throughout the full project life cycle, from advisory services and feasibility studies to outline and detailed design. Together, we deliver best-in-class solutions to our clients while offering diverse and technically stimulating opportunities to our people. The Asset Management and Infrastructure Planning team is one of five sub-sectors within our Water Utilities Division, which employs around 350 people across the UK. We have an exciting opportunity in our Technical Assurance workstream for a senior role. As a Senior Professional for Assurance, you will be at the heart of our assurance delivery for Clients, with contributions to our delivery capability. Reporting directly to the Workstream Lead, you will be an important part of our Assurance Team and the wider asset management practice community. We work in the water sector and with other infrastructure providers both in the UK and internationally in the following workstream areas: • Technical assurance of statutory regulatory submissions such as annual performance reporting, business cases and business plans, long term strategic plans, operational performance and deliverables, • Water resource investment planning, • Wastewater and bioresources investment planning, • Strategic asset management and business planning, • Carbon and net zero appraisal and strategic planning, • Integrated systems management, • Data analytics and decision support tools, • Contract's appraisal (NEC, PPP) Essential: • Regulatory technical assurance experience linked to the water industry's AMP cycles, • Academic and professional qualifications, with relevant skills and experience, • Background of engineering, accounting/economics, asset management, auditing and technical assurance of statutory regulatory submissions such as annual performance reporting, business cases and business plans, long term strategic plans and deliverables, • Skills in asset management ISO standards and requirements, technical audits, the assessment of regulatory requirements and impacts on service outputs, service metrics, performance commitments and the associated base and enhancement schemes, • Experience of delivering technical assurance work with the constraints of regulatory submission timescales, • Membership of a professional body and/or water regulatory networks, • Capable of presenting assurance findings in a clear and understandable manner through formal and information presentations and assurance reports, • Skills to adapt to changing situations and environments and to respond quickly and proactively to emerging opportunities and risks, • Willingness to undertake assignments throughout the UK, as well as short international visits Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well-being, flexibility, and trust. We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at reasonable.adjustments@mottmac.com and we will talk to you about how we can support you. • We match employee pension contributions between 4.5% and 7%., • Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary., • Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury., • Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing., • As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes., • Our employee ownership model means no external investors, just us, creating a culture of shared success., • Our employees have a stake and a voice in our business, giving them a direct connection to our success through our personal and group performance bonuses., • As your career grows, so does your stake, recognising your long-term impact and contribution., • Your voice matters, with the opportunity to connect directly with senior leadership through formal channels to help shape our future., • For our senior roles you will have a direct pathway towards ownership from day one., • Private medical insurance for all UK colleagues., • Health cash plan to support you with every day health costs and treatments., • Access to Peppy, providing free support from menopause experts for all UK colleagues., • A variety of wellbeing support is available through our comprehensive wellbeing programme, including access for you and your family., • Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too., • A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme., • Holiday entitlement increased to a minimum of 35 days after 5 years' service., • Variety of employee saving schemes and discounts from high-street retailers., • Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave., • Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay., • Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid., • Primary annual professional institution subscription., • A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options., • Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities., • Make a difference within our communities through our social outcomes. #J-18808-Ljbffr

Ever had to coach a manager through a tough conversation at 9am, then present workforce trends to the board by 3pm? At Lomond, our People Experience Partner does both. The role is offered on a flexible basis, split two days at our Troy Mills office in Horsforth, Leeds and two days across our branches in Yorkshire & Scotland, reporting to the Group People Director. Lomond is one of the UK's largest & fastest growing property services groups, and growth like ours needs strong people foundations. This role is the hands‑on HR presence managers turn to for everyday casework, while giving our leadership team the workforce insight they need to make good calls, from resolving ER cases to shaping how we manage change through acquisitions. • Be the first point of contact for managers & colleagues on people matters across your patch, resolving issues in real time, • Build close relationships with branch & operational managers to spot problems early, • Own routine ER casework, from probation & absence to disciplinary & grievance, escalating the complex cases, • Coach managers through difficult conversations so they can lead people matters well, • Support colleagues directly, resolving concerns before they, • Provide hands‑on support through change activity, including restructures, TUPE & acquisition integration, • Flag people risk & compliance issues promptly, keeping accurate records for your patch, • Turn people data into workforce analytics that inform decisions at Executive & Board level We're not just looking for someone who fits our team; we want to be a good fit for you too! • Significant HR Business Partnering experience in a fast paced, multi-site or operationally led business, • A track record supporting dispersed teams across multiple brands or business units, • Experience partnering with senior leadership on organisational performance & people strategy, • Hands‑on experience leading change, whether restructures, redundancy, TUPE or cultural integration, • Ability to turn complex people data into clear, commercial recommendations for senior stakeholders At Lomond Group, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife, such as: • Access discounts at over 900 retailers through our smart spending app, plus a wellbeing centre with resources to help you stay active, eat well, build financial confidence & look after your mental health, • Free, confidential counselling through our Employee Assistance Programme, • Spread the cost of the latest gadgets & appliances with our Smart Tech Scheme, • Cut your commute's carbon footprint with our Cycle2Work Scheme, • Enhanced Family Friendly Leave covering maternity, paternity, adoption & IVF, • Competitive base pay benchmarked to market, plus commission & performance bonuses on most roles, • Recognition for length of service, marked with special days & celebrations, • A pension scheme to help you build towards retirement, • Funded professional qualifications to back your development & career growth, • Regular company socials, because we work hard & socialise even harder If your application catches our eye, you'll have a first virtual interview with our Chief People Officer & Group People Director, then a second virtual conversation with our current Senior People Experience Partners. The final stage takes place in person with the MDs of the regions you'd be working with. We're looking to fill this role by 30th August 2026, though we may close it sooner if we receive a strong response. Lomond is committed to building a diverse, inclusive workplace where everyone can do their best work, whatever their background. #J-18808-Ljbffr

Location/s: Bristol, Reading, Brighton, Leeds, Cambridge, London, Manchester, Cardiff; UK Mott MacDonald Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance – we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you're surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. The Water Utilities Division is Mott MacDonald's centre of excellence for responding to the UK and Ireland's water and wastewater challenges. The work we do is at the forefront of ensuring safe water supplies for future generations, preventing urban flooding, and improving the health of our rivers and coastal environments. Our multi-disciplinary teams provide a variety of services throughout the full project life cycle, from advisory services and feasibility studies to outline and detailed design. Together, we deliver best-in-class solutions to our clients while offering diverse and technically stimulating opportunities to our people. The Asset Management and Infrastructure Planning team is one of five sub-sectors within our Water Utilities Division, which employs around 350 people across the UK. We have an exciting opportunity in our Technical Assurance workstream for a senior role. As a Senior Professional for Assurance, you will be at the heart of our assurance delivery for Clients, with contributions to our delivery capability. Reporting directly to the Workstream Lead, you will be an important part of our Assurance Team and the wider asset management practice community. We work in the water sector and with other infrastructure providers both in the UK and internationally in the following workstream areas: • Technical assurance of statutory regulatory submissions such as annual performance reporting, business cases and business plans, long term strategic plans, operational performance and deliverables, • Water resource investment planning, • Wastewater and bioresources investment planning, • Strategic asset management and business planning, • Carbon and net zero appraisal and strategic planning, • Integrated systems management, • Data analytics and decision support tools, • Contract's appraisal (NEC, PPP) Essential: • Regulatory technical assurance experience linked to the water industry's AMP cycles, • Academic and professional qualifications, with relevant skills and experience, • Background of engineering, accounting/economics, asset management, auditing and technical assurance of statutory regulatory submissions such as annual performance reporting, business cases and business plans, long term strategic plans and deliverables, • Skills in asset management ISO standards and requirements, technical audits, the assessment of regulatory requirements and impacts on service outputs, service metrics, performance commitments and the associated base and enhancement schemes, • Experience of delivering technical assurance work with the constraints of regulatory submission timescales, • Membership of a professional body and/or water regulatory networks, • Capable of presenting assurance findings in a clear and understandable manner through formal and information presentations and assurance reports, • Skills to adapt to changing situations and environments and to respond quickly and proactively to emerging opportunities and risks, • Willingness to undertake assignments throughout the UK, as well as short international visits Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well-being, flexibility, and trust. We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at reasonable.adjustments@mottmac.com and we will talk to you about how we can support you. • We match employee pension contributions between 4.5% and 7%., • Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary., • Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury., • Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing., • As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes., • Our employee ownership model means no external investors, just us, creating a culture of shared success., • Our employees have a stake and a voice in our business, giving them a direct connection to our success through our personal and group performance bonuses., • As your career grows, so does your stake, recognising your long-term impact and contribution., • Your voice matters, with the opportunity to connect directly with senior leadership through formal channels to help shape our future., • For our senior roles you will have a direct pathway towards ownership from day one., • Private medical insurance for all UK colleagues., • Health cash plan to support you with every day health costs and treatments., • Access to Peppy, providing free support from menopause experts for all UK colleagues., • A variety of wellbeing support is available through our comprehensive wellbeing programme, including access for you and your family., • Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too., • A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme., • Holiday entitlement increased to a minimum of 35 days after 5 years' service., • Variety of employee saving schemes and discounts from high-street retailers., • Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave., • Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay., • Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid., • Primary annual professional institution subscription., • A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options., • Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities., • Make a difference within our communities through our social outcomes. #J-18808-Ljbffr

This role is suited to a strong consulting Manager who can work across sectors, quickly understand different client contexts, and bring structure, insight and momentum to complex contact centre and customer operations challenges. As a Manager, you will lead contact centre and customer operations eng

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Corecom Consulting in Leeds is seeking a Contact Centre Technology & AI Manager to own a large-scale customer contact environment, focusing on telephony, dialler tech, customer routing and AI-driven engagement. The role sits at the intersection of technology, operations and customer experience, ensu

Here at Alexander Lloyd, we are currently working with a well-known third-party administrator to support their search for a DB Administration Manager to oversee the administration and contact centre operations, driving excellent member and client service and ensuring full pension scheme compliance.

M&E Project Manager – Leeds Location: Leeds Centre Contract: Immediate Start – April 2027 Working Pattern: 5 days per week / 44 hours The Opportunity We are recruiting an experienced M&E Project Manager to join a major new-build residential development in Leeds city centre. The role will focus on the MEP delivery of additional client and amenity spaces, managing the process from design and procurement through to installation, commissioning and handover. Reporting to the Senior Project Manager, you will act as the key M&E contact for these areas, managing client expectations and coordinating specialist subcontractors and directly employed resources. Key Responsibilities • Manage MEP works from design through to commissioning and handover., • Act as the key M&E contact for client/amenity spaces., • Manage design coordination, procurement and pre-commencement activities., • Manage specialist MEP subcontract packages and directly employed operatives., • Lead MEP delivery on site, ensuring programme, quality and H&S requirements are met., • Manage H&S, Safe Systems of Work (SSoW) and quality matters., • Monitor progress, planning, reporting and resource requirements., • Manage cost plans, material ordering and relevant commercial activities., • Oversee setting to work of operatives and subcontractors., • Lead testing, commissioning, snagging and final handover. Essential Requirements • Proven M&E / MEP Project Management experience within construction., • Experience managing client expectations and project reporting., • Strong understanding of H&S and SSoW., • Experience managing directly employed resources and specialist subcontractors., • Good understanding of commercial practices and procurement., • Experience with MEP installation, testing and commissioning., • CSCS Project Manager or Engineer card., • SMSTS qualification., • Good IT/computer skills., • Strong communication, leadership and team-management skills., • Self-motivated, organised and able to manage own workload effectively. This is an excellent opportunity for a hands-on M&E Project Manager to take responsibility for a key element of a major residential development. Immediate availability is highly desirable

Salter Grange is working with a leading international construction and engineering organisation delivering major projects across the Data Centre, Life Sciences and Mission Critical sectors. We are currently seeking an experienced CSA QA Engineer to join a major project in Vienna. CSA QA Engineer Key Responsibilities • Support the Quality Manager in achieving project quality objectives., • Conduct site inspections against ITPs, specifications and quality standards., • Review ITPs, quality plans, procedures, test plans and subcontractor/vendor documentation., • Manage and close out NCRs, corrective actions and root cause analysis., • Carry out internal and supply chain quality audits., • Review work packs, test packs and handover documentation., • Deliver quality inductions and training to project teams and subcontractors., • Produce weekly/monthly quality reports and monitor KPIs., • Promote continuous improvement and quality best practice across the project. CSA QA Engineer Requirements • 5+ years' QA/QC or Quality Engineering experience within construction, engineering, petrochemical, manufacturing or similar., • Engineering Diploma/Degree, ideally CSA, Electrical or Mechanical., • ISO 9001:2015 Lead or Internal Auditor qualification., • Strong knowledge of QMS, ITPs, quality plans and procedures., • Experience with NCRs, audits and subcontractor quality management., • Strong communication and presentation skills., • Data Centre / Mission Critical experience highly desirable. Interested? Apply now or contact Salter Grange for a confidential conversation

Internal Account Manager Location: Leeds office Employment Type: Full-time We are currently working with a leading provider of tech services to the gas/heating industry, to recruit an Internal Account Manager based out of the Leeds office The Role This is a relationship-led, commercially focused account management role. You'll spend a significant amount of your time on the phone, building relationships with engineers and other customers This isn't a high-volume call-centre role. We want someone who can have genuine commercial conversations, build trust and influence people. What You'll Do Identify opportunities to overcome objections and remove barriers to engagement. Explain relevant work opportunities and the benefits of remaining active on the platform. Encourage engineers to update their availability, skills and coverage areas where appropriate. Follow up consistently until an engineer is successfully reactivated. Continue managing the relationship after reactivation to encourage repeat usage. Build relationships Become a trusted point of contact for your engineer portfolio. Develop strong relationships with engineers and understand their individual businesses. Take the time to understand what motivates each engineer and what type of work they are looking for. Provide a consistently professional and positive experience. Listen to feedback and identify recurring issues affecting engineer engagement. Work with internal teams to resolve problems quickly. Drive commercial results Own your engineer reactivation pipeline. Work towards agreed activity, conversion and reactivation targets. Prioritise your time based on engineer potential and likelihood of reactivation. Monitor engagement following reactivation and identify opportunities to increase repeat usage. Maintain accurate CRM records and ensure all follow-ups are completed. Analyse your own performance and continually look for ways to improve conversion. Test different messaging and approaches to understand what gets engineers back onto the platform. Collaborate with Operations, Sales, Customer Service and other internal teams. Share engineer feedback and insights with the wider business. Highlight opportunities to improve the engineer experience. Who We're Looking For We're looking for someone who is confident, commercially minded, personable and persistent. You might currently be an: Account Manager Internal Sales Executive Customer Success Executive Customer Service Advisor Business Development Executive Recruitment Consultant Sales Executive Account Executive Customer Retention Executive The most important thing is that you're comfortable building relationships over the phone and influencing customer behaviour. Experience working with engineers, tradespeople, contractors or other technical/field-based professionals would be particularly valuable. You'll need to be: A great communicator You can speak confidently with different types of people and quickly establish rapport. Commercially minded You understand that good relationships need to translate into measurable commercial outcomes. Naturally curious You ask questions rather than making assumptions. When someone says they're no longer interested, you want to understand why. Persistent You're comfortable following up and don't get discouraged by unanswered calls or initial objections. Customer-focused You genuinely want to understand the customer's needs and find a solution that works for them. Target-driven You enjoy having clear goals and seeing the impact of your work in the numbers. Organised You're able to manage a significant portfolio of accounts, prioritise effectively and keep on top of follow-ups. Proactive You don't wait to be told what to do. You look for opportunities, identify problems and take action. Experience Essential Previous experience in sales, account management, customer success or customer service. Excellent verbal and written communication skills. Comfortable making outbound telephone calls. Experience building and maintaining customer relationships. Experience working towards targets or KPIs. Strong objection-handling and influencing skills. Good organisational and time-management skills. Comfortable using CRM systems and digital platforms. Desirable Experience in one or more of the following would be advantageous: Renewable energy / cleantech Solar PV Battery storage EV charging Heat pumps Heating / boilers HVAC / air conditioning Electrical services Construction Building services Field service Engineer or contractor networks Recruitment of engineers or tradespeople B2B technology platforms Marketplaces

Temporary Receptionist Dates: Monday 18th August & Tuesday 19th August (initial assignment) Hours: 8:00am – 5:00pm Lunch: 1 hour unpaid break Pay: £13.20 per hour Location: Leeds City Centre We are currently recruiting for a professional and personable Temporary Receptionist to support a well established professional services organisation in Leeds City Centre. This is an excellent opportunity for someone who is looking for extra cash for summer with previous reception or front-of-house experience who enjoys working in a busy professional environment and providing outstanding customer service. The Role Reporting into the front of house team manager, you will be the first point of contact for visitors and telephone enquiries, ensuring the reception area is managed efficiently and professionally while also providing general administrative support to the wider office. Main Duties & Responsibilities • Greeting visitors and providing a professional first impression, • Managing visitor sign-in procedures and issuing visitor passes, • Answering incoming calls and directing enquiries promptly and professionally, • Booking meeting rooms and arranging refreshments for internal and external meetings, • Assisting with travel and accommodation bookings when required, • Carrying out general administration duties including filing, photocopying and data entry, • Maintaining a professional reception environment at all times About You We are looking for candidates who can demonstrate: • Previous experience in a receptionist, front-of-house or office support role, • Strong customer service and communication skills, • A professional and friendly manner, • Good organisational and time management skills, • Confidence using Microsoft Office including Outlook, Word and Excel, • The ability to work independently and manage a busy reception area effectively This role would suit candidates from backgrounds such as Receptionist, Front of House, Corporate Receptionist, Office Administrator, Customer Service Administrator or Facilities Receptionist. Benefits ·Competitive hourly rate ·Modern Leeds city centre office environment ·Friendly and supportive team ·Extra cash over the summer ·Opportunity for future temporary assignments Due to the short-term nature of the assignment, applicants must be available to work on 18th and 19th August. If you are immediately available and looking for a temporary opportunity in Leeds City Centre, we would love to hear from you

Hays Accountancy & Finance are supporting a growing organisation through a period of transformation and change. Due to increased workload and a focus on improving cash flow and financial controls, they are seeking an experienced Income Receivables Manager to join their finance team on a 3-5 month temporary basis.This is an excellent opportunity for an experienced Accounts Receivable or Credit Control professional to provide support to the receivables function, drive cash collections and support key finance initiatives within a complex organisation. Your new role Reporting to the Financial Controller, you will take ownership of the income and receivables function, ensuring timely collection of outstanding debt, accurate revenue reporting and continuous improvement across processes and controls. Key responsibilities will include: Managing the end-to-end Accounts Receivable, billing and credit control function Driving cash collections and reducing aged debt balances Managing sales ledger reconciliations and ensuring accurate revenue reporting Preparing cash collection forecasts and debtor analysis Monitoring and reporting on key credit control KPIs, including Debtor Days and DSO Managing disputed invoices and resolving complex customer queries Building strong relationships with internal and external stakeholders to improve collection performance Producing management information and reporting packs for senior finance stakeholders Supporting month-end and year-end reporting requirements Identifying and implementing process improvements and automation opportunities Developing and maintaining receivables procedures, controls and process documentation Managing credit risk and ensuring compliance with financial policies and procedures Supporting wider finance projects and transformation initiatives as requiredWhat you'll need to succeed Significant experience within Accounts Receivable, Credit Control or Income Management Previous experience managing or leading a receivables function Strong track record of reducing aged debt and improving cash collection performance Experience working within a Shared Service Centre or large finance function would be advantageous Excellent stakeholder management and negotiation skills Strong analytical skills with the ability to interpret and present financial data Advanced Excel and finance systems experience ACCA, CIMA, CICM qualification or active studies desirable Ability to work independently in a fast-paced and changing environment What you'll get in return 3-5 month temporary assignment Competitive hourly rate Hybrid working arrangement Opportunity to make an immediate impact in a high-profile finance role Exposure to senior stakeholders and business-critical finance projects Weekly pay through Hays What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

An exciting opportunity has arisen for an experienced Finance Manager to join a well-established and growing Regional Architectural Practice to be based at its Head Office in Leeds city centre. This is a pivotal leadership role, responsible for overseeing the finance function and providing strategic financial insight to support continued business growth. Reporting directly to senior leadership, you will play a key role in driving financial performance, ensuring robust governance, and delivering accurate financial reporting across the organisation. The Role As Finance Manager, you will take ownership of the company's financial operations, leading the month-end and year-end processes whilst ensuring the business maintains strong financial controls and compliance. Key responsibilities include: Managing the day-to-day finance function, including accounts payable, accounts receivable, payroll and billing Producing accurate monthly management accounts and financial reports Preparing budgets, forecasts and cash flow projections Monitoring cash flow and working capital to support financial stability Providing financial analysis and commercial insight to support strategic decision making Managing the annual audit process and liaising with external auditors Ensuring compliance with accounting standards, tax legislation and statutory reporting requirements Developing and improving financial systems, reporting processes and internal controls Monitoring project profitability and providing financial support to operational teams Overseeing pension administration, company insurance renewals and other finance-related compliance activities Managing and developing an Accounts Assistant About You We're looking for an experienced finance professional who enjoys working in a hands-on leadership role and can confidently influence stakeholders across the business. You'll ideally have: Previous experience in a Finance Manager or Senior Accountant position Strong management accounting and financial reporting experience Excellent budgeting, forecasting and cash flow management skills A thorough understanding of UK accounting standards and financial compliance Experience managing external audits Strong analytical skills with the ability to provide commercial financial insight Experience implementing and improving financial controls and processes Excellent communication skills and the ability to build strong relationships across the business Professional qualifications (ACA, ACCA or CIMA) would be advantageous, although applications from suitably experienced candidates who are qualified by experience will also be considered. What's on Offer? Salary of £55,000 - £60,000 A key leadership role within a growing business Opportunity to influence strategic decision making Supportive and collaborative working environment Career progression as the business continues to grow If you're an ambitious Finance Manager looking for your next challenge and want to join a business where your expertise will make a genuine impact, we'd love to hear from you. Apply today for a confidential discussion, or for further information, please contact James Jackson at Conrad Consulting

Facilities Professional Location: Leeds City Centre Salary: Circa £35,000 per annum Bonus: Annual company bonus Working Pattern: Office-based Sector: Risk Management / Facilities Management THE ROLE We are looking for an organised, proactive and commercially minded Facilities Professional to join a rapidly growing risk management business based in Leeds City Centre. The company provides risk management, compliance and facilities management services to a property portfolio consisting predominantly of vacant properties, managing the risks and requirements associated with empty buildings. The business has grown significantly, increasing revenue from approximately £2m to £10m over the past two years, and is now looking for the right person to take ownership of the facilities management requirements across a major contract. The contract will initially cover approximately 700 properties in Phase 1, with the portfolio expected to increase to around 6,000 properties in Phase 2. This is an exciting opportunity to join the business at an important stage of its growth. A team will be built around the successful candidate as the contract expands, creating genuine opportunities for career progression, increased responsibility and team management. You will oversee the coordination and delivery of hard FM and compliance works, working closely with subcontractors, clients and internal teams to ensure works are delivered efficiently and within agreed SLAs. KEY RESPONSIBILITIES Coordinating and overseeing planned and reactive hard FM works across the property portfolio. Managing works across areas including roller shutters, fire systems, water, electrical works, remedials and other building services. Managing and coordinating subcontractors to ensure works are allocated, scheduled and completed within agreed timescales. Building and maintaining strong relationships with the subcontractor network. Acting as a key point of contact for the client, providing clear updates on works, progress, outstanding issues and performance. Monitoring service delivery against agreed SLAs and taking action where performance falls below expectations. Managing multiple properties, contractors and workstreams simultaneously within a fast-paced environment. Chasing subcontractors for updates, attendance dates, completion information and outstanding documentation. Ensuring all systems, job records and compliance information are kept accurate and up to date. Identifying opportunities to improve efficiency, processes and service delivery across the contract. Working closely with the wider management team to ensure the contract is delivered effectively. As the portfolio grows, helping to build and develop a team around the contract and taking on increased responsibility. ABOUT YOU The successful candidate must have previous hard Facilities Management experience and a strong understanding of building services, maintenance and compliance. You must have experience dealing with and managing subcontractors, including allocating works, monitoring performance, chasing outstanding jobs and ensuring works are delivered to the required standard and timescale. You will be highly organised, proactive and comfortable managing a high volume of work across multiple properties. You will have excellent communication skills and be confident dealing directly with clients, contractors and internal stakeholders. You will be commercially aware, solution-focused and able to identify issues before they become problems. Strong attention to detail, administration and IT skills are essential, along with the ability to prioritise workloads and work effectively under pressure. Most importantly, you will be someone who wants to develop with the business. As the contract grows from 700 to potentially 6,000 properties, there will be a genuine opportunity to build a team, take on more responsibility and progress your career. WHAT'S ON OFFER Annual company bonus. Leeds City Centre office. Opportunity to take ownership of a major FM contract. Initial responsibility for approximately 700 properties, growing to around 6,000 properties. The opportunity to build a team around the contract as it expands. Clear opportunities for progression and increased responsibility. Join a business that has grown from £2m to £10m revenue in just two years. The opportunity to play a key role in the continued growth and development of the FM operation. THE IDEAL BACKGROUND This role could suit an experienced Facilities Professional, Facilities Coordinator, Facilities Manager, Hard FM Coordinator, Hard Services Coordinator, Facilities Management Coordinator, Maintenance Coordinator, Contract Coordinator or Facilities Operations Coordinator. Candidates must have genuine hard FM experience and subcontractor management experience

TPS Van Sales Driver Role Profile To deliver and collect parts efficiently - maximising accuracy and minimising damage. Develop and maintain outstanding relationships with customers. Leverage these relationships to sell additional products and meet van sales targets. Key Responsibilities Deliveries Check orders to be delivered with the invoice - deal with any anomalies and advise the Warehouse team Ensure all parts on the invoice are loaded efficiently and effectively onto the delivery van Complete the van sales delivery logs & whiteboard fully and accurately Gain authorised signatures and printed names from customers for all parts delivered Ensure that receipts or payments are received for all parts delivered Work with other TPS colleagues to facilitate the efficient delivery of parts Drive in a safe and courteous manner within the law, at all times ensuring that the Driver Behaviour guidelines are followed Return cash credits to customers in line with current process found in the Operations Manual Customer Have a full understanding of the TPS Brand Values & USP to professionally represent the TPS Brand Provide the highest levels of customer service by providing a knowledgeable, courteous, responsive and eficient van delivery service Work with all departments to provide a consistent excellent customer service experience As the face of TPS maintain a professional and smart appearance at all times (including your delivery vehicle) Always act in a courteous and professional manner Report any customer complaints to the Sales Manager Check that all parts delivered match with the customer invoice Plan the most direct routes to meet customer requirements - share these with the TPS team taking into account the delivery reference and customer priority Deliver and collect parts in an efficient and timely manner Sales Achieve own sales targets through building excellent customer relationships Keep up to date with current and future promotional campaigns and offers and share marketing messages/promotions with customers on delivery route Feedback to the Sales Manager any potential sales information gathered on the delivery runs (e.g. opening of new a Bodyshop, garage etc.) Seek additional sales opportunities and work with TPS sales colleagues to exploit them Ensure all van sales are logged on the appropriate systems Systems and Processes Ensure compliance with business standards and processes, financial, legal and ethical guidelines Handle all cash, cheque payments securely and in line with the cash handling policy Report any accidents or incidents immediately to the direct line manager (Warehouse Supervisor/TPS Centre Manager) Ensure that vans are maintained in a clean and roadworthy condition before each delivery run, that tyres and levels are checked regularly and that required services and repairs are arranged as per the TPS guidelines as outlined in the Operations Manual Economise on fuel costs where possible by finding the cheapest fuel price options available. Maintain driver's log accurately and legibly Maintain the van mobile phone to enable the TPS centre to contact as required and adhere to the safe driving guidelines as outlined in the Operations Manual Adhere to the manual handling guidelines as outlined in the Operations Manual Correctly adhere to Vehicle Payloads Ensure personal protective equipment are correctly used and stored Other Assist with picking parts where required by the Warehouse Team Assist with Perpetual Checking of Stock where required by the Warehouse Team Ensure the Centre is kept tidy and free from rubbish Utilise training courses via learning services to continually develop and maintain skills to efficiently and effectively perform in your role Key Competencies Genuinely TPS Customer Experience Managing Self Operational Effectiveness Experience and Knowledge Holds a current and full clean driving licence Excellent customer handling skills - able to build strong relationships Strong desire to succeed and exceed allocated sales targets Good communication skills Ability to work in a small team, as well as on own initiative Knowledge of local area Experience of selling through building strong customer relationships Ability to lift and carry heavy items Honest disposition due to cash handling responsibilities When applying for this role please consider that we require candidates to have a valid full UK driving license as a minimum requirement for the role. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement – 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please

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