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JOB TITLE: Jira Developer (Jira Service Management - JSM) \n REPORTS TO TITLE: Product Manager \n BUSINESS FUNCTION/ SUB-FUNCTION: MD Office / IT Systems \n LOCATION: Manchester or Leeds \n ROLE PURPOSE: \n The Jira Developer is responsible for managing, configuring, and maintaining GBS’s Jira Service Management (JSM) platform. This role ensures the system supports business and IT service processes efficiently, aligns with ITIL standards, and enables continuous improvement across GBS operations. \n ROLE and RESPONSIBILITIES: \n Configuration & Customisation: \n\n • Design, configure, and maintain Jira Service Management workflows, fields, forms, and automation rules.\n, • Develop and maintain business rules, scripts, and APIs to support process automation and integration.\n, • Integrate Jira Service Management with other enterprise tools and systems through APIs.\n, • Ensure platform stability, security, and compliance with organizational policies.\n\n Operations & Process Management: \n\n • Collaborate with stakeholders to gather requirements and translate them into technical solutions.\n, • Administer user accounts, roles, and permissions within JSM.\n, • Implement and support ITIL-based processes: Incident, Problem, Change, and Service Request Management.\n, • Oversee and manage the incident management process within the ITSM platform.\n, • Manage change control processes, ensuring updates are documented, tested, and deployed with minimal disruption.\n, • Ensure that changes are documented, tested, and implemented with minimal disruption.\n, • Maintain accurate IT asset data and track hardware and software lifecycle using Jira’s asset management capabilities.\n\n Reporting & Continuous Improvement: \n\n • Analyse data to identify trends and recommend process or system improvements.\n, • Provide insights and recommendations for continuous improvement.\n, • Ensure platform security, stability, and compliance.\n, • Provide user support, guidance, and training on Jira Service Management features\n, • Promote collaboration and knowledge sharing within the GBS support service.\n\n ESSENTIAL SKILLS and EXPERIENCE: \n\n • Bachelor's degree in Information Technology, Computer Science, or relevant experience in related field.\n, • Demonstrable experience administering or developing within JSM or other ITSM tools (e.g. ServiceNow, BMC Remedy, FreshWork) or similar.\n, • Strong understanding of ITIL processes and ITSM best practices.\n, • Strong technical skills around API’s and related automation.\n, • Knowledge of AI Tools, Framework, governance, and ITSM best practices and industry standards.\n, • Excellent problem-solving skills and attention to detail.\n, • Strong written and verbal communication skills.\n, • Excellent communication skills and the ability to explain technical concepts to non-technical users.\n, • Effective stakeholder and solution management.\n\n DESIRABLE SKILLS and EXPERIENCE: \n\n • ITIL Foundation Certification, Atlassian Certified Professional, Jira Certified Developer.\n\n WHAT WE OFFER: \n\n • Salary dependent on experience\n, • 25 days annual leave, plus 8 public holiday\n, • 1-day extra leave per year of service, up to a maximum of 5 days\n, • Workplace pension scheme\n, • Tuition reimbursement for career development courses\n, • Flexible Benefits: Cycle to Work, Workplace Nursery, Tech scheme and much more\n, • Perks@Work discounts platform, wellbeing centre and much more\n, • Reward and recognition programme\n, • £500 award employee referral scheme\n, • Discretionary annual performance bonus\n\n "I joined GBS in 2025 at a pivotal time in its journey towards excellence. Working to create the best learning environment for our students is a very exciting and rewarding exercise. Everyone in the organisation works together to make a huge difference to those who have not had access to higher education before.". -(Professor Peter Flew, Vice Provost).

Lead engineering excellence across products that protect revenue today while creating a stronger, more resilient foundation for critical business operations and future modernization. The Director is responsible for leading multiple software development departments delivering business-critical B2B integration solutions. The role combines people leadership, technical governance, and strategic alignment across a distributed, global organization. The Director ensures teams operate efficiently, follow defined processes and standards, and deliver secure, scalable, and high-quality solutions aligned with the company’s business objectives. We are looking for a leader that has led transformational efforts, created and delivered technical roadmaps, and creates engineering excellence. This leader plays a key role in protecting and generating revenue by ensuring our products meet the needs of our large and diverse customer base. • Partner with Product, QA, and Architecture teams to define the roadmap, prioritizing high-value initiatives and platform enhancements., • Drive the adoption of automation, CI/CD pipelines, and other tools to increase development velocity and reliability., • Define and continuously improve software development processes, methodologies, and SDLC best practices., • Establish and enforce release criteria, automated testing goals, and quality benchmarks across teams., • Ensure that development processes comply with regulatory and audit requirements, including ISAE3402., • Manage leaders and broader team across multiple locations (primarily Europe, Vietnam, China, and US)., • Lead four departments consisting of architects, developers, QA engineers, database specialists, and monitoring teams., • Define individual goals, follow up on performance, and conduct regular evaluations., • Drive employee engagement, motivation, and retention across geographically distributed teams., • Promote continuous learning by initiating cross training and identifying ways for the team to grow their skills and experiences., • Ensure strong alignment between development teams and key stakeholders, including; Product, Services + Support, Tech Ops and Sales, • Act as a key interface between business and engineering to ensure delivery meets business expectations., • Contribute to cross-functional initiatives and organizational improvements., • Responsible for architecture, design, and security across a portfolio of multiple software products (approx. 10+ systems within B2B supply chain integration)., • Promote innovation in architecture, automation, and development practices to improve scalability, reliability, and user experience., • Ensure that teams deliver according to agreed goals, roadmaps, and priorities., • Monitor performance and capacity across teams and initiate improvements where needed., • Drive execution excellence, ensuring that delivery is not only stable but continuously improving (moving beyond "BAU" mindset where relevant)., • Drive routines and commitments through leaders for daily standups and sprint planning to ensure roadmap alignment and timely resolution of high-priority issues., • Demonstrate proficiency and curiosity in using AI-enabled engineering tools to enhance productivity, code quality, and problem-solving, while adhering to secure coding standards and engineering best practices., • Bachelor’s degree in Computer Science, or related field preferred or equivalent work experience., • 10+ years of software engineering experience, with at least 5 years in engineering leadership, including leading global teams, • Proven success leading teams delivering SaaS or enterprise B2B products, • Expertise in development frameworks and languages (Java, C#, .NET, Node.js, Python, or similar), • Demonstrated experience improving team velocity, scaling agile processes, and optimizing engineering workflows, • Experience owning release trains on live, customer-facing platforms with zero-disruption requirements, • Solid understanding of software architecture, development processes, and system design, • Strong stakeholder management and communication skills, • Ability to balance strategic thinking with operational execution, • Experience with governance, compliance and audit-driven development processes, • Continuous improvement mindset with focus on quality and efficiency, • Evidence of building strong engineering culture rooted in autonomy, accountability, and technical excellence and KPIs, • Experience with integration platforms specifically Supply Chain preferred TrueCommerce is a high-performing global supply chain network that provides fully integrated, end-to-end supply chain visibility and management. We've empowered some of the biggest brands in the world to improve their supply chain performance: Schneider Electric, Siemens, Ocean Spray, and many more. Please visit our careers website for additional information. #J-18808-Ljbffr

Here at Car Finance 247, we are looking for an experienced AI Engineer to join our expanding Technology team and help build production AI services that improve how customers, colleagues and partners move through the car finance journey. As a AI Engineer, you will take a leading role in solving complex, high-impact challenges across the automotive finance industry. You will design, build and deploy production-grade AI solutions, including LLM-powered virtual agents, agentic AI systems and intelligent automation that improve the customer finance journey and support better operational outcomes. Reporting to the Director of Technology, you will help keep Car Finance 247 at the forefront of AI and emerging technology. You will work closely with stakeholders across the business to identify where AI can deliver the greatest value, shape ideas into practical solutions, rapidly develop proof of concepts, and take successful initiatives through to secure, scalable and fully operational services. This is a hands-on role with the opportunity to influence our AI strategy, establish engineering best practices and deliver intelligent products that create measurable value for both our customers and the business. You will work across customer-facing journeys and internal operational workflows, turning promising AI ideas into secure, observable and maintainable services. The role suits someone who enjoys hands-on engineering, rapid experimentation and taking responsibility for the path from prototype to production. Key Responsibilities AI Solution Development: Design, build and deploy production-grade AI solutions using modern LLM and agentic AI frameworks such as LangChain, LangGraph and Microsoft Foundry, working closely with stakeholders to identify high-value use cases across the business. AI Platform & API Engineering: Lead the development of scalable APIs and services to host AI and machine learning capabilities, managing the integration, maintenance and continuous improvement of workloads across Azure. Cross-Functional Delivery: Collaborate closely with Data Analysts, Data Engineers, QA Engineers, Software Developers and other Technology teams to deliver complex projects efficiently, adapting technical approaches to wider platform, product and business needs. End-to-End Project Ownership: Take ownership of AI initiatives from initial discovery and concept through proof of concept, production deployment and ongoing optimisation, with a strong focus on solving core business problems and delivering measurable value. Continuous Innovation: Stay at the forefront of developments in generative AI, LLMs, agentic systems and machine learning, assessing emerging tools and techniques and translating their potential for both technical and non-technical audiences. Planning & Delivery Management: Plan future initiatives and manage active projects through effective sprint planning, backlog prioritisation and ticket management using tools such as Jira. Executive Communication: Communicate effectively with the Executive Board and senior stakeholders, clearly articulating technical challenges, proposed solutions, delivery risks, project timelines and key milestones. Engineering Standards & Operational Excellence: Champion best practices across software engineering, testing, observability, security, model evaluation and responsible AI, ensuring AI services are reliable, scalable and maintainable in production. About You 4+ years' experience in AI Engineering, Machine Learning Engineering, Data Science or a closely related role, with demonstrable experience delivering production systems. Strong proficiency in Python and Node.js/TypeScript, with experience developing both AI/ML models and backend services. Hands-on experience developing applications using Large Language Models (LLMs), including prompt engineering, structured outputs, tool calling, retrieval-augmented generation (RAG) and evaluation techniques. Experience with modern LLM and agentic AI frameworks such as LangChain, LangGraph and Microsoft Foundry or equivalent technologies. Strong understanding of software engineering best practices, including testing, code review, CI/CD, dependency and package management, and maintainable system design. Experience deploying and operating AI and machine learning services in production, including API-based architectures and cloud-hosted workloads. Practical experience with MLOps and AI lifecycle management, including data, model and environment versioning, automated deployment pipelines, monitoring and model retraining workflows. Experience leading complex technical projects from initial discovery and proof of concept through to production deployment and ongoing optimisation. Strong communication skills, with the ability to explain complex AI concepts, technical challenges and delivery considerations to both technical and non-technical stakeholders. A degree in Computer Science, Artificial Intelligence, Machine Learning, Mathematics or another relevant discipline, or equivalent practical experience. About Us Subsidised Onsite Parking A great working environment with free fruit and juice bars Birthday off! Onsite Gym Free transport to and from Piccadilly Train station Free Barista bar serving teas and coffees Excellent career progression About Team 247 We're more than the UK's #1 digital car finance platform. We're a Manchester tech business that's reshaping how people buy cars. Backed by smart tech, sharp minds, and a relentless focus on exceptional service, we're on a mission to make car finance simple, fast, and customer-first. We've got big goals - and the roadmap to get there. Join us and be part of something exciting. Our values Passion, Ownership, Resilience and Togetherness define how we work and win. We look for people who bring energy and drive, take accountability, push through challenges, and back their teammates. If you care about doing a great job, stepping up when it matters, and succeeding as part of a team, you'll fit right in. TPBN1_UKTJ

We recruiting for an exciting opportunity within a highly regulated environment. We're looking forSOC Engineers(both Junior and Senior levels) to join a growing Cyber Security team, engineering and optimising Microsoft Sentinel, Defender XDR, and SOAR capabilities. This isn't a pure triage/analyst role we needengineerswho can build, tune, automate, and scale our detection platform. What you'll be doing: • Engineering and maintainingMicrosoft Sentinel,Defender XDR, andLog Analyticsplatforms, • Onboarding and normalising log sources across hybrid/cloud environments, • Writing and tuningKQL detection rulesand analytics logic, • BuildingSOAR playbooks(Logic Apps, automation workflows) to reduce manual effort, • Managing telemetry ingestion, parsers, and data retention for cost optimisation, • Producing platform health reports and identifying coverage gaps, • Mentoring junior engineers and contributing to team development, • Acting as technical SME during incidents What we're looking for: Deep experience withMicrosoft Sentinel,Defender suite, andKQL Strong scripting/automation skills (PowerShell, Python, Logic Apps) Solid understanding ofMITRE ATT&CK,NCSC CAF,NIST CSF Stakeholder management able to translate technical complexity to non-technical audiences Degree in Computer Science, Cyber Security, or equivalent Desirable:SC-200 / AZ-500, ServiceNow SecOps, regulated sector experience (nuclear/defence/CNI). What's in it for you: • 30 days annual leave (+ bank holidays), • Hybrid working - flexible on-site, • Opportunity to shape SOC engineering strategy in a critical environment, • Clear progression pathway (Junior ? Senior ? Lead), • Certifications and training budget (SC-200, AZ-500, etc.), • Work with cutting-edge Microsoft security tech JBRP1_UKTJ

This established UK menswear brand is hiring for an ambitious, commercial and talented Junior Menswear Designer to work within a creative design team designing trend-led collections and completing detailed tech packs for production. Junior Menswear Designer - The Position • Identify and develop the most relevant menswear apparel trends, • Present ranges and work with the wider team on commercial developments, • Understand garment construction and production constraints, • Produce detailed tech packs and brief suppliers confidently, • Work closely to build a relationship with the team offshore Junior Menswear Designer - The Candidate • You will have a commercial eye which complements your trend awareness, • You will have a proven background within menswear apparel design, • You will be experienced in a trend-led role, • Computer literate with excellent CAD skills, • You will be a team player and able to problem-solve This is an excellent opportunity to join an established business with a great reputation and a small, friendly team, and to join a rapidly growing business. This role is 5 days in the office & you must be UK-based with a Full & Permanent Right To Work Please apply with your CV & portfolio examples We regret that due to the high amount of interest that we receive for each of our vacancies, if you do not hear from one of our consultants within 5 days then unfortunately you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest

The role combines hands-on Python development, systems integration, user-focused tooling and technical problem-solving, with the opportunity to influence how sophisticated computer vision systems are developed. Develop intuitive tools and interfaces for technical and non-technical users. This could

Discover are supporting a well-established UK organisation who are at the beginning of their transformation from a legacy ECC system to S/4 HANA.We are looking to engage an experienced SAP EWM Consultant to join the programme from the beginning of September.This is a project-focused role where you'l

Discover Recruitment is partnering with a well-established UK organisation to deliver SAP EWM capabilities across multiple warehouse operations.The role is project-focused and starts in September.You will work with business stakeholders, solution architects and the SI partner to shape and implement

Senior Recruitment Consultant Salary: £35,000 - £40,000 (OTE £65,000+) Location: Manchester City Centre Twenty-five years in the market.Offices in Manchester, Austin and Tampa.What you'll do Own full-cycle recruitment across your client base, from brief to offer Drive sourcing strategies that ge

Genuinely one of the best opportunities out there Highly lucrative AI and Robotics US Desk Inherit a highly lucrative desk that has been incredibly successful for the past 3 years Manchester city centre Hybrid model 2 days WFH Delivery or 360 opportunities 20% of billings Supported by a BDM who will

Creative Support are looking for resourceful and passionate individuals who are willing to go the extra mile to join our friendly team.At our service in Altrincham, Trafford, we provide personalized support to individuals with learning disabilities.We are recruiting support workers from all walks of

Why Vital is Different: For over 40 years, Vital has been a leader in Rail Engineering and Technical Recruitment.

Recruitment Consultant | Uncapped Earnings | Fast-Track Progression Ambitious? Competitive? Motivated by making money?.If you're looking for a career where your effort directly impacts your earnings, DRNewitt could be the place for you! We are an award-winning recruitment business building a high-pe

Recruitment Consultant - Sales Location:.Manchester Are you a dynamic Business Development / Sales professional with a knack for sales and a passion for connecting people? Would you like to bring that skillset into recruitment that offers a strong base salary, high earning potential and foster long

At Bright Futures, we champion the potential of every person with autism and a learning disability, believing wholeheartedly in their ability to thrive and lead the most fulfilling lives.We're looking for a passionate and experienced Senior Support Worker to join our team in Partington.Our Broadway

At Bright Futures, we champion the potential of every person with autism and a learning disability, believing wholeheartedly in their ability to thrive and lead the most fulfilling lives.Our Warrington Children's home is a three storey property in the centre of Warrington supporting five children ag

Ranked in the UK's Top 20 Best Companies to Work For On track to exceed £100 million annual revenue Backed by a leading European growth investor 30%+ year-on-year revenue growth Profitable and reinvesting heavily into people and technology Hiring at scale across multiple business areas This is a fa

Sale, Greater Manchester Full or Part Time opportunities available.Once 6-month probation is passed.Additional payments for night shifts (£12 per night - £55 for sleep-in).Have you worked in an adult social care or nursing setting?.Experience of being a team leader or have at least 1 year of care

If you use assistive technology or require reasonable adjustments during the recruitment process, we are committed to supporting you where we can.

Coordinating and managing public sector bid submissions from qualification through to final delivery Writing and reviewing high-quality proposal responses tailored to customer requirements Gathering case studies, supporting evidence, and content from stakeholders across the business Managing procure

Benefits of a Kitchen and Bathroom Design Consultant : Generous commission scheme Colleague discount Healthcare State of the art systems and supportive team Training on all systems, products and processes Genuine opportunity to progress Positive working environment and fantastic culture The role of

Requirements: Access to a smartphone, tablet, or computer with a functional camera Reliable internet connection Ability to read instructions carefully and provide honest, detailed feedback An active email address to receive study invitations and participation details Benefits: Take part only in stud

Job title: SailPoint Technical Consultant Day rate: £450 per day - Outside IR35 / Limited Company Duration: 6 months Location: Fully remote / WFH Start date: ASAP Role We are seeking an experienced SailPoint Technical Consultant to lead the technical delivery of a SailPoint implementation (IG

Requirements: Access to a smartphone, tablet, or computer with a functional camera Reliable internet connection Ability to read instructions carefully and provide honest, detailed feedback An active email address to receive study invitations and participation details Benefits: Take part only in stud

Our requirements span technology, transformation, project/change and risk/regulatory programmes. Your role is to understand the brief and then take ownership of recruitment delivery and the candidate journey, including: Proactively sourcing candidates through LinkedIn, job boards, our existing netwo

Are you looking for a diverse role that is fun, stimulating and rewarding every day? Creative Support is looking for a warm, reliable and proactive Support Worker to join our friendly staff team in Ashton-under-Lyne, Tameside.Here we provide quality care and support to older people with a range of s

Recruitment Consultant (All Levels) £30000 - £40000/annum OTE + bonus + benefits Flexible Work.Work from home 2-3 days a week This is a fantastic opportunity for a recruitment consultant to join a rapidly growing company with a buzzing collaborative sales environment.They have ambitious growth pla

We are seeking a warm, compassionate and proactive Female Senior Extra Care Support Worker to provide person-centered care and support to our services users based in Hattersley, Tameside.Creative Support is working with a local housing provider who has recently developed a brand new scheme, which wi

Requirements: Access to a smartphone, tablet, or computer with a functional camera Reliable internet connection Ability to read instructions carefully and provide honest, detailed feedback An active email address to receive study invitations and participation details Benefits: Take part only in stud

START YOUR CAREER WITH DAVID LEWIS! Please make sure you read the following details carefully before making any applications.Health & Social Care Level 2 Apprenticeship Earn.David Lewis, Warford, Cheshire In partnership with Macclesfield College Salary: £8.Progress to a Support Worker role earning