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Senior Account Manager: Digital: Edinburgh based / hybrid (remote not considered) \n \n This is a new opportunity within a wonderful, award winning full service marketing agency who have their head office in Edinburgh. Account Managers work closely with clients, partners, suppliers and the agency’s in house team to deliver successful digital projects and on line marketing campaigns for a range of blue chip clients. Gilchrist Recruitment are acting as a recruitment partner for this client. \n \n The responsibilities of a Senior Account Manager include: \n \n CLIENT RELATIONSHIP MANAGEMENT \n\n • Act as the main point of contact with clients\n, • Attend regular meetings with clients at their location, and maintain contact through email & phone calls\n, • Gain an understanding of clients’ business and in particular digital needs/focus, and relay this to the the team\n, • Deliver the agency’s output to clients and provide clear explanation and maintain transparency\n\n \n ANALYSIS & REPORTING \n \n\n • Produce monthly reporting for clients, updating them on work completed, work planned, and the performance of their website & marketing activity\n, • Identify, using various analytics solutions, any issues with website performance and advise on a course of action to address\n\n \n STRATEGY & PLANNING \n \n\n • Work with the overall team of specialists to deliver your digital services & results for clients\n, • Schedule work within the team and ensure this is delivered\n, • Identify new opportunities for clients\n\n \n SKILLS & EXPERIENCE \n \n ESSENTIAL: \n\n • A confident, proactive attitude\n, • Demonstrably commercially-minded\n, • Excellent inter-personnel & communication skills\n, • Strong organisation & project management skills, with an aptitude for multi-tasking and managing various priorities\n, • At least 3 years experience working within account management within a digital agency (or agency like environment),\n, • Knowledge of digital marketing techniques including PPC, SEO, SEM, Social Media, etc. (mostly SEO)\n, • A working knowledge of Google Analytics, with a Google Analytics Individual Qualification being an added bonus\n, • Excellent understanding of Microsoft office packages\n\n \n \n DESIRABLE: \n\n • A degree in marketing / digital marketing or business-related subject\n, • Experience & knowledge of managing creative projects such as branding, design and website development\n, • Experience using Google AdWords, Bing Advertising, Facebook Ad Manager, Funnel, Slack, Trello, WordPress, Umbraco & other CMS’s.\n, • Experience of digital solutions specific to the travel industry – such as online booking engines, PMS, Metasearch, etc.\n, • Some experience of web development languages such as HTML, CSS, Javascript, etc. may be advantageous\n\n \n \n Salary purely dependent on skills & experience to £35,000 - £41,000 - fantastic benefits. Based Edinburgh - 3 days/week in the office, 2 days/week WFH. \n \n FURTHER IMPORTANT INFORMATION: \n Gilchrist Recruitment Partnership are a specialist recruitment agency and recruiting partner within the Marketing, Digital communications/PR, Creative & Design and Advertising industry for Scotland, both agency and client side. \n When submitting your application, please outline your current salary, salary expectations and notice period. It is also essential that you are already legally permitted to work in the UK with the associated paperwork if you are not a UK citizen. \n If you are not currently living in Scotland, please explain/outline your plans and timelines for relocation to Scotland. We are a Scottish based recruiter who generally do not represent “remote” opportunities - thus you will be either living in Scotland or have solid plans to relocate. \n We cannot guarantee a response to each individual application, made necessary by the level of response we receive. We will contact only those candidates we wish to shortlist. Apologies in advance for any inconvenience this may cause. \n We aim to be an equal opportunities employer and are committed to ensuring that no applicant receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status or race. \n Unless clearly stated otherwise, the advertised position is a permanent contract. \n \n

\n Brand new vacancy, a brilliant opportunity to work across some really interesting, fun and dynamic accounts in one of Scotland’s best loved, most successful creative agencies. You will be the lead on one of their flagship accounts - creative, strategic advertising campaigns covering all channels including film, OOH, digital and print - and of course some digital. An Account Director is a crucial role in Client Services Division, operating as the key bridge between your clients and the creative, production and technical departments. The main aim of your role is to ensure that the agency is meeting the client’s needs, solving strategic problems, and keeping projects on track. You’ll have an account handling team reporting into you. \n \n The opportunity: \n Within this dynamic environment, no two days are the same for the agency’s client service team and this guarantees to present you with an exciting learning curve, sharpening your management, team working and communication skills. You’ll have the opportunity to work on a range of client accounts from a major flagship account but also some other interesting clients. \n \n Day to day: \n \n • Leading client accounts within the agency, managing budgets, ensuring they are profitable and growing.\n, • Applying strategic thinking and insight to all projects, driving them forward and addressing challenges where appropriate.\n, • Taking responsibility for the client-agency relationship, developing and maintaining senior client relationships.\n, • Seeking to build a good working rapport between the account management, creative and development teams throughout the agency.\n, • Regularly involved in new business, tenders and pitches, approaching these with both a creative and commercial mindset.\n, • Managing client briefings and presentations.\n, • Managing projects on-time and on-budget.\n, • Responding to client requests.\n, • Financial management – estimating, quoting, and invoicing.\n, • Time management – creation of timing plans to meet client deadlines / contact reports\n, • Providing support to the team – you will report to a Director and have a client services team report directly to you.\n \n \n To be considered: \n \n This is a role for those who enjoy and thrive in a dynamic, sometimes pressurised environment. It’s fast-paced, and you must have the ability to think on your feet, juggling various client needs at the same time, and still ensure that everything is delivered to a perfect standard. You will be an individual who: \n \n \n • Is a strategic thinker\n, • Drives things forward on a project basis \n, • Is commercially minded, understands ROI\n, • Leads by example and inspires others\n, • Challenges both internally and externally to achieve the best results in a thought out and respectful manner\n, • Wants to be part of a brilliant team\n, • Builds trust in client relationships\n, • Is self motivated\n, • Has a positive outlook and a can-do attitude\n, • Has genuine enthusiasm and passion for the marketing industry with knowledge of integrated advertising / marketing campaigns \n, • Has some experience in a similar role - a minimum of 2 years within agency side at Account Director level.\n \n \n Salary and package is purely dependent on skills & experience: \n \n • £45,000 - £52,000\n, • Investment in your personal growth with a good training budget\n, • Benefits including pensions and life cover\n, • Good holiday allowance\n, • Opportunities to study further qualifications and join professional bodies \n, • Hybrid working - 3 days per week in the Edinburgh office\n, • Lots of lovely company socials \n \n \n FURTHER IMPORTANT INFORMATION: \n Gilchrist Recruitment Partnership are a specialist recruitment agency and recruiting partner within the Marketing, Digital communications/PR, Creative & Design and Advertising industry for Scotland, both agency and client side. \n When submitting your application, please outline your current salary, salary expectations and notice period. It is also essential that you are already legally permitted to work in the UK with the associated paperwork if you are not a UK citizen. \n If you are not currently living in Scotland, please explain/outline your plans and timelines for relocation to Scotland. We are a Scottish based recruiter who generally do not represent “remote” opportunities - thus you will be either living in Scotland or have solid plans to relocate. \n We cannot guarantee a response to each individual application, made necessary by the level of response we receive. We will contact only those candidates we wish to shortlist. Apologies in advance for any inconvenience this may cause. \n We aim to be an equal opportunities employer and are committed to ensuring that no applicant receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status or race. \n Unless clearly stated otherwise, the advertised position is a permanent contract. \n \n

\n This is a new opportunity within a wonderful, award winning full service marketing agency who have their head office in Edinburgh. Account Managers work closely with clients, partners, suppliers and the agency’s in house team to deliver successful digital projects and on line marketing campaigns for a range of blue chip clients. \n \n The responsibilities of a Senior Account Manager include: \n \n CLIENT RELATIONSHIP MANAGEMENT \n \n • Act as the main point of contact with clients\n, • Attend regular meetings with clients at their location, and maintain contact through email & phone calls\n, • Gain an understanding of clients’ business and in particular digital needs/focus, and relay this to the the team\n, • Deliver the agency’s output to clients and provide clear explanation and maintain transparency\n \n \n ANALYSIS & REPORTING \n \n \n • Produce monthly reporting for clients, updating them on work completed, work planned, and the performance of their website & marketing activity\n, • Identify, using various analytics solutions, any issues with website performance and advise on a course of action to address\n \n \n STRATEGY & PLANNING \n \n \n • Work with the overall team of specialists to deliver your digital services & results for clients\n, • Schedule work within the team and ensure this is delivered\n, • Identify new opportunities for clients\n \n \n SKILLS & EXPERIENCE \n \n ESSENTIAL: \n \n • A confident, proactive attitude\n, • Demonstrably commercially-minded\n, • Excellent inter-personnel & communication skills\n, • Strong organisation & project management skills, with an aptitude for multi-tasking and managing various priorities\n, • At least 3 years experience working within account management within a digital agency (or agency like environment),\n, • Knowledge of digital marketing techniques including PPC, SEO, SEM, Social Media, etc. (mostly SEO)\n, • A working knowledge of Google Analytics, with a Google Analytics Individual Qualification being an added bonus\n, • Excellent understanding of Microsoft office packages\n \n \n \n DESIRABLE: \n \n • A degree in marketing / digital marketing or business-related subject\n, • Experience & knowledge of managing creative projects such as branding, design and website development\n, • Experience using Google AdWords, Bing Advertising, Facebook Ad Manager, Funnel, Slack, Trello, WordPress, Umbraco & other CMS’s.\n, • Experience of digital solutions specific to the travel industry – such as online booking engines, PMS, Metasearch, etc.\n, • Some experience of web development languages such as HTML, CSS, Javascript, etc. may be advantageous\n \n \n \n Salary purely dependent on skills & experience to £35,000 - £41,000 - fantastic benefits. Based Edinburgh - 3 days/week in the office, 2 days/week WFH. \n \n FURTHER IMPORTANT INFORMATION: \n Gilchrist Recruitment Partnership are a specialist recruitment agency and recruiting partner within the Marketing, Digital communications/PR, Creative & Design and Advertising industry for Scotland, both agency and client side. \n When submitting your application, please outline your current salary, salary expectations and notice period. It is also essential that you are already legally permitted to work in the UK with the associated paperwork if you are not a UK citizen. \n If you are not currently living in Scotland, please explain/outline your plans and timelines for relocation to Scotland. We are a Scottish based recruiter who generally do not represent “remote” opportunities - thus you will be either living in Scotland or have solid plans to relocate. \n We cannot guarantee a response to each individual application, made necessary by the level of response we receive. We will contact only those candidates we wish to shortlist. Apologies in advance for any inconvenience this may cause. \n We aim to be an equal opportunities employer and are committed to ensuring that no applicant receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status or race. \n Unless clearly stated otherwise, the advertised position is a permanent contract. \n

We're looking for a part-time Communications Specialist (23 hours per week) to join our Communications Team at an exciting time as we develop and share a bold new ambition for our organisation. As part of a small and collaborative communications team, you'll play a key role in delivering internal co

Senior Technical Application Specialist (Customer Communications) Location: Halifax or Edinburgh (Hybrid – 2 days onsite) Contract: 12 Months We're recruiting an experienced Senior Technical Application Specialist to support large-scale customer communications transformation within a hi

ABOUT YOU This is an excellent opportunity for a highly motivated, customer-focused individual who is comfortable working in a fast-paced environment, managing multiple priorities, and building strong relationships with both internal and external stakeholders. The successful candidate will play an important role in delivering a high-quality service to one of Intertek's key strategic accounts. Required skills and experience: • Sound understanding of audit systems, procedures and policies, ideally including QSR/Restaurant auditing, • Preference for previous experience in the REV programmes and delivery of REV audits, • Knowledge of HACCP principles, • Food Safety qualifications are desired, • Highly IT literate with knowledge of corporate operating systems. Highly proficient in MS Windows and MS Office software, in particular MS Excel, MS Word & MS PowerPoint and Power BI, • Problem-solving skills and analytical capabilities, • Proven experience of customer-focused activities / Account Management, • Proven track record of working in a fast-paced, flexible business environment, • Able to demonstrate attention to detail in work and possess excellent organisational and analytical skills, • Proven ability to prioritise competing workloads in a fast-paced business environment, • Languages: English (written and spoken) and preference for an additional language, but not required ABOUT THE OPPORTUNITY The Technical Account Manager will work closely with the client's Operational Standards team and Intertek Internal Operations team to ensure the successful delivery of all day-to-day activities for the client's Restaurant Excellence Visit (REV) programme, ensuring that agreed service levels (SLAs) are consistently met. Key activities: • Serve as the key day-to-day point of contact for the REV Specialist, working closely with the Key Account Team to ensure alignment and the successful delivery of all programme requirements., • Conduct weekly calibration analysis with the REV Specialist to drive consistency in Auditor competence, using calibration dashboards to identify key trends and areas for improvement, and cascade relevant insights to Lead Auditors during bi-weekly meetings., • Perform quality control reviews of Lead Auditor calibration calls with their respective audit teams, ensuring consistency and alignment with the required standards., • Conduct calibration calls following round-to-round changes to ensure Lead Auditors are fully calibrated, and review and attend Lead Auditor calibration sessions with their respective audit teams., • Perform quality reviews for the Lead auditors - provide feedback to the audit team as necessary, • Manage the Lead auditors appeals process, supported by the Key Account Manager, • Manage appeals, responding within the required SLA's, • Data review of survey results and trends and feedback to Lead Auditors, • Support training requirements of new and existing Intertek auditors - including setting up in Academy and reviewing that the training is completed, focusing on ensuring the certification process is achieved, • Manage and maintain training materials, ensuring all brand updates and changes are incorporated in a timely manner and readily available for future training activities., • Review and manage round-to-round changes with the client, Intertek Account team and platform Support Teams, • Update and review the Guidebooks for the round-to-round changes, including communications with the translation house and lead auditors, • Conduct a variable number of audits each month, as required, to maintain regular contact with the field and ensure a strong understanding of operational realities., • Any other duties that from time to time may be considered appropriate by your line manager, • Travelling to locations for auditing, and/or calibration, and training sessions within EMEA when required, potentially globally if new business is allocated to Intertek WHAT WE OFFER Join Intertek and become part of our global network of inspiring and entrepreneurial colleagues. We are a global family that values diversity and we thrive working together with precision, pace, and passion. We are working to make the world Ever Better, ensuring the quality, safety and sustainability of products and services used by millions of people around the world. • Competitive salary/benefits, • Development and career opportunities around the Globe, • Working in a highly motivated team and dynamic working environment We are an Equal Opportunity Employer and are committed to creating an inclusive workplace. We do not discriminate against applicants, and all qualified individuals will receive consideration for employment regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. We are committed to fair and equitable pay and are proud to be a Real Living Wage employer, ensuring our colleagues are compensated in line with independently assessed living standards. We are also committed to providing reasonable adjustments throughout the recruitment process and employment to support candidates and employees with disabilities or special needs. Intertek operates a preferred supplier arrangement, and we do not accept unsolicited approaches from agencies. JBRP1_UKTJ