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Service Excellence AnalystBromley£30,000 per annumFixed Term Contract, Full Time (35 hours per week)The Service Excellence Analyst is a key member of our customer service team. This roleis responsible forsupporting the Service Excellence Manager in monitoring operational performance across the Customer Service function in real time, ensuring resources are deployed effectively to meet customer demand and service level targets.You will act as thelink between operational teams and Workforce Planning,providinglive insight,identifyingemerging risks, and recommending immediate actions tomaintainservice performance,productivityand customer experience.WhatWereLooking ForThe role will include:Real-Time MonitoringMonitoringservice levels, call queues, occupancy,adherenceand productivity throughout the day.Identifyingrisks to service performance and proactively escalate issues to operational leaders.Analysingfluctuations in demand and resource availability.Recommendingand implementingintraday adjustments tomaintainservice standards.Resource ManagementManagingintraday staffing requirements across multiple customer service channels.Monitoringshrinkage, absence, meetings,trainingand offline activities.Ensuringthe right resources are available at the right time to meet customer demand.Supportingcontingency planning during peak volumes or operational disruption.Performance AnalysisProvidinglive and end-of-day performance reporting.Investigatingthe root causes of service level variances.Producinginsights on trends,risksand opportunities.Supportingforecasting and scheduling teams with operational feedback.Stakeholder SupportPartneringwith Team Leaders and Managers to improve adherence and resource utilisation.Communicatingoperational performance clearly and confidently.Providingrecommendations to optimise customer outcomes and colleague productivity.Participatingin daily operational reviews and planning meetings.Knowledge,Skillsand ExperienceExperience working within a contact centre orcall centrecustomer service environmentis essential.Strong analytical and problem-solving skills.Excellent attention to detail.Ability to interpret data and make informed recommendations quickly.Strong communicationand stakeholder management skills.StrongMicrosoft Excel skills.Ability to work effectively under pressure and manage competing priorities.What We OfferBasic salary up to£35,000per annumDiscretionary annual bonus, based on individual and company performance (subject to eligibility)25days annual leave plus bank holidaysLife assurance (based on pensionable earnings)Generous contributory pension schemeOne day of paid leave each year for charitable or community workWorkplace health and wellbeing programmeForesters Financial is committed to fostering an inclusive workplace where everyone is treated with dignity and respect. The role holder is expected to support these principles in their day-to-day work and interactions.About usForesters Financial is not your typical financial services provider. Those who join our purpose-driven organisation enjoy a culture of collaboration, creativity, and mutual respect and are challenged to do their best to make a difference every day. We help everyday families achieve their financial goals and make a lasting difference in their lives and communities.What we doWe help everyday families achieve their financial goals and make a lasting difference in their lives and communities. We will continue to do this by employing enthusiastic and talented Financial Advisers working across the country and equally talented people to be based at our Head Office in Bromley.TPBN1_UKTJ

Job description Aftersales Manager - JLR Sidcup Want to be the best you can be? It's what drives us too. Working in our aftersales department as an Aftersales Manager you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers. As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim. What we can offer you Enjoy 33 days of annual leave (including bank holidays) to rest and recharge Save money every day with our exclusive retail discounts Drive a great deal with discounts on new and used cars, plus servicing offers Plan for the years ahead with our company pension scheme Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for less with our cycle-to-work scheme Prioritise your wellbeing with dedicated support for you and your family 24/7 access to healthcare professionals , ensuring you get the expert advice you need quickly and easily Make a difference with a paid day to volunteer in your community Invest in your future with our company share purchase plan Earn financial rewards when you refer a friend to join the team Keep learning and growing with our training and development opportunities for everyone. Life assurance with the option to increase cover We're open to flexible working options - just ask What you'll do day to day Manage the aftersales teams including parts, vehicle technicians and service advisors Coach and motivate the teams Monitor performances against agreed targets and budgets Analyse areas of performance and weakness & provide guidance Helpful skills and qualifications Don't worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you. Previous experience of working within the automotive industry Comprehensive knowledge of the motor trade Able to influence, motivate and manage a team effectively Maintain methodical and logical approach to varying workloads Will be able to meet deadlines and prioritise workloads We value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply. Be part of something big Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don't need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. Respect - Integrity - Transparency - Teamwork - Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team. TPBN1_UKTJ

We have an exciting opportunity for an experienced Electrician or Engineer to join one of the UKs leading training providers as a Workshop Technician . While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required. This is a fantastic chance to play a key role in shaping the next generation of skilled tradespeople. Based at our clients state-of-the-art training centre in Orpington, youll support apprentices by providing hands-on guidance in a well-equipped, professional learning environment. The Role As a Workshop Technician, you will: Provide practical support and guidance to apprentices during training sessions Assist in maintaining a safe, organised, and effective workshop environment Support trainers in delivering high-quality, engaging learning experiences Ensure equipment and resources are prepared and maintained to a high standard About You To be considered for this role, you must have: Electrical or Engineering NVQ Level 3 (or equivalent) plus AM2 Proven industry/occupational experience Strong communication and presentation skills Good IT skills Full UK driving licence Whats on Offer 25 days of annual leave Occupational sick pay Generous group personal pension scheme Life insurance BUPA healthcare + full health check Eye care discounts Staff rewards and discount scheme Corporate wear allowance Gym membership discounts Season ticket loans Free, role-related training Financial support for further qualifications Additional Information Due to the high volume of applications, we aim to respond to all candidates, although this is not always possible. If you have not been contacted within 5 days, please assume your application has not been successful on this occasion. However, we may retain your details for future opportunities. xrnqpay If you feel you meet the above criteria, wed love to hear from you apply today.

Mott MacDonald is seeking a experienced Quality Manager/9001 Lead Auditor to support clients across water, energy, defence and built environment, with a focus on the Data Centre sector. Essential qualifications include CQI practitioner membership and IRCA/CQI Lead Auditor status, plus strong ISO 900

We’re seeking an experienced and inspirational Business Manager to lead a team of Team Leaders, Employment Specialists, and Administrative Staff within a high-performing environment. This role is responsible for delivering contractual targets, driving operational excellence, and ensuring performance, quality, compliance, customer service, and financial objectives are achieved across a portfolio of contracts. Working closely with operational teams, the Business Manager will inspire and develop staff to achieve exceptional results, embed effective performance management practices, and use management information to identify opportunities, mitigate risks, and drive continuous improvement. Responsibility for contract budgets, profit and loss, and financial forecasting sits at the heart of the role, alongside collaboration with Continuous Improvement and Compliance teams to maintain consistently high standards of delivery. The role also requires the development and maintenance of strong relationships with key stakeholders, including government agencies, local authorities, Jobcentre Plus, employers, and commissioners, helping to enhance performance, strengthen referral pathways, and support the continued growth of Seetec Employment UK. Our successful candidate will champion best practice, deliver an outstanding participant experience, and foster a culture where colleagues and participants are supported to achieve their full potential. Acting as an ambassador for the organisation, the postholder will represent the business at internal and external meetings, deputise for the Operations Manager when required, and demonstrate flexibility to travel in line with business needs. This is an exciting opportunity for a driven and commercially aware leader who is passionate about employability services, developing high-performing teams, and making a meaningful impact on people's lives and communities. In return for your dedication, knowledge, and commitment, we’re offering a competitive salary range £39,000 up to £44,000 per annum. (dependent on experience) with these great benefits: • 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days) • 2 Volunteer Days • Pension - 5% Employee 5% Employer • Healthcare Cash Plan, incl. 3 x salary life assurance • Annual Salary Review • Refer A Friend Scheme • Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed). Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee-owners. People are at the front, centre and heart of every service we provide and each decision we make. Location: Somerset Contract Type: Permanent Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm Closing Date: 19th August 2026 Please note that this opportunity is being advertised subject to contract award. Successful candidates will be added to our talent pool and contacted should recruitment proceed following confirmation of the contract. Key Responsabilities: • Lead, motivate, and develop teams to achieve contractual and individual targets. • Drive a high-performance culture aligned with Seetec’s values and objectives. • Ensure delivery of KPIs across performance, customer service, quality, compliance, and financial measures. • Manage budgets, profit and loss, and monthly financial forecasting. • Review performance data and proactively address risks and improvement opportunities. • Implement performance management processes, including coaching, mentoring, and staff development. • Work with Continuous Improvement and Compliance teams to maintain high-quality, compliant services. • Build and maintain strong relationships with Jobcentre Plus, local authorities, government agencies, employers, and other key stakeholders. • Ensure participants receive a positive and engaging service experience. • Champion and embed best practice across all areas of delivery. • Deputise for the Operations Manager when required. • Support safeguarding, Prevent, and data protection responsibilities. • Ensure compliance with all company policies and procedures. • Undertake any other duties appropriate to the role

Ready to step into a new role with real commercial ownership? If you're an experienced Service Manager, Service Centre Manager or Branch Manager who's progressed from the tools into leadership, this is an opportunity to take ownership of an established Southern operation with genuine influence over its success. This isn't a role where you'll be pulled back onto the tools. You'll lead an experienced team, manage the regional P&L (training and support can be provided if required), drive profitability, and play a key role in shaping the future of the business. With a fantastic base salary and a lucrative bonus, hybrid flexibility, and long-term career progression, this is a Service Manager opportunity designed for someone ready to make a real impact. Your role: As the Service Manager, you'll take responsibility for the Southern service operation, covering a service region stretching across the South of the UK. You'll lead a well-established team of Service Engineers, Supervisors and office staff, ensuring the operation runs efficiently while delivering exceptional service to customers. Most importantly, you'll own the commercial performance of the region. The business can teach products, but they need a Service Manager who already understands how to manage profitability, costs and performance. What you'll be doing: Managing the day-to-day performance of the Southern service operation. Taking ownership of the regional P&L. Leading, coaching and developing Engineers, Supervisors and an Administrator. Reviewing and preparing quotations for service work alongside Supervisors. Working closely with Supervisors to maximise engineer productivity. Building strong relationships with customers across the region. Monitoring budgets, costs and profitability. Driving operational improvements and business growth. Ensuring outstanding customer satisfaction and service delivery. Supporting recruitment, succession planning and team development. This is a leadership role where your communication skills and commercial mindset will be just as important as your technical credibility. What we're looking: We're looking for someone who's built their career within refrigeration and has progressed into leadership. You do not need ammonia refrigeration experience. What matters is that you've worked as an engineer, understand service operations, and have the commercial experience to manage a profitable business unit. Essential experience Previous experience as a Service Manager, Service Centre Manager or Branch Manager. A strong background in the refrigeration industry Experience progressing from an engineering role into management. Experience managing engineers and developing high-performing teams. Commercial awareness, including quoting and cost management. Excellent communication and leadership skills. Full UK driving licence. Salary and Benefits Competitive salary + lucrative bonus Company car Private medical insurance Mobile phone Laptop Pension with 6% employer contribution 25 days holiday plus bank holidays Hybrid working with flexibility to work from home occasionally Long-term career progression within a growing business * The opportunity to lead an established South East operation with real autonomy Why this opportunity stands out This Service Manager role offers far more than day-to-day operations. You'll have genuine ownership of the region, responsibility for commercial performance, and the chance to shape a successful service business while leading an experienced team. If you're looking for a Service Manager or Service Centre Manager opportunity where your leadership, commercial skills and engineering background will be recognised and rewarded, Vibrant Recruits would love to hear from you

Single Homeless Project has an opportunity for a Project Worker Complex Needs ???? to join our experienced and committed teams based in Lewisham. You will join us on a full-time, permanent basis. In return, you will receive a competitive salary starting at £29,822.41 and rising incrementally to £32,034.46 per annum. We’re London’s leading homelessness charity – and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind. About the Project Worker role: Join us at Single Homeless Project (SHP) as part of our Lewisham Vulnerable Adults Accommodation Service (LVAAS), delivering accommodation-based support across our properties in Brockley and New Cross. This is hands-on, day-to-day work alongside people experiencing homelessness and multiple disadvantage, where no two days are the same. You’ll build real relationships with clients, supporting them to stabilise, develop life skills and move towards greater independence, while navigating the challenges that can come with housing, health and wider support needs. As a Project Worker, you’ll be at the centre of the service; working closely with colleagues and partner agencies to coordinate support that genuinely moves people forward. Alongside your client work, you’ll play a key role in keeping the service running safely and smoothly, from maintaining a secure, welcoming environment to staying on top of health and fire safety standards across the properties. At SHP, this role is a starting point for growth. You’ll gain exposure to complex work, build confidence in your practice and be supported to develop your career in a way that works for you. If you’re looking for a role where you can make a tangible difference every day while growing your skills, you’ll find that here. About you: You build trust quickly and genuinely, working alongside people experiencing homelessness and multiple disadvantage with warmth, consistency and clear boundaries You stay calm and practical in busy or challenging moments, able to balance competing demands without losing sight of what matters for clients You’re confident working in a property-based service, taking responsibility for creating a safe, well-run environment for both clients and colleagues You work well with others, whether that’s your immediate team or external partners, and know how to keep things moving forward You’re open to learning, reflective in your approach and motivated to grow your skills in a role that will stretch you Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Don’t miss out on this great opportunity to join the Single Homeless Project team – please click ‘apply’ now to become our Project Worker - we'd like to hear from you! Important info: Applications are reviewed and suitable candidates invited to interview online via Microsoft Teams as they are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert once a suitable candidate has been identified. A second stage interview will be arranged for suitable candidates in service in Lewisham. This post will require an Enhanced DBS check (processed by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited

Vehicle Paint Sprayer Vacancy What’s on Offer? Basic salary of up to £56,000 per annum plus bonus Monday - Friday 45 Hrs per week, flexible start and finish times Excellent company benefits package Permanent, long-term position with a reputable employer Ongoing manufacturer and industry training to support your career development The Opportunity We are currently seeking an experienced and talented Vehicle Paint Sprayer to join a busy, well-established Bodyshop in the Orpington area. This is an excellent opportunity to become part of a professional team that takes pride in delivering exceptional repair standards and customer satisfaction. Key Role and Responsibilities as a Paint Sprayer: Carry out high-quality bumper and trim repairs to manufacturer standards Assess vehicles and identify any additional repair requirements before work commences Complete minor dent and surface defect rectification to prepare vehicles for paint Accurately mix and colour-match paint to achieve a flawless finish Apply paint finishes using modern spraying techniques and equipment Conduct thorough quality inspections to ensure all work meets company and customer expectations Minimum Requirements for a Paint Sprayer: Proven experience as a Paint Sprayer within a Bodyshop or Accident Repair Centre environment A stable work history demonstrating commitment and reliability Strong hands-on skills with a quality-focused approach to vehicle refinishing Motivated, enthusiastic, and able to consistently deliver work to the highest standards Excellent attention to detail with a commitment to producing first-class results Ability to work efficiently in a fast-paced environment without compromising quality Apply Today If you would like to find out more about this Paint Sprayer opportunity, please submit your CV by clicking ‘Apply Now’ or contact Piam Pishgoo on (phone number removed) or (url removed) for a confidential discussion

Become a food delivery driver with Deliveroo and find work that suits you.Make money on your own schedule with your own vehicle (scooter, bike or car).Work when you want to, at the tap of a button.Scooter, bike or car (with license and insurance).Smartphone with iOS 12 / Android 6 or above.Proof of

JOIN EVRI PREMIUM, A NETWORK OF DHL E-COMMERCE THIS SUMMER.Evri Premium, a network of DHL E-Commerce is building a next-generation delivery network and we’re looking for motivated drivers.Whether you already have a suitable van or not, make the most of the brighter, longer summer days ahead wi

JOIN EVRI PREMIUM, A NETWORK OF DHL E-COMMERCE THIS SUMMER.Evri Premium, a network of DHL E-Commerce is building a next-generation delivery network and we’re looking for motivated drivers.Whether you already have a suitable van or not, make the most of the brighter, longer summer days ahead wi

Earn £14 - £19 per hour.Deliver a local round on agreed days and take control of your earning opportunity.Evri delivers over a billion parcels a year through a network of more than 30,000 couriers.We’re recruiting self-employed delivery drivers in your area now.We have opportunitie

Our 'Apollo' route planner creates efficient journeys to take the stress out of route planning Enjoy driving vehicles that are well maintained Theres more Generous Discounts: 30% off DFS and Sofology products for you, plus 15% for friends and family.

Earn £14 - £19 per hour.Deliver a local round on agreed days and take control of your earning opportunity.Evri delivers over a billion parcels a year through a network of more than 30,000 couriers.We’re recruiting self-employed delivery drivers in your area now.We have opportunitie

Driver Hire South East London are recruiting for 7.Temp-Perm Night Multi-drop Delivery Drivers for our Fresh Produce client based within SE postcode areas PAYE £18.Excellent rates of pay! -Weekly Pay -Holiday pay! - On-going position for the right candidates! Type of shifts Multi drop delivering

Earn £14 - £19 per hour.Deliver a local round on agreed days and take control of your earning opportunity.Evri delivers over a billion parcels a year through a network of more than 30,000 couriers.We’re recruiting self-employed delivery drivers in your area now.We have opportunitie

Warehouse Operative - Counterbalance Forklift Full time Permanent Seaham Competitive Salary J140489 Job Location: Seaham, Tyne & Wear The Rewards and Benefits on Offer: Full time and permanent position from day 1! Company contribution pension scheme Life insurance scheme Employee Benefits Platform/E

Earn £14 - £19 per hour.Deliver a local round on agreed days and take control of your earning opportunity.Evri delivers over a billion parcels a year through a network of more than 30,000 couriers.We’re recruiting self-employed delivery drivers in your area now.We have opportunitie

Early Morning Delivery Drivers Needed! Join News Team Group, a fast-growing company delivering newspapers and magazines to homes and businesses across the UK.Were looking for reliable, self-employed delivery drivers who are ready to hit the road and make an impact in their local community.Join a te

Driver Hire South East London are recruiting for 7.Multi-drop Delivery Drivers for our Fresh Produce client based within SE postcode areas PAYE £16.Excellent rates of pay! -Weekly Pay -Holiday pay! - On-going position for the right candidates! Type of shifts Multi drop delivering fresh produce supp

Deliver a local round on agreed days and take control of your earning opportunity.Evri delivers over a billion parcels a year through a network of more than 30,000 couriers.Were recruiting self-employed delivery drivers in your area now.We have opportunities ranging from a few agreed days each week

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Plus, Amazon Flex delivery partners get access to deals and discounts. With Onsi, you can save over £150 a year on fuel** with three different Fuel Cards to choose from: bp plus, Onsi and Shell.

Time Off: Pro-rata holiday entitlement plus an extra day off for your Birthday.

As one of our Self-Employed Core Delivery Drivers you'll enjoy freedom, flexibility and better financial rewards including competitive parcel rates, improved payment terms, plus all the support and benefits of being part of our wider InPost team. Plus, you'll be able to stay local and get to know th

Join ATA North's InPost Delivery Team ATA North is recruiting reliable Self-Employed Multi-Drop Delivery Drivers to support our growing InPost operations.Whether you're an experienced driver or looking to move into the logistics sector, we offer competitive earnings and full operational support.The

Looking for flexible, work-from-home opportunities that actually pay? Discover a unique opportunity to earn extra income in your own time by completing simple online activities.Choose what suits you at a time that works for you.Only complete the tasks that suit you, with 100s to choose from and unli

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ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights.We help connect everyday people with flexible work from home market research opportunities that influence real products, services, and customer experiences.Role Overview: We are

Are you looking for a flexible work from home opportunity? On Freecash, you are in control of your earnings.We provide a platform where you can choose from a wide range of paid online tasks, including testing mobile games, participating in market research, and completing digital offers.There are no

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Please read the following job description thoroughly to ensure you are the right fit for this role before applying.Deliver a local round on agreed days and take control of your earning opportunity.Evri delivers over a billion parcels a year through a network of more than 30,000 couriers.We’re recr

Due to continued growth, they are looking to recruit an experienced Class 2 Multi-Drop Delivery Driver to join the team at their Darwen distribution centre. What Were Looking For Valid Class 2 / Category C licence Driver CPC Minimum 12 months HGV driving experience Previous multi-drop experience

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities.It's our mission to provide an outstanding customer experience.Whilst others

We are currently recruiting for an experienced Class 2 Delivery Driver to join a busy distribution operation based in Brighouse.The role involves multi-drop deliveries to customers across the designated area, delivering beer kegs, cases, bottles and other products.You may be supported by a Drivers M