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  • Casual Spa Therapist
    Casual Spa Therapist
    1 day ago
    £13.6 hourly
    Part-time
    Edinburgh

    Job Ref: 13397 Branch: Apex Waterloo Place Hotel- Edinburgh Location: Apex Waterloo Place Hotel, Edinburgh Salary/Benefits: £13.60 per hour Contract type: Casual Hours: Part Time Shift pattern: vary Hours per week: 0 Posted date: 29/07/2026 Closing date: 09/09/2026 Why join Apex Hotels? You'll be welcomed into Apex Hotels with genuine warmth as you join us as a Casual Spa Therapist in Edinburgh Waterloo Place Hotel. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it's what brings the spark, the curiosity, and the human touch to every interaction. . Role Overview: Apex Hotel's Spa offers a diverse menu, including beauty, massage and the use of ESPA products. We are currently looking for a Casual Spa Therapist to assist the Spa with busy periods. As a Casual Spa Therapist,you will deliver amazing brand standards and immaculate guest facilities. You will be responsible for your own work and take pride in the high standard of cleanliness. As a casual Spa Therapist you will be responsible for delivering exceptional customer service, through the delivery of health and beauty treatments and customer care and you will also promote the spa products and services. You will embrace every opportunity to create extra special moments for our guests to provide a personal experience our guests will want to share. Joining the dedicated Spa department, you will: • Conduct treatments to an exceptional degree, following Apex Brand Standards at all times, • Ensure reception and relaxation areas are clean, tidy and welcoming, as well as fully stocked, • Handle enquiries in person, via telephone and email, • Process bookings and payments, • Maintain and clean all equipment to an effective operational level., • Meet required standards of service delivery within the spa (Efficiency, Accuracy, Customer Care) with an emphasis on exceeding customer satisfaction and loyalty, • Provide a tailored service towards individual clients, • Be responsible for working unsupervised, About you: As a Casual Spa Therapist, you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel. You will love chatting to our guests offering help and assistance, you will be a great multi-tasker, you will be efficient at solving guest enquiries and you will always have a smile for our teams and guests. We want you to be yourself here, bringing your infectious personality which helps makes Apex who we are. On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Spa Therapist. With this in mind, we are looking for a Spa Therapist who: • Can deliver excellent standards, • Holds a genuine desire to provide a Warmer Welcome to our guests, • Has experience of working in a customer facing role, • Holds a HNC in beauty therapy, • Has excellent level of English - written and oral, • Previous experience of working within a Spa environment is desirable Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday. Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. INDHP About Apex Waterloo Place Hotel The Georgian features of the Apex Waterloo Place building make it both a timeless and elegant hotel. Located at the east end of Princes Street, this hotel stands in the desirable New Town location just moments from Calton Hill, George Street and Waverley Train Station making it central and convenient. With its corniced ceilings, Georgian windows and fireplace, Elliot's Bar & Restaurant seamlessly blends its building's rich history with contemporary design details. The menu mixes traditional Scottish dishes with innovative, globally inspired bursts of flavour. The restaurant's food complements an array of wines, cocktails, spirits and hand-picked Scottish whiskies.

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  • Work From Home – Paid Research
    Work From Home – Paid Research
    6 days ago
    Part-time
    Edinburgh

    Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ and register on our website so we can keep you updated with suitable opportunities by email – it takes under 60 seconds. ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!

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  • People Advisor
    People Advisor
    2 days ago
    £36000–£38000 yearly
    Full-time
    Edinburgh

    Job Ref: 13437 Branch: Head Office - Edinburgh Location: Head Office, Edinburgh Salary/Benefits: Competitive Salary plus excellent company benefits & perks. Contract type: Permanent Hours: Full Time Shift pattern: Monday to Friday, 9am - 5.30pm Hours per week: 40 Hours per week Posted date: 11/08/2026 Closing date: 22/09/2026 Why join Apex Hotels? You'll be welcomed into Apex Hotels with genuine warmth as you join us as a People Advisor in Edinburgh. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it's what brings the spark, the curiosity, and the human touch to every interaction. Role Overview: We are looking for an experienced People Operations Advisor specialising in Employee Relations activities. You'll work in partnership with our operational and Head Office managers providing pragmatic advice on all aspects of employee relations activities. You'll report to the Senior People Operations Business Partner and collaborate closely with the People Operations Business Partner team in providing a proactive and best in class service to our internal customers across the business. You'll demonstrate best in class Employee Relations knowledge, and enhance our people experience through our culture of Be Yourself Here, along with Apex's purpose, values, and objectives. This role forms part of our wider People & Culture team and is based in our London Hotels, with hybrid working, travel to our hotels in Bath and Newbury and possible UK travel to support onsite to support casework as and when required. The main responsibilities of the People Operations Advisor are: • Providing professional advice and support to employees and managers on the application and interpretation of people processes and procedures, ensuring a fair and equitable approach., • Advising on Employee Relations issues, ensuring that cases are well managed, handled swiftly, effectively and in line with organisational policy and legal requirements. Such as Investigations, Disciplinary processes, Absence management, Probation, Flexible working requests and Performance Management., • Advising managers at all levels; coaching, mentoring, and supporting them in the pursuit of proactive and effective people management., • Support the proactive management of health and wellbeing, working with managers to draft and request Occupational Health or GP reports., • Manage the centralised inbox, allocating tasks, responding to basic enquiries with a critical insight knowing which issues need to be a priority along with management of people data including employee files, ensuring compliance with legislation and internal policies. About you This is an exciting opportunity for someone who has experience of working in a fast-paced, agile environment, balancing a varied and high-volume employee relations cases. You will have strong problem-solving skill set and a proactive approach with a great attention to detail and an outstanding service delivery mindset. The following range of characteristics and competencies are required/sought: • CIPD Level 3 or above is desirable., • Ability to build relationships at all levels and provide feedback to a variety of stakeholders., • Understanding of HR issues including Employee Relations and employment legislation, • Experience in interpreting and advising on HR Policies such as Disciplinary, Grievance, Capability, Absence Management and family leave., • Excellent verbal and written communication skills with the ability to modify communication style to meet the needs of multiple stakeholders., • Confident in challenging the status quo, with the ability to coach and influence., • Proficient in various IT systems including Excel, PowerPoint, Word, Outlook, MS Teams with a positive approach to using systems and technology. You'll work with great people, enjoy your time at work, develop new networks, and skills, and of course you'll also receive a competitive rate of pay and a generous range of employee benefits which includes: • 30 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.

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  • Head of Revenue Management
    Head of Revenue Management
    3 days ago
    £50000–£60000 yearly
    Full-time
    Edinburgh

    Job Ref: 13359 Branch: Head Office - Edinburgh Location: Head Office, Edinburgh Salary/Benefits: Competitive Salary plus excellent company benefits & perks. Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 20/07/2026 Closing date: 31/08/2026 Why join Apex Hotels? You'll be welcomed into Apex Hotels with genuine warmth as you join us as a Head of Revenue Management in Edinburgh. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it's what brings the spark, the curiosity, and the human touch to every interaction. Role Overview: The Head of Revenue Management is responsible for leading the revenue strategy for Apex Hotels across all properties, driving optimal performance across rooms and non-rooms revenue streams. This role ensures that pricing, forecasting, distribution, and inventory decisions maximise total revenue and profitability while supporting the Apex brand, guest experience, and commercial objectives. As a senior leader within the commercial function, the Head of Revenue Management will shape the group's revenue culture, embed data-driven decision-making, and work closely with Sales, Marketing, Operations, and Finance to deliver sustainable growth. Joining the dedicated Revenue Team, you will take responsibility for: • Develop and deliver the overall revenue strategy across rooms, M&E, F&B, spa, and ancillary revenue streams to maximise profitability and market share., • Lead revenue optimisation through analysis of market trends, demand patterns, competitor activity, and dynamic pricing strategies., • Own the annual budgeting, forecasting, and revenue planning process, ensuring alignment with business objectives., • Identify and implement revenue growth opportunities through segmentation, pricing, inventory management, channel mix, and product optimisation., • Oversee pricing, inventory, distribution, and yield management strategies to drive RevPAR, TRevPAR, and overall commercial performance., • Lead and optimise distribution across direct, OTA, GDS, corporate, and wholesale channels while reducing acquisition costs and increasing direct bookings., • Drive non-rooms revenue performance by developing commercial strategies for M&E, F&B, spa, events, and ancillary services., • Champion the use of revenue management systems, business intelligence tools, and analytics to support data-driven decision making., • Monitor and report on key commercial KPIs, providing actionable insights and leading performance improvement initiatives across the portfolio., • Provide strategic leadership, coaching, and development to the revenue team, fostering a culture of commercial excellence and continuous improvement. About you: You will have a real passion for revenue management across different business segments. You will possess strategic, commercial skills, with previous experience in a senior revenue management role, together with: • Strong leadership and stakeholder management skills., • Proven technical and commercial experience in multi-property revenue management within a hotel group., • Excellent communication, negotiation, and presentation abilities., • Proficiency in business analysis and data-driven decision-making., • Ability to think strategically while managing operational detail, providing commercial insights and analysis You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 35 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date, • £200 referral bonus when your friends or family join the team Following your first successful 3 months, you'll also receive... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family, • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday.

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  • Sous Chef
    Sous Chef
    6 days ago
    £39140 yearly
    Full-time
    Edinburgh

    Job Ref: 13452 Branch: Apex Grassmarket Hotel- Edinburgh Location: Apex Grassmarket Hotel , Edinburgh Salary/Benefits: Competitive Salary plus excellent company benefits & perks. Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 14/08/2026 Closing date: 25/09/2026 Why Join Apex Hotels? You'll be welcomed into Apex Hotels with genuine warmth as you join us as a Sous Chef in Edinburgh. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it's what brings the spark, the curiosity, and the human touch to every interaction. Role Overview: This is a great time to join our team as a Sous Chef you will assist in spearheading the culinary experience and assist in driving our approach in delivering a high-quality food offering. You will be results driven and you will assist the Head Chef work closely with our supply chain partners, in house centralised services, and on property kitchen and Restaurant teams to continue developing, researching, and implementing appropriate efficiency and quality changes across all outlets. As a Sous Chef, you will ensure the smooth running of the Hotel Kitchen teams you are assigned and assume full accountability in the absence of the Head Chef, acting in their capacity, and as directed by Management. You will embrace every opportunity to create extra special moments for our guests and provide a personal experience our guests will want to share. Main Responsibilities • Assist in the Management of all food and sundry costs through rigorous stock control measures, • Analyse, and present monthly profit and loss commentaries with follow on corrective activity as directed by the Head Chef, • Assist with Daily / weekly payroll and food cost analysis in accordance with forecasted and materialised revenue levels to ensure optimal performance with overspend corrected within the same trading period and as directed by the Head Chef, • To consistently conduct time in motion studies across all kitchen functions in accordance with technology and process adoption identifying incremental efficiencies without impact to the culinary brand proposition, and as directed by the Head Chef, • Assist the Head Chef work with the Food and Beverage Manager to translate annual strategic business plans into considered departmental scorecard targets and associated activity plans, • Assist the Head Chef in developing a multi skilled culinary team that delivers payroll flexibility., • To be highly visible at key service periods focusing attention to detail on culinary delivery, • Maintain team focus on 'the Customer's need' with service personalisation About you: We love to welcome people with different experiences and from different places into our Apex family. We want to ensure you get the best experience from the role you begin your journey with us in. To excel within this role, you will have: • Clear and influencing communicator with the ability to interact across all levels, • Possess a sales and profit driven mentality, • Assists in building and developing a guest centric team culture, • Ability to identify and manage best resources to assist in achieving targets, • Food Safety Management and Professional Cookery qualification at level 2 or above, • Coaching, supporting, challenging mentality that delivers operational results, • Creates an open environment You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 29 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive ...... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday. This role is not eligible for sponsorship under the Skilled Worker visa route. However, candidates who were granted Skilled Worker status prior to 22 July 2025 who have had continuous permission may still qualify for sponsorship. If you are interested, click apply. We look forward to hearing from you! About Apex Grassmarket Hotel Located in the heart of Old Town Edinburgh, this contemporary hotel is surrounded by culture. With Fantastic views of Edinburgh Castle views from the hotel, it is a few minutes walk from the Royal Mile and the National Museum of Scotland. The Apex Grassmarket Hotel has 169 bedrooms and has Deluxe Rooms which feature castle views and outdoor balconies. With seasonally rotating menus, the restaurant attracts locals and guests alike. Open for lunch and dinner in the shadow of Edinburgh Castle, the restaurant's menu riffs on Scottish classics with creative twists.

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