Fleet Insurance Account Handler
hace 24 días
Liverpool
Fleet Insurance Account Handler\n Liverpool | £26,000 - £33,000 + Excellent Benefits | Office Based \n Are you an experienced commercial insurance professional with knowledge of fleet, motor or multi-vehicle policies? \n CKB Recruitment is working with a long-established specialist insurance broker that is looking to recruit a Fleet Insurance Account Handler for its Liverpool office. \n This is an excellent opportunity to join a friendly and supportive team, managing and supporting a growing portfolio of fleet, multi-vehicle and commercial motor clients. The Role\n You will act as a key point of contact for clients and insurers, providing day-to-day policy support and ensuring customers receive an accurate, responsive and professional service. \n Working closely with the Fleet Managers, your responsibilities will include: \n\n • Supporting the onboarding of new fleet and commercial motor clients\n, • Handling client and insurer enquiries by telephone and email\n, • Processing mid-term adjustments and policy documentation\n, • Maintaining accurate records on CRM and policy administration systems\n, • Monitoring renewal dates, deadlines and outstanding actions\n, • Working with underwriters to resolve cover queries and policy issues\n, • Building strong relationships with clients and insurer partners\n, • Identifying cross-selling opportunities across commercial insurance products\n, • Following internal procedures and regulatory requirements\n, • Delivering consistently high levels of customer service\nWhat We Are Looking For\n To be considered, you will need: \n\n • At least 1 years experience dealing with commercial insurance\n, • Experience dealing with commercial fleet risks.\n, • Strong communication and relationship-building skills\n, • Excellent attention to detail and organisational ability\n, • Experience using CRM, broking or policy administration systems\n, • A proactive, customer-focused and solution-driven approach\n, • The ability to manage multiple tasks and priorities\nThe Company\n Our client is a well-established insurance business that has been supporting customers for more than 65 years. \n The company has built a strong reputation within the commercial motor and taxi insurance markets, combining specialist knowledge with a personal and straightforward approach. \n You will be joining a supportive business that invests in its people and encourages employees to develop their technical knowledge and professional qualifications. Salary and Benefits\n\n • Salary of £26,000 - £33,000, depending on experience\n, • Private medical cover after probation\n, • Death in service cover after probation\n, • Generous annual leave, increasing after two years’ service\n, • Workplace pension\n, • Support towards recognised insurance qualifications\n, • Employee wellbeing support\n, • Access to an online discount marketplace\n, • Friendly and supportive working environment\n\n This is an office-based role in Liverpool and an excellent opportunity for an insurance professional looking to develop within the commercial fleet market. \n Apply today with your CV for a confidential discussion.