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  • Receptionist
    Receptionist
    hace 3 días
    £36000 anual
    Jornada completa
    London

    RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York. Founded by Robin Birley, our businesses are built on discretion, craftsmanship, and deeply personal service - delivered by teams who take pride in doing things properly. Our London portfolio includes 5 Hertford Street, Oswald’s, and Birley Bakery and Chocolate Shop in Chelsea. In 2025, we expanded internationally with the opening of Maxime’s, alongside a new Birley Bakery in New York City. We are currently seeking a Receptionist to join our team at 5 Hertford Street. Why work with us as a Receptionist? · Salary of £36,000 per annum · 33 days' holiday, including bank holidays · Private medical and dental insurance with BUPA · Discounted gym membership and wellbeing benefits · Employee Assistance Programme and retail discounts · Cycle to Work scheme and eyecare vouchers · £1,000 Recommend a Friend bonus · Complimentary meals on duty · And much more Working Hours: · Breakfast shifts from 6:30am-3:30pm · 5 days per week (Tuesday- Saturday) with Saturdays off in rotation · The club is closed on Sundays, Bank Holidays and throughout Christmas each year. What you will do: · Welcome members and their guests in a warm, friendly, and professional manner. · Deliver courteous, efficient, and attentive service at all times, ensuring the highest standards of member experience. · Answer telephone calls, manage bookings, and respond to general enquiries promptly and professionally. What are we looking for? • Significant experience in a similar position is essential, • Excellent communication skills, with the ability to work effectively as part of a team., • Highly organised with strong attention to detail If you feel that you have the experience and skills to join us as Receptionist at 5 Hertford Street, then apply by forwarding your up-to-date CV together with a covering letter.

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  • Head Store Person
    Head Store Person
    hace 3 días
    £15.82 por hora
    Jornada completa
    London

    📍 Location: Canary Wharf, London 💷 Pay Rate: £15.82 per hour 🕒 Hours: Monday to Friday, 40 hours per week About the Role We are seeking a highly organised and proactive Head Store Person to join a prestigious global bank at their head office in Canary Wharf. This is a key role responsible for managing stock, coordinating deliveries, and supporting day-to-day operations across multiple departments. Key Responsibilities Stock & Inventory Management • Receive, inspect, and accurately book in all deliveries, • Conduct regular stock checks and reconcile any discrepancies, • Manage supplier orders and maintain replenishment schedules Logistics & Distribution • Coordinate and deliver goods (including stationery, catering supplies, cleaning products, and equipment) across multiple floors, • Prioritise urgent requests from front-of-house, facilities, and office teams Operational Support • Work closely with front-of-house and hospitality teams to ensure seamless service delivery, • Provide support to meeting rooms, kitchens, and events by ensuring all necessary supplies are available Systems & Reporting • Maintain accurate stock records using manual or digital systems, • Produce reports on stock usage, wastage, and ordering trends, • Monitor budgets and identify opportunities to control costs What We’re Looking For • Strong organisational and time management skills, • Experience in stock control, stores, or logistics (preferred), • Ability to work in a fast-paced, corporate environment, • Excellent communication skills and a team-focused approach, • Attention to detail and a proactive attitude Why Apply? • Work in a prestigious global banking environment, • Stable Monday–Friday working pattern, • Opportunity to take ownership of a critical operational function, • Competitive hourly rate

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  • Dessert Cafe General Manager
    Dessert Cafe General Manager
    hace 7 días
    £27000 anual
    Jornada completa
    Northwood

    Krave Dessert Café is looking for an experienced, enthusiastic and driven Café Manager to lead the day-to-day operations of our busy dessert café. This is an exciting opportunity for someone with previous dessert café management experience who is passionate about delivering exceptional customer service, creating memorable guest experiences, and helping to grow an exciting brand. As Café Manager, you will oversee all aspects of the business, from leading the team and maintaining exceptional cleanliness standards to developing children's party packages, driving sales, and contributing to the continued growth of the Krave brand. Key Responsibilities • Manage the daily operation of the dessert café, ensuring smooth and efficient service., • Lead, motivate and develop the front and back of house team., • Deliver outstanding customer service and ensure every guest has an exceptional experience., • Maintain consistently high standards of cleanliness, hygiene and food safety throughout the café., • Manage staff rotas, recruitment, training and performance., • Monitor stock levels, ordering and supplier relationships., • Control labour and food costs while maintaining quality and profitability., • Ensure compliance with all Health & Safety and Food Hygiene regulations., • Handle customer feedback professionally and resolve issues promptly., • Drive sales through promotions, upselling and exceptional service. Children's Parties & Events • Organise and manage children's birthday parties and private events., • Create fun, memorable experiences for children and families., • Coordinate party bookings, staffing and event delivery., • Develop new party packages and themed experiences to increase revenue. Brand Development: Working alongside senior management, you will play an important role in growing the Krave brand by: • Developing new ideas to improve the customer experience., • Identifying opportunities to increase sales and customer loyalty., • Supporting new menu launches and seasonal promotions., • Assisting with local marketing initiatives and community engagement., • Maintaining brand standards across presentation, service and atmosphere., • Helping establish Krave as the leading dessert destination in the area. About You: We are looking for someone who has: Previous management experience within a dessert café, ice cream parlour or similar hospitality environment. A proven track record of leading successful teams. Experience organising children's parties or family-focused events. Strong understanding of brand development and customer engagement. Exceptional leadership and communication skills. Excellent organisational and time management abilities. High attention to detail with a commitment to maintaining exceptional cleaning and hygiene standards. Strong commercial awareness with the ability to drive sales and profitability. Confidence in dealing with customer enquiries and resolving complaints professionally. A positive attitude, strong work ethic and hands-on approach. Food Hygiene Certificate (Level 2 or above preferred). Flexibility to work evenings, weekends and busy seasonal periods. What We Offer: Immediate start. Competitive salary based on experience. Performance-related bonus opportunities. Career progression within a growing hospitality group. Opportunity to help shape and develop an exciting, expanding brand. Supportive, energetic and creative working environment. Staff discounts and company benefits. How to Apply: If you have the experience, passion and leadership skills to take Krave Dessert Café to the next level, we'd love to hear from you. Please send your CV and a short covering letter outlining your experience. Join Krave Dessert Café and play a key role in creating unforgettable desserts, memorable celebrations, and exceptional customer experiences while helping build one of the region's most exciting dessert brands. Benefits: • Company pension, • Discounted or free food, • Employee discount, • On-site parking, • Store discount Work Location: In person

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  • Night Porter
    Night Porter
    hace 9 días
    Jornada completa
    London

    Summary North Gate is a happy place to work and live; porters, caretakers, cleaners and security guards all make a significant contribution in creating this atmosphere. Reporting to the Head Porter, working closely with estate office, cleaner, caretaker, and back porter colleagues Night Porters provide a highly professional, smooth and seamless service to North Gate residents and their visitors. Porters should always be polite and respectful towards, colleagues, trades and delivery people and anyone else they encounter while performing their duties. Uniform should be clean and well pressed. RESPONSIBILITIES Reporting to the Head Porter, Night Porters work a 12-hour shift pattern, 4 days ON 4 days OFF of 8pm to 8am. • Arrive at North Gate shortly before shift start so you are ready to start work at 8pm, • Check porters’ lodge for any notices, • Get briefing from departing Duty Porters to enable a smooth transition, • Open block doors to residents and visitors, • Monitor Blocks 1 and 9 at least once an hour, check lifts and record visits on notice boards, • Ensure there is cover for blocks 1-4 and 5-9 and that one of you stays visible on the front drive, • Regulate parking on front drive to maximise space, • Keep contractor vehicles off front drive, • Help residents with shopping and luggage, • Accompany delivery people to block destination and ring delivery destination doorbells. Wait until delivery has been made. Take any undeliverable items to store and record on time sheet, • Check blocks, entrance halls, lifts and lift alarms are clean and working, that entrance doors and gates are opening and closing properly, • Talk to anyone wanting to access the site before letting them on, eg ask how can you help, where they are going and direct them to their destination, • Report trades people to Head Porter if they are working outside of allowed hours or not abiding by North Gate rules, • Distribute notices to blocks and residents as required by the Estate Office, • Keep paths and drives well gritted as and when necessary, • Sign flat keys in and out to people who have written permission to take them, using the record book in the Estate Office, • Follow the Night Schedule rota, • External and internal Lighting to be turned ON / OFF, • Full North Gate Uniform to be always worn, • Report any faults and issues as they arise, to Head Porter (or Deputy in the Head’s absence), • Call the Head Porter should anything unusual occur ASAP, or if he is unreachable, then the Deputy Head Porter, or finally the Estate Manager

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  • Bar Supervisor
    Bar Supervisor
    hace 10 días
    £36000 anual
    Jornada completa
    London

    MNM is a speakeasy cocktail bar hidden in a barber shop in Bank. Having grown substantially over the past 2 years we are looking to recruit staff ready for the continuation of growth into 2026 The bar is an upmarket, 60 seater intimate space that caters to the local workers through the week and is booked privately most Fridays and Saturdays. The Role We are looking for an experienced, responsible and commercially minded Supervisor to take ownership of the day-to-day operation of our intimate cocktail bar in Bank. This is not a back-office management position. It is a highly hands-on role, with the majority of each service spent on the floor: welcoming guests, managing the customer experience, driving sales and supporting smooth service. You will work alongside one other member of staff, so you must be comfortable leading by example and getting involved in every aspect of the operation. Cocktails account for approximately 90% of our sales, making a strong cocktail background essential. You should have excellent product knowledge, confidence discussing drinks with customers and the ability to deliver consistently high standards during both public service and private events. The successful candidate will be trusted with significant autonomy and will play an important part in the future growth of the business. We are actively exploring new locations, creating strong opportunities for progression, increased responsibility and performance-related bonuses. Key Responsibilities • Lead the bar during public service and private-hire events., • Spend the majority of service on the floor, engaging with guests and creating a welcoming, memorable experience., • Proactively drive sales through recommendations, upselling and strong product knowledge., • Prepare and serve cocktails to a consistently high standard when required., • Supervise, motivate and work closely with one additional team member., • Take responsibility for opening and closing the venue., • Maintain excellent standards of cleanliness, organisation and presentation., • Monitor stock levels, minimise waste and support stock ordering and control., • Ensure all cash-handling, till and end-of-day procedures are completed accurately., • Manage customer queries and resolve any service issues professionally., • Support the delivery of private events, including preparing the venue and coordinating service., • Ensure licensing, health and safety, food hygiene and responsible service requirements are followed., • Provide feedback and ideas to improve sales, service and the overall customer experience., • Act as a trusted and responsible keyholder for the business. Trading Pattern • Tuesday to Thursday: Open to the public., • Friday and Saturday: Predominantly private-hire events. Working hours will be arranged around the bar’s public opening times, private bookings and operational requirements. About YouYou will ideally have: • Strong experience in a quality, premium hospitality venue or similar environment., • Grasp of cocktail knowledge and practical bartending ability., • A genuine interest in customer service and building relationships with guests., • A confident, engaging and sales-focused approach on the floor., • The maturity and reliability to operate with limited supervision., • Strong organisational skills and close attention to detail., • The ability to remain calm, professional and decisive during busy services., • A responsible nature, taking ownership of the venue’s consistent approach to a quality hospitality product. What We Offer • A high level of autonomy and the opportunity to make the role your own., • A key position within a small, growing hospitality business., • Direct involvement in shaping the customer experience and commercial performance of the venue., • Strong potential for promotion as we secure and open additional locations., • Opportunities for increased responsibility across future venues., • A negotiable performance-related bonus structure., • Competitive salary, dependent on experience. What Success Looks Like Success in this position means taking genuine ownership of the venue, delivering warm and knowledgeable floor service, maintaining excellent cocktail standards and consistently finding opportunities to increase sales. You will be someone the business can rely on to run the bar responsibly, solve problems independently and help build the next stage of MNM’s growth.

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  • Guest Relations Assistant
    Guest Relations Assistant
    hace 17 días
    £15.33–£17.83 por hora
    Jornada completa
    London

    LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at Clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces 2025 & 2026 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it, here's what our colleagues have to say about us: *“You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.”* *“From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.”* *“Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.”* CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - Will it deliver an amazing experience? We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Will it leave a lasting impression? Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION What's the Gig, you ask? As a Guest Relations Assistant, you will be at the forefront of delivering an exceptional guest experience, providing a warm, seamless, and professional service from first impression through to departure and feedback. You will support the reservations function by assisting with guest arrivals, in-venue interactions, and the wider group reservations process, including managing inboxes and phone lines to the highest standards of hospitality. Working closely with the Guest Relations Manager and operations teams, you will play a key role in creating efficient, personalised, and memorable experiences for every guest at Clays. This role is based out of our Soho venue. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; Guest Experience & Communication • Guest Check-In & Arrivals (Soho): Welcome guests, manage arrivals efficiently, and ensure a smooth check-in process with a friendly and professional approach., • Phones & Inbox (Group): Answer incoming calls and assist with reservations and guest queries in a timely, polished manner. Support inbox management as required., • Guest Interaction: Act as a knowledgeable and approachable point of contact for guests, providing information on bookings, menus, and venue offerings., • Issue Resolution: Handle guest queries and minor complaints confidently, escalating where necessary, while ensuring a positive outcome. Reservations & Systems Support • SevenRooms Management: Observe booking flows and patterns, finding opportunities to optimise the booking flow., • Reservations Assistance: Support booking management, including amendments and confirmations, and ensure the diary is up to date. Operations Support • Cloakroom Management: Oversee the day-to-day running of the cloakroom, ensuring items are stored securely and returned efficiently to guests., • Daily Preparation: Assist with guest journey preparation, including wristbands, gaming coins, QR codes and other venue-specific requirements., • Event & Service Support: Provide hands-on support during busy services and events, particularly during guest arrivals and peak times., • Soho Support: Assist with venue-specific tasks such as lost property handling and general guest logistics., • Issue Resolution: responding to guest complaints or feedback through the use of 125 alongside the operations teams. SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • Previous experience in a customer-facing or hospitality role preferred, • Strong communication skills, both written and verbal, with a friendly and professional manner, • Excellent attention to detail and organisational skills, • Comfortable using reservation and CRM systems (e.g., SevenRooms, Salesforce, 125 Feedback), • Ability to multitask and remain calm under pressure in a fast-paced environment, • Polite, approachable, and guest-focused, with a passion for delivering amazing experiences, • Reliable, punctual, and flexible with working hours, including evenings and weekends, • A team player who builds positive relationships with colleagues and contributes to a supportive working environment WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. Our great benefits include: • Competitive base pay rate of £13.33 per hour., • Service Charge: weekly service charge paid as Tronc., • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment!

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  • Barber
    Barber
    hace 1 mes
    Jornada completa
    Bromley

    About Us Cut & Drip is a modern barber shop in Bromley known for sharp fades, precise beard work, and a relaxed, no-rush atmosphere. We've built a loyal local following and a strong walk-in trade, and we're investing in the team to match. About the Role Twelve months in, you'll have a full, returning client book, a reputation for consistent quality work, and be a barber other team members look to for craft and shop standards. What You'll Do: • Deliver a full range of cuts, skin fades, and beard grooming to a consistently high standard, • Build and maintain your own client book through quality work and strong client relationships, • Consult with clients on their desired look and advise on styles suited to their face shape and hair type, • Manage your appointment schedule efficiently to minimise wait times and keep client flow smooth, • Keep your station clean and organised, and sterilise tools and equipment after each use, • Help maintain the shop's atmosphere and reputation, including with walk-in clients What We're Looking For: Required: • At least 2 years' experience working as a barber in a professional shop, with a portfolio showing range across styles, • Strong, consistent skin fade and clipper work, • Confident with beard shaping and hot towel service, • Reliable, punctual, and comfortable working full-time on-site in Bromley, • Friendly, easy manner with clients — this is a relationship business Preferred: • An existing local client base you can bring with you, • NVQ Level 2/3 in Barbering or equivalent qualification, • Experience with modern razor and scissor-over-comb techniques Pay & Hours £130–£150 per day, depending on experience and talent, plus tips (regulars tip well) 5 or 6 days a week Weekdays: 10am–8pm Weekends: 10am–5pm How to Apply • Send your CV, a note about your experience, and — if you have one — a link or photos of your portfolio. We'll get back to you quickly.

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  • Wig Stylist
    Wig Stylist
    hace 1 mes
    £14–£17 por hora
    Jornada parcial
    London

    About Us: A-List Lace Hair is a prominent name in the hair styling industry! Renowned for our expertise in lace wigs, human hair specialties, and non-surgical hair replacement systems, we have been a trendsetter in the field since 2008. Our London branch has set a benchmark in delivering top-notch services with a family-run charm, shipping products to over 196 countries worldwide. Established in 2008, the London hair salon already has a loyal and dedicated clientele, including many VIP clients. High standards of customer service and professionalism are top on the list of priorities, but a relaxed, fun atmosphere is also a key ethos of the salon. Our clients always come first and we want to ensure they enjoy the full salon experience in a modern, design led environment. We recently opened a new studio in the vibrant heart of New York City. The Role: We are seeking a highly skilled and experienced wig stylist to join our dynamic team. This role is ideal for a creative professional with a passion for hair artistry, advanced lace installation techniques, and exceptional customer service. As a stylist, you will play a key role in delivering top-tier styling services and maintaining the brand’s reputation for excellence. Key Responsibilities • Perform advanced hair styling services, including braiding/cainrow, cutting, colouring, and lace wig installation/customisation, • Installing Wigs, Sew-In weaves, Clip-Ins, Ponytails and Updo ‘s., • Provide expert consultations tailored to individual client needs and preferences, • Maintain up-to-date knowledge of trends, techniques, and products in the hair and beauty industry, • Ensure all services meet A-List Lace Hair’s premium quality standards, • Build and maintain strong client relationships to encourage repeat business, • Assist in maintaining a clean, organised, and professional salon environment, • Promote and recommend hair care products and services, • Answer incoming calls with grace, efficiently booking appointments Who You Are: A candidate perfect for this role would be: • Creative, motivated, with a total focus on customer satisfaction., • Exceptional interpersonal skills, • Enthusiastic, ambitious, and driven., • Confident, professional, and possessing a 'can-do' attitude., • Capable of meticulous attention to detail., • Able to thrive in a dynamic setting., • Total customer focus and understanding of the client journey Why Join Us: • Competitive remuneration and comprehensive, fully-paid training., • Join an internationally acclaimed, award-winning team., • Enjoy a balanced work-life with personal and professional growth., • Work in a dynamic, innovative, and friendly environment., • Opportunities for high-profile work and building a prolific portfolio., • Exclusive discounts and complimentary hair services., • Annual bonus schemes and performance bonuses., • Enjoy our festive winter team parties. Job Types: Permanent, Full Time & Part Time hours available Apply Now: Be a part of our exciting journey in London. If you are passionate about hair styling and eager to grow with a leading brand, we would love to hear from you. Please submit your application and relevant CV to us with a link to your work. Job Types: Part-time, Permanent Benefits: • Employee discount, • Flexitime, • Store discount Ability to commute/relocate: • London, Greater London: reliably commute or plan to relocate before starting work (required) Experience: • Wig Styling: 2 years (required) Language: • English (required) Work authorisation: • United Kingdom (required) Location: • London, Greater London (required) Work Location: In person

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